Private Practice Insurance Credentialing and Billing. Danielle Kepler, LCPC.
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1 Private Practice Insurance Credentialing and Billing Danielle Kepler, LCPC
2 Accepting Insurance in Your Private Practice Prepare for Credentialing Tax ID/NPI/Office Location CAQH Paneling/Applying Billing Verifying insurance Filing Claims
3 Prepare for Credentialing Secure an office location Much easier to apply to panels with your service location in place than having to change it later Tax ID/EIN Decide on your tax structure (Sole Prop, LLC, S-Corp) and obtain an EIN. Keep the IRS letter you receive and make note of the address you used to set-up your EIN NPI (Type 1 and Type 2) Type 1=individual/rendering all need this Type 2=Organizational/Billing/Group needed if you have a group contract
4 Prepare for Credentialing CAQH (called CAQH ProView Database of all of your professional information that insurance companies use for credentialing purposes Scan the following documents (in PDF format) for your CAQH profile Professional license Resume/CV Proof of Malpractice Insurance Facesheet State and CAQH Attestation Releases (found in CAQH)
5 Apply to Panels Ask local clinicians which plans reimburse well in the area Ask your friends/family which plans they have from their employer Look on a therapist directory to see which plans clinicians take in your area Google the panel name and provider or join network to start the application process
6 Credentialing Tips Keep a record of: When you sent in your application to each panel Important phone numbers/contacts of each panel (provider relations etc.) Follow-up within 2-3 months if you have not heard anything READ your contracts once you receive them Ask for your fee schedules and make sure you are satisfied with the reimbursement (some are non-negotiable) Keep checking the provider directory listings for your information (sometimes you find out you are paneled this way)
7 While waiting. How Will You Bill? Electronic Health Record (EHR) Some require you to sign up for a clearinghouse Clearinghouse Office Ally or Availity are the major FREE ones Insurance Company s Portal Update your paperwork to reflect you accept insurance (HIPAA form for insurance billing etc.) Once you receive your welcome letter update your marketing to reflect that you now accept ABC insurance
8 Info Needed From Client Client calls and wants to use their ABC insurance Info you will need from the client: Demographics: Name (first and last), date of birth, address Primary insured s demographics if the client is not the primary Insurance Company Info: Name of plan, Member ID, Group Number Customer Service Number (on back of card just in case!)
9 Verify MH Insurance Benefits Can use Availity (BCBS, Humana, Aetna, Cigna) Insurance portals (Navinet etc.) Call the insurance company See handout for questions to ask/answer when verifying benefits
10 Lingo to Know (See Handout) Co-pay A set fee amount client owes at time of service. Co-insurance Client and insurance company share cost of service. Usually marked as a %. If your contracted rate was $100 and the co-insurance was 20%, the client would pay $20 and the insurance company would pay $80. Deductible Amount required to be paid by client in full until insurance will start paying. What they pay/what gets applied is based on your contracted rate or UCR (if OON). Out of Pocket Max/Limit Maximum amount client will pay out of pocket towards their medical expenses. Once met, the insurance covers all expenses (co-pay etc.)
11 CMS-1500 Claim Form This is why we file claims electronically!
12 Info Needed for Claim Provider Info EIN Rendering NPI (NPI 1-provider who performed the session) Service Address aka Office Address Billing Address (the one on your W-9) If you have a group EIN then you also have a Type 2 NPI
13 Info Needed for Claim Session Info Needed Diagnosis (ICD-10) Date of Session Location (11 for office) CPT Code of Session (see handout) Unit Number (1) Full Fee of Session for Charge
14 Additional Resources Insurance Credentialing and Billing Consulting Insurance Answers Podcast Available on itunes and Stitcher Show Notes/Handouts available on our Facebook Page
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