Financial Inclusion in SADC

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Financial Inclusion in SADC Mbabane, Swaziland December 2017

Contents FinMark Trust FinScope as a tool of Financial Inclusion Current FinScope initiatives in SADC FinScope insights MSME Studies in SADC Key take-outs Areas of collaboration 2

FinMark Trust 3

FinMark Trust Vision and Mission FinMark Trust Vision. A world in which all people are able to utilise affordable, quality financial services offered by a range of service providers to improve their lives, and where inclusive financial markets contribute to economic growth and prosperity for all people. This vision will be achieved within the context of a philosophy which puts customer value at the centre, particularly vulnerable groups such as women and youth, i.e. seeking to always understand what the needs and livelihood strategies of the poor are and to design interventions to support these strategies. The definition of the poor used by FMT is those who live on less than $1.25 per day. 4

FinMark Trust Vision and Mission FinMark Trust Mission. FMT is an independent centre of excellence for financial inclusion research, advocacy and implementation facilitation that achieves its purpose by: Providing technical and policy support to financial inclusion, regional financial integration, and harmonisation initiatives in the SADC region to further the overall vision of financial inclusion for the poor in the region Supporting national governments (within a regional financial inclusion programme context) by facilitating stakeholder driven financial inclusion programmes and supporting their implementation by conducting financial inclusion diagnostics, developing country roadmaps and implementation activities Providing data and analysis that enables policy makers and financial service providers to better understand the financial needs and behaviours of the poor to enable the provision of suitable quality financial services Playing a catalytic role to make financial markets accessible, sustainable and inclusive by promoting and supporting innovation in the financial sector particularly using digital platforms. 5

FinMark Trust Strategic Objectives and Programmes South Africa Financial Inclusion Programme SADC Financial Inclusion Strategy FinScope SADC Making Access Possible Programme (MAP) Insight2Impact (i2i) Cross Border Remittances 6

FinMark Trust summarised in a Video https://youtu.be/4il_xqu9qay 7

What is FinScope? 8

FinScope The FinScope survey is a research tool which was developed by FinMark Trust. It is a nationally representative survey of how individuals/businesses source their incomes, and how they manage their financial lives, attitudes and perceptions, financial behaviour, etc. FinScope was the first reputable currency to comprehensively measure financial inclusion FinScope is a key ingredient in the The Making Access Possible (MAP) which is a diagnostic and programmatic framework to support expanding access to financial inclusion in partnership with the UNCDF The FinScope survey is dynamic and the content is evaluated by a number of stakeholders including the private sector, NGOs and Government to ensure that the most relevant consumer data is collected. FinScope Consumer Surveys have been completed in 29 countries. This allows for cross-country comparison and sharing of findings which are key in assisting on-going growth and strengthening the development of financial markets globally and regionally (SADC, Non-SADC Africa & ASEAN) Micro, Small and Medium enterprises (MSME) FinScope survey have been implemented in 8 countries 9

FinScope Consumer Footprint 29 countries (14 SADC, 8 non-sadc Africa, 7 Asia) Tunisia Egypt Pakistan India Nepal Myanmar Lao PDR FinScope MSME: South Africa, Zambia, Tanzania, Malawi, Zimbabwe, Mozambique, Lesotho Swaziland Burkina Faso Thailand Cambodia Benin Togo Ghana Cote d Ivoire Nigeria Cameroon DRC Zambia Ethiopia Kenya Tanzania Malawi Mozambique Uganda Rwanda Burundi Mauritius Repeat cycle First cycle Potential first cycle Underway Namibia Zimbabwe Botswana Madagascar South Africa Swaziland Lesotho 10

Why FinScope is important? Assist in establishing credible benchmarks and indicators of financial inclusion and financial capability and track progress through repeat surveys Providing evidence-based information that can be used by a range of stakeholders, including the following: Policy makers Highlighting opportunities for policy reform to drive the financial inclusion agenda Private sector Providing insights into market obstacles to growth and opportunities for innovation in product development and delivery Donors and NGOs Supporting the development of interventions /programmes to increase financial inclusion in specific regions or population groups 11

Current FinScope initiatives in SADC 12

FinScope initiative in the SADC region SADC Finance Ministers resolution on FinScope implementation Surveys in 4 SADC countries [Namibia (Consumer), South Africa (Consumer), Swaziland (MSME) and Tanzania implemented by FSDT]. Piloted a booster sample for Child financing in South Africa (12-15 years) FinScope data publicly available on data portals (i2i & UNCDF) More FinScope MSME surveys being requested Continue collaboration/partnerships with different stakeholders Continue improving the FinScope instrument and approach 13

FinScope Insights 14

FinScope Policy Papers - Gender Access Strand by Gender in SADC (including South Africa) Gap 6 2 5 15

FinScope Policy Papers Gender (contd.) Access Strand by Gender in SADC (excluding South Africa) Gap 12 2 10 16

FinScope Policy Papers Financial Literacy Proportion of adults in SADC that. Understand savings 69 Know advantages of a bank account 53 Track spending and earnings 53 Use professional financial advice 50 Understand insurance 48 Use debt for developmental purposes 20 17

FinScope Policy Papers Digital Financial Services & Other Services Proportion of adults in SADC that. Own a cell phone Has account at a bank or other formal institution Own a bank account Financially excluded Receive money Use ATM/Debit card Send money Has mobile money account Has informal access Use mobile banking Use internet banking 4 21 20 18 15 13 10 33 35 53 64 18

FinScope Policy Papers Credit Proportion of adults in SADC that. Credit literate 36 Gone without food due to lack of money Borrowed from a financial institution (formal or informal) 32 33 Used borrowed money to buy food 27 Over-indebted 25 Used debt for developmental purposes 20 Obtained credit from an informal lender 17 Obtained credit from non-bank financial institution 10 Obtained credit from a bank 6 19

SADC Financial Access Strand 3 SADC countries implemented FinScope Consumer surveys since 2015 Madagascar, Seychelles, South Africa 2017 35 19 13 33 138 million adults 2015 36 18 12 34 125 million adults Banked Other formal (non-bank) Informal only Excluded 20

Where is the growth or decline? 2015 2017 Financially included 66 Financially included 67 Formally served 54 Formally served 54 Banked 36 Banked 35 Other formal (non-bank) 42 Other formal (non-bank) 44 Informal mechanism 39 Informal mechanism 43 Excluded 34 Excluded 33 Saving 51 Saving 56 Borrowing 32 Borrowing 38 Insurance 27 Insurance 19 Remittances 33 Remittances 45 Mobile money 23 Mobile money 30 21

FinScope MSME Studies in SADC 22

Studies done on MSMEs in SADC Lesotho, South Africa, Mozambique, Malawi, Zimbabwe and Swaziland 10 million Individual entrepreneurs 13.76 million MSME owners 3.7 million business owners with employees Owning 15.6 million MSMEs Employing 10.85 million people *Excluding business owners 23

MSME Financial Access Strand Swaziland 2017 South Africa 2010 47 69 4 7 7 42 11 13 Key Barriers Access to finance Lack of enough clients Access to markets Lesotho 2016 41 4 20 35 Malawi 2012 22 9 10 59 Zimbabwe 2012 14 4 39 43 Mozambique 2012 9 2 14 75 Zambia 2008 7 6 6 81 Banked Non-bank Formal Informal only Financially excluded 24

Key Take-Outs 25

Key take-outs More females are excluded from financial services and this leads to their exclusion from social and economic activities Financial literacy is critical in financial inclusion Mobile money is an important driver for financial inclusion Over-indebtedness is mainly driven by the lack of credit literacy and borrowing from multiple sources Most small businesses owners use own capital to finance start-ups 26

Areas of Collaboration MSME: MSME360 o a new programme of FMT that focuses on the promotion of MSMEs through a demand and supply-side diagnostic leading into a roadmap and implementation plan. Currently being implemented in Swaziland together with the Micr0-Finance Unit State Institutions: Role played by state institutions in Financial Inclusion continued collaboration with SADC Secretariat, local Ministries of Finance, Central Banks e.g. MAP methodology FSPs: Continued collaboration with FSPs FMT is ready to partner with Development Finance Institutions (DFIs). Budget allocated for this project and details are still being discussed and will be finalised soon. 27

Thank you Dr Kingstone Mutsonziwa Head: Data and Analytics Email: kingstonem@finmark.org.za 28