Stephen S. Crawford, Chief Financial Officer Mitch Merin, President & Chief Operating Officer, Morgan Stanley Investment Management
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1 Stephen S. Crawford, Chief Financial Officer Mitch Merin, President & Chief Operating Officer, Morgan Stanley Investment Management February 11, 2004
2 Consolidated Financial Highlights SEC P/L View ($MM) Full Year Variance Net Revenues $20,857 $19,120 9% Compensation Expense 8,545 7,940 8% Non-compensation Expense (1) 6,545 6,460 1% PBT 5,767 4,720 22% Net Income $3,787 $2,988 27% Diluted EPS $3.45 $ % ROE 16.5% 14.1% Source: Morgan Stanley 4Q03 Earnings Financial Supplement Note: (1) 2002 includes $235 million restructuring charge 2
3 Credit Services 3
4 Credit Services 2003 Developments Weekly Average Bankruptcies Discover Loan Balances ($Bn) (1) 29,353 31, Peer Group Average Loss Rates (2) 5.66% 5.52% Discover Loss Rates 6.60% 6.19% Sources: Morgan Stanley 4Q03 Earnings Financial Supplement, Company Filings and Morgan Stanley Equity Research Notes: (1) Period End Owned Credit Card Loans were $22.2Bn and $18.9Bn at 11/30/02 and 11/30/03 respectively (2) Peer Group is a Calendar year weighted average of 7 peers: Citigroup, MBNA, Bank One, Capital One, JPM Chase, AMEX and Bank of America 4
5 Credit Services Financial Performance Revenues ($MM) Expenses ($MM) 3,557 3,427 2,379 2,334 Profit Before Tax ($MM) 1,178 1,093 Source: Morgan Stanley 4Q03 Earnings Financial Supplement 5
6 Credit Services 2003 Accomplishments Meaningful progress on credit quality Decline in 30+ and 90+ day delinquency volumes over course of year Signed 600,000 new merchants McDonald s, Starbucks, AIG Added quality CashBack Bonus partners Bed Bath & Beyond, Budget, Sprint Launched innovative new products Gasoline Card with up to 10% back Miles Card CashBack Bonus Inverted Tier Card Growth in International cards and mortgage business 6
7 Credit Services 2004 Initiatives Usage Acceptance Leverage Discover brand and CashBack Bonus to grow retail volume Significantly increase total and exclusive network acceptance Improve portfolio credit quality Achieve operating expense reductions Grow International and Mortgage businesses 7
8 Institutional Securities 8
9 Institutional Securities 2003 Developments Global Announced Merger & Acquisition ($Bn) Global Equity Underwriting ($Bn) 1,055 1, Global Investment Grade Debt ($Bn) Global High Yield Debt ($Bn) 2,137 2, Sources: Thomson Financial Calendar YTD January 1 - December 31,
10 Institutional Securities 2003 Developments Volatility Index (VIX) 10 Year BBB Credit Spread / / / /2003 Euro/USD Exchange Rate WTI 1-Month ($/Barrel) Sources: Factset, MSCI, Bloomberg 11/ /
11 Institutional Securities Financial Performance Revenues ($MM) Expenses ($MM) 9,111 11,211 6,474 7,603 Profit Before Tax ($MM) 2,637 3,608 Source: Morgan Stanley 4Q03 Earnings Financial Supplement 11
12 Institutional Securities Financial Performance Advisory Revenues ($MM) Underwriting Revenues ($MM) ,218 1,435 Equity Sales & Trading Net Revenues ($MM) Fixed Income Sales & Trading Net Revenues ($MM) 3,528 3,591 3,245 5,356 Source: Morgan Stanley 4Q03 Earnings Financial Supplement 12
13 Institutional Securities 2003 Accomplishments Increased Client Share: Executing on Differentiation Capitalized on Market-Making Opportunities Efficiency Enhancements 13
14 Institutional Securities 2004 Initiatives Continue Momentum in Client Share Develop Smarter Capital Usage Establish Lower-Cost Processing Platform 14
15 Individual Investor Group 15
16 Individual Investor Group 2003 Developments Industry Equity Fund Flows ($Bn) Industry Margin Debits ($Bn) (16) 11/ /2003 NASDAQ Index Level Online Daily Average Revenue Trades (1) ( 000s) 1,479 1, /02 11/03 1H03 2H03 Sources: Investment Company Institute, NASDAQ, NYSE, company filings Note: (1) Average of Sum of Monthly Reported Data by Charles Schwab Corp, TD Waterhouse and Ameritrade Corp. 16
17 Individual Investor Group Financial Performance Revenues ($MM) Expenses ($MM) 4,069 4,017 3,960 3,563 Profit Before Tax ($MM) Source: Morgan Stanley 4Q03 Earnings Financial Supplement 17
18 2003 Accomplishments Reorganized IIG around client segments Created single sales organization out of PWM and IAS Created 70 market complexes Combined investment strategy, products and marketing into Client Solutions Training FAs/IRs to improve advice model Wealth Advisors program Launched ClientOne pilots Launched PWM Expertise Exchange Introduced client tiered benefits Platinum, Gold, Blue Increased PBT and margins substantially 18
19 Individual Investor Group 2004 Initiatives Continue client focus Grow the business Assets, particularly fee-based FA trainees and recruits Platinum and Gold Households Margins and Earnings Continue execution of segmented strategy & organization Maintain strict expense control 19
20 Investment Management Mitch Merin 20
21 MSIM Has Evolved Since We Last Met MORGAN STANLEY DEAN WITTER ASSET MANAGEMENT Investments Investments Investments Investments Sales & Marketing Sales & Marketing Sales & Marketing Sales & Marketing Operations Operations Operations Operations Technology Technology Technology Technology MAS MILLER ANDERSON & SHERRERD, LLP 21
22 Focused Brand and Distribution Channels Supported by a Single Functional Organization Investments Sales & Marketing Operations Technology 22
23 Ended the Year with an Increase in AUM % 12% 27% Morgan Stanley AUM 14% 15% 28% ($Bn) % 16% 30% 10% % 14% 27% 47% 43% 41% 45% Equity Fixed Income Money Market Other (1) Source: Morgan Stanley SEC filings and Financial Supplements Note: (1) Includes Alternative Investments 23
24 AUM Increase at Top End of the Industry 2003 Change in U.S. Mutual Fund AUM (1) (%) Morgan Stanley (2) (0.1) (2.8) (3.9) AXP MER C GS JPM Source: Strategic Insight. Data is calendar year-to-date as of December 31, 2003 Notes: (1) AUM include all long-term, short-term and closed-end U.S. mutual (40 Act) funds (2) Morgan Stanley includes MS, VK and MSIF brands 24
25 MSIM Remains a Major Asset Manager Rank Fund Complex Fidelity Group Vanguard Group Capital Group Merrill Lynch Franklin Resources Morgan Stanley Federated Allianz Charles Schwab Mellon 40 Act Fund AUM ($BN) (1) Source: Strategic Insight as of December 2003 Note: (1) Includes long-term, money market and closed-end mutual funds. Does not include separately managed accounts, variable annuities and other non-40 Act fund assets 25
26 Net Revenues Declined 2,721 Net Revenues ($MM) 8% 2,509 Source: Morgan Stanley 4Q03 Earnings Financial Supplement 26
27 While Expenses Remained Flat Annual Non-Interest Expenses (1) ($MM) 2,054 2,018 Source: Morgan Stanley 4Q03 Earnings Financial Supplement Note: (1) Includes comp and non-comp expenses 27
28 Resulting in Decline in PBT 667 PBT (1) ($MM) 26% 491 Source: Morgan Stanley 4Q03 Earnings Financial Supplement 28
29 Net Sales Improvement in 2003 MSIM Net Sales (1) ($Bn) (0.6) (0.6) 0.0 (0.7) (0.7) (1.0) (0.8) (1.8) 1.2 (2.5) (4.0) (3.0) (2.8) 1Q 02 2Q 02 3Q 02 4Q 02 1Q 03 2Q 03 3Q 03 4Q 03 Retail Source: Morgan Stanley 4Q03 Earnings Financial Supplement Note: (1) Includes Alternative Investments. Excludes money markets (0.5) Institutional 4.9 (2.1) 3.7 (1.3) 29
30 AUM Growth Has Rebounded Assets Under Management ($Bn) Q 02 2Q 02 3Q 02 4Q 02 1Q 03 2Q 03 3Q 03 4Q 03 Source: Morgan Stanley 4Q03 Earnings Financial Supplement 30
31 Revenue Trended Up in 2003 Quarterly Net Revenues ($MM) Q 02 2Q 02 3Q 02 4Q 02 1Q 03 2Q 03 3Q 03 4Q 03 Source: Morgan Stanley 4Q03 Earnings Financial Supplement 31
32 MSIM Innovation in 2003 New and Innovative Products Sterling & Euro Institutional Liquidity Funds Traxis Partners Alternative Investment Partners 32
33 Investment Performance Remains Challenging Lipper % of MSIM Long-Term Assets in Top Half (%) YTD 1 Yr 3 Yr 5 Yr 10 Yr Dec-02 Dec-03 Source: Lipper 33
34 6 th Among U.S. Asset Managers in Number of 4 & 5 Star Funds Fund Complex Fidelity Group Vanguard Group Franklin Templeton Funds T. Rowe Price J.P. Morgan Chase Morgan Stanley Allianz Evergreen Investments Liberty Financial Deutsche # of 4/5 Star Funds (1) Rank Source: Morningstar, December 2003 Note: (1) Includes complex-wide investment performance. Funds classified by the highest-rated share class 34
35 2004 Priorities Achieve positive net sales Improve investment performance Protect the Firm s reputation 35
36 Current Mutual Fund Industry Regulatory Issues Fund governance Market timing and late trading Mutual funds trading Disclosure Soft dollar payments Fees and expenses Proxy voting Mutual fund taxation 36
37 What MSIM Stands For The Intelligent Use of Capital Commitment to intellectual leadership Producing alpha through proprietary research Portfolios managed by independent teams The benefits of size, scale and global scope A focus on superior performance 37
38 Conclusion Stephen S. Crawford 38
39 Return on Equity 2003 ROE Avg. ROE Morgan Stanley MER LEH GS (1) 16.5% 16.1% 18.2% 15.0% 22.8% 15.3% 18.0% 19.5% Source: Company filings Note: (1) GS Avg only. For 1999, ROE is estimated based on company filings 39
40 Firmwide 2004 Initiatives Client focus Cost discipline Capital strength 40
41 Stephen S. Crawford, Chief Financial Officer Mitch Merin, President & Chief Operating Officer, Morgan Stanley Investment Management February 11, 2004
Agenda. Introduction. Securities Strategy. Capital and Risk Management. Environment and Priorities
Philip J. Purcell, Chairman and Chief Executive Officer Stephen S. Crawford, Co-President Zoe Cruz, Co-President David H. Sidwell, Chief Financial Officer May 10, 2005 Notice The information provided herein
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