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Transcription:

Welcomes Analyst Friends for the Presentation on

2 To be a Bank of choice of every Indian & A Preferred banking partner Globally To achieve consistent growth in Business. To Endeavour for inclusive development. Ensure service excellence through effective harnessing of human capital & Technology.

I N D E X 3 The Bank has announced the financial results for the quarter and year ended March 31, 2013 in accordance with the RBI / SEBI guidelines. The Salient features of the financial results of the Bank are presented herein Sl No Details Slide No 1 Key Business Parameters 4 2 Equity Holding 5 3 Branch Network 6-8 4 Net Profit 9-10 5 Geographical Distribution of Business 11 6 Major Business Parameters 12-18 7 Credit Portfolio 19-26 8 Credit-Deposit Ratio 27 9 Restructured Advances 28 10 NPA & Recovery 29-30 11 Investment Portfolio 31-34 12 Earnings & Profitability 35-37 13 Performance Indicators & Key Ratios 38-45 14 Net Interest Income 46-48 15 Income & Expenditure 49-54 16 Provisions 55-59 17 Capital Adequacy & Networth 60-64 18 Achievements & New Initiatives 66-71 19 Awards & Recognition 72 20 Road Map Ahead 73-76

Key Business Parameters : FY 2012-13 4 Net Profit ` 2004 crore (` 1313 crore) Total Income ` 18,295 crore (` 16344 crore) Gross NPA Level reduced from ` 3183 crore to ` 2,979 crore Gross NPA Ratio Net NPA Level reduced from `1185 crore to ` 1,125 crore Net NPA Ratio 52.63 % 11.94 % - 6.41 % 1.99 % (2.53%) -5.06 % 0.76 % (0.96%) Global Deposits ` 185356 crore (` 157941 crore) Global Advances ` 149423 crore (` 125617 crore) Global Business ` 334779 crore (` 283558 crore) CASA Deposits ` 51954 crore (` 46424 crore) Earning per share Provision Coverage Ratio 17.36 % 18.95 % 18.06 % 11.69 % 33.30 % (22.89%) 83.41 % (80.06%) Figures in brackets as at Mar 2012

Equity Holdings 5

Branch Network 6 As at 31.03.2013 Branches (Incl London) 2934 ATMs 1306 Satellite Offices 74 Ultra Small Branches 936 Extension Counters 12 Total Delivery Outlets 5262 Bank has opened 215 branches during the year taking the total Network to 2934 branches. Many of them were in hitherto unbanked areas across the country. Bank has entered in to 35 more districts by opening branches. 629 Urban March 13 613 Metro 903 Rural 788 S-Urban

State / Union Territory Andaman & Nicobar(U.T.) 10 Andhra Pradesh 425 Arunachal Pradesh 1 Assam 19 Bihar 45 Chandigarh(U.T) 4 Chattisgarh 12 Delhi 138 Goa 24 Gujarat 78 Haryana 113 Himachal Pradesh 10 Jammu and Kashmir 3 Jharkhand 24 Karnataka 678 Kerala 192 Lakshadweep 9 Madhya Pradesh 69 Maharashtra 187 Meghalaya 5 Mizoram 1 Nagaland 1 Orissa 70 Puducherry(U T) 4 Punjab 36 Rajasthan 60 Sikkim 1 Tamilnadu 205 Tripura 3 Uttar Pradesh 387 Uttarakhand 25 West Bengal 94 Total (Excluding USB) 2933 Total = 2933 + London Br = 2934 Geographical Distribution of Branch Network 78 24 Lakshadweep 9 60 192 36 187 3 678 113 69 205 425 387 12 10 25 138 70 4 24 1 94 3 5 1 19 1 Andaman & Nicobar 10 Bank has Branches in all the States and Union Territories except in Manipur (State) and in Dadra & Nagar Haveli (UTs) 45 7 1

Specialised Branches/ Offices 8 Specialized Branches Overseas/International Business Branches 3 Capital Market Service Branch 1 Industrial Finance Branches 2 Corporate Finance Branches 3 Large Corporate Branches 2 Asset Recovery Management Branches 12 Housing Finance Branches 5 Government Transactions Branch 1 Service Branches 23 SME Branches 60 Mid Corporate Branches 69 Satellite Offices 74 Ultra Small branches 936 Business Process Management Centre (Back Office) 1 Extension Encounters 12 Specialized Offices Central Processing Centres 19 Foreign Exchange Business Dealing/Processing Centres 9 Electronic Payment and Settlement Office 1 Central Pension Processing Cell 1 Lead District Offices 27 Total 1261

9 Net Profit (Quarterly) Sep. 2012 463 Dec. 2012 508 Mar. 2013 592 Mar. 2012 309 Jun. 2012 440 Q4-o-Q4 Growth : 92%

Net Profit March 13 ` 2004 crore March 12 ` 1313 crore March 11 ` 1048 crore March 10 ` 813 crore y-o-y Growth : 53% 10

Geographical Distribution of Domestic Business 11 Geographical Region States No of Brs. Deposits Advances Business CD Ratio Central Region Eastern Region Chhattisgarh, Madhya Pradesh, Uttarakhand & Uttar Pradesh 493 15158 7142 22300 47.12 Andaman & Nicobar Islands, Bihar, Jharkhand, Orissa & West Bengal 243 10039 5034 15074 50.15 North Eastern Region Northern Region Southern Region Arunachal Pradesh, Assam, Meghalaya, Mizoram, Nagaland, Sikkim & Tripura Chandigarh (UT), Delhi, Haryana, Himachal Pradesh, Jammu & Kashmir, Punjab & Rajasthan Andhra Pradesh, Karnataka, Kerala, Lakshadweep, Pondicherry (UT) & Tamil Nadu 31 576 225 801 39.03 364 42046 23847 65893 56.71 1513 59485 54711 114196 91.97 Western Region Goa, Gujarat & Maharashtra 289 28493 36865 65358 129.39 Total (Before netting PWO & excl. CODs) 2933 155797 127825 283622

12 Global and Domestic Business Particulars Actuals Growth in 2011-12 Growth in 2012-13 Mar 11 Mar 12 Mar 13 Amt % amt % Global Business 243946 283558 334779 39612 16.24 51221 18.06 Global Deposits 135596 157941 185356 22345 16.48 27415 17.36 Global Advances 108350 125617 149423 17267 15.94 23806 18.95 Domestic Business 224331 258660 291337 34329 15.30 32677 12.63 Domestic Deposits 126796 147707 167055 20911 16.49 19348 13.10 Domestic Advances 97535 110953 124282 13419 13.76 13329 12.01 CASA Deposits 41690 46424 51954 4734 11.36 5530 11.91 Current Deposits 10484 12129 13937 1645 15.69 1808 14.91 Savings Bank 31206 34295 38017 3089 9.90 3722 10.85 Card Rate Term Deposits 45744 62226 75680 16482 36.03 13454 21.62 Bulk Deposits (DRI+COD) 35115 33433 29715-1682 -4.79-3718 -11.12 of which DRI Deposits 24142 22101 18457-2041 -8.45-3644 -16.49

13 Global Business Composition

CASA Deposits (Domestic) 14 Mar-12 Dec-12 Mar-13 Deposits 147,707 Deposits 150,723 Deposits 167,055 CASA 46,478 CASA 48,323 CASA 51,926 CASA (%) 31.47 CASA (%) 32.06 CASA (%) 31.08

Bulk Deposits (DRI+COD) 15 DRI Deposits 24142 22101 18457 % of DRI to Domestic Deps 19.04 14.96 11.05 CoDs 10973 11332 11258 % of CoDs to Domestic Deps 8.65 7.67 6.74 Total Bulk Deposits 35115 33433 29715 % of Bulk to Domestic Deps 27.69 22.63 17.79

16 Deposits

17 Core Term Deposits- Actuals Vs. Average (Domestic) 80000 75000 75680 70000 69189 67110 65000 60000 62226 63185 62806 63270 62905 64359 Average Actual 55000 55144 50000 Mar 12 June 12 Sep 12 Dec 12 Mar 13

18 Advances - Actuals Vs. Average (Domestic) 130000 125000 124282 120000 116347 115000 110953 112432 111797 113203 Average Actual 110000 110957 111477 111663 105000 102560 100000 Mar 12 June 12 Sep 12 Dec 12 Mar 13

Credit Portfolio 19 Particulars Mar. 2012 Mar. 2013 Domestic Advances (Gross) y o y Growth (%) 110,953 124,282 12.01 - Retail Credit 18,295 19,620 7.24 MSE Credit (Mfg) 13,492 15,037 11.45 Agriculture Credit 17,409 20,156 15.78 Credit to Weaker Section 11,034 11,918 8.01 MSME Credit 14,736 16,428 11.48 Domestic Advances (Net) Average Domestic Advances 108,987 122,469 12.37 100,625 110,435 9.75

Retail Credit Components 20 Particulars Housing Loans (Direct) Education Loans Advance March, 2012 March, 2013 % to Gr. Adv. % to amt. o/s Advance % to Gr. Adv. % to amt. o/s Growth over March, 2012 Amt % 8,424 5.64 3.66 8,924 5.97 4.05 500 5.94 2,384 1.60 2.06 2,556 1.71 3.48 172 7.21 Vehicle Loans 1,026 0.69 3.51 1,176 0.79 3.74 150 14.62 Personal Loans 4,404 2.95 8.51 4,353 2.91 9.07 (51) (1.16) Gold Loans 730 0.49 0.00 1,473 0.99 0.34 743 101.78 Mortgage Loans 1,129 0.76 10.19 969 0.65 9.70 (160) (14.17) Others 197 0.13 2.03 169 0.11 2.96 (28) (14.21) Total Retail Credit 18,294 12.24 4.85 19,620 13.13 5.06 1326 7.25

Social Lending - Targets Surpassed under Priority Sector 21 Particulars March, 2012 March, 2013 Y-o-Y Growth (%) Mandatory Target (%) Achievement (%) Priority Sector Advances 41,383 46,437 12.21 40.00 44.62 Agriculture 17,409 20,156 15.78 18.00 19.37 - Direct Agriculture 13,585 16,018 17.91 13.50 15.39 - Indirect Agriculture 3,824 4,138 8.21 - - Micro & Small Enterprises 13,492 15,037 11.46 - - Other Priority Sector 10,483 11,244 7.26 - - Advances to Weaker Section 11,034 11,918 8.01 10.00 11.45 Advances to Minority 6,609 7,601 15.01 15.00 16.37 Advances to Women 7,344 8,245 12.27 5.00 7.92 ANBC Level 91,542 104,067 13.68

22 Performance under Gold Loans The Gold Loans of the Bank have shown appreciable growth during the year. Branches from various regions are sanctioning JLs and the Bank has at present 109 Gold Loan Shoppes for quick disposal of Gold loans. Particulars Mar-12 Dec 12 Mar 13 % Growth Gold Loan - Priority 2,840 4,305 4,798 68.96 JL - Agriculture (Crop) 1,821 2,832 3,009 65.26 JL - Agriculture (Non-Crop) 245 428 550 124.84 SyndSwarna 774 1,044 1,239 60.01 Gold Loan - Non-Priority 730 1,206 1,473 101.75 SyndSwarna Express 730 1,206 1,473 101.75 Total Gold Loan 3,570 5,511 6,271 75.67

Power, Telecom, Aviation and Roads (Balance outstanding) 23 Particulars March, 2012 March, 2013 Variation (%) Restructured Power 11243 12217 8.66 2344.39 - State Owned 6904 7296 5.68 2344.39 - Private Owned 4239 4921 16.08 - Telecom 2208 2459 11.37 141.65 Aviation 1417 908 (35.92) 846.36 Roads & Ports 1097 1115 1.64 27.04

24 Particulars ( Fund & Non-fund Based) Credit Portfolio Industry Wise (i) Food Processing 713 0.58 926 0.67 643 Sugar 192 0.16 129 0.09 98 Edible Oil & Vanaspati 143 0.12 87 0.06 60 T ea & Coffee 12 0.01 13 0.01 10 T extiles- 1915 1.56 2313 1.67 2255 Out of which Cotton Textiles 552 1.56 859 0.62 795 Other T extiles (Including Jute) 1363 0.45 1454 1.05 1460 Leather and Leather Product 107 1.11 120 0.09 96 Paper and Paper Product 367 0.09 360 0.26 336 Petroleum, Coal Product and Nuclear Fuels % to Gross Adv. % to Gross Adv. Mar 12 Mar 13 Dec 12 2174 0.30 4086 2.95 3257 Rubber & Rubber Products 251 0.20 143 0.10 176 Tobacco & Tabbaco Products 13 0.01 12 0.01 11 Other Industries 5009 4.09 2313 1.67 4401

Credit Portfolio Industry Wise (ii) 25 Particulars Chemical & Chemical Products 2,499 2.04 3,240 2.34 2,465 Out of which Fertilizer 745 0.61 1,643 1.19 656 Out of which Drugs & Pharmaceuticals 385 0.31 353 0.26 332 Out of which Petro Chemicals 1,238 1.01 925 0.67 1,281 Cement & Cement Product 769 0.63 979 0.71 977 Iron & Steel 4,529 3.70 5,154 3.73 5,105 All Engineering 4,103 3.35 4,421 3.20 4,514 Vehicles, Vehicles Parts & Transport Equipment Mar 12 581 0.47 761 0.55 629 Gems & Jewellery 756 0.62 1,140 0.82 1,005 Construction 3,057 2.50 3,450 2.50 3,560 % to Gross Adv. % to Gross Adv. Mar 13 Dec 12

Credit Portfolio Industry Wise (iii) 26 Particulars Mar 12 % to Gross Adv. Mar 13 % to Gross Adv. Dec 12 Infrastructure Finance 16826 13.74 18458 13.35 16962 Power 11214 9.15 12191 8.82 11401 Telecommunication 2188 1.79 2439 1.76 1960 Roads & Ports 1048 0.86 1115 0.81 1277 Other 2377 1.94 2712 1.96 2324 Computer Software 216 0.18 246 0.18 242 Other Metals & Metal Products 1268 1.04 1183 0.86 1178 Coal 167 0.14 69 0.05 72 Mining 130 0.11 91 0.07 158

27 Credit - Deposit Ratio March 11 March 12 March 13 Gross Deposits 135596 157941 185356 Gross Advance 108350 125617 149423 Global CD Ratio 79.91 79.53 80.61 Domestic CD Ratio 76.92 75.12 74.40

Restructured Advances 28 Under As on March, 2013 (Cumulative) During FY 2011 12 During FY 2012-13 As on March, 2012 (Cumulative) Standard Assets Sub-Standard Assets Doubtful Assets Total No. of borrowers 1,27,337 64,174 40,368 1,36,631 Amount outstanding 8,189 3,147 5,617 6,020 No. of borrowers 6,013 95 428 3,862 Amount outstanding 243 3 25 216 No. of borrowers 6,188 23 128 5,477 Amount outstanding 693 1 6 665 No. of borrowers 1,39,538 64,292 40,924 1,45,970 Amount outstanding 9,126 3,150 5,648 6,901

Non Performing Assets (NPA) 29 Particulars (Absolute) Mar. 2012 Dec. 2012 Mar. 2013 Gross NPA 3,183 3,160 2,979 Net NPA 1,185 1,141 1,125 Provision Coverage Ratio (%) 80.06 83.01 83.41 31.12.12 2.31 31.12.12 0.85 31.03.12 2.53 31.03.13 1.99 31.03.12 0.96 31.03.13 0.76 Gross NPA (%) Net NPA (%)

30 Particulars Movement as on Mar - 12 Mar - 13 A. Gross NPA at the beginning 2,599 3,183 B. Less: (i) Upgradation (incl. reduction due to Operations) 805 301 (ii) Recoveries 838 730 (iii) Write Offs (incl. Prudential) 891 1297 (iv)decrease due to operation/foreign exchange fluctuation NPA Level and Recovery 39 18 Total (B) 2,573 2,346 C. Add: Fresh NPA 3,156 2,142 Gross NPA at the end (A-B+C) 3,183 2,979 2012-13 Q4 3,160 177 260 340 28 805 624 2,979

31 Investment Portfolio (Gross)

Investment Category 32 Category Composition as on Mar 2012 Dec - 2012 Mar - 2013 HTM 35,267 35,715 37,533 % to Investment 86.26 82.67 82.14 AFS 5,619 7,487 7,879 % to Investment 13.74 17.33 17.24 HFT 0.00 0.00 282 % to Investment 0.00 0.00 0.62 Gross Investment 40,886 43,202 45,694 Deprn. & Provision for NPI 71 34 46 Net Investment 40,815 43,168 45,648

Investment Holdings 33 Particulars Composition as on 31-03-2013 HTM AFS HFT Gross Investment Central & State Govt. 37384.31 2,781.87-40,166.18 Other Approved Securities 0.10 18.89-18.99 Shares - 349.47-349.47 Debentures & Bonds - 1,904.98-1,904.98 Subsidiaries & Joint Ventures 33.60 - - 33.60 Others 114.58 2,704.03 282.39 3,101 Sub Total 37,532.59 7,759.24 282.39 45574.22 Less: Repo - - - - Net Investment 37,532.59 7,759.24 282.39 45,574.22

Investment Scenario 34 Particulars March, 2012 March, 2013 Y-o-Y Growth Amount % SLR 36,554 40,185 3,631 9.93 Non - SLR 4,332 5,509 1,177 27.17 Total 40,886 45,694 4,808 11.76 Interest Income From Investments 2,736 3,231 495 18.10

35 Earnings Quarterly Q4(2011-12) Q4(2012-13) Op. Profit Net Profit Op. Profit Net Profit 880 309 901 592 Quarterly Growth (Op. Profit) = 2.39% Quarterly Growth (Net Profit) = 91.59%

Earnings 36 Annual March, 2012 March, 2013 Op. Profit Net Profit Op. Profit Net Profit 3,347 1,313 3,450 2,004 Yearly Growth (Operating Profit) = 3.08% Yearly Growth (Net Profit) = 52.63%

Business and Profitability 37 Business Mar. 2012 Dec. 2012 (9M) Mar 2013 Per Branch 98.98 102.63 105.96 Per Employee 10.74 11.56 12.57 Profit ` Lakh Mar. 2012 Dec. 12 (9M) Mar. 2013 Per Branch Per Employee 48.72 68.19 68.32 5.29 7.68 8.11

Performance Indicators 38 Mar. Dec. Mar. Particulars 2012 2012 2013 (%) (%) (%) Return on Assets 0.81 1.04 1.07 Net Interest Margin (NIM) 3.43 3.27 3.19 Return on Equity 17.88 21.55 22.78 Yield on Advances 10.98 10.67 10.51 Cost of Deposits 6.74 6.92 6.83 Gross NPA 2.53 2.31 1.99 Net NPA 0.96 0.85 0.76 CRAR (Basel - II) 12.24 11.38 12.59

Cost Ratios (%) 39 Emp. Cost & Cost to Income Ratio Quarterly Yearly Mar -12 Mar-13 Mar - 12 Mar - 13 Cost to Income Emp. Cost to Income Cost to Income Emp. Cost to Income Cost to Income Emp. Cost to Income Cost to Income Emp. Cost to Income 51.66 36.34 48.32 33.19 45.68 30.70 47.96 32.88

Cost and Yield (%) 40 Cost of Deposits Mar. 12 6.74 Dec. 12 6.92 Mar. 13 6.83 Yield on Advances Mar. 12 10.98 Dec. 12 10.67 Mar. 13 10.51

Cost and Yield (%) Contd. 41 Dec 12 6.35 Mar - 12 6.28 Cost of Funds Mar 13 6.25 Yield on Investments Mar 12 7.53 Dec 12 7.75 Mar 13 7.75

Key Ratios 42 (Y) Mar. 13 = 3.19%(Y) (9M) (Y) Dec. 12 = 3.27%(9M) Mar. 12 = 3.43%(Y) NIM for Mar. 2013 Qrtr. = 2.97% (Y) (9M) (Y)

Earning / Profitability Ratio (%) 43 Particulars March, 2012 December, 2012 (9M) March, 2013 (Y) Return on Assets ( Net Profit / AWF) Return on Equity (Net Profit / Equity) 0.81 1.04 1.07 17.88 21.55 22.78 Book Value per Share (`) [FV - ` 10] 150.13 173.33 175.12 Earning per Share (%) [FV - ` 10] 22.89 31.28 33.30 Other Income to Total Income (%) 6.58 5.73 6.42 Asset Utilisation (Op. Profit / AWF) 2.06 1.88 1.85 Net Interest Income to AEA 3.43 3.27 3.19 Other Income to AWF 0.66 0.57 0.63 Equity Dividend proposed (%) 38-67

Earnings and Profitability 44 Particulars March 2012 March 2013 INCOME y-o-y Growth (%) Interest Income on Advances 12,371 13,525 9.32 Interest Income on Investments 2,736 3,231 18.10 Interest on IT Refund 10 78 680 Other Interest Income 151 287 90.07 Other Income 1,076 1,174 9.14 TOTAL INCOME 16,344 18,295 11.94 EXPENDITURE Interest Expended 10,183 11,667 14.57 Staff Expenses 1,892 2,179 15.21 Other Operating Expenses 923 1,000 8.35 TOTAL EXPENSES 12,997 14,846 14.22 OPERATING PROFIT 3,347 3,450 3.05 Provision & Contingencies 2,034 1,446 (28.95) NET PROFIT 1,313 2,004 52.62

Earnings and Profitability (Quarterly) 45 Particulars Mar 2012 Dec 2012 Mar 2013 INCOME Growth Q4-o-Q4 (%) Growth Q4-o-Q3 (%) Interest Income on Advances 3,300 3,333 3,465 5.02 3.97 Interest Income on Investments 755 813 831 9.99 2.23 Other Interest Income 70 75 86 22.49 14.03 Net Profit on Sale of Investments 13 35 42 212.07 19.32 Other Income 286 234 357 24.87 52.62 TOTAL INCOME 4,424 4,490 4,781 8.06 6.48 EXPENDITURE Interest Expended 2,788 2,821 3,307 8.93 7.67 Staff Expenses 504 551 579 14.79 5.14 Other Operating Expenses 252 254 264 4.79 3.67 TOTAL EXPENSES 3,544 3,626 3,880 9.47 7.00 OPERATING PROFIT 880 864 901 2.35 4.27 Provisions & Contingencies 571 356 309 (45.92) (13.19) NET PROFIT 309 508 592 91.59 16.49

46 Net Interest Income Net Interest Income (NII) Quarterly Yearly Mar - 12 Mar - 13 Mar - 12 Mar -13 1,337 1,344 5,085 5,454 Quarterly Growth 0.52 % Yearly Growth 7.26%

NII & Burden (Quarterly) 47 Particulars (` in Crore) Mar. 2012 Dec. 2012 Mar. 2013 Q4-o-Q4 Growth (%) Q4-o-Q3 Growth (%) Interest Income 4,125 4,221 4,381 6.21 3.79 Interest Expended 2,788 2,821 3,037 8.93 7.66 Net Interest Income (NII) 1,337 1,400 1,344 0.52 (4.00) Other Income 300 269 400 33.33 48.70 Operating Expenses 756 805 842 11.38 4.60 Burden (Operating Expenses - Non Interest Income) 456 536 442 (3.07) (17.54)

NII & Burden (Y-o-Y) 48 Particulars (` in Crore) Y-o-Y Mar. 2012 Mar. 2013 Growth (%) Dec. 2012 (9M) Interest Income 15,268 17,121 12.14 12,739 Interest Expended 10,183 11,667 14.57 8,630 Net Interest Income (NII) 5,085 5,454 7.26 4,109 Other Income 1,076 1175 9.20 775 Operating Expenses 2,814 3,179 12.97 2,336 Burden (Operating Expenses - Non Interest Income) 1,738 2,004 15.30 1,561

Interest Analysis 49 (` in Crore) Particulars FY ENDED Mar. 2012 Mar. 2013 Growth (%) Dec. 2012 (9M) Interest Income 15,268 17,121 12.13 12,739 Interest on Advances 12,371 13,525 9.32 10,059 Interest on Investments 2,736 3,231 18.09 2,400 Interest on Call Money Lending / Repo 151 287 90.07 202 Others (Int. on IT Refund) 10 78 680.00 78 Interest Expended 10,183 11,667 14.56 8,630 Interest Paid on Deposits 9,326 10,754 15.30 7,961 Interest paid on RBI and Inter Bank Borrowings 80 76 (5.00) 57 Other Interest Expenditure 777 837 7.72 612 Net Interest Income 5,085 5,454 7.26 4,109 Net Interest Margin (NIM) 3.43% 3.19% 3.27%

50 Particulars Quarterly Interest Analysis Quarterly Growth (%) Mar. 2012 Dec. 2012 Mar. 2013 Q4-o-Q4 Q4-o-Q3 Interest Income 4,125 4,221 4,381 6.21 3.79 Interest on Advances 3,300 3,333 3,465 5.00 3.96 Interest on Investments 755 813 831 10.07 2.21 Interest on Call Money Lending / Repo (` in Crore) 70 75 85 21.43 13.33 Others (Int. on IT Refund) 0 0 0 - - Interest Expended 2,788 2,821 3,037 Interest Paid on Deposits 2,582 2,572 2,793 Interest paid on RBI and Inter Bank Borrowings 19 21 19 8.93 8.17-7.66 8.59 (9.52) Other Interest Expenditure 187 228 225 20.32 (1.32) Net Interest Income 1,337 1,400 1,344 Net Interest Margin (NIM) 3.60% 3.29% 2.97% 0.52 (4.00)

Other Income 51 (` in Crore) Particulars FY Ended Mar. 2012 Mar. 2013 Growth (%) Dec. 2012 (9M) Commission & Brokerage 514 513 (0.19) 350 Commission on Govt. Business 37 34 (8.11) 24 Sub Total 551 547 Net Profit from FX Transactions 117 81 (0.73) (30.77) 374 62 Dividend Earned 6 6-6 Recovery in w/o A/c.s 104 150 44.23 87 Miscellaneous Income 209 265 26.79 162 Total (Excl. Trading Profit) 987 1,049 6.28 691 Net Profit on Sale of Investment 89 125 40.45 83 GRAND TOTAL 1,076 1,175 9.20 774

Other Income (Quarterly) 52 (` in Crore) Particulars Q4 vis a vis Q3 Growth (%) Mar. 2012 Dec. 2012 Mar. 2013 Q4-o-Q4 Q4-o-Q3 Commission & Brokerage 150 125 162 8.16 Commission on Govt. Business Net Profit from FX Transactions 9 7 Sub Total 159 132 30 28 29.79 10 7.89 38.71 172 8.14 30.27 19 (35.40) (30.79) Dividend Earned - 1 - - (100.00) Recovery in w/o A/c.s 52 19 63 21.15 231.58 Miscellaneous Income 46 54 103 123.91 90.74 Total (Excl. Trading Profit) 287 234 357 24.51 52.71 Net Profit on Sale of Investment 13 35 42 222.08 19.63 GRAND TOTAL 300 269 400 33.33 48.70

Operating Expenses 53 Particulars FY Ended Mar. 2012 Mar. 2013 Growth (%) (` in Crore) Dec. 2012 (9M) Staff Expenses 1,891 2,179 15.23 1,600 Rent, Taxes & Lighting 167 190 13.77 144 Printing & Stationary 16 22 37.50 11 Advertisement & Publicity 15 20 33.33 10 Depreciation on Fixed Assets 66 101 53.03 71 Auditors Fees 24 20 (16.67) 17 Law Charges 7 7-5 Postage, Telephone etc. 29 33 13.79 24 Repairs & Maintenance 95 75 (21.05) 56 Insurance & Guarantee Fee 125 138 10.40 104 Other Expenditure 379 393 3.69 294 TOTAL 2,814 3,178 12.94 2,336

Operating Expenses (Quarterly) 54 (` in Crore) Growth (%) Particulars Mar. 2012 Dec. 2012 Mar. 2013 Q4-o-Q4 Q4-o-Q3 Staff Expenses 504 551 579 14.88 5.08 Rent, Taxes & Lighting 46 49 46 - (6.12) Printing & Stationary 5 3 11 120.00 266.67 Advertisement & Publicity 7 4 10 42.86 150.00 Depreciation on Fixed Assets 19 26 30 57.89 15.38 Auditors Fees 7 7 3 (57.14) (57.14) Law Charges 2 2 2 - - Postage, Telephone etc. 8 7 9 12.50 28.57 Repairs & Maintenance 29 21 19 (34.48) (9.52) Insurance & Guarantee Fee 32 34 34 6.25 - Other Expenditure 97 101 100 3.09 (0.99) TOTAL 756 805 843 11.51 4.72

Provisions 55 Provisions For Yearly Quarterly March, 2012 March, 2013 Dec 2012 March 2013 - NPA 1,446 1,109 208 160 - Standard Assets 263 71 25 107 - Restructured Assets 94 337 127 - - Depreciation on Investments 39 (17) 6 (14)

56 AS 15 Superannuation Schemes Provision Made March, 2012 Dec 2012 (9M) March, 2013 Pension 375 428 697* Gratuity 148 132 167 Leave Encashment 34 37 81 Total 557 597 945 * This includes additional provision of Rs. 25 Crs. made to Pension Fund over and above the actuarial liability.

57 AS 15 Quarterly Provisions Provision Made Mar. 2012 (3M) Dec. 2012 (3M) Mar. 2013 (3M) Pension 113 168 283 Gratuity 41 26 22 Leave Encashment 5 19 44 Total 159 213 349

58 Taxation Provisions Provision Made March, 2012 Dec, 2012 (9M) March, 2013 Income Tax (Domestic) 334 296 338 Income Tax (London) 35 18 26 MAT Credit Entitlement Availed - (460) (574) Deferred Tax Assets (DTA) (39) (241) (231) Write Back of Excess Provisions (256) - - Total 74 (387) (441)

59 Taxation Provisions (Quarterly) Provision Made Dec. 2012 (3M) March, 2012 (3M) March, 2013 (3M) Income Tax (Domestic) 131 168 40 Income Tax (London) 4 6 7 MAT Credit Entitlement Availed (141) - (114) Deferred Tax Assets (DTA) (169) (37) 10 Write Back of Excess Provisions - (256) - Total (175) (119) (57)

60 Capital Adequacy Particulars December, 2012 (9M) March, 2012 March, 2013 Tier I Capital (Basel II) 8,510 8,751 10,040 Tier II Capital (Basel II) 3,972 3,225 4,063 Total Capital (Basel II) 12,482 11,976 14,103 Risk Weighted Assets (RWA) 1,09,624 97,830 1,12,060 CRAR (Basel II) (%) 11.38 12.24 12.59 Tier I CRAR (Basel II) (%) 7.76 8.94 8.96 Tier II CRAR (Basel II) (%) 3.62 3.30 3.63 CRAR (Basel I) (%) 10.29 10.81 11.12

CRAR Basel II (%) 61

Particulars Basel I Basel - II March, 2012 March, 2013 March, 2012 March, 2013 Paid up Capital 601.95 601.95 601.95 601.95 Perpetual Non-Cumulative - - - - Preference Shares Statutory Reserve 2,073.32 2,574.42 2,073.32 2,574.42 Capital Reserve 136.08 138.49 136.08 138.49 Share Premium 1,080.22 1,080.22 1,080.22 1,080.22 Revenue and General Reserve 3,592.96 4,405.45 3,592.96 4,405.45 Special Reserve u/s 36 (1)(viii) of IT 547.00 752.00 547.00 752.00 Act, 1961 Balance of Profit - - - - Innovative Tier II Bonds 773.00 773.00 773.00 773.00 Total Tier I (Core) Capital 8,804.53 10,325.53 8,804.53 10,325.53 Less: Intangible Assets Tier I Capital - of above DTA 37.21 268.16 37.21 268.16 - Inv. In Subs. & Associates 0.25 0.13 16.68 16.68 Total Deduction 37.46 268.29 53.89 284.84 Total Tier I Capital 8,767.07 10,057.24 8,750.64 10,040.69 Tier I Ratio 7.89 7.91 8.94 8.96 62

63 Tier II Capital Basel I Basel - II Particulars March, 2012 March, 2013 March, 2012 March, 2013 Revaluation Reserve (@ 45%) 452.43 439.09 452.43 439.09 Hybrid Capital (Upper Tier II Bonds) 819.70 819.70 819.70 819.70 General Provisions 724.91 848.97 724.91 848.97 Investment Reserve Account - 11.57-11.57 Provision for Standard Assets - - - - Subordinated Term Debts 1,245.00 1,960.00 1,245.00 1,960.00 Tier II (Gross) 3,242.04 4,079.33 3,242.04 4,079.33 Less: Investment in Subsidiaries & Associates - 0.12 16.67 16.67 Total Deduction - 0.12 16.67 16.67 Total Tier II Capital 3,242.04 4,079.21 3,225.37 4,062.66 Total Capital (Tier I + Tier II) 12,009.11 14,136.45 11,976.02 14,103.35 Tier II Ratio 2.92 3.21 3.30 3.63

64 Net Worth Particulars 31.03.12 31.03.13 Share Capital : Equity Share Capital 602 602 Perpetual Non Cumulative - - Preference Shares Add: Reserves & Surplus (Excl. Revaluation Reserve) i. Statutory Reserve 2,073 2,574 ii. Capital Reserve 136 138 iii. Share Premium 1,080 1,080 iv. Revenue Reserve 3,012 3,824 v. General Reserve 581 581 vi. Investment Reserve - 12 vii. Special Reserve 547 752 viii. Balance of Profit - - Sub Total 7,429 8,961 Capital & Free Reserves 8,031 9,563 Less: Intangible Assets - - Net Worth 8,031 9,563 Less: DTA (Net) 37 268 Tangible Net Worth 7,994 9,295

Achievements & New Initiatives

Achievements & New Initiatives 2012-13 66 Bank has opened 215 new branches across the country taking the Bank s Branch Network to 2934 Branches including one at London branch. Bank has expanded its Network to 35 more districts in the country. Bank has 41 Regional Offices, 60 SME branches, 69 Mid Corporate Branches, 23 Service branches, 9 Foreign Exchange Processing Centres, 8 Regional Inspectorates, 7 Staff Training Centers, 27 Lead District Offices, 19 Central Processing Centres, 41 Currency Chests,1 Central Pension Processing Centres, 8 Stationary Pools, and 1 Electronic Payments And Settlement Offiice. Total Delivery Channels (Branches, ATMs, Ultra Small Branches, Satellite Offices and Extension Counters) stood at 5262 as at 31 st March 2013. To have better control and business focus, 3 new Regions have been formed at Bangalore, Delhi and Mumbai taking the number of Regional Offices from 38 to 41. Mid Corporate Credit Department and New Vertical for Fee Based Income created last year have started giving results. 6 ARMB new branches opened to improve recovery. START Team formed at RO s for improving recovery performance and monitoring of NPAs & SMAs of loans below ` 10.00 lakh.

Achievements & New Initiatives 2012-13 67 Bank is the SLBC convener in Karnataka state and UTLBC Lakshadweep. Lead Bank responsibility has increased to 27 districts (7 in Karnataka, 2 in Kerala,5 in AP,9 in UP, 3 in Haryana & 1 in Lakshadweep) during 2012-13. Bank has surpassed all the mandatory targets under Priority Sector Credit and its subsectors for the year 2012-13. 100% achievement of coverage of unbanked villages under Financial Inclusion Plan. Bank has taken a no of steps for smooth roll out of Direct Benefit Transfer in the identified Districts. These initiatives are expected to go a long way in passing on the Economic benefits to the intended beneficiaries seamlessly. SB cum OD product with a limit of Rs.10,000 /- introduced with provision to pay interest on credit balances. SyndicateBank in association with National Payment Corporation of India (NPCI) is issuing SyndicateBank RuPay Kisan Card to farmers who have availed Kisan credit card facility from the bank.

Achievements & New Initiatives 2012-13 68 Bank has commenced the distribution of Mutual Fund products of 9 Asset Management Companies at select branches. Bank has introduced Gold Loan Shoppe concept from April 2012 to facilitate quick and easy sanction of loans against Gold and has opened 109 Gold Loan Shoppe at select Branches. Bank has launched SyndicateBank VISA International Gold Debit Card. The GOLD Card provides customers with higher daily transactions limits with a daily limit of Rs.25,000/- for Cash withdrawal and Rs.50,000/- limit for use at Merchant Establishments. Bank offers Debit / Credit Card Swiping machines SYNDPOS for use at Merchant Establishments for accepting payments by customers through Credit / Debit / Pre-paid/ Charge card. Other than the conventional POS machines, Bank is also offering GPRS POS machine for wireless operations.

Customer Conveniences 69 SyndNavaratna Savings Account has been launched for improving its CASA base. The product caters well for the salaried class employed with MNCs/Blue chip companies/reputed private organizations/government and semi-government undertakings. E-Lounge facilities have commenced at our Bangalore HSR Layout branch. This is a Self Service Customer Kiosks with facilities for Passbook Printing, Cash Deposit and Cheque Deposit. Bank has opened a Business Process Management Centre at Bangalore for carrying out the Back Office functions of the Bank and for faster opening of accounts. On the occasion of its Foundation day, Bank has launched an online facility for remittances of donations by the customers towards the Prime Minister s National Relief Fund. Bank has designated totally 64 Branches as specialized MSME Branches to provide the focused thrust for growth of MSMEs, of which 9 new Branches are designated during 2012-13. Bank has entered tie-up arrangement with manufacturers for financing commercial vehicles with M/s Tata Motors, M/s TVS Motors, M/s Bajaj Auto, M/s Force Motors, M/s Maruthi, Hyundai and Piaggio.

Capital/ Fund Raising 70 Bank has raised USD 500 Million on 12 th October 2012 under MTN programme for funding requirement of London Branch at very competitive rates. The issue was oversubscribed by more than 5 times. Bank has plans to raise further MTN Bonds funds for London Branch during 2013-14. Bank has plans to raise Equity Capital during the current fiscal.

Mutual Fund and Insurance products Distribution 71 Bank has commenced the distribution of Mutual Fund products of 9 Asset Management Companies at select branches. Bank has approved the distribution of LIC Products and will start the delivery shortly. Bank is already having tie-up arrangement with M/s. United India Insurance Company for distribution of Non-Life Insurance Products.

Awards and Recognition Financial Inclusion: Based on a survey commissioned by Business Standard on the contribution of large public sector Banks towards Financial Inclusion, the Bank along with SBI has been awarded the Best Bank award for its contribution towards Financial Inclusion. SKOCH Foundation s Digital Inclusion Awards 2012: Gold award has been conferred to SyndicateBank at SKOCH Foundation s Digital Inclusion Awards 2012, for BCP and IT DR Project, the highest Independent honour in India, at a colourful function on 18/09/2012 at New Delhi A Certificate of Merit was also awarded to SyndicateBank for BCP & IT DR Project for being rated amongst the TOP 100 ICT projects in India during 2012. Self Help Groups: During the year 2011-12, Bank was adjudged Best Performer among commercial banks operating in Karnataka by NABARD for its performance under the category of Highest Average Loan Size in relation to the SHG-Bank linkage programme. SyndRSETIs: our Manipal and Kumta RSETIs have been adjudged as the Country s best and Second Best RSETIs as on 31.03.2012 for imparting Training and encouraging the youth to take up Self-Employment ventures in order to mitigate the problem of unemployment/ under employment of educated youth in the rural / semi-urban areas in the country. Shri. Jairam Ramesh, Hon ble Minister for Rural Development, Govt of India has presented the awards at Vigyan Bhavan, New Delhi on 28.07.2012. 72

Road Ahead 73 Bank is targeting substantial business level of `4,19,000 crore by 31.03.2014 pursuing Excellence, nothing but Excellence and adopted the same as the Corporate Theme for 2013-14.

74

Priorities Ahead 75 Stabilization of Business Process Management Centre (BPMC), for facilitating the centralised Account Opening and extending the same to other centers. Stabilization of E-Lounge at our Bangalore HSR layout Branch and extending the same to other select centers. Establishment of HNI lounge in important centers to extend focused service to HNI customers. Strengthening Central Processing Centers (CPC) to drive housing Loans aggressively. Activating the MSME, MID Corporate branches to cater to the needs of borrowers of these segments. Reaching 3000 Branch Network by 30.06.2013 and the 3200 mark by December 2013.