Financial Services Guide

Transcription

1 Financial Services Guide southern cross wealth management FINANCIAL PLANNERS PTY LTD

2 Pursuant to the Corporations Act 2001, we are required to provide the information contained within to Clients. Please read this document to ensure you understand the nature of services being provided. Southern Cross Wealth Management (SCWM) employees that provide financial advice are authorised representatives of MCA Financial Planners Pty Ltd a holder of a Financial Services Licence (No:223610). Who is your adviser? Your adviser is Keith Brown, an Authorised Representative of MCA Financial Planners Pty Ltd. Keith has 16 years experience in Financial Services, Keith worked in investment management in the city of London before emigrating to Perth in Once he obtained his Diploma of Financial Services (Financial Planning) he helped start Southern Cross Wealth Management in 2008 and is currently the General Manager and Director. Keith s Australian Financial Services Authorised Representative Number is Keith s contact details are: M keith@scwealthmanagement.com.au MCA Financial Planners Pty Ltd ABN Australian Financial Services Licensee No Suite 2, 3 Colemans Road Carrum Downs VIC 3201 T F terry@mcafinplanners.com.au Your adviser can be contacted BY POST VISIT US AT CONTACT US PO Box High Street T FREMANTLE FREMANTLE F WA 6959 WA 6160 enquiries@scwealthmanagement.com.au 12/10 Whipple Street ONLINE BALCATTA WA 6021

3 YOUR QUESTIONS ANSWERED Before you obtain our advice. Q Who is responsible for the advice given to you? A MCA Financial Planners holds a Financial Services Licence (No ). Authorising your adviser to provide advice. MCA is privately owned and has no ownership connections with any fund managers, life offices, banks or other product providers. Q What services can be provided to you? A Your adviser is authorised to: (a) provide financial product advice for the following (i) deposit and payment products limited to: basic deposit products; (ii) debentures, stocks or bonds issued or proposed to be issued by a government; (iii) interests in managed investment schemes; (iv) securities; (v) superannuation (v1) Life risk Insurance products and investment life insurance products and, Investments to Create and Protect Wealth Including Standard Margin Lending and Gearing Retirement Planning Risk Insurance Planning Share Buying and Selling Estate Planning (excludes legal advice) Regular Investment Reviews Tax Minimisation Strategies Superannuation and Rollover Advice Social Security Planning Q Who do you act for when you provide financial services to me? A Your adviser may act on behalf of various entities when providing advice to you. This will be disclosed to you prior to any investment being made. Nevertheless, at all times, we shall act in your best interest when providing you with advice. Q How will your adviser be paid? A Initial discussion As a new client, we offer you an initial, no obligation discussion to determine if the services offered by your MCA Financial Adviser would be appropriate to your needs. Standard investment service and strategic advice SCWM and thus your adviser operate on a Fee for Service basis for lump sum investment and superannuation advice. The non-commission based Fee for Service, will be agreed with you up front before any fees accrue and will usually take the form of :- An initial fee for researching and producing your Statement of Advice. A fee to take into account the implementation of the advice. An ongoing fee for service to cover our time administering and reviewing your recommendation. By agreement any product commissions will be reduced to zero and rebated to you. The Fee for Service may be paid to your adviser from the recommended product or by the individual. Risk Insurance: Insurance advice may be paid for on a commission basis. Your adviser is paid directly by the product providers a reduced or no fee is charged to you. You may opt to have your risk insurance advice paid on a Fee for Service basis and the commission rebated to reduce the cost of the product, you can negotiate this with your adviser. Please be aware this fee will be payable even if you are unsuccessful with your insurance application. Due to the different time demands of good risk insurance related advice commissions are generally higher than Investment related commissions. These amounts will be disclosed in your Statement of Advice and can be rebated to you and a fee for service charged. All fees are payable to MCA Financial Planners and passed on to SCWM. All fees that may be payable to MCA, SCWM or your adviser will be fully disclosed to you. Ongoing fees and commissions: Ongoing commissions may be wholly or partly rebated and a fee for service charged for an annual review. Your ongoing fee will be negotiated with your adviser and disclosed to you before you proceed with your advice. Where the ongoing fee is related to an investment product your will be advised of this fee on a regular basis in line with the FOFA legislation. FINANCIAL SERVICES GUIDE MCA Financial Planners Pty Ltd ABN Australian Financial Services Licensee No Southern Cross Wealth Management ABN

4 Other information about fees: Ongoing commissions may be wholly or partly rebated and a fee for service charged for an annual review. For advice and services on non investment related products, fees and commissions may be earned by your adviser and these will be disclosed by your adviser. Q What review services will SCWM provide to you? A Reviews of your investment and insurance portfolio are carried out on the basis of mutual agreement - usually annually. Fees may be charged for this service as agreed and disclosed in writing. Q Will you give me advice which is suitable to my needs and financial circumstances? A Yes. But to do so we need to find out your individual objectives, financial situation and needs before we recommend any investment to you. Of course, you have the right not to divulge this information to us. In that case, we are required to warn you about the possible consequences of us not having your full personal information. You should read the warnings carefully. Q What should I know about any risks of the investments or investment strategies you recommend to me? A We will explain to you any significant risks of financial products and strategies which we recommend to you. If we do not do so, you should ask us to explain those risks to you. it to: Compliance Officer: MCA 2/3 Colemans Rd, Carrum Downs, Vic 3201 We will always endeavor to resolve your complaint quickly and fairly. 3. If you remain unsatisfied with the outcome of your complaint, please contact the Financial Ombudsman Service (FOS) Financial Ombudsman Service GPO Box 3 Melbourne Vic 3001 Phone: Fax: info@fos.org.au Website: Professional Indemnity Insurance: MCA Financial Planning and your financial adviser maintain a professional indemnity (PI) Insurance policy. This insurance covers advice, actions and recommendations which have been authorised by MCA Financial Planning to be provided by your adviser. These arrangements satisfy the requirements imposed by the Corporations Act 2001 and financial services regulations. Q What information do you maintain in my file and can I examine my file? A We maintain a record of your personal profile which includes details of your investment objectives, financial situation and needs. We also maintain records of any recommendations made to you. We also have a privacy policy which details how we treat privacy and security of your personal information. If you wish to examine your file please contact us and we will make arrangements for its availability. Q What can you do if you have a complaint? A If you have any complaint about the service provided to you, you can take the following steps. 1. Contact your Financial Adviser to discuss your Complaint. We will always try to resolve your complaint quickly and fairly. 2. If your complaint is not satisfactorily resolved, please put your complaint in writing and address 2 FINANCIAL SERVICES GUIDE MCA Financial Planners Pty Ltd ABN Australian Financial Services Licensee No Southern Cross Wealth Management ABN

5 MCA Approved Product List MCA Financial Planners Pty Ltd Authorised representatives may only recommend products which have been previously approved by MCA As at today s date, the approved products list is as follows: 1. Any managed investment product listed on the BT Margin Lending List, that has a Loans to Valuation Ratio of 60% or more. (This list can be viewed at the following website;) 2. Any publicly listed security listed on the BT margin lending list that has a Loan to Valuation Ratio of 60% or more (this list can be viewed at the following website) 3. Superannuation Funds operated by holders of an Australian Financial Services Licence; and 4. Life Insurance products provided by holders of an Australian Financial Services Licence. 5. Margin Lending (Standard) Colonial Margin Lending St George Margin Lending Leveraged Equities National Australia Margin Lending Authorised Representatives may apply to MCA to have an additional product added to the approved product listing.( after offering two pieces of appropriate independent external research.) MCA Representatives cannot recommend any financial products which are not on the MCA approved product list. Additions: Bank products such as Term Deposits, Bank Mortgage Funds (such as Sandhurst Common Funds,) and Macquarie Cash Management Trust Capital guaranteed annuities (such as Challenger, AXA, AMP, all approved & rated by LifePlan) Reasonable Test Please note that the mere fact that a product is on the approved products list does not mean that it can be recommended in all circumstances. Advisers must be able to demonstrate that any recommendation is reasonable given all the circumstances that apply in a particular case. FINANCIAL SERVICES GUIDE MCA Financial Planners Pty Ltd ABN Australian Financial Services Licensee No Southern Cross Wealth Management ABN

6 MCA Financial Planners Pty Ltd ABN Australian Financial Services Licensee No Southern Cross Wealth Management ABN T F PO Box 1220 Fremantle WA 6959 enquiries@scwealthmanagement.com.au