ANDREA SURRATT
July 16, 2017 Mr. Rn Hlifield RE: Bzeman, Mntana City Manager Psitin Dear Mr. Hlifield, I seek cnsideratin t be the next City Manager fr Bzeman, Mntana. My experience includes grwth management, redevelpment initiatives, public space infrastructure fr ecnmic develpment, and significant cmmunity invlvement. I believe I uniquely fit Bzeman because f my strng, high-level leadership style, planning experience, and implementatin f strategic visin initiatives. In my rle as Assistant City Manager f Hickry, NC, I am knwn in the cmmunity fr being trustwrthy, apprachable, frward-thinking, and deeply engaged. My career spans twentysix years with prgressively respnsible lcal gvernment experience, including: Nine and a half years as Assistant City Manager f Hickry, NC with respnsibility fr 287 emplyees in Planning and Develpment, Ecnmic Develpment, Transprtatin/MPO, Airprt, Library, and Public Services; Service as Interim City Manager f Hickry (June 2016-April 2017) with a $93,510,834 ttal budget; Service as Twn Manager f Wrightsville Beach, NC during a perid f significant grwth pressure; Oversight f a $40 Millin vter-apprved bnd prgram fr transprtatin and ecnmic develpment prjects with respnsibility fr a 42-member citizen cmmissin; Extensive experience refining the develpment apprval prcess in five cmmunities, building trust with the cmmercial realtrs, business cmmunity, develpers and designers; Experience leading and managing public space planning, neighbrhd redevelpment, ecnmic develpment, cuncil pririties and annual actin plans, budget develpment, emergency management, human resurces, public safety, and parks and recreatin. Attentin t the details f urban cmmercial districts in transitin, their design ptential, the reuse f prperties, and the infrastructure decisins required t make them ecnmically viable. Master f City and Reginal Planning, AICP certificatin, and ICMA-CM Credentialed Manager designatin. Thank yu fr yur cnsideratin f my interest and qualificatins. Sincerely, Andrea L. Surratt
OBJECTIVE T serve as manager f a grwing city that strives t balance cmmunity character and ecnmic pprtunity PROFESSIONAL WORK EXPERIENCE July 2016-April 2017 Nv 2007 t Present Interim City Manager, City f Hickry, Nrth Carlina Assistant City Manager, City f Hickry, NC, Ppulatin 40,374, daytime ppulatin 100,000 Ecnmic Develpment Respnsible fr the $40M bnd prgram fr transprtatin and ecnmic develpment Wrk with the EDC t negtiate ecnmic develpment agreements fr new business/industry Implementatin f revitalizatin prgram including public assistance in the redevelpment f fur histric mill buildings Partnered with Lenir Rhyne University t redevelp prperty fr a PA Prgram Staff t the Business Develpment Cmmittee assisting small and medium existing businesses Public Services Oversee the peratins fr a reginal water and wastewater system serving ver 100,000 custmers, street, strm water, landscape services, sanitatin, fleet, engineering, and traffic cntrl Quality f Life City Liaisn t Hickry Dwntwn Develpment Assciatin, University Mill District, Old Lenir Rad Business Assciatin, Friends f Hickry, Racial Justice Cmmittee, Chamber f Cmmerce, Farmers Market, Hickry Cmmunity Theatre, and Friends f Hickry Assisted with the cmmunity branding initiative, including Hickry, Life Well Crafted Led the design and cnstructin fr the Sails n the Square public event/farmers market space in dwntwn Planning and Develpment Develped and prvided staff supprt t the Cmmercial Realtrs Assciatin meetings Rerganized multi-department prcedures t imprve custmer service by creating prject management teams f planners, engineers, HPD cde enfrcement, and NCDOT Unrelenting fcus n custmer service, efficient and cmplete plan reviews, cntinuus feedback frm the private develpment team thrugh surveys, individual phne calls, and quarterly lunchens with the cmmercial realtrs Transprtatin Supervised the Airprt Manager t take ver FBO peratins at the Hickry Reginal Airprt as the result f a 2012 bankruptcy case invlving the private FBO prvider Staff t the MPO TCC fr transprtatin planning and funding Wrked with Catawba Valley Cmmunity Cllege t btain NCDOT funding fr a cllectr rad extensin thrugh the campus lcatin Obtained $17.1 Millin in grant funding fr Bnd prjects in 2016 Managed the develpment f a city-wide Wayfinding prgram Husing Oversee the relatinship with Habitat fr Humanity t partner n new affrdable infill husing, rental rehabilitatin, first time hme buyers assistance, and targeted demlitin Develped city supprt and apprval f funding fr 2 lw/mderate incme senir husing prjects in urban cre frm Nrth Carlina Husing Finance Agency
March 2005 t Present Nv 2002 March 2005 May 2001 Oct 2002 Planning & Cmmunity Develpment Directr, Cunty f Mre, Carthage, NC Ppulatin 80,790 Department head fr sixteen-member staff f planning, zning, building inspectins, GIS and cmmunity develpment Frmed a multi-agency first respnder task frce frm Mre Cunty, Pinehurst, Aberdeen and Suthern Pines fr the NC state emergency respnse team list (SERT) Develped small area planning prcess using cnservatin subdivisin design fr the high grwth areas f the cunty Twn Manager, Twn f Wrightsville Beach, NC Ppulatin 2,504, seasnal daytime ppulatin 30,000 Management f a full service lcal gvernment in a castal resrt cmmunity with 80 full time emplyees; 7 direct reprts and 40 seasnal staff in finance, water, wastewater, slid waste, streets, plice, fire, 911 dispatch, parks, animal cntrl, and emergency management Served as persnnel directr, updated persnnel plicy and salary management plan Oversight f Annual Budget and Capital Imprvements Prgram fr Bard apprval Intrduced perfrmance based budgeting with FY04-05 Budget with specific perfrmance measures t track frm each department Recgnized by Kitty Hawk, NC Twn Cuncil fr assistance in hurricane mutual aid respnse Prvided day t day emergency respnse leadership in varius hurricanes with federal and state disaster declaratins Directr f Planning and Inspectins, Twn f Wrightsville Beach, NC Ppulatin 2,504, seasnal daytime ppulatin 30,000 Rerganized department functins and prcedures t imprve custmer service Intrduced the cncept f mixed use thrugh a charrette design prcess Department head fr planning, zning, building and castal develpment functins March 1997 May 2001 Planning and Develpment Manager (7/98-5/01) Senir Planner, Lng Range Planning (3/97 7/98) City f Wilmingtn, NC, Ppulatin 91,395 Management f 33 staff (6 direct reprts) in lng range planning, transprtatin, permitting, histric preservatin, and plan review Innvated and implemented a Develpment Center custmer service ne-stp-permitting ffice fr permitting and land use infrmatin Led CAMA Land Use Plan prcess that was a jint effrt between the City f Wilmingtn and New Hanver Cunty C-facilitated and prepared the final reprt f the Wilmingtn-New Hanver Cunty Watershed Prtectin Rundtable, mdeled after the Center fr Watershed Prtectin's `Better Site Design Handbk` develpment principles Develped land use and sci-ecnmic demgraphic data fr tw city-initiated annexatins ttaling 25,000 additinal peple Designed and implemented first mixed use rdinance fr City Led design and implementatin f advanced design guidelines fr expansin f histric district Oversight f creatin f design guidelines fr Wilmingtn s Visin 2020, redevelpment f Wilmingtn s river walk, and adjacent cmmercial areas Aug 1991 March 1997 Municipal Planner City f Nixa, Missuri, Ppulatin 4,000 grwing t 15,000 Management f 8 staff in planning, permitting, inspectins, and plan review
EDUCATION May, 1991 May, 1989 Clemsn University, Clemsn, SC, Master f City and Reginal Planning Guilfrd Cllege, Greensbr, NC, Bachelr f Arts in Plitical Science ICMA-Credentialed Manager Designatin, 2013 UNC Public Executive Leadership Academy, 2007 Municipal and Cunty Administratin Curse, University f Nrth Carlina at Chapel Hill, 2004 AICP, American Institute f Certified Planners, 1996 PROFESSIONAL INVOLVEMENT AND VOLUNTEERISM 2017 NCAPA Marvin Cllins Award fr Implementatin/Large Cmmunity, fr the Inspiring Spaces Plan leading t the Bnd Prgram 2017-18 NCCCMA Executive Cmmittee Bard member Assistant City Manager f the Year, NCCCMA, 2015 ICMA Sustainable Cmmunities Advisry Cmmittee, 2016-Present ICMA-- Nrth Carlina Life, Well Run Task Frce, 2013 United Arts Cuncil f Catawba Cunty Bard member, 2008-2014 Greater Hickry YMCA Crprate Bard member, 2012-2017 ICMA Award fr the Operatin N Vacancy Prgram fr vacant building rehabilitatin and demlitin, 2011 Public Leadership Executive Academy (PELA) Cmmittee member, UNC Schl f Gvernment, 2004 University f Nrth Carlina at Wilmingtn, Masters in Public Administratin Cmmunity Advisry Bard member, 2003-05 NCCCMA Crprate Spnsrship C-chair and Prgram Cmmittee member, 2005-2011 Cape Fear Regin O Cuncil f Gvernments Outstanding Planner fr 2002 Alliance fr Innvatin, TLG Cnference in Crpus Christi, TX, presenter, Vacant Building and Redevelpment Planning, 2009 Hickry Rtary Club Vlunteer Lunch Buddy Middle Schl Mentring Prgram with Catawba Partnership fr Children Vlunteer fr Safe Harbr Wmen s Shelter