Manufacturing Barometer Business outlook report January 2012

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www.pwc.com Manufacturing Barometer Business outlook report January 2012

Contents 1 Quarterly highlights Page 1.1 Key indicators for the business outlook 5 2 Economic views 2.1 View of US economy, this quarter 7 2.2 View of US economy, next 12 months 8 2.3 View of world economy, this quarter 9 2.4 View of world economy, next 12 months 10 3 Company performance 3.1 Company revenue growth, calendar year 12 3.2 Industry growth, calendar year 13 3.3 International sales 14 3.4 Changes in gross margins 15 3.5 Changes in costs and prices 16 3.6 Inventory movement 17 3.7 Level of operating capacity 18 4 Business outlook, next 12 months 4.1 Revenue growth, next 12 months 20 4.2 International sales, next 12 months 21 4.3 Percent planning to hire 22 4.4 Percent planning to hire by type of employee 23 4.5 Percent planning major new investments of capital 24 4.6 Percent planning to increase operational spending 25 4.7 Expected barriers to business growth 26 4.8 Plans for M&A and other business initiatives 27 5 Special topic: Global operations and supply chains 5.1 Importance of supply chain 29 5.2 Global operations improvements 29 5.3 Definite improvement plans (major/minor) 29 5.4 Scalable to meet global requirements 30 5.5 Need to rethink/reprioritize manufacturing core 30 competencies 5.6 Need to partner with strategic suppliers 30 6 Survey demographics and research methodology 32 PwC 2

Quarterly highlights Key findings: In the fourth quarter of 2011, PwC interviewed 60 US-based industrial manufacturing executives about their current business performance, the state of the economy, and their expectations for business growth over the next 12 months. We then compared their responses with results from prior quarters to see how the panel s 12-month outlook has changed. Overall, uncertainty prevails and own-company revenue forecasts were lowered a point below calendar year 2011 final forecasts. Yet international sales continue to be strong, and lower levels are expected in chief barriers to growth, including basic demand. And positive spending is on the rise, along with some modest employment gains. Interestingly, gross margins were up in 4Q 2011, with fewer cost increases and more own price increases reported. Only 18 percent expect decreasing profitability in the year ahead. Uncertainty still prevails. Optimism about the prospects for the US economy over the next 12 months rose in 4Q 2011 from an all-time low of 5 percent to 30 percent, up 25 points quarter-to-quarter among industrial manufacturers. The majority, 57 percent, remain uncertain (down 20 points). But only 13 percent are pessimistic (off 5 points). Among panelists selling abroad, only 16 percent are optimistic about prospects for the world economy over the next 12 months (up 9 points from last quarter s low). Most, 64 percent, remain uncertain (down 8 points), while pessimism is at 20 percent (off one point). Revenue projections lowered. The projected average growth rate for own-company revenue over the next 12 months was lowered from 5.0 percent in the prior quarter to 4.4 percent, a correction of half a point. This prospective growth rate is nearly a point below the final 2011 calendar year rate of 5.3 percent. Yet, looking ahead, 83 percent of industrial manufacturing panelists expect positive revenue growth for their own companies in the year ahead 12 percent forecasting double-digit growth and 71 percent forecasting single-digit growth. Only 7 percent forecast negative growth, and 10 percent now forecast zero growth. On a quarter-to-quarter basis, fewer panelists are forecasting double-digit growth over the next 12 months, 12 percent (off 10 points from 22 percent last quarter). International sales continue. Industrial manufacturing panelists marketing abroad expect international sales to contribute 38 percent of their total revenue over the next 12 months that is same as the prior quarter and a year ago (38 percent). In fourth-quarter 2011, 36 percent reported an increase in international sales, 58 percent about the same as the prior quarter, and only 6 percent reported a decrease. Overall, despite uncertainty about world markets in Europe and Asia, own-company international sales forecasts continue to be strong. Barriers to growth lower. Legislative/regulatory pressures was the leading potential barrier to growth over the next 12 months, cited by 50 percent (off 5 points). Lack of demand and oil/energy prices were next at 47 percent; both were off from the prior quarter. Taxation concerns dropped 7 points to 33 percent. And, importantly, concern about decreasing profitability was off sharply to 18 percent. Spending plans on the rise. More industrial manufacturing panelists are planning major new investments of capital over the next 12 months, 67 percent (up 12 points). However, their average level of new-investment spending is expected to be lower 4.2 percent of sales versus 5.9 percent in the prior quarter. More operational spending is also expected cited by 90 percent over the next 12 months (up 5 points). Increased spending is cited for new product or service introductions (57 percent), information technology (50 percent), and business acquisitions (40 percent). And geographic expansion remained moderately high at 38 percent. However, research and development was off from last quarter s high of 48 percent to 40 percent. Finally, plans for marketing and sales promotion and advertising remain on the low side. Plans for M&A activity over the next 12 months rose to 38 percent (up 3 points). Expansion to new markets abroad was at the 40 percent level, as was joint ventures, and new facilities abroad rose to 32 percent (up 4 points). Some employment gains. Thirty-seven percent of panelists expect positive hiring over the next 12 months (off 1 point). But the net workforce composite projection rose from minus 0.2 percent in the prior quarter to a plus 0.7 percent. This represents some modest gains and a break from a declining pattern. Margins increased. In 4Q 2011, 38 percent reported higher gross margins, only 15 percent lower, for a net 23 percent higher (up 15 points from the prior quarter). Fewer reported higher costs, net 17 percent (11 points below the prior quarter). And more reported higher prices, net 22 percent (12 points above the prior quarter). A quarter-over-quarter comparison of key indicators shows the business outlook for the next 12 months and how the views of the panel have changed each quarter (see chart 1.1). The pages that follow provide a detailed look at each question for the past five quarterly surveys. PwC 3

Special topic: Supply chain and global operations Importance of supply chain. Three quarters (77 percent) of industrial manufacturers surveyed believe it is very or extremely important to the growth of its global business to improve their companies supply chain over the next 2-3 years. Only 12 percent felt it was only somewhat important or not important, and 11 percent were not reported. Global operations improvements. It is very/extremely important to improve their companies globalized product development operations (43 percent), supply base (40 percent), and manufacturing footprint (39 percent). Also some thought it was very/extremely important to address their globalized distribution system (33 percent) and globalized service operations (32 percent). Definite plans to improve global operations. Over the next 12-18 months, definite plans for major/minor improvement of globalized distribution systems was cited by 75 percent, while supply base improvement was cited by 67 percent, global manufacturing footprint by 67 percent, global product development operations by 60 percent, and global service operations by 60 percent. Scalable to meet global requirements. Seventy-eight percent of industrial manufacturers surveyed believe their current business is scalable to meet global requirements at target performance levels over the next 2-3 years 50 percent definitely and 28 percent probably. Only 5 percent thought not, while 5 percent were uncertain and 12 percent not reported. Need to rethink and/or reprioritize manufacturing core competencies. The majority (52 percent) of panelists envision the need to rethink and/or reprioritize their companies manufacturing core competences in order to grow and optimize their business over the next 2-3 years. Thirty-nine percent felt no need to do so, while 3 percent were uncertain and 6 percent not reported. Need to partner strategic suppliers. Overall, 57 percent of panelists envisioned a need to partner in new ways with their strategic suppliers in order to grow and optimize their business over the next 2-3 years. Twenty-seven percent felt no need to partner, while 10 percent were not certain and 6 percent not reported. PwC 4

Key indicators for the business outlook Chart 1.1 Key indicators for the business outlook A quarter-over-quarter comparison of the survey s key indicators shows how the 12-month outlook has changed each quarter. The change column indicates the movement of opinion over the past two quarters. Business outlook, next 12 months among industrial manufacturers 2010 2011 Change Page 4Q 10 1Q 11 2Q 11 3Q 11 4Q 11 3Q 4Q 11 Optimistic about US economy 63% 57% 48% 5% 30% 8 Optimistic about world economy 44% 38% 7% 16% 10 Expect positive revenue growth 84% 89% 90% 75% 83% 20 Average growth rate expected 6.6% 7.0% 6.5% 5.0% 4.4% 20 Planning major new investments 44% 49% 52% 55% 67% 24 New investments as a % of sales 5.6% 5.4% 7.0% 5.9% 4.2% 24 Planning to hire 48% 51% 52% 38% 37% = 22 New workers as a % of workforce (net) 1.2% 1.3% 0.3% -0.2% 0.7% 22 Expected barriers to growth Legislative/regulatory pressures 68% 54% 55% 50% 26 Lack of demand 63% 41% 57% 47% 26 Oil/energy prices 27% 65% 70% 55% 47% 26 Competition from foreign markets 36% 37% 37% 33% 37% 26 Monetary exchange rate 37% 29% 38% 33% 37% 26 Taxation policies 47% 33% 53% 33% 26 Pressure for increased wages 15% 21% 32% 22% 22% = 26 Lack of qualified workers 13% 25% 17% 17% 20% 26 Decreasing profitability 29% 22% 33% 35% 18% 26 Higher interest rates 10% 19% 13% 10% 18% 26 Capital constraints 18% 14% 10% 13% 15% = 26 PwC 5

Economic views

Economic views View of the US economy, this quarter Which best describes your view of the US economy this quarter? In fourth-quarter 2011, 28 percent of US industrial manufacturers surveyed believed the US economy was growing, up 21 points from the prior quarter s low. Only 8 percent believed it was declining, and 64 percent saw no change from third-quarter 2011. Chart 2.1 View of the US economy, this quarter 100% 80% 7 Growing Unchanged 28 Declining 61 65 57 80 64 20% 37 35 43 0% 13 2 0 0 8 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 Note: In 4Q 2011 total respondents = 60 PwC 7

Economic views View of the US economy, next 12 months Looking at the next 12 months, how do you feel about the prospects for the US economy? Looking ahead, 30 percent of respondents expressed optimism about the 12-month outlook for the US economy, up 25 points from the prior quarter s low. Thirteen percent were pessimistic (off 5 points), while most, 57 percent, were uncertain. Chart 2.2 View of the US economy, next 12 months 100% 80% 5 Optimistic Uncertain 30 Pessimistic 48 57 63 77 57 20% 30 38 45 0% 18 13 7 5 7 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 Note: In 4Q 2011 total respondents = 60 PwC 8

Economic views View of the world economy, this quarter Which best describes your view of the world economy this quarter? (international marketers only) In fourth-quarter 2011, 16 percent of the panelists marketing abroad viewed the world economy as growing, up 9 points from the prior quarter. Thirty-six percent believed it was declining, off 1 point from the third quarter, and 48 percent said they saw no change. Chart 2.3 View of the world economy, this quarter 100% 80% 7 Growing 16 Unchanged 41 Declining 54 67 56 48 45 20% 30 39 37 36 0% 3 7 14 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 Note: In 4Q 2011 those marketing abroad = 56 PwC 9

Economic views View of the world economy, next 12 months Looking at the next 12 months, how do you feel about the prospects for the world economy? (international marketers only) Looking ahead, 16 percent of US-based industrial manufacturers who market abroad are optimistic about the prospects for the world economy over the next 12 months, up 9 points from the prior quarter. Twenty percent are pessimistic (off 1 point), while the majority, 64 percent, are uncertain. Chart 2.4 View of the world economy, next 12 months 100% 80% 7 Optimistic 16 Uncertain 38 Pessimistic 44 60 72 64 51 55 20% 0% 38 21 20 2 5 7 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 Note: In 4Q 2011 those marketing abroad = 56 PwC 10

Company performance

Company performance Company revenue growth, calendar year What is your company s estimated revenue growth rate for the calendar year? The composite average growth estimate for owncompany revenue in the calendar year 2011 declined slightly from 5.6 percent in third-quarter 2011 to 5.3 percent in the fourth quarter. Eighty-seven percent of respondents said they had positive own-company growth, with 19 percent with double digits and 68 percent with single-digit growth. Eight percent were on the negative side, while 5 percent had zero growth. Chart 3.1 Company revenue growth, calendar year 100% 80% 10% or greater 35 33 33 27 19 Between 0 and 10% Zero Negative Not reported 41 48 68 51 55 20% 0% 9 15 3 4 5 15 13 0 0 8 0 10 0 8 0 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 Mean +5.0% +5.3% +6.3% +5.6% +5.3% Note: In 4Q 2011 total respondents = 60 PwC 12

Company performance Industry growth, calendar year What is your industry s estimated growth rate for the calendar year? Industry growth estimates for calendar-year 2011 grew from 3.6 percent in the prior quarter to 4.4 percent. Eighty-three percent of panelists reported positive industry growth for 2011, 8 percent are on the negative side, and 9 percent reported zero growth this year. Chart 3.2 Industry growth, calendar year 100% 80% 15 13 12 23 22 57 43 71 57 72 10% or greater Between 0 and 10% Zero Negative Not reported 20% 0% 16 17 7 16 9 14 7 13 2 0 5 1 0 8 0 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 Mean +2.4% +3.9% +5.4% +3.6% +4.4% Note: In 4Q 2011 total respondents = 60 PwC 13

Company performance International sales Are international sales up, down, or the same compared with three months ago? (international marketers only) Chart 3.3 International sales US-based industrial manufacturers that sell abroad continued to see moderate upward movement in international revenue in fourth-quarter 2011, with 36 percent reporting an increase in sales (off 12 points), and only 6 percent reporting a decrease. Most, 58 percent, said sales remained about the same. 100% 80% 50 48 59 59 36 Up Same Down 20% 39 39 48 44 58 0% 2 2 2 8 6 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 Note: In 4Q 2011 those marketing abroad = 56 PwC 14

Company performance Changes in gross margins Are gross margins up, down, or the same compared with three months ago? Chart 3.4 Changes in gross margins In fourth-quarter 2011, gross margins increased. They were higher for 38 percent of panelists and lower for 15 percent, for a net plus 23 percent, 15 points higher than the prior quarter s plus 8 percent. 100% 80% 34 37 32 30 38 Up Same Down 47 34 48 48 47 20% 0% 29 19 20 22 15 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 Net +15% +8% +12% +8% +23% Note: In 4Q 2011 total respondents = 60 PwC 15

Company performance Changes in costs and prices Are costs up, down, or the same compared with three months ago? Prices? In fourth-quarter 2011, costs and prices remained high: 32 percent of US-based industrial manufacturers reported higher costs, and 15 percent reported lower costs, for a net plus 17 percent, 11 points below the prior quarter. Thirty percent raised prices but 8 percent lowered them, for a net plus 22 percent reporting higher prices (up 12 points). Chart 3.5 Changes in costs and prices Costs 100% Up 26 80% 33 38 32 51 Same 59 59 52 53 Down 41 20% 15 8 8 10 15 0% Net +11% +43% +25% +28% +17% Prices 100% 80% 20% 0% 32 43 28 28 30 57 46 65 54 62 11 11 7 18 8 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 Up Same Down Net +21% +32% +21% +10% +22% Note: In 4Q 2011 total respondents = 60 PwC 16

Company performance Inventory movement Are finished inventories as a percent of sales up, down, or the same compared with three months ago? Chart 3.6 Inventory movement Inventories as a percentage of sales grew for 21 percent of US-based industrial manufacturers in the fourth quarter, off 7 points from the prior quarter. Levels were down for 23 percent, for a net minus 2 percent (off 13 points), indicating lower inventories in fourth-quarter 2011. 100% 80% 34 30 28 36 21 Up Same Down 45 46 60 55 56 20% 0% 21 18 23 17 10 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 Net +13% +18% +20% +11% -2% Note: In 4Q 2011 total respondents = 60 PwC 17

Company performance Level of operating capacity What is your organization s current operating capacity? Operating capacity is an estimate of the current level of permanent staffing and operations compared with what is needed for full-capacity output. In the fourth quarter, the mean was 81.8 percent of capacity, up slightly from the previous quarter s 81.3 percent, with 37 percent of industrial manufacturers surveyed claiming to be at or near full capacity (off only 1 point). Chart 3.7 Level of operating capacity 100% 80% 34 35 40 38 37 Near full About 3/4 capacity About 1/2 capacity Not reported 47 51 52 55 53 20% 0% 18 14 1 0 8 0 7 0 10 0 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 Mean 78.1% 77.4% 82.6% 81.3% 81.8% Note: In 4Q 2011 total respondents = 60 PwC 18

Business outlook, next 12 months

Business outlook, next 12 months Revenue growth, next 12 months What is your organization s estimated revenue growth rate for the next 12 months? The projected average revenue growth rate over the next 12 months among respondents declined from 5.0 percent in the prior quarter to 4.4 percent, well below last year s 6.6 percent estimate. Eighty-three percent expect positive revenue growth for their own companies, with 12 percent forecasting double-digit growth (down 10 points) and 71 percent forecasting single-digit growth. Only 7 percent forecast negative growth and 10 percent now forecast zero growth. Chart 4.1 Revenue growth, next 12 months 100% 80% 12 22 34 33 28 71 53 50 56 62 10% or greater Between 0 and 10% Zero Negative Not reported 20% 0% 10 2 4 20 10 5 3 5 1 4 3 5 0 7 0 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 Mean 6.6% 7.0% 6.5% 5.0% 4.4% Note: In 4Q 2011 total respondents = 60 PwC 20

Business outlook, next 12 months International sales, next 12 months What percent of your business s total revenue over the next 12 months do you expect to be derived from international sales? (international marketers only) Of respondents selling abroad, the projected contribution of international sales to total revenue over the next 12 months remained at 38 percent. A year ago, it was at the same 38 percent level. Chart 4.2 International sales, next 12 months 30% 20% 38 34 36 38 38 10% 0% 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 Note: In 4Q 2011 those marketing abroad = 56 PwC 21

Business outlook, next 12 months Percent planning to hire Do you plan to add or reduce the number of full-time equivalent employees over the next 12 months? Chart 4.3 Percent planning to hire Thirty-seven percent of industrial manufacturers surveyed plan to add employees to their workforce over the next 12 months, off 1 point from third-quarter 2011 estimates. Only 3 percent plan to reduce the number of full-time equivalent employees, and 60 percent will stay about the same. The net workforce projection is plus 0.7 percent, up from last quarter s minus 0.2 percent, a sign of moderate new hiring in the manufacturing sector. 100% 80% 48 51 52 38 37 Add Same Reduce 20% 50 46 41 55 60 0% 2 3 7 7 3 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 Net +1.2% +1.3% +0.3% -0.2% +0.7% Note: In 4Q 2011 total respondents = 60 PwC 22

Business outlook, next 12 months Percent planning to hire by type of employee What types of employees do you plan to add over the next 12 months? Among the 37 percent of respondents planning to hire within the next 12 months, the most sought-after employees will be professionals/technicians (28 percent), and skilled workers (23 percent). Interest in production workers decreased to 13 percent, off 14 points on a quarter-to-quarter basis. Chart 4.4 Percent planning to hire by type of employee 4Q 10 1Q 11 2Q 11 3Q 11 4Q 11 Planning to hire (net) 48% 51% 52% 38% 37% Professionals/technicians 27% 35% 28% 28% Skilled labor 23% 30% 33% 23% 23% Production workers 18% 27% 32% 27% 13% White collar support 18% 18% 22% 18% 12% Sales/marketing 15% 8% 17% 10% 10% Note: In 4Q 2011 total respondents = 60 PwC 23

Business outlook, next 12 months Percent planning major new investments of capital Are you actively planning any major new investments of capital over the next 12 months? If so, what percent of total sales do you expect to invest? On the positive side, 67 percent of US industrial products manufacturers surveyed plan major new investments of capital during the next 12 months, a 12-point increase over the prior quarter and 23 points above a year ago. However, the mean investment as a percentage of total sales fell from the prior quarter s 5.9 percent to a lower, 4.2 percent indicative of moderate spending. Chart 4.5 Percent planning major new investments of capital 50% 30% 20% 67 49 52 55 44 10% 0% Mean investment as a % of total sales 4Q '10 1Q '11 2Q '11 3Q '11 4Q '11 5.6% 5.4% 7.0% 5.9% 4.2% Note: In 4Q 2011 total respondents = 60 PwC 24

Business outlook, next 12 months Percent planning to increase operational spending Over the next 12 months, where do you expect to increase spending? Looking at the next 12 months, 90 percent of respondents plan to increase operational spending, up 5 points from last quarter. Leading increased expenditures were new product or service introductions (57 percent), information technology (50 percent), and business acquisitions (40 percent). R&D was off 8 points to 40 percent. Plans for marketing and sales promotion and advertising declined sharply. Chart 4.6 Percent planning to increase operational spending Percent planning to increase spending (net) New product or service introduction 4Q 10 1Q 11 2Q 11 3Q 11 4Q 11 82% 86% 88% 85% 90% 50% 49% 43% 57% Information technology 34% 41% 48% 42% 50% Business acquisition 39% 41% 45% 37% Research and development 45% 46% 48% Geographic expansion 42% 33% 43% 37% 38% Facilities expansion 32% 29% 38% 30% 38% Marketing and sales promotion 15% 22% 30% 27% 15% Advertising 5% 14% 20% 15% 5% Internet commerce 11% 5% 7% 5% 3% Note: In 4Q 2011 total respondents = 60 PwC 25

Business outlook, next 12 months Expected barriers to business growth Chart 4.7 Expected barriers to business growth Over the next 12 months, will any of the following represent barriers to business growth? Legislative/regulatory pressures was the leading potential barrier to growth over the next 12 months, cited by 50 percent (off 5 points). Lack of demand and oil/energy prices were next at 47 percent; both were off from the prior quarter. Taxation concerns dropped 7 points to 33 percent. And, importantly, concern about decreasing profitability was off sharply to 18 percent. Note: In 4Q 2011 total respondents = 60 Legislative/ regulatory pressures Lack of demand Oil/energy prices Competition from foreign markets Monetary exchange rate Taxation policies Pressure for increased wages Lack of qualified workers Decreasing profitability Higher interest rates Capital constraints Industrial manufacturers 22 22 32 21 15 20 17 17 25 13 18 35 33 22 29 18 10 13 19 10 15 13 10 14 18 27 37 33 37 37 36 37 33 38 29 37 50 55 60 54 68 47 57 40 41 63 47 55 70 65 33 40 53 33 47 4Q 11 3Q 11 2Q 11 1Q 11 4Q 10 PwC 26

Business outlook, next 12 months Plans for M&A and other business initiatives Over the next 12 months, do you expect to participate in any of the following new business initiatives? The number of respondents planning M&A activity over the next 12 months rose 3 points to 38 percent. Of that number, all are looking at purchasing another business. Plans for expansion to new markets abroad remained a high 40 percent, and new joint ventures rose 10 points to 40 percent. The number planning new strategic alliances rose to 35 percent, and new facilities abroad rose to 32 percent. Chart 4.8 Plans for M&A and other business initiatives 4Q 10 1Q 11 2Q 11 3Q 11 4Q 11 New business initiatives (net) 66% 64% 73% 62% 70% Expand to new markets abroad 37% 33% 45% New joint venture 29% 32% 38% 30% M&A activity (net) 39% 41% 45% 35% 38% - Purchase another business 36% 38% 45% 35% 38% - Sale part/all own business 10% 6% 5% 3% 7% - Equity carve-out/spin-off 2% 2% --- 2% 3% New strategic alliance 34% 41% 37% 32% 35% New facilities abroad 27% 22% 35% 28% 32% Close/reduce facilities abroad 7% 6% 8% 10% 8% Reduce activity in markets abroad 7% 8% 10% 7% 8% Note: In 4Q 2011 total respondents = 60 PwC 27

Special topic: Global operations and supply chains PwC 28

Special topic: Supply chain and global operations Supply chain and global operations How important is improvement of your company s supply chain to the growth of its global business over the next 2-3 years? Three quarters (77 percent) of industrial manufacturers surveyed believe it is very or extremely important to the growth of its global business to improve their companies supply chain over the next 2-3 years. Only 12 percent felt it was only somewhat important or not important, and 11 percent were not reported. Chart 5.1 Importance of supply chain Extremely important 17% Very important Only somewhat important 10% Not important at all 2% Not reported 11% In which of the following ways might your company s global operations be improved? It is very/extremely important to improve their companies globalized product development operations (43 percent), supply base (40 percent), and manufacturing footprint (39 percent). Also some thought it was very/extremely important to address their globalized distribution system (33 percent) and globalized service operations (32 percent). Chart 5.2 Global operations improvements Better to globalize: Product development operations Supply base Manufacturing footprint Distribution system Service operations Very/ Extremely Important 33% 32% 43% 39% Does your company have definite plans for major or minor improvements of the following global operations over the next 12-18 months? Over the next 12-18 months, definite plans for major/minor improvement of globalized distribution systems was cited by 75 percent, while supply base improvement was cited by 67 percent, global manufacturing footprint by 67 percent, global product development operations by 60 percent, and global service operations by 60 percent. Chart 5.3 Definite improvement plans 32% (major/minor) Distribution system 75% Supply base 67% Manufacturing footprint 67% Product development operations Service operations Note: In 3Q 2011 total respondents = 60 PwC 29

Special topic: Supply chain and global operations Supply chain and global operations In your opinion, is your current business scalable to meet global requirements at target performance levels over the next 2-3 years? Seventy-eight percent of industrial manufacturers surveyed believe their current business is scalable to meet global requirements at target performance levels over the next 2-3 years 50 percent definitely and 28 percent probably. Only 5 percent thought not, while 5 percent were uncertain and 12 percent not reported. Chart 5.4 Scalable to meet global requirements Definitely 50% Probably 28% Probably not 3% Definitely not 2% Not certain 5% Not reported 12% Do you envision the need to rethink and/or reprioritize your company s manufacturing core competences in order to grow and optimize your business over the next 2-3 years? The majority (52 percent) of panelists envision the need to rethink and/or reprioritize their companies manufacturing core competences in order to grow and optimize their business over the next 2-3 years. Thirty-nine percent felt no need to do so, while 3 percent were uncertain and 6 percent not reported. Chart 5.5 Need to rethink/reprioritize manufacturing core competences Definitely Probably Probably not Definitely not Not certain Not reported 3% 6% 12% 27% 12% Do you envision a need to partner in new ways with your strategic suppliers in order to grow and optimize your business over the next 2-3 years? Overall, 57 percent of panelists envisioned a need to partner in new ways with their strategic suppliers in order to grow and optimize their business over the next 2-3 years. Twenty-seven percent felt no need to partner, while 10 percent were not certain and 6 percent not reported. Chart 5.6 Need to partner with strategic 32% suppliers Definitely 20% Probably 37% Probably not 19% Definitely not 8% Not certain 10% Not reported 6% Note: In 4Q 2011 total respondents = 60 PwC 30

Survey demographics and research methodology Demographics Who Senior executives of US-based, industrial manufacturing organizations Interview dates October 26, 2011 to January 11, 2012 Average number of employees 8,224 (60) Average business unit revenue Average enterprise revenue Market capitalization $3.10 billion $8.80 billion $8.00 billion Industry sectors Products 100% Manufacturing 100% Methodology PwC s Manufacturing Barometer is a quarterly telephone survey conducted by the independent research firm BSI Global Research Inc. Our regular survey panel consists of senior executives from a geographically balanced sample of large companies in the United States. Ninety-five percent of the panelists hold titles such as president, CEO, CFO, VP of finance, treasurer, controller, internal audit director, or other related title. PwC 31

www.pwc.com/manufacturing Industry contacts: Barry Misthal US Industrial Manufacturing Leader +1 267 330 2146 Jennifer Flunker US Industrial Products Senior Manager +1 614 227 3236 About the research: The Manufacturing Barometer is one in a series of quarterly business outlook surveys from PwC. The survey provides a view on the 12-month outlook for revenue growth, new investments, new hiring plans, emerging business barriers and more. In addition to the business outlook, we hear from our panelists about special issues they face as the business climate changes. Results of the quarterly business outlook surveys and special issue surveys are available at www.barometersurveys.com. Visit: www.barometersurveys.com Mobile: wap.barometersurveys.com Email: barometer.surveys@us.pwc.com PricewaterhouseCoopers has exercised reasonable professional care and diligence in the collection, processing, and reporting of this information. However, the data used is from third-party sources and PricewaterhouseCoopers has not independently verified, validated, or audited the data. PricewaterhouseCoopers makes no representations or warranties with respect to the accuracy of the information, nor whether it is suitable for the purposes to which it is put by users. PricewaterhouseCoopers shall not be liable to any user of this report or to any other person or entity for any inaccuracy of this information or any errors or omissions in its content, regardless of the cause of such inaccuracy, error or omission. Furthermore, in no event shall PricewaterhouseCoopers be liable for consequential, incidental or punitive damages to any person or entity for any matter relating to this information. 2012 PricewaterhouseCoopers LLP. All rights reserved. "PricewaterhouseCoopers" and PwC refer to PricewaterhouseCoopers LLP or, as the context requires, the PricewaterhouseCoopers global network or other member firms of the network, each of which is a separate and independent legal entity. This document is for general information purposes only, and should not be used as a substitute for consultation with professional advisors.