Lincoln Concierge Care Coordination

Transcription

1 Lincoln Concierge Care Coordination Helping you find the right long-term care services LIFE SOLUTIONS The Lincoln National Life Insurance Company Lincoln Life & Annuity Company of New York For use with existing policyowners only. Not for use with the general public

2 When you need help mak Lincoln Concierge Care Finding quality long-term care and support services, and filing claims can be overwhelming. That s why there s Lincoln Concierge Care Coordination. It s a specialized service that simplifies the process and can help you and your loved ones file a claim, or find and coordinate long-term care services. Lincoln Concierge Care Coordination is available for all policyowners of a Lincoln life/long-term care combination product.

3 ing the tough decisions, Coordination is here! Stay connected. Stay independent. We are offering Lincoln Concierge Care Coordination support and resources to help you and those you care for stay independent. Log in to the website to enjoy these advantages: A connection to local resources Explore services from lawn care and home maintenance to skilled nursing and living options, all in your local area. A needs assessment Take an online assessment to create a plan that considers your situation and needs. An online library with a wealth of information You ll find articles, videos and checklists on a multitude of issues regarding health, aging and eldercare. A smart way to communicate It s easy to keep loved ones and caregivers connected, informed, and communicating. Create a social network that centers around you or those in your care. Customized care recommendations Request a Provider Search & Match a customized list of three provider options in your area.

4 1 Ready to get started with Lincoln Concierge Care Coordination? Explore care options Visit Click Sign Up. Or call Have your policy information available to access resources to support you and your family members when coordinating care. If you believe you are eligible for benefits, please consult a claims specialist, or follow step two below before engaging a provider. 2 File your long-term care claim through Lincoln Call A dedicated claims specialist is here for you five days a week during normal business hours. You can also log on to LincolnFinancial.com. Click FORMS & CLAIMS in the top navigation bar. In the dropdown menu under Forms, choose Long-term care. At the bottom of the page, under Filing a long-term care claim? click See long-term care claims. Click FILE NOTIFICATION FORM. Lincoln will contact you within two days of submitting your online form.

5 Get help coordinating the care you want with Lincoln Concierge Care Coordination Reduce the challenges you and your loved ones would face in finding appropriate care. Determine the long-term care services needed to maintain your independence at home. Find appropriate long-term care providers in your community or residential care if necessary. Review your long term care insurance benefit eligibility and what s covered by your policy.

6 This material is for informational purposes only and is not an offer of coverage or medical advice. It contains only a partial general description of programs and services and does not constitute a contract. Lincoln Concierge Care Coordination includes claims support provided by Lincoln Financial and services provided by a third party vendor not affiliated with Lincoln Financial. Concierge care third party vendors do not provide direct care or home services. Participating providers are not agents or employees of Lincoln Financial Group or the third party vendor. Results and outcomes cannot be guaranteed. The availability of any particular provider cannot be guaranteed and is subject to change. Lincoln Financial does not monitor or participate in the review of programs or services referred or recommended by third party vendors. Long-term care coverage is provided through the applicable long-term care rider offered through your Lincoln policy. Issuers: The Lincoln National Life Insurance Company, Fort Wayne, IN Lincoln Life & Annuity Company of New York, Syracuse, NY The Lincoln National Life Insurance Company does not solicit business in the state of New York, nor is it authorized to do so. All guarantees and benefits of the insurance policy are subject to the claims-paying ability of the issuing insurance company. They are not backed by the broker-dealer and/or insurance agency selling the policy, or any affiliates of those entities other than the issuing company affiliates, and none makes any representations or guarantees regarding the claims-paying ability of the issuer. Products, riders and features are subject to state availability. The insurance policy and riders have limitations, exclusions, and/or reductions. Details about the benefits, costs, limitations and exclusions will be provided to you by a licensed insurance agent/insurance producer. Additionally, long-term care benefit riders may not cover all costs associated with long-term care costs incurred by the insured during the coverage period. For use with existing policyowners only. Not for use with the general public. Not a deposit Not FDIC-insured Not insured by any federal government agency Not guaranteed by any bank or savings association May go down in value 2015 Lincoln National Corporation LincolnFinancial.com Lincoln Financial Group is the marketing name for Lincoln National Corporation and its affiliates. Affiliates are separately responsible for their own financial and contractual obligations. LCN POD 11/15 Z03 Order code: MGR-UNIV-BRC001