Santander Scrip Dividend Mandate Form Full name of first named shareholder Shareholder Reference (11 digits) (This can be found on your Nominee Statement/Tax Voucher) Full names of joint shareholder(s) Full address and postcode of first named holder You only need to complete this form if you want to change the current option applicable to you. You will receive a Scrip Dividend Notification Letter in August advising you of your current option applicable to you and further information about the November 2018 Scrip Dividend Scheme. To Santander Nominee Service By signing this form I/we instruct Equiniti Financial Services Limited to elect to take the following option in the Scrip Dividend Scheme (Scheme) for each future cash dividend paid in respect of all the CREST Depository Interests (CDIs) held in the Santander Nominee Service on my/our behalf where the Scrip Dividend Scheme is offered, on the terms of the relevant scrip dividend offer, until this mandate is changed by me/us. Although we are not required to impose Spanish withholding tax on Options 1 or 2, under Spanish tax law any cash you receive in respect of the sale of rights or an entitlement to a fraction of a share may create a Spanish tax reporting obligation for you under these two options. You should read the Taxation section in the Scrip Dividend Scheme Information Booklet available from www.santandershareview.com in the Dividends section before deciding which option you wish to have applied. To make a choice to be effective for the November 2018 Scrip Dividend Scheme please complete, sign and return this form to the address below so that it is received by no later than 5 p.m. on 22 October 2018. You can also make your election online and find out more information about the options available to you at www.santandershareview.com. Scrip Dividend Options Option 1 Hold your rights and receive shares Option 3 Sell your rights off market to Santander and receive a fixed amount of cash (19% Spanish withholding tax) of shareholder (if choosing Option 1 or 3) (s) of joint shareholders (if applicable) Option 2 Sell your rights on market and receive a fixed amount of cash If choosing Option 2 please place a cross in the above box and complete and sign Section 1 overleaf providing your Client /Legal Entity information as required. As a result of new financial regulations, the Markets in Financial Instruments Directive II (MiFID II), we now need to collect additional information about you to be able to accept your instruction to Sell your rights on market and receive cash (Option 2). Date If choosing Option 1 or Option 3 and signing on behalf of the shareholders please place a cross in this box If choosing Option 2 and signing on behalf of the shareholders please complete Section 1 and 2 In the case of a company, the form should be executed under the common seal (or otherwise executed as a deed) or be signed by a duly authorised official whose capacity should be stated. Completed forms (including any appendices as required) must be sent to: Santander Nominee Service, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA United Kingdom Contacting the Santander Nominee Service ONLINE If you have any queries please email santandershareholders@equiniti.com or use the secure online contact form at www.santandershareview.com TELEPHONE 0371 384 2000 (+44 121 415 7188 if calling from outside the UK) Lines open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales) POST Santander Nominee Service, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA United Kingdom This document uses the term shares and shareholder to describe the way you hold CDIs within the Santander Nominee Service. The Santander Nominee Service is sponsored by Santander and operated by Equiniti Financial Services Limited. Equiniti Financial Services Limited is part of the Equiniti Group. Their registered offices are Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA, United Kingdom. Equiniti Financial Services Limited is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 6208699. FCA No. 468631.Banco Santander, S.A. is authorised and regulated by the Bank of Spain and is regulated by the Financial Conduct Authority for the conduct of investment business in the United Kingdom under its European Economic Area Inward Branch Registration, Firm Reference 136261. Banco Santander S.A. Registered Address: Paseo de Pereda 912, 39004 SANTANDER Santander Mercantile Registry, Sheet 286, Fol. 64, Book 5 of Societies, 1st inscription. C.I.F A39000013.
Section 1: Shareholder(s) In order for your instruction to be processed, we are required to ask for your Client (if signing as a private individual) or Legal Entity (if signing as a company, trust or charity etc). This includes all legal representatives unless signing as Executors/Administrators of a deceased s estate. See Guidance Notes for more information Shareholder Reference Date Details of shareholder Shareholder 2 (if applicable) Contact number (for enquiries only) Date of birth (dd/mm/yyyy) Date of birth (dd/mm/yyyy) Client (NCI) (if signing as a private individual) Client (NCI) (if signing as a private individual) Country (1) Country (1) Primary NCI for Country (1) Place an X in the box if you do not hold this Primary NCI for Country (1) Place an X in the box if you do not Secondary NCI for Country (1) Place an X in the box if you do not If you do not hold the Primary NCI for Country (1) please provide the If you do not hold the Primary NCI for Country (1) please provide Secondary NCI as requested if available the Secondary NCI as requested if available Country (2) Country (2) Country (3) Country (3) Shareholder 3 (if applicable) Shareholder 4 (if applicable) Contact number (for enquiries only) Date of birth (dd/mm/yyyy) Date of birth (dd/mm/yyyy) Client (NCI) (if signing as a private individual) Client (NCI) (if signing as a private individual) Country (1) Country (1) Primary NCI for Country (1) Place an X in the box if you do not hold this Primary NCI for Country (1) Place an X in the box if you do not Secondary NCI for Country (1) Place an X in the box if you do not If you do not hold the Primary NCI for Country (1) please provide the If you do not hold the Primary NCI for Country (1) please provide Secondary NCI as requested if available the Secondary NCI as requested if available Country (2) Country (2) Country (3) Country (3)
Section 2: Complete if signing as legal representative(s) If signing as a legal representative please ensure details of all existing shareholder(s) are ALSO provided on the form. Please note Client s/legal Entity s are not required if signing as Executor(s)/Administrator(s) of a deceased s estate Legal representative(s) signing on behalf of shareholder(s) Additional legal representative(s) signing on behalf of shareholder(s) Address If more than one additional legal representative is signing on behalf of the existing shareholder(s) they must provide their Client /Legal Entity information along with this completed form Contact number (for enquiries only) Date of birth (dd/mm/yyyy) Date of birth (dd/mm/yyyy) Stamp of agent(s), if any, acting in this instruction Stamp of agent(s), if any, acting in this instruction Signing as Please provide your NCI or LEI details below Executor / administrator of a deceased estate You do NOT need to provide your NCI or LEI details below Signing as Please provide your NCI or LEI details below Executor / administrator of a deceased estate You do NOT need to provide your NCI or LEI details below Client (NCI) (if signing as a private individual) Client (NCI) (if signing as a private individual) Country (1) Country (1) Primary NCI for Country (1) Place an X in the box if you do not hold this Primary NCI for Country (1) Place an X in the box if you do not If you do not hold the Primary NCI for Country (1) please provide the If you do not hold the Primary NCI for Country (1) please provide Secondary NCI as requested if available the Secondary NCI as requested if available Country (2) Country (2) Country (3) Country (3)
Guidance Notes Details of ALL shareholders MUST be provided including joint shareholders even if a legal representative is signing on their behalf. Additional legal representatives must provide their details in a cover letter to accompany the completed form (including NCI and LEI details as required). IMPORTANT: Client s/legal Entity s (Mandatory) In order for your instruction to be processed, we are required to ask for your Client (if signing as a private individual) or Legal Entity (if signing on behalf of a company, trust or charity etc). This includes all legal representatives unless signing as Executors/Administrators of a deceased s estate. For example if you are solely a UK citizen, please enter your UK Insurance in the Primary NCI for Country (1). If acting as on behalf of a shareholder and you have not previously recorded the document with Equiniti, please include either the original document or a photocopy with this form. If sending a photocopy, please make sure every page is signed with an original signature, either by the person granting the Power or by a solicitor or stockbroker, to confirm that it is a true and complete copy of the original. Client s (NCIs) Private individuals only WARNING: Current trading restrictions mean that citizens of Estonia, Iceland, Italy, Malta, Poland, or Spain who do not provide their Client (NCI) will be unable to trade their shares in the future until this information has been provided. [Example from Client (NCI) Guide] ISO (order) Country Primary Secondary 5 CZ Czech Republic identification number (Rodné číslo) 12 GB United Kingdom Insurance Country (1), (2), and (3) This refers to the country of nationality not residency. If more than one nationality is held, list the countries (up to three) in the order they appear on the Client (NCI) Guide enclosed. Example: Solely United Kingdom citizen/national Country (1) will be United Kingdom. Example: Dual citizenship/nationality with the United Kingdom and the Czech Republic Country (1) will be the Czech Republic and Country (2) is United Kingdom as the Czech Republic appears before United Kingdom in the Client (NCI) Guide. Primary (required for Country (1) only) The Primary should always be provided unless unavailable, in which case an X should be placed in the relevant box. Example: Solely United Kingdom citizen/national Primary will be their UK Insurance. Example: Dual citizenship/nationality with United Kingdom and the Czech Republic Primary will be (Rodné číslo) for the Czech Republic. Secondary (required for Country (1) only where Primary is unavailable) If the Primary is unavailable then the Secondary listed for Country (1) should be provided. If Country (1) does not have a Secondary, or is unavailable, an X should be placed in the relevant box. Example: Solely United Kingdom citizen/national As there is no Secondary for United Kingdom, if a UK Insurance is unavailable, an X should be placed in the relevant Secondary box. Example: Dual citizenship/nationality with the United Kingdom and the Czech Republic If the (Rodné číslo) for the Czech Republic is unavailable, the for the Czech Republic should be provided. If this is unavailable then an X should be placed in the relevant Secondary box. Legal Entity (LEI) Companies, trusts and charities etc. WARNING: Companies, trusts etc. will be unable to trade shares in the future until the LEI information has been provided. The 20 digit alphanumeric Legal Entity s (LEIs) must be provided if signing as a company, trust, charity etc.
Client (NCI) Guide Country (1) will always be the first country to appear in the list (in ISO order) ISO (order) Country 1 AT Austria 2 BE Belgium 3 BG Bulgaria 4 CY Cyprus 5 CZ Czech Republic 6 DE Germany 7 DK Denmark 8 EE Estonia 9 ES Spain 10 FI Finland 11 FR France 12 GB United Kingdom 13 GR Greece 14 HR Croatia 15 HU Hungary 16 IE Ireland Primary Belgian (Numéro de registre national Rijksregisternummer) Bulgarian Personal identification number (Rodné číslo) Estonian Personal (Isikukood) Tax identification number (Número de identificación fiscal ) Insurance 10 DSS digit Investor share Personal (Osobni identifikacijski broj) Secondary ISO (order) Country 17 IS Iceland 18 IT Italy 19 LI Liechtenstein 20 LT Lithuania 21 LU Luxembourg 22 LV Latvia 23 MT Malta 24 NL Netherlands 25 NO Norway 26 PL Poland 27 PT Portugal 28 RO Romania 29 SE Sweden 30 SI Slovenia 31 SK Slovakia 32 All other countries* (Including Crown dependencies such as Jersey, Guernsey, Isle of Man, etc.) Primary (Kennitala) Fiscal code (Codice fiscale) Personal code (Asmens kodas) No further information is required Personal code (Personas kods) 11 digit Personal ID (Foedselsnummer) (PESEL) Tax number (Número de Identificação Fiscal) (Cod Numeric Personal) Personal (EMŠO: Enotna Matična Številka Občana) Personal number (Rodné číslo) Secondary Identity Card identity card number Tax (Numer identyfikacji podatkowej) If you are listing two or more countries on the form that are not in the list above (i.e. two or more countries from All other countries ) you will need to list them in order of their ISO Country. For further information visit www.nationalitycalculator.co.uk or contact the Provider using the details below. Contacting the Santander Nominee Service ONLINE Further guidance on identifying the correct Client s (NCIs) required is available from www.nationalitycalculator.co.uk If you have any queries please email santandershareholders@equiniti.com or use the secure online contact form at www.santandershareview.com TELEPHONE 0371 384 2000 (+44 121 415 7188 if calling from outside the UK) Lines open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales) POST Santander Nominee Service, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA United Kingdom The Santander Nominee Service is sponsored by Santander and operated by Equiniti Financial Services Limited. Equiniti Financial Services Limited is part of the Equiniti Group. Their registered offices are Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA, United Kingdom. Equiniti Financial Services Limited is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 6208699. FCA No. 468631.Banco Santander, S.A. is authorised and regulated by the Bank of Spain and is regulated by the Financial Conduct Authority for the conduct of investment business in the United Kingdom under its European Economic Area Inward Branch Registration, Firm Reference 136261. Banco Santander S.A. Registered Address: Paseo de Pereda 912, 39004 SANTANDER Santander Mercantile Registry, Sheet 286, Fol. 64, Book 5 of Societies, 1st inscription. C.I.F A39000013.