QBE EUROPEAN OPERATIONS TRADE CREDIT CLAIM FORM 1. Policy details Name of Insured Policy number 2. Buyer s details Full name National ID Address Postcode Country Buyer s industry 3. Loss details 3.1 What is the reason for your claim? Insolvency Protracted default Total loss incurred (ex VAT) Amount claimed (ex VAT) Currency Your full contractual terms of payment Days Date of invoice End of month following Other If other, please state Date account first opened 3.2 Insolvency practitioner details Practitioner and firm name Practitioner firm address Postcode Country Date of appointment Telephone QBE TRADE CREDIT CLAIM FORM 1
4. Justification of credit 4.1 Approved limit Yes No Discretionary limit Yes No If claiming an approved limit please state the amount and provide a copy of the relevant endorsement 4.2 If claiming under your discretionary facility please state the amount against the relevant justification Trading experience QCheck opinion Status agency 5. Trading experience 5.1 Please provide your monthly transactions for the previous 12 months prior to the oldest unpaid invoice and up to the last transaction with the debtor. In addition, should your claim be greater than 15,000 please provide month end statements, aged debtor analysis or equivalent for the previous 6 months to evidence the trading experience. Month and year Invoice total Payments received Credit notes issued Month end balance QBE TRADE CREDIT CLAIM FORM 2
5.2 Date of the first outstanding invoice Date of the last outstanding invoice Any invoices subject to a dispute or query? If yes, please provide evidence of the event Yes No Were there any repayment plans or dishonoured payments within the past twelve months? If yes, please provide evidence of the event Yes No 6. Collection action Was the debt passed to a collection agent? Yes No If yes, please provide details of the collection agent and all copy correspondence Date when agent was appointed 7. Salvage/recovery action Have you applied any of the following? RoT Yes No Guarantees Yes No Contra trading Yes No Other, please specify Yes No If yes, please provide details QBE TRADE CREDIT CLAIM FORM 3
8. Supporting documentation Please send originals or copies of the following documentation Confirmation of debt Final Statement of account Evidence of insolvency Copy of judgement Any correspondence that may be relevant to the claim Additional space if required QBE TRADE CREDIT CLAIM FORM 4
9. Assignment, Declaration of Insured and Signature We shall obtain/attach (delete as appropriate) written confirmation from the appointed Insolvency Practitioner or other appropriate authority, of the amount for which we are admitted to rank in the insolvent estate of the debtor or, in the case of any other insured loss, we attached Evidence of Debt. It is acknowledged that the information/documents requested herein are those usually necessary for adjudication of a claim, but such requirements shall not be construed as in any way limiting the Definitions and Conditions of the Policy as to our duty of fair presentation (as set out in the Insurance Act 2015 or successor or amending legislation) as well as to QBE Insurance (Europe) Limited s right to examine or obtain copies of letters, accounts or other documents in our possession or control relating to or connected with this Policy and claim. The information given herein and the attachments contains every material circumstance of which we are aware following a reasonable search and that the information is substantially correct. We agree that where a claim is accepted in accordance with the policy terms and conditions, as soon as QBE Insurance (Europe) Limited notify us of their agreement to settle the claim, we agree that our rights to any Recoveries, including any dividend declared in the Insolvency of the Insured Buyer, will be automatically assigned absolutely and with full title guarantee to QBE Insurance (Europe) Limited. It is understood that this authority and directions are irrevocable. We agree upon your request, at your cost, to do all such further acts and things and execute and/or procure the execution of all such further documents as may reasonably be necessary or desirable to give effect to such assignment and vest such rights in QBE Insurance (Europe) Limited. Signature Date Name of signatory Position in company Email 10. Bank details Bank name and branch Account name Account number IBAN Sort code Swift/BIC code QBE TRADE CREDIT CLAIM FORM 5
11. Important notes 11.1 Choice of contract law Unless it is agreed otherwise, the law that applies to this contract is the law of that part of the United Kingdom where your principal premises is located. In addition any legal proceedings between you and us in connection with this contract will only take place in the courts of that part of the United Kingdom where your principal premises is located and are subject to the exclusive jurisdiction of that court. 11.2 Compensation QBE is covered by the Financial Services Compensation Scheme. This provides compensation in case any of its members are unable, in specified circumstances, to meet any valid claims under their policies. Compensation for non-compulsory insurance will be paid at 90% with no upper limit and at 100% if the insurance is legally compulsory with no upper limit. Compensation is only available to commercial customers in limited circumstances. Further information can be obtained from QBE at the address below, or from the Financial Services Compensation Scheme at the following address: Financial Services Compensation Scheme; 10th Floor, Beaufort House, 15 St Botolph Street, London EC3A 7QU; or from their website (www.fscs.org.uk/contact-us/). 11.3 Privacy and the Data Protection Act 1998 Any personal information provided when applying for this policy or in connection with its administration, including the notification and handling of any claim, will be recorded and processed by us in accordance with the Data Protection Act 1998 and any applicable subordinate, amending or successor legislation or regulation in force from time to time. If the personal information includes sensitive personal data (such as health details or details of criminal convictions) you consent to the information being used for the purposes set out below and being disclosed to the parties listed below. Where personal information is provided about another person, you confirm that such person has been informed of our identity, the purposes for which their personal data will be processed and the disclosures which may be made (each as set out below) and they have consented to the processing of their personal information (including sensitive personal data) in this way. 11.4 Personal information is used for the following purposes: a) to administer the policy, including underwriting, validation of claims history, claims handling and issuing renewal information and documentation; b) to carry out research and analysis and create statistical and testing information and for the purposes of customer profiling (including with transactional information); c) to help prevent and detect fraud or loss and recover debt; and d) where required or permitted by law. Personal information may be disclosed to the following third parties: a) other members of the QBE Insurance Group for the purposes set out above. A list of companies in the QBE Insurance Group is available on request; b) other insurers and reinsurers of the risk written under this policy; c) agents and service providers appointed by us to carry out activities in connection with the policy including claims handling and investigative agents and general service providers including providers of IT systems and maintainers; d) credit reference and fraud databases and law enforcement bodies; and e) potential purchasers of the whole or part of our business. We may share information with other firms and public bodies, including the police and statutory and/or authorised bodies, in order to substantiate information, law enforcement, electronic licensing and to prevent or detect fraud, by accessing and updating various databases. If false or inaccurate information is provided and fraud is suspected, this fact will be recorded and the information will be available to other organisations that have access to the databases. Details of databases accessed or contributed to are available on request. Personal information may be transferred to third parties in countries outside the European Economic Area which may not have the same standards of protection for personal data as the United Kingdom. We will ensure that such transfers comply with data protection law and that the personal information is kept securely and protected from unauthorised access. We maintain physical, electronic and procedural safeguards to protect your personal information and follows strict security procedures in the storage and disclosure of personal information to safeguard the data and prevent unauthorised access to or loss of such information. We may monitor and record communications with you (including phone conversations and emails) for compliance and quality control purposes. Should you wish to receive a copy of the information held or if there are any queries in relation to the way such information is used or any inaccuracies in the data you should write to the Data Protection Officer at QBE Insurance (Europe) Limited, Plantation Place, 30 Fenchurch Street, London EC3M 3BD. QBE TRADE CREDIT CLAIM FORM 6
11.5 Fraud Act 2006 If you provide an answer/information which you know is untrue, or deliberately fail to provide information that we have requested (e.g. previous accidents) you may be committing a criminal offence. 11.6 Records The insurer may hold documents relating to this insurance and any claims under it in electronic form and may destroy the originals. It is hereby agreed that an electronic copy of any such document will be admissible in evidence to the same extent as, and carry the same weight as, the original. The language applicable to the policy The language used in this policy and any communications relating to it will be English. 11.7 Your insurer Your quotation or renewal documentation will state the name of the licensed insurer within the QBE Insurance Group (QBE) that is providing your insurance cover. It will be one of or a combination of the following companies. QBE Insurance (Europe) Limited QBE Insurance (Europe) Limited is a private company limited by shares (company number 1761561) and is Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 202842. QBE Casualty Syndicate 386 and QBE Syndicate 1886 QBE Casualty Syndicate 386 and QBE Syndicate 1886 are managed by QBE Underwriting Limited (company number 01035198) and are Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Registration Number 204858 You may check these details by visiting the FCA s website: www.fca.org.uk or by contacting the FCA on 0800 111 6768. 11.8 Your insurer s Head Office The insurer s home state is the United Kingdom and its Head Office and registered address is: Plantation Place, 30 Fenchurch Street, London, EC3M 3BD, Tel: 020 7105 4000, Fax: 020 7105 4019. Registered in England. No. 1761561 enquiries@uk.qbe.com QBE European Operations Plantation Place, 30 Fenchurch Street, London EC3M 3BD T +44 (0) 20 7105 4975 E tradecrediteurope@uk.qbe.com QBEeurope.com/tradecredit QBE European Operations is a trading name of QBE Insurance (Europe) Limited, no.01761561 ( QIEL ), QBE Underwriting Limited, no. 01035198 ( QUL ), QBE Management Services (UK) Limited, no. 03153567 ( QMSUK ) and QBE Underwriting Services (UK) Limited, no. 02262145 ( QSUK ), whose registered offices are at Plantation Place, 30 Fenchurch Street, London, EC3M 3BD. All four companies are incorporated in England and Wales. QIEL and QUL are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. QUL is a Lloyd s managing agent. QMSUK and QSUK are both Appointed Representatives of QIEL and QUL. 8330GC/TradeCreditClaimForm/OCTOBER2017 7