Zurich Private Clients

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1 Zurich Private Clients Where excellence meets expertise

2 We ve shifted our motor insurance up a gear At Zurich Private Clients our approach is simple: we do everything we can to meet your customer s specific needs. That s why we recently conducted market research with brokers and customers to learn more about the changing demands of the high net worth market. And it s why we ve made enhancements to our motor proposition, in line with this research. Now our policy additions, coupled with our world-class* claims management service, offer the flexibility you need to attract more high net worth motor business. Our new policy additions include: Track days included upon request Comprehensive cover, driving other cars Cyber-attack cover Foreign use Misfuelling Enhanced vehicle replacement Electric car cover Valuations via Bonhams Hertz Gold Card Membership * According to Fred Reichheld, creator of the Net PromoterSystem (NPS), companies who receive a NPS score above +50 are deemed world class, ZPC achieve an overall net promoter score of +80.

3 A leading portfolio for high net worth individuals We ve worked hard to understand the changing risks that affect your high net worth clients, and we ve expanded our cover to address these risks and provide the protection they require and expect. What s more, each of your high net worth clients will be assigned an underwriter that will establish the types and levels of cover they require. We can arrange insurance across home, motor, travel, yacht, fine art and jewellery, providing high quality cover for all of your clients most valued possessions. We pride ourselves on the quality of our claims service and work quickly to ensure your clients receive a smooth and efficient claims outcome. Our policies include: Cover for emerging, high and Home: buildings and contents cover ultra-high net worth clients with with particular appetite for contents multi million-pound fine art, jewellery, only or contents bias risks. We do vehicle collections and property not accept thatched properties, portfolios including holiday homes buildings-only risks or properties and let properties with ongoing works Delivery of a personalised service as we can help you with unique risks that require bespoke underwriting

4 Why choose Zurich Private Clients? The enhancements to our motor proposition are part of ongoing improvements to our Zurich Private Clients offering. We aim to help you exceed the expectations of your local and international high net worth clients: We pride ourselves on the quality of our claims service and work quickly to ensure your clients receive a smooth and efficient claims outcome Our specialist Client Managers are on hand to offer your clients the best risk management advice Our portfolio covers Home, Travel, and Yacht, with a full suite of commercial products to support connected business Contribution to valuations for fine art, jewellery and vehicle collections (subject to risk) We cover vehicles on an agreed value basis rather than market value We offer warranty-free property cover for all risks worldwide If the building has been surveyed, our replacement cover is unlimited (subject to risk) Our home policies include worldwide travel cover for clients up to 75 years of age and EU-only cover for clients aged years old Interest-free direct debit

5 Our world-class* claims service Our claims service has one focus setting your clients minds at ease by working quickly, smoothly and efficiently to put right whatever s gone wrong. We understand that your clients are relying on our expertise and support, which is why we offer a bespoke service tailored to individual needs: Here for your clients whenever they need us wherever they are in the world, they can call our 24-hour claims helpline and we will act immediately to deal with their emergency, whatever the loss Building trust your clients are given their own dedicated claims specialist who will understand their claim from the start, managing it until it is settled Simple claims notification one phone call to our team and we will start resolving a claim immediately, no claims form is required Peace of mind with agreed values we can agree the amount we pay for your clients most valuable items upfront, speeding up the process if they have to make a claim Flexibility in settling claims your clients can choose how they would like to settle their claim Tailored to your clients needs they can also select their own contractor or supplier, or choose one of Zurich Private Clients recommended specialists * According to Fred Reichheld, creator of the Net PromoterSystem (NPS), companies who receive a NPS score above +50 are deemed world class, ZPC achieve an overall net promoter score of +80. Zurich Private Clients Zurich Private Clients is a trading name of Zurich Insurance plc. A public limited company incorporated in Ireland. Registration No Registered Office: Zurich House, Ballsbridge Park, Dublin 4, Ireland. UK Branch registered in England and Wales Registration No. BR7985. UK Branch Head Office: The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire PO15 7JZ. Zurich Insurance plc is authorised by the Central Bank of Ireland and authorised and subject to limited regulation by the Financial Conduct Authority. Details about the extent of our authorisation by the Financial Conduct Authority are available from us on request. These details can be checked on the FCA s Financial Services Register via their website org.uk or by contacting them on Our FCA Firm Reference Number is Communications may be recorded or monitored to improve our services and for security and regulatory purposes. Copyright Zurich Insurance plc All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited except as allowed under copyright