INSTRUCTIONS TO BIDDERS

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3 Vienna International Centre P. O. Box 1200 A-1400 Vienna Austria INSTRUCTIONS TO BIDDERS Delivery Terms (INCOTERMS 2010) and Destination CONDITIONS N/A (Services): Consulting services for the installation and configuration of VMware Horizon (VDI solution) for OSI. The Price The price quotation shall include costs and expenses incurred by the Supplier for the full and proper performance of all obligations under the Purchase Order (including travel, allowances, management and remuneration of the personnel, national income tax, medical, insurance and social security contribution, if applicable). Currency Duration Taxes Please quote in EURO or US$ only. On-site work (7 working days at Vienna International Centre). In principle the Commission is exempt from taxes. Since the arrangement under which such exemption is respected varies from country-to-country, the bidder will be informed by the Commission whether tax exemption will occur at source or whether taxes will be reimbursed by the Commission upon submission of the original supporting documentation. Taxes means all direct and indirect taxes (including value added tax, general sales tax or goods and services tax), assessments, fees, customs duties, liens and charges in as much as they are levied in conclusion or implementation of the purchase order, including customs restrictions and charges of similar nature in respect of articles imported or exported for the Commission s official use. The price quoted shall be net of Taxes. All applicable Taxes payable by the bidder at the conclusion or implementation of the Purchase Order in respect of the goods/services shall be quoted separately or be separately identified on the Proposal together with information on the nature of the tax and its method of calculation. Validity of Quotation General Conditions Other Documents Payment Terms Minimum 90 days as of the Closing Date The Commission s General Conditions of Contract (Annex A).. Please submit, jointly with the Quotation the Bidder s Statement, Statement of Confirmation, and the Technical Evaluation Sheet. Within 30 days of receipt and acceptance of the delivered service and the receipt of the following documents: (1) Invoice showing the firm fixed price of the Purchase Order. The Supplier shall submit an invoice in 1 (one) original and 2 (two) copies or electronically, from the Supplier s official address in PDF format, duly signed and sealed by the Supplier and submitted to the Commission s addressed: payments@ctbto.org. Each invoice shall contain the Purchase Order number (CTBTO and SAP numbers), detailed banking instructions, including the name and address of the Supplier s bank, account number, account holder s name and SWIFT, IBAN and/or ABA codes for payment by electronic transfer; Request for Quotation Page 1 of 4

4 (2) Acknowledgement Copy of the Commission s Purchase Order with Supplier s signature; Applicable Taxes payable by the Supplier and/or its subcontractor(s) shall be invoiced separately or be separately identified on the invoice. Actual payment of the Taxes must primarily be supported by original documentation such as bank account statements, transfer orders, or receipts issued by the local tax or customs authorities. If submission of such original documentation is not possible for justifiable reasons, their copies could be accepted by the Commission provided that they are duly signed and certified by local tax or customs authorities. In case the currency in which the Taxes are levied is not the currency of the Purchase Order, bank statements (or equivalent) showing the exchange rate used for the conversion shall be submitted to the Commission, in addition to any other supporting documentation. OTHER INFORMATION 1. The Commission reserves the right to accept or reject bidder s quotation, partially or entirely, and to annul this procurement process at any time prior to award of the Purchase Order, without thereby incurring any liability to the bidder or any obligation to inform the bidder of the grounds for the Commission s action. 2. The bidder shall include in its quotation documentary evidence of its qualifications to perform the Purchase Order which shall establish to the Commission s satisfaction that the bidder has the financial, technical and production capability necessary to perform the Purchase Order in its entirety and to provide spare parts and other necessary on-going services as required. 3. The bidder shall bear all the costs associated with the preparation and submission of the quotation and the Commission shall not be responsible or liable for those costs, regardless of the conduct or outcome of this RFQ. 4. The bidder s price quotation shall be submitted in the English language, together with relevant technical literatures in duplicate, which shall also be in English. 5. The bidder s quotation shall be typed or written in indelible ink and signed by an official legally authorized to enter into contracts on behalf of their organization. The quotation shall not contain any inter-lineation, erasures or overwriting except as necessary to correct errors made by the bidder, in which case such corrections shall be initialled by the person or persons signing the quotation. 6. The goods and services (if any) to be rendered under the Purchase Order shall have their origin in the Member States of the Comprehensive Nuclear-Test-Ban Treaty Organization (CTBTO), the list of which is attached to this RFQ. For purposes of this paragraph, "the origin" means the place from where the materials, goods and/or from which the services are supplied. 7. Before the deadline for submission of the quotations, any request for clarifications relating to the RFQ documents shall be directed in writing exclusively to the Chief, Procurement Section, attention to Procurement Staff in charge of this matter referred to in the RFQ cover letter herein. If such requests are addressed to others or if additional information is obtained from others, it may lead to disqualification of the bidder. 8. From the deadline for submission of quotation until the written notification of award, no bidder shall contact the Commission on any matter relating to its quotation, except when responding to a request from the Commission for clarification. Any effort to influence the Commission in its evaluation of the quotation(s) or its award decision shall result in the rejection of the quotation. 9. The Commission shall evaluate the compliance of the quotation with the RFQ requirements. Subject to its technical compliance, the quotations shall be examined for its contractual compliance and commercial acceptability. Deviation, if any, from the relevant terms and conditions might be a factor in the decision of award. 10. In case of an award, the following documents shall govern the Purchase Order and in case of discrepancies or inconsistencies, the documents to prevail shall be given precedence in the following order: (a) The Purchase Order (b) The Commission s General Conditions of Contract (Annex A) (c) Terms of Reference (Annex B) (d) Bidder s Proposal (Annex C). Request for Quotation Page 2 of 4

5 The quotation shall be submitted in writing to the address below: Chief, Procurement Section CTBTO PrepCom, Vienna International Centre Wagramerstrasse 5, P.O. Box 1200 A-1400 Vienna, Austria Tel. No Bidders shall take note of the attached price schedule instructions when submitting the quotation. Should there be items on our list that you cannot include in the quotation, we would appreciate you marking them, and returning the information to us, together with the names of any potential bidder(s) known to you. Please do this even if you cannot submit a quotation for any of the items and kindly don t forward the RFQ to any other parties without our knowledge. Please confirm, within 5 working days, the receipt of this RFQ and your confirmation whether you will submit a quotation by the closing date mentioned herein. Attachments: - The Commission s General Conditions of Contract. - Terms of Reference. - Technical Evaluation Sheet - Statement of Confirmation - CTBTO Member States - Vendor profile form. Use of former Preparatory Commission for the CTBTO ( Commission ) employees in the preparation of Proposals A Bidder must not, in the absence of prior written approval from the Commission, permit a person to contribute to, or participate in, any process relating to the preparation of a Proposal or the procurement process, if the person: (a) at any time during the 12 months immediately preceding the date of issue of the Solicitation was an official, agent, servant or employee of, or otherwise engaged by the Commission; (b) at any time during the 24 months immediately preceding the date of issue of the Solicitation was an employee of the Commission personally engaged, directly or indirectly, in the definition of the requirements, project or activity to which the Solicitation relates. Request for Quotation Page 3 of 4

6 BIDDER S STATEMENT PLEASE STATE BELOW & SUBMIT WITH PROPOSAL Delivery Time: Shipping weight (kg) and Volume (m 3 ) if applicable: NA Services List of recommended consumables and spares including prices and details on local availability, if applicable (please tick): For one year period For a period of NA Services. Warranty period applicable (it shall be for a minimum of 24 months, starting from the acceptance of the goods/services by the Commission) please tick below: For a two year period For a period of NA Services.(if more than two years) Availability of local service in Vienna, Austria (if any): State country of origin or assembly of all items quoted: Quantity discount and early payment discount (if any): Include documentary evidence of qualifications to perform the order, which shall establish to the Commission s satisfaction that the bidder has the financial, technical and production capability necessary to perform the order in its entirety and to provide spare parts and other necessary on-going services as required. Included in this quotation : Yes No Confirmation that the bidder has reviewed the Commission s General Conditions of Contract (attached), and agreed to all terms and conditions. Remarks: Yes No With regards to the software provided with the equipment, state and confirm whether the software licenses are transferable to third parties, i.e. the Commission or the Commission s State Signatories (Member States). Remarks: Yes No Not applicable Name: Name & Title of Contact Person: Signature & date: Please be informed that all open competitive tenders of the CTBTO are available on the Web. For more information, please visit Request for Quotation Page 4 of 4

7 ANNE A ANNEX A Genera Conditions of Contract 1. DEF N N (a) n t ese enera conditions of contract t e ter s e innin it a ca ita etter s a a e t e eanin as defined in t e Contract ( ) o e rendered nder t e Contract (c) and or ot er s ies to e ro ided nder t e Contract (inc din a e added ta enera sa es ta or oods and ser ices ta ) assess ents fees c sto s d ties iens and c ar es in as c as t e are e ied in conc sion or i e entation of t e Contract inc din c sto s restrictions and c ar es of si i ar nat re in res ect of artic es i orted or e orted for t e. E A A e Contractor s a e considered as a in t e e a stat s of an inde endent contractor is is t e Co ission eit er t e Contractor and an s contractor nor t eir ersonne s a e considered to e an e o ee or an a ent of t e Co ission. A N EN e Contractor s a not assi n transfer ed e or a e ot er dis osition of t e Contract or an art t ereof or an Contract e ce t it t e rior ritten consent of t e Co ission. N A N n t e e ent t e Contractor re ires t e ser ices of one or ore s contractors t e Contractor s a o tain t e rior ritten a ro a and c earance of t e Co ission for s c s co s contractor s a not re ie e t e Contractor of an of is o i ations nder t e Contract and t e ter s of an s contract s a e s ect to and in confor it it t e ro isions of t e Contract. E F N N (a) e Contractor s a neit er see nor acce t instr ctions fro an a t orit e terna to t e Co ission in connection it t e erfor ance of its o i ations nder t e Contract e Contractor s a refrain fro an action ic a ad erse affect t e Co ission and s a f fi its co it ents it t e f est re ard to t e interests of t e Co ission ( ) of t e Contractor s a at a ti es o e and confor to a re ests a officia s and t e nited ations ec rit taff. F E EE e Contractor s a e res onsi e for t e rofessiona and tec nica co etence of its e o ees and i se ect for t e erfor ance nder t e Contract re ia e indi id a s o i erfor effecti e in t e i e entation of t e Contract res ect t e oca c sto s and confor to a i standard of ora and et ica cond ct. A N EN F E NNE (a) e Contractor s a not re ace or it dra an ersonne referred to in t e Contract for t e erfor ance of t e er ices it o t t e rior ritten a ro a of t e Co ission or n ess re ested t e Co ission ( ) rior to assi n ent re ace ent or it dra a of ersonne for t e erfor ance of t e er ices t e Contractor s a s it to t e Co ission for its consideration t e c rric itae or detai ed stification to er it e a ation t e Co ission of t e i act ic s c assi n ent re ace ent or it dra a o d a e on t e er ices (c) n t e e ent of it dra a of ersonne a costs and additiona e enses res tin fro t e re ace ent for s a e for t e acco nt of t e Contractor c it dra a s a not e considered as ter ination in art or in o e of t e Contract. NF F N E E o e o ee officer ad iser a ent and or s contractor of t e Contractor assi ned to erfor er ices nder t e Contract s a en a e direct or indirect in an siness rofession or occ ation connected or re ated to t e er ices or Goods to e ro ided nder t e Contract if t is constit tes a conf ict of interest

8 . N AN E (a) e Contractor s a ro ide and t ereafter aintain a ro riate ins rance or its e i a ent it res ect to its e o ees to co er c ai s for ersona in r or deat in connection it t e Contract ( ) e Contractor s a ro ide and t ereafter aintain ins rance a ainst a ris in res ect of its ro ert and an e i ent sed for t e e ec tion of t e Contract (c) e Contractor s a a so ro ide and t ereafter aintain ia i it ins rance in an ade ate a o nt to co er t ird art c ai s for deat odi in r oss of and da a e to ro ert arisin fro an o erations carried o t t e Contractor in erfor in its o i ations in connection it t e Contract or fro o eration of an e ic es oats air anes and ot er e i ent o ned or eased t e Contractor or its a ents ser ants e o ees or s contractors (d) ce t for ins rance entioned in ara ra (a) t e ins rance o icies nder t is c a se s a (i) a e t e Co ission as additiona eneficiar (ii) ri ts to t e ins rance carrier a ainst t e Co ission (e) e Contractor s a on re est ro ide t e Co ission it satisfactor e idence of t e ins rance re ired nder t e Contract (f) n a o nts not ins red not reco ered fro or not c ai ed t e ins rer s a e orne t e Contractor ( ) nfor ation concernin red ction of co era e s a e f rnis ed t e Contractor to t e Co ission it at east t irt ( ) da s rior ritten notice ( ) e Contractor nderta es t at ro isions to t e sa e effect as t e ro isions in s c a ses (a) t ro (c) a o e i e inserted in a s contracts ade in erfor ance of t e Contract e ce t s contracts e c si e for f rnis in Goods 1. EN AN E EN e Contractor s a not ca se or er it an ien attac ent or ot er enc rance an erson to e aced on fi e in an ic office or on fi e it t e Co ission a ainst an onies d e or to eco e d e for an er ices or Goods ro ided nder t e Contract or reason of an ot er c ai or de and a ainst t e Contractor 11. E AN E F E A (a) e Contractor s a co it a a s ordinances r es and re ations inc din t not i ited to ea t en iron enta and a o r a s earin on t e erfor ance of its o i ations nder t e ter s of t e Contract ( ) n artic ar t e Contractor s a co it t e a o r a s of t e co ntr in ic t e er ices or Goods are to e f rnis ed ro idin for enefits co erin in r or deat in t e co rse of e o ent 1. NF DEN A (a) tec nica financia or ot er doc entation and data t e Contractor co i ed for or recei ed fro t e Co ission nder t e Contract s a e treated as confidentia and s a e de i ered on to t e er ices or as re ested t e Co ission ( ) it er art ac no ed es t at a no ed e and infor ation concernin t e ot er art t at a e ac ired in connection it t e erfor ance of its o i ations nder t e Contract inc din t not i ited to an infor ation re atin to its o erations and roced res are confidentia and ro rietar infor ation of t e ot er art and it s a recei e s c confidentia and ro rietar infor ation of t e ot er art in confidence and s a not disc ose or er it disc os re of an s c no ed e or infor ation to an erson and or entit it o t t e rior ritten consent of t e ot er art (c) e Contractor s a not at an ti e se s c confidentia infor ation to its o n ad anta e (d) e restrictions on confidentia it s a not a to t e infor ation ic (i) resent is in t e ic do ain (ii) ereafter eco es art of t e ic do ain it o t (iii) as in t e ossession of t e ot er art at t e ti e of t e disc os re as s o n ritten e idence (i ) is disc osed to t e ot er art at an ti e ereafter a t ird art ( ) is re ired to e disc osed to o ernin odies or to o ern enta a t orities to t e e tent re ired a or to o tain needed a t ori ation to erfor t e Contract or rs ant to re ortin re ire ents i osed t ose o ernin odies or t e o ern ent of t e tate of t e Contractor (e) ese o i ations do not a se on satisfactor co etion of t e er ices de i er of t e Goods or ter ination of t e Contract t e Co ission 1. AN A E E AND EA E n ess ot er ise s ecified in t e Contract t e n is an a e s a e sed t e Contractor in a ritten co nications to t e Co ission it res ect to t e er ices or Goods to e ro ided and a doc ents roc red or re ared t e Contractor e Contractor s a se etric nits e ce t en ot er ise s ecified in t e Contract 1. (a) e Contractor s a not ad ertise or ot er ise a e ic t e fact t at it is ro idin or as ro ided er ices and Goods for t e Co ission so t e Contractor s a not in an anner atsoe er se t e na e e e or officia sea of t e Co ission or an a re iation of t e na e of t e Co re ensi e c ear est an reat r ani ation in connection it its siness or ot er ise ( ) ese o i ations do not a se on satisfactor co etion of t e er ices de i er of t e Goods or ter ination of t e Contract

9 1. FF A N ENEF N N EN FEE (a) e Contractor arrants t at (i) o erson or se in a enc as een e o ed or retained it to so icit or sec re t e Contract on an a ree ent or nderstandin for a co ission ercenta e ro era e contin ent fee or retainer e ce t re ar e o ees or ona fide and officia esta is ed co ercia or se in a encies aintained t e Contractor for t e r ose of sec rin siness (ii) o officia or ser ant or retired e o ee of t e Co ission o is not a re ar e o ee of t e Contractor as een or s a e ad itted t e Contractor to an direct or indirect enefit arisin fro t e Contract or t e a ard t ereof ( ) n case of reac t e Contractor of t e arranties referred to in re io s c a ses t e Co ission s a a e t e ri t to ded ct fro t e Contract rice or ot er ise reco er fro t e Contractor t e f a o nt of an s c co ission ercenta e ro era e contin ent fee or retainer so aid 1. N E E A E AND E E A (a) ce t to t e e tent t e Contractor as ranted a icense to t e Co ission t e Co ission s a e entit ed to a inte ect a ro ert inc din t not i ited to co ri ts atents and trade ar s it re ard to rod cts doc ents or ot er ateria s ic ear a direct re ation to or are rod ced or co ected nder t e Contract e Contractor s a ta e a necessar ste s re are and rocess a necessar doc ents and assist in sec rin s c ro ert ri ts and transferrin t e to t e Co ission and or to t e o ern ent ere t e er ices or Goods are to e ro ided in co iance it t e re ire ents of t e a ica e a ( ) e Contractor dec ares t at it does not no of an inte ect a ro ert ri ts of t ird arties ic i t e infrin ed in t e e ec tion of t e Contract o d contrar c ai s e raised a ainst t e Co ission c ar in it it infrin e ent of inte ect a ro ert ri ts t e Contractor s a o d ar ess t e Co ission and s a inde nif it to t e f e tent of an da a es or a ards arisin fro s c c ai s is o i ation of t e Contractor s a contin e to e in f force and effect to t e e iration of s c inte ect a ro ert ri ts (c) e Co ission s a i e t e Contractor d e notice in ritin of an c ar es of infrin e ent ro t a ainst t e Co ission and of t e fi in of an s it for infrin e ent of inte ect a ro ert ri ts of t ird arties d e to t e e ec tion of t e Contract and it o t re dice to t e i nit en o ed t e Co ission as an internationa or ani ation fro e er for of e a rocess inc din enforce ent and e ec tion t e Co ission s a i e t e Contractor t e o ort nit to defend t e Co ission a ainst t e said s it at its discretion and s a not ritin a e an ad ission or consent to an c ai of an t ird art osition 1.DEFA E N A (a) n case t e Contractor fai s to f fi its o i ations and res onsi i ities nder t e Contract and ro ided t e Contractor as not re edied s c fai re(s) it in t irt ( ) da s of a in een i en ritten notification t e Co ission of t e nat re of t e fai re(s) t e Co ission a at its entire discretion and it o t re dice to its ri t to it o d a ent(s) o d t e Contractor in defa t nder t e Contract ( ) en t e Contractor is t s in defa t t e Co ission a i in ritten notice to t e Contractor ter inate t e Contract as a o e or s c art or arts t ereof in res ect of ic t e Contractor is in defa t on s c notice t e Co ission s a a e t e ri t art or t ose arts of t e Contract it res ect to ic t e Contractor is in defa t (c) e Contractor s a in t is case e so e res onsi e for an reasona e costs of co etion of t e er ices and or de i er of Goods inc din s c costs ic are inc rred t e Co ission o er and a o e t e ori ina a reed Contract rice 1. D N F A EN (a) e Co ission a it o d an a ent to t e Contractor or on acco nt of s se ent disco ered e idence n if t e o e or art of an a ent a ro a t eretofore i en to s c an e tent as a e necessar to rotect t e Co ission fro oss nder t e Contract on acco nt of (i) or to a e ade ate ro ress it t e o i ations e ce t for fai re arisin o t of force a e re (ii) erfor ance en s c fai re as een dra n to is attention t e Co ission (iii) re orts re ired ( ) e it o din t e Co ission of an interi n to contin e erfor ance of is o i ations nder t e Contract (c) o interest s a accr e on a ents e ent a it e d t e Co ission in a ication of t e sti ations of t is ara ra 1. DA ED DA A E ect to C a se e o (force a e re) if t e Contractor fai s to de i er an or a of t e er ices and or Goods it in t e atest ti e eriod(s) s ecified in t e Contract t e Co ission a it o t re dice to its ot er re edies nder t e Contract ded ct fro t e Contract rice as i idated da a es a s e i a ent to er cent of t e ortion of t e Contract rice for t e de a ed er ices and or Goods for eac or in da of

10 de a nti act a erfor ance to a a i of si t ( ) or in da s e reco er t e Co ission of ro en da a es s a not e e c ded.f E A E E (a) orce a e re as sed erein s a ean acts of God ind stria dist r ances acts of t e ic ene ci i dist r ances e osions and an ot er si i ar ca se of e i a ent force not ca sed nor it in t e contro of eit er art and ic neit er art is a e to o erco e ( ) s soon as ossi e after t e occ rrence of an ca se constit tin force a e re t e Contractor s a i e notice and f artic ars in ritin to t e Co ission of s c force a e re if t e Contractor is t ere rendered na e o or in art to erfor its o i ations and eet its res onsi i ities nder t e Contract (c) n t is e ent t e fo o in ro isions s a a (i) e o i ations and res onsi i ities of t e Contractor nder t e Contract s a e s s ended to t e e tent of its ina i it to erfor t e and for as on as s c ina i it contin es (ii) e ter of t e Contract s a e e tended for a eriod e a to t e eriod of s s ension ta in o e er into acco nt an s ecia conditions ic a ca se t e ti e for co etion of t e o i ations to e different fro t e eriod of s s ension (iii) f t e Contractor is rendered er anent na e o or in art reason of force a e re to erfor its o i ations and eet its res onsi i ities nder t e Contract t e Co ission s a a e t e ri t to ter inate t e Contract on t e sa e ter s and conditions as are ro ided for in t e er ination C a se of t e Contract e ce t t at t e eriod of notice a e se en ( ) da s instead of t irt ( ) da s i ) or t e r ose of t e recedin s c a se t e Co ission a consider t e Contractor er anent na e to erfor in case of an eriod of s s ension in e cess of ninet ( ) da s n s c eriod of ninet ( ) da s or ess s a e dee ed te orar ina i it to erfor 1. N EN AND AN o d t e Contractor e inso ent ad d ed an r t or s o d t e Contractor a e a enera assi n ent for t e enefit of its creditors or s o d a recei er e a ointed on a it o t re dice to an ot er ri t or re ed it a a e nder t e ter s of t e Contract ter inate t e Contract fort it i in t e Contractor ritten notice of s c ter ination. NDE N F A N e Contractor s a inde nif o d and sa e ar ess and defend at its o n e ense t e Co ission its officers a ents ser ants and e o ees fro and a ainst a s its c ai s de ands and ia i it of an nat re or ind inc din cost and e enses arisin o t of acts or o issions of t e Contractor or its e o ees or s contractors in t e erfor ance of t e Contract is re ire ent s a e tend inter a ia to c ai s or ia i ities in t e nat re of ertainin to inte ect a ro ert ri ts e o i ations nder t is c a se do not a se on ter ination of t e Contract.A A E E E EN e arties s a se t eir est efforts to sett e a ica t ro ne otiation an dis te contro ers or c ai arisin o t of or re atin to t e Contract or t e reac ter ination or in a idit t ereof f t e arties cannot reac s c a ica e sett e ent t ro ne otiations t e atter s a first e referred to conci iation a re est eit er art for conci iation roced res e conci iation s a ta e ace in accordance it t e nited ations Co ission on nternationa rade a ( C ) Conci iation es t en re ai in or accordin to s c ot er roced re as a e a reed et een t e arties it in a ti e eriod of ninet ( ) da s ere s a e one conci iator e conci iation s a e in ienna stria and it s a e cond cted in t e n is an a e.a A N (a) n t e e ent of a fai re to reac an a ica e sett e ent in accordance it C a se a o e (a ica e sett e ent) an dis te arisin o t of t e inter retation or a ication of t e ter s of t e Contract or an reac t ereof s a e sett ed in accordance it t e ar itration r es esta is ed C as at resent in force e n er of ar itrators s a e one e ar itration s a e in ienna stria and it s a e cond cted in t e n is an a e ( ) e ar itrator s a ta e into acco nt t e internationa reco ni ed enera rinci es of co ercia transactions e ar itrator s a a e no a t orit to a ard niti e da a es nor to a ard interest in e cess of fi e ( ) er cent and an s c interest s a e si e interest on e arties s a e o nd an ar itration a ard rendered as a res t of s c ar itration as t e fina ad dication of an s c dis te. E E AND N E ot in in or re atin to t e Contract s a e dee ed a ai er of an of t e ri i e es and i nities of t e Co ission and its e o ees. A E E N n rinci e t e Co ission is e e t fro a a es ince t e arran e ent nder ic s c e e tion is res ected aries fro co ntr to co ntr t e Contractor s a co a orate it t e Co ission to ac ie e a e e tion at so rce or to rs e rei rse ent of a es aid t e Co ission as t e case a e. E NA N e Co ission a ter inate t e Contract in o e or in art and at an ti e

11 ter ination to t e Contractor n t e e ent s c ter ination Co ission s a e ia e to t e Contractor for a ent in res ect of er ices a read satisfactor acco is ed or Goods de i ered and acce ted and in confor it it t e ter s of t e Contract for necessar ter ina e enses of t e Contractor and for t e cost of s c r ent or as is essentia and as t e Contractor is as ed t e Co ission to co ete e Contractor s a ee e enses at a ini and s a not nderta e an for ard co it ent ter ination. D n t e e ent t at t e Contract re ires t e Contractor to s Goods t e fo o in c a ses s a a in addition to t e a o e. A AN (a) e Contractor arrants t at t e Goods inc din ac a in confor to t e s ecifications for t e Goods ordered nder t e Contract and are fit for t e r ose for ic s c Goods are ordinari sed and for r oses e ress ade no n to t e Contractor t e Co ission and are ne and free fro defects in desi n or ans i and ateria s ( ) is arrant s a re ain a id for t ent fo r ( ) ont s after t e Goods or an art t ereof a e een de i ered and acce ted ic e er is ater n ess t e Contractor as ranted a on er eriod o d t e Co ission transfer t e tit e of t e Goods to a t ird art d rin t e arrant eriod t e ri t to en o t e arrant s a e transfera e to t e ne tit e o der (c) f d rin t e arrant eriod entioned in c a se ( ) a o e t e Goods or an art t ereof are fo nd to e defecti e or not in confor it it t e s ecifications nder t e Contract t e Contractor s a on notification ro t and at its o n e ense correct a s c defects and non confor ities f t ese defects and non confor ities cannot e corrected t e Co ission s a a e t e ri t at t e Contractor s e ense to eit er de and re ace ent of t e defecti e ite or recei e a ro riate rei rse ent or a e t e defecti e ite re aired or ot er ise roc red fro a t ird art. N E N AND E (a) e Co ission s a a e t e ri t to ins ect and or to test t e Goods to confir t eir confor it to t e tec nica s ecifications e tec nica s ecifications s a s ecif at ins ections and tests t e Co ission re ires ( ) e ins ections and tests a e cond cted on t e re ises of t e Contractor or its s contractor(s) at a oint of de i er desi nated t e Co ission and or i e a reasona e faci ities and assistance inc din dra in s and rod ction data to t e Co ission at no c ar e to t e Co ission (c) o d an ins ected or tested Goods fai to confor to t e tec nica s ecifications t e Co ission reser es t e ri t to re ect t e and t e Contractor s a eit er re ace t e re ected Goods or a e a a terations necessar to eet s ecification re ire ents free of cost to t e Co ission (d) t e oint of de i er desi nated t e Co ission or or ai ed reason of t e Goods een ins ected tested and assed t e Co ission (e) ot in in t is ection on ns ections and ests s a in an a re ease t e Contractor fro an arrant or ot er o i ations nder t e Contract (f) e i ent ateria s ied nder t e Contract a e s ect to re s i ent ins ection a t ird art to e s ecified t e Co ission e Contractor is not ia e for cost of t is ins ection. A N e Contractor s a co or ens re co iance it t e fo o in ro isions concernin ac in (a) e Goods s a e ac ed as is re ired to re ent t eir da a e or deterioration d rin transit to t eir fina destination e ac in s a e s fficient to it stand it o t i itation ro and in d rin transit ( ) n t e case of a cross order s i ent t e Goods s a a e a ro riate e ort ac in f necessar a cases crates st e ra ed inside it ea d t astic ined a er s o d e stee stra ed and st e a e to it stand to and in ids for tr c and in are i erati e if t e ross ei t is ore t an i o ra s (c) e consi n ent s a e ar ed and s i ed as er address s o n on t e rc ase rder or (d) eit er artia de i er nor trans i ent s a e ade n ess s ecifica a reed t e Co ission in ritin (e) ac case crate ac a e s a carr a consec ti e n er di ensions o e and ei t (i e Case o of cases C c ) and s a e ar ed as fo o s C C C G oint of de i er C G G G (f) ar in s s a e done it eat er roof ateria s non containeri ed Goods s a e s i ed e o dec ( ) ac case crate carton s a carr (o tside) a co of t e ac in ist descri in t e contents of t e case crate carton tside Case o s o d e

12 attac ed it in oice co erin t e act a de i er e acco an in a ers st e ade o t in t e n is an a e ( ) rior to de i er a fa (or a etter co rier ser ice) s a e sent to t e consi nee if an ad isin of t e fo o in rc ase order Contract n er a i n er or e i a ent reference n er of t e s i ent (if an ) n er of o es cartons crates etc esti ated ti e of de art re ( ) oint of de art re and na e of frei t carrier esti ated ti e of arri a ( ) to fina destination (i) e fo o in doc ents s a e enc osed it t e s i ent in case of s i in air air a i rofor a or co ercia in oice ac in ist ( ) e a o e doc ents are indis ensa e and st reac t e consi nee if an on ti e to er it c sto s c earance and in order to a oid de rra e c ar es 1. DE E AND AN A N (a) e i er of t e Goods s a e ade t e Contractor in accordance it t e ter s s ecified in t e Contract and t e Goods s a re ain at t e ris of t e Contractor nti de i er as een co eted ( ) rans ort of t e Goods to t e ort of disc ar e or s c ot er oint in t e co ntr of destination and or for ardin to t e consi nee if an (door to door) s ecified in t e Contract s a e arran ed and aid for t e Contractor and t e cost t ereof s a e inc ded in t e Contract rice. A E E AND E on s ccessf co etion of de i er or of insta ation and a testin and e a ation eriod as s ecified in t e Contract res onsi i it for t e Goods i e anded o er to t e consi nee or ot er desi nated entit.e EN E f an e ort icence or an ot er o ern enta a t ori ation is re ired for t e Goods it s a e t e o i ation of t e Contractor to o tain s c icence or o ern enta a t ori ation n t e e ent of fai re to o tain s c icence or a t ori ation it in reasona e ti e t e Co ission a dec are t e Contract n and oid. A E A n accordance it t e Contract t e Contractor a e re ired to ro ide an or a of t e fo o in ateria s and notifications ertainin to s are arts an fact red and or distri ted t e Contractor (a) c s are arts as t e Co ission a c oose to rc ase fro t e Contractor ro ided t at t e Contractor is not re ie ed of an arrant o i ations nder t e Contract ( ) n t e e ent of ter ination of rod ction of t e s are after de i er of t e Goods (i) ad ance notification to t e Co ission of t e endin ter ination in s fficient ti e to er it t e Co ission to ace a fina order (ii) fo o in s c ter ination f rnis in at no cost to t e Co ission t e e rints dra in s and s ecifications of t e s are arts if and en re ested. N ED NA N N EN N N N A F E N E NA NA A E F D estions concernin atters arisin nder t e Contract t not sett ed in it s a e sett ed in confor it it t e nited ations Con ention on Contracts for t e nternationa a e of Goods ( ienna ) ic s a e a ica e to t e Contract e a ica e an a e ersion of t e Con ention s a e t e ersion in ic t e Contract is ritten ri

13 Annex B Terms of Reference Consulting services for the installation and configuration of VMware Horizon (VDI solution) for OSI

14 1 INTRODUCTION The Preparatory Commission for the Comprehensive Nuclear-Test-Ban Treaty Organization (hereinafter referred to as the Commission ) operates a global verification regime to monitor compliance with the Comprehensive Nuclear-Nuclear-Test-Ban Treaty. On-site inspections (OSI) represent one of the Treaty verification tools. Policy Making Organs have tasked the Provisional Technical Secretariat (PTS) to propose and implement improvements to the existing OSI procedures as specified in the approved OSI Action Plan The following Terms of Reference (hereinafter referred to as ToR ) of the Commission shall be used by the Contractor as the basis for provision of consulting services for the installation and configuration of VMware Horizon (VDI solution) for OSI. The Contractor shall provide the service in accordance with the requirements of this ToR and in the most cost-effective manner possible. 2 BACKGROUND In the case of an on-site inspection, the inspection team and the Secretariat are expected to collect and receive large volume of information, some of it with high sensitivity. Any loss or unauthorized alteration or disclosure of sensitive information may have significant negative consequences for the conduct of the inspection, the interests of its participants, and the overall interests of the Treaty. To handle and manage the information the inspection team deploys and uses secure local area network (LAN) at its base of operations; the LAN consists of a mobile cluster of servers, workstations and other related infrastructure, including optical cables and switches. The servers host a mixture of Linux and Windows virtual machines (VMs) managed through VMware. To improve the management and protection of information the Commission intends to use zero/thin client workstations to replace currently used laptops and for these to access services provided by a central OSI server.

15 3 SCOPE The Contractor shall provide assistance and support the Commission in testing of VMware Horizon 7 (VDI solution for zero/thin clients). The Contractor shall: Install and configure a full but time limited (test) version of VMware Horizon 7 (VDI solution) on the OSI Training server at the Vienna International Centre; Install virtual machines with OSI inspection software on VMware Horizon; Provide advice and test the use of USB software dongles in a virtualised environment; Provide compatible zero/thin clients to test the use of VMware horizon and virtual machines; Provide advice on single sign-on features in the context of OSI field deployment. The Contractor shall provide a fixed price offer that incorporates: All works described above and an estimate of work days required by a VMware Horizon (VDI solution) expert(s) on-site at the Vienna International Centre; The use of a minimum of 2 zero/thin clients for testing purposes at the Vienna International Centre. The Commission shall provide: Access to the Operational Support Centre server at the Vienna International Centre; Human resources to support the testing of the VMware Horizon (VDI solution) for OSI purposes. 4 REQUIREMENTS 4.1 Contractor The Contractor shall demonstrate that: It holds VMware Enterprise partner status; It has experience of performing projects of a similar scope and complexity for large international organizations. 4.2 Technical staff The Contractor shall identify key technical staff that will be assigned to the project. The technical staff shall not exceed two (2) in number and collectively shall satisfy the following requirements: Proven experience* of installing and configuring VMware Horizon (VDI solution);

16 Proven experience* of desktop and server virtualization; Proven experience* of end-user computing; Proven experience* of integrating zero or thin clients with VMware Horizon; Ability to use the English language for all written and oral communication with technical officers of the Commission. * Proven experience means 2 years of professional experience demonstrated by named projects and an individual s role in each project. 5 TIMEFRAME The timeframe for the services shall be agreed mutually between the Commission and the Contractor but shall not extend beyond May 10, Services need not be delivered over consecutive work days.

17 TECHNICAL EVALUATION SHEET Criterion Yes No Understanding that all services will be performed at the Vienna International Centre, Vienna, Austria (mandatory) Contractor holds VMware Enterprise partner status (mandatory) Contractor demonstrates projects of a similar scope and complexity for large international organizations (mandatory) Named technical staff have two or more years of experience installing and configuring VMware Horizon (VDI solution) (mandatory) Named technical staff have two or more years of experience of desktop and server virtualization (mandatory) Named technical staff have two or more years of experience of end-user computing experience (mandatory) Named technical staff have two or more years of experience of integrating zero or thin clients with VMware Horizon (mandatory) Named technical staff are fluent in written and oral English (mandatory)

18 CTBTO Member States Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bolivia (Plurinational State of) Bosnia and Herzegovina Botswana Brazil Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Central African Republic Chad Chile China Colombia Comoros Congo Cook Islands Costa Rica Cote d'ivoire Croatia Cyprus Czech Republic Democratic Republic of the Congo Denmark Djibouti Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Eswatini Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Greece Grenada Guatemala Guinea Guinea-Bissau Guyana Haiti Holy See Honduras Hungary Iceland Indonesia Iran, Islamic Republic of Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mexico Micronesia, Federated States of Monaco Mongolia Montenegro Republic of Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria North Macedonia Republic of Norway Oman Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Republic of Korea Republic of Moldova Republic of Niue Romania Russian Federation Rwanda Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Senegal Serbia, Republic of Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands South Africa Spain Sri Lanka Sudan Suriname Sweden Switzerland Tajikistan Thailand Timor-Leste Togo Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United Republic of Tanzania United States of America Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zambia Zimbabwe

19 STATEMENT OF CONFIRMATION On behalf of (name of firm or organization):, I hereby attest and confirm that: a) The firm/organization possesses the legal status and capacity to enter into legally binding contracts with the Commission for the supply of equipment, supplies, services or work. b) The firm/organization is not insolvent, in receivership, bankrupt or being wound up, and not under administration by a court or a judicial officer, and that it is not subject to the suspension of its business or legal proceedings for any of the foregoing reasons. c) The firm/organization has fulfilled all its obligations to pay taxes and social security contributions. d) The firm/organization has not, and that its directors and officers have not, within the last five years been convicted of any criminal offense related to professional conduct or the making of false statements or misrepresentations as to their capacity or qualifications to enter into a procurement or supply contract. e) The Commission, in the event that any of the foregoing should occur at a later time, will be duly informed thereof, and in any event, will have the right to disqualify the firm/organization from any further participation in procurement proceedings. f) The firm/organization did not/will not attempt to influence any other bidder, organization, partnership or corporation to either submit or not submit a proposal/bid/quotation; g) The firm/organization will not, in the absence of a written approval from the Commission, permit a person to contribute to, or participate in, any process relating to the preparation of a Quotation/Bid/ Proposal or the procurement process if the person: a. at any time during the 12 months immediately preceding the date of issue of the Solicitation was an official, agent, servant or employee of, or otherwise engaged by the Commission; b. at any time during the 24 months immediately preceding the date of issue of the Solicitation was an employee of the Commission personally engaged, directly or indirectly, in the definition of the requirements, project or activity to which the Solicitation relates. h) Neither the organization/firm, its parent entities (if any), nor any of its subsidiary or affiliated entities (if any) have been identified on, or associated with any individual, groups, undertakings and entities identified on, the list established pursuant to the UN Security Council Resolution 1267 (Consolidated Sanctions List). 1 i) Neither the organization/firm, its parent entities (if any), nor any of its subsidiary or affiliated entities (if any) are subject to any form of sanction imposed by an organization or body within the United Nations System, including the World Bank. 1 The Consolidated United Nations Security Council Sanctions List can be found on the following website:

20 j) Neither the organization/firm, its parent entities (if any), nor any of its subsidiary or affiliated entities (if any), is engaged in any practice inconsistent with the rights set forth in the Convention on the Rights of the Child, including Article 32 thereof, which, inter alia, requires that a child shall be protected from performing any work that is likely to be hazardous or to interfere with the child s education, or to be harmful to the child s health or physical, mental, spiritual, moral, or social development. k) Neither the organization/firm, its parent entities (if any), nor any of its subsidiary or affiliated entities (if any) will use the funds received under contracts/purchase orders with the Commission to provide support to individuals, groups, undertakings or entities associated with terrorism. l) The prices in the firm/organization s proposal/bid/quotation have been arrived at independently, without consultation, communication or agreement with any other interested companies, competitor or potential competitor with a view to restricting competition. m) The Commission shall have the right to disqualify the firm/organization from participation in any further procurement proceedings, if it offers, gives or agrees to give, directly or indirectly, to any current or former staff member of the Commission a gratuity in any form, an offer of employment or any other thing of service or value, as an inducement with respect to an act or a decision of, or a procedure followed by, the Commission in connection with a procurement proceeding. n) The Commission shall have the right to disqualify the firm/organization from participation in any further procurement proceedings if it does not disclose to the Commission any situation that may appear as a conflict of interest, and if it does not disclose to the Commission if any official or professional under contract with the Commission have an interest of any kind in the firm/organization s business or any kind of economic ties with the firm/organization. Name (print): Signature: Title/Position: Place (City and Country): Date:

21 VENDOR PROFILE FORM (VPF) FOR PRODUCTS/SERVICES/WORK 1. Name of Company: 2. Street Address: 3. Telephone: P.O. Box : City: 4. Fax : Zip Code : Country: Contact Person: Title: 7. Legal Status (e.g. Partnership, Private Limited Company, Government Institution) 8. Year Established: 9. Number of Employees: 10. Gross Annual Turnover (US$m)*: 11. Annual Export Turnover (US$m)*: 12. Type of Business/Products: Manufacturer Sole Agent Supplier 13. Type of Business/Services/Work: Engineering Civil Work Governmental Institution 14. References (your main customers, country, year and technical field of products, services or work): ** 15. Previous Supply Contracts with United Nations Organizations (over the last 3 years)** Organization: Value in US$ Equivalent: Year: Organization: Value in US$ Equivalent: Year: 16. Summary of any changes in your company s ownership during the last 5 years: * Please provide a copy of the most recent audited annual report and accounts. Note: Export includes services or work performed abroad or for foreign clients. **Please provide supplementary documentation on these items.

22 2 17.List of Products/Services/Work offered (please indicate the Product/Service/Work # as per attached sheet): Product/Service/Work # Product/Service/Work Description Questionnaire completed by: 18.Name: Title: Signature: Date: FOR CTBTO USE ONLY 19. Evaluated By: Initials Date: 20. Updated By: Initials Date: 21. Remarks: 22. Vendor Registration Number Allocated: Not Accepted: * Please provide a copy of the most recent audited annual report and accounts. Note: Export includes services or work performed abroad or for foreign clients. **Please provide supplementary documentation on these items.