GOVERNMENT ADMINISTRATION COMMITTEE FINANCIAL REVIEW QUESTIONNAIRE FOR THE YEAR ENDED 30 JUNE 2009 STATISTICS NEW ZEALAND

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1 GOVERNMENT ADMINISTRATION COMMITTEE FINANCIAL REVIEW QUESTIONNAIRE FOR THE YEAR ENDED 30 JUNE 2009 STATISTICS NEW ZEALAND Table of Contents Responses to the Financial Review Questionnaire... 2 Appendix 1: Survey and market research reports Appendix 2: Purchase and Performance Agreement 2009/ Appendix 3: Staff turnover Appendix 4: Contractors and consultants expenditure Appendix 5: International travel Statistics New Zealand Financial Review Questionnaire 2008/09

2 Responses to the Financial Review Questionnaire 1. Has the Ministry, crown entity, government department or government agency s mission statement or vision statement been changed in the financial year under review; if so, what are the details of these changes? Statistics New Zealand s mission and vision statements did not change in the 2008/09 financial year. 2. What new services, functions or outputs have been introduced since November 2008? Describe these and provide details of all associated costs. Statistics New Zealand's functions are given in the Statistics Act The department has not introduced any fundamentally new services, functions, or outputs since November Within the scope of existing services, functions, and outputs, some new statistical publications, and upgrades to products and services have occurred as planned. For example, the department has upgraded Infoshare, an online tool for accessing timeseries data, and published several new publications, such as the online report Mapping Trends in the Auckland Region. Details of new statistics produced can be found on pages of Statistics New Zealand s Annual Report for the year ended 30 June Are there any plans to introduce services, functions or outputs in the current financial year that were not provided in the 2008/09 financial year? Describe these and provide details of all associated costs. Statistics New Zealand does not plan to introduce any fundamentally new services, functions, or outputs in the current financial year. Within the scope of existing services, functions, and outputs, several new publications will be produced, such as the first release of statistics from the General Social Survey, and the new report Measuring New Zealand s Progress Using a Sustainable Development Approach: Details of new statistics to be produced can be found on pages of Statistics New Zealand s Statement of Intent What services, functions or outputs have been cut, amended or curtailed since November 2008 and at what cost or saving? Statistics New Zealand has not cut or curtailed any functions since 1 July However, the frequency of some statistical publications was amended, and some regional analyses were discontinued. More detail on these changes can be found on page 27 of Statistics New Zealand s Annual Report for the year ended 30 June Statistics New Zealand Financial Review Questionnaire 2008/09

3 5. Are there any plans in this financial year to cut, amend or curtail services, functions or outputs that were provided in the 2008/09 financial year? If so, provide details and an explanation of the reasons for any changes. Statistics New Zealand does not intend to cut, amend, or curtail any services, functions or outputs in this financial year. 6. What user charges were collected by the department/ministry in 2008/2009? Do these differ from those collected in the previous financial year; if so, why? Are there any plans to introduce any new charges in 2008/09; if so, what charges and why? A third party revenue approach exists for some statistical production and customised services, on a cost recovery basis, so that users can obtain statistics and customised services that would not otherwise be provided. Revenue from the sale of publications and customised reports for 2008/09 was $1.6 million, compared to revenue of $2.3 million in 2007/08. This decrease is a result of the Making More Information Freely Available initiative, which eliminated user charges for some statistical information. There are no extended or new user charges planned for the forthcoming year. However, charges are occasionally adjusted to reflect rising costs, and ensure cost recovery. In 2009/10, there will be an increase in user charges to access the data laboratory. 7. How much funding was allocated to capital works in the last Budget? How does this figure compare with that allocated and spent in the previous financial year? What is this figure broken down for each capital works project? (If the Ministry, crown entity, government department or government agency operates on a regional/area/district basis also itemise the total amount spent by each region/area or district). Capital expenditure for 2008/09 and 2009/10 is shown below. 2008/09 Actual ($000) 2009/10 Budget ($000) Capital expenditure Statistical systems development software 6,423 8,467 IT infrastructure and computer hardware 5,925 6,703 Corporate infrastructure, furniture and fittings Total capital expenditure 12,435 15, What polls, surveys or market research have been undertaken since November 2008, and at what cost for each project? Provide copies of all reports prepared as a result of any poll, survey or market research conducted. Since November 2008, Statistics New Zealand has conducted an internal staff engagement survey in 2008/09, at a cost of $30,000. The department also carried out market research with teachers, to assess the effectiveness of its current statistical education activities in schools. This research included a small focus group and some discussions with individual teachers, at a cost of $5,456. Please see Appendix 1 for a copy of the staff survey findings. (Statistics New Zealand s surveys carried out in the course of its statistical business are excluded.) Statistics New Zealand Financial Review Questionnaire 2008/09

4 9. What polls, surveys or market research were budgeted for in the 2009 Budget, and at what estimated cost for each project? As outlined in the Statement of Intent , Statistics New Zealand undertakes regular surveying of staff, and will conduct a staff engagement survey in 2009/10. The estimated cost is $30,000. Statistics New Zealand will be running internal customer satisfaction surveys for its Collection and Dissemination, and Organisation Development business groups. The estimated cost is $10,000 and $8,500, respectively. Statistics New Zealand will be implementing a framework for monitoring performance of the department and the Official Statistics System. This work may include a survey(s) on the use of official statistics, however the department has yet to identify whether any surveys will be run and, if a survey is pursued, who will conduct the work. 10. What were the major projects commenced or completed in 2008/2009? When were they commenced; when were they or are they due to be completed; and what was the cost or estimated cost? Statistics New Zealand s threshold to identify a major project is an actual expenditure of $1 million in the financial year. During 2008/09, Statistics New Zealand commenced and completed the following major projects: Project Commenced Completed Actual Expenditure ($000) IT Capital Replacement Programme July 2008 June ,842 IT Investment Programme July 2008 June , What key policy changes were worked on and/or implemented by the Ministry, crown entity, government department or government agency in 2008/09 and what were the total and specific fiscal costs of these policy changes? During 2008/09, Statistics New Zealand did not work on and/or implement any key policy changes. Statistics New Zealand continues to implement policy initiatives such as Making More Information Freely Available and the Programme of Official Social Statistics. A full list of the department s current policy initiatives and associated costs are included on page 226 of the Information Supporting the Estimates for Vote Statistics. 12. What key policy changes will be implemented as a result of the 2009 Budget and what are the estimated fiscal costs of these policy changes? Statistics New Zealand is not expecting to make any key policy changes as a result of 2009 Budget. Statistics New Zealand Financial Review Questionnaire 2008/09

5 13. What are the major projects or policy development areas to be given priority in the current financial year and why? Statistics New Zealand prioritises its projects and policy initiatives each year. In addition to the programme of regular outputs, the following major projects (defined as a budget of $1 million in the financial year) have been prioritised for 2009/10: 2011 Census of Population and Dwellings Programme Programme of Official Social Statistics Implementation of the Australia and New Zealand Standard Industry Classification 2006 (ANZSIC06) Standard Business Reporting IT Capital Replacement Programme and IT Investment Programme. These projects were prioritised following an assessment of the value and risk of each project, and alignment to the department s strategic priorities and outcomes. These projects support the priorities of the Minister of Statistics. 14. Provide a copy of the Ministry, crown entity, government department or government agency's work programme and a brief explanation of each project or policy area to be addressed during 2009/10. Provide details of timelines and milestones for each project or policy area. Statistics New Zealand s work programme is detailed in the Statement of Intent , and the Purchase and Performance Agreement 2009/10. Please see Appendix 2 for a copy of the Purchase and Performance Agreement 2009/10, which includes timeliness and quality standards for the department s outputs. 15. What restructuring has taken place in the Ministry, crown entity, government department or government agency in 2008/09; why, and at what cost? The following restructuring occurred in 2008/09: In July 2008, the Project Services unit within IT was disestablished. This review followed the IT Solutions 2007 restructure, to realign the Project Managers and their services with the new IT structure, teams and outputs. As a result, two permanent staff members were reassigned with new reporting lines and one new role was created. This review did not have any direct internal costs or use of external consultants. In July 2008, a new management structure was proposed for the Client Services and Liaison unit. The resulting review split one large team into two more manageable and focused teams, enabling increased staff performance, development, and engagement. This review did not have any direct internal costs or use of external consultants. In August 2008, the Geography, Regional and Environment unit was disestablished as a result of reduction to some of Statistics New Zealand's statistical publications. All affected staff were internally redeployed. This review did not have any direct internal costs or use of external consultants. The following restructures commenced in late 2008/09 and will be completed in 2009/10: A review of the Human Resources unit to ensure that the functions provided by the unit are aligned to the department s needs over the next 3-5 years. Statistics New Zealand Financial Review Questionnaire 2008/09

6 A review of the Field Collections unit was as a result of the implementing initiatives from the Best Practice Field Collections project. A review of the Organisation Direction group to ensure it is efficiently and effectively positioned to deliver for the future. 16. What restructuring will take place in the Ministry, crown entity, government department or government agency as a result of Budget 2009; why, and at what cost? Statistics New Zealand will not have any restructures take place as a result of Budget Will there be any restructuring or redundancies in 2009/10; if so, why and at what cost? The following restructuring is taking place in 2009/10: The review of Human Resources has not been finalised, and there is a possibility that not all staff will be placed in newly created roles. The estimated redundancy cost is $70,000. The Field Collections review was completed in August The review of Organisation Direction is now completed with affected staff being redeployed elsewhere in the department. These reviews have incurred consultancy costs that are estimated to be $135,500. In the 2007/08 year an organisation review was carried out, which resulted in several senior staff declared surplus to requirement. In one case, the cost will appear in 2009/10, but this is not disclosed for privacy reasons. 18. Provide details of staff turnover in 2008/09. Itemise numbers of staff resigning, the section, division or group they worked for, the month they left, and the reasons given for resignation. Employees are provided with an opportunity to undertake exit interviews on notification of their resignation. Staff turnover by group and reason for leaving (if provided during these interviews) is detailed in Appendix Are there any concerns in relation to staff turnover; if so, what are these concerns and how are these been addressed? The department has experienced difficulty in attracting and retaining staff, particularly Statistical Analysts, due to the high external demand and marketability of their analytical skills. This has put pressure on the department's ability to deliver aspects of its work programme, and the relative inexperience of staff increases the risk of errors being made in statistical releases. While this has eased during the recession, the department continues to focus on staff retention and engagement. As a result of feedback in the staff engagement survey, the department will focus on opportunities to use and develop staff knowledge and skills, as well as ensuring effective performance management across the department. Each manager has discussed team results with their staff and agreed on two team actions, as a minimum, to improve staff engagement. Statistics New Zealand Financial Review Questionnaire 2008/09

7 20. How many personal grievance claims were laid by staff in 2008/09 and what was the total cost of all settlements of personal grievance claims in 2008/09? During 2008/09, there were no personal grievances lodged by staff or former employees. There were also no proceedings lodged with the Employment Relations Authority or Employment Court. 21. How many personal grievance claims have been laid by staff in the financial year to date? There have been no personal grievances lodged by staff or former employees. 22. Is the Ministry, crown entity, government department or government agency budgeting for more or less personal grievance claims in the current financial year than it did in the previous financial year? Statistics New Zealand is budgeting for a similar low level of personal grievances in 2009/10, as in 2008/ Provide a breakdown by role and location of the current staff numbers in comparison to each of the last five years. Provide an explanation for any changes in the numbers employed. The following table includes core staff only, and excludes field interviewers, fixed term, and casual staff. Figures are at June of each year. Core Staff Headcount Year Location Role 03/04 04/05 05/06 06/07 07/08 08/09 Auckland Manager Ungraded Analytical Computing Corporate Statistical Auckland Total Christchurch Manager Ungraded Analytical Computing Corporate Statistical Christchurch Total Wellington Manager Ungraded Analytical Computing Corporate Statistical Wellington Total Statistics New Zealand Total * Note: During the 2005/06 year, Statistics New Zealand began to group staff in pay bands rather than named categories. For reporting purposes the analytical and statistical groupings have been combined. In addition, in 2008/09, a number of Information Technology staff were reclassified from Corporate to Computing. Statistics New Zealand Financial Review Questionnaire 2008/09

8 Over the last five years there have been no significant changes (plus or minus ten percent) in the number of staff employed. 24. Did the Ministry, crown entity, government department or government agency use any measures in the past financial year to ensure staff numbers were maintained at a particular level? If so, what were those measures, and are there any plans to change those measures? Statistics New Zealand sets an FTE figure for the department at the beginning of each year, to ensure a balanced budget. Measures taken to ensure staff numbers remain at this level include: setting staffing figures at a business unit level, and closely monitoring these assessing vacancies across the organisation, as to whether it is critical to fill the role and there is adequate support for the role, particularly IT services and statistical methodology staff prioritisation of business unit work programmes, and then ensuring that resources are focused on the agreed highest priority outputs and activities. 25. How does the Ministry, crown entity, government department or government agency define frontline staff? Statistics New Zealand uses its generic Business Process Model as a basis for defining frontline and back room jobs. This model has frontline staff defined as all those in roles having a direct and/or critical contribution to the processes Statistics New Zealand uses to produce core goods and services to clients or markets. Direct Delivery is defined as staff directly related to the delivery of goods and/or services to a client or market. Critical to Ensuring Delivery is defined as staff who provide essential support to Direct Delivery staff, without whom, the goods and/or services would not be produced. 26. What was the proportion of frontline staff as a percentage of the overall staff employed by the Ministry, crown entity, government department or government agency in the 2008/09 financial year? How does that compare to the past five years and how is it expected to change in the current financial year? Based on the definition in Question 25, frontline staff includes all statistical and methodological staff (including development roles), most IT staff, field collections, call centre staff, client services and marketing staff, Integrated Data Collection operations staff, and publishing staff; as well as those staff involved directly in the Official Statistics System. The following chart shows the proportion of frontline staff FTEs, compared to the overall number of FTEs, for each of the last five years. Year Proportion of frontline FTEs (%) 2008/ / / / / / Statistics New Zealand Financial Review Questionnaire 2008/09

9 The proportion of frontline staff has remained consistent, ranging between 70 percent and 75 percent of Statistics New Zealand s total staff FTEs. 27. How many staff are currently seconded to work in Ministerial offices and how does this compare with the previous five years? Currently, one employee is seconded to the Minister s office, with 0.8 of the employee s time spent in the Minister s Office and 0.2 of the employee s time spent at Statistics New Zealand. This salary is paid by Statistics New Zealand. There were no secondments prior to 2003/04. Year FTEs 2008/ / / / / / / What was the total amount spent in 2008/09 on the salaries of staff seconded to work in Ministerial offices and how much was spent in each of the previous five years? Statistics New Zealand has only ever provided one person on secondment to the Minister's office, occurring over the last four years. As providing the total spent on salaries relates to the salaries of individual persons, we are not prepared to disclose the amount. The relevant pay bands start at $43,800 with a maximum amount of $99,400 per annum. Where the secondee is at manager level, as occurred towards the end of 2006/07, the salary rate for that period was that of a manager. 29. How many credit cards does the Ministry, crown entity, government department or government agency have broken down by credit limit on the card? Statistics New Zealand has 14 credit cards, as at 30 September Credit Limit ($) Number of Cards 15, , ,000 8 Less than 2,500 3 Total What workplace stress consultants has the Ministry, crown entity, government department or government agency employed in the last financial year, listed by consultant and cost? Statistics New Zealand does not employ any workplace stress consultants. However, the department does contract the services of an employee assistance programme. The cost of this contract was $34,344 for 2008/09. Statistics New Zealand Financial Review Questionnaire 2008/09

10 31. What has the Ministry, crown entity, government department or government agency done to alleviate workplace stress in the last year, listed by initiative and cost? Statistics New Zealand stresses the importance of work-life balance by: having flexible working hours for staff monitoring leave balances, to ensure staff plan and take their annual leave working with our staff and our employee assistance programme providing assistance as appropriate developing a supportive working environment by providing staff with support buddies, coaches, or mentors holding stress management seminars for first level leaders in May The aim of the presentations was to assist staff in recognising and managing their stress, and knowing when to seek help. The total cost of these presentations was $1, How many staff in the Ministry, crown entity, government department or government agency are currently employed as communications, media or public relations staff and how does that compare to the previous five years? The following table shows the number of full-time-equivalent communications, media, and public relations staff employed by Statistics New Zealand. As at 1 July FTE Positions plus 3.0 fixed term for Census plus 2.0 fixed term for Census plus 3.0 fixed term for Census 33. How many vacancies are there for communications, media or public relations staff in the Ministry, crown entity, government department or government agency? There are currently no vacancies open for communications, media, or public relations staff in Statistics New Zealand. 34. Has the Ministry, crown entity, government department or government agency contracted any consultants or contractors to provide communications, media or public relations advice or services since November 2008; if so, with whom have they contracted, for what specific purpose or project, for what length of time and at what total actual or estimated cost? Statistics New Zealand currently has contracted advice and services for the supply of media bookings and coordination services for the promotion of Infoshare. This contract is with The Tin Drum from 23 March 2009 to 31 July The cost is $92,225. The department has contracted with Richie Communications since 13 May 2009 to 30 September This contract provided services in preparation for the Government Statistician s speech to the Organisation for Economic Cooperation and Development (OECD) World Forum. The cost was $17,160. Statistics New Zealand Financial Review Questionnaire 2008/09

11 35. Has the Ministry, crown entity, government department or government agency contracted any consultants or contractors to provide communications, media or public relations advice or services within a Minister s office since November 2008; if so, with whom have they contracted, for what specific purpose or project, for what length of time and at what total actual or estimated cost? Since November 2008, Statistics New Zealand has not had any consultants or contractors providing communications, media, or public relations advice or service within a Minister s office. 36. What was the total annual salary bill in 2008/09 for staff employed as communications, media or public relations staff in the Ministry, crown entity, government department or government agency and how does that compare to the previous five years? The table below shows the salary bill for communications, media, and public relations staff (excluding contractors and consultants) over the last five years. Year Total annual salary bill ($000) 2008/09 $263, /08 $109,823* 2006/07 $228, /06 $238, /05 $239, /04 $139,500 * Note: The salary bill for 2007/08 was low from carrying vacancies for most of the year. 37. For each consultant or contractor that has been engaged since November 2008, and paid more than $5000, or for which more than $5000 is budgeted to be spent in the current financial year, provide the following details: a) Name of consultant or contractor b) Type of service generally provided by the consultant or contractor c) Details of the specific consultancy or contract d) Budgeted and/or actual cost e) Maximum hourly and daily rates charged f) Date of the contract g) Date the work commenced h) Completion date i) Whether tenders were invited; if so, how many were received j) Whether there are proposals for further or following work from the original consultancy; if so what are the details? k) A copy of all reports prepared or delivered as a result of the consultancy or contract. Statistics New Zealand employs consultants where the necessary specialist skills are not available in-house; for certain cyclical work (e.g. Census related activities) and ad-hoc technical expertise required largely for systems development. Consultants mostly provide input to the relevant projects, rather than completing separate reports. Statistics New Zealand Financial Review Questionnaire 2008/09

12 Contractors are used mostly for seasonal work such as data processing or collection of survey information, and to fill in temporary gaps while the required capability is being recruited. As such, reports are not prepared or delivered as a result of the consultancy or contract. Details on the contractors and consultants expenditure of more than $5,000, from November 2008 to September 2009, are provided in Appendix How many staff were leased in 2008/09 and 2009/10 to date? Provide the following details for each lease: a) Name of person leased and company responsible for the lease arrangement b) Type of service generally provided by the person leased c) Details of the specific lease (eg reason for the lease, services provided by the leased person, reason for the length of the lease, why permanent staff were unable to be appointed to the leased position) d) Actual cost e) Maximum hourly and daily rates charged f) Date of the contract g) Date the work commenced h) Completion date i) Whether there are proposals for further or following work from the original lease; if so what are the details? j) A copy of all reports prepared or delivered as a result of the lease. Statistics New Zealand did not lease any staff in 2008/09, and has not leased any staff in the financial year to date. 39. What is the average length of service in the Ministry, crown entity, government department or government agency? Has this changed in the last year; if so, is this causing any concerns? The following table provides Statistics New Zealand s average and median length of service for the last three years. As at June Average length of service Median length of service While the length of service in Statistics New Zealand has increased over the last 18 months, the median tenure of staff remains low. See Question 19 for more detail on the department s actions to improve staff turnover and length of service. Statistics New Zealand Financial Review Questionnaire 2008/09

13 40. Provide details of the number of staff in $10,000 salary bands as at 1 July 2004, 1 July 2005, 1 July 2006, 1 July 2007, 1 July 2008 and 1 July Provide reasons for any significant changes. The following table shows salary levels of core staff. Staff Headcount * Year Salary Bands 03/04 04/05 05/06 06/07 07/08 08/ , ,000 49, ,000 59, ,000 69, ,000 79, ,000 89, ,000 99, , , , , Total * Note: Does not include 9 core staff who were on an hourly rate in 03/04, 8 in 04/05, 6 in 05/06, 1 in 06/07, and 1 in 07/08. In 2005/06 there was a review of management, which resulted in a higher number of staff with a salary between $90,000 and $99,999 in 2006/07. In 2006/07, a new senior position of Principal Statistician was introduced, which added a small number of additional senior staff in 2007/08. Similarly, in 2007/08, the role of Senior Research Statistician was introduced, resulting in several new senior staff in 2008/ What was the total amount paid to staff in bonus payments in the 2008/2009 financial year and how many staff qualified for such payments? How much has been paid in the financial year to date? In 2008/09, 33 staff received one-off performance payments totalling $106,007. For the financial year to date $7,500 has been paid in one-off payments, to three employees. 42. What were/are the eligibility criteria for bonus payments? Has there been any changes to the criteria since November 2008; if so, what specific changes and why? The criteria that apply for incentive payments involve recognition of excellent or exceptional performance or exceptional contribution to the organisation over the performance year. These criteria are consistent with State Services Commission guidance documents. 43. What was the total amount paid to staff in fringe benefits in the 2008/2009 financial year and how many staff qualified for fringe benefits? How much has been paid in the financial year to date? What are the eligibility criteria for fringe benefits? In 2008/09, 14 people qualified for payments that attracted Fringe Benefit Tax. The total cost was $181,529. These payments relate to contributions to overseas superannuation funds and some relocation costs for international secondees. For the financial year to date eight people have qualified for payments that attracted Fringe Benefit Tax, with a total cost of $37,016. Statistics New Zealand Financial Review Questionnaire 2008/09

14 44. What was the total amount paid in ACC (or private insurer) levies in the past five financial years; and how does this compare with the amount estimated to be paid in 2009/10? Explain any significant increases/decreases. The following table shows the total amount paid in Accident Compensation Cover levies for each of the past five years, and the budgeted amount for the current financial year. Year Accident Compensation Cover ($000) 2009/10 Budgeted 480* 2008/09 Actual 382* 2007/08 Actual /07 Actual /06 Actual /05 Actual /04 Actual 171 * Note: there was an increase in the main Accident Compensation Cover levy from January What specific instructions, directions or advice have been received in relation to employment contract matters from the State Services Commission or responsible minister since November 2008? In February 2009, Statistics New Zealand received advice and direction from the State Services Commission, regarding Remuneration Reviews and Collective Agreement negotiations. Advice regarding remuneration included consulting with the State Services Commission before committing to any remuneration forum outcomes. The requirements reference the Government's Expectations for Pay and Employment Conditions in the State Sector, approved by Cabinet early in 2009, and range more broadly in their application than the Bargaining Parameters which have been issued before. Advice regarding bargaining included a framework for consulting on the bargaining strategy during preparation or the strategy and over the course of negotiations. The State Services Commission requires real time consultation during bargaining, and signoff before making an offer of settlement. Bargaining should take account of short and long term affordability, improvement to frontline services, the aims of the business strategy, and the cultural behaviours required to accomplish that. 46. How many people were on individual contracts compared to the number on collective contracts as at 1 July 2004, 1 July 2005, 1 July 2006, 1 July 2007, 1 July 2008 and 1 July 2009? Has there been any significant change; if so, why? The following table shows contract types for core staff, at June of each year. Staff Headcount Year Contract Type 03/04 04/05 05/06 06/07 07/08 08/09 Individual Collective Total Field interviewers were brought onto the same Collective Agreement as core staff, on 28 March At 16 June 2009, there were 113 field interviewers on the collective contract, and 24 field interviewers on individual contracts. Statistics New Zealand Financial Review Questionnaire 2008/09

15 47. How much was spent on overseas travel by officials in 2008/09 and 2009/10 to date? Provide details of each trip (purpose, destination, dates of travel, costs of travel, costs of accommodation, number of staff sent and their positions in the organisation). How much has been allocated to be spent on overseas travel in 2009/10? International expenditure for 2008/09 was $241,483. This compares to expenditure of $99,694 to end September for 2009/10. These figures exclude travel to Australia, which is funded through the department's domestic travel budget. See Appendix 5 for details on each trip taken. The international travel budget for 2009/10 is less than $250, What assets were sold in 2008/09? What is scheduled to be sold in 2009/10 and why? During 2008/09, Statistics New Zealand sold a motor vehicle, furniture, and fittings, and computer hardware, providing a gain on sale of $19,000. The department does not plan to sell any of its assets in 2009/10, apart from its ongoing plan to replace its old (fully depreciated) IT hardware. 49. What internal conferences and seminars have been held since November 2008, what were the total costs, travel costs, and what was the purpose of each conference or seminar? What is estimated to be spent on conferences or seminars in 2009/10? In Statistics New Zealand, the costs for internal conferences and seminars are collectively funded through the apportionment of a dollar amount per person which covers training, travel and other business expenses. The amount provided for 2009/10 equates to $3,200 per FTE, which compares to $3,500 per FTE in 2008/ For each renovation, refurbishment or redecoration project in offices or buildings which cost more than $5000 in the 2008/09 financial year; provide the following details: l) Details of the project m) Location n) Name of provider(s) or manufacturer(s) o) Type of product or service generally provided by the provider or manufacturer p) Budgeted and actual cost of project q) Date work commenced and completed r) Whether tenders were invited, if so, how many were received s) List separately any single item of furniture worth more than $5000 and its cost Statistics New Zealand did not undertake any renovation, refurbishment, or redecoration projects during 2008/09. Statistics New Zealand Financial Review Questionnaire 2008/09

16 51. For each advertising or public relations campaign conducted or commissioned in the 2008/09 financial year provide the following details: a) Details of the project b) Who is to conduct the project c) Type of product or service generally provided by (b) d) Budgeted and actual cost of project e) Date work commenced and completed f) Whether tenders were invited, if so, how many were received Statistics New Zealand undertook two advertising campaigns in 2008/09. One campaign was to promote the Making More Information Freely Available (MIFA) programme. In particular, the department developed advertisements to promote the data released under the MIFA programme. The budgeted cost was $40,000 and the actual cost was $37,800. The campaign ran from August to October Design of the advertisements was carried out by the department s preferred supplier. The other campaign was to promote Infoshare, (a web tool that provides free access to a range of time series data that replaced INFOS). The campaign ran in May and June The budgeted cost for all promotion relating to Infoshare activity and the associated design work was $137,000. The actual cost was $139,000 made up of media placement ($94,000), design work carried out by the department's preferred supplier ($28,000), and other associated costs ($17,000). This campaign was granted an exemption from the tendering process, due to the shorter than expected timeframes. 52. For each advertising or public relations campaign to be conducted or commissioned in the 2009/10 financial year provide the following details: a) Details of the project b) Who is to conduct the project c) Type of product or service generally provided by (b) d) Budgeted cost of project e) Date work to be commenced and completed f) Whether tenders will be invited Statistics New Zealand plans to undertake three campaigns in 2009/10. The department s new website was released in July 2009, with an advertising campaign running from May to July The budgeted cost for this campaign was $20,000, and the actual cost was $6,600. Design of the advertisements was carried out by the department s preferred supplier. The Business Toolbox (a web tool that provides businesses with free information on industries and markets), which is currently being developed, will be promoted in early The budgeted cost for this campaign is $65,000, and design of the advertisements will be carried out by the department s preferred supplier. Some advertising of Infoshare is planned to continue during 2009/10. The budgeted cost for this is $5,000. Statistics New Zealand Financial Review Questionnaire 2008/09

17 53. What programmes/projects, if any, have been delayed since November 2008 and what is the reason for any delay in delivery or implementation? Of the 28 programmes and projects Statistics New Zealand is delivering, the following have experienced delays in delivery or implementation since November 2008: Project Delay Reason for delay Current status Business toolbox June 2009 to Resource availability. On track to deliver in December December 2009 (6 months) Field collections programme On track to deliver December Employment outcomes of tertiary education feasibility study June 2009 to December 2009 (6 months) June 2009 to September 2009 (3 months) Negotiations with PSA on Revised Terms and Conditions for Interviewers took longer than expected. Delay in obtaining and matching complex source data. Completed successfully in September Business Economic Statistics Transformation Contact June 2009 to July 2009 (1 month) Project under review from October 2009 Testing of system was more complex and time consuming than planned. Project under review to ensure it will meet its objectives. Completed successfully in July This project is being scheduled to report to the executive board. 54. Provide details of all monitoring, evaluation and auditing of programmes or initiatives delivered by the Ministry, crown entity, government department or government agency (including details of all performance measures, targets and benchmarks and whether programmes contributed to desired outcomes in an efficient and effective manner). Statistics New Zealand monitors its prioritised statistical programmes and projects through regular monthly reporting to the Project Management Office and the executive board. This includes reporting each project s performance against budget, schedule, scope, planning, resources, and risk status. Additionally, every six months the Project Management Office leads an intensive review of the department s programmes and projects. This review involves each relevant project sponsor and manager presenting to a review panel comprised of the Internal Auditor, the Chief Financial Officer, a senior Human Resources advisor, senior strategy advisor, the manager of IT services, and the manager of statistical methods. The aim of these reviews is to clearly identify what has been achieved, what is not on track, and what is planned for the next six months. The second aim is to identify what issues are project, programme, or organisational issues, to enable the projects to achieve their deliverables and benefits on time, to scope and budget. The department also has an internal audit function, which includes reviews of programme and project monitoring and evaluations. Statistics New Zealand has a number of measures to monitor the department s progress against its priorities and outcomes. These measures can be found in Statistics New Zealand Statement of Intent The department s main output measures are included from page 221 of the Information Supporting the Estimates for Vote Statistics. Statistics New Zealand Financial Review Questionnaire 2008/09

18 55. Has the Ministry, crown entity, government department or government agency employed the services of or paid for a purchase advisor within the past financial year? If so, what was the total length and cost of the contract? Statistics New Zealand has not employed or paid for a purchase advisor in the past financial year. 56. What has the Ministry, crown entity, government department or government agency spent on software licensing fees in each of the past five financial years? The following table shows the total amount spent on software licensing fees for each of the past five years. Year Total software licensing fees ($000) 2008/09 2, /08 2, /07 3, /06 2, /05 1,971 Statistics New Zealand Financial Review Questionnaire 2008/09

19 Appendix 1: Survey and market research reports Statistics New Zealand Employee Engagement Survey 2009 Statistics New Zealand Financial Review Questionnaire 2008/09

20 Statistics New Zealand Financial Review Questionnaire 2008/09

21 Statistics New Zealand Financial Review Questionnaire 2008/09

22 Statistics New Zealand Financial Review Questionnaire 2008/09

23 Statistics New Zealand Financial Review Questionnaire 2008/09

24 Statistics New Zealand Financial Review Questionnaire 2008/09

25 Statistics New Zealand Financial Review Questionnaire 2008/09

26 Statistics New Zealand Financial Review Questionnaire 2008/09

27 Statistics New Zealand Financial Review Questionnaire 2008/09

28 Statistics New Zealand Financial Review Questionnaire 2008/09

29 Statistics New Zealand Financial Review Questionnaire 2008/09

30 Appendix 2: Purchase and Performance Agreement 2009/10 Statistics New Zealand Financial Review Questionnaire 2008/09

31 Statistics New Zealand Financial Review Questionnaire 2008/09

32 Statistics New Zealand Financial Review Questionnaire 2008/09

33 Statistics New Zealand Financial Review Questionnaire 2008/09

34 Statistics New Zealand Financial Review Questionnaire 2008/09

35 Statistics New Zealand Financial Review Questionnaire 2008/09

36 Statistics New Zealand Financial Review Questionnaire 2008/09

37 Statistics New Zealand Financial Review Questionnaire 2008/09

38 Statistics New Zealand Financial Review Questionnaire 2008/09

39 Statistics New Zealand Financial Review Questionnaire 2008/09

40 Statistics New Zealand Financial Review Questionnaire 2008/09

41 Statistics New Zealand Financial Review Questionnaire 2008/09

42 Statistics New Zealand Financial Review Questionnaire 2008/09

43 Statistics New Zealand Financial Review Questionnaire 2008/09

44 Statistics New Zealand Financial Review Questionnaire 2008/09

45 Statistics New Zealand Financial Review Questionnaire 2008/09

46 Statistics New Zealand Financial Review Questionnaire 2008/09

47 Statistics New Zealand Financial Review Questionnaire 2008/09

48 Statistics New Zealand Financial Review Questionnaire 2008/09

49 Statistics New Zealand Financial Review Questionnaire 2008/09

50 Statistics New Zealand Financial Review Questionnaire 2008/09

51 Statistics New Zealand Financial Review Questionnaire 2008/09

52 Statistics New Zealand Financial Review Questionnaire 2008/09

53 Statistics New Zealand Financial Review Questionnaire 2008/09

54 Statistics New Zealand Financial Review Questionnaire 2008/09

55 Statistics New Zealand Financial Review Questionnaire 2008/09

56 Statistics New Zealand Financial Review Questionnaire 2008/09

57 Statistics New Zealand Financial Review Questionnaire 2008/09

58 Statistics New Zealand Financial Review Questionnaire 2008/09

59 Statistics New Zealand Financial Review Questionnaire 2008/09

60 Statistics New Zealand Financial Review Questionnaire 2008/09

61 Statistics New Zealand Financial Review Questionnaire 2008/09

62 Statistics New Zealand Financial Review Questionnaire 2008/09

63 Statistics New Zealand Financial Review Questionnaire 2008/09

64 Statistics New Zealand Financial Review Questionnaire 2008/09

65 Appendix 3: Staff turnover Unplanned turnover (including resignations and retirements, and excluding severances) for core and fixed term staff (excluding interviewers). Statistics New Zealand Financial Review Questionnaire 2008/09

66 Consultant or contractor Bellamar Ltd Certus Solutions Limited Certus Solutions Limited Certus Solutions Limited Appendix 4: Contractors and consultants expenditure Type of service Project Management IT Services IT Services IT Services Details of the specific consultancy or contract Consulting Services in business systems change To design, build and implement the technical component of the elearning infrastructure, for the Best Practice Field Collections Project Testing and delivery of modified mail template Phase 2 of the technical component of the elearning infrastructure, as part of the Best Practice Field Collections Project Compute-IT Ltd IT Services Census 2011 Dress Rehearsal March Solution Architecture Services Individual Person Peer Review To provide peer review and written comments on chapters of the Sustainable Development report H2R Ltd HR Services To provide recruitment support - hiring staff Individual Person Hudson Individual Person Individual Person Omega Technology Ltd Omega Technology Ltd Omega Technology Ltd RHE and Associates Ltd Individual Person Ritchie Communications Softscape Solutions Pty Ltd Statistics Research Associates Ltd Management Consultancy Accountancy Services IT Services Peer Review IT Services IT Services IT Services Project Management Audit Media IT Services Research Manager -Systems Strategy and Performance (Filling vacancy) Budget 2009/10* Actual cost (November 2008 September 2009) Maximum hourly and daily rates charges 0 $16,594 Daily rate $400 Date of the contract Date the work commenced Completion date Whether tenders were invited (how many were received) 18/11/ /11/ /12/2008 No Nil 0 $26,040 Fixed rate 20/04/ /04/ /07/2009 No Nil 0 $6,615 $135 per hour 25/05/ /05/2009 5/06/2009 No Nil Proposals for further or following work Current extension 0 $18,585 Fixed rate 3/06/2009 3/06/ /09/2009 No Extended from 27/09/2009 to 31/10/2009 at $105 per hour $160,417 $49,920 Daily rate $567 0 $5,231 $135 per hour 0 $70,752 $71 per hour $78,000 $14,400 Daily rate $1,250 Contract accountant $12,800 $8,320 $80 per hour To undertake quality improvement work on entries in the library catalogue. Review of Culture and identify Domain Plan Services Services for software development and consultancy for the student loans 2009 analytical cube update Software development and consultancy for GST Integration Services Integration Services for the Business Economic Statistics IR10 Project Project Management Services for the Standard Business Reporting Project Identify and assess key risk areas in the IT Solution Group and produce a work programme for IT audits Preparation of the Government Statistician's speech at the Organisation for Economic Cooperation and Development World Forum To define the requirements and detailed design of the Diary Processing System for the Time Use Survey To undertake a study of inter-censal ethnic mobility The Tin Drum Media Supply of media booking and coordination services for the promotion of Infoshare Stage 2 0 $5,063 $45 per hour 0 $5,000 $125 per hour 7/05/2009 8/05/ /06/ Nil 28/04/ /04/2009 5/05/2009 No Nil 20/01/ /01/ /04/2009 No Nil Extended from 18/04/2009 to 31/08/2009 1/09/2009 1/09/ /11/2009 No Extended from 20/11/2009 to 18/12/ /07/ /07/ /07/2009 No Extended from 24/07/2009 to 31/07/ /11/ /11/ /12/2008 No Nil 18/05/ /05/ /06/2009 No Nil $35,000 0 Fixed rate 20/07/ /07/ /09/2009 No Nil Extended from 19/09/2009 to 31/10/2009 $56,160 0 $90 per hour 0 $89,270 $85 per hour $45,000 $49,609 $125 per hour $12,000 $12,000 $100 per hour $9,500 $17,160 $65 per hour 0 $16,576 $105 per hour 0 $40,000 Daily rate $1,500 0 $92,225 $150 per hour, $100 for marketing 12/10/ /10/ /04/2010 No Nil 6/11/2008 6/11/ /01/2009 No Nil Extended from 31/01/2009 to 30/06/ /06/ /06/ /08/2009 No Nil Extended from 31/08/2009 to 31/10/ /07/ /07/ /08/2009 No Nil Extended from 1/07/2009 to 20/08/ /05/ /05/ /09/2009 No Nil 4/05/2009 4/05/ /05/2009 No Nil 23/01/ /01/ /07/2009 No Nil 23/03/ /03/ /07/2009 No Nil Statistics New Zealand Financial Review Questionnaire 2008/09

ESTIMATES QUESTIONS Vote Defence 2014/15

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