Reed Benefits is a market leading scheme offering a range of insurance, wellbeing and lifestyle perks to our PAYE temporary employees.

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1 REED BENEFITS KEY INFORMATION DOCUMENT What is Reed Benefits? Reed Benefits is a market leading scheme offering a range of insurance, wellbeing and lifestyle perks to our PAYE temporary employees. Who is eligible? The scheme is for the benefit of temporary employees who: are working on a temporary assignment through a REED company in the UK; are enrolled in the scheme and are not excluded from being a member; are aged not less than 16 years but less than 75 years (excluding Life Assurance not less than 16 years but less than 65 years). What are the benefits? Critical Illness Cover This policy provides a lump sum benefit of 10,000 which covers a range of diagnosed illnesses including cancer, heart attack, stroke and many others as listed in the policy. This cover also applies to your dependent children at a lump sum benefit of 2,500 per child. Life Assurance Cover This policy insures you for a lump sum of 10,000 in the unfortunate event of your own death. Cover operates on a 24hr basis, anywhere in the world. Medical Cash Plan Cover This policy covers a variety of primary healthcare needs as set out in the information pack, including dental, optical, physiotherapy, hospital in-patient and many more. You can claim money back towards costs you have incurred up to a set amount during each 12 month period. Personal Accident Cover This policy covers death (including funeral expenses) and permanent disability following an accident. Temporary employees are insured against a variety of injuries with a maximum benefit of 15,000. The amount which can be received varies depending on the nature of the accident/injury suffered as listed in Section 1 of the policy. Cover operates on a 24 hour basis, anywhere in the world. Professional Indemnity Cover This policy provides cover for claims made against you for professional negligence. The maximum cover is 1,000, /7 Legal and Counselling Helpline This benefit is a support based helpline which seeks to provide you with assistance for a range of personal and domestic issues for example: addictions, legal advice and debt management. This helpline is accessible 24 hours a day, 7 days a week. Online Health Risk Assessment (HRA) This benefit provides you with an effective way to understand the state of your health and set yourself realistic goals for improvement. It offers personalised reports with health risks based on health conditions, family history and lifestyle along with recommendations made from evidence-based research. Please note that the above information is presented in a summarised form and may not describe all benefits available, nor may it show all the limits, excesses, conditions and exclusions.

2 Where can I find further information about the scheme? Full information about the scheme, along with the insurance policy extracts and the respective claim forms are available on the Reed Benefits website; What do I need to do to be included in the scheme? You do not need to do anything as you are automatically enrolled on the first day of your first assignment and will continue to be a subscriber until you decide otherwise. How much does it cost? Reed Benefits currently costs 2.73 per week inclusive of the applicable tax/s, and is paid in the form of weekly fees. The cost may be subject to change, which shall be notified to you via or by other means. When and how are the subscriptions paid? As set out in the conditions of employment which you have agreed to, the subscription fee will be deducted from your gross weekly pay. If while on assignment you have not worked during a certain week then there will be no subscription fee paid, hence you will not be eligible for that week. Can REED deduct the subscriptions from me? Yes, as set out in the contract of employment which you have agreed to. What is the period of cover? Cover continues uninterrupted throughout the duration of the temporary assignment on a 24 hour, 7 days a week basis, except where you do not work during a week. Cover ceases at on the last day of the assignment. However, if there is no gap between assignments, cover is deemed to be continuous. If there is a gap in assignments, cover will be renewed automatically from the first day of any subsequent assignments. What happens when I am on holiday leave or sick leave? The Reed Benefits subscription fee will not be paid if you are on unpaid holiday or sick leave for a whole week, therefore you will not be eligible for that week. If you are on paid holiday, the subscription fee will be paid and you will be eligible for that week. How do I make a claim? Please complete the digitised claim form from the Reed Benefits website. The claim form can also be downloaded and sent to Reed Benefits (with a copy of the required documentation) via or post. Is there a claim notification period? Critical Illness You are required to submit your claim form within 180 days from the date on which you are made aware of your condition. Life Assurance Notification should take place as soon as reasonably possible. Medical Cash Plan You are required to submit your claim form and all relevant receipts within 90 days from the date on which you received the treatment/services. Personal Accident You are required to submit your claim form and all relevant particulars within 90 days from the date of occurrence. Professional Indemnity Notification should be made upon becoming aware of either a shortcoming in your work for a client which is likely to lead to a claim against you, or of any claim or threatened claim against you.

3 How do I opt-out of the scheme? Please follow the instructions below in order to opt out: Log into OnTime via Once logged in, please read any announcements and click Next / Accept if you are happy to proceed You should then be on the Home page Scroll down this page to the heading other options Select change your preferences Enter your current password Scroll down to the Reed Benefits section If you wish to opt out, please click on the link that appears after this sentence: You are currently enrolled in Reed Benefits and have the ability to opt out of the scheme by clicking here Select the level/levels you wish to opt out of by clicking in the relevant boxes Click Save Confirmation that you have correctly opted out, will be indicated when you select change your preferences option and it should read: You opted out of Reed Benefits on XX XXXXX 20XX at XX:XX. Do I get a refund when I opt out? You can opt out of Reed Benefits at any time, however, to receive a refund of the subscriptions already paid, you are required to opt out within 21 days from the first day of your first assignment. Can I opt back in? Yes, you can opt back in at any time by sending us an . Who should I contact if I still have questions related to Reed Benefits? You can contact Reed Insurance Brokerage Limited using the below contact details if you have any questions: Address: Reed Insurance Brokerage Limited, The Reed Centre, Blue Harbour, Ta Xbiex Marina, Ta Xbiex, XBX 1027, Malta, or; Telephone: Reed Insurance Brokerage Limited, C/O California, 120, Coombe Lane, Raynes Park, London SW20 0BA, U.K. reed.benefits@reedglobal.com Who services Reed Benefits? Reed Benefits is serviced through Reed Insurance Brokerage Limited (Reg. No. C 40354) which is the REED Group s insurance broker and also forms part of the REED Group of companies. Reed Insurance Brokerage Limited has its registered address at The Reed Centre, Blue Harbour, Ta Xbiex Marina, Ta Xbiex XBX 1027, Malta and is enrolled to carry on business of insurance broking in all European Union member states and is regulated by the Malta Financial Services Authority ( MFSA ) in terms of the Insurance Intermediaries Act, The MFSA s Brokers List can be accessed by visiting the MFSA s website and clicking on the Licence Holders section. Reed Insurance Brokerage Limited provides Reed with advice on the basis of a fair analysis and is not under a contractual obligation to conduct insurance mediation activities exclusively with one or more authorised insurance undertakings.

4 Who are the Reed Benefits providers? The insurance products forming the Reed Benefits scheme are sourced from leading providers at highly competitive rates and offer the very best services. Critical Illness, Medical Cash Plan and Professional Indemnity - Reed Insurance Limited (Reg. No. C 38345), which also forms part of the Reed Group of Companies has its registered address at The Reed Centre, Blue Harbour, Ta Xbiex Marina, Ta Xbiex XBX 1027, Malta. Reed Insurance Ltd is authorised and regulated by the Malta Financial Services Authority. Life Assurance, 24/7 Legal and Counselling Helpline and Health Risk Assessment - Legal and General Assurance Society Limited (FCA Firm Reference No ) has its principal address at One Coleman Street, London. Legal and General Assurances Society Ltd is authorised by the Prudential Regulation Authority and is regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Personal Accident - Canopius Underwriting Limited (Reg, No ) acts on behalf of Syndicate 4444 at Lloyds and has its registered address at Gallery 9, One Lime Street, London EC3M 7HA. Canopius Underwriting Limited is an Appointed Representative of Canopius Managing Agents Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. How do I make a complaint regarding Reed Benefits? Should you have a complaint you should contact Reed Insurance Brokerage Limited via or post. Once your complaint has been received by Reed Insurance Brokerage Limited you will receive an acknowledgement within two (2) working days. Reed Insurance Brokerage Limited will do its utmost to resolve your complaint within five (5) working days. However, if this is not possible in the circumstances, a reply to the complaint will be made within one (1) month from receipt. When an answer cannot be provided within one (1) month, Reed Insurance Brokerage Limited will inform you about the causes of the delay and indicate when the investigation is likely to be completed. What happens if I am still unsatisfied with the outcome of my complaint? If after receiving a final reply from Reed Insurance Brokerage Limited you are still unsatisfied with the way your complaint was handled, please be informed that you have the right to lodge your complaint with the Office of the Arbiter for Financial Service. This can be done by sending an to complaint.info@financialarbiter.org.mt or or by sending a letter to the Office of the Arbiter for Financial Services, 1st Floor, St Calcedonius Square, Floriana FRN 1530, Malta. In any case, all complaints lodged with the Office of the Arbiter for Financial Services will eventually be requested to be formally submitted. In this regard, a complaints form has been prepared to help consumers provide relevant information when lodging their case. Privacy Policy Reed Insurance Brokerage Limited ( Reed ) is a part of the REED Group of companies. It is the REED Group insurance broker and it also provides access to the Reed Benefits Scheme ( the Scheme ). The Scheme is a tailor made package of insurance products which offers a range of insurance and lifestyle benefits to REED Group temporary employees. This privacy policy explains how we use the personal data we receive from temporary employees to provide them with the benefits offered by the Scheme. We only use your personal data to provide you with the benefits of the Scheme, which you are enrolled in as part of your contract of employment with the REED Group but which you can opt out of at any time.

5 What Information do we collect about you? Where we have collected personal information directly from you, normally in response to a claim, it will be obvious what this is as you will have given it to us. We may also collect personal information about you from others. This includes information from other REED Group companies which is needed to enrol you in the Scheme and collect your subscriptions to it. That data sharing is reflected in the Candidate Personal Data Statement which you were given when you registered with REED. Some of the information we collect may be sensitive information, such as information about your health. This information will be provided directly by you in connection with a claim and will only be used as part of your insurance contract with us or where it is necessary for a legal obligation or as part of the establishment, exercise or defence of a legal claim. What do we do with your personal data? All of the personal information we gather is held on secure servers in the EEA We will only use your personal information to provide you with access to the Scheme and any others that you may ask us to provide. We and other companies within the REED Group will use your personal information to provide you with our insurance services, comply with our legal obligations, prevent fraud, recover debts, inform you about related products and services, if you or another person s life is in danger and to administer and improve our services, including responding to complaints. Please note that if you bring a claim which involves your health or medical matters we may share your information with medical experts who assist us with such matters. Data Sharing and Transfers Save where it is necessary to do so in order to deliver the Scheme as described above, we do not share your personal data with third parties and we will never sell your personal data to anyone. In certain circumstances we may be obliged to share your personal information with regulators, obmudsman, fraud prevention and law enforcement agencies. Your data is held securely in the UK and will not be transferred outside the European Economic Area. It will also only be kept for as long as is necessary. This will normally be for 6 years from the end of your participation in the Scheme as it is likely that that we will need the information for regulatory reasons or to defend a claim. Access to your information and correction You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal data please us at: data.queries@reedglobal.com We want to make sure that your information is accurate and up to date and are very happy to remove or amend any information that you think is inaccurate. You also have the right to request that we either delete or restrict our processing of your personal data. We will advise on the process on any such requests. You also have the right to lodge any complaint about the way in which we handle your data with the Office of the Information Commissioner. Changes to our Privacy Policy We keep our privacy policy under regular review and we place any updates on this webpage. This policy was last updated on 18 April 2018.

6 How to contact us Please contact us if you have any questions about our privacy policy or information we hold about you by at: or writing to us at Data Protection Officer, Reed Insurance Brokerage Limited, Academy Court, 94 Chancery Lane, London, WC2A 1DT. reedglobal.com