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Polytechnic University of Puerto Rico Master Degree Exit Interview Manufacturing Engineering 2016 Graduate School, Coop Program and Institutional Research Office 1

2

Sample Sample 2016 Population 23 Sample 17 Percent of participation 74% 3

STUDENT INFORMATION 4

Gender 10 Male Female Total 14 2 16 98% 96% 94% 92% 9 88% 86% 13% Female Male 84% 82% 8 88% 5

FINANCIAL SUPPORT 6

Financial support during graduate study Financial Support Educational Loan 8 Individual Support 3 PR Higher Education PRIDCO Scholarship 0 PR Higher Education Scholarship 0 PR Higher Education PRIDCO Scholarship PR Higher Education Scholarship Other 15% Other 2 Individual Total 13 Support Educational 23% Loan 62% 7

Main location Location San Juan Campus 10 INTEC 0 Boston Scientific 0 Mayagüez Howard Johnson 0 Mayagüez Howard Johnson Boston Scientific INTEC Total 10 San Juan Campus 10 8

Online course Location I studied less than 5 of my courses online 15 I studied 5 or more of my courses online 1 None 0 Total 16 I studied 5 or more of my courses online 6% None I studied less than 5 of my courses online 94% 9

TIME NOT TAKING COURSES OR WORKING ON RESEARCH PROJECT OR THESIS 10

Take time without work in your degree Not work on degree Yes 4 No 12 Total 16 Yes 25% No 75% 11

Time without work in your degree Time Less than one year 1 1 year 1 1-2 years 0 2 years 1 2-3 years 0 3 years 1 2-3 years 4 years 3 years 25% 5 years or more Less than one year 25% 4 years 0 5 years or more 0 2 years 25% 1 Year 25% Total 4 1-2 Years 12

PAPER ACCEPTED FOR PUBLICATION 13

Any paper accepted for publication Accepted Yes 0 No 16 Total 16 Yes No 10 14

ACTIVITIES 15

What main activities are you engaged in at the present time? Key Statement A Employed 35 or more hours per week. 8 B Employed in a full-time position (six months or less) 9 C Employed less than 35 hours per week. 0 D Actively seeking full-time employment. 4 E Enrolled in an educational institution. 1 F Serving an internship required for state or professional licensing. G Voluntary unemployed. 0 H Other 1 Total 23 0 16

What main activities are you engaged in at the present time? C D 18% E 4% F G H 4% B 39% A 35% 17

Which one is your principle activity? Key Statement A Employed 35 or more hours per week. 7 B Employed in a full-time position (six months or less) 7 C Employed less than 35 hours per week. 0 D Actively seeking full-time employment. 2 E Enrolled in an educational institution. 0 F Serving an internship required for state or professional licensing. 0 G Voluntary unemployed. 0 H Other 0 Total 16 18

Which one is your principle activity? C D E 12% F G H A 44% B 44% 19

EMPLOYMENT 20

When you choose the graduate program, how strongly did you expect to obtain a job directly related to it? Evaluation Very Strongly 11 Somewhat Strongly 6 Not Strongly at all 0 Total 17 Somewhat Strongly 35% Not Strongly at all Very Strongly 65% 21

Currently working Working Yes 15 No 2 Total 17 10 98% 96% 94% 12% 92% 9 No Yes 88% 86% 84% 82% 88% 22

Location of the company Location Puerto Rico 14 United States 0 Other 0 Total 14 United States Other Puerto Rico 10 23

Working load Working Load Full Time 15 Part Time 0 Total 15 10 9 8 7 6 5 4 3 2 10 Part Time Full Time 1 24

The present job is related with your degree Related Yes 15 No 0 Total 15 10 9 8 7 6 5 4 3 10 No Yes 2 1 25

Level of education required for your present job Degree Doctorate s degree 0 Master s degree 3 Bachelor s degree 11 Associate or Technical degree 0 9 8 7 6 5 4 3 2 21% 79% Certification 0 Some college 0 No college required 0 1 Total 14 26

Starting Yearly Salary Salary Range $20,000 or less 0 $20,001-$25,000 0 $25,001-$30,000 1 $30,001-$35,000 2 $35,001-$40,000 4 $40,001-$45,000 4 $45,001-$50,000 2 $50,000+ 2 Total 15 27

Starting Yearly Salary 3 27% 27% 25% 2 15% 13% 13% 13% 1 7% Percent 5% 28

Current Yearly Salary Salary Range $20,000 or less 0 $20,001-$25,000 0 $25,001-$30,000 0 $30,001-$35,000 0 $35,001-$40,000 0 $40,001-$45,000 3 $45,001-$50,000 2 $50,000+ 8 Total 13 29

Current Yearly Salary 7 6 62% 5 4 3 2 23% 15% Percent 1 30

What kind of organization employs you? Organization Business or Industry 13 Government agency 0 Educational institution 1 Non-profit organization 1 10 98% 96% 94% 92% 9 7% 7% Other Self-employed Non-profit organization Self-employed 0 Other 0 Total 15 88% 86% 84% 82% 8 87% Educational institution Government agency Business or Industry 31

Level of satisfaction with your present job Satisfaction Completely satisfied 6 Pretty satisfied 6 Not very satisfied 1 Total 13 10 9 8 7 6 5 4 8% 46% 3 2 46% 1 Completely satisfied Pretty satisfied 32 Not very satisfied

To what extent do you deal that your present job contributes to attaining your career goals? Deal A great deal 11 Somewhat 3 Not at all 0 Total 14 10 9 8 7 6 5 4 3 21% 79% Not at all Somewhat A great deal 2 1 33

Which factors assisted you in finding your present job? Legend Statement A Above average GPA 2 B Academic major 8 C Double major 0 D Competence in foreign language 0 E Competence in English 9 F Competence in mathematics 6 G Competence in computers 4 H Work experience or internship/volunteer experience 6 I An effective job search campaign 1 J Extra-curricular experiences providing skills sought by employers 3 K Personality or interpersonal skills 10 L Knowing someone who was able to influence the hiring decision 1 34 M Other 0 Total 50

Which factors assisted you in finding your present job? 25% 2 18% 2 16% 15% 12% 12% 1 8% 6% 5% 4% 2% 2% 35 A B C D E F G H I J K L M

EDUCATIONAL ACTIVITIES 36

What are your plans for future educational activities? Key Statement A I do not plan to go to school again 1 B Taking interesting classes 4 C Acquiring job skills 7 D Obtaining a license authorizing the practice of an occupation 4 E Obtaining a second bachelor s degree 0 F Obtaining a second master s degree 5 G Obtaining professional or doctor s degree 7 H Obtaining a Technical Certification 11 I Other 1 Total 40 37

What are your plans for future educational activities? 3 28% 25% 2 18% 18% 15% 1 1 1 13% 5% 3% 3% 38 A B C D E F G H I

Immediate post-graduate plan Plan Immediate: Obtain PE License. Long-Term: Start PhD Program Find a full time job and continue qith my studies, to complete my doctirate. Work and study for EIT license. Focus on a business project Obtain a second master degree or doctor's degree Work as manufacturing engineer for a medical devices indutry. Develop business plan Keep working in the pharmaceutical industry Look ofr a job My immediate post graduate plans is continue working in in pharmaceutical industry and looking new positions related with my major. Keep looking for new job opportunities EdD Complete the PMP Certification 39

Immediate post-graduate plan Plan Master in Metallurgy 40

Are you considering pursuing Graduate Studies (PhD)? 10 Considering Yes 7 No 9 Total 16 9 8 7 56% 6 5 4 No Yes 3 2 44% 1 41

When are you considering pursuing Graduate Studies (PhD)? 10 When Immediately 2 Within one (1) year 5 Total 7 9 8 7 6 5 4 71% Within one (1) year Immediately 3 2 1 29% 42

Are you already been admitted for further graduate study? 10 Admitted Yes 0 No 7 Total 7 9 8 7 6 5 4 3 2 10 No Yes 1 43

Have you passed the Fundamental Engineering Examination? Passed Yes 5 No 7 Haven t take it 0 Total 12 10 9 8 7 58% 6 Haven't take it 5 No Yes 4 3 2 42% 1 44

Have you passed the Professional Engineering Examination? 10 Passed Yes 0 No 4 Haven t take it 8 Total 12 9 8 7 6 5 4 3 67% Haven't take it No Yes 2 1 33% 45

COOP AND PLACEMENT OFFICE 46

Have you ever participated in COOP Internship? Participated Yes 9 No 8 Total 17 10 9 8 7 47% 6 5 4 No Yes 3 2 53% 1 47

Have you ever handed over your resume to the office? 10 Handed over resume 9 Yes 9 No 8 Total 17 8 7 6 5 4 47% No Yes 3 2 53% 1 48

Are you available for employment? 10 Available 9 Yes 11 No 6 Total 17 8 7 6 5 4 35% No Yes 3 65% 2 1 49

PROGRAM EVALUATION 50

What is your perception of the academic expectations of your program? 7 6 65% Evaluation Excellent 5 Above Average 11 5 Average 1 4 3 29% Below Average 0 Poor 0 Total 17 2 1 Excellent Above Average 6% Average Below Average Poor 51

How would you rate your program s performance in keeping pace with recent trends and developments in your field? 4 35% 3 25% 2 15% 1 5% 35% 35% Excellent Above Average 24% Average 6% Below Average Poor Evaluation Excellent 6 Above Average 6 Average 4 Below Average 1 Poor 0 Total 17 52

How would you rate the research opportunities your program provided to graduate students? 4 35% 3 25% 29% 29% 35% Evaluation Excellent 5 Above Average 5 Average 6 2 15% 1 5% Excellent Above Average Average 6% Below Average Poor Below Average 1 Poor 0 Total 17 53

How would you rate the adequacy of facilities in your program? 6 5 4 35% 53% Evaluation Excellent 6 Above Average 9 Average 1 3 Below Average 1 Poor 0 2 Total 17 1 6% 6% Excellent Above Average Average Below Average Poor 54

Indicate your level of satisfaction with the supervision and guidance you received. 45% 4 35% 3 25% 2 15% 1 41% 35% 24% Evaluation Excellent 7 Above Average 6 Average 4 Below Average 0 Poor 0 Total 17 5% Excellent Above Average Average Below Average Poor 55

What is your perception of the quality the faculty in your degree program? 6 5 4 53% 35% Evaluation Excellent 9 Above Average 6 Average 2 3 Below Average 0 Poor 0 2 1 12% Total 17 Excellent Above Average Average Below Average Poor 56

How could you rate the overall quality of your degree program? 45% 4 35% 3 25% 2 15% 1 41% 41% 18% Evaluation Excellent 7 Above Average 7 Average 3 Below Average 0 Poor 0 Total 17 5% Excellent Above Average Average Below Average Poor 57

General comments about your graduate program Comments Add more courses related to Industrial Automation for to the Industrial Automation specialization. I learned very little, yet graduated with 4.0 58

GRADUATE SCHOOL EVALUATION 59

Graduate admission process 9 8 7 6 5 4 3 2 76% 24% Evaluation Excellent 13 Above Average 4 Average 0 Below Average 0 Poor 0 Total 17 1 Excellent Above Average Average Below Average Poor 60

Graduate new-student orientation 8 7 6 5 71% Evaluation Excellent 12 Above Average 1 Average 4 4 3 2 24% Below Average 0 Poor 0 Total 17 1 Excellent 6% Above Average Average Below Average Poor 61

Graduate School web page 5 45% 4 35% 3 25% 2 15% 1 47% 41% 12% Evaluation Excellent 8 Above Average 7 Average 2 Below Average 0 Poor 0 Total 17 5% Excellent Above Average Average Below Average Poor 62

Graduation requirements 7 6 5 59% Evaluation Excellent 10 Above Average 6 4 3 35% Average 1 Below Average 0 Poor 0 2 Total 17 1 Excellent Above Average 6% Average Below Average Poor 63

General comments about the Graduate School Comments Excellent School Great staff N/A 64

LEVEL OF SATISFACTION 65

Acquiring background and specialization for further education in a professional/scientific/scholarly field Satisfaction Completely satisfied 9 Pretty satisfied 6 Not very satisfied 1 Total 16 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 6% 38% 56% Pretty satisfied 66

Your ability to write clearly, correctly, and effectively Satisfaction Completely satisfied 10 Pretty satisfied 6 Not very satisfied 1 Total 17 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 6% 35% 59% Pretty satisfied 67

Your ability to communicate effectively (verbal communication/presentation skills). Satisfaction Completely satisfied 10 Pretty satisfied 6 Not very satisfied 1 Total 17 10 9 8 7 6 5 4 3 2 1 6% 35% 59% Completely satisfied Not very satisfied Pretty satisfied 68

You have a comprehensive approach towards advancement in contemporary issues and engagement in continuous life long learning Satisfaction Completely satisfied 12 Pretty satisfied 4 Not very satisfied 1 Total 17 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 6% 24% 71% Pretty satisfied 69

You have a comprehensive understanding of fundamental principles within your major course of study/field Satisfaction Completely satisfied 12 Pretty satisfied 4 Not very satisfied 1 Total 17 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 6% 24% 71% Pretty satisfied 70

Your ability to reason, see relationships, raise questions, examine contrary views, and think critically Satisfaction Completely satisfied 14 Pretty satisfied 2 Not very satisfied 1 Total 17 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 6% 12% 82% Pretty satisfied 71

You have developed analytical thinking and problem solving Satisfaction Completely satisfied 15 Pretty satisfied 1 Not very satisfied 1 Total 17 10 98% 96% 94% 92% 9 88% 86% 84% 6% 6% 88% 82% Completely satisfied Not very satisfied Pretty satisfied 72

You are able to developed ideas and present them in written work 10 Satisfaction Completely satisfied 15 Pretty satisfied 1 Not very satisfied 1 Total 17 98% 96% 94% 92% 9 88% 86% 84% 6% 6% 88% 82% Completely satisfied Not very satisfied Pretty satisfied 73

Your research/project or comprehensive exam sharpened your analytical and problem solving skills Satisfaction Completely satisfied 12 Pretty satisfied 4 Not very satisfied 1 Total 17 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 6% 24% 71% Pretty satisfied 74

Your research/project or comprehensive exam helped you to developed abilities to plan your own work Satisfaction 10 9 6% Completely satisfied 11 Pretty satisfied 4 Not very satisfied 1 Total 16 8 7 6 5 4 3 25% 69% 2 1 Completely satisfied Pretty satisfied 75 Not very satisfied

Your research/project or comprehensive exam was completed satisfactorily Satisfaction 10 9 8 12% 6% Completely satisfied 14 Pretty satisfied 1 Not very satisfied 2 Total 17 7 6 5 4 3 2 82% 1 Completely satisfied Pretty satisfied 76 Not very satisfied

You are confident about tackling unfamiliar tasks in industry or academia within an ethical framework Satisfaction Completely satisfied 13 Pretty satisfied 3 Not very satisfied 1 Total 17 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 6% 18% 76% Pretty satisfied 77

You have developed skills in the effective use of technology and library resources for life-long learning Satisfaction Completely satisfied 10 Pretty satisfied 6 Not very satisfied 1 Total 17 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 6% 35% 59% Pretty satisfied 78

Your ability to participate effectively as a citizen Satisfaction Completely satisfied 13 Pretty satisfied 3 Not very satisfied 1 Total 17 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 6% 18% 76% Pretty satisfied 79

Your ability to do university work Satisfaction Completely satisfied 15 Pretty satisfied 1 Not very satisfied 1 Total 17 10 98% 96% 94% 92% 9 88% 86% 84% 6% 6% 88% 82% Completely satisfied Not very satisfied Pretty satisfied 80

The effort you put into your university education Satisfaction Completely satisfied 13 Pretty satisfied 2 Not very satisfied 1 Total 16 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 6% 13% 81% Pretty satisfied 81

Your involvement with faculty Satisfaction Completely satisfied 6 Pretty satisfied 11 Not very satisfied 0 Total 17 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 65% 35% Pretty satisfied 82

Your access to faculty outside of the classroom Satisfaction Completely satisfied 9 Pretty satisfied 8 Not very satisfied 0 Total 17 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 47% 53% Pretty satisfied 83

Your major course of study Satisfaction Completely satisfied 12 Pretty satisfied 4 Not very satisfied 1 Total 17 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 6% 24% 71% Pretty satisfied 84

The quality of your degree program Satisfaction Completely satisfied 12 Pretty satisfied 4 Not very satisfied 1 Total 17 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 6% 24% 71% Pretty satisfied 85

Instruction at PUPR Satisfaction Completely satisfied 13 Pretty satisfied 4 Not very satisfied 0 Total 17 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 24% 76% Pretty satisfied 86

Your learning opportunities outside of the classroom Satisfaction Completely satisfied 13 Pretty satisfied 3 Not very satisfied 1 Total 17 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 6% 18% 76% Pretty satisfied 87

The technology learning environment Satisfaction Completely satisfied 10 Pretty satisfied 6 Not very satisfied 1 Total 17 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 6% 35% 59% Pretty satisfied 88

The value of your PUPR education Satisfaction Completely satisfied 15 Pretty satisfied 1 Not very satisfied 1 Total 17 10 98% 96% 94% 92% 9 88% 86% 84% 6% 6% 88% 82% Completely satisfied Not very satisfied Pretty satisfied 89

PUPR at whole Satisfaction Completely satisfied 14 Pretty satisfied 2 Not very satisfied 1 Total 17 10 9 8 7 6 5 4 3 2 1 Completely satisfied Not very satisfied 6% 12% 82% Pretty satisfied 90

LEVEL OF SATISFACTION WITH RESEARCH EXPERIENCE 91

Supervision was available when I needed it Satisfaction Completely satisfied 12 Pretty satisfied 2 Not very satisfied 1 Total 15 10 9 8 7 6 5 4 3 2 1 7% 13% 8 Completely satisfied Not very satisfied Pretty satisfied 92

The thesis examination process was fair Satisfaction Completely satisfied 9 Pretty satisfied 0 Not very satisfied 1 Total 10 10 98% 96% 94% 92% 9 88% 86% 84% 1 9 Completely satisfied Not very satisfied Pretty satisfied 93

My research further developed my problems solving skills Satisfaction Completely satisfied 12 Pretty satisfied 3 Not very satisfied 1 Total 16 10 9 8 7 6 5 4 3 2 1 6% 19% 75% Completely satisfied Not very satisfied Pretty satisfied 94

I had good access to the technical support I needed Satisfaction Completely satisfied 15 Pretty satisfied 0 Not very satisfied 1 Total 16 10 99% 98% 97% 96% 95% 94% 93% 92% 91% 9 6% 94% Completely satisfied Not very satisfied Pretty satisfied 95

I learned to develop my ideas and present them in my written work Satisfaction Completely satisfied 14 Pretty satisfied 1 Not very satisfied 1 Total 16 10 98% 96% 94% 92% 9 88% 86% 84% 82% 8 6% 6% 88% Completely satisfied Not very satisfied Pretty satisfied 96

I understood the required standard for the thesis Satisfaction Completely satisfied 9 Pretty satisfied 2 Not very satisfied 1 Total 12 10 9 8 7 6 5 4 3 2 1 8% 17% 75% Completely satisfied Not very satisfied Pretty satisfied 97

My supervisor(s) provided additional information relevant to my topic Satisfaction Completely satisfied 12 Pretty satisfied 3 Not very satisfied 1 Total 16 10 9 8 7 6 5 4 3 2 1 6% 19% 75% Completely satisfied Not very satisfied Pretty satisfied 98

My research sharpened my analytical skills was satisfied with the thesis examination process Satisfaction Completely satisfied 15 Pretty satisfied 0 Not very satisfied 1 Total 16 10 99% 98% 97% 96% 95% 94% 93% 92% 91% 9 6% 94% Completely satisfied Not very satisfied Pretty satisfied 99

I was given good guidance in topic selection and refinement Satisfaction Completely satisfied 11 Pretty satisfied 3 Not very satisfied 1 Total 15 10 9 8 7 6 5 4 3 2 1 7% 2 73% Completely satisfied Not very satisfied Pretty satisfied 100

I understood the requirements of thesis examination Satisfaction Completely satisfied 9 Pretty satisfied 2 Not very satisfied 1 Total 12 10 9 8 7 6 5 4 3 2 1 8% 17% 75% Completely satisfied Not very satisfied Pretty satisfied 101

Doing my research helped me to develop my ability to plan my own work Satisfaction Completely satisfied 13 Pretty satisfied 2 Not very satisfied 1 Total 16 10 9 8 7 6 5 4 3 2 1 6% 13% 81% Completely satisfied Not very satisfied Pretty satisfied 102

My research supervisor(s) provided helpful feedback on my progress Satisfaction Completely satisfied 12 Pretty satisfied 3 Not very satisfied 1 Total 16 10 9 8 7 6 5 4 3 2 1 6% 19% 75% Completely satisfied Not very satisfied Pretty satisfied 103

I received good guidance in my literature search Satisfaction Completely satisfied 13 Pretty satisfied 1 Not very satisfied 1 Total 15 10 98% 96% 94% 92% 9 88% 86% 84% 82% 8 7% 7% 87% Completely satisfied Not very satisfied Pretty satisfied 104

The examination of my thesis was completed in a reasonable time Satisfaction Completely satisfied 11 Pretty satisfied 1 Not very satisfied 1 Total 13 10 95% 9 85% 8% 8% 8 85% 75% Completely satisfied Not very satisfied Pretty satisfied 105

As a result of my research, I feel confident about tackling unfamiliar problems Satisfaction Completely satisfied 14 Pretty satisfied 1 Not very satisfied 1 Total 16 10 98% 96% 94% 92% 9 88% 86% 84% 82% 8 6% 6% 88% Completely satisfied Not very satisfied Pretty satisfied 106

OUTCOMES ASSESSMENT 107

Before starting studies, what main activities were engage? Key Statement A Full time, regular position 12 B Full time, contract/temporary position 2 C Part time 1 D Actively seeking full time employment 5 E Enrolled in an educational institution 0 F Voluntary unemployed 0 G Other 0 Total 20 108

Before starting studies, what main activities were engage? 7 6 6 5 4 3 25% 2 1 1 5% 109 A B C D E F G

If employed before starting studies, what was your job title? Job Title Manufacturing Engineer 1 Process Engineer 1 Project Coordinator 1 Quality Engineer 2 Manufacturing Supervisor 1 Engineer 1 Associate Manufacturing Engineer 1 Pharmaceutical Manufacturing Technologist II 1 Packaging Technology Specialist 1 Director 1 Electrical Engineer 1 Staff Engineer 1 Total 13 110

If you were working before starting your graduate studies, did you obtain or will obtain career advancement opportunities as result of your graduate degree completion? Career advancement Promotion 2 Job retention 3 No change 6 Other 1 Not working before starting graduate studies 2 Total 14 10 9 8 7 6 5 4 3 2 14% 7% 43% 21% Not working before starting graduate studies Other No change Job retention Promotion 1 14% 111

EVALUATION 112

Academic advising and counseling service Satisfaction Fully satisfied 14 Partially satisfied 3 Unsatisfied 0 Total 17 10 9 18% 8 7 6 5 4 82% 3 2 1 Fully satisfied Partially satisfied Unsatisfied 113

Personal security and safety on campus Satisfaction Fully satisfied 14 Partially satisfied 2 Unsatisfied 1 Total 17 10 6% 9 12% 8 7 6 5 4 82% 3 2 1 Fully satisfied Partially satisfied Unsatisfied 114

Classroom facilities Satisfaction Fully satisfied 13 Partially satisfied 3 Unsatisfied 1 Total 17 10 6% 9 8 18% 7 6 5 4 76% 3 2 1 Fully satisfied Partially satisfied Unsatisfied 115

Contact with faculty Satisfaction Fully satisfied 15 Partially satisfied 2 Unsatisfied 0 Total 17 10 98% 96% 94% 92% 9 88% 86% 84% 12% 88% 82% Fully satisfied Partially satisfied Unsatisfied 116

Quality of teaching Satisfaction Fully satisfied 13 Partially satisfied 3 Unsatisfied 1 Total 17 10 6% 9 8 18% 7 6 5 4 76% 3 2 1 Fully satisfied Partially satisfied Unsatisfied 117

Career services Satisfaction Fully satisfied 15 Partially satisfied 1 Unsatisfied 1 Total 17 10 98% 96% 94% 92% 9 88% 86% 84% 6% 6% 88% 82% Fully satisfied Partially satisfied Unsatisfied 118

Financial aid Satisfaction Fully satisfied 11 Partially satisfied 4 Unsatisfied 2 Total 17 10 9 12% 8 24% 7 6 5 4 3 65% 2 1 Fully satisfied Partially satisfied Unsatisfied 119

Library resources Satisfaction Fully satisfied 14 Partially satisfied 3 Unsatisfied 0 Total 17 10 9 18% 8 7 6 5 4 82% 3 2 1 Fully satisfied Partially satisfied Unsatisfied 120

Satisfaction with overall education Satisfaction Fully satisfied 15 Partially satisfied 2 Unsatisfied 0 Total 17 10 98% 96% 94% 92% 9 88% 86% 84% 12% 88% 82% Fully satisfied Partially satisfied Unsatisfied 121

Faculty s knowledge in their field Satisfaction Fully satisfied 8 Partially satisfied 1 Unsatisfied 0 Total 9 10 98% 96% 94% 92% 9 88% 86% 84% 11% 89% 82% Fully satisfied Partially satisfied Unsatisfied 122

Face to face enrollment process Satisfaction Fully satisfied 6 Partially satisfied 3 Unsatisfied 0 Total 9 10 9 8 33% 7 6 5 4 3 67% 2 1 Fully satisfied Partially satisfied Unsatisfied 123

Online enrollment process Satisfaction Fully satisfied 15 Partially satisfied 2 Unsatisfied 0 Total 17 10 98% 96% 94% 92% 9 88% 86% 84% 12% 88% 82% Fully satisfied Partially satisfied Unsatisfied 124

Reference * California State University, Chico (n.d.) Retrieved August 30, 2012, from http://www.csuchico.edu/vpaa/wasc/docs/cpr_standard_4/cfr_4.5/grad_survey_sp 05.pdf 125