esignature Sponsor Requirements

Transcription

1 esignature Sponsor Requirements

2 Cambridge allows for e-signed documents though CLIC with our approved sponsors. Sponsor requirements vary from sponsor to sponsor. This manual lists approved sponsors and their procedures for e-signed documents. If it is unclear whether a form is eligible for esignature, refer to the CLIC esignature User Guide or the Contrafirm Awareness reference table located on Table of Contents Paperwork Requirements for esignature 3 American Funds 4 CiON 6 Fidelity Clearing & Custody Solutions 7 Lord Abbett 8 Oppenheimer 9 Pershing 10 Prudential 11 Putnam 12 TD Ameritrade 13 Trust Company of America 14 Voya 15 2 esignature Sponsor Requirements

3 Paperwork Requirements for esignature Cambridge makes esignature available on Cambridge paperwork for all accounts. The technology is also available for Fidelity Clearing & Custody Solutions SM (FCCS), Pershing, CAAP 1, and direct sponsor esignature partnered documents. Cambridge is continuing to explore the potential for future adoption by direct business partners and anticipates adding additional sponsors in the future. Sponsor requirements vary from sponsor to sponsor. Please review the individual sponsor requirements for more information. Cambridge does restrict the use of DocuSign to only forms it provides. You may also add your own, approved, custom forms to envelopes, defined as a group of forms that needs to be signed. You may submit your paperwork with both e-signed and wet-signed signatures. A mixed signature batch of documents may be created by: Uploading multiple files: one e-signed and one not e-signed into WebCapture Uploading the e-signed file, then scanning the wet signed copy directly into WebCapture The following types of paperwork require wet signatures and cannot be e-signed: Alternative investment paperwork, unless by an approved vendor Stock and bond powers Court appointments and Affidavit of Domicile Form, only for stock certificates FCCS and Pershing check writing applications Brokerage Portfolio/Brokerage Access Application Brokerage Access Check Writing and/or Debit Card Delegation Form, Individual Retirement Account (IRA) Check Writing Application, IRA Resource Checking Application, and Corestone Application Any paperwork requiring a power of attorney (POA) signature Client Credit Card Authorization Form Form W-9* Any paperwork requiring a Signature Guarantee Signature from out-of-state clients for insurance products Note: In some cases, esignature may not be acceptable. If it is unclear a form is eligible for esignature, contact the delivery firm for verification. Firm specific information may be available in the Contrafirm Awareness reference table located on *When being requested directly to meet the request of a B Notice or if the Form W-9 is for a direct sponsor company that does not accept e-signature the Form W-9 cannot be e-signed. If this does not apply, the Form W-9 can be e-signed. esignature Sponsor Requirements 3

4 American Funds Most forms are available through CLIC for esignature. If it is unclear whether a form is acceptable for esignature, contact the sponsor company to verify the form s eligibility. Note: Some forms include a signature line labeled, Signature of person authorized to sign for the broker-dealer. Cambridge rep-advisors should sign this line. Exceptions: Any signature requiring guarantee or notarization Wet signatures are required Change of Dealer Authorization Form* College America Account Application Form (Section 8)* *These forms require the field OSJ supervisor s signature, if available, or alternatively the home office supervisor s signature. When setting up these envelopes mark the broker-dealer signature field N/A. Once the documents have been approved by an OSJ supervisor, you can fax or mail the paperwork to American Funds. Consult the flow chart below to ensure your paperwork is being reviewed properly. Workflow: 4 esignature Sponsor Requirements esignature Sponsor Requirements 4

5 American Funds Fax: Retirement Accounts: Regular Account, including 529 plans: American Funds Mail/Overnight Courier: Indiana Service Center: American Funds Service Company P.O. Box 6273 Indianapolis, Indiana Overnight mail address: North Meridian Street Carmel, Indiana Virginia Service Center: American Funds Service Company P.O. Box 2713 Norfolk, Virginia Overnight mail address: 5300 Robin Hood Rd. Norfolk, Virginia American Funds Customer Service: Phone: Call from anywhere in the United States, 7:00 a.m. to 7:00 p.m. CT, Monday through Friday. Fax: esignature Sponsor Requirements esignature Sponsor Requirements 5

6 CiON Most forms are available through CLIC for esignature. If it is unclear whether a form is acceptable for esignature, contact the sponsor company to verify the form s eligibility. Note: Most CiON paperwork requires a supervisor's signature. The company will accept an uploaded signature. Once your documents have been approved by a supervisor you can fax or mail the paperwork to CiON. Consult the flow chart below to ensure your paperwork is being reviewed properly. Workflow: CiON Fax: CiON Mail or Courier 6 esignature Sponsor Requirements

7 Fidelity Clearing & Custody Solutions Transfer Paperwork In some cases, esignature may not be acceptable. If it is unclear whether a form is acceptable for esignature, contact the sponsor company to verify the form s eligibility. Note: Firm specific information may be available in the Contrafirm Awareness reference table located on esignature acceptable transfer forms: Broker-dealer transfer (FCCS to FCCS) A transfer that is submitted from another broker-dealer that clears through FCCS to a Cambridge FCCS account Brokerage Automated Customer Account Transfer (ACAT) A transfer that is submitted from another brokerage firm, the brokerage firm must be ACAT eligible Mutual fund in kind Transferring mutual fund shares held directly at the mutual fund company, the mutual fund shares are transferred in-kind Direct Registration System (DRS) Position is DRS eligible. Transferring common stock shares directly from the transfer agent, the position must be DSR eligible esignature is not acceptable on the following transfers: Mutual fund in kind Transferring mutual fund shares held directly at the mutual fund company, the mutual fund shares are transferred in-kind Mutual fund liquidations A transfer that liquidates mutual fund shares held directly at the mutual fund company, a check is sent by the delivering firm Annuity liquidations A transfer that liquidates an annuity held directly at the sponsor company, a check is sent by delivering firm Trust companies An account that is transferred from a trust company Direct rollovers An employer sponsored plan transferring into a traditional or rollover IRA Banks An account that is transferred from a bank DRS (Position is not DRS eligible) Transferring common stock shares directly from the transfer agent, that position is not DRS eligible. For FCCS Users: In addition to the types of paperwork restricted above, FCCS has also identified the following forms and conditions as not acceptable for esignature. Affidavit of Domicile Form FCCS Brokerage Access/Brokerage Portfolio Application Form FCCS -- Only the Signature Card cannot be signed using esignature. The rest of the form can be. IRA Checkwriting Application FCCS POA Affidavit and Indemnification FCCS Notarized documents Documents that need Medallion Signature Guarantee esignature Sponsor Requirements 7

8 Lord Abbett esignature Process Lord Abbett will accept forms and applications with esignature via: Mail P.O. Box Kansas City, MO Overnight 330 West Ninth St. Kansas City, MO Fax: Only new applications will be accepted via Funding the account Automated Clearing House (ACH) Same-day funding. Bank account and funding information is listed on new account application. A check after the account has been established will be accepted. It is preferred that the check have a client specific identifier on it including a name, Social Security number, or account number. General information All other standard procedures will be followed regarding Lord Abbett directly held accounts. If you have any questions, contact Client Services from 7:30 a.m. to 5:00 p.m. CT, Monday through Friday. 8 esignature Sponsor Requirements

9 Oppenheimer On account-related paperwork Oppenheimer will accept electronic signatures gathered using Cambridge s DocuSign-based system As always, paperwork requiring a Signature Guarantee must contain original, wet signatures and cannot be e-signed Use the standard Cambridge-approved types of authentication, which are the default settings within the CLIC esignature system All paperwork for each account, including Cambridge and Oppenheimer paperwork, must be submitted to Cambridge through the CLIC WebCapture system When submitting paperwork to Oppenheimer or Cambridge, always include the DocuSign Certificate of Completion Signed Oppenheimer paperwork must be uploaded to Oppenheimer via their website or faxed, mailed, or ed through Oppenheimer s regular addresses. Check with your Oppenheimer account manager if you have questions on submitting paperwork to Oppenheimer. esignature Sponsor Requirements 9

10 Pershing Transfer Paperwork In some cases esignature may not be acceptable. If it is unclear whether a form is acceptable for esignature, contact the sponsor company to verify the form s eligibility. Note: Firm specific information may be available in the Contrafirm Awareness reference table located on esignature acceptable transfer forms: Broker-dealer transfer (Pershing to Pershing) A transfer that is submitted from another broker-dealer that clears through Pershing to a Cambridge Pershing account Brokerage: ACAT A transfer that is submitted from another brokerage firm, the brokerage firm must be ACAT eligible Mutual fund in-kind Transferring mutual fund shares held directly at the mutual fund company, the mutual fund shares are transferred in kind DRS (Position is DRS eligible) Transferring common stock shares directly from the transfer agent, the position must be DSR eligible esignature is not acceptable on the following transfers: Mutual fund in-kind Transferring mutual fund shares held directly at the mutual fund company, the mutual fund shares are transferred in-kind Mutual fund liquidations A transfer that liquidates mutual fund shares held directly at the mutual fund company, a check is sent by the delivering firm Annuity liquidations A transfer that liquidates an annuity held directly at the sponsor company, a check is sent by delivering firm Trust companies An account that is transferred from a trust company Direct rollovers An employer sponsored plan transferring into a traditional or rollover IRA Banks An account that is transferred from a bank DRS (Position is not DRS eligible) Transferring common stock shares directly from the transfer agent, that position is not DRS eligible For Pershing users In addition to the types of paperwork restricted above, Pershing has also identified the following forms and conditions as not acceptable for esignature. Forms delivered to Pershing via fax CMA/Corestone Account Forms W-8 forms Loan advance product forms Notarized documents Affidavit of Domicile Form if related to transfer of certificates 10 esignature Sponsor Requirements

11 Prudential For an interim period, Prudential is only accepting e-signed paperwork for opening new accounts. We expect to expand the acceptance list in the near future. Most forms are available through CLIC for esignature. If it is unclear whether a form is acceptable for esignature, contact the sponsor company to verify the form s eligibility. Note: Prudential will not accept paperwork that includes Cambridge forms. Remove Cambridge forms prior to sending paperwork to Prudential. Removal can be done electronically or physically by printing and removing the Cambridge documents. Transfer of Assets (TOA) Forms must be wet signed and sent to Prudential. Prudential will accept an electronic version, but must be able to receive the original if requested. Cambridge recommends you send the original to Prudential. Prudential requires the Certification of Completion for envelopes be included in the paperwork sent to the company. If sending or faxing paperwork without a check, indicate on a cover sheet whether Prudential should be expecting the check by separate delivery. Also indicate on a cover sheet if waiting for an account number to accompany the check. In addition, indicate whether Prudential should be expecting a TOA Form to fund the account. Prudential prefers electronically signed paperwork sent by fax; however, documents may can be sent by mail or courier. Fax: Regular Mail or Courier Annuities Service Center P.O. Box 8279 Philadelphia, PA Overnight Service, Certified, or Registered Mail Delivery Prudential Annuities Service Center 2101 Welsh Road Dresher, PA esignature Sponsor Requirements 11

12 Putnam All Putnam forms in the CLIC forms library may be e-signed except bank signatory cards. Often transfer forms cannot be e-signed as the contrafirm may not accept. Putnam suggests those be hand signed and sent in unless the rep-advisor is positive the contrafirm will accept an E-signed Transfer Form. Putnam specifically recommends checking with the contrafirm before using esignature on the following Putnam forms: 403(b)(7) Custodial Account Distribution (FM307) 403(b) Salary Reduction Agreement (FM309B) Asset Transfer/Direct Rollover Authorization B (IR771) Coverdell ESA Asset Transfer Authorization (FM321) Request For Required Minimum Distribution (FM303) Accepted methods of sending completed paperwork to Putnam: 1. U.S. Mail or overnight courier: The address is listed on the application form 2. Fax: The fax number is listed on the application form 12 esignature Sponsor Requirements

13 TD Ameritrade E-signed paperwork should be sent to the rep-advisor s TD Ameritrade service team. Contact your assigned TDA service team to confirm sending options. As an alternative to sending to the assigned service team, completed e-signed paperwork can be sent to the following address: ztdae-sig@tdameritrade.com. You will be responsible for ensuring the is encrypted. After completing the esignature process, the forms can be sent electronically to Cambridge using WebCapture. Important: TDA requires knowledge-based ID Check to authenticate the identity of all signers. When setting up an envelope, check Require RSA ID box, as shown: TDA has certain policies and procedures that are important to ensure acceptance of paperwork: TDA does not require removal of Cambridge forms from the e-signed forms. TDA will simply disregard any Cambridge forms that may be include in the electronic envelope. Except when a Signature Guarantee or a notarization is required, TDA has not identified forms that cannot be e-signed. Check with your TDA service team if you have questions on specific forms. TDA does require the Certificate of Completion accompany the e-signed forms. They will reject paperwork where the Certificate of Completion is missing. If sending or faxing paperwork without a check, indicate on a cover sheet whether TDA should be expecting a check by separate delivery. Indicate whether TDA should be expecting a TOA Form to fund the account. Indicate on a cover sheet if waiting for an account number to accompany the check Contact your assigned TDA service team with questions. esignature Sponsor Requirements 13

14 Trust Company of America All Trust Company of America forms in the CLIC forms library may be e-signed. Accepted methods of sending completed paperwork to TCA: 1. U.S. Postal Service or overnight courier: The address is listed on the application form 2. Fax: The fax number is listed on the application form 14 esignature Sponsor Requirements

15 Voya The Application, Replacement, and Product Disclosure Forms may be e-signed. Often transfer forms cannot be e-signed as the contrafirm company may not accept. Voya suggests those forms be signed and sent in unless you are positive the contrafirm company will accept an e-signed transfer forms. Accepted methods of sending completed paperwork to Voya: 1. U.S. mail or overnight courier: The address is listed on the application form 2. Fax: The fax number is listed on the application form esignature Sponsor Requirements 15

16 1776 Pleasant Plain Road Fairfield, Iowa CAAP is a registered mark of Cambridge Investment Research, Inc. for its program for investment managers. Securities offered through Cambridge Investment Research, Inc., a broker-dealer, member FINRA/SIPC, and investment advisory services offered through Cambridge Investment Research Advisors, Inc., a Registered Investment Adviser. Both are wholly-owned subsidiaries of Cambridge Investment Group, Inc. For financial professional use only V.CIR.0317