Operations & Finance Committee Meeting Agenda

Transcription

1 Operations & Finance Committee Meeting Agenda Nashville MTA Committee Meetings Lentz Public Health Center, Meeting Room A 2900 Charlotte Avenue, Nashville, TN Please note JULY meeting address! Thursday, July 26, 2018 The Operations & Finance Committee will begin at 1:30 p.m. Operations & Finance Committee Walter Searcy, Chair Hannah Paramore Breen, Member 1. Call to Order 2. Discussion Items a. Monthly Financial Report Compared to Budget Ed Oliphant, Chief Financial Officer b. Monthly Operating Statistics India Birdsong, Chief Operating Officer 3. Action Items a. CDM Smith Music City Central Task Order Amendment Julie Navarrete, Chief Development Officer; Trey Walker, Director of Engineering & Project Management 4. Other Business 5. Adjourn OF-D OF-D OF-A

2 NASHVILLE METROPOLITAN TRANSIT AUTHORITY OF NASHVILLE AND DAVIDSON COUNTY, TENNESSEE COMMITTEE DISCUSSION ITEM Item Number: OF-D Meeting Date: 07/26/18 Item Title: MONTHLY FINANCIAL REPORT COMPARED TO BUDGET Attached is a statement of operations for the month of May 2018 compared to the budget and a balance sheet as of May 31, CURRENT STATUS Chief Financial Officer Ed Oliphant will review the statements at the committee meeting. Approved: Chief Financial Officer July 20, 2018 Date 1

3 Metropolitan Transit Authority Statement of Operations Compared to Budget For the Period Ending May 31, 2018 UNAUDITED Actual Month Month End F / Prior Year Actual Budget Y-T-D F / Original Month Budget Variance U Y-T-D Y-T-D Y-T-D Variance U Budget Revenue form Operations: Passenger Fares $582,752 $596,050 ($13,298) U $8,601,584 $6,636,744 $6,634,000 $2,744 F $7,217,000 Access Ride 68,800 72,500 (3,700) U 784, , ,400 (16,950) U 864,900 Contract Revenues 222, ,815 9,580 F 2,284,016 2,350,285 2,340,980 9,305 F 2,553,800 Advertising 86,050 93,000 (6,950) U 918, ,170 1,002,000 (12,830) U 1,100,000 Other Non-Trans Revenue 87,417 89,679 (2,262) U 1,043, , ,770 4,564 F 1,062,450 Total Operating Revenue 1,047,414 1,064,044 (16,630) U 13,633,107 11,730,983 11,744,150 (13,167) U 12,798,150 Federal/State/Local Income: Local Assistance F 42,013,600 48,635,900 48,635,900 0 F 48,635,900 State Assistance F 4,653,700 4,723,500 4,723,500 0 F 4,723,500 Federal Assistance - CMAQ 160, ,250 1,910 F 1,750,714 1,760,909 1,741,500 19,409 F 1,900,000 Federal Assistance - JARC/New Free 107, ,610 (586) U 495,725 1,202,621 1,183,710 18,911 F 1,291,320 Total Assistance Income 267, ,860 1,324 F 48,913,739 56,322,930 56,284,610 38,320 F 56,550,720 Capital Revenue: Capital Operating Reimbursement 7,750,640 7,750,640 0 F 7,830,000 7,750,640 7,750,640 0 F 9,563,300 Capital ADA Reimbursement 2,100,000 2,100,000 0 F 2,250,000 2,100,000 2,100,000 0 F 2,750,000 Total Capital Income 9,850,640 9,850,640 0 F 10,080,000 9,850,640 9,850,640 0 F 12,313,300 Total Revenue $11,165,238 $11,180,544 ($15,306) U $72,626,846 $77,904,553 $77,879,400 $25,153 F $81,662,170 Expenses from Operations: Labor and Fringes $4,883,109 $4,821,799 ($61,310) U $50,456,422 $52,918,901 $52,985,267 $66,366 F $57,850,140 Services 766, ,973 (99,054) U 7,062,827 7,728,438 7,300,620 (427,818) U 7,970,200 Fuel 425, ,319 26,457 F 3,157,413 4,036,776 4,690, ,998 F 5,142,785 Parts, Materials and Supplies 416, , ,455 F 5,153,131 5,761,773 5,825,303 63,530 F 6,357,220 Utilities 90, ,260 24,031 F 1,133,871 1,168,452 1,314, ,743 F 1,430,850 Casualty and Liability 176, , F 2,046,639 1,984,340 1,944,984 (39,356) U 2,121,800 Other 37,513 53,808 16,295 F 505, , , ,783 F 789,175 Total Operating Expenses 6,795,190 6,813,577 18,387 F 69,515,490 74,129,114 74,796, ,246 F 81,662,170 Surplus / (Deficit) before GASB 33 $4,370,048 $4,366,967 $3,081 F $3,111,356 $3,775,439 $3,083,040 $692,399 F $0 Capital Grant Revenue 588, ,202 F 4,259,496 13,972,810 13,972,810 F 0 Rental income - MCC Amortization 49,167 49,167 F 540, , ,837 F Gain/(Loss) on Sale of Property 0 0 F (2,801) (24,651) (24,651) U Comp Op Analysis & Traincaster 0 0 F 0 (77,246) (77,246) U Depreciation (1,284,469) (1,284,469) U (14,800,796) (13,817,111) (13,817,111) U 0 Surplus / (Deficit) $3,722,948 $4,366,967 ($644,019) U ($6,891,908) $4,370,078 $3,083,040 $1,287,038 F $0 2

4 Metropolitan Transit Authority Comparative Balance Sheets Month Ended Month Ended May 31, 2018 June 30, 2017 (unaudited) (unaudited) CURRENT ASSETS Cash and cash equivalents $13,407,633 $2,254,719 Receivables from federal, state and local government 1,161,373 5,028,295 Accounts receivable 1,229,527 1,744,529 Materials and supplies 3,021,734 3,096,646 Prepaid expense and other 791, ,835 Pension Deferred Outflow 6,412,991 6,412,991 Total Current Assets 26,024,506 19,292,015 PROPERTY AND EQUIPMENT Land 14,733,025 14,733,025 Building, shelter and benches 96,259,505 93,878,816 Revenue equipment and parts 127,348, ,291,561 Office furniture and equipment 4,408,793 4,098,720 Other 13,484,217 8,540, ,234, ,542,477 Less: Accumulated Depreciation (127,708,939) (115,814,900) Total Property and equipment, net 128,525, ,727,577 OTHER ASSETS Cash and investments for self-insurance and other 9,038,158 13,664,028 TOTAL ASSETS $163,588,036 $159,683,620 LIABILITIES AND NET ASSETS CURRENT LIABILITIES Accounts payable $1,101,150 $3,277,698 Accrued expenses 5,541,248 6,089,065 Deferred revenue 46,287 46,466 Note Payable 9,000,000 2,850,000 Total Current Liabilities 15,688,685 12,263,229 NON-CURRENT LIABILITIES Deferred Revenue 8,606,628 9,147,465 Refundable Grants 1,235,641 5,185,951 Net Pension Liability 16,972,784 16,972,784 Pension Deferred Inflow 1,262,057 1,262,057 Net other postemployment benefits obligations 42,936,147 42,936,147 NET ASSETS Invested in capital assets 110,918, ,730,112 Reserve for capital purchases 8,688,158 13,314,038 Unrestricted (47,090,886) (46,502,782) Current Year Surplus / (deficit) 4,370,078 (9,625,381) Total Net Assets 76,886,094 71,915,987 TOTAL LIABILITIES AND NET ASSETS $163,588,036 $159,683,620 Current > 30 days > 60 Days > 90 days Total Accounts Receivable $771,665 $328,893 $113,393 $15,576 $1,229, % 26.7% 9.2% 1.3% 100.0% Accounts Payable $1,107,171 $4,488 ($537) ($9,972) $1,101, % 0.4% 0.0% -0.9% 100.0% 3

5 NASHVILLE METROPOLITAN TRANSIT AUTHORITY OF NASHVILLE AND DAVIDSON COUNTY, TENNESSEE COMMITTEE DISCUSSION ITEM Item Number: OF-D Meeting Date: 07/26/18 Item Title: MONTHLY OPERATING STATISTICS BACKGROUND Attached are monthly operating statistics through May CURRENT STATUS Chief Operating Officer India Birdsong will review the statistics at the committee meeting. Approved: Chief Operating Officer July 20, 2018 Date 4

6 MTA Operations Dashboard Report May 2018 May 2017 Pct. Change Average Monthly Goals Ridership Total Passengers Bus 830, , % AccessRide (MTA) 27,322 27, % AccessRide (Overflow/Taxi) 9,658 12, % AccessRide Total 36,980 39, % Total 867, , % 850,000 Passengers per Revenue Hour Bus % 20 AccessRide % 2.15 Total Scheduled Revenue Hours 58,950 57, % Total Cost Per Scheduled Revenue Hour of Service $ $ % Safety Miles Between Total Accidents 27,507 39, % 40,000 Miles Between Preventable Accidents 123, , % 325,000 Preventable Accidents % Non-Preventable Accidents % Internal Accidents % External Accidents % Service Quality Bus Trip Completion Percentage 99.3% 99.6% -0.3% 99.9% AccessRide Trip Denials % 0.0% Miles Between Road Calls 2,492 2, % 7,000 On-Time Performance Bus 84.8% 86.8% -2.0% 90.0% AccessRide 83.1% 85.4% -2.3% 90.0% Customer Care Passengers Carried Per Complaint Bus 6,694 6, % 8,000 AccessRide % 950 Total Calls Received 28,846 26, % Percent of Calls Answered 95.6% 88.6% 7.9% 95.0% 5

7 MTA Operations Dashboard Report FY 2018 May FY 2017 May Pct. Change Goal Ridership Total Passengers Bus 8,599,365 8,506, % AccessRide (MTA) 290, , % AccessRide (Overflow/Taxi) 120, , % AccessRide Total 411, , % Total 9,010,422 8,925, % 9,350,000 Passengers per Revenue Hour Bus % 20 AccessRide % 2.15 Total Scheduled Revenue Hours 624, , % Total Cost Per Scheduled Revenue Hour of Service $ $ % Safety Miles Between Total Accidents 32,831 36, % 40,000 Miles Between Preventable Accidents 263, , % 325,000 Preventable Accidents % Non-Preventable Accidents % Internal Accidents % External Accidents % Service Quality Bus Trip Completion Percentage 99.4% 99.7% -0.2% 99.9% AccessRide Trip Denials % 0.0% Miles Between Road Calls 2,667 4, % 7,000 On-Time Performance Bus 85.6% 84.9% 0.7% 90.0% AccessRide 83.4% 85.6% -2.1% 90.0% Customer Care Passengers Carried Per Complaint Bus 7,537 7, % 8,000 AccessRide % 950 Total Calls Received 309, , % Percent of Calls Answered 92.6% 94.2% -1.6% 95.0% 6

8 MTA Operations Dashboard Glossary Metric Definitons Ridership Total Passengers Bus AccessRide (MTA) AccessRide (Overflow/Taxi) AccessRide Total Total fixed route passenger boardings on all MTA operated services Total paratransit passenger boardings on MTA vans Total paratransit passenger boardings on 3rd party service providers Total paratransit boardings (MTA vans and 3rd party service providers) Passengers per Revenue Hour Bus AccessRide Total Scheduled Revenue Hours Total fixed route passenger boardings divided by total scheduled fixed route revenue vehicle hours. Total paratransit boardings on MTA vans divided by total scheduled paratransit revenue vehicle hours. Total fixed route and paratransit scheduled revenue vehicle hours. Note: Revenue vehicle hours are total vehicle in-service hours excluding vehicle travel from the garage to the first timepoint (or pickup for paratransit) and from the last timepoint (or pickup) to the garage. Total Cost Per Scheduled Revenue Hour of Service Total fully allocated cost to deliver service divided by the total scheduled revenue hours. Safety Miles Between Total Accidents Miles Between Preventable Accidents Preventable Accidents Non-Preventable Accidents Internal Accidents External Accidents Total number of miles travelled by all MTA revenue vehicles (fixed route and paratransit) divided by the total number of accidents. Total number of miles travelled by all MTA revenue vehicles (fixed route and paratransit) divided by the total number of preventable accidents. A motor vehicle collision, in which the Operator did not do everything reasonable to avoid a collision, committed an error or failed to react to the errors of others. A motor vehicle collision in which the Operator committed no driving error and reacted reasonably to the errors of others. A motor vehicle collision that occurs on Nestor or Myatt yard. A motor vehicle collision that occurs outside of Nestor or Myatt yard. Service Quality Bus Trip Completion Percentage Percentage of one-way fixed route revenue trips completed versus scheduled. 7

9 MTA Operations Dashboard Glossary Metric Definitons AccessRide Trip Denials Miles Between Road Calls Total number of paratransit trips that cannot be scheduled within one hour before or after the customer's requested pick-up time. Any mechanical failure, excluding farebox and accidents. Bus and AccessRide metrics will be reported separately. Bus On-Time Performance Percentage of total scheduled fixed route timepoint departures occurring between 59 seconds early and 5 minutes 59 seconds late. Customer Care Passengers Carried Per Complaint Bus AccessRide Total fixed route passengers divided by total fixed route customer complaints. Total paratransit (MTA and 3rd Party service providers) passengers divided by total paratransit customer complaints. Total Calls Received Percent of Calls Answered Percentage of calls received that were answered. Unanswered calls are calls that are lost for any reason once in the customer call phone queue. 8

10 NASHVILLE METROPOLITAN TRANSIT AUTHORITY OF NASHVILLE AND DAVIDSON COUNTY, TENNESSEE COMMITTEE DISCUSSION ITEM Item Number: OF-A Meeting Date: 07/26/18 Item Title: CDM SMITH MUSIC CITY CENTRAL TASK ORDER AMENDMENT BACKGROUND In March 2017, the Nashville Metropolitan Transit Authority (Nashville MTA) Board awarded CDM Smith with an Indefinite Delivery, Indefinite Quantity contract for program management services. Under this contract, CDM Smith has assisted Nashville MTA staff with the engineering oversight and review of facilities improvements approved in the 2018 Capital Budget. In August 2017, the Nashville MTA executed a task order in the amount of $289,000 for program management services related to the Music City Central (MCC) rehabilitation project. These services included scope validation, design and constructability reviews, bid package reviews and bid assistance, construction administration assistance, and project closeout review. The initial task order estimated a12-month project duration. As design and construction activities advance on the MCC rehabilitation project, additional funding is needed for professional service. Additional support accounts for a higher level of effort for construction oversight and project coordination as displayed through the initial months of construction. The additional level of effort is necessitated by project complexities and includes construction management, oversight, and coordination along with Special Inspections required by the project specifications. These needs are expected to require an additional $130,000 for completion for a not-to-exceed task order value of $419,000. Funding Source: Funding for the additional program management services for the MCC rehabilitation project would primarily be from proceeds from the sale of the Clement Landport, supplemented with prior year Section 5307 funds. STAFF RECOMMENDATION We request the Committee recommend the Board provide the Chief Executive Officer the authority to increase the task order for the continued support of the MCC rehabilitation project to the not-toexceed limit of $419,000. Funds are available in the previously identified funding sources to cover the additional costs of this task order. Approved: Chief Development Officer July 20, 2018 Date 9

11 New Initiatives & Community Engagement Committee Meeting Agenda Nashville MTA Committee Meetings Lentz Public Health Center, Meeting Room A 2900 Charlotte Avenue, Nashville, TN Please note JULY meeting address! Thursday, July 26, 2018 Committees begin meeting at 1:30 p.m. The NICE Committee will immediately follow the Operations & Finance Committee. NICE Committee Janet Miller, Chair Glenn Farner, Member 1. Call to Order 2. Discussion Items a. Comprehensive Operations Analysis Felix Castrodad, Director of Planning & Grants; Justin Cole, Transit Analyst 3. Action Items a. Advertising Policy Rita Roberts-Turner, Chief Administrative Officer; Jason Minser, Director of Marketing b. Intent with Respect to Secondary Downtown Hub Steve Bland, Chief Executive Officer 4. Other Business 5. Adjourn NICE-D NICE-A NICE-A

12 NASHVILLE METROPOLITAN TRANSIT AUTHORITY OF NASHVILLE AND DAVIDSON COUNTY, TENNESSEE COMMITTEE ACTION ITEM Item Number: NICE-D Meeting Date: 07/26/18 Item Title: COMPREHENSIVE OPERATIONS ANALYSIS BACKGROUND The nmotion Strategic Plan outlined several transit improvement recommendations to enhance service for today and in the long term. One of the short-term recommendations outlined in the plan called for a more in-depth analysis of the current system in order to better understand the particular strengths and weaknesses of the routes while identifying potential changes within existing resources to simplify and improve service. As Nashville experiences unprecedented growth, continuing shifts in land use and demographics present new challenges. Many routes have existed in their current form for a long time and have remained unchanged except for occasional timing or minor routing adjustments. As a result, some routes may no longer fulfill their original purpose or function as originally intended. A comprehensive re-examination of the network can help to address areas like service directness, simplicity, improved connections, equity, and ridership decline among others. CURRENT STATUS Last year, staff began work on a Comprehensive Operational Analysis (COA) with the assistance of Transportation Management Design, Inc. (TMD) consultants. This is a comprehensive review and analysis of WeGo Public Transit s (formerly Nashville MTA) current bus system, identifying ways to optimize bus routes to be more responsive to the current context and characteristics while delivering a more reliable service that meets the needs of more people. Planning Analyst Justin Cole and Director of Planning & Grants Felix Castrodad will make a presentation at the meeting and lead general discussion on the project status to date and the approach for next steps moving forward. Approved: Chief Development Officer July 20, 2018 Date 1

13 NASHVILLE METROPOLITAN TRANSIT AUTHORITY OF NASHVILLE AND DAVIDSON COUNTY, TENNESSEE COMMITTEE ACTION ITEM Item Number: NICE-A Meeting Date: 07/26/18 Item Title: ADVERTISING POLICY BACKGROUND The current Nashville Metropolitan Transit Authority (Nashville MTA) Advertising Policy was last adopted in October In May 2016, Metro Council adopted a resolution to further allow Metro entities additional opportunities to advertise on Nashville MTA assets. This resolution was supported in spirit provided it fit within the contractual obligation with the Nashville MTA third-party advertising contractor whose contract is scheduled to end in September The recent rebranding, announced on July 12 th, the image of public transportation in the community and the experience of our riding customers are inextricably tied with advertising and the advertising policy. The direction of the Board has been clear; enhance the image of transit and examine the development of alternate revenue sources to offset income loss from reduced reliance on takeover advertising, such as full bus wraps. In addition, the Board expressed concern over the safety and customer experience impacts of products that cover windows, reducing visibility into and out of the bus. This direction includes reducing the visibility and, in some cases, elimination of takeover ad types, such as full wraps, King Kongs, and full sides. It also includes maintaining new branded buses as ad-free for an indeterminate amount of time in an effort to enhance the image of transit. In addition, emphasis is placed on finding additional revenue opportunities, such as exploring naming/sponsorship opportunities and expanding the use of our station and stop facilities for advertising. Our ad policy should reflect the brand purpose and set advertising standards that aid and elevate the quality of the customer experience WeGo Public Transit strives to provide. A review of peer agency policies was conducted to identify trends in policies suitable for elevating the quality of the customer experience. Evidence from this research revealed a need for a stronger purpose behind our advertising policy, and to place customer experience above advertising sales. What follows is an amended advertising policy for consideration and discussion. Purpose Nashville Metropolitan Transit Authority (Nashville MTA), the Davidson County operating body of WeGo Public Transit, through this Advertising Policy intends to establish uniform, viewpoint-neutral standards for the display of advertising. In setting its advertising standards, the Nashville MTA seeks to fulfill the following goals and objectives: (a) maximization of revenue generated by advertising; (b) maximization of revenue generated by attracting, maintaining, and increasing ridership; (c) maintaining the safe and orderly operation of the Nashville MTA; (d) maintaining a safe and welcoming environment for all Nashville MTA passengers, including 2

14 minors who travel on or come in contact with the Nashville MTA system; (e) avoiding the identification of the Nashville MTA with advertisements or the viewpoints of the advertisers; and, (f) providing advertising consistent with the WeGo Public Transit brand; and, (g) expanding the creation of strategic partnerships with both business and non-profit partners. Nashville MTA reserves the right, from time to time, to suspend, modify or revoke the application of any or all of these provisions as it deems necessary to comply with legal mandates, to accommodate its primary transportation function and to fulfill the goals and objectives referred to herein. All the provisions of this Advertising Policy shall be deemed severable. Nashville MTA Operations and Promotions Nashville MTA has the unqualified right to display, on or in its equipment and facilities, advertisements and notices that pertain to Nashville MTA operations and promotions. Advertising Standards Nashville MTA intends that its equipment and facilities constitute nonpublic forums that are subject to the viewpoint-neutral restrictions set forth below. Certain forms of paid and unpaid advertising will not be permitted for placement or display on or in Nashville MTA equipment and facilities. Nashville MTA shall not display or maintain any advertisement that falls within one or more of the following categories. 1. It shall be the policy of the Nashville MTA to prohibit all public-issue advertisements that tend to promote or inhibit the promotion of causes and beliefs; that in furtherance of this policy, all advertisements shall be limited to public announcements and advertising related to the advantage of a product, business or service. 2. NO political or political campaign advertisements are allowed. 3. NO tobacco advertisements are allowed. Alcohol products are accepted with the provision that each sale of exterior advertising be sold as a package with an accompanying message regarding its proper use. 4. Up to 10% of advertising may be made available by the Nashville MTA, in its discretion, for Public Service Announcements (PSA s). PSA s are defined as an announcement or advertisement by a not-for-profit organization or government agency which explains a public service provided or announces an upcoming event which aids the community. It also includes an announcement or advertisement by a for-profit organization which explains a service provided for the benefit of the community or announces an upcoming event which aids the community. 5. Nashville MTA reserves the right to disapprove of any advertising that is false, misleading, deceptive, and/or offensive to the moral standard of the community, or contrary to the best interests of the Transit Authority. All proposed advertisements and PSA s must be submitted to the Nashville MTA for approval. Such submission shall be in finalized form (with copy and images complete). 3

15 STAFF RECOMMENDATION We request the Committee recommend the Board approve the use of this amended policy to check the assumptions built into revising the advertising policy and incorporating its intent into the pending contract renewal with our third party advertising sales agent. Approved: Chief Development Officer July 20, 2018 Date 4

16 NASHVILLE METROPOLITAN TRANSIT AUTHORITY OF NASHVILLE AND DAVIDSON COUNTY, TENNESSEE COMMITTEE ACTION ITEM Item Number: NICE-A Meeting Date: 07/26/18 Item Title: INTENT WITH RESPECT TO SECONDARY DOWNTOWN TRANSIT HUB BACKGROUND The nmotion Strategic Plan previously adopted by the Nashville Metropolitan Transit Authority (Nashville MTA) Board memorialized the need for a secondary downtown transit hub in addition to Music City Central (MCC) as essential to Nashville MTA s future growth, with or without High Capacity Transit (HCT). This plan went as far as to give, as a conceptual idea, an approximate location of this second hub in the downtown 4th Avenue/Lafayette area. The need for a secondary hub to support the bus system is based on growing service and patronage to a point where the current MCC facility will be inadequately sized for either the volume of transit buses or transit customers using a downtown transit center; and growth in development in the Downtown core south of Broadway, making the location of the current center increasingly problematic to attract ridership due to a lack of proximity of service. On July 12, 2018, the Convention Center Authority of the Metropolitan Government of Nashville & Davidson County (CCA) approved the acquisition of land located on 719 4th Avenue South. The attached map indicates the location of this parcel as Parcel #4. Previous to this acquisition, the CCA acquired the property designated as Parcel #1 located across the alley. The Metropolitan Government owns the real property adjacent to 719 4th Avenue South designated as Parcel #5. When approving the purchase of 710 4th Avenue South, the CCA discussed its short-term needs for the property, but also noted that Nashville MTA had expressed interest in building a second transit hub in this location to complement MCC. In such time as funding allows, Nashville MTA would like to examine acquisition of the property from CCA, for such acquisition is consistent with discussions that have occurred among Nashville MTA, CCA, the Metropolitan Government and other partners. At this time, because there are no funds available for this purchase, Nashville MTA is not specifically committing any funds for the acquisition of this land. STAFF RECOMMENDATION We ask the New Initiatives and Community Engagement Committee to recommend to the Board that Nashville MTA, in conjunction with its nmotion Strategic Plan, continue to review this area as a potential site for overall transit purposes, including a second transit hub, and to publicly communicate to the CCA our continued interest in pursuing this project. Approved: Chief Executive Officer 5 July 20, 2018 Date

17