Transportation.. the right way. HP Provider Relations/October 2013
|
|
- Sandra Newman
- 6 years ago
- Views:
Transcription
1 Transportation.. the right way HP Provider Relations/October 2013
2 Agenda Session objectives Transportation services Provider enrollment Member eligibility Billing guidelines Copayment amounts and exemptions Prior authorization Common denials Frequently asked questions Helpful tools Q&A 2
3 Objectives At the end of this session, providers will understand: Enrollment, recertification, and revalidation Eligibility verification Correct billing practices Copayments and copayment exemptions Prior authorization Common claim denials Helpful tools 3
4 Transportation Services
5 Types of Transportation Services Advanced Life Support ALS Care given at the scene of an accident, act of terrorism, or illness; care given during transport; care given at the hospital by a paramedic or emergency medical technician-intermediate; and care that is more advanced than the care usually provided by an emergency medical technician or an emergency medical technicianbasic advanced Basic Life Support BLS BLS services do not include invasive medical care techniques or advanced life support Commercial or Common Ambulatory Service CAS Transporting ambulatory members to or from an IHCP covered service 5
6 Types of Transportation Services Commercial or Common Ambulatory Service CAS Transporting ambulatory members to or from an IHCP covered service Non-ambulatory Service NAS Transporting non-ambulatory services (member must travel in a Taxi wheelchair) to or from an IHCP-covered service Taxi providers transport members to or from an IHCP covered service May operate under authority from a local governing body (city taxi or livery license) 6
7 Enrollment
8 Enrollment Meet the Requirements Reference the IHCP Provider Type and Specialty Matrix to determine documentation requirements 8
9 Enrollment Always Use the Most Recent Forms
10 Enrollment Always Use the Most Recent Forms
11 Enrollment Reminders Review the matrix: Choose the correct provider specialty Prepare the documentation requirements Motor Carrier Certificate Proof of auto insurance Copy of driver s license for all drivers Fingerprint and background checks; surety bond BT requirements Application fee IHCP Affordable Care Act requirements IHCP Bill Pay site ***Additional documentation my be required Download the most recent version of the Provider Enrollment form ****Enrollment with Traditional Medicaid does not automatically enroll a provider with the managed care entities 11
12 Enrollment Recertification
13 Enrollment Recertification When a provider is required to recertify, a notification is sent to the provider 90 and 60 business days prior to the end date of a provider's eligibility to participate in the IHCP Valid and current licenses Certificates Proof of insurance If a provider fails to recertify before their eligibility end date, the provider must reenroll with the IHCP by submitting a new IHCP Provider Packet in its entirety 13
14 Enrollment Revalidation Under the Affordable Care Act (ACA), the Indiana Health Coverage Programs (IHCP) is required to revalidate all provider enrollments The ACA screening criteria apply during revalidation Providers will receive notification letters with instructions for revalidating 90 and 60 days before their revalidation deadline Providers should not take any steps to revalidate until they receive their notification letters Providers that fail to submit revalidation paperwork in a timely manner will be deactivated from participation in the IHCP as of the deadline date 14
15 Eligibility
16 Verify Eligibility Web interchange, AVR, Omni swipe 16
17 Verify Eligibility Key Areas Member is eligible Member has a nursing facility (NF) level of care Member is a Qualified Medicare Beneficiary (QMB) ALSO Have all Medicaid benefits ONLY Only have coverage for Medicare coinsurance and deductible Spend-down NEVER collect spend-down in advance Enrolled in Hoosier Healthwise risk-based managed care (RBMC) Follow guidelines for the appropriate managed care entity Third-party liability (TPL) insurance Medicare and TPL are primary Benefit limits exhausted Prior authorization may be required 17
18 Billing Guidelines
19 Billing Guidelines What Is a Trip? For billing purposes, a trip is defined as transporting a member from the initial point of pickup to the drop-off point at the final destination Cancelled transportation appointments or no show by the member is NOT a billable fee to the IHCP and the member can NOT be billed Transportation must be the least expensive type of transportation available that meets the medical needs of the member Trips must be billed according to the level of service rendered and not according to the vehicle type
20 Billing Guidelines What Is a Trip? Provider transports a member on the same date of service, but different trip levels (for example the to trip was a CAS trip, and the return trip was a NAS trip, with mileage for each base), these base trips must be billed on two different claim forms with the corresponding mileage for each base The provider makes a round trip, or two one-way trips for the same member, same date of service, and same level of base code, both runs should be submitted on the same detail with two units of service All mileage for the trip must be billed on the one detail with the total number of miles associated for the roundtrip to include the first 10 miles 20
21 Billing Guidelines Mileage Mileage does not start until the member is in the vehicle (loaded mileage) Transportation providers are expected to transport members along the shortest, most efficient route to and from a destination Mileage must be documented on the trip sheet using odometer readings or mapping software programs Mileage is reimbursed, in addition to the base rate, under the following circumstances: Ambulance providers are reimbursed for loaded mileage of the trip regardless of the type or level of service being billed Taxi providers are not reimbursed for mileage and are not required to submit mileage with their claim; however, the mileage must be documented 21
22 Billing Guidelines Mileage Mileage does not start until the member is in the vehicle (loaded mileage The first 10 miles of a CAS or NAS trip are billed into the base rate with no separate reimbursement for mileage For trips less than 10 miles, the IHCP does not require the provider to bill mileage; however, if the provider does bill mileage, the IHCP processes the mileage as a denied line item CAS and NAS providers must bill for all mileage when travel exceeds 10 miles one way Total mileage should be billed including the first 10 Fractional miles are not allowed If the provider transports the member between 15.0 and 15.4 miles, the provider should bill 15 miles; if the trip is between 15.5 miles and 16.0 miles, the provider should bill 16 miles 22
23 Billing Guidelines Multiple Passengers When two or more members are transported simultaneously from the same county to the same vicinity for medical services, the second and subsequent member transported in a single CAS or NAS vehicle is reimbursed at one-half the base rate For example, no mileage should be billed in conjunction with T Nonemergency transport; commercial carrier, multi-pass, individualized service provided to more than one patient in the same setting The full base code, mileage, and waiting time are reimbursed for the first member only The IHCP does not provide reimbursement for multiple passengers in ambulances or family member vehicles Additional reimbursement is not available for multiple passengers when the billing provider does not bill non-ihcp customers for these services 23
24 Billing Guidelines Multiple Destinations Member is transported to multiple points in succession, the provider may not bill for a trip between each point of the destination The following examples offer explanations of this concept: Example 1: A vehicle picks up a member at home and transports the member to the physician s office. This is a one-way trip. Example 2: A vehicle picks up a member from home and transports the member to the physician s office. The provider leaves, and later the same vehicle picks the member up from the physician s office and transports the member back to the member s home. This is considered two one-way trips. Example 3: A vehicle picks up the member from the physician s office and transports the member to the laboratory for a blood draw, waits outside the laboratory for the member, and then transports the member home. This is a one-way trip, even though there was a stop along the way. A stop along the way is not considered a separate trip. 24
25 Billing Guidelines Rotary Wing Air Ambulance Requires a prior authorization Providers are required to bill for both the base rate and mileage codes Claims no longer require an attachment for a cost invoice Can be submitted electronically Each code is reimbursed at a specific rate per the IHCP Fee Schedule Refer to IHCP Provider Manual, Chapter 8, Section 4 25
26 Billing Guidelines Taxi Taxi providers cannot transport outside the jurisdiction designated by their city taxi license To transport outside the jurisdiction, the taxi provider must be enrolled as a common carrier If a taxi transports across county borders, the Indiana Department of Revenue s Motor Carrier Services Division must certify taxi transport as a common carrier 26
27 Billing Guidelines Modifiers Providers must include the origin and destination modifiers with the base rate procedure codes The first character of the two-digit modifier indicates the transport s place of origin The second character indicates the destination When a member is transported by more than one transportation company on the same date of service, use of the modifiers helps to prevent one of the claims from denying as a duplicate of the other provider s claim A list of appropriate modifiers can be found in the IHCP Provider Manual in Chapter 8, Section 4 27
28 Billing Guidelines Modifiers Modifier Description D Diagnostic or therapeutic site, other than P or H E Residential, domiciliary, or custodial facility (nursing home, not SNF) G Hospital-based dialysis facility (hospital or hospital-related) H Hospital I Site of transfer between types of ambulance J Nonhospital-based dialysis facility N Skilled nursing facility (SNF) P Physician office R Residence S Scene of accident or acute event
29 Billing Guidelines Diagnosis Dialysis Nursing Home General V560 V561 V568 V Required to bypass 20 one-way trip limitation Required on all dialysis claims Required to bypass 20 one-way trip limitation Required on all nursing home Will not bypass 20 oneway trip limitation Required on all claims except dialysis and nursing home
30 Billing Guidelines Attendant An additional attendant may be needed in situations where the driver cannot load the member without help, such as when wheelchair-bound member lives upstairs and the residence has no wheelchair ramp In this situation: The additional attendant who assists must be an employee of the billing provider and is not required to remain for the trip Providers must document the need for an additional attendant on the driver s ticket Claims must include the appropriate procedure codes and modifiers 30
31 Billing Guidelines Accompanying Parent/Attendant Accompanying parent Members younger than 18 years of age need an adult to accompany them to a medical service The provider should bill the appropriate accompanying parent or attendant code Accompanying attendant When adult members need an attendant to travel with them for a medical service, the provider should bill the appropriate accompanying parent or attendant code 31
32 Billing Guidelines Accompanying Parent/Attendant The following guidelines are for billing the accompanying parent or attendant codes: The procedure code for the base rate and the accompanying parent or attendant is billed under the IHCP member identification number (RID) Additional reimbursement is not available for accompanying parent or attendant when the billing provider does not bill non-ihcp customers for like services The provider must maintain documentation on the driver s ticket to support that the accompanying parent or attendant was transported with the IHCP member This documentation must include the name, signature, and relation of the accompanying parent or attendant 32
33 Billing Guidelines Wait Time Wait time in excess of 30 minutes is reimbursable when: The vehicle is parked outside the medical service provider, awaiting the return of the member to the vehicle and if the member is transported 50 miles or more one-way PA is obtained for all codes associated with trips of 50 miles or more one-way, including waiting time The first 30 minutes of wait time is not covered; however, the total wait time must be included on the claim, or the claim will not be paid appropriately One unit of service is billed for each 30 minutes of wait time (round to nearest unit) Documentation, including start and stop times, must be maintained on the driver s ticket to support the wait time billed 33
34 Billing Guidelines Web interchange Bill the correct code and modifier for the level and type of service provided IHCP Provider Manual, Chapter 8, Section 4 34
35 Billing Guidelines Web interchange 35
36 Billing Guidelines Web interchange 36
37 Billing Guidelines Web interchange 37
38 Member Copayments
39 Member Copayment Amounts IHCP requires a copayment for transportation services The copayment shall be made by the recipient and collected by the provider at the time the service is rendered Medicaid reimbursement to the provider shall be adjusted to reflect the copayment amount for which the recipient is liable Members cannot be denied services for inability to pay copay at the time of service The member may be billed Copayment Description $0.50 Services for which the IHCP pays $10.00 or less $1.00 Services for which the IHCP pays $10.01 to $50.00 $2.00 Services for which the IHCP pays $50.01 or more 39
40 Copayment Exemptions Copayments are not required for: Members younger than 18 years old An assistant or accompanying adult traveling with a member younger than age 18 years old Pregnancy (indicated by checking yes or no radio button or entering Y in field 24H on a paper claim) Services furnished to individuals who are patients in: Inpatient hospital Nursing facilities Intermediate care facility for individuals with intellectual disability 40
41 Prior Authorization
42 Prior Authorization Requirements Trips exceeding 20 one-way trips per rolling 12-month period require prior authorization (PA) Other services that require PA: Air ambulance transportation Bus transportation Interstate transportation or transportation services rendered by a provider located out-of-state in a nondesignated area 42
43 PA Requirements Trips of 50 miles or more one way require PA When requesting PA, providers should include codes for all services: Base rate Mileage Wait time Accompanying parent or attendant or additional attendant Signature stamps Providers may use signature stamps on the PA request form; see IHCP Provider Manual, Chapter 6, Section 1 43
44 PA Requirements Exceptions Emergency ambulance services Hospital admission or discharge Transportation to a hospital for admission or from a hospital to home after discharge is exempt from 20 one-way trip limitation Members on renal dialysis V56.0, V56.1, or V56.8 (required to bypass PA) Members in nursing homes V70.5 (required to bypass PA) 44
45 PA Contacts Traditional Medicaid fee-for-service Traditional Medicaid fee-for-service PA requests are processed by: ADVANTAGE Health Solutions P.O. Box Indianapolis, IN (Fax) PA submission available on Web interchange 45
46 PA Contacts Care Select Each care management entity (CME) is responsible for processing PA requests for its respective Care Select members: MDwise Care Select P.O. Box Indianapolis, IN (Fax) ADVANTAGE Health Solutions P.O. Box Indianapolis, IN (Fax) 46
47 PA Submission Web interchange Insert screen shot of pa submission 47
48 Common Denials
49 Edit 4080 Mileage is not reimbursable unless the recipient is transported 11 miles or more one way please verify and resubmit Cause: System is deducting first 10 miles from the claim Resolution: The initial 10 miles are included in the base rate; mileage is only reimbursed for 11 miles or more Providers should bill the total miles traveled for each trip IndianaAIM will automatically calculate the appropriate mileage reimbursement 49
50 Edit 6803 Prior authorization required for one-way trips in excess of 20 Cause: Member has already had 20 trips paid Resolution: Make sure to check for benefit limits reached on eligibility prior to transporting member Submit a PA request for more trips then resubmit claim after approved PA is received 50
51 Edit 5000 Possible duplicate Cause: Two round trips made in one day; the second trip denies as a duplicate Resolution: Indicate four units on one line Combine total mileage on one line Maintain documentation for the two separate round trips 51
52 Edit 2007 QMB recipient Cause: Member enrolled in Medicare Resolution: Verify eligibility and review QMB Only versus Also to see if member eligible for service 52
53 Frequently Asked Questions
54 Frequently Asked Questions Why is the copayment deducted from my claim twice? Do not deduct copayment amount when submitting claims The IHCP systematically deducts the copayment from the claim payment Why is a copayment deducted when the patient is pregnant? To bypass the copayment edit, indicate yes in pregnancy field on paper claim field 24H and on an electronic claim pregnancy button Why is a copayment deducted when I transport a patient to the hospital for admission? Indicate the appropriate two-digit place of service code 54
55 Frequently Asked Questions Why do I receive denials for the 20-trip limit when I transport a nursing facility patient? To bypass the 20-trip limit denial, you must use diagnosis code V70.5 when transporting a nursing facility patient If I make two round trips in one day, why does the second round trip deny as a duplicate? Maintain documentation for the two separate trips The IHCP will pay claims for both trips if you bill them on one detail line indicating 4 units of service Why are 10 miles of each one-way trip deducted from my mileage? The initial 10 miles are built into the base rate Mileage is only reimbursed for 11 miles or more 55
56 Find Help
57 Helpful Tools IHCP Provider website at indianamedicaid.com IHCP Provider Manual (web, CD, or paper) IHCP Provider Manual, Chapter 8, Section 4 Customer Assistance or (317) in the Indianapolis local area Provider field consultant Locate area consultant map on: indianamedicaid.com (provider home page> Contact Us> Provider Relations Field Consultants) or Web interchange > Help > Contact Us HP Written Correspondence P.O. Box 7263 Indianapolis, IN
58 Q&A
Spend-down. HP Provider Relations/October 2013
Spend-down HP Provider Relations/October 2013 Agenda Objectives Spend-down Rule Eligibility Billing the Member Quiz Claims Processing Helpful Tools Questions & Answers 2 Objectives To explain how the spend-down
More informationThird Party Liability. Presented by EDS Provider Field Consultants
Third Party Liability Presented by EDS Provider Field Consultants OCTOBER 2007 Agenda Session Objectives TPL Responsibilities Identifying TPL Resources Updating TPL Information Reporting Casualty Cases
More informationUB-04 Medicare Crossover and Replacement Plans. HP Provider Relations October 2012
UB-04 Medicare Crossover and Replacement Plans HP Provider Relations October 2012 Agenda Objectives Medicare crossover claim defined Medicare replacement plan claims Electronic billing of crossovers Paper
More informationDME/HME What you need to know. HP Provider Relations/October 2014
DME/HME What you need to know HP Provider Relations/October 2014 Agenda Objectives Revalidation Provider Code Sets Fee Schedule Manual Pricing Guidelines Capped Rental Repair and Replacement Mail Order
More informationClaim Adjustment Process. HP Provider Relations/October 2015
Claim Adjustment Process HP Provider Relations/October 2015 Agenda Types of adjustments System-initiated adjustments Web interchange adjustment process Void feature Paper adjustment process Timely filing
More informationResearch and Resolve UB-04 Claim Denials. HP Provider Relations/October 2014
Research and Resolve UB-04 Claim Denials HP Provider Relations/October 2014 Agenda Claim inquiry on Web interchange By member number and date of service Understand claim status information, disposition,
More informationAvenues of Resolution for Indiana Health Coverage Programs
Avenues of Resolution for Indiana Health Coverage Programs HP Provider Relations/October 2013 Agenda Resolving Claims-related Questions Provider Enrollment Prior Authorization Fee Schedule Indiana Health
More informationHome and Community- Based Services Waiver Program. HP Provider Relations/October 2013
Home and Community- Based Services Waiver Program HP Provider Relations/October 2013 Agenda Objectives Overview of the Home and Community- Based Services (HCBS) Waiver Program Member eligibility Billing
More informationHealthy Indiana Plan (HIP) Provider Orientation
Serving Hoosier Healthwise, Healthy Indiana Plan Healthy Indiana Plan (HIP) Provider Orientation Agenda Program overview Benefit coverage Eligibility HIP offerings Medically frail and various member categories
More informationClaim Adjustment Process. HP Provider Relations/October 2013
Claim Adjustment Process HP Provider Relations/October 2013 Agenda Session Objectives Types of Adjustments Adjustment Criteria Adjustment Process Web interchange Replacement Process Paper Adjustment Process
More informationMedical Equipment/ Manual Pricing Guidelines. HP Provider Relations October 2012
Medical Equipment/ Manual Pricing Guidelines HP Provider Relations October 2012 Agenda Objectives Provider Code Sets Fee Schedule Manual Pricing Capped Rental Repair and Replacement Mail Order Supplies
More informationLife of a Claim. HP Provider Relations/August 2014
Life of a Claim HP Provider Relations/August 2014 Agenda General requirements for reimbursement by the Indiana Health Coverage Programs (IHCP) System edits System audits Pricing methodologies Suspended
More informationHome and Community- Based Services Waiver Program
Home and Community- Based Services Waiver Program Virtual Room Participants: Please call 1-877-675-4345 and enter Passcode 5871747309 to hear the presenter. This training session will begin at 9am EDT.
More informationInsert photo here. Common Denials. Presented by EDS Provider Field Consultants
Insert photo here Common Denials Presented by EDS Provider Field Consultants October 2007 Common Denials Agenda Session Objectives Edits and Audits Defined Edit Grouping Denial Overview Questions 2 October
More informationNursing Facility, Long-term Care Providers, and Intermediate Care Facilities for the Mentally Retarded
INDIANA HEALTH COVERAGE PROGRAMS P R O V I D E R B U L L E T I N B T 2 0 0 9 0 3 F E B R U A R Y 1 0, 2 0 0 9 To: Nursing Facility, Long-term Care Providers, and Intermediate Care Facilities for the Mentally
More informationPharmacy Coverage and Claim Submission Guidelines
P R O V I D E R B U L L E T I N B T 2 0 0 0 0 1 8 J U N E 1, 2 0 0 0 To: Subject: All Indiana Health Coverage Programs Providers Overview The purpose of this bulletin is to provide coverage and reimbursement
More informationP R O V I D E R B U L L E T I N B T N O V E M B E R 1 5,
P R O V I D E R B U L L E T I N B T 2 0 0 5 2 7 N O V E M B E R 1 5, 2 0 0 5 To: All Providers Subject: Overview Beginning on January 1, 2006, the Family and Social Services Administration (FSSA) will
More informationEmergency Services INDIANA HEALTH COVERAGE PROGRAMS. Copyright 2017 DXC Technology Company. All rights reserved.
INDIANA HEALTH COVERAGE PROGRAMS PROVIDER REFERENCE M ODULE Emergency Services L I B R A R Y R E F E R E N C E N U M B E R : P R O M O D 0 0 0 2 5 P U B L I S H E D : N O V E M B E R 1 6, 2 0 1 7 P O L
More informationUnderstanding Your Remittance Advice. HP Provider Relations/2014 IHCP Annual Seminar
Understanding Your Remittance Advice HP Provider Relations/ Agenda Session Objectives Remittance Advice (RA) General Information Financial Transactions RA Summary Page Stale-Dated and Reissued Checks Helpful
More informationCommercial Non-Emergency Medical Transportation Providers
January 2008 Provider Bulletin Number 808a Commercial Non-Emergency Medical Transportation Providers Manual Updates Effective with dates of service on and after January 15, 2008, the following changes
More informationVision Services. HP Provider Relations October 2012
Vision Services HP Provider Relations October 2012 Agenda Objectives Common Denials Provider Code Sets Billing Procedures Lenses Frames Benefit Limit Verification Prior Authorization Find Help Q&A CPT
More informationWelcome Third Quarter EDS Workshop Presented by MDwise, Inc., CompCare and MDwise Delivery Systems Provider Relation Reps.
Welcome Third Quarter EDS Workshop Presented by MDwise, Inc., CompCare and MDwise Delivery Systems Provider Relation Reps. The Best Care. Because We Care. -1- 1. Claims Submission 2. Members Eligibility
More informationRemittance Advice and Financial Updates
Insert photo here Remittance Advice and Financial Updates Presented by EDS Provider Field Consultants August 2007 Agenda Session Objectives Remittance Advice (RA) General Information The 835 Electronic
More informationIHCP Annual Workshop October 2016
IHCP Annual Workshop October 2016 MDwise CMS-1500 Billing and Claim Processing Exclusively serving Indiana families since 1994. Agenda Who is MDwise? Provider Enrollment: Are you a contracted MDwise Provider?
More informationREINSTATEMENT And IMPLEMENTATION Of LAHIPP THIRD PARTY LIABILITY (TPL) CLAIMS PAYMENT
REINSTATEMENT And IMPLEMENTATION Of LAHIPP THIRD PARTY LIABILITY (TPL) CLAIMS PAYMENT April 7, 2017 LOUISIANA MEDICAID PROGRAM DEPARTMENT OF HEALTH BUREAU OF HEALTH SERVICES FINANCING TABLE OF CONTENTS
More informationCMS-1500 professional providers 2017 annual workshop
Serving Hoosier Healthwise, Healthy Indiana Plan CMS-1500 professional providers 2017 annual workshop Reminders and updates The (Anthem) Provider Manual was updated in July 2017. The provider manual is
More informationIHCP Annual Workshop October 2016
IHCP Annual Workshop October 2016 MDwise UB-04 Billing and Claim Processing Exclusively serving Indiana families since 1994. APP0216 (9/15) Agenda Who is MDwise? Provider Enrollment: Are you a MDwise contracted
More informationProvider Healthcare Portal Demonstration:
Provider Healthcare Portal Demonstration: Claim Denials Professional Claims (CMS-1500) HPE October 2016 Agenda Getting started Searching claims Copying and correcting claims Most common denials; how to
More informationCoreMMIS bulletin Core benefits Core enhancements Core communications
CoreMMIS bulletin Core benefits Core enhancements Core communications INDIANA HEALTH COVERAGE PROGRAMS BT201667 OCTOBER 20, 2016 CoreMMIS billing guidance: Part I On December 5, 2016, the Indiana Health
More informationThird Party Liability
INDIANA HEALTH COVERAGE PROGRAMS PROVIDER REFERENCE M ODULE Third Party Liability L I B R A R Y R E F E R E N C E N U M B E R : P R O M O D 0 0 0 1 7 P U B L I S H E D : A P R I L 2 6, 2 0 1 8 P O L I
More informationThird Party Liability
INDIANA HEALTH COVERAGE PROGRAMS PROVIDER REFERENCE M ODULE Third Party Liability L I B R A R Y R E F E R E N C E N U M B E R : P R O M O D 0 0 0 1 7 P U B L I S H E D : O C T O B E R 3, 2 0 1 7 P O L
More informationIHCP bulletin INDIANA HEALTH COVERAGE PROGRAMS BT MAY 22, 2012
IHCP bulletin INDIANA HEALTH COVERAGE PROGRAMS BT201217 MAY 22, 2012 Hospital Assessment Fee As the Indiana Hospital Association (IHA) and the Office of Medicaid Policy and Planning (OMPP) have previously
More informationOverview. Before You Begin! Who Uses This Packet. General Instructions. IHCP Hospital and Facility Provider Enrollment and Profile Maintenance Packet
Overview IHCP Hospital and Facility Provider Enrollment and Profile Maintenance Packet indianamedicaid.com Before You Begin! You are encouraged to use the Provider Healthcare Portal for submitting enrollment
More informationP R O V I D E R B U L L E T I N B T J U N E 1,
P R O V I D E R B U L L E T I N B T 2 0 0 5 1 1 J U N E 1, 2 0 0 5 To: All Providers Subject: Overview The purpose of this bulletin is to provide information about system modifications that are effective
More informationAll Indiana Health Coverage Programs Providers
P R O V I D E R B U L L E T I N B T 2 0 0 1 0 3 J A N U A R Y 2 6, 2 0 0 1 To: Subject: All Indiana Health Coverage Programs Providers Claim Correction Form Overview Overview The purpose of this bulletin
More informationRemittance Advice 101. HPE Provider Relations/October 2016
Remittance Advice 101 HPE Provider Relations/October 2016 Agenda General Information Search Payment History RA Summary Page Understanding the Remittance Advice Stale-Dated and Reissued Checks Helpful Tools
More informationClaim Adjustments. Voids and Replacements INDIANA HEALTH COVERAGE PROGRAMS. Copyright 2017 DXC Technology Company. All rights reserved.
INDIANA HEALTH COVERAGE PROGRAMS PROVIDER REFERENCE M ODULE Claim Adjustments Voids and Replacements L I B R A R Y R E F E R E N C E N U M B E R : P R O M O D 0 0 0 0 3 P U B L I S H E D : D E C E M B
More informationOnce you have provided all necessary information, the TMS operator will tell you how your request will be met.
CHESTER J. CULVER, GOVERNOR PATTY JUDGE, LT. GOVERNOR DEPARTMENT OF HUMAN SERVICES CHARLES J. KROGMEIER, DIRECTOR September 1, 2010 Dear Iowa Medicaid Member: Earlier this year, the Iowa Department of
More informationDY574_261023_br. Indiana Association for Home & Hospice Care Reimbursement Meeting February 24, 2010
Indiana Association for Home & Hospice Care Reimbursement Meeting February 24, 2010 Medical Necessity Reviews Providers have raised concerns regarding the need for signed MD orders to approve a request
More informationDear Prospective Provider, THE APPLICATION PROCESS. Step 1: Step 2: Billing Providers. Rendering Providers
P R O V I D E R E N R O L L M E N T I N S T R U C T I O N S Dear Prospective Provider, On behalf of EDS and the Office of Medicaid Policy and Planning (OMPP), thank you for your interest in becoming a
More informationPassport Advantage Provider Manual Section 13.0 Provider Billing Manual Table of Contents
Passport Advantage Provider Manual Section 13.0 Provider Billing Manual Table of Contents 13.1 Claim Submissions 13.2 Provider/Claims Specific Guidelines 13.3 Understanding the Remittance Advice 13.4 Denial
More informationManaged Health Services
Managed Health Services National Provider Identifier MHS needs to obtain NPI numbers prior to January 2008. Please submit directly to MHS for entry into our claims payment system. Submit NPI via MHS Web
More informationArkansas Department of Health and Human Services Division of Medical Services P.O. Box 1437, Slot S-295 Little Rock, AR
Arkansas Department of Health and Human Services Division of Medical Services P.O. Box 1437, Slot S-295 Little Rock, AR 72203-1437 Fax: 501-682-2480 TDD: 501-682-6789 & 1-877-708-8191 Internet Website:
More informationChapter 1 Section 14
TRICARE Reimbursement Manual 6010.61-M, April 1, 2015 General Chapter 1 Section 14 Issue Date: August 26, 1985 Authority: 32 CFR 199.4(d)(3)(v), 32 CFR 199.14(j)(1)(i)(A), and 10 USC 1079(h)(1) Revision:
More informationIndiana Health Coverage Program Seminar Presented by MDwise UB-04 October 22-24, 2007
Indiana Health Coverage Program Seminar Presented by MDwise UB-04 October 22-24, 2007 Topics for today Who is MDwise MDwise Delivery Systems UB-04 Claims submission and Inquiries Referrals and Prior Authorization
More informationMDwise Annual IHCP Seminar. Exclusively serving Indiana families since 1994.
MDwise 101 2016 Annual IHCP Seminar Exclusively serving Indiana families since 1994. Agenda MDwise history IHCP Overview MDwise Delivery System Model IHCP Program Overview Hoosier Healthwise Healthy Indiana
More informationHP Provider Relations Unit. 590 Program Provider Manual
HP Provider Relations Unit I N D I A N A H E A L T H C O V E R A G E P R O G R A M S 590 Program Provider Manual L I B R A R Y R E F E R E N C E N U M B E R : P R P E 1 0 0 0 3 R E V I S I O N D A T E
More informationDurable & Home Medical Equipment (DME & HME)
Durable & Home Medical Equipment (DME & HME) Fee-for-Service Indiana Health Coverage Programs DXC Technology October 2017 Session Objectives Reference Materials Provider Healthcare Portal Service Descriptions
More informationC H A P T E R 1 4 : Medicare and Other Insurance Liability
C H A P T E R 1 4 : Medicare and Other Insurance Liability Reviewed/Revised: 10/1/2018 14.0 FIRST AND THIRD PARTY/OTHER COVERAGE Steward Health Choice Arizona, as an AHCCCS contractor is the payor of last
More informationSDMGMA Third Party Payer Day. Anja Aplan, Payment Control Officer
SDMGMA Third Party Payer Day Anja Aplan, Payment Control Officer Agenda Medicaid Overview Third Party Liability Common TPL Errors NPI and Taxonomy Billing Transportation Billing Diagnosis codes Aid Category
More informationAPPLICATION FOR MEDICARE SUPPLEMENT INSURANCE INDIANA
HEARTLAND NATIONAL LIFE INSURANCE COMPANY Medicare Supplement Administrative Office: PO Box 10812, Clearwater, FL 33757-8812 APPLICATION FOR MEDICARE SUPPLEMENT INSURANCE INDIANA HNAPP2010IN HEARTLAND
More informationNational Correct Coding Initiative
INDIANA HEALTH COVERAGE PROGRAMS PROVIDER REFERENCE M ODULE National Correct Coding Initiative L I B R A R Y R E F E R E N C E N U M B E R : P R O M O D 0 0 0 1 0 P U B L I S H E D : D E C E M B E R 1
More informationClaims and Billing Manual
2019 Claims and Billing Manual ProviDRs Care 1/2019 1 Contents Introduction... 3 How to Use This Manual... 3 About WPPA, Inc. dba ProviDRs Care... 3 How to Contact ProviDRs Care... 3 ProviDRs Care Network
More informationAll Providers Billing Medicare Crossover Claims. Medical and Institutional Crossover Claim Forms Update
P R O V I D E R B U L L E T I N BT200143 NOVEMBER 7, 2001 To: Subject: All Providers Billing Medicare Crossover Claims Medical and Institutional Crossover Claim Forms Update Overview This bulletin includes
More informationBILLING GLOSSARY OF TERMS
BILLING GLOSSARY OF TERMS Account Number: A unique number that is assigned in your medical record each time you visit the hospital. Adjustment: A portion of your hospital bill that is adjusted in accordance
More informationAnthem Blue Cross and Blue Shield. Serving Hoosier Healthwise and Healthy Indiana Plan
Anthem Blue Cross and Blue Shield Serving Hoosier Healthwise and Healthy Indiana Plan 3rd Quarter Updates NDC Denials The following elements are required for claims with NDC information J code NDC N4
More informationCMS 1450 (UB-04) institutional providers
Serving Hoosier Healthwise, Healthy Indiana Plan CMS 1450 (UB-04) institutional providers 2017 Annual Workshop Reminders and updates The provider manual was updated in July 2017. The provider manual is
More informationVision Services. Traditional Fee-for-Service. Indiana Health Coverage Programs DXC Technology October
Vision Services Traditional Fee-for-Service Indiana Health Coverage Programs DXC Technology October 1 2017 Session Objectives Reference Materials Provider Healthcare Portal Coverage Updates Billing Secondary
More informationLegacy MedigapSM Outline of Medigap insurance coverage and enrollment application for Plan A and Plan C
Medicare Supplement Coverage offered by Blue Cross Blue Shield of Michigan Legacy Medigap SM Outline of Medigap insurance coverage and enrollment application for Plan A and Plan C Legacy Medigap plan
More informationClaims Management. February 2016
Claims Management February 2016 Overview Claim Submission Remittance Advice (RA) Exception Codes Exception Resolution Claim Status Inquiry Additional Information 2 Claim Submission 3 4 Life of a Claim
More informationAETNA HEALTH AND LIFE INSURANCE COMPANY 800 Crescent Centre Dr., Suite 200, Franklin, Tennessee, Telephone:
AETNA HEALTH AND LIFE INSURANCE COMPANY 800 Crescent Centre Dr., Suite 200, Franklin, Tennessee, 37067 Telephone: 800 264.4000 OUTLINE OF MEDICARE SUPPLEMENT INSURANCE OUTLINE OF COVERAGE FOR POLICY FORM
More informationOverview. Before You Begin! Who Uses This Packet. General Instructions. Provider Profile Updates and Revalidations. Tips for Completing this Packet
Overview IHCP Transportation Provider Packet indianamedicaid.com Before You Begin! You are encouraged to use the Provider Healthcare Portal for submitting enrollment transactions to the Indiana Health
More informationISMA Coalition Meeting September 13, 2013
ISMA Coalition Meeting September 13, 2013 Questions and Answers 1. For OMPP and each MCE: When will all the Medicaid payers be able to accept electronic claims (837 files) for secondary claims with Primary
More informationVersion 7.5, August 2017 Page 1 of 11
Version 7.5, August 2017 Page 1 of 11 Overview IHCP Waiver Rendering Provider Enrollment and Profile Maintenance Packet indianamedicaid.com Before You Begin! You are encouraged to use the Provider Healthcare
More informationAnnual Notice of Changes for 2019
Presbyterian MediCare PPO Plan 1 offered by Presbyterian Insurance Company, Inc. Annual Notice of Changes for 2019 You are currently enrolled as a member of Presbyterian MediCare PPO Plan 1. Next year,
More informationTRANSPORTATION. [Type text] [Type text] [Type text] Version
New York State Billing Guidelines [Type text] [Type text] [Type text] Version 2016-01 5/26/2016 EMEDNY INFORMATION emedny is the name of the New York State Medicaid system. The emedny system allows New
More informationOut-of-State Providers
INDIANA HEALTH COVERAGE PROGRAMS PROVIDER REFERENCE M ODULE Out-of-State Providers L I B R A R Y R E F E R E N C E N U M B E R : P R O M O D 0 0 0 1 1 P U B L I S H E D : J A N U A R Y 1 1, 2 0 1 8 P O
More informationAmbulance and Emergency Medical Transport Services
Ambulance and Emergency Medical Transport Services Understanding the basics of BCBSNC processes An independent licensee of the Blue Cross and Blue Shield Association. U7430a, 2/11 Agenda + Enrollment +
More informationSunflower Health Plan. Regional Provider Workshop
Sunflower Health Plan Regional Provider Workshop Agenda & Objectives e Third Party Liability (TPL) & Coordination of Benefits (COB) Claims Submission Requirements Overview Sunflower TPL & COB Claims Processing
More informationANNUAL NOTICE OF CHANGES FOR 2017
Cigna-HealthSpring Primary (HMO) offered by Cigna-HealthSpring ANNUAL NOTICE OF CHANGES FOR 2017 You are currently enrolled as a member of Cigna-HealthSpring Primary (HMO). Next year, there will be some
More informationProvider Healthcare Portal Secondary Claims Submissions and Updates. Indiana Health Coverage Programs DXC Technology June 2017
Provider Healthcare Portal Secondary Claims Submissions and Updates Indiana Health Coverage Programs DXC Technology June 2017 2 Session Objectives When to include primary insurance information When is
More informationGonzales Healthcare Systems Policy
Gonzales Healthcare Systems Policy Subject: Financial Policy and Healthcare Transparency Purpose: To provide affordable and quality healthcare to our community. Therefore, it is essential that we establish
More informationCMS-1500 (02-12) Miscellaneous Claim Form
(02-12) Miscellaneous laim Physician and Non-Physician, Professional Services, Laboratory, Independent Diagnostic Testing Facilities (IDTF), Ambulance and other Transportation, EPSDT Service, Ambulatory
More informationAnnual Notice of Changes for 2019
Allwell Medicare (HMO) offered by Pennsylvania Health & Wellness, Inc. Annual Notice of Changes for 2019 You are currently enrolled as a member of Allwell Medicare (HMO). Next year, there will be some
More informationIHCP Annual Workshop October 2017
IHCP Annual Workshop October 2017 MDwise 101 HHW-HIPP0519( 10/17) Exclusively serving Indiana families since 1994. Agenda MDwise History IHCP Overview MDwise Delivery System Model IHCP Program Overview
More informationPresumptive Eligibility. Last Updated: February 20, 2018
Presumptive Eligibility Last Updated: February 20, 2018 Agenda Presumptive Eligibility Overview Covered Benefits Qualified Providers (QPs) How to Become a QP Completing the PE Application Other Resources
More informationBehavioral Health Professional Refresher Workshop. Presented by The Department of Social Services & HP
Behavioral Health Professional Refresher Workshop Presented by The Department of Social Services & HP 1 Training Topics Client Eligibility Verification Policy Review Fee Schedule Updates Provider Bulletins
More informationOverview. IHCP Pharmacy Provider Enrollment and Profile Maintenance Packet. Before You Begin! Who Uses This Packet. General Instructions
Overview IHCP Pharmacy Provider Enrollment and Profile Maintenance Packet indianamedicaid.com >> Before You Begin! You are encouraged to use the Provider Healthcare Portal for submitting enrollment transactions
More informationCHAPTER 3: MEMBER INFORMATION
CHAPTER 3: MEMBER INFORMATION UNIT 4: COORDINATION OF BENEFITS IN THIS UNIT TOPIC SEE PAGE 3.4 COORDINATION OF BENEFITS (COB) 2 3.4 COB: TWO AND THREE PAYER CLAIMS Updated! 4 3.4 FREQUENTLY ASKED QUESTIONS
More informationFidelis Care uses TriZetto's Claims Editing Software to automatically review and edit health care claims submitted by physicians and facilities.
BILLING AND CLAIMS Instructions for Submitting Claims The physician s office should prepare and electronically submit a CMS 1500 claim form. Hospitals should prepare and electronically submit a UB04 claim
More informationMedicare Program; Extension of Prior Authorization for Repetitive Scheduled
This document is scheduled to be published in the Federal Register on 12/04/2018 and available online at https://federalregister.gov/d/2018-26334, and on govinfo.gov BILLING CODE 4120-01-P DEPARTMENT OF
More informationAnnual Notice of Changes for 2018
Allwell Medicare (HMO) offered by Health Net of Arizona, Inc. Annual Notice of Changes for 2018 You are currently enrolled as a member of Health Net Ruby 4. Next year, there will be some changes to the
More informationVolume 25 No. 16 December All Providers For Action Health Maintenance Organizations For Information Only
Newsletter Published by the N.J. Dept. of Human Services, Div. of Medical Assistance & Health Services & the Division of Developmental Disabilities Volume 25 No. 16 December 2015 TO: SUBJECT: EFFECTIVE:
More informationNEW JERSEY DID NOT ADEQUATELY OVERSEE ITS MEDICAID NONEMERGENCY MEDICAL TRANSPORTATION BROKERAGE PROGRAM
Department of Health and Human Services OFFICE OF INSPECTOR GENERAL NEW JERSEY DID NOT ADEQUATELY OVERSEE ITS MEDICAID NONEMERGENCY MEDICAL TRANSPORTATION BROKERAGE PROGRAM Inquiries about this report
More informationAmbulance Policy, Professional
Policy Number 2018R0123G Annual Approval Date Ambulance Policy, Professional 7/11/2018 Approved By Reimbursement Policy Oversight Committee IMPORTANT NOTE ABOUT THIS REIMBURSEMENT POLICY You are responsible
More informationArchived SECTION 15-BILLING INSTRUCTIONS. Section 15 - Billing Instructions
SECTION 15-BILLING INSTRUCTIONS 15.1 ELECTRONIC DATA INTERCHANGE... 2 15.2 INTERNET ELECTRONIC CLAIM SUBMISSION... 2 15.3 CMS-1500 AND PHARMACY CLAIM FORMS... 3 15.4 PROVIDER COMMUNICATION UNIT... 3 15.5
More informationAmbulance Policy. Approved By 7/12/2017
Ambulance Policy Policy Number 2018R0123A Annual Approval Date 7/12/2017 Approved By Reimbursement Policy Oversight Committee IMPORTANT NOTE ABOUT THIS You are responsible for submission of accurate claims.
More informationIntroduction to UnitedHealthcare Community Plan of California/Medi-Cal
Introduction to UnitedHealthcare Community Plan of California/Medi-Cal Welcome/Agenda: Mission/Vision UnitedHealthcare Community Plan of California/Medi-Cal Member Eligibility and Benefits Notification
More informationClaim Form Billing Instructions: CMS-1500 Claim Form
Claim Form Billing Instructions: CMS-1500 Claim Form Item Required Field? Description and Instructions number N/A Situational When submitting a Medicare Replacement Plan claim, write or stamp Medicare
More informationAnthem Blue Cross and Blue Shield (Anthem) Serving Hoosier Healthwise, Healthy Indiana Plan and Hoosier Care Connect 2017 summer updates
Serving Hoosier Healthwise, Healthy Indiana Plan Anthem Blue Cross and Blue Shield (Anthem) Serving Hoosier Healthwise, Healthy Indiana Plan and Hoosier Care Connect 2017 summer updates Agenda Billing
More informationRendering Provider Agreement
Rendering Provider Agreement IHCP Rendering Provider Enrollment and Profile Maintenance Packet indianamedicaid.com To enroll multiple rendering providers, complete a separate IHCP Rendering Provider Enrollment
More information6.5.3 CMS-1500 Blank Paper Claim Form
6.5.3 CMS-1500 Blank Paper Claim Form 1500 HEALTH INSURANCE CLAIM FORM APPROVED BY NATIONAL UNIFORM CLAIM COMMITTEE 08/05 PICA PICA CARRIER 1. MEDICARE MEDICAID TRICARE CHAMPVA GROUP FECA OTHER 1a. INSURED
More informationBT JUNE 20, 2002
P R O V I D E R B U L L E T I N BT200231 JUNE 20, 2002 To: All Providers Subject: Overview This bulletin contains information from the Hoosier Healthwise Managed Care Program about how managed care entities
More informationCMS 1500 Claim Filing Instructions. 1 Not Required Type of health insurance coverage applicable to claim. Patient s type of coverage.
Field Locator Requirements CMS 1500 Claim Filing Instructions Field Description 1 Not Required Type of health insurance coverage to claim Patient s type of coverage. 1a Required Insured s ID Number Identification
More informationSHAKER URGENT CARE (AND FAMILY PRACTICE) FINANCIAL POLICY
SHAKER URGENT CARE (AND FAMILY PRACTICE) FINANCIAL POLICY Shaker Urgent Care PC believes that communicating our financial policy is good healthcare practice. Charges incurred for services rendered are
More informationVeterans Choice Program and Patient-Centered Community Care Claims and Billing Tips Webinar
Veterans Choice Program and Patient-Centered Community Care Claims and Billing Tips Webinar August 2018 Introduction The U.S. Department of Veterans Affairs (VA) Veterans Choice Program (VCP) and Patient-Centered
More informationNon-Emergency Medical. Transportation. Transportation. Transportation Benefit Manager Department of Health Care Policy and Financing.
Non-Emergency Medical 2013 Doug van Hee Benefit Manager Department of Health Care Policy and Financing Training Objectives Understand: Difference between Emergency and Non- Emergency County responsibilities
More informationANNUAL NOTICE OF CHANGES FOR 2017
Cigna-HealthSpring Preferred (HMO) offered by Cigna-HealthSpring ANNUAL NOTICE OF CHANGES FOR 2017 You are currently enrolled as a member of Cigna-HealthSpring Premier (HMO-POS). Next year, there will
More informationFINANCIAL POLICY. I understand and agree to Woodbourne Family Practice Financial Policy. Print Name Date. Signature
FINANCIAL POLICY Woodbourne Family Practice believes that communicating our financial policy is good healthcare practice. Charges incurred for services rendered are the patient s responsibility regardless
More informationVersion 1/Revision 18 Page 1 of 36. epaces Professional Claim REFERENCE GUIDE
Version 1/Revision 18 Page 1 of 36 Table of Contents GENERAL CLAIM INFORMATION TAB... 3 PROFESSIONAL CLAIM INFORMATION TAB... 5 PROVIDER INFORMATION TAB... 10 DIAGNOSIS TAB... 12 OTHER PAYERS TAB... 13
More information