Phillip J. Gass Chief Executive Officer
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- Judith Dorsey
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1 Phillip J. Gass Chief Executive Officer One American Row P.O. Box 5056 Hartford, CT October 29, 2018 Dear Policyholder, As you may know, acquired Phoenix in 2016 and, since then, we have invested significant time and resources to build an even better company for our policyholders. Going forward, you will be seeing and hearing the brand when you call our Customer Service Center, visit our website, and receive statements and service forms. Insurance Subsidiary Name Change Each life insurance policy and annuity contract is issued by one of our insurance subsidiaries. As part of our brand transition from Phoenix to, we have renamed your issuing company, Phoenix Life and Annuity Company to Nassau Life and Annuity Company. Separately, you will receive a Name Change Endorsement form that you should keep with your policy, contract or certificate. Rest assured that the name of your issuing company is the only thing that changed all policy terms and conditions remain the same. There will be new banking and mailing instructions on your next statement, and they are outlined on the back of this letter. Please look at them now to see if you need to take any action before you make your next premium payment. A New Chapter All of us at are excited about this new chapter in Phoenix s rich heritage. We remain committed to reliability and consistency, focusing on what matters most to you, and providing good value for the products you purchased. If you have any questions or need assistance with your policy, please contact us at (Term and Whole Life) or (Variable and Universal Life and Annuities). All Customer Service lines are open Monday Friday, 8:30 a.m. 5 p.m. ET. Sincerely,
2 Effective November 5, 2018 Banking and Payment Instructions If you pay your premium through automatic monthly withdrawals from your bank account through our Check-O-Matic program, you do not need to take any action. If you pay your premium through your bank s bill paying function, you will need to update our company name to and the payment mailing address to the Regular Mail Payments address below, which will be provided on your next billing notice. Be sure to use and the new Regular Mail - Payments mailing address to avoid delays in applying your payment to your policy. If you pay your premium with a check, your check should be written to and mailed to one of the following payment mailing addresses. The Regular Mail payment mailing address will be provided on your next billing notice and on the return envelope. Be sure to use the correct payment mailing address to avoid delays in applying your payment to your policy. Regular Mail Payments PO Box XXXXXX Kansas City, MO XXXX Overnight Mail Payments Suite XXXXXX Kansas City, MO XXXX If you need to wire a payment, please contact Customer Service for instructions at (Term and Whole Life) or (Variable and Universal Life and Annuities). General Mailing Instructions For any correspondence other than premium payments: Regular Mail General PO Box Kansas City, MO Overnight Mail General Suite Kansas City, MO
3 Phillip J. Gass Chief Executive Officer One American Row P.O. Box 5056 Hartford, CT October 29, 2018 Dear Policyholder, As you may know, acquired Phoenix in 2016 and, since then, we have invested significant time and resources to build an even better company for our policyholders. Going forward, you will be seeing and hearing the brand when you call our Customer Service Center, visit our website, and receive statements and service forms. Insurance Subsidiary Name Change Each life insurance policy and annuity contract is issued by one of our insurance subsidiaries. As part of our brand transition from Phoenix to, we have renamed your issuing company, Phoenix Life Insurance Company to Nassau Life Insurance Company. Separately, you will receive a Name Change Endorsement form that you should keep with your policy, contract or certificate. Rest assured that the name of your issuing company is the only thing that changed all policy terms and conditions remain the same. There will be new banking and mailing instructions on your next statement, and they are outlined on the back of this letter. Please look at them now to see if you need to take any action before you make your next premium payment. A New Chapter All of us at are excited about this new chapter in Phoenix s rich heritage. We remain committed to reliability and consistency, focusing on what matters most to you, and providing good value for the products you purchased. If you have any questions or need assistance with your policy, please contact us at (Term and Whole Life) or (Variable and Universal Life and Annuities). All Customer Service lines are open Monday Friday, 8:30 a.m. 5 p.m. ET. Sincerely,
4 Effective November 5, 2018 Banking and Payment Instructions If you pay your premium through automatic monthly withdrawals from your bank account through our Check-O-Matic program, you do not need to take any action. If you pay your premium through your bank s bill paying function, you will need to update our company name to and the payment mailing address to the Regular Mail Payments address below, which will be provided on your next billing notice. Be sure to use and the new Regular Mail - Payments mailing address to avoid delays in applying your payment to your policy. If you pay your premium with a check, your check should be written to and mailed to one of the following payment mailing addresses. The Regular Mail payment mailing address will be provided on your next billing notice and on the return envelope. Be sure to use the correct payment mailing address to avoid delays in applying your payment to your policy. Regular Mail Payments PO Box XXXXXX Kansas City, MO XXXX Overnight Mail Payments Suite XXXXXX Kansas City, MO XXXX If you need to wire a payment, please contact Customer Service for instructions at (Term and Whole Life) or (Variable and Universal Life and Annuities). General Mailing Instructions For any correspondence other than premium payments: Regular Mail General PO Box Kansas City, MO Overnight Mail General Suite Kansas City, MO
5 Phillip J. Gass Chief Executive Officer One American Row P.O. Box 5056 Hartford, CT October 29, 2018 Dear Policyholder, As you may know, acquired Phoenix in 2016 and, since then, we have invested significant time and resources to build an even better company for our policyholders. Going forward, you will be seeing and hearing the brand more when you call our Customer Service Center, visit our website, and receive statements and service forms. The issuing company for your policy or contract, PHL Variable Insurance Company, has not changed, and all policy terms and conditions remain the same. There will be new banking and mailing instructions on your next statement, and they are outlined on the back of this letter. Please look at them now to see if you need to take any action before you make your next premium payment. A New Chapter All of us at are excited about this new chapter in Phoenix s rich heritage. We remain committed to reliability and consistency, focusing on what matters most to you, and providing good value for the products you purchased. If you have any questions or need assistance with your policy, please contact us at (Term and Whole Life) or (Variable and Universal Life and Annuities). All Customer Service lines are open Monday Friday, 8:30 a.m. 5 p.m. ET. Sincerely,
6 Effective November 5, 2018 Banking and Payment Instructions If you pay your premium through automatic monthly withdrawals from your bank account through our Check-O-Matic program, you do not need to take any action. If you pay your premium through your bank s bill paying function, you will need to update our company name to and the payment mailing address to the Regular Mail Payments address below, which will be provided on your next billing notice. Be sure to use and the new Regular Mail - Payments mailing address to avoid delays in applying your payment to your policy. If you pay your premium with a check, your check should be written to and mailed to one of the following payment mailing addresses. The Regular Mail payment mailing address will be provided on your next billing notice and on the return envelope. Be sure to use the correct payment mailing address to avoid delays in applying your payment to your policy. Regular Mail Payments PO Box XXXXXX Kansas City, MO XXXX Overnight Mail Payments Suite XXXXXX Kansas City, MO XXXX If you need to wire a payment, please contact Customer Service for instructions at (Term and Whole Life) or (Variable and Universal Life and Annuities). General Mailing Instructions For any correspondence other than premium payments: Regular Mail General PO Box Kansas City, MO Overnight Mail General Suite Kansas City, MO
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