Overview. EasternEuropeandCentralAsia. MiddleEastandNorthAfrica(MENA) Africa

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1 GlobalOutreach& Financial PerformanceBenchmark Report-

2 Acknowledgement MIXisprivilegedtotakethisopportunitytoshowcasetheresultsofFYintheform ofthe'globaloutreach&financial PerformanceBenchmarkReport-'.Thisreportpresentsthefinancialandoperatingdataoffinancialservice providers(fsps)thathavereportedtomixmarketduringtheyear. MIXisgratefultoalthefinancialserviceproviders(FSPs)thathaveprovidedcomprehensivedatainatimelymanner.MIX wouldnotbeabletocontributetobuildingtransparencyinthemicrofinancesectorwithouttheirstrongsupportand dedication.wearegratefulfortheircontinuedeffortsinthisregard. Disclaimer:Thispublicationisavailableforuseinresearchandanalysis.Dataandcontentmayonlybeusedfornon-commercialpurposes.Ifthematerialispublishedor distributed,itshouldbeatributedtomixwiththeappropriatecitation. MIXhastakenduecareandcautioninpreparingthisreport,ithasobtainedtheinformationfrom theinstitutions.thusmixreliesontheinformationsubmitedanddoes notguaranteetheaccuracy,adequacyorcompletenessofanyinformationandisnotresponsibleforanyerrorsintransmission.

3 Overview ForFY,financialserviceproviders(FSPs)submitedoutreachandfinancialperformancedatatoMIXMarket.TheseFSPsreportedanoutreachof.0milionborowers withaccesstocreditproducts,corespondingtoagrossloanportfolioofusd9.bilion.savingsproductsoferedbythesefspsreached98.8miliondepositors,accountingfor USD.0bilionindeposits.Atthegloballevel,comparedtoFY,FSPsreportingtoMIXMarketrecordedanannualgrowthrateof.% intheloanportfolioand9.8% in borowers.totaldepositsgrewby8.% anddepositorsby.0%.fywasadificultyearforportfolioriskinseveralregions,particularlyinafricaandeasterneuropeand CentralAsia,reflectedbyaglobalriseintheweightedaverageportfolioatrisk>0daysratio(PAR0)from.% infyto.% infy. EasternEuropeandCentralAsia MiddleEastandNorthAfrica SouthAsia EastAsiaandthePacific LatinAmericaandTheCaribbean Africa Numberofactiveborrowers'000 0.,8. KeyHighlights: Africa -UniquetoAfrica,savingsdepositsexceededgrossloanportfoliosinmanycountriesacrosstheregion,notablyinNigeria,Kenya,Ghana,andUganda. -PAR0increasedinFY,mainlydrivenbybanks,whichreportedPAR0of.%.Atanindividualcountrylevel,Malawi,UgandaandGhanaalrecordedanincreaseinPAR 0 EastAsiaandthePacific(EAP) -Comparedtootherregions,FSPsintheEAPregionreportedthehighestshareofcustomersinruralareas(%),driveninpartbythestrongrepresentationbysandrural banks. -sreportedthehighestportfolioqualityintheregion,withpar0ofjust.%,whereasruralbanksreportthehighestpar0of.% EasternEuropeandCentralAsia(ECA) -Duetoaninabilitytomeetnewregulatorystandards,thenumberofFSPsdecreasedacrosstheentireregion.Licenseswererevokedfor0banksinAzerbaijan,resultingina decreaseinborowersofnearly% betweenfyandfy. -TheregionwitnessedanincreaseinPAR0from 0% infyto.% infy,withnotableincreasesinazerbaijan,mongoliaandtajikistan. LatinAmericaandtheCaribbean(LAC) -FSPsintheLACregioncontinuedtoservemostlyurbanareas,with% oftotalborowersservedresidinginurbanareas.recognizingthistrend,manycountriesareactively workingtowardsreachingthemostlyruralunbankedpopulationthroughnon-bankingagentsandelectronicmoney. -Amongthetopcountriesintheregionbyactiveborowers,MexicocontinuedreportingthehighestPAR0:9.% infyand.% infy.mexicanfspsreportedahigher proportionofconsumptionsloans(.9% oftotalmexicogrossloanportfolioscorespondedtohouseholdfinanceloans)thanfspsfrom otherlaccountriesreportingtomix Market. MiddleEastandNorthAfrica(MENA) -GrossloanportfoliosintheregiondecreasedoverFYinUSDterms,butregisteredincreasesinlocalcurencyterms.ThiswasdrivenbyEgyptandtheNovember decisiontofloattheegyptianpound.thisledtoa% decreaseinportfoliooutstandinginusdtermsoverfy,butanincreaseof% inlocalcurencyterms. -RegionalPAR0wasdrivenupbyinstitutionsinYemen,whichcontinuetofaceinternalconflictandeconomicchalenges.Acrosstheregion,PAR0amongsands remainedlowat.% and.% respectively. SouthAsia -InIndia,theefectsoftheNovemberdemonetizationwerefeltalmostimmediately.PAR0increasedfrom.% asofdecemberto.% inmarch0,theendof IndianFY,duetotheliquiditycrunchanddificultiesforFSPsincolectingpayments. -PakistaniFSPsreportedthehighestproportionofdepositstoloansintheregion,withalmost00% oftheaggregateloanportfoliosfundedbydeposits.bangladeshreportsthe largestnumberofdepositorsintheregion,ledbygrameenwithholds% ofthedepositmarketshareinbangladesh.

4 GlobalOutreachandFinancialMetrics Outreach Region FSPCount Numberof Active Borrowers'000 % oftotal borrowers GrossLoan Portfolio(GLP) (USD)m % oftotal GrossLoan Portfolio Numberof Depositors'000 % oftotal Numberof Depositors Deposits(USD) m % oftotal Deposits Africa,800.8 % 8,8. 8%,. % 9,0. % EAP 90,8. %,0.9 8%,0. % 9,90.8 % ECA 0,8.8 %,090. %,9. %,8. 8% LAC,8. 9%,. %,0. % 0,8.8 8% MENA,0. %,. % 0. %. 0% SouthAsia 0,.8 %,9. % 9,9.0 0% 0,09. % GrandTotal,00. 00% 9,. 00% 98,80. 00%,0.8 00% Top0CountriesbyActiveBorrowers PercentageofFemaleborrowers Country Numberof Active Borrowers'000 GrossLoan Portfolio(GLP) (USD)m Numberof Depositors'000 Deposits(USD) m SouthAsia 9% LAC % MENA 0% ECA % India,8.,9..,88. EAP 8% Africa % Bangladesh,08.9,0.,9.,8. Vietnam Mexico,8.,8.,89.8,..,8.8,8.,9. 00% Rural& UrbanBorrowers Peru Colombia Cambodia Ecuador Bolivia,.,8.,8.,9.,. 0,.0,998.,.8,88.9,0.8,8.,.,.9,08.,9. 8,0.,9.,80.,.0,.8 % ofborrowercoverage 0% 0% % % % 9% % % % % % % % % Africa EAP ECA LAC MENA SouthAsia Kenya.,0.,8.,. Rural Urban CreditProductMixbyGrossLoanPortfolio FundingStructure 00% % % % % % % 0% 80% % ofgrossloanportfolio 0% 0% % 8% % % 9% 9% 80% 8% 0% % % % % 8% 8% 8% 0% % % 8% Africa EAP ECA LAC MENA SouthAsia % 0% % 0% % % % % % 0% % Africa EAP ECA LAC MENA SouthAsia GLP:Microenterprise GLP:LargeCorporations GLP:Smal&Medium Enterprises GLP:HouseholdFinancing Borrowings Deposits Equity BorrowersPer LoanOfficer Efficiency& Risk CostPerBorrower (USD) PortfolioatRisk >0Days Africa 8.0.% EAP ECA LAC MENA SouthAsia %.%.%.% 8.%

5 Africa

6 Africa-Outreach& FinancialMetrics CoverageinFY Rural& UrbanBorrowers Rural % Urban % CreditProductMixbyGrossLoanPortfolio Mali FSP Niger Senegal 0FSP.0kBorrower FSP.kBorrower 8.kBorrower Nigeria Ethiopia Coted'Ivoire(IvoryCoast) FSP FSP FSP,8.kBorrower.0kBorrower.kBorrower Kenya Congo,DemocraticRepublicofthe 0FSP FSP.kBorrower.0kBorrower Tanzania FSP 8.8kBorrower Angola FSP.kBorrower Malawi FSP 9.kBorrower Madagascar FSP 8.kBorrower GLP:Microenterprise.% CreditProductMixbyNumberof LoansOutstanding Microenterprise LoansToSmal& Medium Enterprises 8.%.0% GLP:Smal& Medium Enterprises.% GLP: Household Financing.% AverageLoan Balance(USD),0 LargeCorporations 0.%,8 Numberofactiveborrowers.k,8.k HouseholdFinancing.%,0 TopFiveCountriesbyActiveBorrowers TopFiveCountriesbyDepositors Nigeria,8..8 Nigeria, Kenya.,0. Ghana, Ghana 89.. Kenya,8.,. Benin BurkinaFaso,. 9. Uganda. 8. Uganda.. 0k 00k 800k,00k,00k Numberofactiveborrowers'000 0m,000m,000m,000m GrossLoanPortfolio(USD)m 0k,000k,000k 9,000k 0m,000m,000m,000m Numberofdepositors,m Deposits(USD)m NumberofActiveBorrowers'000 GrossLoanPortfolio(GLP)(USD)m NumberofDepositors'000 Deposits(USD)m AverageLoanBalancePerBorrower(USD) AverageDepositBalancePerDepositor(USD) 0 NumberofFinancialServiceProvidersbyeachLegalType 9

7 Africa-Outreach& FinancialMetrics FundingStructure NumberofOffices % 0% % 9 8, 0% 0% % % 00% 9% 0% % %, Offices CreditUnion Rural, Borrowings Deposits Equity CreditUnion. Rural ProfitabilityRatios YieldonGrossLoanPortfolio FinancialRevenue/Assets FinancialExpenses/Assets OperatingExpense/Loan Portfolio ReturnonAssets(ROA) ReturnonEquity(ROE).% ProfitabilityRatios 0% 0% 0%.% 8.% 0.% 8.0%.0%.%.0%.%.%.%.0%.%.0%.%.9%.% 0.8%.%.9%.% 0.9%.0% 8.% CreditUnion /Cooperati. Rural CreditUnion /Cooperati. Rural CreditUnion /Cooperati. Rural CreditUnion /Cooperati. Rural CreditUnion /Cooperati. Rural CreditUnion /Cooperati. Rural Productivity& Efficiency CostPerBorrower(USD) Borrowersperloanofficer Productivity&Effeciency ,00 Rural Rural PersonnelAlocationRatio[LoanOfficer/Personnel],,80.% 9,0,9 0.9%,00,.0% 8,80,9.% Rural 0 0 0K K 0K K Personnel 0K K K K Loanofficers PortfolioatRisk(PAR) 0% 0% 0% 0% 0% 0% 80% PersonnelAlocatioRatio PortfolioatRisk>0Days PortfolioatRisk>90Days 0%.% Risk&Liquidity 0% 0% 0% 0.% 0.%.%.9%.8% 8.0%.%.%.% Rural Rural

8 Country Fiscal Year FSPcount Offices Personnel Loanofficers NumberofActive Borrowers'000 Borrowers:Rural '000 Borrowers:Urban '000 Percentageof FemaleBorrowers NumberofLoans Outstanding'000 GrossLoan Portfolio(GLP) (USD)m AverageLoan BalancePer Borrower(USD) Numberof Depositors'000 Deposits(USD)m AverageDeposit BalancePer Depositor(USD) Angola Benin BurkinaFaso Burundi Cameroon Comoros Congo,Democratic Republicofthe Coted'Ivoire(Ivory Coast) Ethiopia Ghana Kenya Liberia Madagascar Malawi Mali Mozambique Niger Nigeria Rwanda Senegal SierraLeone Tanzania Togo Uganda % % % % ,, ,.,.0 99, % % ,, % % ,98, % % ,08,, ,0.0 % , % 8% , ,9, % % , % 0% ,9, ,0.0,.,, % % ,, ,.,.0,8.,.0,88,,0.,. 8.,8.9 % 0% ,,0,, , % 8% % % ,,9,8, % % ,, % % , % % % 9% ,88.8, ,.,9. 9% 88% ,8.,98.8,9,80, 0,9, % % ,00, ,.9, % % , % 9% ,80.9, ,8 90,8.8, % 8% ,0, % % ,, , % 9% ,,,, 8 8 OperationalMetricsbyCountry

9 Country Fiscal Year FSPCount Assets(USD) m Borrowings (USD)m Equity(USD) m DebttoEquity Returnon Assets(ROA) Returnon Equity(ROE) Financial Expenses/ Assets Operating Expense/ LoanPortfolio Financial Revenue/ Assets YieldonGross LoanPortfolio CostPer Borrower (USD) BorrowersPer LoanOfficer Personnel AlocatioRatio Portfolioat Risk>0Days Portfolioat Risk>90Days RiskCoverage Angola Benin BurkinaFaso Burundi Cameroon Comoros Congo,Democratic Republicofthe Coted'Ivoire(Ivory Coast) Ethiopia Ghana Kenya Liberia Madagascar Malawi Mali Mozambique Niger Nigeria Rwanda Senegal SierraLeone Tanzania Togo Uganda Zambia 8.9% 8.8% 8.%.0%.0% %.% 9.% 8...9%.%.0% 8.%.%.%.0%.0%.0%.%.0%.%.0x.9x % 0.%.%.9%.9%.% 9.% 9.%, %.%.% 8.8% 9.%.%.9%.% 9.%.8%.%.9%.x.x %.%.0%.%.%.0% 8.%.% %.% 9.%.% 8.0%.%.% 0.% 9.%.%.%.%.x.x % 9.%.8%.%.%.%.% 8.0% %.%.%.%.% 8.9%.8%.0%.%.%.%.%.x.x % 8.%.9%.%.% 0.9%.9%.%.0.0.%.%.%.%.%.%.8%.% -9.% -.% -0.9% -0.% 9.8x.x %.% 8 9.8%.9% 8.%.%.8% 0.%.%.9%.% 0.%.%.%.0x.x %.8% 0.%.%.%.%.%.9% 8..0.%.%.% 0.%.0% 9.8%.%.% -9.%.% -.% 0.%.x.x % %.0%.%.%.8%.% 8.0% %.%.%.0%.%.%.%.%.9%.%.%.%.8x.x % 0.%.%.%.9%.%.0% 0.9% %.% 0.% 9.8%.9%.%.%.%.9%.8%.9%.%.9x.x % 9.% 0.%.% 8.%.%.% 9.% % 9.8%.%.% 8.%.% 0.%.% 8.% 8.%.%.% 8.x.x ,.9,0. 0.%.% 9.%.%.% 8.0% 9.%.%...8% 8.%.0% 9.%.%.%.%.% 9.% 0.%.9%.%.8x.x ,.9,. 0 0.%.0%.0%.%.%.%.%.% %.% 0.% 8.%.8%.%.%.%.0%.%.% 0.%.x.x % 8.9%.%.%.%.% 0.%.9% %.% 9.% 8.0%.9%.%.%.%.% 0.%.9%.%.x.0x % 9.% 8.%.%.% 8.%.9%.8%.9..%.%.9%.%.%.%.8%.% -.8% -9.9% -.% -8.8% 9.0x.x %.%.8%.0%.%.8%.%.% 8...9%.%.% 0.% 9.%.%.%.% -.0% -.% -0.% -8.%.0x.x % 8.%.%.%.%.%.9% 9.8% % 8.%.%.%.8% 9.%.%.8% -.0% 0.% -.%.%.9x.x %.% 8.%.0%.%.0%.9%.%,0,8...% %.%.0%.9%.%.0%.% -.% -.% -.% -0.%.x.x %.9%.0%.%.9%.%.9% 0.9% %.8% 8.% 9.% 8.% 8.%.%.%.%.%.0%.0%.x.9x % %.%.9% 0.%.9%.% 0.9% %.%.%.% 9.0%.%.%.%.8%.%.0%.%.x.x %.%.%.%.%.% 0.%.% %.%.8% 8.%.%.% 0.%.9%.%.0%.% 0.% 0.8x.x % 89.%.% 8.8%.8% 0.%.%.0% 0.9..%.%.% 0.9%.% 0.% %.% -.8% 0.9% -.% 0.x.x %.%.%.% 9.8%.%.8%.0%..8.%.%.8%.%.9%.%.%.% 9.9% 0.9%.0%.%.x.8x ,.8,9..0%.%.9%.%.0% 0.%.% 9.8% %.%.%.0%.9% 8.%.%.%.8%.%.% 0.%.8x.8x %.% 8.% 0.9% 9.%.%.% 9.9%. 0..%.%.%.%.0%.0%.0%.8%.%.%.%.%.x.x % 89.%.%.8%.0%.9%.%.9% %.% 9.%.%.%.%.%.% -.0% -.% -8.% -.8%.x.x KeyFinancialMetricsbyCountry Thisreportistheproprietaryand/orconfidentialinformationofMIX,andalrightsarereservedbyMIX.Anydissemination,distributionorcopyingofthisreportwithoutMIX spriorwritenpermissionisstrictlyprohibited.

10 EastAsiaandthePacific

11 EastAsia& thepacific-outreach& FinancialMetrics CoverageinFY Rural& UrbanBorrowers Rural % Urban % CreditProductMixbyGrossLoanPortfolio China,People'sRepublicof FSP 0.kBorrower GLP:Microenterprise.% GLP:Smal& Medium Enterprises.% Myanmar(Burma) 0FSP Philippines,.kBorrower FSP,0.kBorrower Indonesia FSP,.kBorrower PapuaNew Guinea 0FSP.8kBorrower Samoa Fiji FSP FSP.9kBorrower.0kBorrower CreditProductMixbyNumberof LoansOutstanding Microenterprise LoansToSmal& Medium Enterprises.%.% AverageLoan Balance(USD),0,, Numberofactiveborrowers.k,8.k LargeCorporations 0.%,98 HouseholdFinancing 8.8% 8 TopFiveCountriesbyActiveBorrowers TopFiveCountriesbyDepositors Vietnam,8.,89.8 Philippines,8.8. Philippines,0.,0. Cambodia,.9,80. Cambodia,8.,.8 Myanmar (Burma),0. 8. Indonesia,. 8. Indonesia.0. Myanmar(Burma),.. Vietnam.,8. 0k,000k,000k,000k 8,000k Numberofactiveborrowers'000 0M,000M 0,000M GrossLoanPortfolio(USD)m 0k,000k,000k 9,000k 0m,000m,000m,000m Numberofdepositors'000 Deposits(USD)m NumberofActiveBorrowers'000 GrossLoanPortfolio(GLP)(USD)m AverageLoanBalancePerBorrower(USD) 9 AverageDepositBalancePerDepositor(USD) NumberofFinancialServiceProvidersbyeachLegalType Rural

12 EastAsia& thepacific-outreach& FinancialMetrics FundingStructure NumberofOffices % 0% % % % 9 0, % 8% % % 8% 9% % 9% 0% % CreditUnion Rural, Offices,0 Borrowings Deposits Equity CreditUni. Rural ProfitabilityRatios YieldonGrossLoanPortfolio FinancialRevenue/Assets FinancialExpenses/Assets OperatingExpense/Loan Portfolio ReturnonAssets(ROA) ReturnonEquity(ROE).% ProfitabilityRatios 0% 0% 0% 0% 0.% 0.%.8%.% 9.% 9.% 8.%.8% 9.%.%.0%.%.%.%.%.% 9.%.% 8.%.% 0.%.8%.9%.9%.9%.%.% 9.% 9.9% Rural Rural Productivity&Efficiency Rural Rural Rural Rural K K 0K CostPerBorrower(USD) Productivity& Efficiency, Rural BorrowersPerLoanOfficer 9 Rural PersonnelAlocationRatio[LoanOfficer/Personnel],,8.%,,90.%, 8,09 9.9% 8,,08.% Rural,0,98 8.% 0K 0K 0K 0K 0K Personnel 0K K 0K K 0K Loanofficers 0% 0% 0% 0% 0% 0% 80% PersonnelAlocatioRatio PortfolioatRisk(PAR) PortfolioatRisk>0Days PortfolioatRisk>90Days Risk&Liquidity 0% % 0%.% 8.9%.%.%.%.%.0%.%.%.0% Coo. Rural Coo. Rural

13 Country Fiscal Year FSPcount Offices Personnel Loanofficers NumberofActive Borrowers'000 Borrowers:Rural '000 Borrowers:Urban '000 Percentageof FemaleBorrowers NumberofLoans Outstanding'000 GrossLoan Portfolio(GLP) (USD)m AverageLoan BalancePer Borrower(USD) Numberof Depositors'000 Deposits(USD)m AverageDeposit BalancePer Depositor(USD) Cambodia China,People's Republicof EastTimor Fiji Indonesia Laos Myanmar (Burma) PapuaNew Guinea Philippines Samoa SolomonIslands Tonga Vietnam $, $,8,80.,9.,.9,9.,8,8,.8,.,.8,. % 80% ,.8,.9,8.,0.9,90 9, 8,0,,,9 8 9,8,90, % 8% ,9,9,, 8 9 $ $ % 9% $9 $ %.0. 0 $9 $ ,.,. 00% 00%.8.,. 9.9,.,.,9,0 8,, $98 $ ,, % % ,,9 9 $0 $ 8.., ,.9,0. 9% 9% ,. 88.,,9,9, $ $ ,80, % % $9 $. 8.9,8.8,.,0. 99.,0.8,.8 9% 9% 9. 8.,0.,.,0.,90.9, 9,0,99,99,,099 $ % $0 $ % 00%.. $ $ % 00% $,90 $0,8.,9.9.,808.,0 9,89.8,.9 9,00. 9,. % 99%,.,.,9.,.,8.,.9,,0,0, OperationalMetricsbyCountry Thisreportistheproprietaryand/orconfidentialinformationofMIX,andalrightsarereservedbyMIX.Anydissemination,distributionorcopyingofthisreportwithoutMIX spriorwritenpermissionisstrictlyprohibited.

14 Thisreportistheproprietaryand/orconfidentialinformationofMIX,andalrightsarereservedbyMIX.Anydissemination,distributionorcopyingofthisreportwithoutMIX spriorwritenpermissionisstrictlyprohibited. Country FiscalYear FSPCount Assets(USD)m Borrowings (USD)m Equity(USD)m DebttoEquity Returnon Assets(ROA) Returnon Equity(ROE) Financial Expenses/ Assets Operating Expense/ LoanPortfolio Financial Revenue/ Assets YieldonGross LoanPortfolio CostPer Borrower (USD) BorrowersPer LoanOfficer Personnel AlocatioRatio Portfolioat Risk>0Days Portfolioat Risk>90Days RiskCoverage Cambodia China,People's Republicof EastTimor Fiji Indonesia Laos Myanmar (Burma) PapuaNew Guinea Philippines Samoa SolomonIslands Tonga Vietnam.% 8.% 0.8% 0.%.% 0.%.%.8% % 9.9%.%.8%.%.9%.%.%.%.8%.%.%.x.8x,.,0.,.9,.9 9,.,. 8 9.% 9.%.8%.8%.8%.8% 80.% 80.%.. 9.% 0.%.9% 8.% 0.% 0.%.%.9%.% -0.% 0.% -0.%.0x.8x ,.,. 9.% 9.% 0.%.%.0%.% 9.%.9% %.%.0%.9%.%.%.%.0%.%.%.%.%.9x.x % 0.% 0.% 0.%.%.0%.0% % 9.9% 0.% 8.9%.0% 8.% 9.% 0.%.%.9% -.% -.% -.0x -.8x %.9% 0.% 0.% 0.% 0.9% 9.8% 9.%..8 0.%.%.%.%.%.% 9.% 0.% 9.%.9%.0%.9%.0x.x % 89.% 0.8%.%.%.%.%.% 9..%.8%.9% 8.%.%.%.%.%.% -.%.8% -0.%.x.x %.% 0.% % 0.% 0.%.%.%.. 9.% 9.%.%.%.%.8%.9%.%.% 8.8%.%.%.x 0.8x %.%.%.% 0.9% 0.% 8.%.% %.%.%.% 8.8% 0.9%.0% 0.% -.%.% -0.% 0.%.x.x %.0%.%.0% 8.% 9.% 9.8% 8.%...%.%.8% 8.%.% 9.%.%.% 9.%.%.%.0%.x.x ,98.,. 0.% % 0.% % 0.% % % 9.%.%.%.9%.%.%.%.9% 0.%.9%.0%.8x.x % 9.% % 0.8% %.% % 8...%.% 8.0%.9% 8.% 8.%.% 8.0%.9%.0% -.% -.% -.x -.0x % 8.8% % 0.% % 0.%.8%.% 8...%.%.% 8.%.9%.%.9% %.%.8%.%.9%.x.8x % %.0%.%.%.% 9.% 8.%,, % 8.% 8.% 8.%.%.0%.%.0%.%.% 0.% 0.%.x.8x,.,0.,8.,. 8,8., KeyFinancialMetricsbyCountry

15 EasternEuropeandCentralAsia

16 EasternEurope&CentralAsia -Outreach& FinancialMetrics CoverageinFY Russia 8FSP.9kBorrower Belarus FSP.9kBorrower Kazakhstan FSP.kBorrower Mongolia FSP 8.kBorrower Numberofactiveborrowers 0.k 8.k CreditProductMixbyGrossLoanPortfolio Rural& UrbanBorrower Rural 9% Urban % GLP:HouseholdFinancing.% GLP:Microenterprise.9% GLP:Large Corporations.% CreditProductMixbyNumberof LoansOutstanding Microenterprise 9.% AverageLoan Balance(USD),09 GLP:Smal&Medium Enterprises.% LoansToSmal& Medium Enterprises LargeCorporations.% % 9,98,9 HouseholdFinancing.8%,0 TopFiveCountriesbyActiveBorrowers TopFiveCountriesbyDepositors Mongolia 8.,8.9 Mongolia,8.,00. Azerbaijan 0.9,.9 Belarus 8..0 Tajikistan 9..9 Azerbaijan Kyrgyzstan. 8. Georgia. 0. Uzbekistan.,. 0k 00k 00k 00k 0m,000m,000m Numberofactiveborrowers'000 GrossLoanPortfolio(USD)m 0k,000k,000k,000k Numberofdepositors'000 0m,000m,000m,000m,000m Deposits(USD)m NumberofActiveBorrowers'000 GrossLoanPortfolio(GLP)(USD)m AverageLoanBalancePerBorrower(USD),8 AverageDepositBalancePerDepositor(USD) 8 NumberofFinancialServiceProvidersbyeachLegalType 9 9 8

17 EasternEurope&CentralAsia-Outreach& FinancialMetrics FundingStructure NumberofOffices 9% % % %, % %,09 9% 9% % 0% CreditUnion 8 Offices, Borrowings Deposits Equity CreditUnion. ProfitabilityRatios YieldonGrossLoanPortfolio FinancialRevenue/Assets FinancialExpenses/Assets OperatingExpense/Loan Portfolio ReturnonAssets(ROA) ReturnonEquity(ROE) 8.% ProfitabilityRatios 0% 0% 9.0% 9.8%.0%.%.%.%.%.%.%.0%.8% 8.%.0%.%.% 0.% -.% -0.9%.%.% -.% 9.0% -0.% Credit Credit Credit Credit Credit Credit Union/ Union/ Union/ Union/ Union/ Union/ Coope. Coope. Coope. Coope. Coope. Coope. Productivity& Efficiency CostPerBorrower(USD) Borrowersperloanofficer Productivity&Efficiency PersonnelAlocationRatio[LoanOfficer/Personnel],,8 9.%,9,98 8.0%.% 0K K 0K K 0K K Personnel 0K K K K K K Loanofficers 0% 0% 0% 0% 0% 0% 80% PersonnelAlocatioRatio PortfolioatRisk(PAR) PortfolioatRisk>0Days PortfolioatRisk>90Days 0% 8.%.% Risk&Liquidity % 0% % 8.0% 9.8%.%.0% 8.%.% 0% Coopera. Coopera.

18 Thisreportistheproprietaryand/orconfidentialinformationofMIX,andalrightsarereservedbyMIX.Anydissemination,distributionorcopyingofthisreportwithoutMIX spriorwritenpermissionisstrictlyprohibited. Country FiscalYear FSPcount Offices Personnel Loanofficers NumberofActive Borrowers'000 Borrowers:Rural '000 Borrowers:Urban '000 Percentageof FemaleBorrowers NumberofLoans Outstanding'000 GrossLoan Portfolio(GLP) (USD)m AverageLoan BalancePer Borrower(USD) Numberof Depositors'000 Deposits(USD)m AverageDeposit BalancePer Depositor(USD) Russia Tajikistan Azerbaijan Kyrgyzstan Armenia Georgia Moldova Bosniaand Herzegovina Kazakhstan Mongolia Uzbekistan Kosovo Bulgaria Macedonia Belarus Montenegro Romania Serbia,8, ,,., % % , ,, % % ,8,8,88 8, , ,,9,.9, % % ,,00 8, , % 9% ,0,,, ,8, % % ,, , % % ,,,9 98,0, ,9, % % ,8, % % , % % ,00, ,00.,9,8.,98.9,,0,8.9, % % ,,8,98, 9,., , 9,,.,9...0 % % ,,9 8 8,88, % % ,9 0.,, % % ,,....9 % % , % % ,,0 8 8,0, % % ,, % , , % 0% OperationalMetricsbyCountry

19 Thisreportistheproprietaryand/orconfidentialinformationofMIX,andalrightsarereservedbyMIX.Anydissemination,distributionorcopyingofthisreportwithoutMIX spriorwritenpermissionisstrictlyprohibited. Country Fiscal Year FSPCount Assets(USD)m Borrowings (USD)m Equity(USD)m DebttoEquity Returnon Assets(ROA) Returnon Equity(ROE) Financial Expenses/ Assets Operating Expense/Loan Portfolio Financial Revenue/ Assets YieldonGross LoanPortfolio CostPer Borrower (USD) BorrowersPer LoanOfficer Personnel AlocatioRatio Portfolioat Risk>0Days Portfolioat Risk>90Days RiskCoverage Russia Tajikistan Azerbaijan Kyrgyzstan Armenia Georgia Moldova Bosniaand Herzegovina Kazakhstan Mongolia Uzbekistan Kosovo Bulgaria Macedonia Belarus Montenegro Romania Serbia.%.%.% 0.%.%.% 9.9%.% % 9.%.% 8.%.9% 8.%.9% 8.0%.%.% 0.8%.%.0x.x , %.%.% 8.%.% 0.%.9%.8% % 9.%.%.%.%.% 9.% 9.% -.% -0.% -.0% %.x.x %.%.%.% 0.% 8.8%.%.% % 9.0% %.% 9.0% 9.%.%.% -8.% -.% -8.8% -.0%.x.x.8..9,.,9., % 0.%.%.%.0%.%.8%.% %.%.%.%.%.8%.9%.%.% -0.% 0.% -0.%.x.x %.%.9%.%.%.8%.%.%. 8..%.%.%.8%.%.9%.%.%.%.%.0%.%.8x.x %.%.8%.%.%.% 8.% 0.% %.0%.%.8%.%.%.8%.0%.% 0.%.9%.8%.x.x %.%.%.%.% 8.% 9.% 8.% %.% 8.%.8%.%.%.%.% 0.%.%.%.%.x.9x %.0% 0.9%.%.%.8%.%.% % 8.% 8.%.%.8%.%.%.8%.%.%.%.%.x.x % 0.%.%.%.%.9%.% 9.% %.% 9.%.%.% 9.%.% 0.%.% 9.%.%.%.x.x %.% 8.8%.% 0.%.%.%.% 8..0.%.%.%.%.%.0%.8%.% 0.%.%.0%.% 8.9x 8.x ,0.8,8.,..%.0%.%.0%.%.%.% % 9 89, %.% 8.% 8.9%.%.%.0%.%.%.%.%.%.x.8x ,8.,.9.% 0.%.8%.9%.%.%.%.8% 8...%.% 0.8%.%.% 9.%.%.%.%.%.%.%.x.x % 0.8%.9%.% 8.%.8%.0%.8% 0 0, %.% 8.%.%.% 8.% 0.% 0.% -9.9% -.% -.9% -.0% 0.x 0.x % 9.%.8%.%.% 9.% 9.0% 9.% %.%.%.% 0.% 0.%.0%.%.%.% 0.%.%.x.x %.%.%.0%.%.%.8%.%.,..8%.%.%.9%.8%.%.%.%.% 8.% 0.8%.%.x.0x %.% 0.9% 0.9%.%.%.% 9.9% %.9%.% 9.% 9.8%.9%.%.8% 0.% %.%.%.x.x %.%.9%.0%.%.% 0.9%.% % 9.%.% 9.% 8.%.%.%.9%.8%.%.8% 0.%.x.x %.% 0.%.%.0% 8.%.%.% %.% 0.%.8%.%.%.%.% -9.%.9% -0.%.8%.0x.x KeyFinancialMetricsbyCountry

20 LatinAmericaandtheCarribean

21 LatinAmerica& thecarribean-outreach& FinancialMetrics CoverageinFY Rural& UrbanBorrowers Urban % Rural % Mexico 8FSP,8.kBorrower Guatemala FSP.kBorrower DominicanRepublic FSP.kBorrower CreditProductMixbyGrossLoanPortfolio Colombia 0FSP,8.kBorrower Peru Brazil FSP FSP Bolivia,.kBorrower,9.kBorrower 8FSP,.kBorrower GLP:Microenterprise 9.0% GLP:HouseholdFinancing 0.% GLP:Smal& Medium Enterprises 8.% Argentina FSP.kBorrower CreditProductMixbyNumberof LoansOutstanding AverageLoan Balance(USD) Microenterprise LoansToSmal& Medium Enterprises.%.%,,9 Numberofactiveborrowers.k,8.k LargeCorporations % HouseholdFinancing.% 9,90, TopFiveCountriesbyActiveBorrowers TopFiveCountriesbyDepositors Mexico,8.,. Colombia,.,9. Peru,. 0,.0 Peru,8. 8,0. Brazil,9.,9. Bolivia,9.,.8 Colombia,8.,998. Ecuador,08.,.0 Ecuador,9.,88.9 Mexico,8.8,9. 0k,000k,000k,000k 8,000k Numberofactiveborrowers'000 0m,000m 0,000m GrossLoanPortfolio(USD)m 0k,000k,000k 9,000k 0m,000m 0,000m Numberofdepositors'000 Deposits(USD)m NumberofActiveBorrowers'000 GrossLoanPortfolio(GLP)(USD)m AverageLoanBalancePerBorrower(USD) AverageDepositBalancePerDepositor(USD),0,0 NumberofFinancialServiceProvidersbyeachLegalType 0 0

22 LatinAmerica& thecarribean-outreach& FinancialMetrics FundingStructure NumberofOffices % % 90 %, % % 8% %,0 8% % % CreditUnion,9 Offices, Borrowings Deposits Equity Co. ProfitabilityRatios YieldonGrossLoanPortfolio FinancialRevenue/Assets FinancialExpenses/Assets OperatingExpense/Loan Portfolio ReturnonAssets(ROA) ReturnonEquity(ROE).% ProfitabilityRatios 0% 0% 0% 0% 9.9%.0% 9.8% 0.9%.%.%.0%.%.%.8%.%.% 8.9%.%.%.%.%.%.%.9% 8.9%.%.% CreditUnion / CreditUnion / CreditUnion / CreditUnion / CreditUnion / CreditUnion / Productivity& Efficiency CostPerBorrower(USD) BorrowersPerLoanOfficer Productivity&Efficiency PersonnelAlocationRatio[LoanOfficer/Personnel] 9,,8.8% 8,,009 0.% 9,8,80.% 0,0,.% 0K 0K 0K 0K 80K 00K Personnel 0K 0K 0K 0K Loanofficers 0% 0% 0% 0% 0% 0% 80% PersonnelAlocatioRatio PortfolioatRisk(PAR) PortfolioatRisk>0Days PortfolioatRisk>90Days Risk&Liquidity % % % 0%.%.%.%.%.8%.%.%.%

23 Thisreportistheproprietaryand/orconfidentialinformationofMIX,andalrightsarereservedbyMIX.Anydissemination,distributionorcopyingofthisreportwithoutMIX spriorwritenpermissionisstrictlyprohibited. Country FiscalYear FSPcount Offices Personnel Loanofficers NumberofActive Borrowers'000 Borrowers:Rural '000 Borrowers:Urban '000 Percentageof FemaleBorrowers NumberofLoans Outstanding'000 GrossLoan Portfolio(GLP) (USD)m AverageLoan BalancePer Borrower(USD) Numberof Depositors'000 Deposits(USD)m AverageDeposit BalancePer Depositor(USD) Argentina Bolivia Brazil Chile Colombia Dominican Republic Ecuador ElSalvador Guatemala Guyana Haiti Honduras Jamaica Mexico Nicaragua Panama Paraguay Peru Venezuela % % ,8,,.8,8.,9.,.8,880,,0.8,0.,.,. % % ,.,.,,8 8,,998,08, ,9.,99.,8.8,9. 0% 0%,.,08.8,.9,0.8,9.,0.,8,00 9,,8,09,0 0,,, ,,8,.9, % % ,9,8 98 8,9.,.0,.,.,,98,998.,.8,.0,090. % 9%,.0,..9.,8.,. 8,,98,99,0,, % 9% ,,0,80, 0 9,9 8,.0,.,08.,890.,,8,88.9,.,8.8,9. 0% % ,9.,.0,99,08 8, 8,809 8,9, ,9, % 0% , % 80% ,8,,, 9 9,0,..0.. % % % ,, ,9, % % ,0,8, % ,9.,0.,8.8,. 0,.,.8,.,. 8% 8%,.0,.,8..8,8.,.,8,90,8 8,989,, , % % ,,,88 0 8,8, ,, % % ,,09,., ,9,99,.9, ,08. % % ,0,, 0 9,8,99 8,0.,00.,8.,00.,0, 0,.0 9,8.,,0. % % ,.,.8,099 9,,,,, OperationalMetricsbyCountry

24 Thisreportistheproprietaryand/orconfidentialinformationofMIX,andalrightsarereservedbyMIX.Anydissemination,distributionorcopyingofthisreportwithoutMIX spriorwritenpermissionisstrictlyprohibited. Country FiscalYear FSPCount Assets(USD)m Borrowings (USD)m Equity(USD)m DebttoEquity Returnon Assets(ROA) Returnon Equity(ROE) Financial Expenses/ Assets Operating Expense/Loan Portfolio Financial Revenue/ Assets YieldonGross LoanPortfolio CostPer Borrower (USD) BorrowersPer LoanOfficer Personnel AlocatioRatio Portfolioat Risk>0Days Portfolioat Risk>90Days RiskCoverage Argentina Bolivia Brazil Chile Colombia Dominican Republic Ecuador ElSalvador Guatemala Guyana Haiti Honduras Jamaica Mexico Nicaragua Panama Paraguay Peru Venezuela 0.8% 9.% 0.9%.0%.%.9%.%.% % 80.%.% 0.8% 9.8%.8%.%.%.% -.0%.% -0.%.8x.8x % %.%.9%.%.%.%.% %.9%.%.% 8.% 9.%.%.%.%.%.%.% 9.x 9.0x ,09. 8, %.%.%.%.%.%.%.9% %.%.%.%.0% 0.9% 8.8%.% 8.%.% 8.%.8%.x.x ,8., %.%.0%.% 0.% 0.8%.0%.% % 0.9% 9.%.% 8.0%.9%.% %.%.% -.% 0.%.9x 8.x ,0. 0.8%.%.0%.%.0%.%.%.% % 0.% 9.% 9.%.8%.8%.%.%.%.%.%.0%.8x.9x,0., ,., %.0%.8%.%.%.%.%.9% %.% 8.%.% 8.9%.%.%.%.%.%.%.8%.x.x ,9..% 0.8%.%.%.%.%.%.0% %.%.%.% 8.% 0.%.9%.% 9.% 8.0%.%.%.x.x ,.,8..%.%.%.%.%.8%.0%.% %.%.%.8%.8% 0.%.%.%.%.% 0.% 0.% 9.x.x % 8.9%.%.%.%.%.0%.% %.%.8%.%.9%.%.%.% 9.9%.%.8%.%.x.x %.%.%.9%.% %.%.% 8.0%.%.9% 0.% 0.%.%.8%.0%.9% 0.x 0.x %.%.%.%.%.9%.%.% %.% 8.% 8.% 9.%.%.%.% 9.% 8.%.%.0%.0x.9x % 9.%.%.% 0.%.8% 8.%.% 0.0..% 9.%.%.% 8.% 8.%.0%.9%.9%.% 0.9%.9%.x.x %.%.%.%.%.%.0% 8.0% %.% 0.%.%.0% 8.%.%.%.% 9.%.% 8.%.x.x % 0.%.%.% 9.%.9%.%.% % 8.9%.%.%.0%.%.%.% 9.% 0.%.8%.0%.x.x,.,.8,.,8.,.,9. 8.8% 9.%.%.%.%.0%.%.%...% 9.%.8%.% 8.% 0.8%.%.% 0.% 0.%.8%.%.x.x %.9%.%.%.%.%.9%.% % 0.%.%.% %.9%.%.%.9% 8.%.0%.%.x.x %.9% 8.%.8%.%.%.% 8.9% 9...%.9% 9.9% 9.9%.%.%.9%.% 9.0%.9%.0%.%.8x 8.x ,0.,00. 9.% 8.%.%.8%.9%.%.%.% %.%.%.%.%.%.%.%.8%.0%.%.%.x.0x,00.,0.,99.9,.,.,0.,..0%.% 9.% 8.%.0% 8.% 8.8%.% 9.%.8%.%.%.x.x KeyFinancialMetricsbyCountry

25 MiddleEastandNorthAfrica

26 MiddleEast& NorthAfrica-Outreach& FinancialMetrics CoverageinFY Rural& UrbanBorrower Urban % Rural % CreditProductMixbyGrossLoanPortfolio Morocco FSP 9.kBorrower Tunisia FSP 98.9kBorrower Syria FSP Iraq.kBorrower FSP Jordan.kBorrower FSP.kBorrower Egypt FSP.kBorrower GLP:Microenterprise 80.% GLP: Household Financing.0% Medium Enterprises.9% Yemen FSP 8.0kBorrower CreditProductMixbyNumber ofloansoutstanding AverageLoan Balance(USD) Microenterprise LoansToSmal& Medium Enterprises 8.%.8% 8 8 Numberofactiveborrowers.k.k LargeCorporations % HouseholdFinancing.% 9 TopFiveCountriesbyActiveBorrowers Egypt. 9. Morocco 9.. Tunisia Jordan..9 Lebanon. 9. 0k 00k 00k 900k Numberofactiveborrowers,k 0m 00m 00m GrossLoanPortfolio(USD)m NumberofActiveBorrowers'000 GrossLoanPortfolio(GLP)(USD)m AverageLoanBalancePerBorrower(USD) NumberofFinancialServiceProvidersbyeachLegalType

27 MiddleEast& NorthAfrica-Outreach& FinancialMetrics FundingStructure NumberofOffices 8% % % % 8% % %, Offices,99 Borrowings Deposits Equity ProfitabilityRatios YieldonGrossLoanPortfolio FinancialRevenue/Assets FinancialExpenses/Assets OperatingExpense/Loan Portfolio ReturnonAssets(ROA) ReturnonEquity(ROE).% ProfitabilityRatios 0% 0% 0% 0%.%.8%.9%.%.% 9.% 8.% 9.%.%.%.%.8% 0.9%.% 0.8%.%.% Productivity& Efficiency CostPerBorrower(USD) BorrowersPerLoanOfficer Productivity&Efficiency PersonnelAlocationRatio[LoanOfficer/Personnel] 0.%, 8.%,00,.% 0K K 0K Personnel 0K K K K Loanofficers PortfolioatRisk(PAR) 0% 0% 0% 0% 0% 0% 80% PersonnelAlocatioRatio PortfolioatRisk>0Days PortfolioatRisk>90Days 00% 9.% Risk&Liquidity 0%.% 0%.%.%.8%.9%

28 Thisreportistheproprietaryand/orconfidentialinformationofMIX,andalrightsarereservedbyMIX.Anydissemination,distributionorcopyingofthisreportwithoutMIX spriorwritenpermissionisstrictlyprohibited. Country Fiscal Year FSPcount Offices Personnel Loanofficers NumberofActive Borrowers'000 Borrowers:Rural '000 Borrowers:Urban '000 Percentageof FemaleBorrowers NumberofLoans Outstanding'000 GrossLoan Portfolio(GLP) (USD)m AverageLoan BalancePer Borrower(USD) Numberof Depositors'000 Deposits(USD)m AverageDeposit BalancePer Depositor(USD) Morocco Egypt Jordan Palestine Iraq Syria Yemen Lebanon Tunisia.... 9% 0% ,8,98,,809,, % % ,00,8,, % 8% ,, 9 0,8, % 0% ,, % 9% % % % % ,9, % % % % ,,0 8 8 OperationalMetricsbyCountry

29 Thisreportistheproprietaryand/orconfidentialinformationofMIX,andalrightsarereservedbyMIX.Anydissemination,distributionorcopyingofthisreportwithoutMIX spriorwritenpermissionisstrictlyprohibited. Country FiscalYear FSPCount Assets(USD)m Borrowings (USD)m Equity(USD)m DebttoEquity Returnon Assets(ROA) Returnon Equity(ROE) Financial Expenses/ Assets Operating Expense/Loan Portfolio Financial Revenue/ Assets YieldonGross LoanPortfolio CostPer Borrower (USD) BorrowersPer LoanOfficer Personnel AlocatioRatio Portfolioat Risk>0Days Portfolioat Risk>90Days RiskCoverage Morocco Egypt Jordan Palestine Iraq Syria Yemen Lebanon Tunisia.%.%.%.%.%.0%.% 8.%..%.9%.8%.%.%.% 0.%.%.%.% 0.%.%.9x.x % 8.% 0.% 0.% 0.% 0.%.%.% %.%.9%.0%.%.%.%.%.%.8% 0.% 9.% 0.x 0.x %.% 0.8% 0.%.%.% 0.%.% 0..8.%.% 9.% 8.%.%.0%.%.%.8%.%.%.9%.x.x % 9.9%.%.%.%.% 0.%.% %.%.%.% 8.%.%.0%.%.0%.0%.9% 0.%.x.x % 9.8%.%.% 8.%.%.0% 8.% % 0.8% 8.%.% 8.%.8%.0% %.% -0.%.% -0.% 0.x 0.x % 99.% % % % 0.%.% 0.% %.%.% -.%.% 0.%.% %.0% 8.0% 0.% -.%.0x -.x % 8.%.%.0%.%.%.%.% %.9%.9%.%.%.9% 0.9%.%.% -0.8% 0.8% -.%.x.x %.% 0.% 0.% 0.% 0.% 0.9%.9% % 0.%.%.%.0%.%.%.0% 9.%.%.% % 0.x 0.x %.% 0.% 0.9% 0.9%.% 8.%.% %.9%.0%.%.%.%.%.%.%.%.%.%.x.x KeyFinancialMetricsbyCountry

30 SouthAsia

31 SouthAsia-Outreach& FinancialMetrics CoverageinFY Rural& UrbanBorrowers Rural % Urban % Afghanistan FSP.kBorrower Pakistan FSP,.kBorrower Nepal 0FSP 90.kBorrower Bangladesh FSP India,08.9kBorrower 00FSP,8.kBorrower GLP:Microenterprise-8.% CreditProductMixbyGrossLoanPortfolio GLP:Smal&Medium Enterprises-.% GLP:Household Financing-.8%.0% CreditProductMixbyNumberof LoansOutstanding AverageLoan Balance(USD) Microenterprise LoansToSmal& Medium Enterprises 88.%.8% 0 Numberofactiveborrowers.k,8.k LargeCorporations 0.% HouseholdFinancing.0% 0 TopFiveCountriesbyActiveBorrowers TopFiveCountriesbyDepositors India,8.,9. Bangladesh,9.,8. Bangladesh,08.9,0. Pakistan,0.,. Pakistan,.,0. Nepal,. 0. Nepal Afghanistan. 9.9 Afghanistan.. India.,88. 0k 0,000k 0,000k Numberofactiveborrowers'000 0m,000m,000m 8,000m GrossLoanPortfolio(USD)m 0k 0,000k 0,000k 0,000k 0m,000m,000m,000m Numberofdepositors,k Deposits(USD)m NumberofActiveBorrowers'000 GrossLoanPortfolio(GLP)(USD)m AverageLoanBalancePerBorrower(USD) AverageDepositBalancePerDepositor(USD) NumberofFinancialServiceProvidersbyeachLegalType 9 8 Cooper. Rural

32 SouthAsia-Outreach& FinancialMetrics FundingStructure NumberofOffices % % % % %,90 8 % 8% % % %,0 % 9% % 9% % CreditUnion Rural,8 Offices, Borrowings Deposits Equity CreditUnio. Rural ProfitabilityRatios YieldonGrossLoanPortfolio FinancialRevenue/Assets FinancialExpenses/Assets OperatingExpense/Loan Portfolio ReturnonAssets(ROA) ReturnonEquity(ROE).%.8% ProfitabilityRatios 0% 0% 0% 9.8% 9.9% 0.9% 9.9%.8%.0% 9.%.%.%.%.%.9%.%.%.% 9.%.0% 8.%.%.% 0.9%.%.%.% 0.%.% 9.% 9.% Rural Productivity&Efficiency Rural Rural Rural Rural Rural CostPerBorrower(USD) Productivity& EfficiencyRatios 8 8 Rural BorrowersPerLoanOfficer 8 9 Rural PersonnelAlocationRatio[LoanOfficer/Personnel],0,9.8% %,09 9,9.%,, 8,9.% Rural,9 0.8% 0K 0K 00K Personnel 0K 0K 0K 0K 80K Loanofficers 0% 0% 0% 0% 0% 0% 80% PersonnelAlocatioRatio PortfolioatRisk(PAR) PortfolioatRisk>0Days PortfolioatRisk>90Days Risk&Liquidity % 0% % 0%.% 8.% 0.%.% 0.9% 8.%.9%.%.% 0.% Rural Rural

33 Thisreportistheproprietaryand/orconfidentialinformationofMIX,andalrightsarereservedbyMIX.Anydissemination,distributionorcopyingofthisreportwithoutMIX spriorwritenpermissionisstrictlyprohibited. Country FiscalYear FSPcount Offices Personnel Loanofficers NumberofActive Borrowers'000 Borrowers:Rural '000 Borrowers:Urban '000 Percentageof FemaleBorrowers NumberofLoans Outstanding'000 GrossLoan Portfolio(GLP) (USD)m AverageLoan BalancePer Borrower(USD) Numberof Depositors'000 Deposits(USD)m AverageDeposit BalancePer Depositor(USD) Afghanistan Bangladesh India Nepal Pakistan % % ,,0,, 9 8,8.,0.8,9. 0,.0 8 0,0.,. 8,0.,. 9% 90%,8.0,0.0,0.8,.,08.9,9. 8,,9 09,889 0,0,8,00 8,88.,88..,8.,9.,0.8,09.0,. 98% 9%,.,9.,8.9,.,8. 8,09.,0 9,80 08,8 9, 0, 0, ,., ,0.8,8. 00% 99% ,009.,9,,0, ,. 0.,0. 0,00.9 0,0. 9.,.,88. % %,89.,9.,8.,8.,.,8. 0,90,99,,,, 0 OperationalMetricsbyCountry

34 Thisreportistheproprietaryand/orconfidentialinformationofMIX,andalrightsarereservedbyMIX.Anydissemination,distributionorcopyingofthisreportwithoutMIX spriorwritenpermissionisstrictlyprohibited. Country FiscalYear FSPCount Assets(USD)m Borrowings (USD)m Equity(USD)m DebttoEquity Returnon Assets(ROA) Returnon Equity(ROE) Financial Expenses/ Assets Operating Expense/Loan Portfolio Financial Revenue/ Assets YieldonGross LoanPortfolio CostPer Borrower (USD) BorrowersPer LoanOfficer Personnel AlocatioRatio Portfolioat Risk>0Days Portfolioat Risk>90Days RiskCoverage Afghanistan Bangladesh India Nepal Pakistan 0.8%.%.%.%.8%.%.%.%. 9..8% 8.%.% 8.% 0.%.%.%.8%.% 8.9%.%.%.x.x % 08.%.%.9%.%.%.%.0% %.%.0% 9.% 9.% 0.%.%.% 0.% 0.%.8%.%.8x.x,.,.,.9,8.9 9,8. 8,.0.9% 09.%.%.%.%.%.%.9% 9.9. % 8.0% 0.%.% 8.%.% 8.% 9.%.% 0.9%.%.%.x.x,00.,8.0 8,0.9,89.9,., %.% 0.%.% 0.%.%.0% 0.% %.%.% 9.0%.% 8.%.%.9%.9%.%.%.% 8.0x x % 0.8% 0.%.% 0.8%.%.%.8% %.9%.%.% %.%.8%.%.%.%.%.%.x.x ,0.,. 0 KeyFinancialMetricsbyCountry

35 Annex

36 Africa EAP ECA LAC MENA SouthAsia GrandTotal FSPcount Offices Personnel Loanofficers Assets(USD)m Equity(USD)m Borrowings(USD)m DebttoEquity NumberofActiveBorrowers'000 Borrowers:Rural'000 Borrowers:Urban'000 PercentageofFemaleBorrowers NumberofLoansOutstanding'000 NumberofLoansOutstanding:Microenterprise,'000 NumberofLoansOutstanding:SmalAndMedium Enterprises,. NumberofLoansOutstanding:LargeCorporations'000 NumberofLoansOutstanding:HouseholdFinancing,'000 GrossLoanPortfolio(GLP)(USD)m GLP:Microenterprise(USD)m GLP:SmalAndMedium Enterprises(USD)m GLP:LargeCorporations(USD)m GLP:HouseholdFinancing(USD)m AverageLoanBalancePerBorrower(USD) NumberofDepositors'000 Deposits(USD)m AverageDepositBalancePerDepositor(USD) ReturnonAssets(ROA) ReturnonEquity(ROE) FinancialExpenses/Assets OperatingExpense/LoanPortfolio FinancialRevenue/Assets YieldonGrossLoanPortfolio CostPerBorrower(USD) BorrowersPerLoanOfficer PersonnelAlocatioRatio PortfolioatRisk>0Days PortfolioatRisk>90Days RiskCoverage.%.%.%.% % 8.%.%.%.%.% 9,0.8 98,80. 9,9.,0.,0,89.,,8. 9,. 8,89. 0.,0.8 8,9.0,9. 8%,.,9,00..x 9,8.,9.9,8.0 90,,,8.0%.9% 8.%.9%..% 8.% 9.%.%.%.% 89 0,09. 9, ,0.8,89.,9.,0..,.0,.0,99. 9%,.9,0.,.8.x 0,.,0. 8,.,8 0,,8 0 0.%.%.%.9% % 9.%.%.%.%.% , ,89.,. 0%,9.8,0.9,0..9x..,9.,9,08,.%.%.%.0%..%.%.%.0%.%.%,0 0,8.8,0.,0 0, ,8.,.0,.,0.. 8.,. 0,8.8 % 9,09.9,09.,8..x,90. 8,0. 8,8.0,09 89,, 8.9%.9%.%.% %.% 9.9%.% -8.% -.% 8,8.,9.,8, ,09.9,090.,8.. 9.,0.,800. %,00.,0.,8.8.x,.,. 9,9.8 9,,90,8 0.8%.%.%.%..9%.%.%.% 9.9%.9% 9,90.8,0. 9,0..,00,9.,0,0.9,0.9 8, ,. 0,0. 8%,0.0,99.,8..x,.,989.,.9, 99,0,99 90.% 8.%.%.% 8.0.% 9.%.%.%.9%.% 0 9,0., ,89. 8, ,.8,.9 %,0.,98., x,08.,8.,.0 8,9,8, KeyOperationalandFinancialMetricsbyRegion-FY Rural GrandTotal FSPcount Offices Personnel Loanofficers Assets(USD)m Equity(USD)m Borrowings(USD)m DebttoEquity NumberofActiveBorrowers'000 Borrowers:Rural'000 Borrowers:Urban'000 PercentageofFemaleBorrowers NumberofLoansOutstanding'000 NumberofLoansOutstanding:Microenterprise,'000 NumberofLoansOutstanding:SmalAndMedium Enterprises,. NumberofLoansOutstanding:LargeCorporations'000 NumberofLoansOutstanding:HouseholdFinancing,'000 GrossLoanPortfolio(GLP)(USD)m GLP:Microenterprise(USD)m GLP:SmalAndMedium Enterprises(USD)m GLP:LargeCorporations(USD)m GLP:HouseholdFinancing(USD)m AverageLoanBalancePerBorrower(USD) NumberofDepositors'000 Deposits(USD)m AverageDepositBalancePerDepositor(USD) ReturnonAssets(ROA) ReturnonEquity(ROE) FinancialExpenses/Assets OperatingExpense/LoanPortfolio FinancialRevenue/Assets YieldonGrossLoanPortfolio CostPerBorrower(USD) BorrowersPerLoanOfficer PersonnelAlocatioRatio PortfolioatRisk>0Days PortfolioatRisk>90Days RiskCoverage.%.%.%.% % 8.%.%.%.%.% 9,0.8 98,80. 9,9.,0.,0,89.,,8. 9,. 8,89. 0.,0.8 8,9.0,9. 8%,.,9,00..x 9,8.,9.9,8.0 90,,,8.%.% % 8.0% 9 8..% 9.%.%.%.%.%.0, ,8.,8.8 8% 8.9,00.9,80.8.x.8 0.,8.0, 8, %.%.%.8% 99..%.9% 9.%.%.%.% 9,9.,8.,, ,8., ,90. 9%. 90.9,9..x.,.0 0,.,8,0,8 9.0%.% 9.0%.0% 9. 9.%.% 0.%.%.9%.8% 8,909.,0.9 99,09.8,8.8,08.,.,. 0,...,0.,. %,9.9 0,8.,..x,89. 0,0.0,. 8,09 09,88,0 09 %.%.9% % %.% 0.%.%.9%.% 8,8. 9, ,00,98.,0,09.,.,.8.0,98.,8.,9. 8%,.0,.,099..9x,8.0,0.,90. 99,,88 0, %.%.0%.9% 88.8.%.8%.%.0%.%.%,8.0,.,. 9.,0.,9.0,89., ,.,89. 8% 9,89.,8.,..x 9,89.9,0., ,89 0,00,8 KeyOperationalandFinancialMetricsbyLegalStatus-FY Thisreportistheproprietaryand/orconfidentialinformationofMIX,andalrightsarereservedbyMIX.Anydissemination,distributionorcopyingofthisreportwithoutMIX spriorwritenpermissionisstrictlyprohibited.

37 Glossary acrosstheworld. DataandMethodology:Thedataandanalysisisbasedonself-reportednumbersoffinancialandoperatingnumbersforyear.Thefinancialanalysisis basedontheauditedfinancialstatementsofthefspsforyear,ifsubmited.thesampleoffspsreportingtomixmayvaryeachyear.therefore,the resultspresentedinthispublicationarenottobeusedfortrendanalysiswithoutbalancingthesampleacrosstheyears. MIXfolowsglobalindustrystandarddefinitionsandformulaethatareusedforalanalysesinthereport.Theclassificationofthefinancialstatementsis basedonifrsstandards.(refertheindicatorspageforthedetailsofalthedefinitionsandratiosusedinthepublication).thenumbersarepresentedin milions(m),bilions(bn)andusdasspecifiedinthedocument. How doesmixhandlefiscalyears? Thefiscalyearsusedbymicrofinanceinstitutionsforreportingdifferaroundtheworld.Fiscalyear-endsaregeneralydeterminedbylegalstatusandcountry practice,andthusvaryacrossandwithincountries.forinstance,intheunitedstates,non-profitinstitutionsoftenuseajune0thfiscalyear-end,although theymayalsouseseptember0thordecemberst. TheMIXMarketsiteemploysasetofrulestostandardizeMFIfiscalyearstoalow forcomparison.wealwaysusethedateofthemfi sownfiscalyearend. Wedonotrequireinstitutionstoreportforaglobalcalendar.IfanMFIclosesitsbooksinMarch,weuseMarchasitsfiscalyear-end. Over80% ofinstitutionsonmixmarketreportdatawithadecemberyear-end.somecommonvariationsinfiscalyear-endsarethefolowing: March:India,Afghanistan(withafew exceptions). June0:MostinstitutionsinBangladesh,andsomeinstitutionsinPakistan.MFIsinEthiopiarecentlytransitionedtoaJunefiscalyear-end,from amixofjune anddecemberclosers. July/:Nepal.Thisistheonlyprominentcasewherethefiscalyear-enddoesnotcoincidewiththemonth-end.MFIsinNepalclosetheirbooksonJuly thorth,dependingonthenepalicalendar,meaningtheexactdatevariesyear-to-year. Annualreporting:Forannualdata,weapplyasimpleruletocategorizedataforcomparablefiscalyears.Ifthefiscalyear-endisJuneorearlier,wesubtract oneyearfrom thecalendaryear.forexample,ifanmficlosesitsbooksonmarchst,00,weconsiderthedatafor//0aspartoffiscalyear009.if thefiscalyear-endisjulyorlater,weusethecalendaryearasthefiscalyear.forexample,ifanmficlosesitsbooksonseptember0th,00,weconsider Septemberdataaspartoffiscalyear00.Thusresultofthiscategorizationmayormaynotcoincidewithwhattheinstitutionconsiderstobetheyearofits fiscalyear. PeerGroups:Peergroupsrepresentgroupsofinstitutionsthatsharecommontraits,suchaslegalstatus,countryofoperations,scaleoflendingoperations, orage.thesegroupsareorganizedandcategorizedbasedonthepeergroupmethodologyappliedinmix smicroingbuletin.referbelow tofurther descriptionofpeergroupcategoriesusedinthisreport. CharterType(Legalstatus):Thecharter,underwhichtheMFIisregistered,isusedtoclassifytheorganizationasabank,creditunion/cooperative,, andnon-bankfinancialinstitution. :Alicensedfinancialintermediaryregulatedbyastatebankingsupervisoryagency.Itmayprovideanyofanumberoffinancialservices,including: deposittaking,lending,paymentservices,andmoneytransfers. /CreditUnion:Anon-profit,member-basedfinancialintermediary.Itmayofferarangeoffinancialservices,includinglendinganddeposit taking,forthebenefitofitsmembers.whilenotregulatedbyastatebankingsupervisoryagency,itmaycomeunderthesupervisionofregionalornational cooperativecouncil. :Anorganizationregisteredasanon-profitfortaxpurposesorsomeotherlegalcharter.Itsfinancialservicesareusualymorerestricted,usualynot includingdeposittaking.theseinstitutionsaretypicalynotregulatedbyabankingsupervisoryagency. Non-FinancialInstitution():Aninstitutionthatprovidessimilarservicestothoseofa,butislicensedunderaseparatecategory.The separatelicensemaybeduetolowercapitalrequirements,tolimitationsonfinancialserviceofferings,ortosupervisionunderadifferentstateagency.in somecountriesthiscorrespondstoaspecialcategorycreatedformicrofinanceinstitutions. Rural:inginstitutionthattargetsclientswholiveandworkinnon-urbanareasandwhoaregeneralyinvolvedinagricultural-relatedactivities. Region:MFIsaredividedintofiveprimarygeographicregions:Africa,SouthAsia,EastAsiaandthePacific(EAP),EasternEuropeandCentralAsia(ECA),Latin America,MiddleEastandNorthAfrica(MENA). Enterprisefinance:Loansthatfinancetheactivitiesofabusiness. Microenterprise:Loansthatfinancetheproductionortradeofgoodsandservices,includingthepurchaseofproductiveassets,foranindividual's MicroenterprisewhetherornottheMicroenterpriseislegalyregistered. Smalandmedium enterprise:loanstosmalandmedium sizedbusinesses.suchenterprisesareformalized,registeredbusinessesandareoftenqualified bytheirnumberofemployees,annualturnover,ortotalbalancesheet. Largecorporations:Loanstolargesizedbusinesses. Householdfinance:Loansthatfinancehouseholdpurchasesnotrelatedtoanindividual'sorhousehold'sbusiness. WeightedAverage:Theratiocalculationsarebasedonweightedaverages,thoseresultsfrom themultiplicationofeachcomponentbyafactor reflectingitsimportance.thecalculationaggregatesvaluesthatarecompletelysubmitedandreportedbythefsps.e.g.forpercentageoffemaleborrowerif thefsphasreportedfemaleborrowernumbersonlythenitisconsideredinthecalculation. Furthermethodologyandindicatorinformationcanbefoundat htps:/

38 Indicators Assets:Totalofalnetassetaccounts Averagedepositbalanceperdepositor:Deposits/NumberofDepositors Averageloanbalanceperborrower:LoanPortfolio,Gross/NumberofActiveBorrowers Borrowersperloanofficer:NumberofActiveBorrowers/NumberofLoanOfficers Borrowings:Theprincipalbalanceforalfundsreceivedthroughaloanagreement.Itmayincludebondsorsimilardebtsecuritiesissuedandcreditlines. Costperborrower:OperatingExpense/NumberofActiveBorrowers,average Debttoequityratio:Liabilities/Equity Deposits:Thetotalvalueoffundsplacedinanaccountwithafinancialinstitutionthatarepayabletoadepositor.Thisincludesaccountssuchascurrent/transactional accounts,term accounts,interestbearingaccounts,ande-moneyaccounts. Equity:Totalofalequityaccounts,lessanydistributions. FinancialRevenue/Assets:FinancialRevenue/Assets,average Financialexpense/Assets:FinancialExpense/Assets,average GrossLoanPortfolio(GLP):Aloutstandingprincipalsdueforaloutstandingclientloans.Thisincludescurrent,delinquent,andrenegotiatedloans,butnotloansthathave beenwritenoff. GrossLoanPortfolio,Microenterprise,LoansToSmalAndMedium Enterprises,GrossLoanPortfolio,LargeCorporations,HouseholdFinancing:Grossloanportfolio breakoutincludesdisclosureofmicroenterprisevshouseholdandconsumerfinancingaswelasretailvsinstitutionallending. GrossLoanPortfolio,Rural:OutstandingprincipalbalanceslendbyFSPstotheruralborrowers.PleasenoteruralandurbanbifurcationisbasedonFSPsdiscretion,MIX doesnotdefinethissplit. GrossLoanPortfolio,Urban:FSPsborrowercoverageinurbanlocations.PleasenoteruralandurbanbifurcationisbasedonFSPsdiscretion,MIXdoesnotdefinethis split. LoanOfficers:Thenumberofemployeeswhosemainactivityistomanageaportionofthegrossloanportfolio. Numberofactiveborrowers:ThenumberofindividualswhocurrentlyhaveanoutstandingloanbalancewiththeMFIorareprimarilyresponsibleforrepayingany portionofthegrossloanportfolio.thisnumbershouldbebasedonthenumberofindividualborrowersratherthanthenumberofgroups. Numberofactiveborrowers,Rural:FSPsborroweroutreachinrurallocations.PleasenoteruralandurbanbifurcationisbasedonFSPsdiscretion,MIXdoesnotdefine thissplit. Numberofactiveborrowers,Urban:FSPsborroweroutreachinurbanlocations.PleasenoteruralandurbanbifurcationisbasedonFSPsdiscretion,MIXdoesnotdefine thissplit. Numberofloansoutstanding:NumberofloanaccountsassociatedforanyoutstandingloanbalancewiththeMFIandanyportionoftheLoanPortfolio. NumberofLoansoutstanding,Microenterprise,LoansToSmalAndMedium Enterprises,GrossLoanPortfolio,LargeCorporations,HouseholdFinancing:Numberof loanaccountsbreakoutincludesdisclosureofmicroenterprisevshouseholdandconsumerfinancingaswelasretailvsinstitutionallending. Numberofdepositors:ThetotalnumberofindividualswhocurrentlyhavefundsondepositwithanFSPwhom thefspisliabletorepay.thisnumberappliesonlyto depositsthatareheldbyanfsp,nottothosedepositsheldinotherinstitutionsbythefsp sclients. Offices:Thenumberofstaffedpointsofserviceandadministrativesitesusedtodeliverorsupportthedeliveryoffinancialservicestomicrofinanceclients. Operatingexpense/Loanportfolio:OperatingExpense/LoanPortfolio,gross,average PercentageofFemaleBorrowers:Numberofactivefemaleborrowers/Numberofactiveborrowers PortfolioatRisk>[XX]days:Thevalueofalloansoutstandingthathaveoneormoreinstalmentsofprincipalpastduemorethan[XX]days.Thisincludestheentire unpaidprincipalbalance,includingboththepastdueandfutureinstalments,butnotaccruedinterest.italsoincludesloansthathavebeenrestructuredorrescheduled. PortfolioatRisk>0daysRatio(%):PortfolioatRisk>0days/LoanPortfolio,gross PortfolioatRisk>90daysRatio(%):PortfolioatRisk>90days/LoanPortfolio,gross Personnel:Thenumberofindividualswhoareactivelyemployedbyanentity. PersonnelAlocationratio:LoanOfficers/Personnel Returnonassets(ROA):(NetOperatingIncome,lessTaxes)/Assets,average Returnonequity(ROE):(NetOperatingIncome,lessTaxes)/Equity,average RiskCoverage:ImpairmentLossAlowance/PAR>0Days Yieldongrossportfolio(nominal):InterestandFeesonLoanPortfolio/LoanPortfolio,gross,average ForfurtherunderstandingyoucanlogontoMIXMarketandreferthebelow links: htps:/

39 Createdby MohitaKhamar MarketInteligenceLead,MIXMarket Reviewedby HenryBruce ProductDirector,MIXMarket DatacolectedbytheMIXOperationsteam in: Africa AndoniainaRamangason JuniorAnalyst,Africa AynurPoladova Analyst,Africa BirouéBakaira AssociateAnalyst,Africa PascalDiouf JuniorAnalyst,Africa EastAsiaandthePacific(EAP) SandeepJanga JuniorAnalyst,EastAsiaandthePacific EasternEuropeandCentralAsia(ECA) GunelMammadova JuniorAnalyst,EasternEuropeandCentralAsia NataliyaYefimova Analyst,EasternEuropeandCentralAsia LatinAmericaandtheCaribbean MaríaCeciliaRondón RegionalCoordinator,LatinAmericaandtheCaribbean PíaAybarGonzáles Analyst,LatinAmericaandtheCaribbean SheilaContrerasBaldeon JuniorAnalyst,LatinAmericaandtheCaribbean SouthAsia DeepikaKumari LeadAnalyst,AsiaandthePacific NitishColooru JuniorAnalyst,Asia RekhaDokka Sr.Coordinator,Asia ShraddhaShah Analyst,Asia SheenaVerma JuniorAnalyst,Asia Disclaimer:Thispublicationisavailableforuseinresearchandanalysis.Dataandcontentmayonlybeusedfornon-commercialpurposes.Ifthematerialispublishedordistributed,itshouldbeatributedto MIXwiththeappropriatecitation. MIXhastakenduecareandcautioninpreparingthisreport,ithasobtainedtheinformationfrom theinstitutions.thusmixreliesontheinformationsubmitedanddoesnotguaranteetheaccuracy,adequacy orcompletenessofanyinformationandisnotresponsibleforanyerrorsintransmission.

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