Succeed: Achieve Real Results With The Institutes. Catalog Edition 3 PROFESSIONAL DEVELOPMENT

Transcription

1 PROFESSIONAL DEVELOPMENT Succeed: 2012 Catalog Edition 3 Achieve Real Results With The Institutes

2 New Ways to Meet Your Needs Watch for more updates in future editions of Succeed in your inbox and on our website! Corporate customers: To download a complete corporate catalog, please visit Catalogs. Introducing Edition 3 of Succeed: 2012 Our Succeed catalog is published multiple times a year to better inform you of new offerings. Each edition features: Certificate and designation programs listing An overview of our more than 300 individual course offerings Details on our new knowledge solutions Information on our online continuing education (CE) courses Exam information and fees Helping You Drive the Results You Need Choosing from hundreds of knowledge solutions can be overwhelming. That s why our courses and programs are categorized into three different types of results: Building Your Career professional development through certificate and designation programs Obtaining Specific Technical Knowledge individual, topical courses Maintaining Continuing Education (CE) Compliance online CE offerings from CEU.com Getting Social and Making Connections Have a question about a program or course, or want to connect with fellow professionals? You can find us at: C The Institutes Community at Community.TheInstitutes.org. You can also connect with us on: Facebook/TheInstitutesAICPCU LinkedIn search The Institutes.

3 3 Results Driven Knowledge Solutions 5PAGE Building Your Career When you participate in The Institutes recognized and respected certificate and designation programs, you ll: Build a strong foundation for career growth Increase job effectiveness Gain personal and professional recognition 11 PAGE Obtaining Specific Technical Knowledge Using The Institutes courses to fill gaps in your technical knowledge, you: Build specialized skills and knowledge Benefit from flexible online or print delivery Prepare yourself to take advantage of new opportunities 12 PAGE Maintaining CE Compliance The Institutes practical and cost-effective online CE courses from CEU.com allow you to: Satisfy state licensing requirements Demonstrate technical competency Save time with two-business-day automatic credit reporting (where allowed) The Institutes Proven Knowledge. Powerful Results.

4 4 Additional Resources in This Issue 6PAGE What s New at The Institutes New Associate in Claims (AIC) Workers Compensation course Enhanced Associate in Risk Management (ARM) designation program Senior Professional Public Adjuster (SPPA) designation Surplus Lines Fundamentals, International Insurance Fundamentals, Catastrophe Claim Fundamentals and Medical Claim Trainer Online Courses 13 PAGE Exam Information Visit for details on exam fees and testing centers. For exam registration, visit To view previous editions of Succeed: 2012, please visit Catalogs. What You Might Have Missed In the second edition of Succeed: 2012, The Institutes highlighted: Six self-study online courses in the Essential Business Skills for Insurance Professionals series Updated Associate in Commercial Underwriting (AU) designation program Associate in Commercial Underwriting Strategic Techniques (AU-S) designation Eighteen online courses to meet the industry s workers compensation, disability management, and prelicensing knowledge needs The Institutes Proven Knowledge. Powerful Results.

5 Multiple Ways to Build Career Success 5 CERTIFICATES Introductory Courses General Insurance for IT and Support Professionals (AINS 24) Program in Supervisory Management (SM) Delivering Insurance Services (AIS 25) Insurance Regulation (IR 201) Enterprise-Wide Risk Management (ERM 57) Risk Management for Public Entities (RMPE 352) California Workers Compensation Claims Administration (WCCA) DESIGNATIONS Accredited Adviser in Insurance (AAI ) Accredited Customer Service Representative (ACSR) UPDATED TRACK! Associate in Claims (AIC) Associate in Commercial Underwriting (AU) Associate in Commercial Under writing Strategic Techniques (AU-S) Associate in Fidelity and Surety Bonding (AFSB) Associate in General Insurance (AINS ) Associate in Information Technology (AIT) Associate in Insurance Accounting and Finance (AIAF) Associate in Insurance Services (AIS) Associate in Management (AIM) Associate in Marine Insurance Management (AMIM ) Associate in National Flood Insurance (ANFI ) Associate in Personal Insurance (API) Associate in Premium Auditing (APA ) Associate in Regulation and Compliance (ARC) Associate in Reinsurance (ARe) REVISED! Associate in Risk Management (ARM) Associate in Risk Management for Public Entities (ARM-P) Associate in Risk Management ERM (ARM-E) Associate in Surplus Lines Insurance (ASLI) Chartered Property Casualty Underwriter (CPCU ) California Workers Compensation Claims Professional (WCCP) NEW! Senior Professional Public Adjuster (SPPA) BUILDING YOUR CAREER Certificate and Designation Programs Visit the corresponding Web link listed below a program name to view: Bottom-line benefits of the program Program requirements and completion options Course topics and benefits Available waivers Exam format Order and pricing information The Institutes continuously review and revise technical content and delivery methods based on current industry needs. Therefore, course topics, program requirements, and pricing are subject to change at any time. Visit our website, or call Customer Service at (800) for the latest course and program information.

6 6 What s New? For detailed information on all The Institutes courses or to place an order, please visit Watch for more updates in future editions of Succeed in your inbox and on our website! * To provide flexibility, exams covering the previous content and the new content will be available in both the January 2013 and April 2013 testing windows. Check Out What s New or Revised! Program/Course What s New? New Content Available AIC 44 Workers Compensation Claim Practices ARM 54 Risk Management Principles and Practices ARM 55 Risk Assessment and Treatment ARM 56 Risk Financing CAS 2 Insurance Accounting, Coverage Analysis, Insurance Law, and Insurance Regulation SPPA 30 Claim Principles and Practices for Public Adjusters Coming Soon in 2013! New New course guide, textbook, and SMART Study Aids New course name Revised course guide, textbook, and SMART Study Aids New course name Revised course guide, textbook, and SMART Study Aids Revised course guide, textbook, and SMART Study Aids Revised course guide, textbook, and SMART Study Aids New course guide, textbook, and SMART Study Aids AIC 40 Personal and Commercial Auto Coverages Revisions AIC 37 Managing Bodily Injury Claims ARe 144 Reinsurance Principles and Practices Print and Online October 2012 Print and Online October 2012 Print and Online October 2012 Print and Online October 2012 Print and Online September 2012 Print and Online October 2012 ERM 57 Enterprise-Wide Risk Management: Developing and Implementing Associate in Personal Insurance (API) designation courses Testing on New Content Begins January 15, 2013 January 15, 2013* January 15, 2013* January 15, 2013* January 15, 2013* January 15, 2013 Check Out New and Revised CEU.com Compliance Courses! Visit or call (800) to register for a compliance course. New or Revised Course New Content Available New Commercial Auto Insurance Fundamentals 4th Quarter 2012 New Fundamentals of Homeowners Insurance 4th Quarter 2012 New Long Term Care Insurance (LTCI) California 4th Quarter 2012 New Valuing Property Insurance Claims 4th Quarter 2012 New Virginia Insurance Law and Regulation 4th Quarter 2012 Revised Suitability of Annuity and Life Insurance for Senior Citizens 4th Quarter 2012 Revised Oklahoma Insurance Legislative Update th Quarter 2012 New California Annuities 1st Quarter 2013 New Homeowners Insurance Endorsements 1st Quarter 2013 New Workers Compensation and Employers Liability Overview 1st Quarter 2013 Revised Oklahoma Insurance Legislative Update st Quarter 2013 The Institutes continuously review and revise technical content and delivery methods based on current industry needs. Therefore, course topics, program requirements, and pricing are subject to change at any time. Visit our website, or call Customer Service at (800) for the latest course and program information.

7 The Institutes: (800) Now Available: New Associate in Claims (AIC) Workers Compensation Track! Drive powerful results in a complex claims environment by learning about medical benefits and how to conclude workers compensation claims, with the Associate in Claims (AIC) designation program s newest track. Bottom-Line Benefits: Gain a solid understanding of policies and standards within the workers compensation system Understand the techniques used to investigate coverage and medical issues Control expense and indemnity costs through a practical understanding of bodily injury claim management The AIC specialized workers compensation track builds your knowledge through: AINS 21 Property and Liability Insurance Principles AIC 30 Claim Handling Principles and Practices Ethics 311 Ethical Guidelines for Insurance Professionals or Ethics 312 Ethics and the CPCU Code of Professional Conduct NEW! AIC 44 Workers Compensation Claim Practices** AIC 37 Managing Bodily Injury Claims** ** AIC 34 provides credit for AIC 37 and AIC 44. With multiple specialized tracks to completion, AIC provides you with the skills you need to increase your effectiveness and further your career! Introducing AIC 44: Workers Compensation Claim Practices Course Materials Now Available Exams Available in January Available in print or as a self-study online course, AIC 44 provides you with a solid understanding of policies and standards within the workers compensation system, as well as the techniques used to investigate coverage and medical issues. Bottom-Line Benefits: Improve effectiveness by learning to investigate coverage and compensability Manage workers compensation claims in a more efficient and timely manner by determining employment status and compensability Calculate temporary and permanent disability benefits Get started on the AIC Workers Compensation Claims Track Today! Visit to order study materials. Specialized AIC Tracks Pave the Way to Career Success! Tracks Course Categories Liability Property Multi-Line Adjuster Workers Compensation Auto General Insurance General Claim Handling Ethics AINS 21 Property and Liability Insurance Principles AIC 30 Claim Handling Principles and Practices** Ethics 311 Ethical Guidelines for Insurance Professionals or Ethics 312 Ethics and the CPCU Code of Professional Conduct * Insurance Coverages AIC 42 Liability Coverages AIC 41 Property Coverages AIC 43 Property and Liability Coverages Coverage included in AIC 44 Workers Compensation Claim Practices N/A * Claim Handling Practices AIC 32 Liability Claim Practices AIC 37*** Managing Bodily Injury Claims AIC 31 Property Claim Practices AIC 31 Property Claim Practices AIC 32 Liability Claim Practices AIC 44*** Workers Compensation Claim Practices AIC 37*** Managing Bodily Injury Claims AIC 38 Personal Auto Insurance and the Management of Bodily Injury Claims AIC 39 Auto Liability Claims Practices * Waivers available. ** AIC 30 replaces AIC 33. AIC 33 will no longer be available after December *** AIC 34 provides credit for AIC 37 and AIC 44. This course number was previously associated with a course that is no longer offered. Course credits are tracked and applied automatically based on the date the exam was passed. Courses no longer offered do not waive current courses with the same number.

8 8 What s New? Even More Application-Based Associate in Risk Management (ARM) Program Now Available! Course Materials Now Available Exams Available in January Further enhance your ability to effectively assess, control, and finance risk with the newly revised Associate in Risk Management (ARM) designation program. Updated to include several new concepts and real-life risk management scenarios, the ARM program is an even more practical and application-based program designed to enhance your technical skillset. Bottom-Line Benefits of ARM: Increase your value to your organization by learning to design a risk management program for hazard, operational, financial, and strategic risks Improve your effectiveness by acquiring skills needed to assess and treat your organization s risks Support overall financial goals by learning to design and implement retention, transfer, and hybrid risk financing plans Newly Revised ARM Courses ARM 54 Risk Management Principles and Practices Increase your effectiveness and enhance your contributions to your organization s value by learning to design a risk management program for hazard, operational, financial, and strategic risks through application of risk identification and analysis techniques. ARM 55 Risk Assessment and Treatment Improve your ability to drive organizational safety and increase your productivity by learning to assess and treat all risks, through application of accident analysis and root cause analysis techniques. ARM 56 Risk Financing Enhance your value to your organization by contributing to overall financial goals through implementing retention, transfer, and hybrid risk financing techniques; estimating losses arising from hazard risks by applying loss forecasting techniques; and designing alternative risk transfer programs. Get started today! The newly revised ARM designation program provides you with the essential knowledge resources you need to further your career as an accomplished risk manager. Visit to learn more and get started!

9 The Institutes: (800) Senior Professional Public Adjuster (SPPA) Designation Now Available Through The Institutes! The Senior Professional Public Adjuster (SPPA) designation program provides you with the technical knowledge you need to be an effective public adjuster leading to powerful results for your clients. Bottom-Line Benefits of SPPA: Reduce time and costs by improving technical claim handling skills Improve claim handling by building a strong foundation in effective investigation techniques Improve customer satisfaction and retention with communication and negotiation skills Reduce costs associated with coverage disputes by gaining in-depth policy knowledge The SPPA program provides you with practical and relevant claims knowledge through: AINS 21 Property and Liability Insurance Principles NEW! SPPA 30 Claim Principles and Practices for Public Adjusters (course materials now available, with exams available in January) AIC 31 Property Claim Practices AIC 41 Property Coverages Ethics 311 Ethical Guidelines for Insurance Professionals or Ethics 312 Ethics and the CPCU Code of Professional Conduct The SPPA designation distinguishes you as a highly skilled professional, possessing the competence and technical knowledge necessary to succeed as a qualified public adjuster. Visit for more information. Did you know that many Institutes courses are approved in most states for CE credit? Learn more at The Institutes continuously review and revise technical content and delivery methods based on current industry needs. Therefore, course topics, program requirements, and pricing are subject to change at any time. Visit our website, or call Customer Service at (800) for the latest course and program information.

10 10 What s New? New Online Courses in Surplus Lines, International Insurance, and Catastrophe and Medical Claims! To further meet your unique knowledge needs, The Institutes now offer several new online courses, including courses on surplus lines, international insurance, and catastrophe and medical claims. Surplus Lines Fundamentals After completing this self-study course, you will gain a solid understanding of: Why this market is needed How the surplus lines distribution system works How surplus lines transactions are regulated Surplus Lines Fundamentals provides you with the essential knowledge you need to succeed by guiding you on how to access the surplus lines market for hard-to-place risks. Visit for details and to register. International Insurance Fundamentals Available November 2012 After completing this self-study course, you will build a solid foundation of international insurance basics, with an understanding of: Overview of international insurance Identifying international loss exposures Regulatory compliance Broker and insurer networks Reverse flow transactions International insurance solutions International Insurance Fundamentals equips you with the tools you need to create an international insurance program for an organization based in the United States. Visit for details and to register. Catastrophe Claim Fundamentals After completing this self-study course, you will gain the knowledge needed to effectively scope losses for catastrophic events with an understanding of: Verification of losses Property damage claims Physical environment and loss adjustment catastrophes Basic building structure Electrical and mechanical systems Catastrophe Claim Fundamentals provides you with a solid knowledge foundation in high-risk catastrophes, leading you toward success as an effective claims handler. This course also has a printed studybook option. Visit for details and to register. Medical Claim Trainer Online Courses Delivered as a series of three self-study online courses, you will benefit from high-level medical training designed specifically for workers compensation and casualty adjusters through completion of: Course 1 Injuries of the Back, Fibromyalgia & Reflex Sympathetic Dystrophy Course 2 Injuries of the Extremities Course 3 Closed Head Injuries, Psychological Claims & Temporomandibular Joint Disorder Medical Claim Trainer Online Courses supply you with the knowledge you need to enhance your career as an effective workers compensation and casualty adjuster. Visit for details and to register. Discover all of The Institutes more than 300 online courses by visiting

11 Over 300 Ways to Increase Effectiveness and Drive Operational Results 11 OBTAINING SPECIFIC TECHNICAL KNOWLEDGE Individual Online Courses Each online course is priced at $20 retail per professional development hour (PDH). Corporate volume discounts are available. Drive Operational Results With Precise Technical Knowledge Choose from more than 300 courses In addition to our designation and certificate programs and courses, The Institutes offer a wide and growing variety of concise, targeted courses to bridge specific knowledge gaps. Drive career and corporate results with: Targeted technical content Courses that can be completed in hours Content that can be applied immediately Cost- and time-effective delivery Convenient 24/7 availability Functional areas covered by our courses include: Claims Commercial Coverage Customer Service Financial Management Marketing-Sales-Production Personal Coverage Risk Management Underwriting To explore all Institutes programs and courses, visit our website at Designation Courses Online Designation and certificate courses offered online cost the same as the recommended package of printed course materials. Visit the Designations menu on our website, for specific course pricing and availability. Take Advantage of a Discount Print and Online Blended Learning Materials Purchase the comprehensive package of study materials for a designation or certificate course and add on access to the online version of that course at significant savings. Visit the Designations menu on our website for specific course pricing.

12 12 24/7 Online Access to Maintain CE Compliance MAINTAINING CE COMPLIANCE Benefits of CEU.com courses Spend more time building business and less time away from customers! Take advantage of: Relevant, practical content User-friendly and flexible delivery Convenient, 24/7 access An engaging, interactive structure Issuance of state CE certificates Credit reporting within two business days (where states allow) CPD/CE credits provided for current CPCU, CFP, and American College designation holders Fully approved curriculum Visit for a full list of available courses, or call (800) for more information. CEU.com CEU.com offers more than 70 online CE courses to meet the needs of insurance agents, brokers, and adjusters. Plus, CEU.com courses are approved for agent and adjuster CE credit by insurance departments in all 50 states and the District of Columbia, so you can earn the credits you need quickly and conveniently from your home or office. Compliance areas covered by CEU.com courses include: Property and Casualty Personal Lines Property and Casualty Commercial Lines Life and Health Personal Lines/Estate Planning Life and Health Employee Benefits Claims Adjuster Multi-Line Claims Adjuster Public Introducing a new compliance assistant from CEU.com! In three basic steps you can now view state-specific insurance continuing education requirements: Choose between an insurance producer or adjuster license Select your state View available courses that match up to your insurance CE requirements Try it today at CEU.com! Claims Adjuster Independent Claims Adjuster Workers Comp Claims Adjuster Emergency/Catastrophic Individual state course lists and credit amounts will vary visit CEU.com to learn more. REGISTER TODAY! For $99, you ll have unlimited access to all CEU.com courses for one year! Visit CEU.com to register.

13 Exam Information 13 Exam Information Complete exam registration information is found in our Exam Registration Booklets. Visit our website, to download a booklet. Study Material Examinees are responsible for using current study material for test preparation. Before retesting, canceling, or transferring an exam into a future testing window, examinees should verify that their study material will remain current. Visit our website or call Customer Service for more information on study material changes. The Institutes want to ensure your exam experience is as stress-free as possible. Here is a handy checklist to help you prepare for exam day. Be sure to do the following: Study Materials. The Institutes update study materials regularly; you are responsible for ensuring that you are using the correct editions/versions. Visit our website or contact Customer Service if you are in doubt. Study Schedule. Pick a target date for your exam and then prepare a study schedule to be ready in time. Visit Our Website. Log on to to download our Exam Registration Booklet, which contains complete exam information. Exam Length and Type. See our website for exam length and the number and type of questions. Exam Registration. Some companies have specific registration procedures; contact your human resources or training department. Credits and Fees. Verify cancellation and/or transfer fees. Exam fee information is on page 14 and our website. Exam Retake. The same exam may be taken a maximum of two times during a given testing window and no more than four times per calendar year. All exam retakes are subject to the full applicable exam registration fee. CE Credit. Examinees are responsible for maintaining their license information and understanding a state s reporting requirements before sitting for an exam. Rescheduling, Transferring, and Canceling. Before you register, review information about rescheduling, transferring, and canceling exam registrations on our website, Confirmation . You will receive an confirming your exam registration. Verify all information in the , and read the exam policies and procedures thoroughly; all people taking Institutes exams must adhere to them. You can also find complete exam policies and procedures in the Exam Registration Booklet at Exam Appointment. Make your exam appointment with Prometric or with your on-site testing center. Done Grading Delays Grades can be delayed when a course undergoes a change in content or exam format until adequate administrations allow for statistical analysis of the exam forms. Before registering for an exam, visit Exam Fees The Institutes exam pricing, policies, and procedures are subject to change. See our website for all current information, and be certain to read all exam confirmations thoroughly General Exam Information Testing Window Dates Testing Centers Special Arrangements January 15 March 15 April 15 June 15 July 15 September 15 October 15 December 15 On-Site Testing Centers Log on to to locate a center. Prometric Testing Centers Our exams are also given at Prometric Centers in more than 420 cities worldwide. Log on to to locate a center. The Institutes make every effort to assist individuals who have disabilities and need special exam arrangements. We do not charge for this service, but disability documentation is required. Submit requests in writing no later than the first day of the testing window for which you wish to register. To apply, please assessments@theinstitutes.org or call (610) , ext Exam Registration Information Examinees must register for an exam with The Institutes and then schedule an appointment to take the exam. See instructions for registering below. Visit our website to download an Exam Registration Booklet that contains full details on The Institutes exam policies and procedures. How to Register Registration Confirmation Reduced Exam Fees Online Phone (800) (Monday Friday, 8 am to 6 pm eastern time) Fax (610) Mail 720 Providence Rd., Suite 100 Malvern, PA The Institutes a link to the exam registration confirmation to individual examinees. Please read the confirmation completely, check for accuracy, and notify The Institutes immediately if there is an error. The Institutes offer a reduced exam fee to those engaged full time as: An employee of a state or federal insurance regulatory agency A teacher or student in an accredited college or university Active duty members of the United States military (Air Force, Army, Coast Guard, Marines, or Navy) Restrictions apply. To determine eligibility or to view the restrictions, log on to our website or contact Customer Service at customer service@theinstitutes.org. Exam pricing is subject to change without notice. For current exam pricing, please visit our website or call Customer Service at (800) The Institutes continuously review and revise technical content and delivery methods based on current industry needs. Therefore, course topics, program requirements, and pricing are subject to change at any time. Visit our website, or call Customer Service at (800) for the latest course and program information.

14 14 The Institutes: (800) Exam Scheduling, Rescheduling, Transferring, and Cancellation Policies For complete policies and instructions on scheduling an exam appointment, rescheduling, transferring a registration to the next testing window, and canceling an exam, please download an Exam Registration Booklet from our website, Depending on the timing of any rescheduling, transferring of a registration, or cancellation, an individual may be subject to additional fees or may forfeit any fees already paid. Unable to keep your exam appointment? Save money by transferring your registration instead of canceling it. Call Customer Service at (800) for details. Important Prometric Rescheduling Information Effective January 1, 2012, please note Prometric will charge a $50 fee to examinees who reschedule their appointments within 3 to 12 business days* of the original test date. This is a fee charged and collected by Prometric and agreed to by The Institutes. If you are within the 3 to 12 business day window and you have a legitimate hardship that requires that you reschedule an appointment and that you believe would warrant an exception to the application of this fee, please contact Prometric Customer Care directly at (800) *Business days are defined as Monday Friday, excluding holidays observed by Prometric. Taking the Exam By scheduling an appointment for an Institutes examination, you acknowledge reading, understanding, and agreeing to abide by The Institutes Code of Academic and Professional Integrity and, if a CPCU candidate, the CPCU Code of Professional Conduct. Please visit our website for details. International Exam Information Exams administered outside the U.S., its territories, and its possessions are subject to The Institutes domestic exam policies, unless otherwise specified. Payment Available Exam Delivery Format Contacting The Institutes All payments must be made in U.S. currency. If an on-site testing center or a Prometric center is not available, international examinees may take exams in paperand-pen format for an additional $200 administration fee. Contact assessments@theinstitutes.org. Outside the U.S. and Canada, please call (610) or customerservice@theinstitutes.org Exam Fee Schedule Full Exams On-Site Testing Prometric** Early Fee* Prometric** Standard Fee Paper-and-Pen International Transfer Fee On-Site/Prometric CPCU AINS API, AIC, ARM, AU, AIT, ARe $230 $115 $165 $220 $245 $130 $180 $235 $315 $195 $245 $300 $445 $330 $380 $435 To transfer an on-site exam, the fee is $80. To transfer an exam given at Prometric, the fee is $105. AIM, AAI, APA, AMIM, AIAF, AFSB, ASLI, IR, ANFI ERM 57 $230 $275 $340 $475 Intro to P/C, Intro to Claims, Intro to Underwriting, Intro to Risk Mgmt. $ 40 $130 $195 $330 SM 18/19, RMPE 352 $ 65 $130 $195 $330 AIS 25 $ 85 $130 $195 $330 If the exam fee paid is less than the transfer fee, the entire exam fee is charged to transfer. Paper-and-pen exams are not transferable. Cancellation Forfeiture On-Site/Prometric The on-site cancellation forfeiture is $130. The Prometric cancellation forfeiture is $170. If the exam fee paid was less than the cancellation forfeiture, the entire exam fee is forfeited. Paper-and-pen exam fees are forfeited upon cancellation. CAS Online Courses (CA1, CA2) NA $295 $295 NA $105 $295 ACSR $ 50 NA NA NA NA NA Segmented Exams AINS 21, 22, 23, 24 (A, B, C) $ 55 $ 80 $130 AIC 33, 37, 41, 43 (A, B) $100 $120 $170 AIC 34 (A, B, C, D) $ 55 $ 85 $135 AIC 30, 31, 32, 35, 36, 38, 39 (A, B, C) $ 70 $100 $150 ARM 54 (A, B, C, D) $ 55 $ 90 $140 ARM 55, 56 (A, B, C) $ 70 $105 $155 AAI 81, 82, 83 (A, B, C) $ 90 $120 $170 The entire exam fee is charged to transfer a segmented exam. The entire exam fee is forfeited if the exam is canceled. * Prometric early fee is charged on or before the first day of the testing window for which an examinee is registering. ** Changes made to Prometric appointments are subject to a rescheduling fee. Subject to transfer and cancellation policies. Additional fees may apply. See our website for details. International paper-and-pen exam fee includes a surcharge. Some exam centers are exempt from the additional fee. ANFI 206 and ACSR exams are given via Moodle (ACSR is also given via Onsite). Exam pricing is subject to change without notice. For current exam pricing, please visit our website or call Customer Service at (800)

15 What Can the CPCU Society Do for You? Knowledge. Empowerment. Engagement. The CPCU Society, the risk management and insurance industry s premier association, has affiliated with The Institutes, combining our efforts to provide you with even more opportunities to enhance your professional career. CPCU designees, join the CPCU Society to benefit from: More than $2,000 worth of technical education resources including access to complimentary webinars Subscriptions to CPCU Society publications covering emerging trends Access to The Institutes 10 online CPCU courses covering more than 1,000 topics A 25% discount on all Institutes study materials A 35% discount on unlimited online continuing education courses from CEU.com Countless leadership and managerial development opportunities Invaluable networking opportunities CPCU designees, why wait? Join the CPCU Society today and better your tomorrow! Visit to learn more about all member benefits the CPCU Society offers!

16 Non-Profit Org. U.S. Postage PAID West Chester, PA Permit No. 483 What s New Associate in Claims (AIC) New Track Page 7 Senior Professional Public Adjuster (SPPA) New Designation Page 9 Surplus Lines Fundamentals New Online Course Page 10 International Insurance Fundamentals New Online Course Page 10 Catastrophe Claim Fundamentals New Online Course Page 10 Medical Claim Trainer New Online Courses Page 10 Revised Study Materials and Exams CAS Course 2 Page 6 Associate in Risk Management (ARM) Page 8 To download a full catalog, visit: The Institutes (800) customerservice@theinstitutes.org