Alberta Credit Unions: Our Impact

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1 Alberta Credit Unions: Our Impact TM

2 Our financial co-operative community consists of About Alberta Central 616,000 members 19 credit unions 197 branches Alberta Central is the central banking facility, service bureau and trade association for the province s credit unions. We advocate for the financial cooperative model, providing leadership and support. 3,264 employees in assets Unlimited deposit guarantee coverage Member Impact M I S S I ON 79.8 shared with members 200 We help credit unions achieve success by providing collaborative solutions that support their business needs. First for Customer Service Excellence (13th consecutive year) First for Branch Service Excellence (13th consecutive year) Alberta credit union members democratically elected to govern Alberta s credit unions V I SI I O N Community Impact In 2016, Alberta credit unions contributed: Alberta Central will think and act with an unwavering focus on delivering value to credit unions. 1.1 donations 2.5 sponsorships 171 thousand donations-in-kind 72 thousand scholarships & bursaries 2.7 financial services for community organizations 90% of credit union employees participate in community activities / organizations representing their credit union Each One Teach One is a financial literacy initiative that trains employees from credit unions to teach basic financial skills in communities As of 2018, there are 13 Each One Teach One coaches from 6 credit unions in Alberta

3 C REDE DI T T U N I N S A 1901 First loans based on a borrower s character 1933 First payroll deduction service for deposits and loan payments First financial institutions to lend First to offer daily to women in their own names interest savings 1959 First open mortgages in Canada 1982 First debit card service 1977 First full-service ATMs 1980 First home equity lines of credit 2013 First mobile cheque deposit app 1988 First registered education plans 1986 First ethically screened mutual funds 2014 First social impact bond publicly launched in Canada 1996 First branchless bank First fully functional online banking 2016 First socially responsible GICs in Canada First loans offered as an alternative to payday lenders 2016 First to offer mobile pay in Canada S A N D I D I N N OVAT I O N We have a proud history of innovation in Canada that we will continue to build on. *Source: Canadian Credit Union Association s, 2017 Credit Union Community & Economic Impact Report

4 Business Impact Credit unions take care of their members, which means I get to help people every day % Residential lending % Commercial lending % Agricultural lending 997 Imelda, Alberta credit union employee We are lending to Albertans Total Loans: We are secure and prudent leaders % We are proactive Small affordable loans Average % of six banks Credit unions Average credit union loss Co-operative Development Foundation Bill % 1.09 % Average bank loss We are strengthening Alberta s economy Net Income after dividends & taxes Dividends & patronage Taxes (Federal, Provincial & Municipal) Two Alberta credit unions have introduced small, affordable loans as an alternative to high interest loans from payday loan companies. Alberta Central is the first national credit union central to join the Co-operative Development Foundation of Canada s (CDF) Breaking New Ground Campaign by pledging 63,000 per year for three years towards building thriving global communities through co-operatives. Bill 32, the Credit Union Amendment Act, is the first major amendment to credit union legislation in 30 years and will serve to further enhance the competitiveness and sustainability of Alberta credit unions, which in turn will provide further benefits to Albertans and Alberta businesses and the provincial economy. As I learned more about the credit union model, I was happy to find that a financial institution shared my values-based approach to business. Gerrit, Alberta credit union member and business owner

5 Summer 2018 TM