Humanising Financial Services. Invest Malaysia Shangri-La Hotel, Kuala Lumpur January

Transcription

1 Humanising Financial Services Invest Malaysia 2018 Shangri-La Hotel, Kuala Lumpur January

2 Table of Contents Maybank Overview: Strategy and Performance 2 Appendix: 1. Financial Performance Community Financial Services Global Banking Maybank Singapore Maybank Indonesia Other segments Affiliates 65 1

3 Leading Regional Financial Services Group Leadership Position India Myanmar: 1 branch Cambodia: 21 branches Thailand MKE: 60 branches Malaysia: 363 branches Maybank IB: 7 branch Labuan: 1 branch Singapore: 22 branches MKE: 3 branches China Laos: 2 branches Vietnam: 2 branches MKE: 6 branches An Binh Bank: 146 branches Brunei: 2 branches Indonesia BMI: 430 branches MKE: 6 branches MSI : 1 branch ASEAN Philippines: 80 branches MKE: 3 branches No. 1 bank in Malaysia: Conventional and Islamic Top 4 bank in ASEAN by Total Assets, Loans and Deposits No. 102 in The Banker s 2016 Top 1000 World Banks Ranking Most Valuable Company on Bursa Malaysia Brand of the Year for 3 consecutive years by World Branding Awards Best Islamic Financial Institution in Malaysia by Global Finance Awards 2016 Wide Branch Network Over 2,400 branches and offices in 20 countries 1,156 offices in 10 ASEAN countries 5 International Financial Centres Strong Shareholders and Credit Ratings 48% owned by PNB and its funds and 11% by EPF * Foreign shareholding 20.7% * Strong credit rating, on par with Malaysia sovereign * As at 29 th Dec

4 Description % of 9M17 PBT Business Pillars Maybank Group s Key Business Pillars Group Community Financial Services Group Global Banking Group Insurance and Takaful Islamic Finance leverage model utilised to distribute Islamic products across the group, while international business operations are embedded within each business pillar. 49.4% 43.7% 6.9% Group CFS serves the Consumer, Retail SME and Business Banking (mid-sized corporates and SMEs) segments of the Group. Together with the Private Wealth desks, Group CFS operates in 11 countries. 3 Centre of Excellences (CoEs) established to drive key regional businesses across our ASEAN markets Group Wealth Management, Regional Retail SME and Regional Cards. Group Global Banking covers Investment Banking (through Maybank Kim Eng), Global Markets, Corporate Banking, Transaction Banking and Asset Management. Covers investment and capital market services for corporate and institutional clients across 19 markets. Maybank Kim Eng (MKE) has been in ASEAN for over 40 years and is ASEAN s largest brokerage franchise which operates in 10 countries. Group Insurance and Takaful complements Maybank s growth internationally while leveraging on Etiqa s expertise in takaful and bancassurance. Features a strong agency force comprising over 10,000 agents, 28 branches, as well as a wide bancassurance network through Maybank branches, third-party banks, co-operatives and brokers. No. 1 digital insurance player in Malaysia. 3

5 Leveraging on ASEAN Opportunities (1/2) The ASEAN region is vibrant and filled with increasing market opportunities, driven by the growing integration of the ASEAN Economic Community (AEC), which was established in We are positive about the future of ASEAN. With our footprint across ASEAN and key global financial centres, we are well-positioned to benefit from the long-term prospects of the ASEAN region. 1 2 LARGE POPULATION WITH YOUNG DEMOGRAPHICS AN OPEN ECONOMIC REGION WITH FAST GROWING MARKETS AND CONSUMER AFFLUENCE 3rd largest market in the world after China and India, with a large population of 629 million. Rising digital consumption, with a 216% increase in internet subscriptions per 100 people, from 11.9% in 2007 to 34.1% in 2015 ASEAN has a young demographic of which over 50% are of working age 7th largest economy in the world and projected to be the 4th largest by USD2.4 trillion combined GDP in 2015, almost double from USD1.3 trillion in % increase in per capita GDP from USD2,309 in 2007 to USD3,866 in USD120.8 billion of Foreign Direct Investments (FDI) into ASEAN in 2015, representing 7% of global FDI flows (up from 4% in 2007). Source: ASEAN Secretariat, CEIC, UNCTAD, ASEAN SME Policy Index 2014 Report (ERIA & OECD), MKE estimates, World Bank, KFH Research, Malaysia International Islamic Financial Centre, Swiss Re, IHS Markit. 4

6 Leveraging on ASEAN Opportunities (2/2) 3 PROMISING OPPORTUNITIES AND POTENTIAL FOR GROWTH ACROSS THE REGION Fast Growing Trade Almost USD1 trillion increase in total trade between 2007 and 2015 USD2.3 trillion in total ASEAN trade in 2015, up from USD1.6 trillion in 2007 Intra-ASEAN trade was 24% of total ASEAN trade in 2015 Potential For Higher Financial Inclusion Below 1% financial assets to GDP ratio for the ASEAN countries of Indonesia, Cambodia, Laos, Myanmar and the Philippines, versus 3.5% in the Organisation for Economic Co-operation and Department (OECD) A Large Market of SMEs SMEs are the engine of growth in the ASEAN region, employing between 52% to 97% of the workforce in ASEAN countries Fast Paced Growth in Islamic Finance Large Growth Potential in Insurance ASEAN has a 19.4% market share of the global Islamic finance industry. The total ASEAN Islamic finance industry of USD388 billion in 2014 is set to double to USD770 billion by % overall insurance penetration rate (premiums as a percentage of GDP), well below global average of 6.2%, providing large growth potential Source: ASEAN Secretariat, CEIC, UNCTAD, ASEAN SME Policy Index 2014 Report (ERIA & OECD), MKE estimates, World Bank, KFH Research, Malaysia International Islamic Financial Centre, Swiss Re, IHS Markit. 5

7 Maybank 2020 : Strategic Objectives (1/2) 1 The Top ASEAN Community Bank By leveraging on our regional presence, banking expertise and ASEAN growth opportunities 2 The Leading ASEAN Wholesale Bank Linking Asia By leveraging on our ASEAN leadership capabilities to deliver client solutions across Asia 3 The Leading ASEAN Insurer By enhancing synergies between Maybank s regional banking footprint and Etiqa s expertise in takaful & bancassurance 4 The Global Leader In Islamic Finance By continuing to deliver innovative client-centric universal financial solutions, building on our global leadership position 5 Digital Bank Of Choice By putting our customers preferences first and transforming to deliver next-generation customer experience on mobile and digital platforms 6

8 Maybank 2020 : Strategic Objectives: Key FY2017 Achievements (2/2) 1 The Top ASEAN Community Bank Awarded Best Private Bank in Malaysia by Asian Private Banker for three consecutive years Awarded Best SME Bank of the Year in Malaysia in 2017 by Alpha Southeast Asia M2U ranked No.1 in the Top 20 Local Brand Web Domains visited from Desktop Computers in Malaysia with over 3.6 million monthly unique visitors 2 Maintained our lead as the ASEAN investment banking franchise by ranking The Leading 1 ASEAN Wholesale st in Bloomberg s ASEAN Equity, Equity Linked & Rights and M&A tables 2 Bank Linking nd in ASEAN Local Currency Bonds and Global Sukuk tables Malaysian market share leader in corporate lending, trade finance and corporate deposits Asia MKE was awarded Best Investment Bank in Malaysia by Euromoney (3 rd consecutive year) 3 Maintained No.1 online insurance position with >70% market share The Leading ASEAN Insurer Operational improvements such as most motor claims approval TAT under 30 minutes vs industry benchmark of 3 days Regional business expansion with bancassurance business growth into the Philippines and 75% acquisition stake in Indonesia s PT Asuransi Asoka Mas 4 No.1 Global Sukuk Lead Manager on Bloomberg s Global Sukuk League Table The Global No.1 Lead Manager on Bloomberg s Ringgit Malaysia Sukuk League Table Leader In Islamic Championed the Green Sukuk and Sustainable and Responsible Investment Sukuk market Finance development in Malaysia Launched HouzKEY, a rent-to-own initiative in Malaysia 5 Launched new Maybank2u app in Malaysia with improved user-friendliness, biometric features (Face & Voice ID) as security authentication and Secure2u function Digital Bank of Launched various first to-market digital initiatives: Maybank QRPay, Alipay-enabled Choice merchant terminals in Malaysia and Maybank2u Pay (online merchant registration and payment via APIs) 7

9 Digital Bank of Choice: Moving the Nation to a Cashless Society (1/3) Maybank becomes the one-stop bank for all payment needs both for the virtual as well as the physical business world 8

10 Digital Bank of Choice: Improving Our Digital Channels and Solutions (2/3) Designing Tomorrow s App Today As a result, Maybank users are using their app 30 times a month. 1 Rethinking Banking Going Back to Basics This helps drive digital sales: 1 ~50% of all new current accounts are opened via digital channels 2 Customer Centric Designed by Customers 2 74% of balance transfers are done via digital channels 3 Simplified and Personalised 3 71% of EzyPay Plus applications are done via digital channels 9

11 Digital Bank of Choice: Focusing on Digital Technologies, Talent and Security (3/3) 1 Technology Internal R&D Internal POC* Development Implemented Digital Signing Advance Data Analytics Artificial Intelligence Robot Process Automation Blockchain Cloud Computing 2 Building Digital Talent 3 Exponential growth in the digital team over the last three years Internal R&D, prototyping and rapid development team Offshore Development Center to strengthen internal capabilities Strengthening Digital Security Enterprise Security Operation Centre and Computer Security Incidence Response Team for 24/7 threat monitoring Partnership and key alliance with industrial leaders and regulatory bodies for monitoring, reporting and sharing of cyber security information Enabling secure and fast digital authentication via Secure2U platform 10 * POC Proof Of Concept

12 Maybank s Longer-Term Trends for Key Operating Ratios Return on Equity (%) Net Interest Margin (%) guidance: 10% - 11% guidance: 5 bps to 10 bps compression FY12 FY13 FY14 FY15 FY16 9M FY17 FY12 FY13 FY14 FY15 FY16 9M FY17 Total Capital Ratio & CET 1 Ratio (%) CET 1 TCR Cost to Income Ratio (%) guidance: <50% FY12 FY13 FY14 FY15 FY16 9M FY17 FY12 FY13 FY14 FY15 FY16 9M FY17 11

13 Maybank s Longer-Term Asset Quality Trends for Group and Home Markets Group GIL Ratio and Loan Loss Coverage GIL Ratio by Home Markets Malaysia 105.6% 107.5% 95.6% 2.00% 1.69% 1.85% 1.76% 2.06% 2.06% 72.0% 72.0% 71.7%* FY12 FY13 FY14 FY15 FY16 9M FY17 Singapore 1.78% 1.48% 1.52% 1.86% 2.28% 2.50% 0.42% 0.29% 0.23% 0.45% 1.30% 2.31% FY12 FY13 FY14 FY15 FY16 9M FY17 Indonesia FY12 FY13 FY14 FY15 FY16 9M FY17 Loan Loss Coverage Group GIL Ratio 2.18% 2.81% 3.24% 4.15% 4.36% 4.47% * Loan loss coverage including Regulatory Reserve is 93.5% FY12 FY13 FY14 FY15 FY16 9M FY17 12

14 Maybank Provides Superior Dividend Yield Amongst Regional Peers 7.1 Annual Dividend Yield (%) Maybank Public Bank CIMB DBS UOB OCBC Mandiri BCA Bank Rakyat Siam Comm Kasikorn Bank Bangkok Bank Source: Bloomberg 13

15 Maybank Continues with High Dividend Payout; Above Policy Rate of 40%-60% Dividend (sen) and Payout Ratio (%) 76.5% 74.9% 79.9% 74.7% 71.9% 78.5% 76.3% 78.1% Dividend Payout Ratio 72.2% %* %* # %* %* %* 83.7%* %* Final Interim %* %* %* %* 84.0%* %* %* 85.74%* FY10 FY11 FP11 FY12 FY13 FY14 FY15 FY16 FY17 * Reinvestment rate for the Dividend Reinvestment Plan # The Net Dividend is 28.5 sen of which 15 sen is single-tier dividend. 14

16 Maybank Group s 9M FY2017 Overview 1 Net profit surged 23.0% YoY to RM5.4 billion for 9M FY2017 Net income grew 6.8% YoY to RM17.3 billion from net fund based income growth of 11.7% YoY as NIM improved by 13bps YoY to 2.39% and Group loans grew 5.3% Better NIM from improved yields for securities portfolio and growth in cheaper funding source (Group CASA) of 8.5% YoY PPOP growth of 6.4% YoY Net impairment losses reduced by 25.2% YoY 2 3Q net profit of RM2.0 billion as revenue grew 2.0% and net impairment losses QoQ, net profit reduced by 51.0% rose 22.2% Improved net fund based income supported by Group loans growth of 1.2% QoQ (3Q 17 vs 2Q 17) Better net fee based income from higher insurance premiums and Islamic fees 3 Asset Quality Indicators Loan loss coverage (including regulatory reserve) of 93.5% Moderating Group GIL ratio at 2.50% (June 2017: 2.53%) YTD net credit charge off at 48 bps (ann.), within Group guidance 4 Maintained Robust Liquidity and Capital Positions Strong liquidity risk indicators with Group LCR at 137%, Group LTF at 85.8% and Group LTFE at 75.4% Total capital and CET1 ratios at 18.03%* and 13.50%* respectively as at Sep 2017 Note: *After proposed dividend and assumption of 85% reinvestment rate. Fully loaded Group CET1 capital ratio is at 13.31%. 15

17 Maybank Performance Outlook for 2H Top line growth supported by effective NIM management 2 Maintaining full year ROE guidance of 10%-11% 3 Full year Group loan growth of ~3%; loan growth for Maybank Malaysia to be in line with industry growth 4 Deposit growth to match loan growth; rising cost of funds trend 5 Managed cost growth to maintain CIR of < 50% 6 Continued management of asset quality ahead of MFRS 9 adoption in

18 2018 Industry Outlook for Home Markets Malaysia Singapore Key Indicators GDP (f): 5.3% (2018) vs 5.8% (2017) System loan (f): 4.5% (2018) vs 4.1% (2017) OPR (f): 3.25% (2018) vs 3.00% (2017) USD/MYR average (f): 3.98 (2018) vs 4.30 (2017) Inflation (f): 2.8% (2018) vs 4.0% (2017) GDP (f): 2.8% (2018) vs 3.5% (2017) System loan (f): 6%-7% (2018) vs 7-8% (2017) 3M SIBOR (f): 1.55% (2018) vs 1.20% (2017) USD/SGD average (f): 1.34 (2018) vs 1.38 (2017) Inflation (f): 1.2% (2018) vs 0.7% (2017) Industry Outlook Loans growth supported by consumer loan demand and corporate lending growth. NIMs to remain stable in 2018, on expected OPR hike. Stable ROEs for banks; manageable MFRS9 impact. Loan growth supported by domestic economic growth and property market purchases in Singapore. NIMs expected to remain stable or improve slightly from repricing due to higher rates. No significant weakness in asset quality for broader portfolio (excluding O&G sector). Indonesia GDP (f): 5.3% (2018) vs 5.1% (2017) System loan (f): 10.2% (2018) vs 8.2% (2017) Reference Rate (f): 4.50% (2018) vs 4.25% (2017) USD/IDR average (f): 13,559 (2018) vs 13,382 (2017) Inflation average (f): 3.8% (2018) vs 3.8% (2017) Subdued interest rate environment and government projects should provide support for credit growth in Sufficient liquidity in the system will enable lending growth. 17

19 Table of Contents Appendix: 1. Financial Performance Community Financial Services Global Banking Maybank Singapore Maybank Indonesia Other segments Affiliates 65 18

20 P&L Summary: 9M FY2017 More details on RM million 9M FY2017 9M FY2016 YoY 3Q FY2017 2Q FY2017 QoQ 3Q FY2016 YoY s.22 Net fund based income * 12, , % 4, , % 3, % s.22/24 /25 Net fee based income * 4, ,038.8 (4.3)% 1, , % 1,748.3 (1.6)% s.20/ 21 Net operating income 17, , % 5, , % 5, % s.27 Overhead expenses (8,511.3) (7,943.8) 7.1% (2,913.8) (2,793.4) 4.3% (2,699.9) 7.9% s.21 Pre-provisioning operating profit (PPOP)¹ 8, , % 3, ,015.8 (0.2)% 2, % Net impairment losses (1,788.1) (2,390.5) (25.2)% (409.6) (835.7) (51.0)% (330.8) 23.8% Operating profit 6, , % 2, , % 2, % s.20 Profit before taxation and zakat (PBT) 7, , % 2, , % 2, % Profit attributable to equity holders of the Bank (Net Profit) 5, , % 2, , % 1, % EPS - Basic (sen) % % % Note: * From consolidated Group numbers, Insurance and Takaful accounts for 6.4% of net fund based income and 8.0% of net fee-based income ¹ Pre-provisioning operating profit (PPOP) is equivalent to operating profit before impairment losses 19

21 International & Malaysia Portfolio Mix 9M FY2017 Net Operating Income Profit Before Tax Gross loans* 9M FY2017 (Jan 17 Sep 17) Overseas: 41.3% 14.8% 8.0% Overseas: 29.4% 8.8% 11.0% Overseas: 41.9% 8.0% 8.1% 18.5% RM17.29b 58.7% 9.6% RM7.17b 70.6% 25.8% RM485.9b 58.1% 9M FY2016 (Jan 16 Sep 16) Malaysia Singapore Indonesia Others 7.7% 14.7% 10.2% 8.4% 4.1% 8.9% 8.3% RM16.20b 16.2% 61.4% RM5.97b 25.3% RM461.2b 57.5% Overseas: 38.6% Overseas: 22.7% 77.3% Overseas: 42.5% Note: * Including Islamic loans sold to Cagamas and excludes unwinding of interest 20

22 RM million RM million Segmental Performance of Businesses: 9M FY2017 (1/2) Net Operating Income +6.8% 17,289 16,195 Group Global Banking (GB) +0.9% 9M FY2016 9M FY2017 9M FY2016: 6,907 9M FY2017: 6, % +1.3% (6.8)% +51.5% +2.8% 9,272 10,067 5,724 5,798 1, ,146 1,178 PPOP Total +6.4% 8,778 8,252 Group Community Financial Services Group Corporate Banking & Global Markets Group Investment Banking Group Global Banking (GB) (2.6)% 9M FY2016: 4,574 9M FY2017: 4,454 Group Asset Management +11.0% (1.4)% (51.5)% +>100% 9M FY2016 9M FY2017 Group Insurance & Takaful (2.9)% 4,161 4,619 4,340 4, Total Group Community Financial Services Group Corporate Banking & Global Markets Group Investment Banking Group Asset Management Note: Net income & PPOP for group includes expenditures of Head Office & Others of RM1,130.0 million for 9M FY2016 and RM924.2 million for 9M FY2017. Group Insurance & Takaful 21

23 RM million RM million Segmental Performance of Businesses: 9M FY2017 (2/2) Net Fund Based Income +11.7% 12,466 11,156 Group Global Banking (GB) +5.8% 9M FY2016 9M FY2017 9M FY2016: 3,772 9M FY2017: 3, % +5.9% +4.1% +13.3% +9.9% 7,050 7,668 3,555 3, (4) (4) ,039 Total Net Fee Based Income (4.3)% 4,823 Group Community Financial Services +7.9% Group Corporate Banking & Global Markets (6.3)% Group Investment Banking Group Global Banking (GB) (5.1)% 9M FY2016: 3,135 9M FY2017: 2,977 Group Asset Management 9M FY2016 9M FY2017 Group Insurance & Takaful (9.7)% +50.3% (10.5)% 2,222 2,399 2,169 2, Total Group Community Financial Services Group Corporate Banking & Global Markets Group Investment Banking Group Asset Management Note: Net fund based income includes expenditures of Head Office & Others of RM409.3 million for 9M FY2016 and RM11.0 million for 9M FY2017. Net fee based income includes expenditures of Head Office & Others of RM720.8 million for 9M FY2016 and RM913.2 million for 9M FY2017. Group Insurance & Takaful 22

24 Net Interest Margin: 9M FY2017 Net Interest Margin (%) 5-Year Trend FY2013 FY2014 FY2015 FY2016 9M FY

25 RM million Net Fee Based Income: 9M FY2017 RM million 9M FY2016 9M FY2017 YoY Commission, service charges and fees 2,667 2, % Investment & Trading Income % Unrealised gain/ (losses) on securities (68.3)% Unrealised gain/ (losses) on derivatives (88.0)% Foreign Exchange Profit % Other Income % (4.3)% (9.6)% +2.7% +17.4% +8.9% 5,039 4,985 4,823 4,506 3,817 3,252 9M FY2016 9M FY (3,513) (3,824) Total Other operating income Fee Income from Islamic Operations Net Earned Insurance Premiums Net Insurance Benefits & Claims Incurred, Net Fee & Commission Expenses and Life & Takaful Fund Tax 24

26 RM million Net Fee Based Income: QoQ RM million 2Q FY2017 3Q FY2017 QoQ Commission, service charges and fees % Investment & Trading Income % Unrealised gain/ (losses) on securities 113 (179) >(100)% Unrealised gain/ (losses) on derivatives % Foreign Exchange Profit >100% Other Income % +3.3% (1.8)% +18.0% +4.1% (1.2)% 1,666 1,720 1,552 1,524 1,256 1,307 2Q FY2017 3Q FY (1,230)(1,215) Total Other operating income Fee Income from Islamic Operations Net Earned Insurance Premiums Net Insurance Benefits & Claims Incurred, Net Fee & Commission Expenses and Life & Takaful Fund Tax 25

27 Unaudited Income Statement for Insurance and Takaful Business RM million 9M FY2017 9M FY2016 YoY 3Q FY2017 2Q FY2017 QoQ 3Q FY2016 Net interest income % (12.8)% % Net earned premiums 3, , % 1, , % 1, % Other operating income (25.0)% (51.0)% (71.7)% Total operating income 5, , % 1, ,727.2 (4.3)% 1, % Net insurance benefits & claims incurred, net fee & commission (3,978.5) (3,648.0) 9.1% (1,289.2) (1,265.3) 1.9% (1,173.6) 9.9% expenses and life & takaful fund tax Net operating income 1, , % (21.4)% (7.2)% Overhead expenses (542.5) (490.6) 10.6% (189.3) (186.8) 1.4% (162.2) 16.8% PPOP % (36.8)% (24.2)% Net impairment losses (35.5) (33.6) 5.7% (23.9) (9.8) >100% (0.2) >100% Operating profit % (43.5)% (34.5)% Reconciliation of net insurance benefits & claims incurred, net fee & commission expenses and life & takaful fund tax RM million 9M FY2017 9M FY2016 YoY 3Q FY2017 2Q FY2017 QoQ 3Q FY2016 Net insurance benefits & claims incurred, net fee & commission (3,978.5) (3,648.0) 9.1% (1,289.2) (1,265.3) 1.9% (1,173.6) 9.9% expenses and life & takaful fund tax Less: intercompany elimination % >100% % Total net insurance benefits & claims incurred, net fee & commission expenses and life & takaful fund tax (3,823.9) (3,512.6) 8.9% (1,215.3) (1,230.2) (1.2)% (1,113.1) 9.2% YoY YoY 26

28 Overheads: 9M FY2017 RM million 9M FY2017 9M FY2016 YoY 3Q FY2017 2Q FY2017 QoQ 3Q FY2016 YoY Personnel Costs 4, , % 1, ,543.9 (0.8)% 1, % Establishment Costs 1, ,436.7 (1.1)% % (3.2)% Marketing Expenses (7.6)% % % Administration & General (A&G) Expenses 2, , % % % Total 8, , % 2, , % 2, % % 9M FY2017 9M FY2016 YoY 3Q FY2017 2Q FY2017 QoQ 3Q FY2016 YoY Total Cost to Income ¹ (0.2) Group JAW Position (0.3)% (2.3)% 0.7% Note: ¹ Total cost excludes amortisation of intangible assets for Maybank Indonesia and Maybank Kim Eng 27

29 RM billion RM billion SGD billion IDR trillion RM billion RM billion SGD billion IDR trillion Balance Sheet Management: 9M FY2017 Group Malaysia Singapore Indonesia Gross Loans (YoY) Community Financial Services Global Banking 5.3% 6.6% 4.6% 5.4% % % % % 30.2 (1.4)% % 21.5 CASA (YoY) Sep 16 Sep 17 Sep 16 Sep 17 Sep 16 Sep 17 Sep 16 Sep % 5.6% 21.7% 2.3% CASA Sep 16 Sep 17 Sep 16 Sep 17 Sep 16 Sep 17 Sep 16 Sep % 36.8% 40.3% 39.5% 25.1% 31.9% 38.1% 37.8% Ratio : Note: CASA ratio for Group and Malaysia includes investment accounts Refer to pages for detailed information on loans and deposits growth by country and products. 28

30 Group Gross Loans Growth: 30 September 2017 % of Portfolio 30 Sep Jun 2017 QoQ 31 Mar Dec 2016 YTD Ann. 30 Sep 2016 YoY Group Gross Loans % % % Malaysia (RM billion) 57% % % % Community Financial Services 72% % % % Community Financial Services ¹ 72% % % % Global Banking 28% % % % Global Banking ¹ 28% % (0.7)% % International (RM billion) 41% % (4.6)% % Singapore (SGD billion) 61% % % % Community Financial Services 55% % % % Global Banking 45% % (3.3)% % Indonesia (IDR trillion) 20% % % % Community Financial Services 76% % (3.5)% 95.8 (1.4)% Global Banking 24% % % % Other markets (RM billion) 19% (1.1)% (17.2)% 41.5 (6.3)% Investment banking (RM billion) 2% % % % Note: ¹ Re-based loan growth figures are based on adjusted 31 December 2016 position in line with migration of client accounts, effective 1 January

31 Malaysia Loans Growth: 30 September 2017 % of Portfolio 30 Sep Jun 2017 QoQ 31 Mar Dec 2016 YTD Ann. 30 Sep 2016 YoY Community Financial Services 72% % % % Community Financial Services ¹ 72% % % % Consumer 58% % % % Total Mortgage 28% % % % Auto Finance 16% % % % Credit Cards 3% % % % Unit Trust 10% % (5.4)% 27.2 (2.6)% Other Retail Loans 1% (0.1)% % % SME + Business Banking 14% % % % SME + Business Banking ¹ 14% % % % SME 5% % % % SME ¹ 5% % % % Business Banking 9% (1.0)% (5.5)% 26.6 (4.5)% Business Banking ¹ 9% (1.0)% (2.9)% 26.6 (4.5)% Global Banking (Corporate) 28% % % % Global Banking (Corporate) ¹ 28% % (0.7)% % Total Malaysia % % % Note: ¹ Re-based loan growth figures are based on adjusted 31 December 2016 position in line with migration of client accounts, effective 1 January

32 Group Deposits Growth: 30 September 2017 % of Portfolio 30 Sep Jun 2017 QoQ 31 Mar Dec 2016 YTD Ann. 30 Sep 2016 YoY Group Gross Deposits % % % Malaysia (RM billion) 60% % % % Savings Deposits 13% (0.5)% % 41.8 (2.2)% Current Accounts 26% (0.4)% (2.2)% % Fixed Deposits 53% % % % Others 7% % % 10.6 >100% International 40% (0.2)% (5.7)% (3.7)% Singapore (SGD billion) 66% % (1.0)% 46.2 (4.4)% Savings Deposits 15% % % % Current Accounts 17% % % % Fixed Deposits 68% % (7.9)% 34.6 (13.1)% Indonesia (IDR trillion) 18% (0.6)% % % Savings Deposits 21% (0.3)% (6.2)% 25.3 (3.6)% Current Accounts 17% % % % Fixed Deposits 62% (1.6)% % % Note: Deposits figures are restated following a BNM circular dated 21 June 2017 which excludes structured deposits 31

33 LDR and CASA Ratio Group LDR CASA CASA (without IA) Malaysia 91.6% 93.9% 95.7% 93.8% 94.0% 96.2% 91.5% 90.8% 90.9% 90.7% 34.8% 36.0% 37.4% 36.8% 36.8% 40.3% 40.5% 41.2% 40.4% 39.5% 33.2% 34.6% 35.7% 35.1% 35.0% 37.6% 38.0% 38.4% 37.6% 36.6% Sep 16 Dec 16 Mar 17 Jun 17 Sep 17 Sep 16 Dec 16 Mar 17 Jun 17 Sep 17 Singapore Indonesia LDR (Bank Level) 80.9% 87.4% 92.4% 91.4% 88.5% 102.8% 104.5% 103.9% 102.4% 104.7% 88.0% 88.9% 88.4% 86.7% 87.6% 25.1% 28.1% 30.5% 31.7% 31.9% 38.1% 38.6% 37.0% 37.2% 37.8% Sep 16 Dec 16 Mar 17 Jun 17 Sep 17 Sep 16 Dec 16 Mar 17 Jun 17 Sep 17 Note: LDR excludes structured deposits as per BNM s circular dated 21 June 2017 Classification and Regulatory Treatment for Structured Products under FSA 2013 and IFSA Group and Malaysia LDRs include investment accounts totaling RM26.80 billion for 30 Sep 2017, RM27.79 billion for 30 June 2017, RM31.71 billion for 31 March 2017, RM31.54 billion for 31 Dec 2016 and RM30.37 billion for 30 Sep

34 Liquidity Management: 30 September 2017 (1/2) Balance Sheet Management Funding Breakdown Borrowings and Capital Instruments by Currency From Group s Total Assets of RM766.0 billion Funding Composition: FI Deposits, 7% Customer Funding 68% Equity 9% Borrowings + Capital Instruments 7% FI Deposits 6% Asset Classes: Loans, Advances & Financing 62% RM693.2b Customer Funding, 75% Equity, 10% Borrowings, 5% Capital Instruments, 3% USD, 31% IDR, 10% JPY, 9% RM55.2b MYR, 32% SGD, 6% HKD, 5% Others, 7% Securities 21% By maturity: 1 Year 27% > 1 Year 73% Note: Customer Funding comprises Deposits from Customers & Investment Accounts of Customers. Securities comprise Financial Assets at FVTPL, Financial Investments AFS & Financial Investments HTM. 33

35 Liquidity Management: 30 September 2017 (2/2) Moving Towards More Reflective Liquidity Risk Indicators LDR LTF LTFE LCR Loan to Deposits Ratio (LDR) Reflects simplistic assessment on deposits. It ignores other funding instruments on the balance sheet. Could be a contributor to the recurrence of significant year-end spikes in the spread between BNM s OPR and 3-month KLIBOR % 151.9% 134.4% 145.6% 137.0% As financial institutions funding compositions are more diversified today, traditional indicators such as LDR are less relevant. 91.6% 93.9% 95.7% 93.8% 94.0% As such, BNM has guided for the adoption of LCR and other liquidity indicators to better reflect the stability and diversity of funding by a financial institution. The other liquidity indicators are: 83.2% 84.9% 86.2% 85.5% 85.8% Loan to Funding Ratio (LTF) Gross Loans Deposits + Borrowings + Subdebt 73.7% 75.1% 75.9% 75.1% 75.4% Loan to Funding and Equity Ratio (LTFE) Gross Loans Deposits + Borrowings + Subdebt + Equity (includes capital securities) Sep 16 Dec 16 Mar 17 Jun 17 Sep 17 Note: BNM s minimum LCR requirement for 2017 is 80%. 34

36 RM million RM million RM million Asset Quality Allowance for losses on loans Slower YTD growth in Group GIL volume compared to 2016 Allowances for losses on loans Loan loss coverage 9.9% YTD 74.8% 72.0% 71.2% 70.1% 71.7%* 11, % QoQ 11, % QoQ 0.0% QoQ 12,158 12,155 2,217.0 Dec 16 Mar 17 Jun 17 Sep 17 1, % YTD % QoQ (3.1)% QoQ 9.1% QoQ 10,568 10,240 8,555 9,337 3Q 4Q 1Q 2Q 3Q FY2016 FY2016 FY2017 FY2017 FY2017 Note: *Loan loss coverage including Regulatory Reserve is 93.5% 9M 9M FY2016 FY2017 Dec 15 Mar 16 Jun 16 Sep 16 35

37 Asset Quality for Group and Home Markets Group GIL Ratio Composition GIL Ratio Components Sep 2017 Jun 2017 Mar 2017 Dec 2016 Sep 2016 Non Performing Loans (NPL) 1.97% 1.79% 1.77% 1.64% 1.35% Restructured & Rescheduled (R&R) 0.32% 0.37% 0.33% 0.39% 0.52% Performing Loans Impaired Due to Judgmental/ Obligatory Triggers (IPL) 0.21% 0.37% 0.30% 0.25% 0.35% GIL Ratio 2.50% 2.53% 2.40% 2.28% 2.22% GIL Ratio by Home Markets 4.06% 4.36% 4.55% 4.42% 4.47% 2.14% 2.06% 2.13% 2.29% 2.31% 0.98% 1.30% 1.68% 2.12% 2.06% Sep 16 Dec 16 Mar 17 Jun 17 Sep 17 Malaysia Singapore Indonesia 36

38 Asset Quality by Line of Business Consumer Mortgage Auto Finance Credit Cards 1.27% 1.51% 1.76% 2.22% 2.38% 1.54% 1.32% 1.23% 1.40% 1.44% 2.41% 2.35% 2.48% 2.67% 2.37% 0.61% 0.57% 0.60% 0.60% 0.63% 0.55% 0.51% 0.53% 0.53% 0.53% 2.13% 2.26% 2.08% 1.95% 1.86% 0.44% 0.45% 0.58% 0.60% 0.56% Sep 16 Dec 16 Mar 17 Jun 17 Sep % 0.32% 0.34% 0.27% 0.23% Sep 16 Dec 16 Mar 17 Jun 17 Sep % 0.72% 0.77% 0.80% 0.78% Sep 16 Dec 16 Mar 17 Jun 17 Sep 17 Business 2.08% 1.74% Retail SME Business Banking Corporate Banking 14.20% 11.92% 12.49% 12.50% 12.24% 2.39% 2.44% 10.60% 10.51% 10.30% 11.32% 11.02% 2.09% 2.00% 2.06% 2.18% 2.18% 1.70% 2.05% 2.02% 1.87% 2.34% 2.42% 2.66% 2.67% 2.80% 2.47% 1.89% 2.62% 4.06% 4.07% 1.45% 1.57% Sep 16 Dec 16 Mar 17 Jun 17 Sep % 1.77% 1.96% 1.93% 2.04% Sep 16 Dec 16 Mar 17 Jun 17 Sep % 1.85% 1.93% 1.97% 1.92% Sep 16 Dec 16 Mar 17 Jun 17 Sep 17 Malaysia Singapore Indonesia Note: In Malaysia, industry GIL ratio for mortgage (purchase of residential property) is 1.1%, 0.9% for auto finance, and 1.2% for credit cards. In Singapore, industry GIL figure is only available for mortgage, which was 0.4% as at September In Indonesia, Business Banking includes Commercial, SME and Micro loans. Maybank Indonesia s GIL ratios are mapped in accordance to its local regulatory reporting requirements and does not include R&R. 37

39 Commodities Exposure: 30 September 2017 Direct & Indirect Oil & Gas: Borrowers with O&G related exposure Other Sectors Agriculture Loan exposure Oil & Gas Loan exposure Maybank Group 3.96% Malaysia 2.20% Singapore 1.37% Indonesia 0.19% Borrowers Status: 15% 42% 40% 3% Normal Special Mention Account Watchlist GIL 88% comes from supporting upstream Maybank Group 1.78% Malaysia 1.33% Singapore 0.06% Indonesia 0.39% Metals & Mining Others 0.19% Segmental Exposure: Maybank Group 1.31% Malaysia 1.11% 38 Group exposure of 3.96% includes funded and nonfunded Excluding non-funded, exposure is 3.11% 28% 6% 34% 32% Upstream Supporting Upstream Downstream Supporting Downstream Notes: Supporting upstream includes services activities incidental to crude oil and natural gas extraction including surveying. This includes providers of services/ activities related to O&G industry. Singapore 0.10% Indonesia 0.10% Notes: Group exposure is for three home markets Malaysia, Singapore and Indonesia, based on Group gross loans as at end September Agriculture includes rubber, oil palm and cocoa sectors Metals and mining includes coal, lignite, peat, metal ores, tin, iron, steel and nonferrous metal sectors

40 Strong Capital Position: 30 September 2017 Before proposed dividend After proposed dividend, Regulatory Requirements assuming 85% reinvestment rate Jan 2019 Onwards Group 19.29% 18.24% 18.03% 15.66% 15.34% 15.14% 13.99% 13.71% 13.50% Dec 16 Sept 17 Sept 17 Minimum Common Equity Tier 1 Capital 4.5% 4.5% 4.5% Minimum Tier 1 Capital 6.0% 6.0% 6.0% Minimum Total Capital 8.0% 8.0% 8.0% Total Capital Ratio Tier 1 Capital Ratio CET 1 Capital Ratio Capital Conservation Buffer (Phase in) 1.250% 1.875% 2.500% Bank 19.43% 18.35% 18.05% 18.23% 16.92% 16.62% Other Capital Buffers D-SIB Buffer To be determined 15.88% 14.59% 14.29% Countercyclical Capital buffer 0% - 2.5% Dec 16 Sept 17 Sept 17 Note: Based on 85% reinvestment rate under the DRP, the fully loaded CET1 Ratio would be at 13.31% (Group) and 12.62% (Bank) respectively. 39 Total Capital Ratio Tier 1 Capital Ratio CET 1 Capital Ratio

41 Key Operating Ratios (%) 9M FY2017 9M FY2016 YoY 3Q FY2017 2Q FY2017 QoQ 3Q FY2016 YoY Return on Equity % % % Net Interest Margin bps (4) bps bps Fee to Income Ratio (3.2)% % 32.0 (3.0)% Loans-to-Deposit Ratio % % % Cost to Income Ratio % % 49.3 (0.2)% Asset Quality Gross Impaired Loans Ratio bps (3) bps bps Net Impaired Loans Ratio bps (10) bps bps Loans Loss Coverage (3.1)% % 74.8 (3.1)% Net Charge off rate (bps) (48) (64) 16 bps (32) (68) 36 bps (32) 0 bps Capital Adequacy (Group) 2 CET1 Capital Ratio (23) bps (6) bps (23) bps Total Capital Ratio (104) bps (95) bps (104) bps Note: ¹ Total cost excludes amortisation of intangibles for Maybank Indonesia and Kim Eng. 2 The capital ratios are adjusted based on the assumption of 85% reinvestment rate under the DRP for the period. 40

42 FY2017 Key Performance Indicators Review 9M FY2017 Achievement Key Performance Indicators Headline KPI QoQ Growth (%) 1Q 2Q 3Q Ann. Growth (%) YoY Growth (%) Return on Equity Other Guidance Group Loans (reported) 0.1 (1.2) Group Loans (normalised)* (0.3) (0.4) Malaysia (0.5) Singapore 0.5 (1.5) Indonesia (1.7) Group Deposits (reported) (1.7) Group Deposits (normalised)* (2.1) Note: * Normalised to exclude foreign currency translation effects for Singapore, Indonesia, Philippines, Greater China and Labuan (USD) 41

43 Maybank s Presence in All Ten ASEAN Countries BANK MARKET 5 Jan 18 (USD Bil) TOTAL 30 Sep 17 (USD Bil) MALAYSIA SINGAPORE INDONESIA THAILAND PHILIPPINES BRUNEI VIETNAM CAMBODIA LAOS MYANMAR 1 DBS BCA OCBC UOB * * 5 Bank Mandiri Maybank * 7 Public Bank SCB CIMB BDO Bangkok Bank * 12 Metrobank Universal Banking Retail & Commercial Banking Investment Banking Affiliate/Representative Office * Wholesale Banking license only 42 Source: Bloomberg (for market cap & total assets data)

44 Top 4 Financial Services Provider in ASEAN by Total Assets, Loans & Deposits Total Assets (USD bil): 30 Sep 2017 Loans and Deposits (USD bil): 30 Sep 2017 DBS OCBC UOB Maybank CIMB Public Bank Siam Commercial Bank Mandiri Bank Rakyat Indonesia Bank Central Asia No.4 DBS UOB OCBC Maybank CIMB Public Bank Siam Commercial Bank Rakyat Indonesia Bank Mandiri Bank Central Asia No.4 Loans Deposits PATAMI (USD mil): 12 months ended 30 Sep 2017 Market Capitalisation (USD bil): 5 Jan 2018 DBS OCBC UOB Bank Rakyat Indonesia Maybank Bank Central Asia Siam Commercial Bank Mandiri Public Bank CIMB 2,327 2,085 1,783 1,677 1,349 1,266 1, ,928 2,801 No.5 DBS Bank Central Asia OCBC UOB Bank Rakyat Indonesia Bank Mandiri Maybank Public Bank Siam Commercial CIMB No.7 43 Source: Bloomberg Note: - Except for Market Capitalisation, Maybank s figures are computed based on internal exchange rate assumptions. - The deposit balances for Maybank and CIMB are inclusive of Investment Accounts.

45 Table of Contents Appendix: 1. Financial Performance Community Financial Services Global Banking Maybank Singapore Maybank Indonesia Other segments Affiliates 65 44

46 Community Financial Services: Overview of Market Share for Malaysia Note: ¹ Rebased market share due to adjustment made to Industry data by BNM from Jan-15 to Jun-17. * Refers to housing, shophouse and other mortgage loans ** Credit cards market share refer to receivables for commercial *** Total bank deposits inclusive of investment asset ( IA ) 45 ^ ^^ ^^^ Without IA. With IA, the market share as at June 17 for Total Core Retail Deposits, Retail CASA, Retail Savings, Demand Deposits and Retail Fixed Deposits are 19.1%, 25.8%, 28.3%, 21.9% and 16.5% respectively (against MBB retail IA). Excluding non-financial transactions as per BNM guidelines Industry numbers only available half yearly

47 RM billion RM billion RM billion RM billion Community Financial Services: Overview of Malaysia Loans Portfolio Consumer loans grew 5.3% YoY to RM160.0 billion led by mortgage and auto finance growth % YoY +4.0 % YTD Ann. Business Banking + SME loans grew by 2.8% YoY to RM39.7 billion led by SME growth of 19.0% YoY % YoY +2.3% YTD Ann. Sep 16 Dec 16 Sep 17 Mass customer TFA grew 1.0% YoY to RM104.1 billion +1.0% YoY +0.4% YTD Ann Sep 16 Dec 16 Sep 17 Note: Business Banking and SME figures are before migration of accounts. HNW and Affluent customer TFA grew 6.8% YoY to RM193.9 billion % YoY +5.3% YTD Ann Sep 16 Dec 16 Sep 17 TFA Product per customer Note: Customer classification: HNW (IA>RM3m, TFA>RM4m); Affluent (IA between RM250k to RM3m, TFA between RM1m to <RM4m) TFA: Total Financial Assets (Deposits, Investments, Financing & Protection). Sep 16 Dec 16 Sep 17 TFA Product per customer 46

48 RM billion RM billion RM billion Community Financial Services: Overview of Malaysia Deposits Portfolio Total CFS deposits contracted by -2.1% YoY, due to reduction in costly fixed deposits (2.1)% YoY (4.9)% YTD Ann. Consumer deposits grew +2.0% YoY +2.0% YoY +0.5% YTD Ann Sep 16 Dec 16 Sep 17 Sep 16 Dec 16 Sep 17 Business Banking + SME deposits contracted by -9.2% YoY (9.2)% YoY (14.5)% YTD Ann. Our deposit strategy focused on growing CASA, which has improved our NIM. Consumer deposits show positive growth of +2.0% YoY mainly driven by strong growth in CASA at 5.4% YoY. Sep 16 Dec 16 Sep 17 Note: Business Banking and SME deposits figures are before migration of accounts. 47

49 Table of Contents Appendix: 1. Financial Performance Community Financial Services Global Banking Maybank Singapore Maybank Indonesia Other segments Affiliates 65 48

50 Global Banking: Overview of Malaysia Corporate Banking Portfolio Total GB loans increased 9.4% YoY to RM79.1 billion Trade Finance market share 26.2% RM billion Term Loan % YoY 25.5% 25.1% 24.7% 24.5% 38.0 Sep 16 Dec 16 Mar 17 Jun 17 Sep 17 Short Term Revolving Credit % YoY Note: Market share of total trade products (On Balance Sheet items, Contingent Liabilities and Others) Corporate Banking GIL ratio at 1.92% as at Sep % Trade Finance and Others % YoY 1.85% 1.93% 1.97% 1.92% Sep 17 Dec 16 Sep 16 Note: Term Loan includes foreign currency denominated accounts, while Trade Finance and Others is combined with Overdraft. Sep 16 Dec 16 Mar 17 Jun 17 Sep 17 49

51 RM billion Global Banking: Overview of Group Securities and Global Markets Portfolio Group Securities Portfolio¹ grew 16.1% YoY Group Securities Portfolio¹: 40.3% Foreign Securities as at 9M FY % Others (NIDs, BA, etc) 9.4% PDS Foreign 17.5% 28.7% PDS/Corp Bonds - Domestic 9M FY2016 RM billion Government Securities - Domestic 19.2% 25.2% Government Securities - Foreign Others (NIDs, BA, etc) PDS Foreign 19.0% 29.1% PDS/Corp Bonds - Domestic 9M FY % RM billion Government Securities - Domestic 24.7% 21.3% Government Securities - Foreign 29% of PDS (Maybank Conventional Malaysia) rated AA or above as at 9M FY2017 9M FY2016 9M FY AAA, 21.2% AAA, 14.3% 50 Sep 16 Dec 16 Mar 17 Jun 17 Sep 17 Govt. Securities PDS/Corp Bonds Others Note: ¹ Group Securities Portfolio is inclusive of Financial assets designated upon initial recognition( part of FVTPL) Others, 47.3% RM27.2 billion Commercial Papers, 9.1% AA, 18.8% A, 3.0% < A, 0.6% Others, 69.1% RM26.7 billion AA, 14.8% A, 0.3% < A, 0.2% Commercial Papers, 1.3% Note: Others category refers to Government Guaranteed bonds, Partially Government Guaranteed bonds and non rated bonds

52 RM mil Global Banking: Overview of Group Investment Banking Portfolio 9M FY2017 Total Income Breakdown by Country Total Income for Maybank Kim Eng Hong Kong Others Philippines 2% 5% 4% Indonesia 4% RM992.7 mil Malaysia 37% 1,065.3 (6.8)% Thailand 22% Singapore 26% 9M FY2016 9M FY2017 9M FY2017 Brokerage Market Share by Country 9M FY2017 Fee-based Income for Malaysia 1 Singapore & Vietnam s YTD ranking data are not available. Note: Maybank Kim Eng represents the combined business of Maybank IB and business segments under Maybank Kim Eng Holdings 51 Country Rank Market Share Trading Value (USD mil) Thailand 1 6.9% 31,842.9 Malaysia % 20,866.0 Philippines 7 4.4% 2,598.7 Indonesia >10 2.2% 4,255.7 Hong Kong Tier 2 0.6% 23,608.2 Singapore N/A 1 3.9% 12,754.0 Vietnam N/A 1 2.0% 1,524.1 Other Fee Income 16.7% Agency/ Guarantee Fees 3.5% Advisory Fees 11.0% Underwriting & Placement Fees 9.3% Arranger Fees 8.9% Brokerage Fees 50.7%

53 Table of Contents Appendix: 1. Financial Performance Community Financial Services Global Banking Maybank Singapore Maybank Indonesia Other segments Affiliates 65 52

54 Maybank Singapore: P&L Summary SGD million 9M FY2017 9M FY2016* YoY Net Fund Based income % Net Fee Based income % Net income % Overhead expenses (287.08) (269.19) 6.6% Operating profit % Profit before taxation % 53 Net fund-based income rose 32.1%, due to net interest margin improvement and loan growth of 4.6%. Fee-based income increased 15.7%, led by higher wealth management, credit related and treasury income. Overhead expenses rose 6.6% arising from higher revenue-related spend. Buoyed by a combination of broad-based revenue growth and disciplined cost management, operating profit expanded 42.6%. PBT rose by a slightly slower pace of 32.4% to reach SGD million as additional loan loss allowances were set aside, mainly for oil & gas related exposure. Note: * 9M FY2016 figures are restated numbers to align the Islamic banking income re-classification adjustments made effective 2017.

55 SGD billion SGD billion SGD billion Maybank Singapore: Overview of Loans and Deposits Portfolio Diversified Loan Portfolio +4.6% YoY Consumer deposits account for 50% of deposits (4.4)% YoY Sep 16 Dec 16 Sep 17 Consumer 40% Corporate 60% Other (Consumer) Car Loan Housing Loan Others (Corporate) Non-Bank financial Inst General Commerce Building & Construction Sep 16 Dec 16 Sep 17 Consumer 50% Corporate 50% Consumer deposits reduced to S$22.3 billion due to lower FDs, though this was partially mitigated by strong CASA growth Consumer - Time Deposits Consumer CASA Business Time Deposits Business CASA Business deposits higher on the back of a 14.8% increase in CASA Maybank Singapore loans rose 4.6% YoY % YoY change Robust CASA growth of 21.7% YoY; CASA ratio also improved to 31.9% in Sep 2017 from 25.1% a year ago 4.5% 6.4% 6.4% 8.1% -1.9% 5.8% 4.9% 4.6% 0.5% -5.0% Sep 16 Dec 16 Mar 17 Jun 17 Sep 17 Maybank Singapore Growth Industry Growth Sep 16 Dec 16 Sep 17 Time Deposits Demand Deposits Savings CASA Ratio: 31.9% 54

56 Table of Contents Appendix: 1. Financial Performance Community Financial Services Global Banking Maybank Singapore Maybank Indonesia Other segments Affiliates 65 55

57 Maybank Indonesia: P&L Summary IDR billion 9M FY2017 9M FY2016* YoY 3Q FY2017 2Q FY2017 QoQ Net Fund Based income 5,727 5, % 1,891 1,936 (2.3)% Net Fee Based income 2,142 1, % (23.0)% Net income 7,868 7, % 2,576 2,826 (8.8)% Overhead expenses (4,494) (4,145) 8.4% (1,429) (1,621) (11.8)% Personnel (1,871) (1,808) 3.5% (637) (622) 2.4% General and Administrative (2,623) (2,337) 12.2% (792) (999) (20.7)% Operating profit 3,375 3, % 1,147 1,205 (4.8)% Provisions Expenses (1,347) (1,587) (15.1)% (511) (478) 7.0% Non Operating (Expense)/Income (29) 8 >(100)% (18) (3) >100% Profit Before Tax and Non-Controlling Interest 1,999 1, % (14.6)% Tax and Non-Controlling Interest (550) (460) 19.7% (168) (216) (22.2)% Profit After Tax and Non-Controlling Interest 1,449 1, % (11.4)% EPS - Basic (IDR) % (11.5)% 56 Note: * 9M FY2016 figures are the restated to reflect Indonesia long form report for consistency

58 Maybank Indonesia: Overview of Maybank Finance Operations Revenue and Profit Before Tax IDR billion % % Financing stand alone IDR billion 5, % 6, M FY2016 Revenue Profit Before Tax 9M FY2017 Sep 16 Sep 17 Asset Quality Unit Financing (unit) (8.9)% (9.1)% 0.42% 0.39% 0.41% 0.39% 0.36% 33,652 30,641 33,978 30, % 0.32% 0.33% 0.32% 0.30% (22.7)% Sep 16 Dec 16 Mar 17 Jun 17 Sep 17 NPL Net NPL Gross New Used Total Sep 16 Sep 17 57

59 Maybank Indonesia: Overview of WOM Finance Operations Revenue and Profit Before Tax IDR billion +9.3% Financing stand alone IDR billion +6.7% 1,422 1,554 5,695 6, % 9M FY2016 Revenue Profit Before Tax 9M FY2017 Sep 16 Sep 17 Asset Quality Unit Financing ( 000 unit) +0.8% 3.84% 3.32% 2.96% 2.84% 2.60% (4.3)% (41.5)% % % 1.25% 1.17% 1.21% 1.08% Sep 16 Dec 16 Mar 17 Jun 17 Sep 17 NPL Net NPL Gross New Used Multipurpose Total Sep 16 Sep 17 58

60 Table of Contents Appendix: 1. Financial Performance Community Financial Services Global Banking Maybank Singapore Maybank Indonesia Other segments Affiliates 65 59

61 RM billion Islamic Banking: Performance Overview Group Islamic Banking Financial Performance RM million 9M FY2017 9M FY2016 YoY Total Income 3, , % Profit Before Tax 1, , % Financing & Advances 167, , % Customers Funding: 153, , % Deposits from Customers 127, , % Investment Account 26, , % Maybank Islamic: Total Gross Financing grew to RM157.2 billion % % % 34.5 AITAB Mortgage Term Financing Others (CFS) Term Financing Others (GB) % % 20.6 Sep Sep-17 36% 23.0 Note: Group Islamic Banking s performance has improved YoY, deriving from key markets in Malaysia, Indonesia and Singapore Maybank Islamic: Key Financial Ratios Key Financial Ratios 9M FY2017 9M FY2016 CFS: 8% GB: 24% Note: Cashline for retail has been reclassified from others to mortgage and term respectively Maybank Islamic Contribution to Maybank Malaysia Loans and Financing as at Sep 2017 Net Profit Margin (YTD) 1.93% 1.80% Total Capital Ratio (TCR) 16.16% 18.60% Maybank Islamic, 56.0% Year Contribution Sep % Cost to Income Ratio (CIR) 35.24% 37.11% Direct FDR % 94.2% Note: ¹ Direct Financing to Deposits Ratio (FDR) comprising gross financing against deposit and Unrestricted Investment Account (exc. RPSIA assets and liabilities) 60 Maybank Conventional Malaysia, 44.0% Dec % Mar % Jun % Sep %

62 Islamic Banking: Market Share Maybank Islamic Market Share (Malaysia) as of Sep 17 Market Share by Product (Malaysia) as of Sep % 34.1% 33.5% 33.6% 33.6% Key Products Sep 17 Sep 16 Automobile Financing 44.9% 43.7% 30.4% 30.4% 29.8% 29.6% 29.7% Home 27.9% 28.1% Term Financing 29.6% 30.3% Sep-16 Dec-16 Mar-17 Jun-17 Sep-17 Financing Deposits & Investment Accounts Source for industry numbers: BNM Monthly Statistical Bulletin Maybank Islamic ranks No.1 by Asset Market Share in Malaysia Malaysia Asset Market Share Jun 17 Rank Maybank Islamic 30% 1 CIMB Islamic 12% 2 Public Islamic 9% 3 Source for industry numbers: BNM Monthly Statistical Bulletin Sukuk League Table Ranking Sep 2017 Global Sukuk League Table Market Share Amount Issues Ranking (%) (USD million) #2 Maybank 10.15% 4, MYR Sukuk League Table Market Share Amount Issues Ranking (%) (USD million) #1 Maybank 29.69% 19, Source: BNM monthly statistical bulletin and latest respective Bank s Financial Statements Source: Bloomberg 61

63 Insurance and Takaful: Performance Overview Gross Premium Single Premium >100% Regular Premium 19.5% Credit Premium Group Premium 34.8% 4.7% 9M FY17 9M FY16 Total Life/Family 28.8% Fire Motor MAT Personal Accident 5.3% (2.7)% (22.9)% 8.0% Misc (14.4)% Total General (7.7)% Total Life/Family & General 10.0% 0 1,000 2,000 3,000 4,000 5,000 RM Million Profit Before Tax (RM million) 15.8% YoY Life / Family (New Business) Market Share AIA Ins. & Tak. Prudential Ins. & Tak. GE Ins. & Tak. Etiqa Ins. & Tak. General Insurance and Takaful Market Share Etiqa Ins. & Tak. Allianz Insurance HL-MSIG Ins. & Tak. Note: Market Share is for period Jul 16 Jun 17 (Source: LIAM / ISM Statistics) Total Assets (RM billion) 8.4% 14.5% 14.2% 21.8% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 8.1% 10.6% 12.0% 0.0% 5.0% 10.0% 15.0% 20.0% No. 4 in Life/Family (New Business) No. 1 in General Insurance and Takaful 1.7% YoY M FY16 9M FY17 Note : PBT includes estimated transfer of RM70.7 million from Family Fund in 9M FY2017 Sep 16 Dec 16 Sep 17 62

64 PESO Mil PESO Mil Maybank Philippines: Performance Overview Key Highlights Revenue and PBT Revenue increased by 9.7% YoY, led by higher net interest income (NII). Increase in NII contributed by higher interest income from term loans. PBT increased >100% YoY driven by higher revenue, coupled with lower provisioning. Gross loans rose by 13.4% YTD ann. driven by growth in term loans. Customer deposits rose by 7.2% YTD ann. supported by growth in term deposit and saving account. 3, % YoY +>100% YoY (87.9) 4, ,032.9 Revenue PBT Gross impaired loans ratio improved by 180 bps to 2.30% due to decreased in NPL. 9M FY2016 Gross Loans and Deposits 9M FY2017 Key Ratios 9M FY2017 9M FY2016 Return on assets 1.36% (0.13)% Return on equity 9.49% (3.99)% Cost-to-income ratio 72.92% 72.29% Loans to Deposit ratio 87.48% 83.71% Gross Impaired Loans Ratio 2.30% 4.10% No. of branches %* 72, %* 76, , ,136.8 Dec 16 Sep 17 Note: *Annualised growth Gross Loans Customers Deposits 63

65 Table of Contents Appendix: 1. Financial Performance Community Financial Services Global Banking Maybank Singapore Maybank Indonesia Other segments Affiliates 65 64

66 VND Bil VND Bil An Binh Bank: Performance Overview Key Highlights Revenue increased by 33.4% YoY, mainly due to higher net interest income and fee income. PBT increased by >100.0% YoY or VND235.4b YoY, mainly contributed by higher revenue. Gross loans expanded by 10.7% YTD ann. driven by growth in retail lending. Customer deposits increased by 13.3% YTD ann. mainly due to growth in certificate deposits. Gross NPL ratio increased by 66 bps, mainly contributed by higher NPL. Revenue and PBT % YoY 1, , >100% YoY M FY2016 9M FY2017 Gross Loans and Deposits Revenue PBT 65 Key Ratios 9M FY2017 9M FY2016 Return on assets 0.80% 0.40% Return on equity 9.70% 4.50% Cost-to-income ratio 51.94% 54.72% Loans to Deposit ratio 93.22% 86.21% Gross NPL Ratio 2.44% 1.78% % * %* 57, , , ,555.2 Dec 16 Sep 17 Note: *Annualised growth Gross Loans Customers Deposits

67 PKR Bil PKR Bil MCB Bank: Performance Overview Key Highlights Revenue decreased marginally by 0.3% YoY, due to lower net interest income. PBT decreased by 13.4% YoY, mainly attributed to higher administrative expenses. Gross loans increased by 44.4% YTD ann, supported by growth in domestic loans and Islamic financing as well as from the merger with NIB Bank Ltd. Customer deposits grew by 32.0% YTD ann. contributed by higher CASA and the merger with NIB. Gross NPL ratio increased due to higher NPL. Revenue and PBT (0.3)% YoY (13.4)% YoY M FY2016 9M FY2017 Gross Loans and Deposits Revenue PBT 66 Key Ratios 9M FY2017 9M FY2016 Return on assets 2.16% 2.35% Return on equity 19.93% 20.18% Cost-to-income ratio 49.06% 39.26% Loans to Deposit ratio 53.21% 48.73% Gross NPL Ratio 10.11% 6.00% +32.0%* %* Dec 16 Sep 17 Note: *Annualised growth Gross Loans Customers Deposits

68 Humanising Financial Services MALAYAN BANKING BERHAD 14th Floor, Menara Maybank 100, Jalan Tun Perak Kuala Lumpur, Malaysia Tel : (6) Investor Relations Contact Dato Amirul Feisal Wan Zahir Group Chief Financial Officer Contact: (6) feisal.zahir@maybank.com Jeeva Arulampalam Head, Group Investor Relations Contact: (6) jeeva.a@maybank.com Disclaimer. This presentation has been prepared by Malayan Banking Berhad (the Company ) for information purposes only and does not purport to contain all the information that may be required to evaluate the Company or its financial position. No representation or warranty, express or implied, is given by or on behalf of the Company as to the accuracy or completeness of the information or opinions contained in this presentation. The presentation does not constitute or form part of an offer, solicitation or invitation of any offer, to buy or subscribe for any securities, nor should it or any part of it form the basis of, or be relied in any connection with, any contract, investment decision or commitment whatsoever. The Company does not accept any liability whatsoever for any loss howsoever arising from any use of this presentation or their contents or otherwise arising in connection therewith. 67