Policy Change Request

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Individual and Family Plans Policy Change Request Thank you for continuing your individual health plan coverage with Providence Health Plan (PHP). Please visit www.providencehealthplan.com for additional information about your health plan choices and premium information. INSTRUCTIONS AND INFORMATION This Policy Change Request form is for current policyholders requesting one or more of the following changes: Cancel a policy Name change Update tobacco usage Remove a dependent from the policy Add a dependent to the policy The effective date of the plan change will be the first of the month following receipt of this form, or requested date. Please note: Does not apply to plans purchased through the Marketplace. Contact the Marketplace at 1-800-318-2596. Please complete this section first for all requests. Please PRINT CLEARLY and provide complete information. Incomplete information may delay your effective date. Complete only the section(s) that apply to your specific request. Member Information Name Current PHP Individual & Family Plan ID Number Residence Address Mailing Address City State Zip Code County Home Phone Number Work Phone/Other Phone Number E-mail Address CANCEL A POLICY: Term policy effective / / (Last date of coverage cannot be earlier than previous month end. See section 9.4 of your contract.) NAME CHANGE: Please complete for each person on the policy whose name needs to be changed (Use separate sheet if needed.) Last Name First Name, Middle Initial Gender 1. On current policy On current policy Effective Date 2. On current policy On current policy 1

UPDATE TOBACCO USAGE: Has any person on this application used tobacco products in any form on an average of four or more times per week within the last 6 months? Yes If Yes: No REMOVE A DEPENDENT FROM THE POLICY: List all Individual or Family Member(s) to be Removed from Policy by Policyholder only (Please include full, legal names.) Name Last 1. Spouse or Domestic Partner (check one) First Name, Middle Initial Gender Age 2. Dependent Child 3. Dependent Child 4. Dependent Child 5. Dependent Child Please explain your relationship to any person listed above whose last name is different than yours: Social Security Number Residence Zip Code ADD A DEPENDENT TO THE POLICY: Add spouse or domestic partner* Add child (age 20 and younger) to a dependent-only policy Add dependent (age 25 and younger to a family policy) Add newborn (within 60 days of birth) Add adopted child (within 60 days of placement) Date of birth: / / Date of placement: / / *A Domestic Partner must be a member of the applicant s same sex, at least 18 years of age and must have legally registered a Declaration of Domestic Partnership and obtained a Certificate of Registered Domestic Partnership in accordance with Oregon state law. 2

List all Individual or Family Member(s) to be Added to Policy (Please include full, legal names.) Name Last 1. Spouse or Domestic Partner (check one) 2. Dependent Child First Name, Middle Initial Gender Age 3. Dependent Child 4. Dependent Child 5. Dependent Child Please explain your relationship to any person listed above whose last name is different than yours: Social Security Number Residence Zip Code 1. Have any family members listed above had Providence Health Plan coverage in the last five years? Yes No 1a. If Yes, list Member I.D. number(s): 2. Do any family members listed above have current health or medical coverage, such as an Employer Group plan (other than Providence Health Plan), Medicare, Social Security Disability, Tricare or other? Yes No 2a. If Yes, list name of insurance company: Policy Number: Effective date of current medical coverage: Termination date of current medical coverage: 3. Does anyone listed above use tobacco? (Tobacco use is defined as the use of tobacco products in any form an average of four or more times per week within the past six months.) Yes No 3a. If Yes, list name and type of product: Other Insurance Coverage Insurance Company (Full Name) Insurance Company Phone Number Address of Insurance Company Type of Insurance coverage: Employer Group Individual Medicare S.S. Disability Portability Other:(Please list): Policy and/or Member I.D. number(s) #1 #2 #3 Name of Insured Family Member(s) Date coverage started Date coverage ends #1 #2 #3! If you have additional Other Insurance Coverage Information, please include on a separate sheet with this application. 3

Please note: Our Standard and Essential medical plan options DO NOT include pediatric dental coverage. Under the health care reform law (the Affordable Care Act or ACA), if you purchase our medical coverage outside of the Marketplace, we must have reasonable assurance that you have obtained separate pediatric dental coverage through a Marketplace-certified pediatric dental plan. This requirement applies whether you obtain coverage for children or adults. Marketplace-certified pediatric dental plans can be found through the Federal Health Insurance Marketplace, www.healthcare.gov. SPECIAL ENROLLMENT QUALIFYING EVENTS: Complete this section only if you are applying outside of open enrollment (May1,2015 December31,2015) If you are adding a dependent outside of Open Enrollment due to a Special Enrollment Qualifying Event, you must complete your policy request form within 60 days of your qualifying event or your loss of coverage, whichever is later. Please indicate the date of your event in the chart below. No effective dates prior to the date of application submission are allowed. Qualifying Event Acquired legal guardianship Adoption, including placement for adoption Birth Qualified Medical Child Support Order (QMCSO) Death primary enrollee causing loss of coverage Submit application within 60 days of the dates below Date of placement Date of adoption or placement Baby's date of birth Date of issuance of Court Order Date of event Divorce or legal separation causing loss of coverage Eligible for state premium assistance under a Medicaid or CHIP program Exceed lifetime limit on medical plan Loss of coverage except for failure to pay the premium Marriage or Registered Domestic Partnership No longer considered a dependent No longer residing or working in the service area Plan no longer offered First eligibility date Date of Marriage or Registered Domestic Partnership Date began full time residency in Oregon 4

Certification Authorization Certification Statement I affirm that I am requesting the aforementioned changes in this Policy Change Form as policyholder, and that the answers given in this Policy Change Form are complete and correct. I am providing these answers as part of the procedure required by Providence Health Plan (PHP) to change my status to policyholder and/or to request a change in coverage. I understand that it is my responsibility to notify PHP of any changes in to my previously submitted health statement(s). If I fail to disclose this information to PHP, if this request contains any material misstatements or omissions, PHP may, within the first two years of coverage, deny coverage, modify or cancel the contract, and/or take any other legal action available to it by law. I will promptly inform PHP in writing if anything happens before my coverage takes effect that makes this change request incomplete or incorrect. I understand and agree that no change in coverage shall be in force until the effective date determined by PHP and that PHP may contact me to clarify this request. As the policyholder, I understand I have the right to inspect the information in my file. Authorization for the Release and Use and Disclosure of Personal Health Information I authorize any physician, healthcare provider, hospital, insurance or reinsurance company, or other insurance information exchange service to disclose to Providence Health Plan (PHP) or its representatives personal health information relating to me and/or any family members included in this Plan Change Form. Furthermore, I agree to sign any additional forms related to release of personal health information, as needed by PHP to obtain this information. I acknowledge and understand that the health information released to PHP: o Will only be used for the purpose of determining enrollment in health plan coverage or eligibility for benefits; o May include claims records, correspondence, medical records, billing statements, diagnostic imaging reports, laboratory reports, medication records, dental records, or hospital records (including nursing records and progress notes); and o May address all medical and mental health conditions and services, including HIV treatment, but shall exclude psychotherapy notes and genetic information. I understand that I may cancel this authorization at any time by sending a written request to PHP. My cancellation of this authorization will not affect any action PHP took before it received my request. If I do not revoke this authorization, it will automatically expire upon termination of my coverage with PHP. I understand that if I choose not to sign this authorization that PHP will be unable to process my request for change in coverage. In addition, if I understand that PHP may request and disclose personal health information, other than psychotherapy notes, for the purpose of: (a) performing the health plan business operations of PHP; (b) facilitating health care treatment; (c) issuing or facilitating payment for health care services; or (d) as required by law. The disclosure of psychotherapy notes by PHP is restricted to circumstances in which the patient has provided a signed authorization. For more information about such uses and disclosures, including uses and disclosures required by law, please refer to the Notice of Privacy Practices. A copy is available at our website at www.providencehealthplan.com or by calling Customer Service at 1-800-878-4445, TTY:711. 1. I understand that Providence Health Plan will: a) notify me in writing as to the status of my request. b) send me a legal contract upon acceptance of my request. 2. I verify that my employer will not be paying the premium on this policy. 3. By signing, I agree to the above conditions. Signature of Policyholder X Date Please mail or fax your completed Policy Change Request to: Providence Health Plan, P.O. Box 4649, Portland, OR 97208-4649 or Fax: 503-574-8601 5 072315