Workforce Investment Act Programs

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Workforce Investment Act Programs Adult, Dislocated Worker and Program This quarter of performance reflects the first nine months of performance. Adult and Dislocated Worker services are provided directly by ACSET. services are provided by the Allegan Area Education Services Agency, Arbor Circle, Barry County Intermediate School District, Bethany Christian Services, Goodwill Industries of Greater Grand Rapids, Grand Rapids Public Schools, Hispanic Center of West Michigan, Kent Intermediate School District and Steepletown Neighborhood Services. The Adult, Dislocated Worker and programs met all performance standards for the period of July 1, 2014 through March 31, 2015 except for Adult and Dislocated Worker enrollments. Target Group populations that also fell below the standard were Asians, Persons with Disabilities, and Older (55+) Workers. The lower amount of Adult and Dislocated Worker enrollments continues to be attributed to the implementation of the Career Coach model which provides a more intensive level of service to determine suitability. Career Coaches are also working with carry-in adults from the previous program year and aiming to exit adult customers more quickly. Continued efforts have been made to reach the standard target population for Asians, Persons with Disabilities, and Older (55+) Workers. Some of these efforts include nontraditional recruiting at local community events such as the Kent County Resource Fair, the Veterans Job Club, LINC Community Revitalization and the Camp and Resource Fair Extravaganza. In addition, ACSET has included a barriers activity as part of the Career Coaching Model to increase self-disclosure and provide appropriate resources for Persons with Disabilities. Individual Training Accounts Eligible Adults and Dislocated Workers can receive up to $6,500 for twelve months of occupational skills training. During this quarter of performance, the training programs with the highest number of participants were: CDL, 42%, and C, 33%. ACSET staff and contractors exceeded the Participant performance measure and the Employer Customer satisfaction measure for this quarter. Program Expenditures Program expenditures were within the acceptable range of the planned levels except for Services. This is due to staff vacancies and fewer than planned number of paid work experiences.

ACSET Contractor Summary Workforce Investment Act (WIA) Programs Participant Activity Planned Actual Rate Adults Dislocated Workers 1,002 726 72% 443 369 83% 385 345 90% 752 722 96% Activity Employment Average Earnings Average Earnings Change Employment & Credential/ Certificate Rate Skill Attainment Rate 763 644 93 Employers 72 67 96 Adults 192 187 90% Dislocated Workers 144 140 95% 36 35 83% Adults 373 362 93% Dislocated Workers 169 167 94% 75 73 90% 129 117 86% Adults 306 $15,200 Dislocated Workers 151 $16,600 60 $4,500 Adults 400 380 83% Dislocated Workers 124 113 84% 48 41 80% 91 89 91% 594 569 95% 95.70 98.3 96.40% 97.20% 97.20% 97.10% 98.80% 97.30% 90.70% $18,467 $17,352 95.00% 91.10% 85.40% 97.80% 95.80% Individual Training Account Expenditures Contractor Program Expenditures Planned Actual Rate Adults $485,986 $921,414 $722,478 78% Dislocated Workers $144,712 does not meet the State standard or is outside of the acceptable ACSET standard range.

Summary of Adult Programs Participant Activity Planned Actual Rate Adults 1,002 726 72% Activity Employment Average Earnings 316 93 Adults 192 185 90% Adults 373 362 93% Adults 104 $15,200 Employment & Credential/ Certificate Rate (3rd Adults Qtr. after exit & 1st Qtr. 400 380 83% 99.00 0 96.70% 97.10% $18,467.00 95.00% does not meet the State standard or is outside of the acceptable ACSET standard range.

Summary of Dislocated Worker Programs Participant Activity Planned Actual Rate Dislocated Workers 443 369 83% Activity Employment Average Earnings Employment & Credential/ Certificate Rate 90 93 Dislocated Workers 144 140 95% Dislocated Workers 169 167 93% Dislocated Workers 117 $16,600 Dislocated Workers 124 113 84% 99 97.20% 98.80% $17,352 91.10% does not meet the State standard or is outside of the acceptable ACSET standard range.

Summary of Programs Participant Activity Planned Actual Rate 385 345 90% 752 722 96% Activity 330 93 97 0 36 35 83% 97.20% Employment 75 73 90% 129 117 86% 97.30% 90.70% Average Earnings Change 60 $4,500 Employment & Credential/ Certificate Rate 48 41 80% 91 89 91% 85.40% 97.80% Skill Attainment Rate 594 569 95% 95.80% Out-of-School 954 406 30% 42.56% Program Expenditures Planned Actual Rate $921,414 $722,478 78% does not meet the State standard or is outside of the acceptable ACSET standard range

ACSET Target Group Results Workforce Investment Act (WIA) Programs Kent County Adults 726 Dislocated Workers 369 345 722 Category Females Black Native American Goal 51% 9% 1% Level 50% 34% 4% Asian 2% 1% Pacific Islander 1% 1% Hispanic Persons With Disabilities Older Workers 55+Years 9% 10% 12% 19% 6% 9% Out of School 30% 40% is outside of the acceptable ACSET standard range

AAESA Program Participant Activity Planned Actual Rate 74 77 104% 73 78 107% Activity Program 18 93 4 4 83% 23 23 90% 7 7 86% 99 Average Earnings Change $4,500 Credential/ Diploma Rate 5 5 80% 14 14 91% Skill Attainment Rate 83 83 95% Out-of-School 155 68 50% 44% Program Expenditures Planned Actual Rate $128,552 $128,069 does not meet the State standard or is outside of the acceptable ACSET standard range.

Arbor Circle Program Participant Activity Planned Actual Rate 54 42 78% 84 59 70% Activity Program 3 93 0 0 83% 4 1 90% 3 3 86% 100 25% Average Earnings Change $4,500 Credential/ Diploma Rate 0 0 80% 0 0 91% Skill Attainment Rate 45 43 95% 96% Out-of-School 101 73 70% 72% Program Expenditures Planned Actual Rate $131,580 $55,484 42% does not meet the State standard or is outside of the acceptable ACSET standard range.

Barry County Workforce Investment Act (WIA) Programs Participant Activity Planned Actual Rate Adults Dislocated Workers 25 23 92% 20 19 95% 14 11 79% 25 21 84% Activity 8 93 Employers 129 117 86 Adults 5 5 90% Dislocated Workers 4 4 95% 1 1 83% Adults 10 10 93% Dislocated Workers 16 16 94% 1 1 90% 8 7 86% Adults $15,200 Dislocated Workers $16,600 100 0 Employment 88% Average Earnings $18,467 $17,352 Average Earnings Change $4,500 Employment & Credential/ Adults 5 5 83% Certificate Rate Dislocated Workers 4 3 84% 75% 1 1 80% 5 5 91% Skill Attainment Rate 24 24 95% Out-of-School 32 13 50% 41% Program Expenditures Planned Actual Rate Adult DW $46,154 $40,210 87% $66,299 $46,188 70% $39,054 $29,175 75% does not meet the State standard or is outside of the acceptable ACSET standard range.

Bethany Christian Services Program Participant Activity Planned Actual Rate 21 16 76% 57 56 98% Activity Program 24 93 5 4 83% 3 3 90% 3 1 86% 96 80% 33% Average Earnings Change $4,500 Credential/ Diploma Rate 5 2 80% 2 2 91% 40% Skill Attainment Rate 25 25 95% Out-of-School 72 14 30% 19% Program Expenditures Planned Actual Rate $60,826 $59,456 98% does not meet the State standard or is outside of the acceptable ACSET standard range.

Goodwill Industries Program Participant Activity Planned Actual Rate 59 48 81% 45 33 73% Activity Program 43 93 12 12 83% 9 8 90% 6 4 86% 97 89% 67% Average Earnings Change $4,500 Credential/ Diploma Rate 12 9 80% 3 3 91% 75% Skill Attainment Rate 26 26 95% Out-of-School 81 56 70% 69% Program Expenditures Planned Actual Rate $103,320 $94,111 91% does not meet the State standard or is outside of the acceptable ACSET standard range.

Grand Rapids Public Schools Program Participant Activity Planned Actual Rate 36 34 94% 154 144 94% Activity Program 121 93 1 1 83% 95 3 3 90% 13 12 86% 92% Average Earnings Change $4,500 Credential/ Diploma Rate 3 3 80% 13 13 91% Skill Attainment Rate 111 100 95% 90% Out-of-School 139 38 10% 27% Program Expenditures Planned Actual Rate $239,212 $165,824 69% does not meet the State standard or is outside of the acceptable ACSET standard range.

Hispanic Center Program Participant Activity Planned Actual Rate 4 4 55 55 Activity Program 27 93 0 0 83% 2 2 90% 5 5 86% 99 Average Earnings Change $4,500 Credential/ Diploma Rate 1 1 80% 2 2 91% Skill Attainment Rate 109 107 95% 98% Out-of-School 59 19 20% 32% Program Expenditures Planned Actual Rate $58,154 $52,155 90% does not meet the State standard or is outside of the acceptable ACSET standard range.

Kent Intermediate School District Program Participant Activity Planned Actual Rate 161 183 114% Activity Program 59 93 83% 90% 65 64 86% 99 98% Average Earnings Change $4,500 Credential/ Diploma Rate 80% 48 48 91% Skill Attainment Rate 127 126 95% 99% Out-of-School 183 0 0% 0% Program Expenditures Planned Actual Rate $128,000 $104,023 81% does not meet the State standard or is outside of the acceptable ACSET standard range.

Steepletown Neighborhood Services Program Participant Activity Planned Actual Rate 48 38 79% 95 90 95% Activity Program 19 93 5 5 83% 11 11 90% 6 6 86% 100 Average Earnings Change $4,500 Credential/ Diploma Rate 7 7 80% 4 4 91% Skill Attainment Rate 42 37 95% 88% Out-of-School 128 71 50% 55% Program Expenditures Planned Actual Rate $90,870 $86,335 95% does not meet the State standard or is outside of the acceptable ACSET standard range.