PES system for early career guidance in partnership with schools

Transcription

1 P2P Dialogue Programme - PES approach for low skilled adults and young people: work first or train first? Study visit from Participating countries November 5 th 2013 PES system for early career guidance in partnership with schools - NAV s goals, responsibilities, co-players - NAV s efforts: Follow up users, Youth Guarantees - Partnerships for career guidance in Norway - Cooperation agreements between NAV and County Education Administration Ingunn Hagen, Directorate of Labour- and Welfare

2 NAV is responsible for the implementation of the labour- and welfare policy NAV s main goals: A functioning labour market with a high employment participation Ensure financial security for the individuals More people in work and activity, fewer on benefits Youth, long-term unemployed and immigrants are prioritized groups Youth guarantees Labour market measures (incl short term LMT) to be adjusted according to individual needs and the labor market demand To meet the needs for labour in businesses with vacant jobs NAV, Side 2

3 NAV- depending on close collaboration to fulfill the goals The Partnership between state and municipality is one of the main grips in the NAV-reform, with joint responsibility to run the NAV-offices and ensure coordinated services to users. The NAV office is obligated by the Act of Social Services in NAV to take care of municipal tasks. Cooperation with health sector increased mental disorders showing up in sick leave and disability pensions more among youth More cohesive and coordinated services NAV- health and education needed NAV, Side 3

4 NAV- depending on close collaboration Sector specialized responsibility of labour market policy - and education policy. But overlapping goals and mission of NAV and the education authorities: to supply the labour market with qualified and adaptable manpower based on policy division of duties Cooperation based on agreements Employers the key to open doors into the labour market NAV, Side 4

5 Basis for guidance activities and Youth guarantees Continuous efforts to improve quality of NAV s mission, conduct and services: - The Corporate Strategy states the main focus of work-first. A job-match is mandatory in all initial contact with job-seekers. Regarding youth guarantees, the completion of upper secondary school however may be considered a crucial step towards the work first strategy. A new Standard and procedures of work-directed follow up of users by NAV is implemented in The aim is to improve quality and to ensure statutory steps of follow-up being performed. Guidance is of crucial significance in the process. - A Platform for guidance in NAV will be implemented at all NAV offices to improve competence and quality of follow up services. - A platform for Labour market competence in NAV NAV, Side 5

6 Levels and outcomes of mapping users in NAV Needs clarification Workabilityasessment Standard support Situational support Specially adopted support Permanently adopted support Activityplan NAV, Side 6

7 VEILEDNINGSPLATTFORMEN I NAV / Guidance platform in NAV Individuelt I gruppe Telefoni / sosiale medier Kommunikasjon- og relasjonskompetanse Mål, hensikt og struktur på veiledningssamtalen/-møte Arbeidsretting Utvidet grunnkompetanse, prosessleder, kollegaveileder Samtalemetoder i veiledning Innføringsopplegg veiledningsplattformen Kollegaveiledning individuelt og gruppe Temamoduler Lederforankring og medarbeiderforankring Brukerundersøkelse NAV, Side 7

8 Basis and implementation of the guidance platform Guidance in NAV is connected to the NAV s social mission which entail some defining features: relevance to a broad specter of life situations from «birth to grave» Inclusion of a work directed focus to meet the «work first» strategy efforts to meet users in a similar way, valuing respect and a sincere needs identification To succeed in providing guidance whatever situation the user experiences, guidance skills need to be further enhanced by the staff - to which the platform provides a basis Implementation plan of the Guidance Platform: Training program in all NAV offices over 4 mth NAV, Side 8

9 Work-directed Follow up of users Standard of work directed follow up users of NAV Ledelsesplattform platform of leadership Hvordan henger dette sammen? Interrelated? Hvordan skal vi jobbe med utvikling framover? Further steps? NAV, Side 9

10 Youth Guarantees revised from 2013 Young people under the age of 20 who are neither at school nor in employment are entitled to be followed up and assured the offer of participation in a labour market measure (continued). Young job-seekers aged with Situation specific effort shall have an approved activity plan within one month of registering as a job seeker. 90 percent of young people aged with Specially adapted effort (reduced work ability) shall have an approved activity plan. Classification based on needs clarification and work ability assessment Interaction routines between local actors like NAV office, Follow-up Services in schools, career centres, social and health services in the community targeted collaborative measures and projects NAV, Side 10

11 Many providers of career guidance services within their specific missions NAV: work directed follow-up of «their» own users, limited capacity and resources to career guidance delievery Municipalities and County Educ Adm: Counseling in school: socialpedagogian and educational choices. Curricula of specific subjects like the Subject of Education Choices, Follow up Service of youth at risk of early leaving school mandatory early identification and contact Some providers of vocational rehabilitation (sheltered schemes): offer career guidance as part of the programme Universities and Univ Colleges: career guidance linked to their own study programmes Private suppliers: career guidance services at the individual s costs Public career centers: collaboration between County Edu Adm and NAV free of charge NAV, Side 11

12 County agreements- and partnerships for career guidance developed in the counties from early 2000 providing a basis for the emerge of career centers, owned and mainly funded by the county administration and operated in cooperation with NAV. utilizing the competences of both NAV and the education system as a basis for career services complementary to counseling in school and work directed services from NAV the need for a system of national coordination resulted in the establishment of National Unit for Career Guidance at Vox from 2011 administering overall regulations enhancing equivalent career guidance services in all counties enhancing knowledge and professionalism, etc NAV, Side 12

13 Career guidance activities Career guidance services to youth/adults Career planning courses provided to young people in some counties Individual or group based Element in labour market measures Three-part conversations: NAV-guider, user, career centre staff or Follow up Service or school counsellor (youth age 16-21) Three-part Career centre, enterprise and NAV (restructuring/shutdown) Common training days for counselling staff in school and staff in NAV about subjects from both sectors Competence: short career studies in cooperation between career centers - univ. colleges - available to staff in both sectors User involvement a key principle: The user is the active part, the guider is the facilitator of reflection NAV, Side 13

14 Example: Project 300, combining career guidance and training for young unemployed without completed upper sec education Collaboration between NAV and County edu. adm in Nordland, i.e. career centres Part 1: Six weeks of career guidance, motivation and validation of completed work- and education experience, leading towards a realistic career plan. The plan forms the basis for further qualification aiming at completing upper secondary education and /or getting a job; part 2. By end of June 2013, 580 unemployed young people between years had participated during the period from About 2/3 successfully have achieved intended upper sec school/ VET certificate in this period. Followed by a further developed course consept. User survey: motivation had increased from approx. 30% to 85% for resuming training and completing school. - Increased knowledge about requirements for, and importance of training, - individual plan for further progress. NAV, Side 14

15 From agreements between NAV county and county Education Administration Targeting unemployed low skilled individuals regardless of age Areas of cooperation: Career guidance (youth/adults) Validation of prior learning Training Detailed collaboration routines on youth Experiences: More structured inter action, regular meetings Joint planning and implementing measures and projects Increased knowledge about what, who and how to cooperate Forward direction: increasingly concurrent multidisciplinary services grounded on national plans NAV, Side 15