PLEASE NOTE: IF YOU CLICK ON THE BANK NAME BELOW IT WILL TAKE YOU TO THE PAGE IT APPEARS ON

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1 BANK LIST Date Last Modified - 05/03/2015 Disclaimer: This list is prepared from information provided by members and is believed to be accurate at the date last modified listed above. However AICNT does not represent the accuracy of the list or accept any liability for inaccuracy or omission. If you discover that any information is incorrect please advise AICNT by . If you have a suggestion of items to add to this list please . admin@aicntconveyancers.com.au and AICNT will update the list accordingly. PLEASE NOTE: IF YOU CLICK ON THE BANK NAME BELOW IT WILL TAKE YOU TO THE PAGE IT APPEARS ON NAME OF BANK ACQUIRED HOME LOANS 2 ADELAIDE BANK 2 ALLIANCE ONE (EX - NACOS) CREDIT UNION 2 AMP 2 ANZ BANK 3 ASSIST FINANCE CORPORATION 3 ASSURED HOME LOANS 3 AUSSIE HOME LOANS 4 AUSSIE MORTGAGES LTD 4 AUSTRALIAN CENTRAL CREDIT UNION 4 AUSTRALIAN SECURITIES LTD 4 BANK OF SYDNEY 4 BANK SA & ST GEORGE 4 BANK WEST 5 BENDIGO BANK 5 BEYOND BANK AUSTRALIA 5 (PREVIOUSLY COMMUNITY CPS AUSTRALIA) 5 BLUESTONE 6 CHALLENGER 6 CITIBANK 6 CLUB FINANCIAL 6 COMMONWEALTH BANK 6 COMMUNITY CPS AUSTRALIA 6 CREDIT UNION SA 6 ESPREON ONLINE SEARCHING SERVICES 6 FIRE SERVICE CREDIT UNION 6 FIRST MACQUARIE 6 FIRST MORTGAGE CO. HOME LOANS 6 FIRST MORTGAGE SERVICES 7 FIRST TITLE 7 GALILEE SOLICITORS 7 GE FINANCE 7 GIO BUILDING SOCIETY 7 HOMELOANS LIMITED 7 HOMESIDE 7 HOMESTART FINANCE 7 HOME LOAN CENTRE 7 HOME LOANS PLUS 8 HSBC 8 HUNT & HUNT 8 ING BANK 8 INTERSTAR 8 IOOF 8 KELLY & CO 8 LA TROBE 9 LIBERTY FINANCE 9 LIFEPLAN BUILDING SOCIETY 9 L J HOOKER HOME LOANS 9 LM CONVEYANCING 9 MACQUARIE BANK 9 MACQUARIE MORTGAGES 9 MCROSTIE CONVEYANCERS 9 MEMBERS EQUITY 9 MELLOR OLSSON LAWYERS 10 MINTER ELLISON 10 NATIONAL AUSTRALIA BANK 10 NATIONAL LENDING SOLUTIONS 10 NATIONAL MUTUAL LIFE ASSOCIATION 10 NATIONWIDE MORTGAGE CORP P/L 10 NRMA BUILDING SOCIETY (HSBC) 10 PEOPLES CHOICE CREDIT UNION 11 PERMANENT CUSTODIANS 11 PERPETUAL LMS AND PERPETUAL LTD 11 PERPETUAL TRUSTEES AUSTRALIA LIMITED 11 PERPETUAL TRUSTEES VICTORIA LIMITED 11 POLICE CREDIT UNION 11 RAMS FINANCE LEGAL STREAM 12 RAMS (KELLY & CO) 12 RESI MORTGAGE CORPORATION 12 RESIMAC SYDNEY (GALILEE) 12 SAI GLOBAL 12 SAI GLOBAL - CBA MORTGAGE SERVICES 12 SANDHURST TRUSTEES LTD/BENDIGO BANK 13 SATISFAC CREDIT UNION NOW CREDIT UNION SA 13 SAVINGS AND LOANS CREDIT UNION 13 SUNCORP METWAY 13 SUPER MEMBERS HOME LOANS 13 TORRENS CONVEYANCING 14 WESTPAC BANKING CORPORATION 14 WIGNALLS (NOW PERPETUAL) SOLICITORS 14 WIZARD HOME LOANS 15 Found a correction? Please us

2 ACQUIRED HOME LOANS Kent Town SA Phone: Fax: ADELAIDE BANK Enquiry Line New Loans Booking Line Option 2 Fax Transfer Descriptions Fax: Fax for Cheque Directions Ph: or nsettlements@adelaidebank.com.au Discharges enquiries Ph: Option 1 Fax: Variations & partial discharges: Ph: Option 2 Fax: Bank cheques 5 for free, then $10 each Consent and Production fees fees vary depending on circumstances settlements@adelaidebank.com.au Discharge Bookings FMS Ph: ALLIANCE ONE (EX - NACOS) CREDIT UNION Head office (Whyalla) Discharge requests Fax: Hume Taylor attend Settlements Fax: AMP Phone: Fax: info@ampbanking.com.au AMP Banking Phone: no AMP - New Loans Fax: Discharges Fax: Perpetual Call centre Partials Agents for Perpetual See website

3 ANZ BANK for up to date Contacts & Escalations details Assessment All matter relating to Assessment are handled by the broker/ mobile lenders and distribution network. Should additional information be required to be sent please forward to the following Fax: numbers: Broker: Mobile Lenders: Retail Branches: Rural Branches: Direct: Fast Track Renewals: Mortgage Specialists: Relationship Managers & Personal Mortgage Managers: ANZ Discharge Requests and Settlement Authority Forms Fax: The ANZ Discharge and Variation authority request document can be obtained from the following link: Consents / Productions Fax: Document Preparation including: - Reprints - Reworks Booking a Purchase/ Release Settlement Escalations - Purchase Settlements Escalations - Release Settlements Phone: Fax: Phone: Purchase/Refinance settlements Fax: Release settlements Fax: Website: You will be contacted 48 hours prior to settlement. If not, please call: You will be contacted 72 hours prior to settlement. If not, please call: ASSIST FINANCE CORPORATION Fax Discharge (Evans & Murray) ASSURED HOME LOANS Enquiries Fax: Found a correction? Please

4 AUSSIE HOME LOANS Adelaide New loans (Kelly & Co) Fax: Discharge Requests option 1, option 1, option 2 Fax: Book DM with Fisher Jeffries SA AUSSIE MORTGAGES LTD Phone: AUSTRALIAN CENTRAL CREDIT UNION - SEE PEOPLE S CHOICE CREDIT UNION CLICK HERE Discharges (Diane Gleeson) Consents and Productions (Hillarene Ferdinands) AUSTRALIAN SECURITIES LTD diane.gleeson@asltd.com.au Phone: (03) hillarene.ferdinands@asltd.com.au Phone: (03) GPO Box 4596, Melbourne VIC 3001 AXA Discharge Requests Fax: Members Equity Andrew Ladas Lending Manager 149 Henley Beach Road, Mile End BANK OF SYDNEY previously LAIKI BANK BANK SA & ST GEORGE 8.30 to 5pm Bank SA/St George - new loan to book - settlementbookings@stgeorge.com.au New Loans Settlements SAI Global Property will attend the LTO as agent New Loans (document preparation) New Loans Chq directions Fax: Transfer Description Fax: Booking Line - Commercial St George New loans Full Discharge Fax: See website

5 Security Variations & Partial Discharges Fax: Settlement Booking line & Payout figures Address: St George Bank, Loans Servicing Locked Bag1, KOGARAH NSW 1485 PH: Fax: DA Fax: Fax: Commercial Loans Fax: Productions Fax: Transfer Descriptions Fax: Fax: Variations Fax: No Free Chq s $8 Consent PH: $350 Products $ Complaints- Custrelbsa@banksa.com.au BANK WEST Direct Settlements Enquiries Fax: Settlements ESPREON Discharge Requests Fax: Discharges (Perth) *Note: All discharge requests should Fax: go firstly to Perth Complaints ( Fax:) (02) Customers must liaise directly with Bendigo Bank Branch or Business Banking Manager BENDIGO BANK After paperwork completed by customer and Bank - Conveyancers may ring Payout hotline for list of Branch locations Bendigo Bank (Norman Waterhouse) Fax: BEYOND BANK AUSTRALIA (PREVIOUSLY COMMUNITY CPS AUSTRALIA) New Loans Discharges and Productions Transfer Descriptions and Discharge Fax: Requests Bank cheques 2 cheques free, then $8 each Consent Fee $ and Deed of Priority $ Production fees $150 Found a correction? Please

6 BLUESTONE Phone: Fax: CHALLENGER Phone: Fax: CITIBANK Mortgages CLUB FINANCIAL Mellor Olsson Fax: COMMONWEALTH BANK - See SAI Global CBA MORTGAGE CLICK HERE COMMUNITY CPS AUSTRALIA (Now see Beyond Bank Australia) CLICK HERE CREDIT UNION SA (Merger of Satisfac and Powerstate) New loans and discharges Ph: or Ph: Transfer Descriptions and Discharge Requests Fax: ESPREON ONLINE SEARCHING SERVICES - See SAI GLOBAL CLICK HERE FIRE SERVICE CREDIT UNION Phone: Fax: Alexander Botten & Associates attend Settlement FIRST MACQUARIE Phone: Fax: FIRST MORTGAGE CO. HOME LOANS (1st Mac) Discharge (Cooper Grace Ford Qld) See website

7 FIRST MORTGAGE SERVICES Phone: FIRST TITLE Phone: GALILEE SOLICITORS Enquiries or Fax: Fax: - Discharge GE FINANCE Phone: Fax: GIO BUILDING SOCIETY Fax: Settlements - Chris Genockey Fax: HOMELOANS LIMITED Phone: Fax: HOMESIDE Discharges- from Broker Only! HOMESTART FINANCE To find out the retailer or Bank SA, Adelaide Bank, Homeloan Centre or Ian Greg Fax: Home Loans Plus New Loans - Monica Elizabeth PH: Fax: Ph Bank cheques free Conveyancing Phone: HOME LOAN CENTRE Discharges Settlements Fax: Bank cheques 2 free, then $8.00 each Found a correction? Please

8 HOME LOANS PLUS Discharges Fax: free chq s then $8.00 All Homestart chq s are Free HSBC Enquiries HSBC (Opt 1) Bookings (need client No.) Fax: or HUNT & HUNT Heritage Building Society Phone: Landmark Fax: ING BANK Direct New Loans (ING Bank) Discharge requests (ING Bank) Fax: Settlements Fisher Jeffries Fax: Complaints- Customer.service@ingdirect.com.au Bank cheques - $10.00 each INTERSTAR DISCHARGES Fax: Finlaysons (Annette Gianopoulos) Fax: IOOF Contact CPS (Glenys) KELLY & CO PH: Aussie Home Loans Fax: Macquarie ING Interstar Origin Bluestone, Rams, some Members Equity See website

9 LA TROBE Legal Stream Phone: LIBERTY FINANCE Fax: LIFEPLAN BUILDING SOCIETY Kym Grey Fax: Settlements - Brian O Halloran Fax: L J HOOKER HOME LOANS New Loans Discharges Settlements Kelly & Co Fax: LM CONVEYANCING Phone: Fax: MACQUARIE BANK Phone: Fax: Legal Stream (Hunt & Hunt) MACQUARIE MORTGAGES (Options 2, 2) Discharge Fax: MCROSTIE CONVEYANCERS Phone: MEMBERS EQUITY (Direct Fax: ) Discharges Perpetual Trustees Aust Ltd Fax: Found a correction? Please

10 MELLOR OLSSON LAWYERS PH: Fax: MINTER ELLISON Phone: NATIONAL AUSTRALIA BANK Settlement Booking and Loan Pay out Hotline Transfer descriptions to Settlements and Branch Homeside Ph: Fax: Discharge requests to Settlements Completed forms to Fax: Pattial Discharges - WA Settlements Fax: Complaints- nabfeedback@nab.com.au Partial Discharges with Homeside see above Productions Bank cheques - cheques@nab.com.au Consent Fee $65 (Personal) $80 (Business) Production fees NATIONAL LENDING SOLUTIONS Phone: Fax: NATIONAL MUTUAL LIFE ASSOCIATION Phone: Discharge requests Fax: NATIONWIDE MORTGAGE CORP P/L Phone: Fax: NRMA BUILDING SOCIETY (HSBC) Settlements Fax: Melbourne Discharges Fax: See website

11 PEOPLES CHOICE CREDIT UNION ACQUIRED HOME LOANS (a trading name of Australian Central Credit Union Ltd) ALL CHEQUES MADE PAYABLE TO PEOPLES CHOICE CREDIT UNION New Loans Phone: Press #3 Fax: SA Discharges Phone: Press #1 Fax: Discharges All other States PH: Fax: Consents/Productions Phone: Fax: PERMANENT CUSTODIANS Permanent Custodians To Find the Loan Originator Great Southern Home Loans Fax: Settlements Wignalls or Hunt and Hunt API Lifestyle Ph Fax: PERPETUAL LMS AND PERPETUAL LTD Phone: PERPETUAL TRUSTEES AUSTRALIA LIMITED Enquiries Fax: PERPETUAL TRUSTEES VICTORIA LIMITED Enquiries or Fax: or Need Loan or ID Number included in authority POLICE CREDIT UNION Chris Curtis of PCU Conveyancing Services Mob: Transfer Descriptions and Discharge requests Fax: Found a correction? Please

12 RAMS FINANCE LEGAL STREAM Phone: Discharge Fax: New Loans RAMS (KELLY & CO) Discharge Fax: RESI MORTGAGE CORPORATION Adelaide Office Fax: Settlements Finlaysons Fax: Sydney Office - Discharges Discharge Fax: RESIMAC SYDNEY (GALILEE) Phone: Fax: SAI GLOBAL Independent Corporate Services Phone: Fax: SAI GLOBAL - CBA MORTGAGE SERVICES Include all details in the advice of settlement. This information can be included either in a letter or preferably in a signed discahrge authority: Address of property sold Certificate of Title reference CBA Loan Account Numbers Proposed settlement dates and location Proposed BSB and account number for depositing of surplus funds IMPORTANT: Include the fully completed and signed DA with the advice of settlement in one package Bookings SAME DAY BOOKINGS OPTION (2) CBA Direct - Mortgage services - pro gression of file CBA Mortgage Services DM Query Fax: 1: ADVANCE See website

13 Discharge Request Fax: Fax: All cheque directions can be entered into Self Service Booking System or can be ed to or Fax: to Please leave 48hours from the time of FHOG s lodgement to settlement booking to ensure monies are available at the time of settlement Key Contacts Urgent and/or escalation requests Phone: CBA 8.15am - 5pm (Sydney time) Phone: (Advance& Discharge) Settlement Bookings (Advance & Discharge Phone: SAI Global 8am - 5pm (Adelaide time) Phone: SANDHURST TRUSTEES LTD/BENDIGO BANK New Loans Discharges/Mortgage Help Complaints- oncall@bendigobank.com.au SATISFAC CREDIT UNION NOW CREDIT UNION SA CLICK HERE TO VIEW CREDIT UNION SA New Loans, Consents/productions, Discharges - All States Settlement Bookings and Productions SAVINGS AND LOANS CREDIT UNION BSB PH: Fax: ntsecurities@savingsloans.com.au Transfer Descriptions Fax: Discharge requests Fax: Complaints- memberrelations@savingsloans.com.au Bank cheques 2 free, then $8 each corp chq free Consent Fee & Production Fee $ SUNCORP METWAY Local call Cost To book Must get D/M Authority from Fax: New Loans or Fax: Settlements Esperon SUPER MEMBERS HOME LOANS Discharges Members Equity Fax: Settlements - Found a correction? Please

14 - Mellor Olsson Kelly & Co TORRENS CONVEYANCING Contact Jenny WESTPAC BANKING CORPORATION Effective Monday 9 February 2015, all documents you previously sent by Fax can now be ed. Please use the relevant address for your service request: Settlements settlementdocuments@mortgage.westpac.com.au Discharges & Portabilities securityvariations@mortgage.westpac.com.au Consents securityconsents@mortgage.westpac.com.au Home Ownership Services will send an automated response when your service request is received. Settlement Booking Line Settlements Mobile Transfer Descriptions Discharge Requests ( Fax: ) Fax: Complaints- customeradvocate@westpac.com.au Cases Fax: Consents Bank cheques 1 free then $10.00 each Consent Fee $ Production Fee $ Fax: Release WIGNALLS (NOW PERPETUAL) SOLICITORS Homeside Lending Discharge Request Great Southern Loans Liberty Members Australia Credit Union GE AFG Sandhurst Trustees Fax: First Australia Building Society Howard Pacific Australian Mortgage Security Permanent Custodians National Mortgage Market Heritage Building Society See website

15 WIZARD HOME LOANS General Phone: Enquiries Fax Transfer Descriptions to Alexander Botten & Associates Alexander Botten & Associates Fax: Discharge Request Fax: Settlements - Alexander & Botten free cheques Fax: Other occasional Contacts Found a correction? Click here