BEYOND CDHC BEHAVIOR-BASED FINANCING Putting the health back into health care benefits. Kyle Rolfing 5.04 Wellness Incentives Track

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BEYOND CDHC BEHAVIOR-BASED FINANCING Putting the health back into health care benefits Kyle Rolfing 5.04 Wellness Incentives Track 1

GROUP ACTIVITY / DISCUSSION

A digression and a thought experiment What would happen if we applied the health benefit financing model to retirement savings programs?

The twist equal distribution regardless of individual investment Investment amount $ low Investment amount $ moderate Group Fund Investment amount $ high

Consider implications on future behavior What is your reaction to this financing model? Who gains form this approach? Who loses? What behaviors would you expect to see take place as a result of this plan? Who would invest? How much? How much attention would be paid to individual investments?

CONNECTING FINANCE TO HEALTH CARE WORKS CDHC PROOF POINTS

CDHC connecting financing to health care decisions works! 6.5% decrease in pharmacy costs 1 11% decline in overall prescriptions 1 13% increase in overall generic utilization 1 31% increase in the use of pill-splitting 2 100% increase in the use of mail order pharmacy services 2 36% increase in members taking annual preventive exams 3 5-10% fewer ER visits 3 12% fewer inpatient admissions 3 30% fewer inpatient hospital days 3 Source: 1 Aetna CDH book of business. 2 UnitedHealth book of business. 3 2007 Health Spring Meeting, Session 89: CDHP Experience Update.

However, the impact to health status is less evident U.S. Adult Population Percent 60 40 20 Inactive Obese Smokers 0 1995 2000 2003 2006 Year CDHC introduced While CDHC has impacted individual health care decisions, it does not appear to have much impact on the individual health behaviors that drive increased medical costs. Source: Centers for Disease Control and Prevention, National Center for Health Statistics.

And, efforts to engage aren t having the desired effect (a sickly response ) 4% of smoking employees participated in employer-sponsored smoking cessation programs 5% of overweight employees joined workplace weight control programs 10% of employees with chronic conditions participated in employer-promoted disease management programs Source: Survey Findings: Two Roads Diverged: Hewitt's Annual Health Care Survey 2008.

THE DISCONNECT BETWEEN BEHAVIORS AND FINANCING

50% of healthcare costs are attributable to individual behaviors Total Healthcare Costs $8,000 $4,000 Excess over normal, driven by modifiable behaviors Modifiable behaviors account for over $85 billion in health care spend for Fortune 500 employers Specifically, behaviors related to: Physical activity Smoking Nutrition Medical compliance Alcohol use Stress $0 2008

The problem will only get worse 8% Year-Over- Total Year Increase Healthcare Costs $8,000 $17,000 $8,500 Today s behaviors will drive this portion of costs tomorrow. These costs are entirely preventable. $4,000 $0 2008 2018

A digression and a thought experiment What would happen if we applied the health benefit financing model to financing home owner insurance?

BEHAVIOR-BASED FINANCING MOVING BEYOND CDHC

Consumerism s next phase Level of Consumer Ownership Indemnity Plans Connected financing through deductible Defined Contribution / Exit Strategy? Behavior-Based Financing Connects financing to individual behaviors and health engagement Managed Care Plans Disconnected financing Consumer-Driven Plans Reconnected financing through deductibles and point-of-sale decision-making 1950s 1980s 2000 Today 20(??) Time Line

Components needed to move to behavior-based financing First, we need a behavior-based financing framework in which the individual consumer s share of health care costs depends on whether they engage in their health Second, because we are asking people to take more responsibility in their health, we need to make it easy for individuals to engage

STEP 1: ESTABLISH A BEHAVIOR- BASED FINANCING FRAMEWORK

The current system treats employees unfairly Under current system Costs Employee are split dollars between employers and employees Employer with dollars employers bearing the larger share Increase As costs Employee increase dollars both parties assume some Increase percent of increase with no Employer apparent dollars end in sight Typically these increases are absorbed by employers or passed on through premium increases or plan design changes. But neither option addresses the primary cause behaviors. This system does not treat individuals fairly. Regardless of behavior, everyone pays equally for increasing premiums. Highly Engaged Moderately Engaged Unengaged

A more equitable, effective system aligns financing with behaviors Under current system Increase Increase Increase As costs Employee increase dollars both parties assume some Increase percent of increase with no Employer apparent dollars end in sight Behavior-based financing breaks the pattern Employee Behavior- dollars based financing works within the Employer current dollars framework to transform health care Health Investment But instead of absorbing yearly increases, expected costs are pooled into a health investment account Premiums are distributed more fairly based on individual behavior. Highly Engaged Moderately Engaged Unengaged

Solution transform financing to pay for health Yellow portion is contingent on employee engaging with their Personal HealthMap SM Cost (PEPY) $12,000 $10,000 $8,000 $6,000 $4,000 Identify Appropriate Cost Share Base Investment Health Investment Employee Employer Health Investment: Pay for Health The Opportunity Employer Base Health Spend: Pay for Sick $2,000 $0 2008 2009 2010 2011 2012 2013 Year Notes: 10,000 employees; $8,000 total health spend (2008); 80% / 20% current contribution split; 8% trend.

Incentive approach aligns rewards to achieve outcomes PHASE I. Get to Know You Awareness and Education II. Get Going Action and Behavior Change FEATURES Participants Complete All Three: Health Screening Health Assessment Online Profile Participants Engage in Health Programs: Preventive Care Health Programs TYPE AND AMOUNT Earn: $100 Preventive: $25 Programs: $300 / $75 Per QTR

Comparison of monthly contribution impact to consumers Contribution (PEPM) Contribution Impact Without Behavior-Based Financing $200 $150 $100 $50 $133 $157 Contribution (PEPM) $200 $150 $100 $50 Contribution Impact With Behavior-Based Financing $157 $145 $177 With behavior-based financing, engaged consumers earn incentives to offset premium increases. $0 $0 Year 1 Year 2 Year 2 Without Year 2 Engaged Year 2 Unengaged Notes: 10,000 employees; $8,000 total health spend (2008); 80% / 20% current contribution split; 8% trend; first-year health budget increase of 8%; 5% first-year base health spend allowance.

RedBrick Health solution rewards employees more equitably Employee 5-Year Composite Cost Analysis With Behavior-Based Financing Unengaged With Behavior-Based Financing Engaged Cost (PEPY) $3,300 $2,800 $2,300 $1,800 Mary Bill Sue $1,300 Notes: 3,741 employees; $7,752 total health spend (2008); 75% / 25% current contribution split; 5% trend 2008 2009 2010 2011 2012 2013 Year

STEP 2: MAKE IT EASY TO ENGAGE

Making it easy for individuals to engage Understand health status Take action to maintain and improve health Track progress and receive rewards

Approach designed to best meet individual needs DELIVERY SERVICES GOAL Understand health status Biometric screening Health Risk Assessment Profile Consumer Portal Take action to maintain and improve health Personal HealthMaps SM Lifestyle behavior change phone coaching Disease management phone coaching Web-based programs Hybrid programs Consumer Advocacy Track progress and receive rewards SAFe SM Record keeping Incentive fulfillment Health Content

Early results of behavior-based financing Target Engagement Actual Engagement % of Employee Participation 100% 80% 60% 40% 20% 0% 75% 50% Screening, Profile 50% 30% Programs % of Employee Participation 100% 80% 60% 40% 20% 0% 57% Screening 67% Profile 43% Programs Industry Notes: Actual engagement represents year-to-date book-of-business results through July 2008.

CONCLUSION