How to change pin number on regions debit card

Transcription

1 How to change pin number on regions debit card I don't know my PIN. How do I get it? My card is about to/has expired. What do I need to do to receive a new one? You will need to obtain a new card (and load a new minimum spend of NZD10 or equivalent on to it no matter what the balance of your soon to be expired or expired card is). You can contact Card Services on (when calling from inside New Zealand) or (when calling from outside New Zealand) for a balance transfer of any residual funds onto your new card. Note: The card cannot be used after it has expired. However, you will still be able to cash out, less any applicable fees. Some ATMs allow you to withdraw your card right after putting it in. Others make you wait until after you finish the transaction. Follow the instructions on the screen if you're not sure. ATMs Which account do I select when making purchases and at ATMs? Always select 'credit' when selecting the account. What ATMs can I use? Mastercard, Maestro or Cirrus ATMs. How to Use a Prepaid Credit Card at an ATM. Card Acceptance Where can I use the card? You can use your card wherever Mastercard is accepted ATMs, shops, restaurants, online and over the phone at millions of locations worldwide. Can I use the card in New Zealand? Yes. If you have NZD loaded you can use it at merchants within New Zealand without getting charged a fee. You can withdraw from ATMs in New Zealand (fee applies see Limits and Fees ). If you do not have NZD loaded, a currency conversion rate will apply (refer to Limits and Fees or the Product Disclosure Statement for further details). Are there any countries where the card won't work/isn't accepted? Although the Mastercard acceptance mark may be displayed, Mastercard and other cards may not operate in some countries and geographical regions due to restrictions. The countries and geographical regions currently affected by sanctions are: Iran, North Korea, Sudan, Syria and Crimea. If you attempt to withdraw cash from an ATM or use your Westpac Global Currency Card at merchants in any of these countries, your request will be declined. What if I'm travelling to a country where the local currency isn't available on the Westpac Global Currency Card but another currency is accepted? For example Cambodia uses USD as a de facto currency; you will need to use an ATM that dispenses USD which is usually available at global ATMs. Provided you have sufficient USD loaded on your card, you will then take the USD without a currency conversion fee. The only charge may be if the ATM provider charges their own fees. If used at EFTPOS it will charge as per the Product Disclosure Statement. For all other countries worldwide, you can simply load NZD*. Can I get cash out with an instore purchase from a merchant? No, this is not available. Can I use my card to purchase goods and services online? Yes, you can use your Westpac Global Currency Card to shop online (within the limits and restrictions of your card) at any merchant that accepts Mastercard. By using a Westpac Global Currency Card loaded with the default currency. - If there is a transaction for USD$100, the facility will take $100 straight

2 If there is a transaction for USD$100, the facility will take $100 straight from USD purse, leaving balance of USD$100 - If the transaction is for USD$300, it will take $200 from USD, take $100 from NZD, and the balance from the Euro purse. to find out the status and estimated arrival date of your card. Why can't I have my card sent to a PO Box address? In order to be able to provide you with a card there is a legal obligation to verify your physical address, and it is this same address that the card must be sent to. How do I change or set up my PIN? Some ATMs provide audio feedback tones or spoken assistance and braille for disabled users. "This article helped me. Switch to mobile banking. Be aware that for everything but withdrawing money, you can now use mobile banking if you bank with one of the major banks. Mobile banking, which uses your smart phone, allows you to deposit checks, check your balance, transfer money, and includes many of the other services of the ATM. "I got the information that I was looking for, and can now use the ATM without having doubts. ". Currency Purses What currencies can I load onto my card? The Westpac Global Currency Card can be loaded with up to 9 currencies, including NZD, AUD, USD, EUR, GBP, CAD, HKD, JPY, SGD. You can transfer money between currencies at your convenience, 24 hours a day, 7 days a week via 'My Account'. How can I reload the card? By using 'My Account' online. I noticed in 'My Account' that I can change my 'Default Currency'. What does this mean? The default currency (initially set at NZD) is the currency that will be automatically loaded if you choose to load cash on to the card directly through your bank via bank transfer (that is, not using the website and 'locking in' the exchange rate). You can change this default currency in 'My Account' if you would prefer your funds to be automatically loaded to another currency. What is 'Default Order of Priority' and am I able to change the order of priority? The default order of priority is relevant when you try to complete a transaction in a currency available but have insufficient/no funds available in that currency to complete the transaction. The facility will search through the order of priority for funds in other available currencies in order to complete the transaction. You cannot change the order of priority. Example 1: You are shopping in Hong Kong and have HKD$500 on the card. The card also has NZD$50 loaded. - When completing a transaction in HKD, the facility will identify what country you are in and what currency to select first - If there is a transaction for HKD$500, the facility will take $500 straight from the HKD purse - If the transaction is for HKD$550, it will take $500 from the HKD purse, and the balance will come from the NZD purse (providing there are sufficient NZD funds to complete the transaction). Example 2: You are shopping online, at a US merchant store. You have USD$200 loaded on the card, plus NZD$100 and EUR$200. Follow the prompts to end your session. Once you've completed your transaction, you'll have to follow the on-screen prompts in order to exit out and get your card back. Often times, a short cut can be to simply press the red X on the keypad, which is similar to the "back" option on a computer. Try to use ATMs and debit cards that are issued by the same bank. For example, if you own a Chase debit card, look for a Chase ATM or local branch. Although you can use almost any debit card on almost any ATM, you will likely be charged an additional fee for withdrawing money if the ATM is for a bank other than one you have an account with. Additionally, some of the services offered by the ATM may not be available if your card and ATM don't match. Article Summary

3 may not be available if your card and ATM don't match. Article Summary To use an ATM, first insert your debit card into the machine. Select your language if necessary, then enter your account's secure 4-digit PIN number. For security, cover the number pad while typing to make sure nobody sees your PIN. Once the menu screen pops up, select whether you want to withdraw money, deposit money, transfer money, make a payment, or check your account balance. Then, follow the on-screen prompts to complete your transaction. "wikihow is very awesome for better understanding now i can use an ATM. ". This depends on the type of machine and card. If it is a chip and PIN card, or an ATM that requires the card remain in for the transaction to proceed, there should not be a problem. But some ATMs allow the transaction to continue after the card is taken out, in which case your account could have been compromised if someone came up after you before the transaction timed out. Watch your account closely for any suspicious transactions, and in the future make sure to hit "cancel" and make sure the screen returns to the default display before walking away from the ATM. Some ATMs have headphone inputs for disabled users. If you are still unsure how to use ATM, go inside the bank or ask an employee or ask someone you trust to help you the first time. Loading, Reloading and Unloading Your Card Do I need to load a currency when I order my card? Yes, you need to load a minimum of NZ$10 in any of the nine supported currencies when you place the order for your card. How can I pay for my Load or Reload? You can pay for your initial Load and any subsequent Reloads with either Debit Mastercard or via a Bank Transfer payment from your online banking. There is no fee for Loads and Reloads which are paid for by Bank Transfer. There is a fee of 1.5% of the Load or Reload transaction value when you pay by Debit Mastercard. How do I cash in the card when I get back from my holiday? You can cash out part or all of your remaining balance using the 'Cash Out' option on 'My Account' found under 'Transfer'. Funds willl take 1-2 business days to show in your account. Please note that we buy back currency at the rate of the day - not the rate it was initially purchased. Alternatively, you can spend the remaining NZD balance using EFTPOS within New Zealand or online purchases, or withdraw the remaining balance (assuming it is within the ATM's issuing limits) from any ATM - A fee of NZD$4 applies for domestic ATM transactions. Can I receive my cash out funds in the foreign currency? No. As per the Product Disclosure Statement funds are paid out in New Zealand Dollars. Can I leave my money on the card to use later or on my next holiday? Yes. The card is active for five (5) years and valid until the date shown on the front of your card, so you can reuse your card for your next holiday, or shop online between your trips. If I choose to pay by Bank Transfer how quickly do I need to go into my online banking to make the payment? It is recommended that you proceed to your online banking and make the Bank Transfer payment as soon as you complete your Load or Reload. If payment for your Load is not received within two business days then your order will be cancelled, and your card will not be dispatched. Payments for Reloads must also be received no later than two business days after you co. How does the Westpac Global Currency Card work? You load funds on the card in advance in up to 9 different currencies, locking in exchange rates ^ at the time. Then you can get cash at ATMs or pay online and in store, wherever Mastercard is accepted worldwide. See the ATM FAQs for more detail on fees associated with ATMs Is there an age

4 ATM FAQs for more detail on fees associated with ATMs Is there an age restriction to obtain a card? Yes, you must be aged 18 or over to obtain a card. Do I need to activate my card? Yes. Once you receive your card, visit westpaccurrencycard.co.nz/activate to activate your account. Then you will need to set your PIN. This can be done by selecting 'Set Pin' from the dashboard or click on Settings, followed by Card Settings, and then Set my PIN. Answer some security questions, set your PIN and your card will be ready to use wherever Mastercard is accepted. How long will it take to receive my card? It can take up to 5 business days to arrive from the time the payment is processed for the currency loaded onto your card until you receive it. You will receive an when the load has been successfully applied. Please make sure you order your card in plenty of time ahead of planned overseas travel to allow for this. Who should I contact to find out when I will receive my card? It can take up to 5 business days to arrive from the time the payment is processed for the currency loaded onto your card until you receive it. You will receive an when the load has been successfully applied. If there is a delay in receiving your card you can . ATMs, or Automated Teller Machines, provide a simple, convenient way to access your bank account from just about anywhere. Though ATMs may seem confusing at first, they're actually incredibly straightforward and easy to operate. Windows KB & KB Updates Causing Network and License Problems. Texas Bank customers looking for the nearest surcharge-free Allpoint ATM including 12,000 locations in Canada, Mexico, Puerto Rico, the United Kingdom, Australia can do so with their smartphone using the free Allpoint Network ATM locator app. And once at the store hosting an Allpoint ATM, look for the green Allpoint logo. Some merchants may offer Dynamic Currency Conversion (DCC) that allows you to pay in NZD or another currency when you are spending overseas or on. Help us understand the problem. What is going on with this comment? Google Adds DNS-over-TLS Support to Its Public DNS Service. The biggest benefit of EMV is the reduction in card fraud resulting from counterfeit, lost and stolen cards. EMV chip cards contain embedded microprocessors that provide strong transaction security features and other application capabilities not possible with traditional magnetic stripe cards. EMV cards have been in use in many other countries for several years and the United States is one of the last countries to migrate to EMV. U.S. Government Shutdown Leaves Its Sites Insecure, TLS Certs Expired. - If there is a transaction for USD$100, the facility will take $100 straight from USD purse, leaving balance of USD$100 - If the transaction is for USD$300, it will take $200 from USD, take $100 from NZD, and the balance from the Euro purse. According to statistics released by Visa last week, EMV adoption among US retailers soared from 392,000 shops in September 2015 to over 2.7 million stores in December 2017, accounting for 59% of all US storefronts. Monitor your finances from anywhere. Use the CardValet app to check your account balances. CryptoDefense and How_Decrypt Ransomware Information Guide and FAQ. ATMs Which account do I select when making purchases and at ATMs? Always select 'credit' when selecting the account. What ATMs can I use? Mastercard, Maestro or Cirrus ATMs. If you're trying to establish or stick to a budget, CardValet can help. Set spending limits for general use or specify thresholds by merchant types, such as gas, groceries or retail stores. You can also establish these

5 such as gas, groceries or retail stores. You can also establish these controls by location. The flexible app lets you change these parameters anytime with ease via your mobile device. Going on vacation? Holiday shopping? Simply update your transaction controls to fit your spending needs. ipad Pro, ipad Air 2, ipad mini 4, ipad mini 3 or later. My card is about to/has expired. What do I need to do to receive a new one? You will need to obtain a new card (and load a new minimum spend of NZD10 or equivalent on to it no matter what the balance of your soon to be expired or expired card is). You can contact Card Services on (when calling from inside New Zealand) or (when calling from outside New Zealand) for a balance transfer of any residual funds onto your new card. Note: The card cannot be used after it has expired. However, you will still be able to cash out, less any applicable fees. Why is my Texas Bank Debit Card being changed?. CardValet is the mobile app that lets you control debit card usage and spending on the go! Download the app today!. What if my card is lost or stolen?. Galaxy S7 edge, Galaxy S7, Galaxy S6 edge+, Galaxy S6 edge, Galaxy S6 active, Galaxy S6 and Galaxy Note5 or later. Texas Bank cards will be issued with both an EMV chip and a magnetic stripe. This allows your card to be accepted at terminals, regions, or countries that have not deployed EMV. Can I check my balance on my ipad or iphone? Yes, using 'My Account' online How to change pin number on regions debit card. All Rights Reserved.