Medicaid and CHIP Eligibility, Enrollment, Renewal, and Cost Sharing Policies as of January 2017: Findings from a 50-State Survey

Transcription

1 REPORT Medicaid and CHIP Eligibility, Enrollment, Renewal, and Cost Sharing Policies as of January 2017: Findings from a 50-State Survey January 2017 Prepared by: Tricia Brooks and Karina Wagnerman Georgetown University Center for Children and Families and Samantha Artiga, Elizabeth Cornachione, and Petry Ubri Kaiser Family Foundation

2 Executive Summary... 1 Key Findings... 1 Looking Ahead... 2 Introduction... 3 Medicaid and CHIP Eligibility... 3 Children... 4 Pregnant Women and Family Planning Expansion Programs... 5 Parents and Adults... 6 Medicaid and CHIP Enrollment and Renewal Processes... 7 Eligibility Systems... 8 Applications, Online Accounts, and Mobile Access... 9 Verification of Eligibility Criteria Renewal Processes Facilitated Enrollment and Renewal Options Premiums and Cost Sharing Premiums and Cost Sharing for Children Premiums and Cost Sharing for Parents and Other Adults Looking Ahead Endnotes Trend and State-by-State Tables... 20

3 This 15 th annual 50-state survey provides data on Medicaid and Children s Health Insurance Program (CHIP) eligibility, enrollment, renewal and cost sharing policies as of January 2017, and identifies changes in these policies in the past year. (See Appendix Tables 1-21 for state data.) As discussion of repeal of the Affordable Care Act (ACA), broader changes to Medicaid, and reauthorization of CHIP unfolds, this report documents the role Medicaid and CHIP play for low-income children and families and the evolution of these programs under the ACA. The findings offer an in-depth profile of eligibility, enrollment, renewal, and cost sharing policies in each state as of January 2017, providing a baseline against which future policy changes may be measured. Medicaid and CHIP are the central sources of coverage for low-income children and pregnant women, with 49 states covering children and 34 states covering pregnant women with incomes at or above 200% FPL as of January 2017 (Figure 1). CHIP plays a key role across states, covering children in separate CHIP programs in 36 states, funding coverage for some children in Medicaid in 49 states, and supporting coverage for pregnant women in 19 states. In 2016, several states took up options to expand access to coverage for children and pregnant women. Figure 1 Medicaid and CHIP Eligibility and Selected Enrollment and Renewal Processes, January 2017 Number of States: 49 Cover Children at or Above 200% FPL Cover Pregnant Cover Adults at Women at or or above 138% Above 200% FPL FPL 50 Online Application Online Medicaid Real-Time Account Eligibility Determinations (<24 Hours) SOURCE: Based on results from a national survey conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families, Automated Renewals Medicaid s role for low-income adults broadened under the ACA, with 32 states covering lowincome parents and other adults with incomes up to 138% FPL ($16,394 for an individual or $27,820 for a family of three in 2016) under the Medicaid expansion as of January This count reflects Louisiana s adoption of the expansion in In the 19 states that have not expanded, the median eligibility limit for parents is 44% FPL ($8,870 for a family of three as of 2016) and other adults are ineligible regardless of income, except in Wisconsin. During 2016, states continued to upgrade and streamline Medicaid eligibility and enrollment systems and processes under the ACA, using federal funding available to support system development. As of January 2017, 50 states have an online Medicaid application, 41 states offer online accounts for enrollees to manage their coverage, 39 states make real-time Medicaid eligibility decisions, and 42 states process automated renewals. Moreover, Medicaid systems coordinate or are integrated with Marketplace systems in all states. In 12 of the states with a State-based Marketplace (SBM), there is one system that determines eligibility for Medicaid and Marketplace coverage. The remaining 39 states transfer data back and forth with the Federally-Facilitated Marketplace (FFM), HealthCare.gov, to coordinate eligibility decisions. Use of premiums and cost sharing in Medicaid and CHIP varies across states and groups. As of January 2017, 30 states charge premiums or enrollment fees and 25 states charge cost sharing for children in Medicaid or CHIP. In most cases, these charges are limited to children in CHIP, because CHIP covers children with higher family incomes than those in Medicaid and the program has different premium and cost sharing rules. Given the low incomes of adults covered by Medicaid, most states do not charge adults premiums, and Medicaid and CHIP Eligibility, Enrollment, Renewal, and Cost Sharing Policies as of January

4 cost sharing amounts for adults are generally nominal. Overall, 39 states charge parents cost sharing, and 23 of the 32 states that have expanded Medicaid charge cost sharing for expansion adults. Six states have received waivers to charge premiums or monthly contributions for adults that are not otherwise allowed under law. This year s findings build on results from previous years, documenting state policy choices and state implementation of ACA changes to Medicaid, including the expansion to low-income adults and the streamlining of enrollment and renewal processes. Together, these changes have led to increased Medicaid and CHIP enrollment, which has helped to reduce the nation s uninsured rate to historic lows of 10% for the population under age 65 and 5% for children as of June As discussion of repeal of the ACA, broader changes to Medicaid, and reauthorization of CHIP unfolds, the findings provide a baseline of state policies as of January 2017, against which future policy changes can be measured. Together they suggest: Given the significant role of Medicaid and CHIP for low-income families across states, changes to these programs could affect coverage for many of the nation s low-income families. The findings show that Medicaid and CHIP are central sources of coverage for low-income children and pregnant women in all states. Reauthorization of CHIP will have particularly important implications for children and pregnant women given the role CHIP plays complementing Medicaid to support their coverage across states. Loss of CHIP funding could put this coverage at risk and would create funding gaps for states. The findings also show how Medicaid s role for low-income parents and other adults has broadened in states that implemented the ACA Medicaid expansion. If the Medicaid expansion was eliminated under a repeal of the ACA, many lowincome parents and other adults would lose eligibility and potentially become uninsured, depending on what other coverage options may be available. Moreover, broader changes to the financing structure of Medicaid, coupled with reductions in federal Medicaid funding, could affect coverage for all groups of enrollees. The ACA included changes in Medicaid eligibility, enrollment, and renewal policies and processes in all states, which could be affected by a repeal of the ACA. Under the ACA, all states have implemented new standardized streamlined eligibility, enrollment, and renewal policies, which have yielded modernized systems and processes that reduced paperwork for individuals and administrative burdens on states. Implementing these policies and processes has taken ongoing efforts by states since the ACA was enacted in 2010, with substantial investments of time and resources. It remains to be seen which of these policies or processes could be affected by a repeal of the ACA. However, reverting back to pre-aca policies or implementing new policies would likely require major investments of time, staff, and resources. Moreover, changes to the Marketplaces could affect Medicaid eligibility systems and enrollment processes because the systems are interwoven in all states. States are using available program options to expand access to coverage, further streamline enrollment and renewal processes, and charge premiums and cost sharing in Medicaid and CHIP. To date, states have taken up many available program options to expand coverage and further streamline enrollment and renewal processes, particularly for children and pregnant women. Most states also are using options to charge premiums and cost sharing to some Medicaid and CHIP enrollees. In most cases, states target premiums and above-nominal cost sharing to enrollees with relatively higher incomes. The program options available to states, states use of these options, and the role of waivers could be affected by a repeal of the ACA or broader efforts to restructure Medicaid. Medicaid and CHIP Eligibility, Enrollment, Renewal, and Cost Sharing Policies as of January

5 This annual report presents Medicaid and CHIP eligibility, enrollment, renewal and cost sharing policies as of January 2017, and identifies changes in policies that occurred between January 2016 and As discussion around potential repeal of the Affordable Care Act (ACA), broader changes to the financing and structure of Medicaid, and reauthorization of CHIP unfold, this report offers an in-depth profile of eligibility, enrollment, renewal, and cost sharing policies in each state as of January This information may serve as a baseline against which future policy changes may be measured. This report has documented state implementation of changes to Medicaid since the ACA was implemented in 2014, including the Medicaid expansion to low-income adults, changes to eligibility rules, and modernization and streamlining of enrollment and renewal processes. These changes have led to increases in Medicaid and CHIP enrollment, which rose by 17 million between Summer 2013 and October 2016, 2 and helped reduce the nation s uninsured rates to historic lows of 10% for the overall population under age 65 and 5% for children as of June This year s survey finds continued state efforts to expand access to coverage for some groups and to implement the streamlined enrollment and renewal processes outlined in the ACA. This report is based on a telephone survey of state Medicaid and CHIP program officials conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families during Fall It includes findings in three key areas: Medicaid and CHIP Eligibility, Enrollment and Renewal Processes, and Premiums and Cost Sharing. State-specific information is available in Appendix Tables 1 to 21 at the end of the report. This report includes policies for children, pregnant women, parents, and other adults under age 65; it does not include policies for groups covered through Medicaid eligibility pathways for seniors and individuals with disabilities. Most income eligibility limits for Medicaid and CHIP are based percentages of the federal poverty level (FPL). As of 2016, the FPL was $20,160 for a family of three and $11,880 for an individual. The ACA established a minimum Medicaid eligibility level of 133% FPL for children, pregnant women, and adults as of January 2014, and included a standard income disregard of five percentage points of the federal poverty level, which effectively raises this limit to 138% FPL. This expansion made many parents and other adults newly eligible for the program. Before the ACA, most states limited eligibility levels for parents to less than the poverty level and other adults generally were not eligible regardless of income. As enacted, the Medicaid expansion was to be implemented nationwide. However, the 2012 Supreme Court ruling on the ACA made the expansion to lowincome adults optional. The minimum continues to apply nationwide for children and pregnant women, and, as a result of the minimum, 18 states transitioned coverage for some older children from separate CHIP programs to Medicaid during The ACA also changed how financial eligibility is determined for non-disabled groups in Medicaid, including children, pregnant women, parents, and the new expansion adults, to be based on Modified Adjusted Gross Income (MAGI), as defined in the Internal Revenue Code. The ACA eliminated the use of income disregards and deductions other than the new standard disregard of five percentage points of the FPL and required states to convert their pre-aca eligibility levels to MAGI-equivalent levels. Medicaid and CHIP Eligibility, Enrollment, Renewal, and Cost Sharing Policies as of January

6 The findings below show eligibility levels for children, pregnant women, parents and other adults as of January 2017, and identify changes in eligibility that states made between January 2016 and As of January 2017, 49 states cover children with incomes up to at least 200% FPL through Medicaid and CHIP, including 19 states that cover children with incomes at or above 300% FPL (Figure 2). Only two states (Idaho and North Dakota) limit children s Medicaid and CHIP eligibility to lower incomes. Across states, the upper Medicaid/CHIP eligibility limit for children ranges from 175% FPL in North Dakota to 405% FPL in New York. Consistent with the past several years, children s Medicaid and CHIP eligibility remained largely stable during 2016, with the exception of Michigan expanding eligibility to children with incomes up to 400% FPL who were affected by the Flint water crisis. 4 This stability reflects the ACA s maintenance of effort provision, under which states must keep children s eligibility levels at least as high as the levels they had in place when the law was enacted in 2010 until CHIP plays a substantial role covering children across states. As of January 2017, 36 states operate separate CHIP programs, and CHIP funding covers some children in Medicaid in 49 states. As of January 2017, enrollment is open in all separate CHIP programs. Arizona reopened enrollment in its CHIP program in July 2016; it had been closed to enrollment since late 2009, just prior to enactment of the ACA. Several states took up options to cover more children through Medicaid and CHIP in Figure 2 Income Eligibility Levels for Children in Medicaid/CHIP, January 2017 CA AK OR WA NV ID AZ UT MT WY NM HI CO ND SD NE NOTE: Eligibility levels are based on 2016 federal poverty levels (FPLs) for a family of three. The FPL for a family of three in 2016 was $20,160. Thresholds include the standard five percentage point of the FPL disregard. SOURCE: Based on results from a national survey conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families, KS TX OK MN IA MO AR LA WI IL MS IN MI TN AL KY OH WV GA SC PA VT VA NC FL NY ME <200% FPL (2 states) 200% up to 300% FPL (30 states) > 300% FPL (19 states, including DC) NH MA CT RI NJ DE MD DC Eliminating waiting periods for CHIP coverage. States can require children to be uninsured for up to 90 days before enrolling in CHIP. States have used these waiting periods as an approach to discourage families from dropping private insurance to enroll in the program. However, the number of states requiring a waiting period has declined over time, particularly after the ACA, since one of the ACA s goals is to eliminate gaps in coverage. This decline continued in 2016, with Georgia and New York eliminating their waiting periods for CHIP. With these changes, as of January 2017, 36 states have no waiting period for CHIP coverage (Figure 3). Figure 3 Number of States that have Adopted Selected Options to Expand Children s Access to Medicaid and CHIP, January No Waiting Period for CHIP 31 No 5-Year Waiting Period for Lawfully- Residing Immigrant Children 17 Coverage for Dependents of State Employees in CHIP (Total = 36 States) 14 Medicaid Coverage of Former Foster Youth up to Age 26 from Other States SOURCE: Based on results from a national survey conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families, Buy-In Program for Children Above Medicaid/CHIP Eligibility Limits Medicaid and CHIP Eligibility, Enrollment, Renewal, and Cost Sharing Policies as of January

7 Extending coverage to lawfully residing immigrant children. Longstanding rules require that lawfully present immigrants who are otherwise eligible for Medicaid or CHIP must wait five years from the time they receive a qualified immigration status before they may enroll. However, states have the option to eliminate this five-year waiting period for lawfully present immigrant children and pregnant women. In 2016, Florida and Utah took up this option for children. With these additions, as of January 2017, 31 states cover lawfully present immigrant children in Medicaid and/or CHIP without a five-year waiting period. In addition, six states (California, District of Columbia, Illinois, Massachusetts, New York, and Washington) use state-only funds to cover income-eligible children who are not otherwise eligible due to immigration status. This count includes the statewide expansion of coverage for all income-eligible children in California in May Allowing dependents of state employees to enroll in CHIP. In January 2016, Tennessee became the 17 th state to adopt an option available to cover certain dependents of state employees in CHIP. Under this option, states can give part-time workers and other state employees who lack access to affordable dependent coverage in the state employee health plan the option to enroll their children in CHIP. Expanding coverage for former foster youth. Under the ACA, youth who were formerly in foster care in the state are eligible for Medicaid until age 26. This provision mirrors the ACA change that allowed young adults to remain on their parents health plan until age 26. However, extending Medicaid coverage to former foster youth from other states was a state option. With the addition of Utah during 2016, 14 states had taken up this option. In November 2016, the Centers for Medicare and Medicaid Services (CMS) released regulations, which clarified that states could not cover former foster youth from other states through a state option but could do so under Section 1115 waiver authority. CMS indicated in guidance that it will work with the 14 states that have adopted this coverage to transition it to waiver authority. 5 Four states have maintained programs that allow families above the upper income eligibility limit to buy into Medicaid or CHIP coverage for their children as of January The number of states offering buy-in programs declined from a peak of 15 in 2011 to 4 as of January An increasing number of states eliminated these programs in recent years, because many families above Medicaid and CHIP income limits gained new coverage options through the Marketplaces. All states cover pregnant women with incomes up to at least 138% FPL, and 34 states cover pregnant women with incomes at or above 200% FPL as of January 2017 (Figure 4). Across states, eligibility for pregnant women ranges from 138% FPL in Idaho and South Dakota to 380% FPL in Iowa. Five states cover pregnant women through CHIP, and 16 states use CHIP funding to provide coverage through the unborn child option, under which states cover income-eligible pregnant women regardless of immigration status. Just under half of states (23 states) have taken up the option to cover lawfully Figure 4 Income Eligibility Levels for Pregnant Women in Medicaid/CHIP, January 2017 CA AK OR WA NV ID AZ UT MT WY NM HI CO ND SD NE MA CT RI NJ DE MD DC 138% up to 200% FPL (17 states) 200% up to 250% FPL (22 states) > 250% FPL (12 states, including DC) NOTE: Eligibility levels are based on 2016 federal poverty levels (FPLs) for a family of three. The FPL for a family of three in 2016 was $20,160. Thresholds include the standard five percentage point of the FPL disregard. SOURCE: Based on results from a national survey conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families, KS TX OK MN IA MO AR LA WI IL MS IN MI TN AL KY OH WV GA SC PA VT VA NC FL NY ME NH Medicaid and CHIP Eligibility, Enrollment, Renewal, and Cost Sharing Policies as of January

8 residing immigrant pregnant women without a five-year waiting period. In addition, the District of Columbia, New Jersey, and New York use state-only funds to cover income-eligible pregnant women who are not otherwise eligible due to immigration status. During 2016, Michigan expanded Medicaid eligibility to pregnant women with incomes up to 400% FPL who were affected by the Flint water crisis. Missouri created a separate CHIP program for pregnant women with incomes between 201% and 305% FPL and adopted the unborn child option. Outside of these changes, Medicaid and CHIP coverage for pregnant women remained stable in As of January 2017, over half of the states (29) have expanded access to family planning services through a waiver or the state option created by the ACA. States must provide family planning services as a covered benefit to Medicaid enrollees. Historically, some states also used waivers to provide family planning services to women or men who did not qualify for full Medicaid coverage. The ACA made a new option available for states to expand family planning services coverage. As of January 2017, 29 states have family planning expansion programs through a waiver or the state plan option. With Louisiana s adoption of the Medicaid expansion during 2016, 32 states cover parents and other adults with incomes at up to at least 138% FPL as of January 2017 (Figures 5 and 6). Alaska, Connecticut, and the District of Columbia also extend coverage to parents and/or other adults with incomes above 138% FPL. In addition, two states, Minnesota and New York, have used the ACA Basic Health Program option to cover adults with incomes between 138% and 200% FPL, rather than having individuals in this income range access coverage through the Marketplace. Figure 5 Medicaid Income Eligibility Levels for Parents, January 2017 Figure 6 Medicaid Income Eligibility Levels for Other Adults, January 2017 WA OR NV CA AK ID AZ UT MT WY CO NM ND MN WI SD IA NE IL KS MO OK AR MS TX LA VT NY MI PA OH IN WV VA KY NC TN SC AL GA FL ME NH MA CT RI NJ DE MD DC WA OR NV CA AK ID UT* AZ MT WY CO NM ND MN WI SD IA NE IL KS MO OK* AR MS TX LA VT NY MI PA OH IN WV VA KY NC TN SC AL GA FL ME NH MA CT RI NJ DE MD DC HI 50% up to 138% FPL (7 states) < 50% FPL (12 states) > 138% FPL (32 states, including DC) NOTE: Eligibility levels are based on 2016 federal poverty levels (FPLs) for a family of three. The FPL for a family of three in 2016 was $20,160. Thresholds include the standard five percentage point of the FPL disregard. SOURCE: Based on results from a national survey conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families, HI No coverage (18 states) 100% FPL (1 state) > 138% FPL (32 states, including DC) NOTE: Eligibility levels are based on 2016 federal poverty levels (FPLs) for an individual. The FPL for an individual in 2016 was $11,880. Thresholds include the standard five percentage point of the FPL disregard. *OK and UT provide more limited coverage to some childless adults under Section 1115 waiver authority. SOURCE: Based on results from a national survey conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families, Medicaid and CHIP Eligibility, Enrollment, Renewal, and Cost Sharing Policies as of January

9 In the 19 states that have not expanded Medicaid, the median eligibility level for parents is 44% FPL, and other adults remain ineligible regardless of income, except in Wisconsin (Figure 7). Among the 19 non-expansion states, parent eligibility levels range from 18% FPL in Alabama to 105% FPL in Maine. Only 3 states Maine, Tennessee, and Wisconsin cover parents at or above 100% FPL, while 12 states limit parent eligibility to less than half the poverty level ($10,080 for a family of three as of 2016). Wisconsin is the only non-expansion state that provides full Medicaid coverage to other non-disabled adults, although its 100% FPL eligibility limit remains below the ACA expansion level and it does not receive the enhanced federal match for this coverage. While this study reports eligibility based on a percentage of the FPL, 13 nonexpansion states base eligibility for parents on dollar thresholds (which have been converted to an FPL equivalent in this report). Twelve of these states do not routinely update the dollar standards, resulting in eligibility levels that erode over time relative to the cost of living. In non-expansion states, 2.6 million poor adults fall into a coverage gap. 7 These adults earn too much to qualify for Medicaid, but not enough to qualify for subsidies for Marketplace coverage, which are available only to those with income at or above 100% of FPL. Figure 7 Medicaid Income Eligibility Limits for Adults in States that Have Not Implemented the Medicaid Expansion, January 2017 ME TN WI SC NE WY SD UT OK NC VA KS GA FL MS ID MO TX AL Parents 67% 63% 56% 52% 45% 44% 44% 39% 38% 37% 33% 27% 26% 22% 18% 18% 0% 50% 100% 105% 100% 100% ME TN WI SC NE WY SD UT OK NC VA KS GA FL MS ID MO TX AL 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% Childless Adults 100% 138% 0% 50% 100% 138% NOTE: Eligibility levels are based on 2016 federal poverty levels (FPLs) and are calculated based on a family of three for parents and an individual for childless adults. In 2016, the FPL was $20,160 for a family of three and $11,880 for an individual. Thresholds include the standard five percentage point of the FPL disregard. SOURCE: Based on results from a national survey conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families, The ACA standardized many streamlined enrollment and renewal procedures that states pioneered for children in the decades following the passage of CHIP in It also provided federal funding to support state upgrades to Medicaid eligibility systems, since many states had outdated systems that impeded updates to enrollment and renewal processes. Since the ACA was enacted, states have invested significant time and resources to upgrade or build new eligibility systems, using available federal funding. The modernized technology of these new systems has served as the cornerstone for states to implement the streamlined enrollment and renewal processes in the ACA. Under these processes, states are to use available electronic data to verify eligibility criteria at application and renewal; to provide individuals multiple methods to apply, including online, by phone, via mail, or in-person; to coordinate eligibility decisions with Marketplaces; and to renew Medicaid coverage every 12 months. Implementation of these processes has varied across states, in part reflecting different starting places before the ACA. However, as of January 2017, nearly all states have moved closer to the processes outlined in the ACA, with continued work occurring during As a result of these efforts, the Medicaid enrollment and renewal experience has moved from a paper-based, manual process that could take days and weeks in some states to a modernized, technology-driven approach that can happen in real-time in a growing number of states. This shift has reduced burdens on individuals and states and led to shifting roles for eligibility workers, with some states scaling back or redirecting staff resources. The findings below present the status of state systems and processes as of January 2017, and identify changes made to systems and processes during Unless otherwise indicated, the findings are for Medicaid systems and processes for children, pregnant women, parents and expansion adults. Many of the system upgrades and Medicaid and CHIP Eligibility, Enrollment, Renewal, and Cost Sharing Policies as of January

10 streamlined processes focused on these groups, and some separate eligibility rules and processes apply to seniors and individuals with disabilities. However, as indicated in the findings below, an increasing number of states are capitalizing on the federal funding available for system upgrades to expand improved systems to include all Medicaid groups and non-health programs. As of January 2017, 39 states can make Medicaid eligibility determinations in realtime (defined as within 24 hours). One of the notable features of upgraded eligibility systems is the ability to check against other electronic data sources in real-time or overnight to provide timely eligibility decisions. During 2016, Idaho and New Mexico began determining eligibility in real-time, and several more states anticipate reaching this milestone in early At least 50% of applications receive a real-time determination in 15 of the 35 states that were able to report this data (Figure 8), including 9 states that report over 75% of applications receive a real-time decision. Figure 8 Share of Medicaid Applications Conducted in Real-Time (<24 Hours), January 2017 CA AK OR WA NV ID AZ UT MT WY NM HI CO ND SD NE NOTE: Real-time defined as <24 hours. Share of total applications for non-disabled children, pregnant women, parents, and expansion adults. SOURCE: Based on results from a national survey conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families, KS TX OK MN IA MO AR LA WI IL MS IN MI TN AL KY OH WV GA SC PA VT VA NC NY NH MA CT RI NJ DE MD DC >50% completed in real time (15 states) <50% completed in real-time (20 states, including DC) Completing real-time determinations, but share not reported (4 states) Not completing real-time determinations (12 states) FL ME States are expanding improved Medicaid eligibility systems to include eligibility decisions for seniors and individuals with disabilities as well as non-health programs. Prior to the ACA, most states used one system to determine eligibility for all Medicaid groups as well as some non-health programs, such as the Supplemental Nutrition Assistance Program (SNAP) or Temporary Assistance for Needy Families (TANF). Given the complexity of system upgrades, many states initially built their new systems to determine eligibility for the non-disabled groups affected by the ACA streamlining changes. As new systems were launched for these groups, states continued to use their old systems to determine eligibility for seniors and individuals with disabilities as well as non-health programs. As states finished initial implementation of new systems, a number began expanding them to include other groups and programs, using the ongoing federal funding available for system upgrades. During 2016, the number of states with systems that determine eligibility for all Medicaid groups grew from 24 to 29 (Figure 9). The number of states that include at least one non-health program in their Medicaid system increased from 18 to 21. In addition, several states added additional non-health programs to their systems during Thirty states plan to expand their systems to include seniors and individuals with disabilities and/or additional nonhealth programs in 2017 and beyond. Figure 9 Number of States that have Expanded Use of Medicaid Eligibility System, January 2016 and 2017 System Determines Eligibility for All Medicaid Groups System Determines Eligibility for At Least One Non-Health Program Jan 2016 Jan 2017 Jan 2016 Jan 2017 SOURCE: Based on results from national surveys conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families in 2016 and Medicaid and CHIP Eligibility, Enrollment, Renewal, and Cost Sharing Policies as of January

11 Medicaid eligibility systems are integrated with or connected to Marketplace systems in all states. In 12 of the states with a State-based Marketplace (SBM), there is one system that determines eligibility for both Medicaid and Marketplace coverage (Figure 10). The remaining 39 states coordinate with the Federally-Facilitated Marketplace (FFM), HealthCare.gov. This count reflects the dismantling of Kentucky s SBM enrollment system, kynect, during States coordinating with the FFM must electronically transfer data back and forth with the FFM to coordinate Medicaid and Marketplace eligibility decisions. Nine of these states have authorized the FFM to make final Medicaid eligibility determinations based on the eligibility rules established by the state, enabling the states to enroll individuals in Medicaid after receiving the account transfer. During 2016, Louisiana began on relying final determinations to facilitate enrollment under its newly implemented Medicaid expansion. In the remaining 30 states, the FFM assesses Medicaid eligibility based on the state eligibility rules. In these states, after receiving the account transfer from the FFM, the Medicaid agency may check state data sources or request additional documentation before completing the eligibility determination. When the ACA was first implemented, there were significant problems with account transfers that contributed to delays in Medicaid enrollment. As of January 2017, only 6 states report ongoing, regular delays or difficulties with transfers, down from 20 as of January Figure 10 Relationship of Marketplace and Medicaid Eligibility Systems, January 2017 Number of States: FFM Provides Assessments of Medicaid Eligibility 30 Single System for Medicaid and Marketplace 12 FFM Provides Final Medicaid Eligibility Determinations 9 SOURCE: Based on results from a national survey conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families, Individuals can apply for Medicaid online and by phone in nearly all states as of January Under the ACA, states must provide multiple methods for individuals to apply for health coverage, including online, by phone, by mail, and in person. In 2013, prior to ACA implementation, 36 states had an online Medicaid application and individuals could apply for Medicaid by phone in 15 states. As of January 2017, individuals can apply online for Medicaid in all states except Tennessee, and individuals can apply by phone in all states except Tennessee and Minnesota (Figure 11). At least 50% of Medicaid applications are submitted online in 18 of the 45 states that were able to report the share of applications received online. Figure 11 Number of States with Online and Telephone Medicaid Applications, January 2013 and Online Application 50 Telephone Application Jan 2013 Jan 2017 Jan 2013 Jan 2017 NOTE: Online applications refer to applications that can be submitted electronically, not those that may only be downloaded from websites. SOURCE: Based on results from national surveys conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families in 2013 and Medicaid and CHIP Eligibility, Enrollment, Renewal, and Cost Sharing Policies as of January

12 The features and functions of online applications vary across states (Figure 12). In all 50 states with an online application, applicants can start, stop, and return to finish the application at a later time. Applicants can upload electronic copies of documents with their application, if needed, in 33 states. With the addition of Ohio in 2016, all Medicaid groups, including seniors and people with disabilities, can apply through the online application in 30 states. Individuals can also apply for a nonhealth program, such as SNAP or TANF, using the online application in half of states. This count includes Kentucky, which launched an online multibenefit application in Figure 12 Number of States with Selected Features and Functions for Online Medicaid Applications, January 2017 Online Application Can start, stop, and return to application Can upload documents with application Seniors and people with disabilities can use to apply Can be used to apply for non-health programs Separate portal for assisters SOURCE: Based on results from a national survey conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families, Just over half of the states (26 states) have a web portal or secure login that enables consumer assisters to submit applications on behalf of consumers they help. Massachusetts and New Jersey added a portal for consumer assisters in In some states, the assister portals have additional functions or features that support the work of assisters, such as the ability to check a renewal date. These types of tools may help reduce workloads on state administrative staff, for example, if assisters are able to update addresses and other information. This functionality may also allow the state to track, monitor and report the work of assisters. In 41 states, individuals can create an online account to manage their Medicaid coverage after enrollment (Figure 13). Most states provide a wide array of functions through online accounts and states have expanded functionality over time, with several states adding functions to their accounts in Most of these accounts allow enrollees to report changes, review the status of their application, to renew coverage, and to view notices. Smaller numbers allow enrollees to go paperless and receive electronic notices or to pay premiums. Online accounts create administrative efficiencies by reducing mailing costs, call volume, and manual processing of updates such as an address change. They also provide enrollees increased autonomy to manage and monitor their coverage. Figure 13 Number of States with Selected Features for Online Accounts, January 2017 Online account Report changes Review application status Renew coverage View notices Authorize third-party access Upload documentation Electronic notices Pay premiums SOURCE: Based on results from a national survey conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families, Medicaid and CHIP Eligibility, Enrollment, Renewal, and Cost Sharing Policies as of January

13 States have begun to make online applications and accounts accessible through mobile devices, such as phones or tablets. As of January 2017, individuals in 28 states can complete and submit the online Medicaid application through a mobile device. Nine of these states have designed a mobile-friendly version of the application and/or developed a mobile app for individuals to apply through a mobile device (Figure 14). Similarly, in 27 states, enrollees can access the online Medicaid account through a mobile device. In 12 of these states, there is a mobilefriendly version of the account and/or the state has created an app for enrollees to access the account through a mobile device. A number of states indicate that they plan to enhance mobile access to online applications and accounts in 2017 or beyond. Figure 14 Number of States with Mobile Access to Online Medicaid Applications and Accounts, January Mobile Friendly Design and/or App 9 Can Complete through Mobile Device 19 Medicaid Application Mobile Friendly Design and/or App 12 Can Access through Mobile Device 15 SOURCE: Based on results from a national survey conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families, Medicaid Account One major shift under the ACA has been for states to rely on data from reliable electronic data sources rather than paper documentation to verify eligibility for Medicaid and CHIP. This change provides for a faster, more efficient eligibility determination process that reduces paperwork requirements for individuals and eases administrative burden on states, although it required significant upfront work by states to establish system connections to other data sources. All states verify income eligibility, as well as citizenship and qualified immigration status of applicants, as required in Medicaid and CHIP. States must verify citizenship or qualified immigration status in advance of enrollment. Individuals who attest to a qualified status but who cannot have their eligibility confirmed electronically must be given a reasonable amount of time to provide adequate documentation. Nearly all states (44 states) verify income prior to enrollment, while 7 states complete the verification after enrollment. Verification of other eligibility criteria, such as age/date of birth, state residency, and household size vary across states and criteria, reflecting state options to verify this information before or after enrollment or to rely on self-attestation of information. If a state relies on self-attestation, it must verify information if it has any data on file that conflicts with the self-attestation. All states access income and other information from the Social Security Administration, and many states also use state wage and unemployment data to verify eligibility criteria. As of January 2017, more than two-thirds of states get income and other information through the federal data hub, which was established by the ACA. The data hub enables states to access information from multiple federal agencies, including the Internal Revenue Service, the Social Security Administration (SSA), the Department of Homeland Security (DHS), and a commercial database that provides earnings reported by large employers. States not using the federal hub rely on direct links to SSA and DHS databases that existed before the ACA. In addition, most states utilize state wage and unemployment data for income and other information. Fewer states rely on federal or state tax data. Medicaid and CHIP Eligibility, Enrollment, Renewal, and Cost Sharing Policies as of January

14 As of January 2017, 42 states were processing automated Medicaid renewals (Figure 15). This count includes five states that newly implemented automated renewal processes during Similar to datadriven enrollment, under the ACA, states are to use electronic data when available to renew coverage without requiring an individual to fill out a renewal form or provide documentation. This approach minimizes paperwork for individuals and reduces workloads for states. Among the 38 states able to report the share of renewals that are completed through automatic processes, 19 states report that more than 50% of renewals are automated (Figure 16), including 10 states with automatic renewal rates above 75%. In comparison, only 3 states reported that over 75% of renewals were automated as of January Figure 15 Medicaid Renewal Processes and Status of Renewals, January 2017 Number of States: Processing Automated Renewals Using Pre-populated Renewal Forms 41 Telephone Renewals 45 Up-to-Date Processing Renewals SOURCE: Based on results from a national survey conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families, Figure 16 Share of Medicaid Renewals Completed Using Automated Processes, January 2017 CA AK OR WA NV ID AZ UT MT WY NM HI CO ND SD NE MA CT RI NJ DE MD DC >50% completed automatically (19 states, including DC ) <50% completed automatically (19 states) Completing automatic renewals, but share not reported (4 states) Not completing automatic renewals (9 states) NOTE: Share of renewals for non-disabled children, pregnant women, parents and expansion adults. SOURCE: Based on results from a national survey conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families, KS TX OK MN IA MO AR LA WI IL MS IN TN MI AL KY OH WV GA SC PA VT VA NC FL NY ME NH If a renewal cannot be completed based on available data, states are expected to send a prepopulated notice or renewal form to the enrollee and to allow individuals to renew by phone. Between January 2016 and 2017, the number of states able to send pre-populated renewal forms or notices increased from 41 to 43. In 13 states, the forms are populated using updated sources of data from electronic data matches. With the addition of Arkansas and Texas during 2016, individuals can renew Medicaid coverage by phone in 41 states as of January Most states are up-to-date on renewals as of January Six states report ongoing delays in processing renewals, most often citing system challenges or staff capacity as contributing factors. States can take up additional options to streamline enrollment and renewal beyond the processes standardized by the ACA. Most of these options have been available for many years prior to the ACA, but some were made newly available by the ACA. States use of these options may decline over time as states are able to achieve more real-time determinations and automated renewals through their standard processes. However, the options may remain useful for providing access to coverage for individuals who cannot have their eligibility verified in real-time. As of January 2017, states use a range of these options (Figure 17): Medicaid and CHIP Eligibility, Enrollment, Renewal, and Cost Sharing Policies as of January

15 Presumptive eligibility. Presumptive eligibility is a longstanding option in Medicaid and CHIP, which allows states to authorize qualified entities such as community health centers or schools to make a temporary eligibility determination to expedite access to care for children and pregnant women while the full application is processed. The ACA broadened the use of presumptive eligibility in two ways. First, it allows states that provide presumptive eligibility for children or pregnant women to extend the policy to parents, adults, and other groups. In 2016, two states (Missouri and Wyoming) expanded their use of presumptive eligibility. As of January 2017, over half of states use presumptive eligibility for children or pregnant women, while smaller numbers have adopted this policy for other groups. Second, the ACA gives hospitals nationwide the authority to determine eligibility presumptively for all non-disabled individuals under age 65. With the addition of Tennessee during 2016, hospital-based presumptive eligibility has been implemented in 46 states of as January 2017; 38 states report that hospitals are submitting applications through this process. Express Lane Eligibility. Express Lane Eligibility (ELE) is another longstanding option that allows states to enroll or renew children in Medicaid or CHIP based on findings from other programs, like SNAP. As of January 2017, seven states (Alabama, Colorado, Iowa, Louisiana, New York, South Carolina, and South Dakota) enroll children in Medicaid through ELE, while three states (Colorado, Iowa, and Pennsylvania) do so in CHIP. Georgia ended its use of ELE for children in New York has a waiver to use ELE to enroll parents. Six states use ELE to renew children s Medicaid coverage (Alabama, Louisiana, Massachusetts, New York, South Carolina, and South Dakota), while two states (Massachusetts and Pennsylvania) do so in CHIP. Massachusetts also uses ELE to renew parents and expansion adults in Medicaid under Section 1115 waiver authority. 12-month continuous eligibility. States are expected to re-determine eligibility every 12 months. During this 12-month period, enrollees are required to report changes and will lose coverage if these changes make them ineligible. However, states have an option to provide 12-month continuous eligibility to children, which enables them to provide more stable coverage by disregarding changes in income until renewal. Continuous eligibility promotes retention and reduces the number of people moving on and off of coverage due to small changes in income, which decreases administrative costs. It also improves states ability to monitor quality of care given that many quality measures require at least 12 months of continuous enrollment. States can adopt 12-month continuous eligibility for children as an option, but must obtain Section 1115 waiver approval to provide it to parents and other adults. The number of states that have adopted 12-month continuous eligibility remained stable in As of January 2017, 24 states provide continuous eligibility to children in Medicaid, 26 of the 36 states with separate CHIP programs use it in CHIP, and Montana and New York provide it to parents and other adults under waiver authority. Figure 17 Number of States Adopting Facilitated Enrollment and Renewal Options, January Children's Medicaid 11 CHIP (Total = 36 States) Presumptive Eligibility 30 Pregnant Women 7 Children's Medicaid 3 CHIP (Total = 36 States) Express Lane Eligibility At Enrollment 6 Children's Mediciad 2 CHIP (Total = 36 States) Express Lane Eligibility At Renewal 24 Children's Medicaid SOURCE: Based on results from a national survey conducted by the Kaiser Commission on Medicaid and the Uninsured and the Georgetown University Center for Children and Families, CHIP (Total = 36 States) 12-Month Continuous Eligibility Medicaid and CHIP Eligibility, Enrollment, Renewal, and Cost Sharing Policies as of January

16 States have options to charge premiums and cost sharing in Medicaid up to maximum allowable charges under federal rules that vary by income and group (Box 1). 8 These rules establish parameters for premiums and cost sharing given that Medicaid and CHIP enrollees have limited ability to pay out-of-pocket costs due to their modest incomes and a large body of research that shows that premiums and cost sharing can impede access to coverage and care for low-income families. 9 Premiums in Medicaid. States may charge premiums for Medicaid enrollees with incomes above 150%, including children and adults. Medicaid enrollees with incomes below 150% FPL may not be charged premiums. Cost Sharing in Medicaid. States may charge cost sharing in Medicaid, but allowable charges vary by income (see Table 1). Cost sharing cannot be charged for emergency, family planning, pregnancy-related services in Medicaid, preventive services for children, or for preventive services defined as essential health benefits in Alternative Benefit Plans in Medicaid. In addition, children enrolled through mandatory eligibility categories generally cannot be charged cost-sharing. The federal minimum eligibility standard for children is 133% FPL, although some states have higher minimum standards for children. Limit on Out-of-Pocket Costs. Overall, premium and cost sharing amounts for family members enrolled in Medicaid may not exceed 5% of household income. This 5% cap is applied on a monthly or quarterly basis. Premiums and Cost Sharing in CHIP. States have somewhat greater flexibility to charge premiums and cost sharing for children covered by CHIP, although there remain limits on the amounts that can be charged, including an overall cap of 5% of household income. Table 1: Maximum Allowable Cost Sharing Amounts in Medicaid by Income <100% FPL 100% 150% FPL >150% FPL $4 10% of state cost 20% of state cost $8 $8 No limit (subject to overall 5% of household income limit) $4 $8 $4 $8 $4 20% of state cost $75 per stay 10% of state cost 20% of state cost Notes: Some groups and services are exempt from cost sharing, including children enrolled in Medicaid through mandatory eligibility pathways, emergency services, family planning services, pregnancy related services, and preventive services for children. Maximum allowable amounts are as of FY2014. Beginning October 1, 2015, maximum allowable amounts increase annually by the percentage increase in the medical care component of the Consumer Price Index for All Urban Consumers (CPI-U). Medicaid and CHIP Eligibility, Enrollment, Renewal, and Cost Sharing Policies as of January