Managed Accounts in 401(k) Plans: Solution or Fad. Linda Ruiz-Zaiko Bridgebay Financial, Inc.

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Managed Accounts in 401(k) Plans: Solution or Fad Linda Ruiz-Zaiko Bridgebay Financial, Inc. www.bridgebay.com

US Retirement Assets 36% of US Household Financial Assets IRAs $7.2 Trillion FERS $0.4 Trillion DB $3.2 Trillion DC Assets $6.0 Trillion 401(k) $4.4 Trillion Govt DB $5.1 Trillion Annuities $2.0 Trillion 403(b) $0.9 Trillion 457 $0.3 Trillion Source: Investment Company Institute (ICI) AS OF 6/30/2014

DC Plan Investment Management Solutions Managed Accounts Target Date Funds Participants delegate custom asset allocation and rebalancing decisions to investment professionals using the Plan s fund line-up Participants select pre-mixed asset allocation fund based on retirement year Online Advice Participants use website advice tool to make their own decisions

DC Plan Usage Investment Management Solutions 100% 90% 86% % of Plans Using Feature 80% 70% 60% 50% 40% 30% 20% 52% 46% 10% 0% Managed Accounts Target Date Funds Online Advice Source: Survey of Aon Hewitt's recordkeeping clients "2013 Trends & Experience Defined Contribution Plans"

DC Plan Usage Target Date Funds Most commonly used asset allocation solution 88% of participants <25 years old 68% of participants 25-35 years old Participants average 38 years old Average account balances $16,000 Source: "Help in Defined Contribution Plans" Survey published May, 2014 by Financial Engines / Aon Hewitt

DC Plan Usage Managed Accounts Second most used asset allocation solution 54% of participants >55 years old Average age 48 years old Average account balance $93,000 Highest usage by participants with account balances $50,000 $250,000 Source: "Help in Defined Contribution Plans" Survey published May, 2014 by Financial Engines / Aon Hewitt

DC Plan Usage On-Line Advice Participant responsible for rebalancing Popular for participants with >$250,000 balances Average account balances $155,000 Average age 45 years old Source: "Help in Defined Contribution Plans" Survey published May, 2014 by Financial Engines / Aon Hewitt

Plan Feature Usage by Age Young participants tend to use target date funds Managed accounts increases for participants >45 years of age Age Range Target Date Funds Managed Accounts Online Advice < 25 88% 6% 6% 25-35 68% 20% 12% 35-45 47% 35% 18% 45-55 36% 45% 19% > 55 28% 54% 18% Source: "Help in Defined Contribution Plans" Survey published May, 2014 by Financial Engines / Aon Hewitt

Plan Feature Usage by Balance Participants with lower account balances use TDF Participants with higher account balances use managed accounts and online advice Account Balance Target Date Funds Managed Accounts Online Advice < $5,000 86% 8% 6% $5,000 - $15,000 61% 30% 9% $15,000 - $50,000 35% 50% 15% $50,000 - $100,000 17% 61% 22% $100,000-$250,000 9% 60% 31% > $250,000 6% 47% 47% Source: "Help in Defined Contribution Plans" Survey published May, 2014 by Financial Engines / Aon Hewitt

404(c) Status Managed Accounts Plan fiduciaries preserve 404(c) status if participant: Exercises control over the plan account Retains the power to open and close its managed account hire and fire

404(c) Status Managed Accounts Plan fiduciaries limited liability DOL 404(c) (d) (2)(ii) and (iii) May not be directly responsible for the investment manager acts and omissions Plan sponsor still has fiduciary responsibility For selection and monitoring of the investment manager

Due Diligence Managed Accounts DC Plan Investment Policy Statement Should provide for Managed Accounts Criteria for selection and monitoring Qualifications of the investment manager SEC-registered investment advisor Proven performance record ERISA 3(38) fiduciary status Asset allocation methodology Reporting Monitor Performance

Due Diligence Managed Accounts Reasonableness of the fees Plan sponsor responsible to negotiate, monitor fees Typically asset-based fees With break point reductions as assets grow At participant asset level Plan enrollment tiers Fees typically deducted from the participant s account Monthly or quarterly In arrears

GAO Report Managed Accounts 401(k) Plans, Improvements Can be Made to Better Protect Participants in Managed Accounts Examined top 8 providers 95% of 401(k) market Fiduciary status varies if participants opt-in Limited participant information Fee, performance and benchmark Challenging for plan sponsors to evaluate/monitor Source: GAO-14-310: Published: Jun 25, 2014. Publicly Released: Jul 29, 2014

GAO Report Managed Accounts Recommendation: Fiduciary status/requirement Address conflicts of interest Greater disclosure on fees, performance, benchmarking Evaluation guidance for plan sponsors Standardized performance and benchmark information Expect DOL guidance or regulatory action Source: GAO-14-310: Published: Jun 25, 2014. Publicly Released: Jul 29, 2014

DOL Guidance Field Assistance Bulletin (FAB) 2007-1 Detailed summary of plan fiduciary s duties Evaluate, select and monitor provider Select ERISA 3(38) fiduciary as investment manager Manage account in participant s best interest Plan fiduciary s ongoing responsibilities Monitor changes in the qualifications Adviser complies with contractual obligations Investigate participant complaints about the provider Periodically evaluate services and fees

Investment Advice to Participants DOL Final Rule 2011 Managed account providers can be affiliated with the record keeper s fund managers Previously required independent, unaffiliated firm Provides exemption to prohibited transaction Requires controls on conflicts of interest

Investment Advice to Participants DOL Final Rule 2011 Must be monitored and meet specific conditions Use unbiased computer model for asset allocation Written certification that model is unbiased Uses accepted investment theories Meets requirements by an independent expert

Investment Advice to Participants DOL Final Rule 2011 Managed account provider s compensation Does not favor proprietary, affiliated or high revenue share funds Compensated on a level fee basis Must make written fee disclosures to participants Third party annual audit and attestation letter

Investment Advice to Participants DOL Final Rule 2011 Plan sponsor must authorize in a formal contract Advice arrangement Advisor compensation Participant charges Plan fiduciary has an established due diligence Considers multiple managed account providers Set qualifications in selection process Monitors provider ongoing

Typical Factors Used for Advice Total Retirement Planning Approach Expected retirement age Social Security benefits Spouse s assets/benefits Income replacement Savings rates Documulation and depletion rates Mortality assumptions

Conclusion Well-Designed Program Independent investment manager ERISA 3(38) fiduciary Robust research Proven asset allocation methodology Personalized portfolios include participant s outside assets

Conclusion Well-Designed Program Participant personal evaluations Disclosures Ongoing account monitoring and management Direct access to investment advisors Periodic, accurate statements with performance Cancellation without penalty