Provide Insurance Broker/Agent/Consulting Services for Property and Casualty Program Exhibits

Transcription

1 Provide Insurance Broker/Agent/Consulting Services for Exhibit No. 1: Scope of Work The AGENCY shall be state licensed, experienced, capable, and associated with a customer service focused firm. The AGENCYshall assist with the procurement and other administrative aspects of the property and casualty program. AGENCY S proposal shall remain in effect for 60 days or until policies are bound, if shorter. Proposal may not be withdrawn or cancelled except at the request or consent of the OWNER. The OWNER currently has the following property and casualty lines of coverage: Property 04/01/17 04/01/18 General Liability 04/01/17 04/01/18 Excess Liability (Layers 1-3) 04/01/17 04/01/18 Auto, Physical Damage and Garage Keepers Legal Liability 04/01/17 04/01/18 Liquor Liability 04/01/17 04/01/18 Terrorism 04/01/17 04/01/18 Disaster Management 04/01/17 04/01/18 Flood 12/11/17 12/11/18* Worker s Compensation 01/09/18 01/09/19* Business Owners The UPS Store 02/04/17 02/04/18** Business Travel Accident 04/01/16 04/01/19* Pollution Legal Liability 07/30/16 07/30/19* Designated Benefit Plan Fiduciary 01/01/18 01/01/21* *Renewed at December 6, 2017 Board Meeting **Awaiting final policy renewal date A basic insurance schedule and a 10 year loss run report are included in Exhibit No. 5. The loss run report only includes carrier losses. At a minimum the selected AGENCY will provide the following services: Be knowledgeable of all State and Federal laws regarding property and casualty insurance. Inform OWNER of legislation and legal decisions, market conditions, insurer solvency, insurance costs and trends affecting property and casualty program. Advise on and discuss methods to comply with these changes. Be fully and intimately knowledgeable with and able to interpret the OWNER'S various property and casualty policies. Review all policies for correctness and compliance with State and Federal regulations. Page 1

2 Provide Insurance Broker/Agent/Consulting Services for Provide strategic consulting to OWNER regarding best practices for the property and casualty program, including evaluation of new and nontraditional options as well as risk retention and transfer. Work with company representatives to evaluate and analyze risk financing and risk control techniques that may lead to cost reduction strategies. Assist with budget forecasting. Verify the accuracy of invoices, audits and other premium adjustments. Assist in the resolution of any insurance claims including FEMA (if applicable). Assist and advise OWNER with vendor and event client certificate of insurance inquiries, documentation and obtaining correct and timely forms. Assist and advise OWNER in the review and content of contract documents as it relates to insurance and relevant programming. Survey and provide feedback from comparable organizations as to coverage, benchmarks and other measurable plan offerings. Provide monthly reports summarizing work performed and hours per activity. Provide a quarterly recap of program s performance which includes a detailed analysis, review, and evaluation of costs, claims, and trends. Prepare an Annual Stewardship Report, including complete accounting of fees and/or commissions earned on the account, observations on relevant changes in the insurance market, view on loss exposures, loss control activities and insurance policy summaries. Attend meetings as required that are related to insurance coverage matters. Be available during regular business hours to respond to inquiries and provide contact information for calls/ s that are required outside of the regular business hours. Assist the OWNER in: (1) gathering underwriting and loss data, (2) negotiating new policies, renewals of existing policies and program changes by marketing the OWNER'S program to qualified providers and competitively procuring quotes. Process shall begin no later than 130 days prior to renewal and recommendations to OWNER shall be submitted no later than 60 days prior to renewal date. Committee and board approval occurs no later than 45 days prior to renewal date. Maintain complete records of the solicitation process and provide copies to OWNER s if requested. Place insurance with appropriate carriers and when necessary intervene on behalf of OWNER. Deliver policies in electronic format within 120 days of effective date or within 30 Page 2

3 Provide Insurance Broker/Agent/Consulting Services for days of receipt of policies whichever is earlier. Bind coverage and provide binders of insurance within 24 hours of award. Ensure there is no lapse or duplication in coverage. Perform related tasks as assigned and negotiated by the OWNER. Page 3

4 Provide Insurance Broker/Agent/Consulting Services for Exhibit No. 2: Markets and Assignments: Qualifications, Content and Submission of Responses 1. AGENCY shall provide to OWNER the top three preferred markets in order of priority for each line of coverage (see Exhibit 1) that AGENCY would like to obtain quotes. See Attachment A for form to submit. 2. Market request shall demonstrate the AGENCYS relationship with the insurer; therefore, for each market requested include premium volume with insurer, AM Best Rating, Admitted/Non Admitted Status and any other information relevant for consideration. If the carrier belongs to a group, indicate which group. If a wholesaler will be used to assess the market, include name of wholesaler. OWNER will review and assign specific markets to AGENCY. 3. AGENCY agrees to adhere to list of assigned markets and approach only the markets assigned. In the event another market becomes available, it is necessary that AGENCY seek written permission from NOEHA before approaching such market. Proposal Responses shall include: 1. Letter of Transmittal. Include a cover letter signed by a duly authorized representative of respondent. The cover letter must include the name, address, telephone number and e- mail address of the respondent submitting the RFP. 2. Table of Contents. Include a clear identification of the submitted material by section and by page number. 3. Executive Summary. Introduce the response and summarize the key provisions of the response. Provide a statement describing why respondent is qualified to perform this work and the name of the individuals that will be assigned to the OWNER S account including resumes and licenses of key individuals. 4. Statement of Understanding. Include a detailed statement of understanding of the Insurance Broker/Agent/ Consultant Services Requested in Exhibit No. 1 Scope of Work that affirms the company can provide such services. If there are services listed in this RFP that the respondent will not be able to provide, please identify and explain. Also include in your statement of understanding that you have reviewed all attachments and submitted information provided to carriers. 5. Company Information: Provide the following (1) for the entire company and (2) for the office servicing the OWNER S account: (a) number of years in business, (b) total number of employees, (c) number of locations, (d) areas or lines of expertise and specialization, (e) total annual premium volume, (f) total public entity annual premium volume, and (g) total property premium volume. 6. Small and Emerging Businesses. It is the OWNER S intent to support Small and Emerging Businesses (SEBs). The OWNER s SEB program information is located at Page 4

5 Provide Insurance Broker/Agent/Consulting Services for For SEBs proposing, include the company name, address, contact name, Hudson certification and other pertinent information. 7. Schedule of Coverages Quoted and Premiums Charged. Include by each line: (a) Carrier name, address and contact party as well as AM Best Rating, financial size category and admitted or non-admitted status, (b) Details of pricing including premiums, fees, taxes and any commissions (consultant, broker and wholesaler) included in pricing, (c) Details of coverage limits, terms, deductibles and relevant policy information, (d) Claims handling operations, office location and contact information, ( e) AGENCY name servicing the product if more than one party is part of the RFP, (f) For layered property programs, OWNER desires one point of contact for claims handling and all layers must follow form. If quote includes a layered program, include plan to accomplish OWNER S request. See Attachment B for form to submit. 8. Marketing Strategy: Briefly describe organization s marketing strategy to ensure the OWNER is competitively placed in the market. Provide details to the OWNER s involvement in the process. 9. Insurance Carriers: List of carriers with whom you have or have had a relationship and the duration of each. 10. Resources available to OWNER: Briefly describe resources AGENCY offers that OWNER may use. Ex. training, loss control, risk assessments. 11. Comparable Clients: List current clients who have programs similar to OWNER. List shall include client (company) name, address and contact name along with lines of coverage offered and length of time serviced. See Attachment B for form to submit 12. References: List three references (not included in #11 above) and include name, contact address, and phone number. See Attachment B for form to submit 13. Other: If you would like, provide work samples that demonstrate your ability to meet and exceed expectations as outlined in Exhibit No. 1 Scope of Work and any other items your company wishes the OWNER to consider in evaluating the firms qualifications Page 5

6 Exhibit No. 3: Provide Insurance Broker/Agent/Consulting Services for Insurance Requirements Note: Evidence in the form of a Certificate of Insurance is due 5 days after the Notice of Award is issued. A. Comprehensive general liability or commercial general liability insurance with limits of at least 1,000,000 each occurrence/$2,000,000 aggregate with broad form comprehensive general liability endorsement including coverage for premises and operations, independent agencies, products/completed operations, personal injury (with employee and contractual exclusion deleted), broad form contractual coverage, and broad form property damage. B. Workers Compensation which shall cover AGENCY and its employees for injuries and/or diseased arising under all applicable Workers Compensation laws, including statutory limits in accordance with the Louisiana Workers Compensation Act and shall include Employers Liability limits in the amount of $1,000,000. C. Professional Liability in the amount of $5,000,000. Such coverage shall remain effective for the contract term s entire prescriptive period. The AGENCY shall furnish and maintain such insurance, as will protect AGENCY, NOPFMI, the AUTHORITY and the City of New Orleans from any claims, suits, demands, or actions in which in any way relate to the AGENCY S performance of the services described in this agreement. All insurance policies shall be provided by carriers (1) authorized to issue policies in Louisiana and (2) rated A-VII or higher by A.M. Best. Each insurance carrier for each coverage required by this Agreement shall waive its rights of subrogation against NOPFMI, the AUTHORITY, and the City of New Orleans. All coverage other than Worker s Compensation shall include NOPFMI, the AUTHORITY and the City of New Orleans as additional insured for both on-going and completed operations on each line of coverage. If the request for evidence of additional insured status for both on-going and completed operations coverage requires two separate additional insured status for both then both endorsements shall be confirmed on the evidence of insurance. Notice of cancellations shall be provided to the OWNER in accordance with the policy language. AGENCY shall furnish the OWNER with certificate(s) of insurance that provide evidence of coverage with the minimum limits or greater as indicated in Sample COI below and are maintained by the AGENCY during the term of this Agreement. Failure to maintain coverage as requested could result in termination of the contract. Sample Certificate of Insurance Page 6

7 Provide Insurance Broker/Agent/Consulting Services for Page 7

8 Provide Insurance Broker/Agent/Consulting Services for Exhibit No. 4: Contract Cost The OWNER requires a fixed rate (flat fee) contract for the property and casualty program. No commissions or fees shall be built into the premium or rate. Response shall include the annual contract amount proposed as well as details of the fee structure: (a) invoicing cycle (monthly, quarterly, etc.) and amount, (b) portion paid to each AGENCY (if more than one party participating in RFP response). The OWNER requires AGENCY to report commission rates and revenue for programs quoted as noted in Exhibit No. 2. At coverage binding, AGENCY shall provide OWNER with commission rate and commissions earned by each carrier. Page 8

9 Provide Insurance Broker/Agent/Consulting Services for Exhibit No. 5: Insurance Schedule and Loss Run Reports Page 9

10 Ernest N. Morial New Orleans Exhibition Hall Authority Schedule of Insurance Coverages Prepared 12/31/2017 Name Insured Ernest N. Morial New Orleans Exhibition Hall Authority New Orleans Public Facility Management Inc Ernest N. Morial Convention Center- New Orleans Address/Location 900 Convention Center Boulevard, New Orleans, LA Property Total Insured Value Time Element 95,900,000 Buildings 628,700,000 Personal Property 48,900,000 Limits Real and Personal Property $150,000,000-$200,000,000 Business Income included EDP included Named Wind Storm $50,000,000-$100,000,000 General Liability Estimated Annual Revenue (all sources) $ 95,900,000 Total estimated admissions ,000 Limits General Aggregate $ 5,000,000 Products/Completed Operations Aggregate $ 5,000,000 Excess Liability Limits Each Occurrence $ 80,000,000 General Aggregate $ 80,000,000 Automobile 8 vehicles (years placed in service 1999 to 2016) 1 trailer (2011) Garage Keepers Legal Liability Parking Lots: 1.8MM square feet 6105 car spaces 2368 truck spaces Page 10

11 New Orleans Public Facility Management, Inc., Ernest N. Morial New Orleans Exhibition Hall Authority Ernest N. Morial Convention Center- New Orleans Claims Summary as of 12/31/2017 Automobile Policy Expense Paid Loss Policy Effective Dates # of Claims Paid Loss and Reserve Reserve Total 04/01/ /01/ $ - 04/01/ /01/ , , $ 38, /01/ /01/ $ - 04/01/ /01/ $ - 04/01/ /01/ $ /01/ /01/ $ - 04/01/ /01/ $ - 04/01/ /01/ $ - 03/23/ /01/ $ - 03/23/ /23/ $ - $ 8, $ $ 30, $ 38, Page 11

12 New Orleans Public Facility Management, Inc., Ernest N. Morial New Orleans Exhibition Hall Authority Ernest N. Morial Convention Center- New Orleans Claims Summary as of 12/31/2017 Excess Liability Expense Paid Loss Policy Effective Dates # of Claims Paid Loss and Reserve Reserve Total 04/01/ /01/ $ - 04/01/ /01/ $ - 04/01/ /01/ $ - 04/01/ /01/ $ - 04/01/ /01/ $ - 04/01/ /01/ $ - 04/01/ /01/ $ - 04/01/ /01/ $ - $ - $ - $ - $ - Page 12

13 New Orleans Public Facility Management, Inc., New Orleans Exhibition Hall Authority, Ernest N. Morial Convention Center - New Orleans Claims Summary as of 12/31/2017 GENERAL LIABILITY POLICY: Expense Paid Loss Policy Effective Dates # of Claims Paid Loss and Reserve Reserve Total 04/01/ /01/ $ /01/ /01/ , , , $ 38, /01/ /01/ , , , $ 149, /01/ /01/ , , $ 100, /01/ /01/ , , $ 482, /01/ /01/ , , $ 69, /01/ /01/ , $ 41, /01/ /01/ , , $ 407, /23/ /01/ , , $ 25, /23/ /23/ , $ 3, , , , ,318, GL Summary Page 13

14 New Orleans Public Facility Management, Inc., Ernest N. Morial New Orleans Exhibition Hall Authority Ernest N. Morial Convention Center- New Orleans Claims Summary as of 12/31/2017 Property Expense Paid Loss Policy Effective Dates # of Claims Paid Loss and Reserve Reserve Total 04/01/ /01/ $ - 04/01/ /01/ $ - 04/01/ /01/ $ /01/ /01/ $ - 04/01/ /01/ $ - 04/01/ /01/ $ - 04/01/ /01/ $ - 04/01/ /01/ $ - 03/23/ /01/ $ - 03/23/ /23/ $ - $ - $ $ - $ Page 14