Isle of Wight Council

Transcription

1 Isle of Wight Council Actuals and Estimates Comparison Group: (s) (f) (x) (n) (r) (g) (e) (t) (k) (z) (h) (m) (u) (a) (w) (d) Isle of Wight North Somerset East Riding of Yorkshire Torbay Northumberland Cornwall Sefton Shropshire Herefordshire Poole Bath & North East Somerset Bournemouth Wirral Cheshire West and Chester Southend-on-Sea Cheshire East Libraries_Profile Page 1

2 FOREWORD I am pleased to be able to present the fifth edition of the CIPFAstats Comparative Profile for Public Library Services. These profiles provide a comprehensive analysis of public libraries data covering all the major topics collected in the CIPFAstats Public Libraries collection. This means that there should be something for everyone interested in the running of public library services. The analysis is simple and non-judgemental. You will not find any quartiles, traffic lights or subjective commentary. Instead the report seeks to visualise the data and to enable readers to draw their own conclusions. The "Executive Report" acts as a high level summary, but is also designed as an introduction to the whole report. Most readers will find reading through these pages helpful as an introduction to the style and logic of the more detailed pages. The reports will aid everyone interested in public library services to ask informed questions and come up with informed proposals for how the services should be delivered in the future. We hope you find this report interesting and helpful. If you have any comments, suggestions or queries then CIPFA would be delighted to hear from you (please see appendix 5 for contact details). Kind regards, Ian Watson Lancashire County Council Chair of the CIPFA Public Library Statistics Working Party Libraries_Profile Page 2

3 INTRODUCTION The aim of the profile is to provide management information for decision makers involved in providing the libraries service. Due to the wide range of topics covered, the report will have a broad appeal and should be of interest to members, librarians and officers. This profile compares your authority's library service figures from the 15 CIPFAstats collection with the group of authorities specified on the title page. This is the fifth year of the profile, CIPFA would greatly appreciate your feedback and suggestions on how we can make the profiles more interesting and useful. INDEX Executive Summary Page 4 Section A - Libraries & Library Users Page 7 Section B - Resourcing Page 15 Section C - Workload Page 25 Section D - Stock Page 31 Section E - Performance Page 41 Appendices Page 45 Approach to missing data 93% of UK Library Authorities provided data for the 15 CIPFAstats Public Library Statistics. Authorities who did not provide data are excluded from these comparisions completely. In a small number of cases authorities have provided totals (e.g. for costs), but not a complete breakdown. In such cases the breakdown has been estimated by techniques such as apportionment or comparison to previous years' figures. In a small number of cases authorities have not provided other pieces of information. Where CIPFA felt this value was important an estimation has been made. In no cases does this estimated data constitute more than 15% of the data used in a comparision. Should any authority not be fully happy with estimates provided for their authority we will be very happy to produce a new report for them using new data supplied by that authority. If you have any queries about our approach please do not hesitate to contact us: libraries@cipfa.org Libraries_Profile Page 3

4 EXECUTIVE SUMMARY Comparing Isle of Wight with 14 Other Library Authorities This summary provides an overview of the key indicators from the main report along with a few points of current interest, showing how your authority's library service compares against other authorities. Unless specified otherwise all data relates to Actuals. A: Libraries and Library Users Number of Libraries (31/3/15) r x a t u d z f m k h w s e n Population ('s) d x a u r t e f m k h w z s n The chart on the left compares the number of libraries your authority has with the other authorities in the comparison. Isle of Wight has 8 libraries (the bar highlighted in black) compared to an average of 16 libraries (as shown by the horizontal line). Each pale bar represents one of the authorities in the comparator group. Isle of Wight has one of the lowest numbers of libraries within the group giving an indication of the scale of the library service. For more information about this type of chart please see appendix 1. Population is an important figure in this report as we use it as a denominator to adjust for the size of the authority (see next chart). Isle of Wight is the 2nd smallest of the 15 authorities compared here (in terms of population). 25 Number of Active Borrowers per 1, population The number of active borrowers per 1, population is a key indication of how well the library service engages with the public z u w k m d a x f n t h r e s Isle of Wight is in the bottom quartile suggesting that the library service does not engage as well with the population when compared to the other authorities. Please see appendix 1 for further details on quartiles. Libraries_Profile Page 4

5 B: Resourcing 25,, Total Revenue Expenditure per 1, population Total revenue expenditure per 1, population is a key cost indicator. Figures in the graph opposite are actuals. 15, 1, 5, m w z u n d x k t r h f s a e Isle of Wight comes out as being at the lowest end of the comparison, which suggests that is is providing a low cost service. It may be worth looking back to the number of active borrowers per 1, population to check that the service is successfully engaging with the public. Total Revenue Expenditure per 1, population: Time Series 18, 16, 14, 12, 1, 8, 6, 4, 2, (Estimates) Isle of Wight The line chart plots the total revenue expenditure per 1, population over the last four years and shows the estimated figure for The population figure used for all years is the mid-year 14 figure, so the changes in value relate to changes in expenditure only. For most authorities a drop can be seen in the estimates. 1.% 8.% Volunteer hours as a % of volunteer hours plus employee hours One well publicised approach that library authorities are taking is using volunteers. 6.% 4.% 2.% Isle of Wight had 8.7% of 'worked hours' provided by volunteers in compared to an average of 4.8%..% z f s t h n e m k w u d r a x Libraries_Profile Page 5

6 C: Workload 7, 6, 5, 4, 3, 2, 1, Physical Visits for Library Purposes per 1, population w u m s f n z h a d x t e r k The number of visits per 1, population is a strong indicator of workload faced by the authority. It is also another measure of engagement and offers a more complete picture as it will include other reasons for visiting the library as well as borrowing. 7, 6, 5, 4, 3, 2, 1, Total Book Issues per 1, population d a m z f w u h n r x k s t e This chart compares another core library activity, providing an indicator for both workload and the demand placed on the library book stock. D: Stock 2, 1,8 1,6 1,4 1, 1, Total Book Stock per 1, population w m u n t s h r a d e x k z f This chart compares the overall book stock level of the library service. E: Performance 9% 8% 7% 6% 5% 4% 3% % 1% % Percentage supplied within 7 days m d s a f x t e k u z w n h r Isle of Wight successfully supplied 68% of book requests within 7 days of request. This compares very favourably with the other authorities compared. Libraries_Profile Page 6

7 SECTION A: LIBRARIES AND LIBRARY USERS This section compares the information on numbers of libraries, opening hours, library users, visits and electronic access. 12 Total Service Points per 1, population r x z t a u m f s k h d w n e (See page 8 for details) Section Contents Page 8 A1: Service Points Number of service points Busiest service points Page 1 A2: Population Density Comparisons for static & mobile libraries % authorities without mobile libraries Page 11 A3: Opening Hours Distribution of opening hours Opening hours at busiest service points Page 12 A4: Library Users Number of active borrows Number of housebound readers Number of visits Electronic counters Visits to website Page 14 A5: Electronic Workstations Number of terminals Number of hours available & recorded Public wi-fi access Libraries_Profile Page 7

8 at 31 March 15 A1: Service Points Number / 1k pop Mobile Libraries Static Service Points Total Service Points Population 8 Authority 139,1 242, Total Service Points r x a t u d z f m k h w s e n 12 Total Service Points per 1, population r x z t a u m f s k h d w n e Source: CIPFA Public Library Statistics 15 - Cells 1 to 45, ONS Population Estimates Mid Actuals Busiest Service Points Busiest Service Point (Issues): Lord Louis Busiest Service Point (Visits): Lord Louis Issues per annum Authority Authority 157, ,84 Visits per annum 24, ,645 4, Issues per annum 1,, Visits per annum 35, 3, 8, 25,, 15, 6, 4, 1, 5,, w d h e a u k z n r s t x m f w h f e a n m s z d x u k t r Source: CIPFA Public Library Statistics 15 - Cells 48 & 49 Source: CIPFA Public Library Statistics 15 - Cells 5 & 51 Libraries_Profile Page 8

9 14-15 Actuals A1: Service Points (continued) Library Opening/Closures Libraries closed Libraries Opened Net Library openings Authority /1, pop Avg Libraries Permentanly closed 2.5 Libraries Opened r n z x w u t s m k h f e d a. z x w u t s r n m k h f e d a Source: CIPFA Public Library Statistics 15 - Cell 46 Source: CIPFA Public Library Statistics 15 - Cell Net Openings/Closures z x w u t s m k h f e d a r n Libraries_Profile Page 9

10 A2: Population Density Actuals Population Density and Number of Service Points In urban areas of high population density a small number of service points will be able to provide service to a large population. In rural areas more service points will be required to enable the population to have easy access. The scatter plots below compare these two factors. For all UK library authorities it can be seen that as population density increases (on the horizontal axis), the number of libraries per 1, population tends to be lower. As these charts are strongly effected by outliers, values for population density are capped at 1 and service points per 1, population capped at 18. and 3. for static service points and mobile libraries respectively. Population Density Authority Median Static Service Points Comparator Group Isle of Wight Static Service Points per 1, population Population Density 2.5 Mobile Libraries Comparator Group Mobile Libraries per 1, population Population Density Isle of Wight Mobile Libraries Number / 1k pop Mobile Libraries Mobile libraries per 1, population % 33.3% x s t r a z w h f d u n m k e % Authorities with no mobile libraries % Authorities with mobile libraries Libraries_Profile Page 1

11 14-15 Actuals A3: Opening Hours Service Points Statutory Non-Statutory Total / 1, population % in Each Band Hours Open All Libraries: < 1 Mobile: <1 Mobile: >1 Static: 1-14 Static: Static: -24 Static: Static: 3-34 Static: Static: 4-44 Static: Static: 5-54 Static: Static: >6 Total Authority 1 Authority Authority Authority Authority.% 3.3%.%.5% 25.% 7.8%.% 5.5%.% 9.2% 37.5% 1.4% 12.5% 6.7%.% 7.4%.% 19.1% 12.5% 13.1%.% 8.4% 12.5% 5.3%.% 1.%.% 2.4% 4% 35% Percentage of libraries in each opening hours band Isle of Wight Comparator Group 3% 25% % 15% 1% 5% % All Libraries < 1 Mobile: <1 Mobile Libraries > >6 Weekly Opening Hours Source: CIPFA Public Library Statistics 15 - Cells 1 to 45 Opening Hours - Busiest Service Points Busiest Service Point (Issues): Lord Louis Busiest Service Point (Visits): Lord Louis 1 Opening Hours at the Busiest Service (Issues) 1 Opening Hours at the Busiest Service (Visits) u s m f e w h t z r x d a n k s m f e w h t r z u a x d n k Isle of Wight na : 52.8 Isle of Wight na : 53. Source: CIPFA Public Library Statistics 15 - Cells 48 to 51 Libraries_Profile Page 11

12 14-15 Actuals A4: Library Users Number /1, pop Active Borrowers Housebound Readers 17, Number of Active Borrowers 4 Number of Housebound Readers z u w k m d a x f n t h r e s n m k s u h z w f x d t r e a Source: CIPFA Public Library Statistics 15 - Cells 122 & 123 Physical Visits for Library Purposes 7, 6, 5, 4, 3, 2, 1, Physical Visits for Library Purposes w u m s f n z h a d x t e r k Physical Visits Number per 1, pop 84,452 5,813 4,848 78,465 5,42 4, ,723 4,94 4, ,411 4,718 4, ,538 4,756 4,33 7, Physical Visits per 1, population 6, 5, 4, 3, 2, 1, Isle of Wight Source: CIPFA Public Library Statistics 15 - Cell 124 Libraries_Profile Page 12

13 14-15 Actuals A4: Library Users (continued) S.P. with Electronic Counters Authority Number per 1, pop 46% 74% Visits to Website 175,464 1,261 1,59 1% Percentage of Service Points with Electronic Counters 3, 2,5 Visits to Website per 1, population 8% 2, 6% 1,5 4% 1, % 5 % n m e u f k w t d z x h s r a n z w m s h e f d a x t u k r Source: CIPFA Public Library Statistics 15 - Cell 127 Source: CIPFA Public Library Statistics 15 - Cell 128 Website Visits Number per 1, pop 246,723 1,783 1, ,235 1,56 1, ,776 1,364 1,1 213,949 1,543 1, ,464 1,261 1,59 Website Visits per 1, population 2, 1,8 1,6 1,4 1, 1, Isle of Wight Source: CIPFA Public Library Statistics 15 - Cell 128 and equivalent for previous years Libraries_Profile Page 13

14 14-15 Actuals A5: Electronic Workstations Number per 1, pop Number per 1, pop Terminals Hours Available 125, ,31 1 Number of Devices per 1, population 2, Number of Hours Available per 1, population 1 8 1,5 6 1, 4 5 m w u s r a n f z e d x k h t u f m w r z x s t e h a n k d Source: CIPFA Public Library Statistics 15 - Cell 52 Source: CIPFA Public Library Statistics 15 - Cell 53 Hrs Recorded Number per 1, pop Authority 38, Service Points with Wi-Fi Access 25% 46% Number of Hours Recorded per 1, population 1% 8% Percentage of Service Points with Public Wi-Fi Access 4 6% 3 1 4% % u x m w f n z e k t r s a d h % w m u f z h k t a s n r e x d Source: CIPFA Public Library Statistics 15 - Cell 54 Source: CIPFA Public Library Statistics 15 - Cell 55 Libraries_Profile Page 14

15 SECTION B: RESOURCING This section examines levels of expenditure, staffing and the use of volunteers. 25, Total Revenue Expenditure per 1, population, 15, 1, 5, m w z u n d x k t r h f s a e (See page 15 for details) Section Contents Page 16 B1: Financial Information (Actuals) Net expenditure, revenue expenditure & income Revenue expenditure breakdown Revenue income breakdown Page B2: Cost Indicators Various cost indicators Page 21 B3: Financial Information (Estimates) Net expenditure, revenue expenditure & income % expenditure on staff and materials Page 22 B4: Staffing Staff per 1k population Professional & other paid staff Staff costs per employee Page 24 B5: Volunteers Analysis of numbers and hours Libraries_Profile Page 15

16 B1: Financial Information (Actuals) Actuals Revenue Expenditure Revenue Income Net Expenditure per 1, pop 1,46,324 1,498 13, ,226 1,73 1,332 1,311,98 9,426 12,43 graphs shown per 1, population 25, Total Revenue Expenditure, 15, 25,, 15, Net Expenditure 1, 5, m w z u n d x k t r h f s a e 1, Total Revenue Income 5, - 1, m z w u n x d r t f h a s e k - 2, - 3, - 4, - 5, - 6, x r e u n t a s z f d h m w k Source: CIPFA Public Library Statistics 15 - Cells 157, 167 & 168 Revenue Expenditure (Estimates) per 1, pop 1,773,114 12,6 15,922 1,493,763 1,793 14,59 1,55,91 1,851 14,621 1,46,324 1,498 13,762 1,323,936 9,518 12,764 Revenue Expenditure per 1, population: Time Series 18, 16, 14, 12, 1, 8, 6, 4, 2, (Estimates) Isle of Wight Source: CIPFA Public Library Statistics 15 - Cell 157 and equivalent for previous years Libraries_Profile Page 16

17 Revenue Expenditure (14-15 Actuals) Employees Premises Total Materials Computing Costs Other Supplies & Services Transport Third Party Payments Support Service Costs Total Revenue Expenditure graphs show expenditure per 1, population per 1, pop 717,581 5,159 7, ,648 1,335 1,914 19,539 1,37 1,187 81, , , , ,578 1,39 1,897 1,46,324 1,498 13,762 12, Employees 5, Premises 1, 4, 8, 6, 4, 3, 2, 2, 1, m w u z f h a n d x r t k s e m z w u r d t k a e x s h f n 2, Total Materials 2,5 Computing Costs 1,5 2, 1, 1,5 1, 5 5 z m x s d k e a w u r n h t f m z n s h x u k f e t r d w a 1,6 Other Supplies & Services 5 Transport 1,4 1, 4 1, w k f z h s m t d x a u n r e x t h r k f a s u n d w z m e 3,5 Third Party Payments 6, Support Service Costs 3, 5, 2,5 2, 1,5 1, 4, 3, 2, 5 1, w d s k u x m z t r n h f e a n m z w x d u t k e s r h f a Source: CIPFA Public Library Statistics 15 - Cells 131 to 157 Libraries_Profile Page 17

18 Revenue Income (14-15 Actuals) Overdue Charges Hire of Audio & Visual Materials Specific Grants Receipts from the Public Corporate Income Other Income Reservation Fees Lettings Electronic Revenue Provision to other LAs Total Revenue Income per 1, pop 1, , , , , ,753 1, ,226 1,73 1,332 graphs shown per 1, population 3 Overdue Charges 4 Hire of Audio & Visual Materials w d m a u h f z r k n t e s x d a z h f s m n k e w u t r x 25 Specific Grants 1, Receipts from the Public k t e s n w z m d a x u r h f w h s m e d z a u n t f k r x 5, Corporate Income 7 Other Income 4, 3, , 3 1, k w z m f n t r a x d u s h e 1 w f d m t a u h n r z s x k e Source: CIPFA Public Library Statistics 15 - Cells 158 to 167 Libraries_Profile Page 18

19 Total Other Income (14-15 Actuals) per 1, pop Reservation Fees 6, Lettings 1, Electronic Revenue 41 Provision to other LAs 35 Total Other Income 8, Other Income w f d m t a u h n r z s x k e 1 Reservation Fees Electronic Revenue f a d h s t m u n z e k r x w w u n t h d a r z x s m k f e 35 Lettings 6 Provision to other LAs f m d t r z a h x u n k e w s w a h z x u t s r n m k f e d Source: CIPFA Public Library Statistics 15 - Cells 159, 16, 162 & 163 Libraries_Profile Page 19

20 B2: Cost Indicators Cost per Book p p Cost per Visitor cost per book acquisition. Revenue expenditure divided by visitor number. 1 Cost per Acquisition (Books) 5 Cost per Visitor w x m s e a t u n h f d r k z m k z r x d t n w u e h f a s Source: CIPFA Public Library Statistics 15 - Source: CIPFA Public Library Statistics 15 - Sum of Cells 133 to 137 divided by Cell 71 Cell 157 divided by Cell 124 % % % Employee Expenditure 49% 53% % Material Expenditure 13% 9% 8% Employee Expenditure as a % of Revenue Expenditure 15% Material Expenditure as a % of Revenue Expenditure 6% 1% 4% % 5% % % f a h u r t e x s d k n m w z e s x k a d z r h u t n f m w Source: CIPFA Public Library Statistics 15 - Source: CIPFA Public Library Statistics 15 - Cell 131 as a percentage of Cell 157 Cell 151 as a percentage of Cell 157 Cost per Available Hour % % Support Services 1% 13% Cost per Available Hour p % Support Service Costs as a % of Revenue Expenditure 25 Cost per Available Hour 3% % % 5 % n z m x d w t u k e s r h f a d n k z m w h a t x e s r u f Source: CIPFA Public Library Statistics 15 - Source: CIPFA Public Library Statistics 15 - Cell 156 as a percentage of Cell 157 Cell 157 divided by Cell 53 Libraries_Profile Page

21 graphs shown per 1, population B3: Financial Information (15-16 Estimates) Net Expenditure Employees Premises Supplies & Services - Materials Other Expenditure Revenue Expenditure Revenue Income Net Expenditure per 1, pop 681,1 4,897 6, ,724 1,148 1, ,637 1,148 1, ,374 2,325 3,5 1,323,936 9,518 12,764 (82,222) (591) (1,17) 1,241,714 8,927 11,594 25, Total Revenue Expenditure 25,, Net Expenditure, 15, 1, 5, 15, 1, 5, 5, 4, r m w z u d n f t k x h a s e Total Revenue Income m w z n u d t r f x h a e s k 3, 2, 1, k w d z f u a m t h s n e x r Source: CIPFA Public Library Statistics 15 - Cell 17 to Estimates % Estimates % % Employee Expenditure 51% 55% % Material Expenditure 12% 9% 8% 7% Employee Expenditure as a % of Revenue Expenditure % Material Expenditure as a % of Revenue Expenditure 6% 15% 5% 4% 1% 3% % 5% 1% % % r h f a x e d t s u k n z w m r a x k s z e d h t u f m n w Source: CIPFA Public Library Statistics 15 - Source: CIPFA Public Library Statistics 15 - Cell 17 as a percentage of Cell 174 Cell 172 as a percentage of Cell 174 Libraries_Profile Page 21

22 at 31 March 15 B4: Staffing FTE per 1, pop Professional Staff All Other Staff Total Staff Professional Staff per 1, population Total Staff per 1, population d t a m n x e r f k h u z s w Other Paid Staff per 1, population w u m d r z a h x f n t k e s w u m z h r f x d a k n e s t Source: CIPFA Public Library Statistics 15 - Cells 95 to 97 This tree diagram analyses professional and other staff as a percentage of total staff. Your authority's value is followed by the average value in italics. Professional Staff 15.6% 16.3% Total Staff All Other Paid Staff 84.4% 83.7% Libraries_Profile Page 22

23 B4: Staffing (continued) Employee Costs per Employee Employees per 1, population 28,31 25, Employees per 1, population Employee Costs per 1, population 5,159 7, , 3, 25,, 15, 1, 5, Employee Costs per Employee m f z s n h a t k x e d r u w.2.1. w u m d r z a h x f n t k e s 12, Employee Costs per 1, population 1, 8, 6, Source: CIPFA Public Library Statistics 15 - Cell 131 divided by Cell 97 4, 2, m w u z f h a n d x r t k s e All Staff FTE per 1, pop Employees per 1, population: Time Series Isle of Wight Source: CIPFA Public Library Statistics 15 - Cell 97 and equivalent for previous years Libraries_Profile Page 23

24 B5: Volunteers Actuals 35 Number of Volunteers Number 3 25 Volunteers Volunteer Hours Hours per Volunteer 124 3, , Number of Hours per Volunteer t z f d e m h s a r n w k u x 6 12, Number of Volunteer Hours 4 1, 8, 6, u w k n h m f e t s z x r d a 4, 2, t f h z e m u s n w d k r a x Source: CIPFA Public Library Statistics 15 - Cells 98 & 99 The section below uses 1,625 hours as the annual hours worked by a full-time member of staff. We use this to compare hours provided by paid staff and volunteers. The two charts below compare the volunteers to the total of paid staff and volunteers. FTE % Hours worked by volunteers 8.7% 4.8% Volunteers as % headcount % 82.9% 62.7% 1.% Volunteer hours as a % of volunteer hours plus employee hours 1% Number of volunteers as a % of volunteer headcount plus employee headcount 8.% 8% 6.% 6% 4.% 4% 2.% %.% z f s t h n e m k w u d r a x % z s f t e h n m d a r k w x u Source: CIPFA Public Library Statistics 15 - Cells 98 & 99 Source: CIPFA Public Library Statistics 15 - Cells 98 & 99 Volunteers Number 25 Number of Volunteers: Time Series Source: CIPFA Public Library Statistics 15 - Cell 98 and equivalent for previous years Isle of Wight Libraries_Profile Page 24

25 SECTION C: WORKLOAD This section examines issues and stock turn for books and other items along with requests, enquiries and loans. 7, Total Book Issues per 1, population 6, 5, 4, 3, 2, 1, d a m z f w u h n r x k s t e (See page 26 for details) Section Contents Page 26 C1: Book Issues Split by children/adult and fiction/non-fiction Page 27 C2: Stock Turn Split by children/adult and fiction/non-fiction Page 28 C3: Audio, Visual, Electronic & Other Issues Split by various categories Page 3 C4: Request Service Total and online Page 3 C5: Enquiries Total and online Page 3 C6: Inter-Library Loans Supplied and received Libraries_Profile Page 25

26 14-15 Actuals C1: Book Issues Number /1, pop Adult Fiction Adult Non-Fiction Children's Fiction Children's Non-Fiction Total Book Issues 262,246 73,39 111,176 21,46 467,57 1, ,361 1, , ,958 graphs shown per 1, population 3, 2,5 2, 1,5 1, 5 Adult Fiction Issues d a z r m s n x u t f w e k h 1, Adult Non-Fiction Issues 7, 6, 5, 4, Total Book Issues 1, , 2, 1, 2,5 w d m a z k h f n u t e r s x Children's Fiction Issues d a m z f w u h n r x k s t e 2, 1,5 1, 5 Breakdown of issues (percentage). Your authority's value is followed by the average value in italics. d a h m f z u w n r x t s k e Book Issues Adult Fiction 56.1% 46.2% Adult Non-Fiction 15.6%.% Children's Fiction 23.8% 29.4% Children's Non-Fiction 4.5% 4.4% Source: CIPFA Public Library Statistics 15 - Cells 1 to Children's Non-Fiction Issues k d f m a z w h u s x r e t n Libraries_Profile Page 26

27 14-15 Actuals C2: Stock Turn Number Adult Fiction Adult Non-Fiction Children's Fiction Adult Fiction Stock Turn Children's Non-Fiction Total Book Issues Number of books issued divided by the book stock (i.e. the average number of times each book was issued during the year) d f n h a x e k z r s m w u t 5. Adult Non-Fiction Stock Turn Total Book Issue Stock Turn f z d k h a r n e m u x t w s Children's Fiction Stock Turn 1.. d f h a z k n x r m e u s t w h d f a z m k n x w r u s t e 6. Children's Non-Fiction Stock Turn d k a f h z x m r n e w u s t Source: CIPFA Public Library Statistics 15 - Cells 1 to 14 divided by Cells 58 to 62 respectively Libraries_Profile Page 27

28 14-15 Actuals C3: Audio, Visual, Electronic & Other Issues Number /1, pop Avg Sound Recordings Music Adult Talking Books Children's Talking Books Video & DVDs Multimedia & Open Learning Packs Electronic Products ebooks eaudio eaudiovisuals 1, , , , , , Total Audio Visual Issues 39, graph shown per 1, population 5 Total Audio, Visual, Electronic & Other Issues m n f z d a s h x u w e t r k This tree diagram analyses Audio, Visual, Electronic & Other Issues. Your authority's value is followed by the average value in italics. Music 2.5% 6.1% Adult Talking Books Audio, Visual, Electronic & Other Issues 37.4% 36.8% Children's Talking Books 3.% 5.8% Videos & DVDs 43.% 33.2% Multimedia & Open Learning Packs.3% 1.5% ebooks 6.1% 12.3% eaudio 7.7% 4.4% eaudiovisuals.%.% Source: CIPFA Public Library Statistics 15 - Cells 15 to 113 Libraries_Profile Page 28

29 graphs shown per 1, population C3: Audio, Visual, Electronic & Other Issues (continued) 4 Music Issues Adult Talking Book Issues n z d a m h u w f x s r t k e e x m n r s z f w u d h t a k 6 Children's Talking Book Issues Video & DVD Issues h f x m z n t r s d u k a e w n z a d s m f w h k u t e x r Multimedia & Open Learning Pack Issues 1 ebook Issues z m d a n k h t u s r f x w e m f u n x h t a d s r z w k e 35 eaudio Issues 1.4 eaudiovisual Issues z f h s a d n m u x w t r k e. z x w u t s r n m k h f e d a Source: CIPFA Public Library Statistics 15 - Cells 15 to 113 Libraries_Profile Page 29

30 14-15 Actuals Number per 1, pop Requests 18, graphs shown per 1, population C4: Request Service Number per 1, pop 8 Online Requests 5, Number of Requests for Specific Items 25 Number of Online Requests x w t k r a z f h d m s e u n w k x h d a f t r e z m s n u Source: CIPFA Public Library Statistics 15 - Cell 114 Source: CIPFA Public Library Statistics 15 - Cell 115 C5: Enquiries Actuals Number per 1, pop Number Enquiries 1, Online Enquiries 5,411 graphs shown per 1, population per 1, pop , Number of Enquiries 5 Number of Online Enquiries 1, m n t s d x r w f z a u h k e z t s m x w n u f h a d k e r Source: CIPFA Public Library Statistics 15 - Cell 119 Source: CIPFA Public Library Statistics 15 - Cell 1 C6: Inter-Library Loans Actuals Number per 1, pop Number per 1, pop Loans Supplied Loans Received graphs shown per 1, population 1. Supplied 1. Received h f m a d n e t x z w r k u s. f h m a z t d n w r e u x k s Source: CIPFA Public Library Statistics 15 - Cell 129 Source: CIPFA Public Library Statistics 15 - Cell 13 Libraries_Profile Page 3

31 SECTION D: STOCK This section examines issues and stock turn for books and other items along with requests, enquiries and loans. Book Stock at 31 March 15 (Stock per 1, population) Children's Non-Fiction Adult Fiction Adult Non-Fiction Avg Isle of Wight (See page 32 for details) Children's Fiction Section Contents Page 32 D1: Book Stock Split by children/adult and fiction/non-fiction Page 34 D2: Audio, Visual, Electronic & Other Stock Split by various categories Page 37 D3: Book Acquisitions Split by children/adult and fiction/non-fiction Page 38 D4: Audio, Visual, Electronic & Other Acquisitions Split by various categories Page 39 D5: All Acquisitions (Books & Audio Visual) Trendline Page 4 D6: Lending Stock Replenishment Rate Overall replenishment rate Libraries_Profile Page 31

32 D1: Book Stock Summary Book Stock at 31 March 14 Adult Fiction 5 Children's Non-Fiction Adult Non-Fiction Children's Fiction Avg Isle of Wight Books per 1, population, see next page for detail. This tree diagram analyses each type of stock as a percentage of total book stock. Your authority's value is followed by the average value in italics. Reference Books 3.2% 8.6% Adult Fiction 34.3% 33.9% Book Stock Lending Stock 9.8% 83.8% Adult Non-Fiction 36.2% 34.1% Children's Fiction 19.8% 24.4% Children's Non-Fiction Reserve Stock 5.9% 7.7% 9.7% 7.5% Source: CIPFA Public Library Statistics 15 - Cells 57 to 64 Libraries_Profile Page 32

33 D1: Book Stock (continued) 5 Reference Book Stock at 31 March 15 4 Reference Books Lending Stock No. /1, pop Avg 5, Adult Fiction 54, Adult Non-Fiction Children's Fiction 57, , h n e m u k w a d t f r s x z Children's Non-Fiction Reserve Stock 15, , Adult Fiction Stock Total Book Stock 174,44 1,251 1,8 4 graphs shown per 1, population 3 1 2, Total Book Stock u t m r s w z a d x n k e f h 35 Children's Fiction Stock 1, , w m u n t s h r a d e x k z f u m d t z a w r n s f x e h k 1, Adult Non-Fiction Stock w m t s u a d e n h x z k r f 25 Reserve Stock 14 1 Children's Non-Fiction Stock n k w x r u e f s m a d h z t m s w t u z f e r k x n a h d Source: CIPFA Public Library Statistics 15 - Cells 57 to 64 Libraries_Profile Page 33

34 D2: Audio, Visual, Electronic & Other Stock Stock at 31 March 14 eaudiovisuals Reserve Reference Music Adult/Talking Books eaudio Children's/Talking Books ebooks Video & DVD Multimedia & Open Learning Packs Avg Isle of Wight Stock per 1, population, see next page for detail. This tree diagram analyses each type of stock as a percentage of total audio visual stock. Your authority's value is followed by the average value in italics. For Reference Music.%.5% 1.% 14.2% Adult Talking Books.4% 28.7% Children's Talking Books 2.5% 5.5% Videos & DVDs Audio, Visual, 36.5% 34.% Electronic & Lending Stock Multimedia & Open Learning Packs Other Stock 93.7% 92.4%.3% 1.7% ebooks 21.9% 11.9% eaudio 8.4% 4.% eaudiovisuals Reserve Stock.%.% 6.3% 7.1% Source: CIPFA Public Library Statistics 15 - Cells 15 to 113 Libraries_Profile Page 34

35 D2: Audio, Visual, Electronic & Other Stock (continued) at 31 March 15 Number per 1, pop Avg For Reference Lending Stock Sound - Music Sound - Adult Talking Books Sound - Children's Talking Books Video & DVDs Multimedia & Open Learning Packs Electronic - ebooks Electronic - eaudio Electronic - eaudiovisuals Reserve Stock Total Audio Visual Stock , , , , , , , graph shown per 1, population 25 Total Audio Visual Stock m s z u n f h w r a t e d x k Source: CIPFA Public Library Statistics 15 - Cells 15 to 113 Libraries_Profile Page 35

36 D2: Audio, Visual, Electronic & Other Stock (continued) graphs shown per 1, population 6. Reference Stock 4 Music Stock e m f h z x w u t s r n k d a m u z n f s h w r d a x t k e 15 Children's Talking Book Stock 8 Adult Talking Book Stock h f x z t m n r w s u k d a e m e x s u r z w t h n f a d k 8 Video & DVD Stock 8 Multimedia & Open Learning Packs z s w m n a u e d r t f k h x k m d n a t z h u f s r x w e 4 ebooks 15 eaudio h s f u n m a r d t z x w k e s m z h f n a d u x w t r k e 1. eaudiovisuals 3 Reserve Stock z x w u t s r n m k h f e d a n m w r s u k x f h a d z t e Source: CIPFA Public Library Statistics 15 - Cells 15 to 113 Libraries_Profile Page 36

37 14-15 Actuals graphs shown per 1, population D3: Book Acquisitions 1 Adult Fiction Acquisitions Reference Books Lending Stock Number per 1, pop Adult Fiction 5, Adult Non-Fiction Children's Fiction Children's Non-Fiction 2, , z r k w e d x m u a s t h n f Total Book Acquisitions 1, Adult Non-Fiction Acquisitions 5 Total Book Acquisitions z x w k m a r h e n d s t u f 5 8 Children's Fiction Acquisitions z k d w x r m a u e h s t n f 6 4 d k z a m u h w x r n t f s e 2 Reference Book Acquisitions 12 Children's Non-Fiction Acquisitions e m n r w z x u h k f t a s d 2 z k d m s a w t r u e x n f h This tree diagram analyses each type of stock as a percentage of total book acquisitions. Your authority's value is followed by the average value in italics. Reference Books.4%.6% Book Acquisitions Lending Stock 99.6% 99.4% Source: CIPFA Public Library Statistics 15 - Cells 65 to 71 Adult Fiction 53.3% 44.1% Adult Non-Fiction.2% 21.4% Children's Fiction.5% 3.1% Children's Non-Fiction 6.% 4.3% Libraries_Profile Page 37

38 D4: Audio, Visual, Electronic & Other Acquisitions Actuals.2 graphs shown per 1, population Reference Acquisitions Number per 1, pop Avg For Reference Lending Stock Sound - Music Sound - Adult Talking Books Sound - Children's Talking Books Video & DVDs Multimedia & Open Learning Packs ebooks eaudio eaudiovisuals Total Audio Visual Acquisitions , , , Total Audio Visual Acquisitions e z x w u t s r n m k h f d a Music Acquisitions a d z n h f m u w r x t s k e Adult Talking Book Acquisitions s z d a f h n m w e k u t x r 2 3. s x z k w n m e r d t a h f u Children's Talking Book Acquisitions ebook Acquisitions w s x h z f m t n d r e a u k s h f u a d n t m z x w r k e 15 Video & DVD Acquisitions 1. eaudio & eaudiovisual Acquisitions d z s a e f n k w h m u t x r. z a d m h f s n u x w t r k e.3.2 Multimedia & Open Learning Packs Source: CIPFA Public Library Statistics 15 - Cells 84 to 94. s h d m k w z n a x u t r f e Libraries_Profile Page 38

39 D4: Audio, Visual, Electronic & Other Acquisitions (continued) This tree diagram analyses each type of stock as a percentage of total audio visual acquisitions. Your authority's value is followed by the average value in italics. For Reference Music.%.%.% 4.6% Adult Talking Books 12.7% 15.2% Children's Talking Books 3.2% 3.5% Videos & DVDs Audio, Visual, 19.6% 35.8% Electronic & Lending Stock Multimedia & Open Learning Packs Other Acquisitions 1.% 1.%.4%.4% ebooks 62.3% 31.% eaudio 1.8% 9.6% eaudiovisuals.%.% Source: CIPFA Public Library Statistics 15 - Cells 84 to 93 D5: All Acquisitions (Books and Audio Visual) Acquisitions Number per 1, pop, , , , , Acquisitions per 1, population: Time Series Isle of Wight Source: CIPFA Public Library Statistics 15 - Cells 71 & 94 Libraries_Profile Page 39

40 D6: Lending Stock Replenishment Rate Lending Stock Years Time taken in years to replenish the lending stock on Replenishment Rate open access or available on loan at rate Lending Stock Replenishment Rate t u m w n f s e h a r x d z k Source: CIPFA Public Library Statistics 15 - (Cell 62 + Cell 81) / (Cell 7 + Cell 93) Libraries_Profile Page 4

41 SECTION E: PERFORMANCE The CIPFAstats Public Library Statistics primarily collect cost and quantity figures. Here we analyse the performance data included, in particular the results of the lastest PLUS surveys*. 1% Choice of Books is 'Very Good' or 'Good' 9% 8% 7% 6% 5% 4% 3% % 1% % z x w u t s r n m k e d a f h (See page 43 for details) Section Contents Page 42 E1: Requests % supplied in 7, 15 and 3 days Page 43 E2: Adults Public Library Users Survey (PLUS) Satisfaction Measures Page 44 E3: Childrens Public Library Users Survey (PLUS) Satisfaction Measures Outcome Measures *Public Library Users Survey (PLUS) This PLUS data is the feedback from the individuals who makes use of library services. It contains the views of children, young people and adults from diverse neighbourhoods who have been surveyed on a variety of topics including books, homework and computers. Examples of the way the PLUS data is used includes, for example, demographic profiling to determine demand amongst key groups for services. If you would like to learn more about PLUS please contact research@cipfa.org Libraries_Profile Page 41

42 14-15 Actuals Percentage Supplied E1: Requests Authority within 7 days within 15 days within 3 days 68% 61% 77% 76% 9% 86% 9% 8% 7% 6% 5% 4% 3% % 1% % Percentage supplied within 7 days m d s a f x t e k u z w n h r 1% Percentage supplied within 15 days 8% 6% 4% % % m f d a h s w u t k e x n z r 1% Percentage supplied within 3 days 8% 6% 4% % % m d f s h a n e w u r t x z k Source: CIPFA Public Library Statistics 15 - Cells 116 to 118 Libraries_Profile Page 42

43 E2: Public Library User Survey (PLUS) Over 16 Survey Year: Proportion who view their library opening hours as 'very good' or 'good' Proportion who view their library as 'very good' or 'good' Proportion who find the choice of books as 'very good' or 'good' Authority na 83% na 88% na 71% 1% Library Opening Hours are 'Very Good' or 'Good' 8% 6% 4% % % z x w u t s r n m k e d a f h 1% Library is 'Very Good' or 'Good' 8% 6% 4% % % z x w u t s r n m k e d a f h 1% Choice of Books is 'Very Good' or 'Good' 8% 6% 4% % % z x w u t s r n m k e d a f h Libraries_Profile Page 43

44 E3: Public Library User Survey (PLUS) Under 16 Survey Year: Authority Who think the library is good (average score out of 1) Over 16 who think the library is 'good' z x w u t s r n m k h e d a f Libraries_Profile Page 44

45 APPENDICES Information to help you get the most out of the report. APPENDIX 1 - Comparative Bar Charts Page 46 The report makes a great deal of use of one simple type of chart that is used by many organisations including the consultants McKinsey & Co. to display data simpy and effectively. This section provides a detailed overview of the chart and instructions on how to read the charts to get the most out of them. APPENDIX 2 - Background Information Page 49 This appendix provides comparisons for educational achievement, deprivation, area, population and population density as all these can have in impact on libraries planning. APPENDIX 3 - Financial Information Page 51 This appendix provides more detailed tables of the financial data analysed in section B. APPENDIX 4 - Other CIPFA Libraries Services Page 53 Links to other services that CIPFA provides for library authorities. APPENDIX 5 - Contact Us! Page 53 Let us know what you think and how we can make the profile more useful. Libraries_Profile Page 45

46 APPENDIX 1 - Comparative Bar Charts Comparative bar charts This type of chart is the backbone of our report. It enables us to display the data for the entire group efficiently, displays clearly to readers where their authority sits compared to the group and provides key information about the range of values being compared. While we hope these charts will be intuitive to many readers, some readers will benefit from a little more information. In this appendix we clarify how these charts work and present techniques for getting the most out of the them. Example 1: Anatomy of a comparative bar chart This chart displays fictional user satisfaction data for 25 authorities. Each bar represents an individual authority and the bar for the reader's authority highlights in black. The values for the authorities are displayed in order starting at the highest value at the left of the chart and dropping to the lowest at the right of the chart. In this example, the black bar highlights on the left of the chart, showing that the authority is performing strongly (has a high value) for this indicator when compared to the other 24 authorities. The horizontal black line is the average value for the group. In this example it can literally 'be seen' that the authorities user satisfaction is clearly above average as the black bar is taller than the height of the average line. The y-axis shows the scale and enables readers to judge the values of individual authorities and the average. While readers natually cannot read exact values off the chart, your authority's own value and the group average will be displayed near the chart, often with the associated raw data. group average comparator authority your authority Example 2: Comparative bar charts for reports with small numbers of authorities This example displays fictional income data for 12 authorities. Authorities can request copies of this report using any grouping of authorities that they wish (e.g. small regional groupings, nearest neighbours or family groupings, core cities up to the whole of Britain). For small groupings of authorities (19 or less) we display letters under the charts and provide a key in the report to enable readers to identify each of their comparator authorities individually. letters enable readers to identify specific authorities Libraries_Profile Page 46

47 Example 3: Zero values and unavailable data Zero values: In some cases the value for any authority might be zero, in this case the value 'displays' as a bar of zero height (i.e. no bar) on the right of the distribution (which follows the pattern of lowest values to the right of the chart). Unavailable data: In other cases there may not be data available, either because the data were not supplied, or because the data supplied have been rejected. These are displayed by missing bars on the left of the chart. s: Zero values are included in the average as they are genuine values for authorities. The average however excludes unavailable data. This chart shows fictional agency staff costs for 12 authorities. The four missing bars can potentially cause confusion, however it will quickly become second nature to readers. In this chart, authorities q, f and a have no spend on agency staff, i.e. they have not used agency staff and therefore their values are genuinely zero. However the use by authority h is unknown and has been excluded from the analysis (represented by the gap on the left of the chart). The chart average is based on only 11 authorities as authority h is excluded. Example 4: Comparisons with large numbers of authorities When a large number of authorities are displayed the individual bars get so small that they start to merge. The value for your authority should still be clearly visible as the black bar. While individual bars cannot be seen, this does not detract from the readers ability to compare their value to the group, or learn about overall range of values. This chart shows fictional overhead costs for 15 authorities. By looking at the shape of the graph and position of the black bar and average line the following information can be observed. The black bar authority has a very low figure, being less than a third of the group average. Data were not available for around 1% of the authorities (gap on left of the chart). 5% of the authorities report either zero or miniscule costs (gap on right of the chart). There is great variation in these costs, as the distribution slopes smoothly from left to right showing that there is no 'typical' value for this cost. Libraries_Profile Page 47

48 Examples 5-8: Example distributions and help in interpreting them The distributions of values shown on the charts can vary greatly. Here we show some examples to help readers understand how the distributions can vary. In each case we will keep the black bar authority's value the same and the group average the same, however the shape of the graph and distribution of the groups values are varied to give quite different pictures of the example authority's costs. This chart shows a very common distribution (which a statistician would appropriately call the 'normal' distribution). While there is a wide range of values (-1) the majority of authorities are in a much tighter range (about half are between 5 and 7). In this particular case the highlighted authority has one of the highest costs. This chart shows a straight sloping distribution. There is no consistency between authorities and no such thing as a typical value. In this particular case the highlighted authority is above average, but not signficantly so. This chart shows little variation between authorities. In this particular case the highlighted authority is clearly the most expensive per 1, population. This distribution is quite rare, the chart clearly displays two distinct groupings of authorities. In this case interpreting the highlighted authorities value is difficult and it is important to investigate the reasons behind this variation. Quartiles We finish this introduction with a quick note about quartiles. Quartiles are a popular simple way to examine distributions of cost or performance data. Quartiles are produced by splitting the distribution into four quarters, as presented on the right. Mathmatically the word quartile refers to the boundaries between the quarters (called the lower quartile, median and upper quartile). In business & management the word quartile is more often used to refer to the quarters themselves. "Top quartile" is used to desribe the best quarter (e.g. highest performance) while "bottom quartile" refers to the worse (e.g. high cost or low performance). It is common approach to view "being in the top quartile" as a benchmark to be achieved, and "being in the bottom quartile" as a sign of problems. We do not show quartiles in this report, as this approach can be viewed as simplistic, and it does not fit in with the purpose of the report, which is to inform rather than judge. The reader should however compare the top and bottom charts and note how easy it is to quarter the distribution with the mind's eye. Libraries_Profile Page 48

49 APPENDIX 2 - Background Information Educational Attainment Educational Attainment 45.2% 57.4% 7% 6% Percentage of pupils achieving 5 A*-C grades including English & Maths 5% 4% 3% % 1% % w h d m u k a x f z n t e r s Source: CIPFA Children's Services Actuals Statistics Column 316 Deprivation Index of Deprivation Indices of Deprivation u n e m w s r k a t z f x d h The higher the index, the more deprived the authority is. Source: CLG Indices of Deprivation 1 Libraries_Profile Page 49

50 Population Population 4, 139,1 242,193 Population 35, 3, 25,, 15, 1, 5, d x a u r t e f m k h w z s n Source: ONS Mid 14 Population Estimates Area Area (hectares) 38,16 11,31 6, Area (hectares) 5, 4, 3,, 1, r t x k d a s f h u e z n m w Source: ONS Area 14 Population Density Population Density 45 4 Median Population Density w m z n u e f h s a d x t k r Libraries_Profile Page 5

51 For Isle of Wight Council APPENDIX 3 - Financial Information Financial Information (Actuals) Revenue Expenditure Employees Premises Supplies & Services Books & Pamphlets - Reference - Adult Fiction - Adult Non-Fiction - Children's Fiction - Children's Non-Fiction Newspapers, Periodicals & Magazines Sound Recordings 1 DVDs, CD-ROMs, Software & Multimedia 2 Electronic & Online Products 3 Other Acquisitions Bookbinding Total Materials Computing Costs Other Supplies & Services Transport Third Party Payments Support Service Costs Total Revenue Expenditure per 1, pop 717,581 5,159 7, ,648 1,335 1, , , , , , , , , ,539 1,37 1,187 81, , , , ,578 1,39 1,897 1,46,324 1,498 13,762 Revenue Income Overdue Charges Reservation Fees Lettings Hire of Audio & Visual Materials Electronic Revenue Specific Grants Provision of Library Services to other Local Authorities Miscellaneous - receipts from the public Miscellaneous - corporate income Total Revenue Income per 1, pop (1,13) (73) (154) (6,753) (49) (35) (1,935) (14) (89) (3,9) (216) (169) (41) (14,127) (12) (44) (35) (86,272) (6) (34) (426) (149,226) (1,73) (1,332) Net Expenditure (excluding Capital Charges) Capital Charges Total Net Expenditure (including Capital Charges) 1,311,98 9,426 12,43 174,922 1,258 1,751 1,486, 1,683 14,181 Total Capital Expenditure 25, Includes Music, Adult Talking Books and Children's Talking Books (Cells 139 to 141) 2 Includes DVDs, Multimedia & Open Learning Packs and CD-ROMs & Software (Cells 14 & 141) 3 Includes ebooks, eaudio, eaudiovisual, Subscriptions and Online / Electronic Products (Cells 144 to Cell 148) Libraries_Profile Page 51