SISTEMA MAPFRE IN 2002

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1 SISTEMA MAPFRE IN March 2003

2 SISTEMA MAPFRE (THE MAPFRE GROUP) A MULTINATIONAL INSURANCE AND REINSURANCE GROUP STOCK BROKERAGE FIRM MUTUAL FUNDS MANAGEMENT COMPANY PENSION FUNDS MANAGEMENT COMPANY REAL ESTATE COMPANY SERVICE COMPANIES SIX PRIVATE FOUNDATIONS 2

3 I. THE ORGANISATION OF MAPFRE IN 2002 (1) Var. COMPANIES Spain Other countries COUNTRIES EMPLOYEES 16,756 18, % Spain 8,570 9, % Other countries 8,186 8, % 3

4 I. THE ORGANISATION OF MAPFRE IN 2002 (2) %Var. BRANCHES 2,945 3,147 7 Spain (1) 2,422 2,637 9 Other countries AGENTS 44,452 45,170 2 Spain 23,830 23,967 - Other countries 20,622 21,203 3 (1) Figures do not include Caja Madrid branches (1,906 as at Dec. 2002). 4

5 II. TOTAL INCOME OF SISTEMA MAPFRE % Var. Direct insurance premiums 7,143 7, (1) Accepted reinsurance premiums Income from investments 939 1, Other (2) Total 8,933 9,305 4 (1) 11% increase excluding externalisation transactions in both years (2) Includes other non-technical income and income from equity-accounted companies 5

6 III. CONSOLIDATED BALANCE SHEET % Var. Capital and reserves (1) 2,216 2,205 - Total assets 16,495 18, Funds under management 19,276 20,760 8 Insurance companies 16,492 18, Mutual funds 2,202 1, Pension funds Result of the solvency margin 1,813 1,727-5 (1) Includes minority shareholders 6

7 IV. CONSOLIDATED RESULTS % Var. Profit before taxes Profit after taxes Profit attributable to the parent company

8 V. POSITION IN THE SPANISH MARKET (1) Ranking of insurance groups by Non-life premiums volume Amount % Share Amount % Share Ranking 1 MAPFRE 3, % 2, % 1 2 Allianz 1, % 1, % 2 3 Generali 1, % 1, % 3 4 Axa 1, % % 4 5 Zurich % % 5 8

9 V. POSITION IN THE SPANISH MARKET (2) Ranking of insurance groups by Life premiums volume Amount % Share Amount % Share Ranking 1 Caifor 3, % 1, % 2 2 Antares 3, % % 11 3 MAPFRE 2, % 2, % 1 4 Aviva 1, % 1, % 5 5 BBVA 1, % 1, % 4 9

10 V. POSITION IN THE SPANISH MARKET (3) Ranking of insurance groups by total direct insurance premiums volume Amount % Share Amount % Share Ranking 1 MAPFRE 5, % 5, % 1 2 Caifor 3, % 2, % 4 3 Antares 3, % % 15 4 Generalli 2, % 2, % 3 5 Allianz 2, % 2, % 2 10

11 V. POSITION IN THE SPANISH MARKET (4) Market Share (%) Motor Health Other Non-life Total Non-life Life Total

12 VI. ORGANISATIONAL CHART OF SISTEMA MAPFRE BANCO MAPFRE CAJA MADRID AND SUBSIDIARIES 49% MAPFRE MUTUALIDAD FOUNDATIONS MOTOR INSURANCE UNIT 100% DIRECT SUBSIDIARIES SPECIALISED SUBSIDIARIES 51% MAPFRE CAJA MADRID HOLDING 56% CORPORACIÓN MAPFRE 99% 100% 100% 100% 83% 100% 85% 100% LIFE, SAVINGS AND INVESTMENTS UNIT GENERAL INSURANCE UNIT MAPFRE CAJA SALUD COMMERCIAL INSURANCE UNIT REINSURANCE UNIT ASSISTANCE UNIT AMERICAS UNIT MAPFRE INMUEBLES MAPFRE VIDA MAPFRE SEGUROS GENERALES SUBSIDIARIES MAPFRE INDUSTRIAL MAPFRE RE MAPFRE ASISTENCIA MAPFRE AMERICA SUBSIDIARIES 100% MAPFRE INVERSION MAPFRE FINISTERRE MAPFRE CAUCION Y CREDITO MAPFRE REINSURANCE CORPORATION SUBSIDIARIES (SIAM) SUBSIDIARIES MAPFRE AGROPECUARIA MAPFRE VIDA PENSIONES MAPFRE GUANARTEME SUBSIDIARIES FOREIGN SUBSIDIARIES AND REPRESENTATIVE OFFICES FOREIGN SUBSIDIARIES AND REPRESENTATIVE OFFICES 100% MAPFRE AMERICA VIDA OTHER SUBSIDIARIES OTHER SUBSIDIARIES SUBSIDIARIES 12

13 VII. INTERNATIONAL PRESENCE TORONTO MOSCOW NEW JERSEY GALWAY LONDON FRANKFURT MEXICO FLORIDA DOMINICAN REPUBLIC GUATEMALA HONDURAS PUERTO RICO EL SALVADOR COSTA RICA NICARAGUA PANAMA VENEZUELA COLOMBIA BRUSSELS BUDAPEST LUXEMBOURG PARIS MILAN ISTANBUL OPORTO LISBON ATHENS TUNIS ECUADOR BRAZIL PERU BOLIVIA PARAGUAY BAHRAIN PHILIPPINES CHILE URUGUAY ARGENTINA DIRECT INSURANCE REINSURANCE ASSISTANCE 13

14 VIII. SPANISH NETWORK , MAPFRE GROUP: 2,637 CAJA MADRID: 1,906 14

15 IX. RATINGS Company Standard & Poor s AM BEST MUTUALIDAD AA- (VERY STRONG) Positive outlook A+ (SUPERIOR) CORPORACIÓN MAPFRE A+(STRONG) Positive outlook (Issuer Credit Rating) MAPFRE RE A+ (STRONG) A+ (SUPERIOR) Positive outlook MAPFRE ASISTENCIA -- A+g (SUPERIOR) SEGUROS TEPEYAC -- A- (EXCELLENT) PRAICO -- A (EXCELLENT) -- 15

16 X. KEY FACTS MANAGEMENT RESTRUCTURING. EXCELLENT RESULTS, WHICH EXCEEDED TARGETS IN SPITE OF THE ECONOMIC ENVIROMENT AND THE DEVALUATIONS IN AMERICA. SUCCESS OF THE MAPFRE-CAJA MADRID ALLIANCE. CONTINUED INTERNATIONAL EXPANSION: STRONGER PRESENCE IN THE NORTH AMERICAN REINSURANCE AND ASSISTANCE MARKETS. IMPROVEMENT IN THE RESULTS OF THE AMERICAN SUBSIDIARIES. 18.7% INCREASE IN THE CORPORACION MAPFRE SHARE PRICE. COLLECTIVE AGREEMENT. 16

17 XI. STRATEGIC GOALS (1) CONSOLIDATE THE GROUP S LEADING POSITION IN THE IBERIAN INSURANCE MARKET. STRENGTHEN THE PRESENCE IN LATIN AMERICA. BOOST THE DEVELOPMENT OF CORPORACION MAPFRE AND THE VALUE OF ITS SHARES. OPTIMISE THE RESULTS OF THE ALLIANCE WITH CAJA MADRID. 17

18 XI. STRATEGIC GOALS (2) PROMOTE THE INTERNATIONAL DEVELOPMENT OF THE REINSURANCE AND ASSISTANCE UNITS. OPTIMISE THE STRUCTURE AND OPERATION OF THE TERRITORIAL NETWORK IN SPAIN. EXPAND THE COMMERCIAL INSURANCE BUSINESS. APPLY CUTTING-EDGE TECHNOLOGY. IMPROVE THE QUALITY AND TRAINING LEVEL OF HUMAN RESOURCES. 18

19 XI. STRATEGIC GOALS (3) HARMONISE THE EXTERNAL IMAGE OF MAPFRE WITH ITS CORPORATE IDENTITY. COORDINATE ACTION PLANS WITH RESPECT TO QUALITY CONTROLS AND RATINGS. INCREASE PRODUCTIVITY. STREAMLINE AND CODIFY INTERNAL REGULATIONS. INTERNATIONAL DEVELOPMENT OF MAPFRE: EUROPEAN EXPANSION. SPEARHEAD OPERATION IN FLORIDA. ANALYSIS OF A FUTURE PRESENCE IN CHINA. 19

20 XII. ECONOMIC TARGETS TOTAL INCOME VOLUME IN 2005: 11,206 MILLION. TOTAL PREMIUMS VOLUME IN 2005: 9,403 MILLION. CONSOLIDATED PRE-TAX RESULT IN 2005: 579 MILLION. 20

21 XIII. CORPORACION MAPFRE Var. Total income 6,913 6,944 - Consolidated pre-tax result Net attributable profit Earning per share (euros) Dividend per share (euros) Consolidated shareholders equity 1,162 1,077-7 Total consolidated assets 14,021 15,238 9 Result of the solvency margin 1,515 1, Trading on the Stock Exchange Days Frequency 100% 100% - Volume 1,119 1,

22 XIV. MAPFRE CAJA MADRID HOLDING % Var. Total income 4,340 4,445 4 Premiums issued 3,722 3,694 - Consolidated pre-tax result Net attributable profit Earnings per share (euros) Consolidated shareholders equity Total consolidated assets 10,452 12, Result of the solvency margin

23 UNIT AND COMPANY FIGURES 23

24 I. MOTOR * % Var. Total income 1,875 2, Premiums issued 1,640 1, Consolidated pre-tax result Net attributable profit Consolidated shareholders equity Total consolidated assets 2,468 2, Result of the solvency margin 966 1, Insured vehicles (thousand) 3,786 4, New policies (thousand) Rebates to mutualists * Includes MAPFRE MUTUALIDAD, MARES and MAPFRE SEGUROS GERAIS (Portugal) 24

25 II. LIFE * % Var. Total income 3,149 2,877-9 Premiums issued 2,647 2, Consolidated pre-tax result Net attributable profit Consolidated shareholders equity Total consolidated assets 8,433 9, Result of the solvency margin Total funds under management 10,956 12, Return on equity (%) * Includes MAPFRE VIDA, MAPFRE CAJA MADRID VIDA, MAPFRE INVERSIÓN and MAPFRE VIDA PENSIONES 25

26 III. SEGUROS GENERALES * % Var. Total income Premiums issued Consolidated pre-tax result Net attributable profit Consolidated shareholders equity Total consolidated assets 1,207 1, Result of the solvency margin * Includes MAPFRE SEGUROS GENERALES, MAPFRE GUANARTEME, MAPFRE FINISTERRE and ORIENTE 26

27 IV. MAPFRE AMÉRICA % Var. Total income 1,681 1,589-5 Premiums issued 1,516 1, Consolidated pre-tax result Net attributable profit Consolidated shareholders equity Total consolidated assets 2,172 1, Result of the solvency margin New investments

28 V. MAPFRE AMÉRICA VIDA % Var. Total income Premiums issued Consolidated pre-tax result Net attributable profit Consolidated shareholders equity Total consolidated assets Result of the solvency margin Technical provisions + funds under management

29 VI. REINSURANCE % Var. Total income Premiums issued Consolidated pre-tax result Net attributable profit ,837 Consolidated shareholders equity Total consolidated assets 1,278 1,277 - Result of the solvency margin

30 VII. ASSISTANCE % Var. Total income Premiums issued Consolidated pre-tax result Net attributable profit Consolidated shareholders equity Total consolidated assets Result of the solvency margin Countries (direct presence) country 30

31 VIII. MAPFRE CAJA SALUD % Var. Total income Premiums issued Consolidated pre-tax result Net attributable profit Consolidated shareholders equity Total consolidated assets Result of the solvency margin Policyholders (thousand)

32 IX. MAPFRE AGROPECUARIA % Var. Total income Premiums issued Consolidated pre-tax result Net attributable profit Consolidated shareholders equity Total consolidated assets Result of the solvency margin

33 X. COMMERCIAL INSURANCE UNIT* % Var. Total income Premiums issued Consolidated pre-tax result Net attributable profit Consolidated shareholders equity Total consolidated assets Result of the solvency margin Insured sales under credit insurance 22,266 27, * Includes MAPFRE Caución y Crédito and MAPFRE Industrial 33

34 XI. MAPFRE INMUEBLES % Var. Total income Consolidated pre-tax result Net attributable profit Consolidated shareholders equity Total consolidated assets Development of residential dwellings Properties sold Properties under construction Properties being projected

35 MAPFRE FOUNDATIONS ALTRUISTIC CONTRIBUTION TO ACTIVITIES OF GENERAL INTEREST: EDUCATION AND TRAINING LITERARY, ARTS AND SCIENTIFIC AWARDS RESEARCH GRANTS PUBLICATIONS ART EXHIBITIONS AND CONCERTS DIVULGEMENT CAMPAIGNS LIBRARIES IN THE AREAS OF SAFETY AND THE ENVIROMENT, ROAD SAFETY, BUSINESS ADMINISTRATION, HEALTH AND MEDICINE, ART, CULTURE AND HISTORICAL STUDIES WIDE AND GROWING SCIENTIFIC, CULTURAL AND TEACHING ACTIVITIES IN SPAIN, PORTUGAL AND LATIN AMERICA. 16 MILLION CONTRIBUTED TO THEIR ACTIVITIES IN NEW CONTRIBUTIONS FROM SISTEMA MAPFRE COMPANIES FOR 18 MILLION. 35

36 ACTIVITIES OF THE FOUNDATIONS IN ACADEMIC COURSES, MEETINGS AND SEMINARS OF SCIENTIFIC AND CULTURAL NATURE. 201 EDUCATION SCHOLARSHIPS, 112 RESEARCH SCHOLARSHIPS, 65 SCHOLARSHIPS FOR THE HANDICAPPED. 37 BOOKS, 13 ELECTRONIC PUBLICATIONS AND 20 ISSUES OF SPECIALISED MAGAZINES. 65 EXHIBITIONS, BOTH PERMANENT AND TRAVELING 10 th EDITION OF THE DEGREE IN INSURANCE (4,540 HOURS OF LESSONS AND 6 ACADEMIC YEARS) 31 MASTER COURSES. 40 COOPERATION AGREEMENTS WITH OTHER SCIENTIFIC, ACADEMIC OR ASSISTANCE INSTITUTIONS 1 JOURNALISM AWARD ("GONZÁLEZ RUANO") AND 1 DRAWING AWARD ("RAFAEL PENAGOS"). 16 AWARDS TO WORKS PRESENTED IN SCIENTIFIC MEETINGS. 36

37 SISTEMA MAPFRE IN March 2003

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