Allianz Group & AGCS. Alexander Mack Chief Claims Officer. Munich, July 9 th, 2015

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1 Allianz Group & AGCS Alexander Mack Chief Claims Officer Munich, July 9 th, 2015

2 Whatever tricks nature plays, whichever trends the financial markets follow, whenever risks turn into an emergency or a loss, Allianz stands by its clients, protecting them and helping them to realize their goals in life as it has done since its founding 125 YEARS AGO. 2

3 Allianz Group As Allianz we are servicing 85 million customers in over 70 countries the leading property-casualty insurer globally among the top 5 in the life/health insurance business the worldwide leader of travel insurance, assistance services and personal services the leading strategic partner to the automotive industry, serving over 40 car brands in more than 30 countries among the top 5 asset managers globally the global leader in credit insurance among the top 5 in the industrial insurance business one of the top 3 Aviation insurers 3

4 Allianz Group Allianz 2014: Strong financial results EUR bn EUR 10.4 bn EUR 6.2 bn Total revenues. Highest revenues in the history of Allianz Operating profit Net income attributable to shareholders EUR 6.85 Dividend per share Payout ratio of 50 % EUR 60.7 bn AA Standard & Poor s rating since 2007 Outlook stable Shareholders equity 181 % Conglomerate solvency ratio 4

5 Allianz Group Allianz holding strong position in terms of business volume... Global rank in terms of GWP/Turnover/Revenues or Assets under Management 12M 2014 (EUR bn) Business Segment Global Business Unit # 1 P/C Credit Insurance 4 Assistance 7 1. Allianz State Farm AXA PICC Zurich Euler Hermes Atradius Coface 1.4 Further competitors far smaller 1. Allianz Global Ass Europ Assistance AXA Assistance Mapfre Asistencia Inter Mutuelles Ass. 0.5 # 3 L/H 2 Corporate # 4 Asset Management 1. MetLife AXA Allianz Prudential Generali AIG Commercial Zurich Global Corp AGCS XL P/C Insurance Swiss Re Corp. Sol Black Rock 3, Vanguard 2, State Street GA 2, Allianz 1, Fidelity Investments 1,678 1) Based on 2013 GWP (incl. assumed reinsurance) from AM Best ; 2014 not yet disclosed 2) All operating investment assets within the L/H segment incl. investments & loans, financial assets and liabilities carried at fair value as well as unit-linked investments. Market value liability option (MVLO) is excluded. 3) Restated to align with scope of Group peer reporting, i.e., Zurich excl. Farmers; this restatement does not affect No 1 Allianz ranking 4) Turnover; data as published 5) NPW; Commercial P/C North America plus International 6) Based on direct premium income as reported to China Insurance Regulatory Commission (CIRC) 7) Revenues; Europ Ass., AXA Ass. and Inter Mutuelles Ass. based on 2013 as 2014 not yet disclosed 8) GEP 5

6 AGCS What does AGCS stand for Expertise Global Reach Global Solutions Experts with in-depth know-how across client industries 70 nationalities Offices worldwide 61 AGCS locations, 19 FFIC locations - A consistent, harmonized and global approach through our offices all offering equal capacity & services International Insurance Programs supported by a network of 160 countries Diversified Risk Portfolio Short & Long-tail Lines of Business Our ability to underwrite & accept diverse complex risks enables us to build a balanced and stable portfolio Reliable Business Partner Claims paid in 2014 underpinned by a highly liquid investment portfolio We want to help all our Clients worldwide move on and up. 6

7 AGCS Allianz Global Corporate & Specialty SE Established financial security through diversity Gross written premiums 2014 by business line Gross written premiums 2014 by region (excl. ART) Total combined gross premium 2014 (incl. ART): 5.4 billion Significant underwriting capacity for large corporate risks worldwide A diversified business portfolio both by segment and geography Benefits of such diversity include lower capital requirements and smoothed performance ensuring sustainability and stability for our clients. 7

8 AGCS Allianz Global Corporate & Specialty SE Tailor-made solutions for complex business needs Mid Corp Entertainment 8

9 Fireman s Fund Integration Fireman s Fund Integration: Strategic Rationale Objective: creating relevance for Allianz in the US P&C market Strategic fit between FFIC Commercial and AGCS Combined North America portfolio: $3 billion +/- Scale and presence in the US market Distribution and resource synergies Expanded range of offerings LoBs GWP 2014P Complementary Lines of Business Diversification benefits Strong position in some segments e.g. Entertainment Improved position in US market under Allianz brand Strong foundation for new Mid-Corporate AGCS offering The Result: a profitable business that is fit for the future with real presence in the US market but as part of the global AGCS organization. 9

10 AGCS Claims Claims The AGCS Philosophy We never forget that claims are more than just a financial obligation They are the opportunity to repay our insured s trust. Our service at such times defines our future. An integrated team involving all parties: claims working alongside underwriting, risk consulting and other client service teams Client Focus Transparency and communication Local delivery with global support Flexibility and proactivity Technical insight and experience Cooperation to find solutions Claims is a key part of the overall AGCS service. We aim to deliver first-class claims handling.

11 Thank you very much for your attention.