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1 Please send your logo to be imprinted on your books to: A accident investigation, 42, 62, 94 accident medical insurance, 25 Accident Prevention Program, 89 accommodations ADA, 130, 131, 134, 203, 233 account handling instructions, 155, 183, 190, 191, 216 Account Instruction Checklist, 155, 164, 245 action plans, 90, 158, 162, 184 activity check, 177, 179 actuarial analysis, 31 acupuncture, 103, 208, 236 ADA, 19, 20, 86, 97, 121, 122, 130, 131, 132, 133, 134, 135, 138, 169, 191, 243 ADAAA, 131 Additional Medical Examinations, 19 administrative support administrative support, 151 aggravation, 174, 224 Alaska, 89 Alcoholics Anonymous, 103 Alternate Dispute Resolution, 155, 243 alternate work, 125 alternative employment, 126 alternative markets, 29 AMA, 194 amputations, 17, 23, 214 anti-fraud posters, 84, 181 anxiety, 17, 101 AOE/COE, 18, 243 appropriateness of care, 216 arthritis, 24, 219 arthroscopy, 213 asbestosis, 17, 23 assault, 215 assessments, 89, 236 assisted living facilities, 233 attitude, 62, 83, 115, 116, 203 automation, 165 average weekly wage, 15, 110, 129, 156, 159, 166, 178, 243 axial compression test, 179 B back injuries, 39, 54, 168, 205, 218 baseline, 63, 97, 138, 169, 219, 238, 241 behaviors, 96, 101, 178 benchmarks, 81 benefits, 11, 13, 15, 16, 18, 19, 20, 24, 25, 26, 39, 41, 55, 57, 60, 64, 69, 71, 72, 73, 75, 83, 101, 103, 114, 115, 117, 126, 128, 129, 131, 133, 134, 135, 137, 138, 149, 152, 154, 156, 159, 160, 165, 166, 170, 173, 174, 178, 184, 187, 188, 191, 192, 193, 194, 209, 221, 235, 237, 238, 239, 244 best practices, 20, 51, 59, 61, 69, 81, 85, 151, 152, 156, 158, 160, 161, 163, 164, 165, 223 black lung, 17, 23 boards, 151 bonuses, 38, 57, 161 brain injuries, 17 brochures, 60, 63, 71, 153 brokers, 12, 14, 45, 253 bulletins, 95 burns, 17, 23, 214 C California, 26, 34, 37, 38, 41, 74, 89, 191, 194, 205, 206, 207, 208 carpal tunnel, 17, 39, 134 carriers, 19, 155, 238 carve outs, 26 CAT scans, 213, 223 catastrophic, 23, 149, 153, 170, 179, 214 Central Index Bureau, 155, 177, 243 charge-back system, 72 charitable, 14 charitable organizations, 14 chiropractors, 15, 208, 223 chronic pain, 99, 124, 215, 237, 238, 241 claim history, 34, 35 claims adjusters, 31, 139 claims administration, 81, 149, 209 Claims Communication Diary, 72, 114, 245 claims coordinator, 171 clinics, 80, 103, 161, 199, 201, 202, 205, 210, 211, 229 CMS, 159, 191, 192, 222 COBRA, 86, 121, 131, 243 collateral requirements, 30, 31 collateral source, 71, 128 Colorado, 109 commissions, 14, 57 communication, 59, 61, 62, 63, 65, 66, 70, 92, 95, 113, 114, 115, 116, 117, 163, 170, 181 compensability, 19, 23, 73, 159, 165 complicated medical situations, 164 Compromise and Release, 191 construction, 19, 47, 93, 126, 201 contributory negligence, 27 controlled substances, 240, 241 cost containment, 12, 26, 51, 54, 63, 135, 139, 150, 161, 209 counselors, 103 customer service, 151, 165 D data mining, 215 days out of work, 120 death benefits, 16 deductibles, 13, 37 defense attorneys, 152, 175 Defense Base Act, 27, 243 degree of permanent injury, 23 Department of Labor, 26, 132, 243 depositions of physicians, 218 depression, 101, 170, 215 detectives, 152, 177 diabetes, 99, 123, 124 diagnoses, 222, Amaxx LLC. All Rights Reserved under International Copyright Law 246
2 Diagnosis Related Groups, 222, 243 diagnostic, 59, 103, 161, 204, 212, 213, 224 Diagnostic and Treatment Codes, 210 direct costs, 65, 89 directed care, 73, 109 disabilities, 131, 133, 228 disability insurance, 25, 129 disability ratings, 186 disc herniations, 223 discharge orders, 204 discrimination, 25, 97, 128, 130, 131, 191 disproportionate, 123, 178, 213, 216 District of Columbia, 11 DME, 220, 243 doctor mills, 74 doctor shopping, 240, 241 doctors, 12, 15, 66, 73, 103, 114, 139, 151, 152, 155, 161, 164, 177, 179, 199, 200, 201, 202, 203, 206, 210, 211, 215, 219, 223, 235, 236, 237, 238, 239 documentation, 48, 62, 70, 82, 86, 131, 159, 162, 163, 173, 175, 179, 192, 223 domestic workers, 14, 27 DOT, 19, 243 durable medical equipment, 15, 220, 240 duration of injuries, 83 E EEOC, 134, 190 electronic filing, 109 emergency medical care, 75, 79 emergency rooms, 171 Employee, 12, 14, 15, 25, 38, 54, 62, 63, 67, 70, 71, 75, 76, 77, 78, 95, 97, 99, 101, 110, 114, 115, 119, 131, 140, 141, 142, 143, 144, 145, 158, 207, 227, 239, 245 Employee Brochure, 63, 70, 71, 114, 245 employers, 11, 12, 13, 14, 19, 20, 22, 24, 25, 26, 27, 28, 33, 34, 35, 39, 40, 41, 46, 54, 56, 57, 78, 89, 90, 97, 101, 107, 108, 111, 117, 126, 130, 131, 133, 135, 136, 138, 150, 151, 152, 160, 170, 173, 176, 185, 189, 194, 199, 201, 203, 205, 227, 235, 236, 237 Employers Liability Coverage, 24 enhanced medical-only claim, 23 entitlement, 97 epilepsy, 130 equipment, 14, 38, 56, 77, 90, 93, 94, 95, 96, 102, 125, 173, 220, 233 ergonomics, 42, 128, 223 ERISA, 25, 86, 131, 243 exacerbation, 18 excess insurance, 29, 30 excluded, 24, 38, 91 exclusive remedy, 13 exclusive representative, 135 exercise, 220, 223 expenses, 11, 15, 16, 20, 21, 28, 56, 132, 152, 157, 165, 166, 190, 191, 193 experience modification factor, 21, 33, 34, 56, 119, 243 experimental treatments, 187 facial grimacing, 178 F FECA, 26, 243 Federal Black Lung Program, 26 federal employees, 26 Federal Employees' Compensation Act, 26 federal laws, 1, 19, 173 fee-for-service, 230, 231 field case manager, 243 first aid, 48, 54, 76, 109, 143, 201 First Day Phone Call Guidelines, 71 First Report of Injury, 109, 111, 178 flip test, 179 FMLA, 20, 86, 121, 131, 132, 133, 134, 135, 244 Form 300, 90, 91 forms, 2, 59, 60, 62, 75, 121, 143, 151, 159, 166, 184, 189, 191, 199, 203, 221 formularies, 236 fractures, 17, 223 fraud, 19, 42, 67, 74, 84, 85, 145, 151, 175, 176, 179, 181, 182, 208, 236 frequency, 31, 35, 36, 37, 39, 44, 51, 58, 89, 201, 241 FROI, 109, 110, 111 functional assessment, 243 functional capacity evaluations, 150, 179 future claims, 30, 36, 174, 190 future employment, 173 general liability, 24, 25 generic medications, 238 genetic makeup, 238 Get-Well Card, 71, 145, 245 government pools, 29 group captives, 29 guaranteed cost, 11, 13, 28, 33, 150 Guidelines, 66, 72, 73, 115, 116, 124, 127, 139, 245 G H harassment, 191 Hawaii, 89 hazard correction, 93 hazardous materials, 93 head injuries, 214 health fairs, 103 health insurance, 99, 103, 173, 178 hearing aids, 220 hearing loss, 17, 23, 97, 138 high-dollar claims, 191 HIPAA, 20, 84, 142, 144, 244 hiring, 25, 55, 97, 99, 115, 130 home health, 220 hospices, 233 hospitalizations, 213 hospitals, 15, 39, 171, 177, 205, 210, 233 human resources, 60, 91, 128, 152, 182 hypnosis, 103 ICD, 210, 240 illnesses, 13, 17, 24, 26, 82, 83, 89, 90, 91, 94, 107, 205 I Amaxx LLC. All Rights Reserved under International Copyright Law 247
3 IME, 168, 169, 175, 180, 185, 186, 187, 188, 201, 218, 219, 236, 243 impairment ratings, 186 implementation, 1, 59, 60, 72, 83, 103, 136, 194 IMR, 207, 208, 243 indemnity, 15, 16, 18, 20, 24, 38, 39, 41, 100, 109, 110, 119, 120, 126, 134, 152, 156, 160, 165, 166, 174, 181, 188, 191, 194, 221 independent contractors, 14 Independent Contractors, 14 independent medical evaluation, 82, 168, 236 independent medical evaluations, 26, 221 indirect costs, 65, 89 injury coordinators, 61, 65 Injury Procedure Worksheet, 69, 245 injury-triage, 201 inpatient rehabilitation, 233 inpatient surgery, 216 inspections, 93, 102 Insurance, 12, 16, 22, 23, 24, 28, 29, 30, 34, 39, 41, 44, 85, 110, 129, 142, 149, 159, 181, 243, 244 Insurance Services Office, 16, 159, 243 interactive process, 121, 130, 133, 134, 162 investigations, 69, 84, 85, 94, 176, 177, 180, 181 ISO, 159, 243 job analysis, 214 job classifications, 34, 51, 136 job safety analysis, 130, 243 Jones Act, 27 Kentucky, 89 Kickoff Letter, 153, 245 kick-off meeting, 64 knee injuries, 213 J K L labor unions, 71 lacerations, 17, 39, 213 large deductible programs, 29 Law of Large Numbers, 30 laws, 1, 12, 20, 22, 57, 86, 121, 131, 132, 135, 151, 173, 188 lawsuits, 24, 25, 83 layoffs, 130, 173, 178 leakage, 165, 166, 220 legacy claims, 163 legal departments, 182 legal services, 154 length of stay, 216 letter of credit, 30 Letter to Adjuster Requesting RTW Status, 73, 245 Letter to Broker Requesting File Review, 163, 245 liability, 1, 24, 25, 30, 129, 177, 178, 193 lifting, 18, 19, 125, 145, 189 light duty, 23, 39, 57, 127, 133, 134, 171, 243 litigation, 86, 152, 159, 160, 166, 173, 177, 190, 192, 211, 224 loss adjustment expense, 243 loss experience, 13, 34, 35, 39, 40, 42, 43 loss history, 28, 40, 44, 45, 89 loss of production, 56 loss of wages, 23 lost time, 82, 120, 129, 243 lost wages, 18, 97, 122, 124 lost workdays, 80, 89, 100, 101, 166, 243 lunch breaks, 65 M mail order pharmacies, 177 malingering, 74, 145, 169, 175 malpractice, 30, 200 management, 2, 12, 20, 22, 29, 36, 42, 51, 55, 58, 59, 60, 61, 62, 65, 66, 69, 70, 71, 72, 74, 75, 78, 80, 81, 83, 84, 85, 86, 89, 90, 91, 92, 94, 96, 101, 102, 103, 107, 109, 113, 120, 124, 126, 131, 136, 137, 139, 144, 149, 151, 155, 156, 161, 166, 178, 182, 186, 192, 199, 200, 207, 210, 213, 214, 215, 216, 220, 227, 228, 230, 235, 236, 237, 238, 239, 242, 243 mandatory insurance, 25 marijuana, 241 Maryland, 89 Massachusetts, 14, 26, 41 massage, 103, 227 maximum medical improvement, 122, 174, 183, 186, 201, 204, 229, 243 mechanism of injury, 169, 217, 218 mediation, 187 medical bills, 74, 149, 160, 166, 221 medical care, 16, 22, 23, 27, 28, 54, 57, 58, 63, 65, 74, 75, 78, 79, 109, 123, 139, 143, 163, 170, 171, 174, 185, 194, 195, 199, 200, 201, 202, 206, 207, 211, 212, 213, 224, 225, 227, 230, 231, 232, 235 medical claims, 23 medical departments, 126, 218 medical directors, 218 medical equipment, 221 medical examinations, 19 medical fee schedules, 221, 222 medical groups, 205 medical necessity, 208, 216 medical-only claims, 23, 152, 153 Medicare, 158, 159, 191, 192, 193, 194, 222 medications, 54, 78, 101, 116, 158, 203, 205, 235, 236, 237, 238, 239, 240, 241 meetings, 60, 66, 72, 75, 78, 86, 92, 94, 95, 113, 116, 121, 126, 127, 142, 145, 178, 214, 217 mesothelioma, 17 middle managers, 72, 80, 83 migraines, 99, 101, 124 mining operations, 201 Minnesota, 26, 41, 89 Missouri, 109, 110 MMI, 185, 194, 204, 224, 243 mod, 33, 34, 35, 36, 37, 38, 39, 40, 42, 43, 44, 49, 50, 51, 119 monopolistic states, 40 Montana, 38, 89 morale, 55, 64, 89 MPNs, 205, 206, 207 MRIs, 213, 223 multiple claims, 181 multiple injuries, 214 multiple prescriptions, Amaxx LLC. All Rights Reserved under International Copyright Law 248
4 N narcotics, 236, 237, 238, 240, 241 national companies, 211 National Labor Relations Act, 135 NCCI, 34, 37, 39, 40, 41, 45, 46, 47, 243 NCMs, 213 near misses, 91, 94 negligence, 1, 11, 25, 27 negotiations, 183, 190, 191, 192, 193 networks, 85, 201, 205, 210 neurofeedback therapy, 215 neurologists, 201 neurosurgeons, 201 Nevada, 38, 89 New York, 34, 41 newsletters, 60, 92, 95 no fault, 11, 17 non-profit, 14, 29, 126 non-surgical procedures, 216 North Carolina, 41, 89 North Dakota, 25, 40 notices, 39, 175, 207, 211 nurse case managers, 210, 213, 215 nurses, 103, 109, 152, 210, 212, 215 nutrition, 223 obesity, 99, 123, 124, 223 occupational therapy, 150, 220, 227, 228, 232, 233, 243 official medical fee schedule, 206, 243 offsets, 155, 166, 188, 189 off-site surveillance, 176 Ohio, 25, 37, 40, 189 Oklahoma, 25, 26 on-site monitoring, 177 opioids, 26, 237, 238, 239, 241 Oregon, 38, 89 OSHA, 19, 56, 58, 89, 90, 93, 101, 201, 243 other than medical-only, 23 outpatient rehabilitation, 231 outpatient surgery, 216, 223 outside the continental United States, 27 over payment, 165 overtime, 38, 55, 57, 121, 122, 126 pain, 11, 18, 25, 103, 134, 164, 175, 178, 179, 204, 215, 216, 217, 219, 224, 227, 230, 235, 236, 237, 238 partial use, 183 participation agreement, 30 Patient Medical History Card, 78, 79 pay without prejudice, 182 pay-as-you-go, 13 peer-to-peer, 210, 216 penetration rate, 239 Pennsylvania, 34, 41, 169 permanency, 22, 23, 120, 138, 185, 186, 188 permanent disability, 132, 189, 194 permanent partial disability, 15, 39, 110, 129, 183, 188, 243 O P permanent total disability, 39, 183, 232, 244 pharmacists, 235, 240, 241 pharmacy, 192, 215, 216, 235, 236, 237, 238, 239, 240, 241, 242 physiatrists, 201 physical examinations, 138 physical injuries, 17 physical rehabilitation, 227, 229, 231 physical therapists, 230 physicians, 185, 186, 199, 205, 206, 207, 208, 216, 218, 221, 223, 235, 240, 241 plans of action, 156 policies and procedures, 55, 59, 60, 114, 131 Post-Injury, 63, 66, 67, 70, 75, 76, 139, 140, 245 post-injury response, 59, 60, 61, 67, 69, 70, 71, 74, 75, 78, 108, 109, 139, 140, 142, 143, 185 PPE, 93 PPOs, 201 premiums, 11, 13, 34, 36, 44, 45, 50, 51, 56, 89, 101, 165 prevention, 35, 42, 62, 74, 89, 101, 151, 240 prior authorization, 235, 236 prior medical records, 19, 20, 219 private investigation firms, 176 profit sharing, 137 profits, 55, 56 psychosocial, 170, 214 pure captive, 29 Q qualified individual with a disability, 130, 132 quality control, 161, 210 R radiology, 223 recognition, 96 recovery, 21, 55, 99, 120, 123, 124, 125, 126, 127, 132, 137, 140, 141, 168, 170, 205, 214, 219, 220, 223, 224, 227, 229, 232, 233, 237, 238 red flags, 67, 74, 84, 158, 178, 217 regulations, 11, 17, 67, 82, 85, 86, 89, 90, 93, 132, 187, 193, 202, 208, 210, 240 reinsurance, 166 reopened files, 161 repetitive injuries, 17 Report of Incident, 70, 75, 76, 77, 143, 245 reporting claims, 111 reports, 14, 65, 67, 84, 92, 101, 110, 134, 140, 141, 152, 155, 159, 164, 171, 175, 178, 181, 183, 186, 199, 203, 204, 206, 210, 221, 224, 239, 240, 241, 242 reserve calculation worksheet, 157 reserves, 20, 21, 22, 50, 157, 158, 159, 163 restrictions, 23, 26, 54, 57, 78, 114, 121, 122, 123, 127, 134, 141, 144, 159, 163, 166, 167, 177, 184, 189, 199, 203, 218, 231, 234 retraining, 152, 170, 195, 215, 228 retrospective, 30, 33, 40, 42, 43, 166, 235, 236 return to work, 15, 16, 23, 26, 39, 53, 54, 55, 58, 60, 62, 71, 99, 119, 120, 123, 128, 133, 134, 139, 141, 143, 144, 160, 166, 167, 170, 171, 176, 189, 199, 200, 203, 205, 211, 214, 215, 219, 227, 232, 234, 237, 243, 244 Return-to-Work Ratio, Amaxx LLC. All Rights Reserved under International Copyright Law 249
5 reviews and audits, 162 risk management, 91 S safety, 12, 19, 35, 36, 38, 39, 40, 42, 48, 51, 58, 62, 89, 90, 91, 92, 93, 94, 95, 96, 97, 99, 101, 114, 128, 130, 137, 151, 152, 201, 215, 224, 243 safety and loss control, 12 safety committee, 42, 91, 92, 94, 137 safety coordinator, 95 safety director, 90 Sales Required to Pay for Accidents, 83 Sales to Pay for Accidents Calculator, 56 screening, 19, 102, 144, 236, 238 second injury fund, 189, 244 self-insured retention limit, 29 service providers, 154 settlements, 85, 122, 129, 155, 193, 241 severity rate, 51 sick time, 129, 134, 137, 173, 174 SIU, 84, 85, 182, 244 skilled nursing facilities, 233 smoking cessation, 100, 103, 223 social media, 177 Social Security Disability, 188, 192, 244 soft channeling, 202 special handling instructions, 155, 244 special investigation unit, 84 specialists, 42, 201, 212, 223, 230, 232 spinal cord injuries, 23, 214 spinal stenosis, 219, 223 sponsored captive, 29 Stacked Steps, 63, 67, 140, 245 statistics, 39, 80 Statutory Coverage, 24 STD/LTD, 20, 244 stress, 17, 78, 125 subcontractors, 51 subrogation, 21, 23, 129, 159, 166, 188 sub-rosa, 179 Supervisor Guide, 62 supervisors, 61, 62, 63, 64, 65, 66, 69, 74, 80, 89, 93, 94, 95, 97, 127, 152, 166, 173, 182 Supervisors, 60, 61, 62, 63, 71, 75, 94, 128, 143, 245 surety bond, 30 surgeries, 213, 216 surveillance, 67, 85, 177, 179, 180, 201 surveys, 103 symptom-free intervals, 219 taking charge, 53 targeted claim reviews, 215 taxes, 14, 39, 129 technology, 165, 239, 240 tendinitis, 17 terrorism, 215 Texas, 25, 38, 41 Thank You Letter to Adjuster, 156, 245 theft, 97, 177 therapies, 223, 227 T tip lines, 181 toxicology, 238, 241 training, 2, 42, 48, 55, 59, 60, 61, 62, 63, 71, 74, 78, 84, 85, 89, 92, 94, 103, 130, 151, 152, 165, 210, 212, 223, 234 transfers, 13 Transitional Assignment Form, 76, 122, 127, 141, 144, 245 Transitional Duty Checklist, 126, 245 Transitional Duty Cost Calculator, 56, 119 Transitional Duty Job Bank, 72, 125, 127, 245 Transitional Duty Policy, 70, 72, 120, 121, 245 transitional employment, 107 transportation, 16, 126, 172, 199, 214, 220 trauma, 23, 199, 213, 214 traveling employees, 63 triage, 27, 55, 108, 109, 140, 151, 201, 210, 212, 213 truck drivers, 90, 221 U U.S. Chamber of Commerce, 65, 202 unbundled, 150, 239 unemployment, 129, 166, 173 unistat, 49, 162 Unit Statistical Date, 49 unpaid leave, 131 UR, 216, 237 URAC, 151, 210, 212, 216, 240 usual and customary, 221, 222 utilization management, 210 utilization reviews, 166, 215 V vacation time, 134, 137 vending machines, 103 Vendor Day, 153, 154, 245 vendors, 55, 95, 108, 126 violations, 82, 84, 132 Virgin Islands, 11, 25 virtual investigation, 152 vocational rehabilitation, 26, 227, 234 Voluntary, 25, 28, 29, 190 volunteer, 111, 126 W Waddell, 178, 217 wage replacement, 11, 126 wages, 16, 38, 126, 135, 137 Wallet Card, 63, 70, 71, 245 wallet cards, 71 welfare funds, 137, 138 wellness, 99, 100, 101, 103, 128, 215 wheelchairs, 233 Witness Report Form, 70, 75, 76, 77, 143, 245 witnesses, 55, 61, 77, 84, 85, 111, 139, 143 Work Ability Form, 54, 66, 70, 71, 75, 76, 78, 127, 141, 142, 143, 144, 155, 204, 205, 245 work hardening, 150, 167, 168, 233 work-related injuries, 26, 75, 78, 82, 84, 90, 107, 113, 114, 115, 201, 206 Wyoming, 25, Amaxx LLC. All Rights Reserved under International Copyright Law 250
6 About the Authors Michael Stack, Principal of Amaxx LLC, is an expert workers compensation cost containment systems and provides education, training, and consulting to help employers reduce their workers compensation costs by 20% to 50%. He is co-author of the #1 selling comprehensive training guide Your Ultimate Guide to Mastering Workers Comp Costs: Reduce Costs 20% to 50%. Stack is founder and lead trainer of COMPClub, an exclusive member training organization on workers comp cost containment best practices. This organization goes deep into topics monthly such as return to work, communication, claims best practices, medical management, and working with vendors. Employers, brokers, carriers/tpas, attorney s, and vendors share best practices and perspectives monthly in small group mastermind discussion calls. As the primary author of Amaxx s publishing division, Stack is on the cutting edge of innovation and thought leadership in workers compensation cost containment. He stays in tune with the latest industry challenges, pursuing partnerships with industry leaders to provide the go-to resource for workers comp cost containment best practices. Rebecca Shafer, President of Amaxx LLC., is an attorney, risk consultant, and acknowledged thought leader in the workers compensation cost containment niche. She collaborates with companies -- large and small -- to help them significantly reduce their workers compensation costs by as much as 20% to 50%. She is the co-author of the #1 selling comprehensive training guide Your Ultimate Guide to Mastering Workers Comp Costs: Reduce Costs 20% to 50%. Shafer s field experience allows her to incorporate a deep knowledge of manufacturing, distribution, printing/publishing, pharmaceutical, transportation, retail, food service, volunteer, and many other industries with her risk management expertise. She has represented well-known industry leaders, such as The New York Times, OfficeMax, First Group America, Wyeth, USAir, and Universal Orlando. Licensed to practice law in Connecticut and New Hampshire, her law firm experience includes insurance defense. She serves on the LexisNexis Workers Compensation Practice Executive Committee, the National Workers Compensation & Disability Conference Committee, and is a frequent writer and speaker. Kori Shafer-Stack, Editor with Amaxx LLC., is an expert in post-injury response procedures and focuses on how companies can reduce workers compensation costs. Shafer-Stack has a consulting background working at Pricewaterhouse, Coopers and Deloitte. She was a contributor to the Workers Comp Tool Kit, developing, forms, checklists, and tools, including the Implementation Planning phase. She edits and contributes to the award-winning WorkComp Roundup blog, providing insight and workers compensation cost-cutting techniques to employers, risk manager, & brokers Amaxx LLC. All Rights Reserved under International Copyright Law 251
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