Alert / Messages Matrix

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1 Alert HPML Needs Impounds This is an HPML Loan and requires impounds. Either reduce the APR below the HPML threshold or add impounds. This is an HPML Loan and requires impounds. Either reduce the APR below the HPML threshold or add impounds. Member Loan Loan Prior to Anti Predatory Lending Illinois Certificate of Compliance to be Provided This alert will be cleared by the Doc Drawer or Funder The Doc Drawer or Funder will clear this alert. Doc Drawer Doc Drawer AUS Data Discrepancy Alert The information in the loan file does not match the last set of values used in making an Automated Underwriting Decision. Review values changes and re-run AUS if needed. Contact the to review the current loan data and compare it to the last AUS. Re-run AUS if necessary. Prior to AUS Mismatch Current AUS type selected does not match program selected Change the AUS type (field ID 1543) or Loan Program Code (field ID 1401) to be consistent with the rest of the loan. Prior to completing PTD Reviews Changes to Loan Data After Lock Closing Date Violation to confirm and validate changes made to loan data after Lock Confirmation The expected closing date for the loan is prior to the earliest closing date allowed by the regulations. After you have made all the changes you need to the loan, you may contact the Lock Desk to make sure that the changes you have made do not affect the pricing of the loan. Funders can clear this alert if the first name [4000], last name [4002], coborrower first name [4004], coborrower last name [4006], subject property address*[11], and subject property city [12]. *please use Check to see if your estimated closing date is correct and does not conflict with any regulations. For example, you cannot close a loan before waiting three days after the borrower's signature date on your last disclosed TIL. You can locate the estimated closing date on the 2010 GFE or the AFN - Borrower Summary Origination screen. Prior to Compliance Comparison Differences There are differences on the Compliance Comparison Form. Compliance to confirm and clear. Contact your Compliance Analyst to clear the changes made to the loan after they have approved the loan. To see who your Compliance Analyst is, go to the Compliance Audit screen under the Forms tab. If the change requires a re-disclosure, have the processor re-disclose and send to the Compliance Auditor., Doc Compliance Analyst closing docs and funding Last revised 4/24/ of 9

2 Compliance Review Conversation Follow Up Credit Score - Warehouse Requirements Disaster Area - Declared Disaster Area - Undeclared Due to a FICO below 620, this loan must fund on Bank of the Sierra or Republic Bank. Wire cutoff for these warehouses is Declared disasters are official FEMA disasters with an end date, or any other disaster that has subsided, was not declared by FEMA, but AFN has determined the danger has ended (such as fires, Undeclared disasters are ongoing conditions that could possibly put the property in peril but have not been declared and do not yet have an end date. AFN will not fund a loan for a property in an undeclared disaster area. After any such disaster has been officially declared and has an end date (or has an AFN-determined end date if not FEMA-declared), the above requirements apply. Your compliance review has alerts, warnings, or has failed. Please review the Mavent Audit that can be found on the Compliance Review screen under the Tools tab. Once the notifications on the Mavent Audit have been addressed, re-run the Mavent Audit. Someone has sent you a message. To view the message, click on the alert in the "Alerts & Messages" section. When the message has been addressed, you can clear the alert by marking the "Followed up " button. This will leave a time stamp of when the message has been followed up on. This loan must fund on Bank of the Sierra or Republic Bank. Please note that the cutoff for these warehouses is 1:00 PM Pacific. Before AFN will fund the loan, the following are required to confirm there has been no damage to the property (and must be dated after the disaster has ended): appraisal, Fannie Mae Form 1004D Appraisal Update and/or Completion Report complete with a photo of the outside of the home, or 2055 Exterior-Only Inspection Residential Appraisal Report. Once the disaster has been officially declared and has an end date, this alert will be automatically changed to "Disaster Area - Declared". Please see "Disaster Area - Declared" for protocol. Member Selected Member Selected Member Funder Funder Prior to funding As soon as the reinsprection has been returned Refer to "Disaster Area - Declared" alert Last revised 4/24/ of 9

3 Disclosure Date Mismatch The GFE Date, RegZ TIL Date, and the Additional Disclosures Information Date do not match. Make sure that the GFE Date, TIL Date, and Additional Disclosure Information Date match before sending initial disclosures and re-disclosures Member Before sending initial disclosures and re-disclosures Disclosure Fees Difference Discount Point Disclosure The fees on the borrower column do not match the fees that ill go on the disclosures. Press Copy Borrower column to 2010 GFE button on 2010 Itemization Due to loan containing a discount point, must complete starting adjustment rate and adjustment price prior to Doc Request. Hit the 'Copy Borrower column to 2010 GFE" button on the 2010 Itemization. This button can be found on line 700 of the 2010 Itemization. This button should be hit before sending initial disclosures and redisclosures. You will not be able to finish the Doc Request Milestone if you are getting this alert. Contact to enter the required information. Before sending initial disclosures and re-disclosures Prior to Requesting Docs Docs ADP Incorrect Property and amortization types do not match ADP code. Prior to Docs: Lender Credit May Be Required Document Expiration Approaching There are fees on the 2010 Itemization that are paid by Lender, Broker, or Other. A Lender credit or other credit is Document Expiration (or Document Expiration Approaching) Please review your document expiration dates and ensure all dates are valid through date of Double check to see that all fees paid by Lender, Broker, or Other are balanced with a credit on page 1 of the HUD and/or a credit for rate. Review the expiring approval or documents on the AFN UW Summary - 2 Screen. If your closing is going to be after any of the expiration dates, provide any support documentation to the UW to update the expiration dates. Doc Drawer Doc Drawer closing docs Loan Prior to and Funding Last revised 4/24/ of 9

4 DPA Program You have selected a warehouse bank that is not approved for this investor. NC Home Advantage (ServiSolutions) must fund on Bank of the Sierra. HFA Lee County (Standard Mortgage) must fund on Horizon. Member Ensure you have selected the correct warehouse bank selected given the loan program. Funder Funder Prior to funding efolder Update You will get this message when the borrower sends in a fax or edisclosures for us to retrieve. To retrieve these documents, you can go to the efolder, click on "Retrieve", make sure all the files are selected, then click on "Download". Eligible Investor - Flood Insurance Overlay Eligible Investor - Insurance Overlay FHA-Loan Amount Exceeds Limit Flood Insurance coverage to match the hazard coverage, loan amount, or the max of One or more of the eligible investors require 100% replacement cost regardless of dwelling coverage amount. This applies to I-4, I-13, and I-16. Your Loan Program does not match the Loan Type. The most likely reason for is this because the Loan Amount Exceeds the Loan Limit for the FHA Loans in this county. If one of the eligible investors is I-7 and flood insurance requirements cannot be met, the underwriter will be notified by the Doc Drawer or Funder to remove I-7 as an eligible investor. should use caution if removing this investor if the loan is already priced/locked with this investor or if removing this investor will The will confirm with the insurance company that the policy has 100% replacement cost coverage. One of the following will be required from the : 1) endorsement added to the policy showing 100% replacement cost coverage, or 2) verbiage added to remark section of the Declaration page stating the policy contains 100% replacement cost coverage, or 3) Cert verifying 100% replacement cost coverage is included along with policy number and who verified this at the insurance company, or 4) contact your Review the loan amount and make sure that it is less than or equal to the county loan limit. Reduce the loan amount and reselect the loan program code., Doc, Doc, Doc Drawer, Funder Doc Drawer, Funder, closing docs and funding closing docs and funding Flood Reserves Required Property is located in a Flood Zone, flood insurance premium must be escrowed regardless of the LTV. Flood requirements can be satisfied if they are paid by Master HOA policy. Set up flood reserves on the 2015 Itemization on line 1006, using the Aggregate Setup Screen., Doc, Doc Last revised 4/24/ of 9

5 Funding: Lender Credit May Be Required There are fees on the 2010 Itemization that are paid by Lender, Broker, or Other. A Lender credit or other credit is required to offset the fee. Double check to see that all fees paid by Lender, Broker, or Other are balanced with a credit on page 1 of the HUD and/or a credit for rate. Member Funder Funder Prior to funding GFE Escrow Account #1 GFE Escrow Account # Itemization shows months are required for Escrow Account, however on the 2010 GFE you have selected that an Escrow Account is not required Itemization shows no months are required for Escrow Account, however on the 2010 GFE ou have selected that an Escrow Account is required. Confirm whether the loan should have impounds or not and fill out the GFE and 2010 Itemization accordingly. Confirm whether the loan should have impounds or not and fill out the GFE and 2010 Itemization accordingly. Before sending initial disclosures and re-disclosures Before sending initial disclosures and re-disclosures GFE Expires The GFE expired and the Interest Rate is not locked. Lock the rate or contact the borrower to discuss current rates and pricing. If the borrower intends to proceed, mark the "Borrower intends to continue with this loan" box located on the 2010 GFE screen under the Forms tab HUD Fees Template HUD fees were entered using an old template. Please contact Kyle Matlack to correct this template before you can proceed. Contact Kyle Matlack, Joshua Montano, or Jimmy Vuong to apply the new HUD template and clear the alert for you. Kyle Matlack, Joshua Montano, Jimmy Vuong HUD-1 Tolerance Violated Impounds Required HUD tolerance limit is violated. Correct fees or address the tolerance violation at closing or within 30 calendar days after settlement. Impounds are required on this transaction, you cannot draw docs. Ensure lock is consistent with Impound Account. You may review your tolerance on page 3 of the HUD. If fees have changed at the time of re-disclosures,, Doc make sure you have clicked the "Copy Borrower column to 2010 GFE" button on the 2010 Itemization screen. Drawer If you receive this alert at the time of doc drawing, please cure the intolerance with a lender credit. CA Loans with LTV greater than 89.99% require impounds. All other states with LTV greater than 80%, require impounds. All FHA and VA loans require impounds. Be sure that the current lock is consistent with this scenario as it will affect pricing., Doc Drawer, Doc Drawer, Doc Drawer Prior to releasing docs Ladera Ranch Property Not Insurable HUD is not insuring loans in this zip code if there is a community enhancement fee. Check to see if the prelim mentions a "Community Enhancement Fee". If it does not, proceed with the loan. If the prelim does mention a "Community Enhancement Fee", the loan cannot close as an FHA loan as it is not insurable. Anyone /Underwr iter/doc Drawer/Funder Lender Credit Not Approved by Branch Manager. Lender Credit on the HUD1 exceeds the total amount requested by the Branch Manager. Confirm the lender credit on the HUD1 is correct and then contact the Branch Manager to increase to lender credit on the Lender Credit Screen to at least equal the lender credit that is required on the HUD1., Doc Branch Manager, Last revised 4/24/ of 9

6 Lender Credit Not Approved by. The Lender Credit requested by the Branch Manager has not been approved by. Member Either has not approved your initial request yet or the lender credit requested is greater than the, Branch previously approved max lender credit amount. will review the newly requested amount and either Manager approve or deny. Loan Amt Exceeds Mtg W.S. Loan Amount is greater than the FHA Max Mtg Streamline Total Mortgage Amount. Adjust the current loan amount to be less than or equal to the calculated max loan amount on the FHA Max Mtg Streamline Screen. Loan Doc Attachments LPMI Rate Set Up Incorrectly LPMI SPL Set Up Incorrectly Manufactured Homes Require DU /Account Manager to upload items to be signed with loan docs to ***LOAN DOC LPMI Rate is setup incorrectly on this loan. One or More of the following is set up incorrectly: 1) MMI is input; 2) LPMI is not LPMI SPL is set up incorrectly on this loan. One or more of the following is set up incorrectly: 1) MMI is input; 2) LPMI box is marked; 3) UFMIP amount is not fully paid in cash; 4) UFMIP is not marked as lender paid on the 2015 Itemization Manufactured Homes Require DU; no LP allowed. Upload the desired items to be signed with loan docs to ***LOAN DOC ATTACHMENTS***. Once this task is completed, you can clear this alert by clicking "" on the top right corner of the screen when viewing this alert. When this alert is cleared, you can proceed to complete the milestone. LPMI Rate is setup incorrectly on this loan. One or More of the following is set up incorrectly: 1) MMI is input; 2) LPMI is not marked; 3) There is a document in the MI Cert Placeholder in the efolder. Correct the way the file is set up. LPMI SPL is set up incorrectly on this loan. One or more of the following is set up incorrectly: 1) MMI is input; 2) LPMI box is marked; 3) UFMIP amount is not fully paid in cash; 4) UFMIP is not marked as lender paid on the 2015 Itemization. Correct the way the file is set up. Prior to Loan and Loan and Loan and Loan and Prior to, requesting Prior to, requesting docs, ordering docs The should switch the AUS type and ensure that any LP findings in the efolder are removed. Prior to MERS Min # Required Missing MERS Min#. Cannot order docs. The Doc Drawer needs to retrieve the MERS Min # while drawing docs. The MERS Min # is missing in field ID 1051 on the AFN Borrower Summary Origination Screen. Doc Drawer Doc Drawer MI Midpoint Cancellation Box The Midpoint Cancellation Box was marked on this loan. It has been Read the alert message first. Re-disclose the TIL at the next valid change of circumstance. For example, when the loan gets locked or the loan amount changes. Last revised 4/24/ of 9

7 Missing Due Date in Aggregate Setup The GFE Date, RegZ TIL Date, and the Additional Disclosures Information Date do not match. In the 2010 Itemization, click the Aggregate Setup button that appears in line The Initial Escrow Account Setup window will appear. Enter the due dates of the required impound accounts. Be sure to leave 2 months cushion for each escrow account in the Cushion row of the Intial Escrow Account Setup window. Member intial disclsoures and redisclosures NOIA Due NOIA Follow-Up Notice of Incomplete Application is For each loan on the NOIA report aged 25 days after the LE Loan Loan to be sent out to the borrower(s) requesting all items needed to render a decision on the 25 th day from Notice LE of Incomplete application Application date. must follow-up with the Loan Originator, Branch Manager and/or borrower(s) on all items needed Loan Loan was sent out 20 days ago and in order to have a decision rendered. items are still needed from the borrower(s) to render a decision. must follow-up with the Loan Originator, Branch Manager and/or borrower(s) on all items needed in order to have a decision rendered. PIW Eligible File is eligible for a Property Double check the current DU to make sure that your transaction is still eligible for a PIW. If it is still eligible, Inspection Waiver (PIW) per AUS do not order an appraisal. If it is no longer eligible, an appraisal is required and you should proceed to order findings. Please cancel any an appraisal. pending appraisal orders if applicable to proceed with the PIW. See the information below for the effective date of the PIW. Please review any subsequent AUS findings to confirm Property Inspection Waiver eligibility still appears throughout the loan process., N/A The alert will go away automatically after the Cleared for Docs Milestone is completed. N/A Priced Investor/Eligible Investors QC Comparison Differences The priced investor does not match the eligible investors. There are differences on the QC Comparison Form. QC to confirm and clear. Contact Lock Desk to ensure the priced investor matches one of the eligible investors selected by the. Contact your QC Analyst to clear the changes made to the loan after they have approved the loan. To see who your QC Analyst is, go to the QC Comparison Form., Doc QC Analyst closing docs and funding Last revised 4/24/ of 9

8 QC/Compliance Review QC Review And/Or Compliance Review is not yet completed. Compliance must complete before you can fund. Please go to the "Compliance Audit" screen under the "Forms" tab and address any outstanding Compliance or QC conditions. If there aren't any conditions or the loan has not been audited yet, please contact Allen Zarifian and Stefanie Matlack for an audit. Member Funder Compliance Analyst, Quality Assurance Analyst Before funding the loan Rate Cancellation Requested This is confirmation that the lock cancellation has been requested. If you believe this has been requested by mistake, contact the person that the alert shows as the requester. You will receive a separate alert when the lock has been cancelled. This is confirmation that the lock has been cancelled. If you believe it has been cancelled by mistake, please contact Lock Desk. Anyone Selected Member Rate Lock Cancelled Rate Lock Expired The lock has expired. Request another lock when you are ready to proceed. Loan Officer Rate Lock Request Confirmed Rate Lock Request Denied The lock has been confirmed. If you do not want to see this alert in your "Alerts & Messages" section, you may clear this alert by clicking on "" when viewing the alert. Please go to the 2010 Itemization to confirm the credit/charge for the rate is correct. The Lock Desk has denied your lock. This may be for various reasons; for example, you may have locked with a specific investor that the decided you are not qualified for. If has not provided you with information about your denial yet, please contact the Lock Desk. Loan Officer Rate Lock Requested Re-disclose GFE (Changed Circumstance) A circumstance has changed, and you may need to re-disclose the GFE to the borrower. Change only the fields relevant to the changed circumstance. This is confirmation that the lock has been request. You will get another alert when the lock has been confirmed. Re-disclosed the GFE because there has been a valid change of circumstance. Be sure to clear all alerts related to disclosures before printing re-disclosures. Loan Officer Within 3 business days of the change of circumstance Re-disclose GFE (Rate Lock) The rate is now locked, and the GFE must be re-disclosed to the borrower. Change only the raterelated fields in the GFE. Re-disclose the GFE because the loan is now locked Within 3 business days of the change of circumstance Re-disclose REGZ - TIL (APR Change) REG-Z TIL must be re-disclosed when the Current APR differs from the Disclosed APR by more than 0.125%. (0.25% for ARM loans) The current APR differs more than 0.125% of the last disclosed APR. Re-disclose the TIL. Often times, this will be accompanied by a re-disclosed GFE because chances are, a change of circumstance has occurred. Within 3 business days of the change of circumstance Selected Investor/Eligible Investors Send Initial Disclosures The selected investor does not match the eligible investors. Initial disclosures must be sent no later than 3 days from the receipt of sufficient information to complete an application. Contact the and the Lock Desk to ensure the selected investor matches one of the eligible investors selected by the. The six pieces of borrower RESPA-required information has been input into the system. You are required to send initial disclosures within three business days of entering the sixth piece of information. To confirm your initial disclosure due date, go to the Disclosure Tracking screen under the Tools tab. A Branch Relations Coordinator will contact you if you have not disclosed or canceled on the initial disclosure due date. Loan Officer Loan Officer Within 3 business days of triggering the GFE application date Shipping Due The shipping due date has past. Ship the loan to the respective investor as soon as possible. The Investor Delivery Date can be found on the Shipping Detail screen under the Tools tab. Last revised 4/24/ of 9 Post Closer, Shipper Post Closer, Shipper

9 Task Follow Up Someone has set up a Task Follow Up for you. For example they gave a due date for acquiring the Credit Supplement. Click on the alert and it will take you to the specific due task. To clear the alert, you will mark the "Completed" box under the status section when in the specific task window attached to the alert. Member Selected Member Selected Member USDA Loans - Warehouse Line USDA Loan shoulw be funding on Bank of Sierra OR Horizon Please be sure to fund this USDA loan on Bank of the Sierra or Horizon Funder Funder Prior to funding UW Comparison Differences VA Full Doc - Max Loan Amount Exceed There are differences on the Comparison Form. to confirm and clear. You have exceeded the Max Loan Amount as shown on the VA Maximum Entitlement screen. This is compared to the Base Loan Amount [1109]. After you have made all the changes you need to the loan, you may contact the to make sure that the changes you have made do not affect any aspect of their decision on the loan. Prior to The UW should review and update the base loan amount. Prior to VA Loan - Exempt Borrower VA loan and borrower is exempt from VAFF. Please remove VAFF from calculation screen. The borrower is marked as Exempt on the VA Loan Summary screen. Please confirm the borrower is exempt, then confirm that the correct VAFF figure is populated correctly in the MI Screen. If the borrower is truly exempt, then the VAFF factor should be blank. intial disclsoures and redisclosures VA Streamline - Max Loan Amount Exceeded You have exceeded the Max Loan Amount as shown on the VA Max Mtg IRRRL screen. This is compared to the Total Loan Amount [2]. The UW should review and update the base loan amount. Prior to Last revised 4/24/ of 9

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