Beyond the Euphoria: Sanlam s views on growth aspects for our business given the new dawn in South Africa

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Beyond the Euphoria: Sanlam s views on growth aspects for our business given the new dawn in South Africa Ian Kirk Group Chief Executive Officer UBS Conference 18 October 2018

Agenda Operating Environment Group Strategy Pan-African opportunities for Sanlam Cluster Priorities Conclusion

Operating Environment H1:2018

Business environment: Global outlook Low growth and high unemployment Investment market volatility Rising interest rates Currency volatility South Africa Rest of Africa Slow growth in Namibia amidst job losses, tax increases and a weak credit environment Modest growth in Angola and Nigeria, but higher oil prices are supportive Economic recovery continues elsewhere with strong growth in low income countries Strong growth relative to ROW External risks manageable Modest policy tightening expected India & Malaysia Global Global economic growth peaking Tightening global financial conditions Escalation in trade protectionism between the US and China

Business environment: South Africa Consumer Debt levels Households have deleveraged reducing their debt level from 85.7% of personal disposable income in 2008 to 71.3% currently Household savings increased from -2.3% of personal disposable income in 2007 to +0.4% currently Real disposable income growth fell 1% annualised in 2Q18 Credit extended to households is flat in real terms Debt levels Debt-to-GDP ratio approaching unsustainable levels Including Treasury guarantees made to SOC s and other contingent liabilities (RAF) the percentage is 70% In aggregate SOCs are in a cash deficit position given weak operational performance 13.6% of Main Budget revenue is used to service debt Unemployment Real GDP growth of 5% required to reduce historically high structural unemployment rate of 27.2% Population growth of 1.5% exceeds expected real GDP growth of 0.7% in 2018 Real GDP per capita is declining and living standards have stagnated

Business environment: South Africa (continued) Rating Government revenue numbers on track in the fiscal year to date Ratings risk has eased, but has not been eliminated The focus should shift from preventing further downgrades to ratings improvements National Treasury s intention to boost capital expenditure relative to consumption is a step in the right direction Inflation The spike in fuel prices has added 1% to inflation and eroded consumer purchasing power Core inflation is contained at 4.2%, but risk is skewed to the upside Reserve Bank s goal of targeting an inflation rate of close to 4.5% and currency volatility precludes loosening of monetary policy Exchange rates The Rand is undervalued But, amidst tightening global financial conditions, the currency is vulnerable as investors focus more keenly on EM fundamentals This underlines the importance of a flexible exchange rate and the Reserve Bank s independence South Africa requires uninterrupted access to global capital markets, given its relatively low level of foreign exchange reserves

Business environment: South Africa (continued) Four key factors influencing investor sentiment Expropriation with no compensation Land reform needed for redress and economic inclusion Constitution allows for expropriation within boundary of just and equitable compensation Requires reinforcement of property rights Clarity required to foster investment Levels of Corruption/Irregular expenditure SOCs, municipalities and government departments are focal points Fiscal resources misused with no accountability Services delivery impaired Investor trust and confidence weakened Land reform Bond Yields Infrastructure bottlenecks Sustainable development SOC finances Several SOCs in financial distress Improved liquidity, but uncertainty over Eskom as a going concern Infrastructure bottlenecks a risk SAs announced investment drive must target economic infrastructure capacity National Health Insurance NHI must be linked with fiscal sustainability Revamp of public health system needed Risk of demand overwhelming supply Co-opt the private sector

RamaReality No short term solution to fixing the economy Economy entered a technical recession Battle to regain control of captured state institutions delaying much needed progress Factional infighting in the ANC resulting in economic paralysis Shrinking economy leaving President Ramaphosa vulnerable to rivals both in and outside of the ANC Promoting ANC unity hampers the President from taking all necessary steps to grow the economy

South Africa - Three-year forecast Year-on-year Growth rates (%) Exchange rates 8.8% 8.5% 8.3% 8.3% 18.9 18.7 19.2 19.7 5.2% 5.3% 5.3% 4.7% 14.1 13.3 13.7 14.1 16.4 15.3 15.8 16.2 2.5% 2.1% 1.8% 0.7% GDP CPI avg by calendar year(s) Bonds (ZAR) ZAR/USD ZAR/EUR ZAR/GBP 2018 2019 2020 2021 2018 2019 2020 2021 Source: Sanlam Investment Management

%personal disposable income %personal disposable income Key income drivers Constrained household income Population growth coupled with low levels of employment Household savings ratio (lhs) 12 Household wealth (rhs) 10 8 6 4 2 0-2 -4 90 93 96 99 02 05 08 11 14 17 450 400 350 300 250 200 Positive correlation between economic and insurance growth Population growth employment Increase in productivity/ GDP

Proportion of households by income group 25% 20% 15% 10% 5% 0% No personal income 1 799 800 1 399 1 400 2 499 2 500 4 999 5 000 7 999 8 000 10 999 11 000 19 999 20 000+ 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Source: CRA, SAIRR

Progress we make under tough economic conditions Joined Plug&Play on Insurtech Indiefin (agile platform enabling partnerships) Telco s Sanlam Strategy IFA survey rate Sanlam/Santam 1 st Santam 1 st or 2 nd in all categories testimony to good customer service, broker support and products Preferred insurer should IFA s become tied agents Our strategy on BrightRock is yielding results. Now nr 1 in risk segment In the mass market space we increased market share from 22% to 30% y-o-y influenced by Capitec

Group Strategy

Strategic pillars A strategy that supports sustainable performance A key focus is to deliver on the Pan-African opportunity Our vision To lead in client-centric wealth creation, management and protection in South Africa To be a leading Pan-African financial services group with a meaningful presence in India & Malaysia To play a niche role in wealth and investment management in specific developed markets Our strategic intent Sustainable value creation for all our stakeholders Profitable top-line growth through a culture of client-centricity Extracting value through innovation and improved efficiencies Transformation Enhancing resilience and earnings growth through diversification Responsible capital allocation and management

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 1H18 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Our long term strategic execution Optimising shareholder value with a meaningful cash component Target: SA 9yr risk free + 4% Target: 2% - 4% real growth 1600 1400 1200 1000 800 600 400 200 0 Consistent outperformance of RoGEV target Balancing growth and dividend flows 350 300 250 200 150 100 50 0 Stable dividend growth 10yr CAGR 12% Target Actual Dividend Cash earnings Target is to increase cash generation from SEM operations over time; also need to deliver returns on recent investments, in particular Saham Finances

Diversification Resilience through line of business Line of business (as at 30 June 2018) Line of business incl. Saham (as at 30 June 2018) 100% 2% 100% 2% 3% 90% 80% 13% 9% 10% 9% 90% 80% 9% 9% 13% 8% 70% 13% 20% 70% 24% 60% 50% 23% 60% 50% 33% 40% Admin, health & other 40% Admin, health & other 30% 20% 42% 59% Credit & structuring Investment management 30% 20% 43% 56% Credit & structuring Investment management 10% 0% Group Equity Value Net result from financial services General insurance Life insurance 10% 0% Group Equity Value Net result from financial services General insurance Life insurance

Diversification Resilience through geographic diversification Geographic (as at 30 June 2018) Geographic incl. Saham (as at 30 June 2018) 100% 90% 80% 70% 6% 4% 1% 8% 8% 15% 15% 1% 5% 13% 100% 90% 80% 70% 6% 3% 1% 7% 8% 22% 25% 1% 5% 15% 60% 60% 50% 50% 40% 30% 70% 73% 81% Other international Malaysia 40% 30% 60% 68% 79% Other international Malaysia 20% India 20% India 10% 0% Group Equity Value Net result from financial services VNB Rest of Africa South Africa 10% 0% Group Equity Value Net result from financial services VNB Rest of Africa South Africa

Striving for leadership in South Africa To remain relevant we have to adapt and diversify South Africa Rest of Africa General insurance Middle-income market life Number 1, 2 or 3 position in market share Retain our leadership position Mass affluent investments Wealth management India/Malaysia Index-tracking investments Diversifiers Close the gap Entry-level life 3 rd party asset management Developed markets Employee Benefits Health Niche offering for EM clients

Pan-African opportunities for Sanlam

An unmatched Pan-African footprint Diversification within Sanlam financial and operational capability Luxembourg United Kingdom Ireland France USA Potential future expansion Emerging Markets - Indirect presence Emerging Markets - Direct presence Developed Markets Tunisia Algeria Morocco Niger Mali Senegal The Gambia Guinea Burkina Faso Ivory Coast Ghana Togo Benin Nigeria Cameroon Gabon Republic of the Congo Angola Namibia Botswana South Africa Lebanon Saudi Arabia Egypt Ethiopia Kenya India Uganda Rwanda Burundi Malaysia Tanzania Malawi Zambia Mauritius Madagascar Mozambique Zimbabwe Swaziland Lesotho Philippines Australia

World EM South Africa Ethiopia Côte d'ivoire Rwanda Tanzania DR Congo Ghana Mozambique Burkina Faso Kenya Senegal Cameroon Zambia Zimbabwe Mali Botswana Uganda Namibia Angola Gabon Egypt Mauritius Morocco Madagascar Algeria Nigeria Tunisia Sudan % yr Pan-African GDP growth Driving accelerated organic growth over the medium to long term 10 8 2012-2017 2018-2022 6 4 2 0-2 Source: World Bank

Pan-African insurance penetration Leveraged organic growth over the medium to long term 14.0% Insurance penetration as % of GDP 12.0% 10.0% 8.0% 6.0% 4.0% 2.0% 0.0% World Africa SA Namibia Botswana Morocco Ivory Coast Kenya Ghana Nigeria Life Non-Life

% of GDP Net foreign direct investment 35.0 30.0 25.0 20.0 15.0 10.0 5.0 0.0-5.0 Source: World Bank 2015 2016 2017 2018 2019

Key drivers of insurance penetration A building block to our game plan Underlying economic growth (GDP) New technology opens the market and enable the distribution of products and services Regulatory change, e.g. compulsory retirement savings and general insurance coverage will increase opportunities Africa s demographic dividend population growth and urbanisation Low insurance penetration presents opportunity for growth nascent markets

SEM Pan-Africa Operating Model Lines of business (excluding South African operations) SEM Group CEO & SEM Group functional support SEM Life SEM General Insurance Santam Focus on: - Life insurance - Asset management - Retail credit Focus on: - General insurance - Health business Focus on: - Reinsurance - Specialist Insurance classes Collaboration on Reinsurance

Cluster Priorities

Cluster Priorities Strategic objectives over medium term Sanlam Personal Finance Santam Sanlam Investment Group Digital transformation of the whole value chain Close the gap in entry-level life Implement and manage impact of RDR on intermediary remuneration and business models Launch Glacier DFM in partnership with Sanlam Investment Group Manage business enablers Omni-channel and expanded distribution footprint Cost leadership through value optimization Balance operating profit growth with new transformation initiatives Retain market leadership in South Africa Strategic focus on Saham Finances opportunity Deliver on the opportunity for growth in international markets - specialist and reinsurance Focus on staff retention and transformation Balancing growth and profit in the intermediated South African business, Commercial & Property and specialist segments 4th industrial revolution Leverage on partnerships Use of technology in operations (artificial intelligence used in underwriting decision making and fraud detection) Diversify into higher margin Alternative asset classes Enhance capability to attract 3rd party inflows Transformation as a key driver to attract inflows from institutional clients Continued focus on transformation and people development Continue to optimise Sanlam balance sheet through Sanlam Specialised Finance Align full value chain through cooperation with Glacier Strengthening the turn-around of Sanlam UK, positioning the business for growth and enhancing wealth and asset management offerings for our African client base

Cluster Priorities Strategic objectives over medium term Sanlam Emerging Markets Grow SEM General Insurance portfolio in conjunction with Saham Finances Grow Saham Finances Life Insurance portfolio Drive growth in specialist classes and re-insurance in conjunction with Santam Internal reinsurance optimisation through SAHAM Re, capturing additional profit streams Saham Finances synergies are a priority, with a focus on growth synergies Become the go-to partner for multinational companies in Africa Pan-African footprint enables multinational offering including General Insurance and Employee Benefits Driving organic growth with existing partners, banks, telco s and multinational brokers and insurers Sanlam Corporate Drive growth in Employee Benefits and Health to achieve a fairer market share Provide a coordinated One Sanlam solution to targeted corporates by addressing Employee and Employer Income Statement and Balance Sheet levers Implement strategy, bed down operations and leadership Drive collaboration opportunities (Employee Benefits + Health + other) to increase clients employee value propositions Profitable growth: balance cross-cluster pricing to win and retain business with need to maintain adequate margins Partner with SEM to provide in-country support for clients with an African footprint

Conclusion

Our competitive positioning into the future Our execution capability has set us apart from our peers and will continue to do so Employ some of the best and most experienced skills in the industry A set of capabilities that enable us to execute effectively A compelling offering through our African footprint Competitive and diversified financial solutions Track record of responsible and efficient capital allocation Leader in BBBEE ownership in South Africa Strong and trusted brand Presence in all forms of distribution channels Our diversification creates resilience while offering growth opportunities grounded in our culture of client-centricity

Outlook for remainder of 2018 Economic environment not likely to improve over the short term in South Africa will continue to hamper growth in most lines of business Investment market and currency volatility to persist in environment of heightened global geopolitical risk We will continue to execute on the strategy; deliver on Saham Finances acquisition well positioned for growth in Africa over the medium term drive collaboration opportunities both internally and externally Strong focus on extracting synergies and generating target return from Saham Finances acquisition Obtain shareholder approval for BBBEE share issuance and broader BBBEE strategy