GLOBAL PAYMENT SERVICE

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1 GLOBAL PAYMENT SERVICE FACT SHEET Deliver a fast, secure, low-cost foreign currency payment service to your shareholders. Computershare has teamed up with Citibank, one of the world s leading suppliers of innovative payment and foreign exchange solutions, to offer shareholders a simple online method of requesting funds in many currencies. Computershare s Global Payment Service offers your shareholders: speedy access to funds competitive foreign exchange rates simplicity of use; registration can be completed over the Internet in a few minutes. FAST AND SECURE TRANSFER OF FUNDS The electronic funds transfer is rapid, eliminating the usual two-day foreign exchange currency conversion process. This allows your shareholders access to their funds up to ten days earlier than using a traditional foreign cheque. The secure payment method delivers payment direct to their bank account. SAVING YOUR SHAREHOLDERS MONEY For the shareholder, the service is competitively priced at 5 per transaction, regardless of the payment value. This represents a significant saving on local bank processing fees, which are commonly between 10 and 20. There is no charge to you as the issuer. WHO CAN USE THIS SERVICE? Any Computershare client who wants to offer their shareholders the opportunity to receive dividend and interest payments in a range of foreign currencies, can use the service. The Global Payment Service will not in any way impact upon issuers who already offer foreign currency options as part of their dividend election process. The service will be available to shareholders receiving a dividend or interest payment of 25 or more. From launch, we will offer 13 of the most widely used global currencies, with the opportunity to increase to over 100 currencies, subject to shareholder demand. COMPUTERSHARE INVESTOR SERVICES PLC For more details please contact your usual Relationship Manager or > information@computershare.co.uk Computershare Investor Services PLC is authorised and regulated by the Financial Services Authority CISFS0007v1F CERTAINTY INGENUITY ADVANTAGE

2 EXAMPLE OF SAVINGS ACHIEVED BY GLOBAL PAYMENTS SERVICE Foreign Currency Payment Service Receiving Cheque in Sterling Day 1 Cheque posted from the UK Day 3 Electronic file sent Day 4 Bank receives funds in local currency Day 5 Funds credited to Mr McCurdy s account Day 5 Cheque arrives at Mr McCurdy s house in Munich Mr McCurdy retired to Munich in Dividends from his shareholdings form an important part of his retirement income. With Computershare s Global Payment Service, Mr McCurdy not only saved money on bank fees but also had his dividend payment delivered nine days earlier than he usually would have done.* Day 7 Mr McCurdy takes cheque to his nearest bank Day 8 Bank sends cheque for registration after deducting fee of 15 Day 10 Bank receives funds and converts to local currency (in this case, euros) Day 14 Bank credits Mr McCurdy s account Cost: 5 Days: 5 Cost: 10** Days: 14 * This example is hypothetical and is to illustrate the product benefits ** Conversion of euros to sterling correct at time of going to press CERTAINTY INGENUITY ADVANTAGE

3 CERTAINTY INGENUITY ADVANTAGE Receive your next payment in local currency direct to your account.

4 Speedy access to funds Flat rate fee of 5.00 Competitive foreign exchange rates Simple to use View terms and register at: www-uk.computershare.com/investor If internet access is not available, you can contact us by telephone on ComputershareInvestorServicesPLCisauthorisedandregulatedby thefinancialservices Authority

5 Terms and Conditions for the Global Payment Service Company means a client of Computershare that has agreed to Computershare offering this service to holders of its shares, stock or other securities, as applicable Computershare means Computershare Investor Services PLC whose registered office is at The Pavilions, Bridgwater Road, Bristol, BS13 8AE acting as registrar and paying agent for and on behalf of the Company in which you hold shares Currency means those currencies into which Computershare offers you the option of converting Payments under the Service Payments means dividends and/or interest in excess of 25 Service means the global payment service provided by Computershare to enable you to convert Payments made to you by the Company into a Currency of your choice Service Provider means the means agent whom we appoint from time to time to convert the Payments into the Currency of your choice on your behalf us/we/our means Computershare you (or your) means you, the person (or in the case of joint holdings 1, the persons) holding shares in the Company or otherwise acting under authority from the shareholder(s) and who wish(es) to use the Service 1. Using the Service (a) This Service is only available to individuals over the age of 18 (save that there is no age limit if you hold Government Stock). (b) You can sign up for the Service by completing and submitting the online application form at www-uk.computershare.com/investor (the Website ) or by obtaining an application form from Computershare by telephoning By completing and submitting the application form you agree to be bound by these terms and conditions. (c) These terms and conditions are subject to change, so you should regularly review them by visiting the Website or by contacting Computershare, either by or regular mail, to obtain any updates. Any amendment or modification of these terms and conditions shall take effect on the date that Computershare posts such amendment or modification on the Website, provided such change shall take effect in each case at any date required by applicable law. (d) A full list of the Currencies offered under the Service can be obtained from the Website or by telephoning (e) If you change the Currency of your choice after we have sent the Payment and instructions to the Service Provider you will be liable for any additional fees incurred in the reconversion of the Payment and will bear the risk of such additional Currency conversion. 1 Please note that joint holders of Government Stock may not submit an electronic application form. They must complete a hard copy application form signed by all joint holders.

6 (f) If you are resident in, or a citizen of, a jurisdiction outside the United Kingdom and wish to use this Service, it is your responsibility to inform yourself about and observe any applicable legal requirements. Where these terms and conditions have been received in a country where the provision of such a service would be contrary to local laws or regulations, they should be treated as being for information purposes only. (g) If you are in any doubt as to whether an application form has been received or carried out you should enquire via www-uk.computershare.com/investor or telephone Computershare immediately using the helpline. 2. Description of Services (a) The Service allows you to elect to receive all Payments made to you by the Company in the Currency of your choice. We will pass your Payment and your instructions to the Service Provider on the date that the Payment is made by the Company. The Service Provider will covert the Payment into the Currency of your choice and remit it to you in accordance with the details contained on your application form. Computershare cannot be responsible for the exact timing of your receipt of Payments made by the Service Provider through the Service. (b) Please note that use of this Service does NOT overwrite existing instructions such as a Dividend Reinvestment Plan election or a currency election provided directly to the Company in respect of dividends. (c) Where the details of the bank account provided by you are incorrect or the bank account has been closed and we are unable to obtain correct or up to date details from you, a cheque for the Payment in the Currency of your choice less charges will be sent to your registered address. (d) Amounts below 25 will be sent to you by a GBP cheque or in accordance with your existing mandate instructions. (e) Computershare will not accept (and you should not give) any instructions to make a payment in the name of anyone other than you 3. Fees (a) For each Currency conversion undertaken in accordance with your instructions we will charge a fee in accordance with the schedule on the application form. The fee will be automatically deducted from the Payment before it is made to you. In submitting the application form you authorise us or the Service Provider to make this deduction. (b) Our fees may change from time to time. Up to date details of our fees can be obtained from the Website or by telephoning (c) Please note that in addition to our fees your beneficiary bank may charge you for using this Service. You should check with your beneficiary bank what this charge will be. Computershare is not responsible for the payment of this charge.

7 (d) Foreign currency exchange rates depend on the current market, the value of the transaction and the Service Provider s rates from time to time. Please note that the Service Provider s rate is retail not wholesale and will vary from the published Inter Bank rates. Further the rates will fluctuate from time to time and from transaction to transaction. These fluctuations may have an adverse effect on the value of the converted Payments you receive. We accept no liability for any loss which you may suffer as a result of any movement in the exchange rate or the Service Provider s rates. (e) If we carry out any other services or provide you with any other information which is not mentioned in these terms and conditions then we may write and ask you to pay us a charge for that service or information. 4. Confirmations and Undertakings In accepting these terms and conditions, you will be deemed to have given the following confirmations and undertakings to Computershare: (a) You are a shareholder in a Company or are otherwise duly authorised to act on behalf of the shareholder; (b) If your shareholding is a joint holding 2, you are the first named shareholder and you have obtained the consent of all other joint holders to participate in the Service; (c) You have read and understood these terms and conditions and you agree to be bound by them; (d) You are either resident in, or a citizen of, the United Kingdom or have otherwise complied with all applicable legal requirements in any other jurisdiction necessary for you to lawfully make use of the Service. (e) You agree to use this Service only for lawful purposes and you will be liable to Computershare and/or the Service Provider and/or the Company for any loss or damage suffered as a result of you using the Service for unlawful purposes. 5. Liability (a) Computershare will take reasonable care in providing the Services and will be responsible to you for any losses or expenses suffered or incurred by you as a direct result of Computershare s willful misconduct or fraud in providing the Services for you. Computershare does not accept liability for any indirect or consequential loss suffered by you, or for any loss which does not arise as a direct result of Computershare s willful misconduct or fraud. (b) Neither Computershare nor its Service Provider shall have any liability for any loss you may suffer as a result of any movement in the exchange rate or in the processing of your request by your designated banking institution. (c) Any documents or payments sent to you will be sent at your own risk; Computershare accepts no liability prior to its receipt of any document or after the sending of any document or Payments to you. 2 2 Please note that joint holders of Government Stock may not submit an electronic application form. They must complete a hard copy application form signed by all joint holders.

8 (d) You agree that you are solely responsible for the accuracy of any and all information and instructions that you provide to Computershare (including details of your bank account), the Service Provider and any banking institutions and for any and all actions which are carried out in reliance on such information. If you are in any doubt as to whether your instruction has been received or carried out you may contact Computershare as provided for in paragraph 9. (e) In the event that you do not comply with these terms and conditions and this results in loss or damage to Computershare and/ or the Service Provider you shall be liable to compensate each of Computershare and/ or the Service Provider for any such loss or damage. (f) Computershare shall not be responsible for delays or failure to perform any of its obligations due to acts beyond its control. Such acts shall include, but not be limited to, acts of God, strikes, lockout, riots, acts of war, epidemics, terrorism, governmental regulations superimposed after the fact, communication line failures, power failure, earthquakes or other disasters. 6. Receipt of Application Forms (a) The internet is not an entirely secure environment. For this reason, despite the security measures we operate we cannot guarantee that any message or application form submitted via our Website will not be capable of being intercepted, read or copied by an unauthorised third party or parties. We do not accept liability for any direct, indirect or consequential loss suffered by you or for any loss as a result of an unlawful interception of any message or instruction sent to us which does not arise as a result of our negligence, willful default or fraud. (b) We do not accept liability for any loss (including indirect or consequential loss) suffered by you or for any loss as a result of any delay in us receiving your application form (whether in hard or soft copy) or due to any inability to use, interruption to or nonavailability of our Website which does not arise as a result of our negligence, willful default or fraud. (c) You are responsible for ensuring all electronic communications sent by you to Computershare are free from viruses or defects. If a communication from you is found to contain a virus it may not be accepted by Computershare. 7. General Provisions (a) Computershare reserves the right to delay taking action on any particular instructions from you if it reasonably needs to obtain further information from you or to comply with any legal or regulatory requirement (including the obtaining of evidence of identity to comply with money laundering regulations), or to investigate any concerns Computershare may have about the validity of or any other matter relating to the instructions. (b) Computershare will not do anything that would break any relevant laws, rules, regulations or codes or risk exposure by not acting in accordance with good market

9 practice. (c) In the event that any part of these terms and conditions is not legally enforceable, the remaining terms and conditions shall not be affected and shall remain valid and enforceable. 8. Data Protection Notice (a) Any personal data that we obtain from you in providing this service will be held by us in accordance with the relevant legislation. We will only hold, use or otherwise process such of your personal data as is necessary to provide you with the Service. (b) Your details will only be disclosed in accordance with the principles set out in the United Kingdom Data Protection Act 1998: To any person if that person has legal or regulatory powers over us; To the Service Provider or any other authorised agent in order to facilitate the provision of the Service. To any country outside Europe where this is required to provide you with the Service. These countries may not have laws to protect your information. (c) You consent to Computershare s transmission of your information and acknowledge as detailed above and agree that Computershare is not responsible for information that has been transmitted to such outside parties. (d) You have a right to request to view the information that we hold on you. We may charge you a small fee for providing you with access to this information. 9. Contact Information (a) All notices and other communications you send us should either be submitted via e- mail to: web.queries@computershare.co.uk, or be addressed to: Computershare PO Box 82 Bridgwater Road, Bristol, BS99 7NH; 10. Entire Agreement (a) These terms and conditions and your completed application form constitute the entire agreement between the parties concerning the Services and may not be amended, modified or supplemented orally. Any amendment or modification to the terms and conditions shall become effective solely in accordance with the terms of these terms and conditions. 10. Governing Law These terms and conditions shall be governed by and construed in accordance with English law. You agree that in the event of a dispute the courts of England and Wales shall have exclusive jurisdiction.