DePuy Synthes Mitek Sports Medicine Visualization Equipment. Service And Repair Offerings: Minimize OR Downtime and Control Cost
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1 Visualization Equipment Service And Repair Offerings: Minimize OR Downtime and Control Cost
2 Our goal is to minimize your OR downtime and keep your equipment in excellent working condition year after year. Our service and repair offerings are designed to give you the flexibility to choose the level of service that is right for you: Separate programs for Capital Equipment and Camera & Optics to meet your facility s budget Available up to 60 days after purchasing Mitek Sports Medicine Capital Equipment with no extra steps MITEK ELITE MITEK COMPLETE MITEK REPAIR Unlimited Capital Equipment replacements and up to 3 Camera & Optics replacements plus additional preventative maintenance benefits to keep your OR running smoothly One replacement for each Capital Equipment and Camera & Optic s provides peace of mind Pay as you go to meet all budget needs
3 Service and Repair: Capital Equipment Camera Control Unit (CCU) Display Wireless Connector Cart Light Box Image Management Printer MITEK REPAIR (ala carte) Certified Components FREE 2-Hour Technical Hotline MITEK COMPLETE (annual contract) Certified Components FREE 2-Hour Technical Hotline MITEK ELITE (annual contract) Certified Components FREE 2-Hour Technical Hotline tests before release Certified Loaners (available for a fee) Per Component Prices for Minor or Major Repairs tests before release Certified Replacement Unit One replacement per component per year. Multi-Year Service Plan Discounts tests before release Certified Replacement Unit Unlimited replacements available. Multi-Year Service Plan Discounts Pro Certification: On site yearly preventative maintenance and certification Service & Repair Programs do not cover: damage caused by intentional misconduct, abuse or neglect, fire, water damage or an act of God Mitek Complete & Mitek Elite Capital Equipment: Service plans available annually, up to five years post contract date
4 Service and Repair: Camera & Optics Available for any combination of: Camera Head Scopes Light Cords Couplers MITEK REPAIR (ala carte) Certified Components FREE 2-Hour Technical Hotline tests before release Original component is repaired and sent back Per Component Prices for Minor or Major Repairs MITEK COMPLETE (annual contract) Certified Components FREE 2-Hour Technical Hotline tests before release One replacement per component per year MITEK ELITE (annual contract) Certified Components FREE 2-Hour Technical Hotline tests before release Three replacements per component per year Multi-Year Service Plan Discounts Light Cables sent automatically and installed by Sales Consultant Multi-Year Service Plan Discounts Service and Repair Programs do not cover: damage caused by intentional misconduct, abuse or neglect, fire, water damage or an act of God Mitek Complete & Mitek Elite Camera and Optics: Service plan is available for up to 5 years
5 Contact your local Sales Consultant for additional details and pricing information. Limited Warranty and Disclaimer: DePuy Mitek, Inc. products are sold with a limited warranty to the original purchaser against defects in workmanship and materials. Any other express or implied warranties, including warranties of merchantability or fitness, are hereby disclaimed. WARNING: In the USA, this product has labeling limitations. See package insert for complete information. CAUTION: USA Law restricts these devices to sale by or on the order of a physician. Not all products are currently available in all markets. DePuy Mitek, Inc. 325 Paramount Drive Raynham, MA T. +1 (800) a division of DOI All rights reserved. DSUS/MTK/0715/060 11/15
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