Be more savvy with your money. MAKE YOUR SAVVY LIFE HAPPEN For more information: visit any Nedbank branch and speak to a consultant; go to nedbank.co.za; or call 0860 555 111. To apply use the Nedbank App Suite TM or go to Nedbank.mobi.
CONTENTS Be more savvy with your money. 3000302
Affinities and rewards...3 Five steps to savvy banking...5 Make your savvy life happen At Nedbank we have a wide range of great-value banking solutions and financial tools that will help you make savvy choices. Building financial fitness...6 MyFinancialLife TM...6 No-funds alert...6 Day-to-day banking...7 Invest...9 Short term...9 Medium term...9 Long term...9 Foreign currency account...10 Save JustSave Account...11 Borrow Overdraft...12 Personal loan...12 Credit card...13 Home loan...13 Vehicle finance...14 Insure...15 Secure banking, anytime, anywhere...16 Approve-it...16 enote...16 Self-service banking...17 Nedbank App Suite...18 Foreign exchange...19 American Express GlobalTravel Card...19 Foreign banknotes...19 SWIFT transfers...20 Join us hassle-free. For free...21 Complaint resolution and the National Credit Act.....22
AFFINITIES AND REWARDS Support a cause through our Affinities Programme at no cost to you. 3 NEDBANK AFFINITY PROGRAMME Offering support to a range of community and environmental causes, the Nedbank Affinity Programme comprises the following four affinities you can choose from: The Nedbank Green Affinity Supports conservation and the environment through contributions to the WWF Nedbank Green Trust. The Nedbank Sport Affinity Supports sport development in partnership with The Sports Trust. The Nedbank Children s Affinity Supports needy children in partnership with the Nelson Mandela Children s Fund. The Nedbank Arts Affinity Supports the development of South African arts and culture through the Arts & Culture Trust. Nedbank gives you the opportunity to support an affinity of your choice by opening an affinity-linked savings, credit card, cheque or investment account or by taking out shortterm insurance with Nedbank. For more information please contact our call centre on 0860 DO GOOD (36 4663) or visit nedbankarts.co.za, nedbankgreen.co.za, nedbanksport.co.za or nedbankchildren.co.za.
NEDBANK GREENBACKS REWARDS PROGRAMME 4 The Nedbank Greenbacks Rewards Programme gives you a whole lot more every time you use your linked cheque and credit card. Shop Invest Donate Travel Earn Spend your Greenbacks online with our fabulous partners on a range of goods, including electronics, flowers, wine and home accessories. Or get a free Greenbacks SHOP Card that enables you to spend your Greenbacks like cash at American Express stores anywhere in the world or to withdraw cash at ATMs. Become an instant investor by using your Greenbacks to invest in a unit trust or take up to R100 a month off your monthly bank charges. There is no greater reward than the gift of giving. You can use your Greenbacks for a donation to a Nedbank affinity or select a cause of your choice from a verified list of charities. Use your Greenbacks to pay, in full or in part, for all your travel needs - from car hire, accommodation and flights, to cruises and many more. Earn one Greenbacks point for every R5 eligible spend* on your linked Nedbank cheque or credit card. We even give you double the Greenbacks when you use your Nedbank Greenbacks American Express Cheque or Credit Card. As long as you use your card and pay your account on time, you will continue benefiting from all that your Greenbacks has to offer. Terms, conditions and fees apply. For more information on earning and using your Greenbacks visit nedbankgreenbacks.co.za or call 0860 555 111 or 011 710 4710 between 08:00 and 17:00 on Monday to Friday and between 08:00 and 13:00 on Saturday.
FIVE STEPS TO SAVVY BANKING Follow these easy steps to achieve your goals: 5 1 Choose the right solutions that suit your needs. 2 Sign up for Nedbank Greenbacks Rewards Programme and be rewarded, or support a charity of your choice that is close to your heart, at no cost to you. 3 Use the financial fitness tools to plan, budget and monitor your account. 4 Bank securely at your leisure, anytime, anywhere, with our wide range of online and mobile solutions. Of course you can also take advantage of our extended banking hours. 5 Look out for the highlighted tips to be more savvy with your money.
BUILDING FINANCIAL FITNESS We re always looking for ways to help you achieve your financial goals and aspirations. 6 MyFinancialLife MyFinancialLife is a secure online personal money management tool. You can customise your screen to see all you need in one place. It s so easy and it s for free. Net-worth calculation See all your assets, such as your savings balances, investments, retirement funds and your house, less all that you owe, such as your credit card, bond account and overdraft balances. This is your net worth, and changes in value are automatically updated, making it easy for you to keep tabs on your net worth. Spend analysis By means of easy graphics your card and electronic transactions are categorised so you can see where you re spending and make changes. Budgeting Track your actual spend against your planned spend. Saving for a goal Set your goals (such as a holiday) and then choose the amount you would like to save up in a specific timeframe. This tool calculates how much you should put aside each month. Alerts These keep budgeting or goal-saving on track, and can be sent by email or SMS. You can, for instance, choose to receive alerts when 50% of your allowed credit card limit has been reached, so it s even easier to stay on track. Calendar view Track debit orders against payments that need to be made, making it easy to view weekly, monthly or yearly transactions. That way you can always plan to have sufficient funds available. No nasty surprises. Register at myfinanciallife.co.za and, remember, it s free! No-funds alert No-funds alert Get an SMS when you have insufficient funds in your account to pay debit orders. The no-funds alert will also automatically delay any debit orders, and give you up to 32 hours to deposit money into your bank account. This way you can avoid having policies lapse and paying penalty fees, while maintaining a good credit record. Terms and conditions apply.
DAY-TO-DAY BANKING
Choose the right account to suit your savvy lifestyle. Nedbank has the right solution for your everyday banking needs. 8 Savvy account Name of account Savvy Bundle Savvy Plus Savvy Pay-as-you-use User type High-frequency user Medium-frequency user Low-frequency user MyFinancialLife TM Free Free Free Savvy value App Suite Free Free Free SMS Banking Free Free Free Digital subscription enote Domestic airport lounge access Credit card Savvy add-ons Greenbacks Rewards Programme Overdraft No-funds alert Prepaid electricity and airtime Airtime without Airtime Key transactions Point-of-sale swipe Pay as you use Nedbank ATM withdrawal Four free per month Pay as you use Debit order Pay as you use Legend: included value adds optional additional value adds Terms and conditions apply. For more information please go to nedbank.co.za or visit a branch to speak to a Nedbank consultant.
INVEST Nedbank investment products offer you great rates, access to your funds and a guaranteed monthly return. Whether you want to invest over the short, medium or long term, we have the right solution for you. 9 TYPE SHORT TERM MEDIUM TERM LONG TERM PRODUCT Minimum deposit Great rate and capital guarantee No fees or commissions NEDBANK JUSTINVEST DEPOSIT NEDBANK MONEYTRADER NEDBANK OPTIMUM PLUS FIXED DEPOSIT NEDBANK EASYACCESS DEPOSIT NEDBANK STEPUP DEPOSIT NEDBANK GREEN SAVINGS BOND R5 000 R50 000 R1 000 R2 000 R1 000 R1 000 ü ü ü ü ü ü ü ü ü ü ü ü Term On call. On call. 1 to 60 months. 3, 6, 12 or 18 months. 36 months. 18, 24, 36 or 60 months. Notice period 24 hours notice. 24 hours notice. On maturity. Legend: ü included Access up to 50% of your funds with 24 hours notice. All funds can be withdrawn quarterly with 24 hours notice. On maturity. TIP: Make a difference by linking your investment to an affinity close to your heart, at no cost to you. The more you invest, the more we donate. Terms and conditions apply.
FOREIGN CURRENCY ACCOUNT Be more savvy with your investments by diversifying your portfolio and protecting your position against currency fluctuations. 10 The Nedbank Foreign Currency Account (FCA) allows you to invest up to R5 million per year in the US dollar (USD), British pound sterling (GBP), or euro (EUR). What are the advantages of holding an FCA? You diversify your investment portfolio by having an account in a foreign currency. You can protect your position against currency fluctuations without having to move funds offshore. You can transfer funds in a foreign currency to an account held at an overseas bank. What do I need to do to invest? It s easy visit nedbank.co.za or your nearest Nedbank. All you need is: to be 18 years of age or older; to be a registered taxpayer; your identity document; a tax clearance certificate; and proof of residence. Applications are processed within three working days. More information Go to nedbank.co.za or call the Nedbank Foreign Currency Account Desk on +27 (0) 12 366 7450. TIP: Use the Foreign Currency Account to save for future payments to offshore beneficiaries. Terms and conditions apply.
SAVE Be savvy and save for the times when you need money the most, such as the start of the year or in the event of emergencies. 11 JUSTSAVE ACCOUNT What does it give you? A savings account. Highly competitive interest rates that add to your savings. R2 per month paid into your savings account if you set up a weekly or monthly debit order from your day-to-day banking account. Why is this account right for you? You can access your cash savings on a minimum of 24 hours notice. You pay no fees or commissions (except for cash deposits). What do you need to open a JustSave Account? An opening deposit of R50. Your South African barcoded identity document. Proof of residence, eg an electricity, a water or a phone account. Apply for your JustSave Account at your nearest branch or Pick n Pay or Boxer store. Speak to a consultant at our contact centre on 0860 555 111 for more information. TIP: MyFinancialLife can help you achieve your goals. Terms and conditions apply.
BORROW Living the savvy life means always having the right type of credit to meet your needs and help build a good credit record. 12 CONVENIENT ACCESS TO CREDIT OVERDRAFT An overdraft facility is a flexible, cost-effective short-term borrowing facility. It is linked to your current account, so the money is available when you need it. It is an excellent way to help you manage unforeseen expenses for life s little surprises and those tight moments between paydays. What does it give you? Cost-effective credit. Easy access to your money. Flexible repayment options. Optional Nedbank overdraft insurance to protect you and your family in the event of your retrenchment, death or disablement. What do you need to apply for an overdraft? Your South African barcoded identity document. Proof of residence, eg an electricity, a water or a phone account. Proof of income, such as a salary advice. Terms, conditions and fees apply. All overdraft and credit facilities are subject to a credit assessment. PERSONAL LOAN Nedbank understands your needs and will tailor a loan to suit your pocket. Make use of a personal loan for those important things in life or any unexpected life-changing events. What does it give you? A loan from R1 000. Direct deposit into your bank account. Flexible repayment periods from 12 to 60 months. Individualised interest rate. Optional personal loan insurance, which settles your loan in the event of your death, disablement or retrenchment. Why is a Nedbank personal loan right for you? The application process is easy, with friendly consultants to help you. It is designed to suit your income and needs. Nedbank is a responsible and trusted lender. What do you need to apply for a Nedbank personal loan? A net monthly income of at least R2 000. Your South African barcoded identity document. Proof of residence, eg an electricity, a water or a phone account. Proof of income. Your latest bank statement.
CREDIT CARD LONG-TERM FINANCING 13 Nedbank s wide range of credit cards offers you all the convenience of shopping instore or online and is recognised throughout South Africa and internationally. You also get access to the Nedbank Greenbacks Rewards Programme. What does it give you? Up to 55 days interest-free credit on purchases, provided the full outstanding balance is paid by the payment due date. No transaction fees on tillpoint purchases. An extended credit facility that allows for those bigger purchases to be repaid over three to 36 months. One Greenbacks point for every R5 of eligible spend when you link your Nedbank credit card to the Nedbank Greenbacks Rewards Programme, and double Greenbacks for every R5 eligible spend when you use your Nedbank Greenbacks American Express Card. Automatic basic travel insurance when you use your credit card to pay for your travel tickets, with the option to purchase comprehensive cover. Eight free visits to Bidvest Premier Domestic Airport Lounges per calendar year for Platinum Credit Cardmembers. Free transactional SMS notification. Optional balance protection insurance to cover your outstanding balance or a portion thereof in the case of disablement, retrenchment or death. Flexible repayment options, such as paying in full, paying specific amounts or paying the minimum amount required. HOME LOAN Buying a home is a big decision and it can be challenging, but getting your home loan shouldn t be. What does a Nedbank Home Loan offer? Fixed or variable interest rate options. Further loan with registration which allows you to register a second loan that grants finance for a variety of uses (depending on affordability up to the latest valuation amount). NedRevolve gives you access to excess funds which accumulate should you pay more than the prescribed instalment or a lump sum into your home loan account. Funds are available in multiple draws of R1,000. Nedbank Accelerated Payments which enables you to pay off your home loan sooner than the term stipulated in your home loan agreement. Homeowner s Insurance cover on freehold homes at full replacement value. Loan Protection Assurance for loans up to R500,000. Visit any branch, call 0860 555 111, SMS Bond to 44503 for us to call you, or you can apply online at nedbank.co.za/homeloans and get bond approval within hours. At Nedbank we will assist you through the whole process. We ve also extended our banking hours all week, even on Sundays. So pop in and talk to us. All credit facilities are subject to credit assessment. Terms, conditions and fees apply.
VEHICLE FINANCE 14 An instalment agreement is one of the ways to finance your car through MFC, a division of Nedbank. An instalment agreement offers you a financial facility to purchase a vehicle that is selected by you and is purchased by the bank. The bank then sells the vehicle to you over a negotiated period at an agreed rate. Additional benefits The flexibility to select from one or two rate options, the linked-rate or fixed-rate option. Vehicle insurance to ensure that your ability to meet your repayment commitments is not affected by your disablement, retrenchment, diagnosis with a critical illness or death. Quick way to get information Settlement figure Be savvy when you request a settlement amount. Simply SMS S, leave a space, followed by your ID number to 31795 or send an email to selfservice@mfc.co.za type S, leave a space, followed by your ID number in the subject line. Balance Be savvy when you request your balance. Simply SMS B, leave a space, followed by your ID number to 31795 or send an email to selfservice@mfc.co.za type B, leave a space, followed by your ID number in the subject line. TIP: To build a good credit record make sure you pay your minimum monthly instalment on time. Need a reminder? Simply set up alerts on MyFinancialLife TM. Terms and conditions apply.
INSURE Proper insurance is crucial for managing all of life s unforeseen risks. 15 Nedbank offers you simple, easy-to-understand solutions that cover you and your family, your assets and your lifestyle. With our comprehensive range of insurance policies you can rest assured that, whatever happens, things will be OK. We offer insurance for your: assets; lifestyle; travel; business; and commercial property. For more information please go to nedbank.co.za. TIP: You can request a quote online at nedbank.co.za and we will get back to you with a solution that suits your needs. Terms and conditions apply.
SECURE BANKING, ANYTIME, ANYWHERE Nedbank offers you a secure range of online and mobile banking solutions, making it easier for you to bank from work or home. 16 APPROVE-IT Nedbank s Approve-it security feature ensures a safer online and mobile banking experience. You can bank with peace of mind, knowing your money is always safe. enote Our SMS notification service keeps you informed about any transactions on your account. Now you know what s happening to your finances, around the clock. Follow us on Terms and conditions apply.
Pick n Pay and Boxer tillpoints SELF-SERVICE BANKING 17 At Nedbank we know that your time is as precious to you as your money. That s why we offer you a range of self-service banking options. Internet banking Cellphone banking SMS Banking Self-service terminals Internet banking Make payments, do interaccount transfers and more. And, with Approve-it, you get an even more secure banking experience, anytime, anywhere. Go to nedbank.co.za. Cellphone banking WAP With Cellphone Banking WAP you control your finances from wherever you are, and you can buy airtime, check balances and do so much more. Go to nedbank.mobi. SMS Banking Provides you with a straightforward menu-driven application that is similar to using an ATM. View your balances, make transfers and buy airtime. Dial *120*001#. Self-service terminals (SSTs) These electronic devices allow you to do a wide range of banking transactions, but they do not accept deposits or dispense cash. They are easy to use and transactions are more cost-effective than branch transactions, which helps you avoid unnecessary queues and charges. Send-iMali Prepaid electricity and airtime Airtime without Airtime Instant payments Send-iMali TM Need to send money in a hurry? You can now send money to any cellphone in South Africa quickly and safely. The recipient can withdraw the money at any Nedbank ATM, even if he or she doesn t have a bank account. Send money through internet banking or the Nedbank App Suite, or dial *120*001#. Nedbank prepaid electricity and airtime Buy prepaid electricity and airtime at your convenience. Use the Nedbank App Suite or internet banking, or dial *120*001#. Airtime without Airtime Stay connected. You can now buy airtime even when you don t have airtime. Simply dial *130*001#. Instant payments This is a quick and safe way to make payments to accounts held with other banks. The recipient will receive money within an hour. Go to nedbank.co.za. Pick n Pay and Boxer tillpoints These provide you with an easy and convenient way to deposit and withdraw money. TIP: Send money quickly and safely to any South African cellphone number. Or use internet banking or the Nedbank App Suite TM, or dial *120*001#. Terms and conditions apply.
NEDBANK APP SUITE 18 Be savvy about the way you bank. Nedbank App Suite gives you access to full-service banking from the comfort of your home, office or holiday destination. Access full-service banking Access a wide range of transactional capabilities, make once-off payments, buy prepaid airtime, add beneficiaries and much more. Calculate repayments and forex Calculate repayments on your vehicle finance, home loans and personal loans as well as forex rates. A table of daily forex rates is available in all the major currencies. Apply now Use the app to apply for a range of Nedbank products, including current accounts, investments and credit cards. Contact us Your app lists all the important Nedbank contact numbers that can be dialled directly from the directory. Trade shares View your portfolio, order book or cost and current prices. It s easy to place or cancel orders and then trade by clicking on buy or sell. Locate branches and ATMs Search and get directions to the branch or ATM nearest to your current location. Access NetBank Business Complete a range of transactions and view balances and statements, authorise payments and make transfers and electronic bill payments. You can even reset your password for added security. Downloading... Download the Nedbank App Suite TM from the Apple Store, Google Play, Blackberry World or from nedbank.mobi for specified Nokia devices. Terms and conditions apply.
FOREIGN EXCHANGE Be savvy when travelling. Choose the right foreign exchange solutions, whether you are travelling or sending money around the world. 19 AMERICAN EXPRESS GLOBALTRAVEL CARD YOUR SAFE AND CONVENIENT TRAVEL COMPANION. Be savvy when travelling, with this prepaid reloadable travel card. You can load US dollar, euro or pound sterling and fix your rate. The American Express GlobalTravel Card can be used at millions of merchants and ATMs abroad and comes with a host of added benefits: Unique Global Assist services offer help abroad. You get a free backup Card in case your primary Card is lost or stolen. Unique travel offers are available at select travel destinations. Your Card is valid for up to five years. FOREIGN BANKNOTES Nedbank Retail Foreign Exchange offers banknotes in all major currencies, which gives you, the traveller, the convenience of instant payment worldwide. For a full range of foreign exchange solutions go to nedbank.co.za. Get your forex at any Nedbank Forex outlet. TIP: Exchange rates are fixed on your GlobalTravel Card at the time the funds are loaded. You can lock in the rate and avoid paying currency conversion fees. Terms and conditions apply.
There may come a time when you are not travelling but want to send money to other parts of the world, perhaps to children and grandchildren. Nedbank can assist you. 20 SWIFT TRANSFERS (inward/outward) SWIFT is an electronic payment method used to move money between banks and currencies. It is the most common form of transferring payments across the globe. SWIFT is: direct funds are paid directly into a bank account; efficient transfers are value-dated for two days; flexible it can be used for both inward (funds transferred into South Africa) and outward (funds from South Africa to a foreign beneficiary) transactions; safe it is a risk-free and secure method of payment; and adaptable it can be used to pay for imports, foreign subscriptions, hotel and tour bookings and to send gifts or allowances abroad. Terms and conditions apply.
JOIN US HASSLE- FREE. FOR FREE. Start living your savvy life today by switching to Nedbank. Visit any Nedbank, download the Nedbank App Suite TM, go to Nedbank.mobi or nedbank.co.za, or call 0860 555 111. 21 Savvy reasons why you should join us today Card and document delivery When you open your new account, we ll deliver your card and all the documents right to your door. Hassle-free. For free. Hassle-free switching Account/Salary switching We will move your account and salary payment to Nedbank. Hassle-free. For free. Debit order switching You don t have to worry - we will switch all your debit orders. Hassle-free. For free. Terms and conditions apply. All loan applications are subject to final credit approval and terms and conditions, including certain income source criteria. Eligible spend for Nedbank Greenbacks excludes cash withdrawals, casino chip purchases, fuel purchases, finance and other card charges, fees or taxes levied by Nedbank or the government, the purchase of travellers cheques or other negotiable instruments, garage card transactions, budget account instalments and interest thereon, insurance premiums and internet transfers or payments from your account. In some instances fees apply. Some products are offered in selected branches only.
COMPLAINT RESOLUTION AND THE NATIONAL CREDIT ACT 22 COMPLAINT RESOLUTION To ensure that your complaint is resolved speedily and by the correct department please follow the steps below: Talk to your banker or visit your branch. Log a complaint with our Client Complaint Helpdesk (always obtain a reference number): Tel: 0860 800 900 [+27 (0) 11 710 4011] Fax: +27 (0) 11 667 7157 Email: clientfeedback@nedbank.co.za If you are not satisfied, you may contact the Ombudsman for Banking Services: Tel: 0860 662 837 Website: obssa.co.za Please help us improve our service. We want to make great service happen! You can now also reach us on Facebook and Twitter or visit our Talk To Us link at nedbank.co.za. THE NATIONAL CREDIT ACT There s no denying the value of credit. It puts experiences and a lifestyle within our reach. Unfortunately, no matter how carefully we plan to manage it, debt can quickly spiral out of control. That s why Nedbank is proud to support the National Credit Act, 34 of 2005 (NCA). Credit bureau information Under the NCA you have free access to your credit history once a year. This means you ll know exactly what your credit record looks like and can check the accuracy thereof at any time. Debt counselling If you, as a Nedbank client, think you are financially overcommitted, please contact your branch or the Nedbank Contact Centre on 0860 555 111 for an informal debt review. A list of registered debt counsellors is available from the National Credit Regulator s Office on 0860 627 627 or at ncr.org.za.
Make your savvy life happen Contact centre 0860 555 111. Visit any one of the 850 Nedbank branches. Visit one of the 190 Nedbank kiosks in Pick n Pay and Boxer stores. For internet banking and more information go to nedbank.co.za. SMS Banking dial *120*001#. Cellphone Banking WAP go to nedbank.mobi. Nedbank App Suite TM download it from your app store. Although Nedbank s fees have always been reasonable, the NCA now stipulates the maximum initiation and service fees and interest rates for each type of loan agreement. It also specifies that you may be required, depending on the type of loan agreement, to pay: the cost of any extended-warranty agreement; taxes and licence or registration fees; service, default and collection fees; and credit insurance. Nedbank 135 Rivonia Campus 135 Rivonia Road Sandown Sandton 2196 Nedbank Limited Reg No 1951/000009/06. Authorised financial services and registered credit provider (NCRCP16).