4001 Rodney Parham Road Original Title Page Effective: August 14, 2006 TITLE PAGE This PRICE LIST applies to Long Distance Communications Service ( LDCS ) furnished by Windstream Systems of the Midwest and hereinafter referred to as the Carrier, for interstate or international communications. LDCS for interstate communications is furnished between one or more stations in the Operating Territory of the Carrier and one or more stations in the different states in the contiguous United States, Alaska, Hawaii, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, American Samoa, Guam, and the Commonwealth of the Northern Mariana Islands. LDCS for international communications is furnished between one or more stations in the Operating Territory of the Carrier and one or more stations in Canada, Mexico or International Overseas locations. LDCS is furnished by means of the wire, radio, satellite, fiber optics, or any suitable technology or combination of technologies employed by Carrier and/or Carrier's underlying carrier or carriers. LDCS is furnished subject to the availability of facilities, and subject to transmission, atmospheric and like conditions.
4001 Rodney Parham Road First Revised Page 1 Replaces Original Page 1 Effective: December 1, 2008 TABLE OF CONTENTS Page Explanation of Symbols... 2 General Service Offerings... 3 Rates and Charges... 5 Rate Determination... 5 Determining Applicable Rates... 6 Distance Calculation... 6 Specific Rate Regulations... 7 Dial-Up and Dedicated Service Charges... 10 Basic One Plus Service Rates... 11 Call Home Service... 12 Special Calling Programs... 12 Business One... 20 Dedicated T-1 Access Service... 32 Outbound WATS Service... 34 Inbound 800 Service... 36 Service Charges... 40 International Rates... 42 Promotional Offerings... 147 (N)
4001 Rodney Parham Road Original Page 2 Effective: August 14, 2006 Explanation Of Symbols C - to signify a changed regulation. D - to signify a discontinued rate or regulation. I - to signify a rate increase. M - to signify matter relocated without change. N - to signify a new rate or regulation. R - to signify a rate reduction. S - to signify reissued matter. T - to signify a change in text but no change in rate or regulation. Z - to signify a correction.
4001 Rodney Parham Road Original Page 3 Effective: August 14, 2006 1.1 REGULATIONS 1.1.1. Description of Service SECTION 1 - GENERAL SERVICE OFFERINGS A. Carrier provides interstate communications service to customers for their direct transmission and reception of voice, data and other types of telecommunications between various locations within the continental United States, Alaska, Hawaii, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, American Samoa, and the Commonweatlh of the Northern Mariannas. Service is available on a full-time basis seven days a week. B. Basic service is provided on the basis of two different service options (Dial-Up and Dedicated). Depending on the option(s) chosen, the customer may select the manner in which calls are originated and terminated. (1) Users who have "Feature Group D equal access" availability are considered dial-up service customers. However, when using their "equal access" lines, they simply dial 1 plus the area code and telephone number desired. In "equal access" areas, customers can also dial 10579 to reach Carrier's switching equipment. Once answered, the calling procedure is the same as for true dial-up service. Dial-Up service may also be originated when the customer dials one of the exchange telephone numbers of the Carrier. When the call is answered, the customer must key in his authorization code followed by 1 plus the area code and telephone number desired. (2) Dedicated service originates when the customer accesses the Carrier via dedicated facilities between his premises and Carrier's terminal location. When the call is acknowledged, the customer must key in 1 plus the area code and telephone number desired. C. The customer is charged no monthly fee for the first authorization code, only a charge for each individual call placed during the month. Charges for calls are both distance and time sensitive. Please refer to Section D for the schedule of rates and charges. D. Service is generally provided to customers on a subscription basis, which is termed Basic Service. E. The customer is responsible for the charge, local or toll, incurred in accessing the Carrier's switch, said charge to be billed to the originating number, by the appropriate local carrier in the absence of special billing instructions from the customer. F. To obtain Basic Service, the customer, as an "equal access" subscriber, dials 1+. At additional cost, the customer may obtain additional authorization codes or use project codes to identify the users or user groups on his account and to allocate the cost of his service accordingly. The numerical composition of such codes is set by Carrier to assure compatibility with Carrier's accounting and automation systems and to avoid duplication of codes.
4001 Rodney Parham Fourth Revised Page 4 Replacing Third Revised Page 4 Effective: September 25, 2009 SECTION 1 - GENERAL SERVICE OFFERINGS 1.1 REGULATIONS (Cont d) 1.1.1. Description of Service (Cont d) G. Carrier's optional "Call Home" service allows a customer to call back to his "home base", e.g., Lincoln or Omaha, via an 800 number terminating on the carrier's switch. After the witch answers the 800 trunk, the customer follows the same dialing instructions as those for "dial up" service to reach his desired number. H. At additional cost, the customer may obtain exclusive use of a dedicated port on Carrier's switching facility. I. Customers may receive an additional discount on "eligible" 1+ usage through "Special Calling Programs." J. Customers may obtain assistance in determining telephone numbers by calling a Directory Assistance (D. A.) number. As many as two requests may be made on each call to Directory Assistance. The D. A. charge applies whether or not the requested phone numbers(s) can be furnished, e.g., where the requested number is non-published, unlisted, or no record can be found. Those handicapped Customers who qualify for exemptions from local Directory Assistance charges under Local Exchange Company tariffs are exempted from the Directory Assistance charge. This exemption applies only to calls to Directory Assistance which are billed to the handicapped Customer's residence telephone number by The Lincoln Telephone Company. K. At additional cost customer may obtain exclusive use of an in bound 800 number which permits calls made to that number from other locations to terminate via the carrier's switch at the customer's designated premises. L. Under certain circumstances, funds provided under the American Recovery and Reinvestment Act of 2009 ("ARRA") may be subject to certain restrictions, requirements and reporting obligations. The Company may be subject to some of these restrictions, requirements and reporting obligations when services and service components are purchased with ARRA funds. In order to comply with the restrictions, requirements and reporting obligations associated with the use of ARRA funds (if any), the Company must be apprised of them before provisioning the services or service components. Accordingly, the services and service components provided under this tariff shall not be used to support the performance of any portion of a project or program which has been funded in whole or in part with grants, loans or payments made pursuant to the ARRA, without the prior written agreement of the Company and Customer regarding any specifically applicable terms, conditions and requirements. Customer shall provide the Company with prior written notice before placing any order that may be funded in whole or in part with ARRA funds. If Customer fails to provide such prior written notice of ARRA funding; or if the parties cannot agree on the terms and conditions (if any) applicable to an ARRA funded order; or if any terms, conditions or requirements (other than those to which the Company specifically agrees in such separate writing) are found to be applicable, then the Company may, in its sole discretion, reject such order or immediately terminate the provision of any affected service or service component without further liability or obligation. 1.1.2. Limitations on Service A. Service is offered subject to the availability of the necessary facilities and/or equipment and subject to the provisions of this Price List. Carrier reserves the right not to provide service to or from a location where the necessary facilities or equipment are not available. B. Carrier reserves the right to discontinue furnishing service, upon written notice, when necessitated by conditions beyond its control, or when the customer is using the service in violation of the provisions of this Price List, or in violation of the law. (N) (N) (M) Material previously found on this page can be found on Page 4.1
4001 Rodney Parham Road Seventh Revised Page 4.1 Replacing Sixth Revised Page 4.1 Effective: May 1, 2017 1.1 REGULATIONS (Cont d) 1.1.3 Surcharges and Fees SECTION 1 - GENERAL SERVICE OFFERINGS A. Universal Service Fund (USF) Charge Pursuant to Federal Communications Commission (FCC) orders, carriers may flow through the FCC s USF charge to end user customers, in order to fund the Universal Service Fund. One of the purposes of the USF is to support high cost telephone areas. This charge will be applied monthly and the charge for a given month will be derived by applying the USF percent to the total of the Interstate toll on that month s bill. The USF percentage shall be dictated by the FCC and adjusted periodically in accordance with FCC requirements. B. Payphone Surcharge A surcharge that applies to completed intrastate, interstate and international long distance calls placed from any domestic payphone used to access the Company s services. This includes calling card service, toll-free service, and prepaid calling card service. The Payphone Surcharge is in addition to any other applicable service charges or surcharges. The Payphone Surcharge does not apply to calls placed from pay telephones at which the Customer pays for the service by inserting coins during the progress of the call. Payphone Surcharge Rates Calling Card Service (Residential and Business) $.60 Toll-Free Service (Residential and Business) $.60 10 Minute Prepaid Calling Cards $.00 30 Minute Prepaid Calling Cards $.35 60 and 90 Minute Prepaid Calling Cards $.60 C. Interstate Service Fee The Interstate Service Fee (ISF) allows the Company to recover costs, such as those associated with provisioning and maintaining customer accounts on the Company s network, as well as interstate and international connection charges. The ISF will be assessed per account on a monthly basis to residential and business customers who subscribe to the Company s long distance interstate service. ISF Monthly Rates D. Bill Copy Fee Residential, per account $4.76 (I) Business, per account $4.97 The Company will charge a fee of $3.00 per bill copy when a customer requests a copy of a previous month s bill.
4001 Rodney Parham Road Second Revised Page 5 Replacing First Revised Page 5 Effective: November 3, 2008 2.1. RATE DETERMINATION - The chargeable time for a call is determined by the duration of the call. Chargeable time includes the initial period plus the additional time involved, if any, and is determined as follows: 2.1.1. The per-minute rates and related one-time and recurring charges applicable to Carrier's "Dial up", "Dedicated" and "Call Home" services are as specified in the following rate tables. (Monthly recurring charges will not be prorated for partial months.) (C) (C) 2.1.2. Each customer is charged individually for each call placed through the carrier since the last monthly billing. The duration of a call, which involves a fractional part of a billing increment will be rounded up to the next full billing increment. 2.1.2. Time Determination - On all calls chargeable time begins when connection is established between the calling station and the called station, PBX or a mobile radio system for Public Land Mobile Service, Coastal Harbor Service, VHF Service, or Air-Ground Service. 2.1.4. Disconnect Time - Chargeable time ends when the calling station hangs up." If the called station "hangs up" but the calling station does not, chargeable time ends when the connection is released either by automatic timing equipment in the telecommunications network or by the Carrier operator. 2.1.5. Customer-Systems - When LDCS is directly connected to a Customer-provided communications system at a Customer's or User's premises, chargeable time for all classes of service begins when an LDCS call terminates in, or passes through, the first Customer Equipment on that Customer-provided communications system. It is the Customer's responsibility to furnish appropriate answer supervision to the point of interface with the LDCS so that chargeable time may begin. 2.1.6. Dedicated Port - Use, if any, of dedicated port(s) on Carriers switching facility by the customer is subject to a one-time installation charge per port, payable in advance of installation, and a monthly use fee per port per month. These charges are in addition to the other charges in this PRICE LIST. The customer is solely responsible for furnishing and paying other common carriers for the customer's private line connecting the dedicated port to the customer's premises.
4001 Rodney Parham Road Original Page 6 Effective: August 14, 2006 2.2. DETERMINING APPLICABLE RATES 2.2.1. Mainland - For calls originated and terminated in the Mainland, the rate in effect at the calling station at the time the connection is established applies to the entire call. 2.2.2. All Other Calls - For all other calls, except for calls that use a special access line, when a call is established in one rate period and ends in another rate period, the rate in effect at the calling station for each rate period applies to the portion of the call occurring within that rate period. When a calling station uses a special access line, the rate in effect at the Carrier's Central Office for each rate period applies to the portion of the call occurring within that rate period. When a unit of time is split between two rate periods, the rate applicable to that unit of time is based on the rate period in which it began. 2.2.3 Time Continuum - Chargeable time for a rate period (e.g., 8 AM - 5 PM) begins with the first stated hour (e.g., 8 AM) and continues to, but does not include, the second stated hour (e.g., 5 PM). 2.3. DISTANCE CALCULATION - Usage charges for all mileage sensitive products are based on the airline distance between the serving wire center locations associated with the originating and terminating points of the call. The distance between the originating and terminating points is calculated by using the V and H coordinates of the serving wire centers as defined by BellCore (Bell Communications Research), in the following manner: A. Obtain the "V" and "H" coordinates for the serving wire center of the Customer s switch and the destination point. B. Obtain the difference between the "V" coordinates of each of the Rate Centers. Obtain the difference between the "H" coordinates. C. Square the difference obtained in Step B. D. Add the squares of the "V" difference and "H" difference obtained in Step C. E. Divide the sum of the squares obtained in Step D by ten (10). Round to the next higher whole number if any fraction results from the division. F. Obtain the square root of the whole number obtained in Step E. Round to the next higher whole number if any fraction is obtained. This is the distance between the orginating and terminating serving wire centers of the call. /------------------ Formula: \ / (V 1-V 2) 2 + (H 1-H 2 ) 2 \/ --------------------- 10
4001 Rodney Parham Road First Revised Page 7 Cancels Original Page 7 Effective: April 10, 2014 2.4. SPECIFIC RATING REGULATIONS - This section contains regulations governing application of the LDCS: in the Mainland; between the Mainland and Alaska, Hawaii, the District of Columbia, Puerto Rico, the US Virgin Islands, Guam, American Samoa, and the Commonwealth of the Northern Mariannas. Rates, regulations and material in this section are for two-point service only. 2.4.1. Application of Charges - The specific factors used to determine the applicable charges for a call are indicated on the respective rate schedules. The following factors are common to all LDCS rate schedules in this section: A. Initial Period - Initial Period is the initial rate increment of an LDCS call. The specific length of the initial period is one minute unless otherwise indicated. B. Additional Minute - Additional Minute is the rate element used to bill for the chargeable time when an LDCS call continues beyond the initial period. Additional Minute begins when the initial period ends (e.g., with the second minute of a call for which the initial period is one minute). Additional Minute rates apply to each additional minute, or any fraction thereof, that chargeable time continues beyond the initial period. C. "Dedicated" calling usage is accumulated in six second increments. Total usage is then converted to minutes. D. List of Applications 1) Rates for "Dial-Up" and "Dedicated" Service, as described in 1.1.1. preceding, are found in 2.5 following. 2) Rates for Basic "One Plus" Service as described in 1.1.1. preceding, are found in 2.6 following. 3) Rates for "Call Home" Service, as described in 1.1.1. preceding, are found in 2.7 following. 4) Rates for "Special Calling Programs", as described in 1.1.1. preceding, are found in 2.8 following. 5) Rates for Dedicated T-1 Access Program, as described in 1.1.1. preceding, are found in 2.9 following. 6) Rates for outbound WATS service, as described in 1.1.1. preceding, are found in 2.10 following. 7) Rates for inbound 800 services, as described in 1.1.1. preceding, are found in 2.11 following. 8) Directory Assistance calls are rated at a flat $1.99 (eighty-five cents) per call. Unless otherwise specified in particular offerings. 9) Time of day references in this PRICE LIST shall be defined as follows: Day = 8 AM to 5 PM Monday - Friday Evening = 5 PM to 11 PM Monday - Friday 5 PM to 11 PM Sunday 8 AM to 5 PM All Holidays Night/Weekend = 11 PM Friday to 5 PM Sunday 11 PM to 8 AM Sunday -Friday 10) Holiday rates shall apply on the following days: January 1, July 4th, Labor Day, Thanksgiving, December 25th. (I)
4001 Rodney Parham Road Original Page 8 Effective: August 14, 2006 2.4. SPECIFIC RATING REGULATIONS (Cont d) 2.4.2. Rate Periods - The following rate periods apply to all LDCS calls unless otherwise expressly provided for in this PRICE LIST. A. Day Rate Period - 8 AM to, but not including, 5 PM Monday through Friday. B. Evening Rate Period - 5 PM to, but not including 11 PM Monday through Friday and 5 PM to, but not including 11 PM Sunday. C. Night/Weekend Rate Period - 11 PM Friday to, but not including 5 PM Sunday; 11 PM to 7 AM Sunday - Friday; and all day Saturday D. Holiday Rate Period - For the following holidays the Evening Rate Period rates are used, unless a lower rate would normally apply: RATE PERIOD CHART New Year's Day* Thanksgiving Day Independence Day* Christmas Day* MON TUE WED THUR FRI SAT SUN 8:00 A.M. to *5:00 P.M. Day Rate Period 5:00 P.M. to *11:00 P.M. Evening Rate Period Evening Rate Period 11:00 P.M. to *8:00 A.M. Night/Weekend Rate Period * To But Not Including
4001 Rodney Parham Road First Revised Page 9 Replaces Original Page 9 Effective: January 25, 2008 2.4. SPECIFIC RATING REGULATIONS (Cont d) 2.4.3. Rate Application - For the initial minute, the rate applicable at the start of chargeable time at the calling station applies. For additional minutes, the rate applicable is that rate which is in effect at the calling station when the additional minute(s) begin. That is, if chargeable time begins during the Evening Rate Period, the Evening rate applies to the initial minute and to any additional minutes that the call continues during that rate period. If the call continues into a different rate period, the appropriate rates from that rate period apply to any additional minutes occurring in that rate period. If an additional minute is split between two rate periods, the rate period applicable at the start of the minute applies to that entire minute. If the computed charges include a fraction of a cent, the fraction is rounded to the nearest whole cent. 2.4.4. LDCS Options and Contract Services - In lieu of the rates found in Sections 2.4 through 2.11. following, Carrier, may provide to all qualified Customers similarly situated, certain promotional offerings from time to time and LDCS Option Services and/or Contract Services, subject to the extent of network availability, technical capacity and economic factors. Certain restrictions on the number of Options or Contract Services per main billed telephone number may apply, such as a limit on the number of such options or contracts or the combining of such options or contracts. (T)
4001 Rodney Parham Road Original Page 10 Effective: August 14, 2006 2.5 "DIAL UP" AND "DEDICATED" SERVICE CHARGES A. System Access Subscription Fee Per Account Per Code/Month 1. First Authorization Code No Charge 2. Additional Codes $4 B. Trouble Shooting Charges Hourly Minimum Rate Charge 1. Trouble shooting by carrier $25 $25 2. Trouble shooting by local telephone company 55% Rate equal to not less than nor more than 105% of charge assessed Carrier by local telephone company including surcharge for administrative expenses. 3. Trouble shooting by Rate equal to not less than 55% vendor of customer- nor more than 105% of charge provided equipment assessed Carrier by vendor including surcharge for administrative expenses. C. Accounting/Project Code Service Rates determined according to the individual requirements of each customer. D. Dedicated Port(s) Charge 1. Non-recurring installation charge payable in advance of installation. $250.00 Per Port 2. Direct Access Line (D.A.L.) Monthly Access Fee Inbound 800 $50.00 Outbound WATS $65.00
4001 Rodney Parham Road Original Page 11 Effective: August 14, 2006 2.6. BASIC "ONE PLUS" SERVICE RATES SECTION 2- RATES AND CHARGES The rates in Section 2.6 are only available to existing customers at their existing locations. USAGE CHARGES (Billed in Full Minute Increments) Initial Minute Rate Rate Mileage Day Evening Night 1-10.2279.1329.1139 11-22.2279.1329.1234 23-55.2374.1519.1234 56-124.2469.1519.1329 125-292.2564.1519.1329 293-430.2564.1614.1329 431-925.2564.1614.1329 926-1910.2564.1614.1329 1911-3000.2659.1614.1424 3001-4250.2944.2089.1614 4251-5750.3229.2184.1614 Each Additional Minute Rate Mileage Day Evening Night 1-10.2279.1329.1139 11-22.2279.1329.1234 23-55.2374.1519.1234 56-124.2469.1519.1329 125-292.2564.1519.1329 293-430.2564.1614.1329 431-925.2564.1614.1329 926-1910.2564.1614.1329 1911-3000.2659.1614.1424 3001-4250.2944.2089.1614 4251-5750.3229.2184.1614
4001 Rodney Parham Road Original Page 12 Effective: August 14, 2006 2.7 "CALL HOME" SERVICE The rates in Section 2.7 are only available to existing customers at their existing locations. Per-minute usage rate for calls terminating within Nebraska. Weekdays - 8:00 a.m. to 5:00 p.m. $.36 per minute Evenings - 5:00 p.m. to 11:00 p.m. $.28 per minute Nights and Weekends $.20 per minute 2.8 SPECIAL CALLING PROGRAMS A. "Always" 1+ Discount Plan This plan is only available to existing customers at their existing locations. This plan is available to switched access customers who have selected the Carrier as the customer s Primary Interexchange Carrier. The customer must subscribe to the plan. No nonrecurring or monthly recurring charges are associated with the plan. The plan discounts are applied to Basic "One Plus" direct dialed Interstate/Intrastate InterLATA calls. The discounts are applied based on the total billed amount of eligible usage. This plan and its discounts do not apply to any other discount calling plans which have been subscribed to. DISCOUNTS Eligible Billed Amount Discount $10.00 to $49.99 25% $50.00 or More 30% B. After Seven Calling Plan This plan is only available to existing customers at their existing locations. The After Seven Calling Plan is available to residential switched access customers who have selected the Carrier as the customer s Primary Interexchange Carrier. This plan is furnished for Carrier-provided interstate/interlata Basic "One Plus" direct dialed calls. The plan offers a participating customer the option of paying a fixed monthly charge to obtain up to one hour of calling between the hours of 7:00 p.m. and 8:00 a.m. Monday through Saturday, 8:00 a.m. Saturday to 7:00 p.m. Sunday, and 11:00 p.m. Sunday to 8:00 a.m. Monday. An additional hourly rate, prorated to the actual amount of usage in a partial hour, is billed for calling that exceeds the initial hour. Customers also receive a 7% discount on Basic "One Plus" direct dialed calls made outside the plan calling period. RATES Initial Full or Partial Hour of Usage $ 7.70 Each Additional Hour of Usage $ 7.00
4001 Rodney Parham Road First Revised Page 13 Replacing Original Page 13 Effective: September 29, 2006 2.8 SPECIAL CALLING PROGRAMS (Cont d) C. Residential Calling Plan (Windstream 7) This plan is only available to existing customers at existing locations. (N) The following interstate rate plus monthly fee is designed for residential customers of outbound interstate LDMTS. This rate is applicable for all times for interstate calls where technically available. *Monthly Fee: $5.00 Rate per minute: $. 07 Calling Card Calls will be billed at $0.35 per minute with no surcharge. *The monthly fee applies per account, not per line. This plan includes a per minute rate for intrastate calling. D. Residential Bundled Service Plan (Windstream 7 - Bundle) This plan is only available to existing customers at existing locations. (N) The following interstate rate plus monthly fee is designed for residential users who purchase certain bundled service plans. The plans could include Windstream Systems of the Midwest local, wireless, Internet, long-distance and paging. This rate is applicable at all times for interstate calls where technically available. *Monthly Fee: $3.00 Rate per Minute: $.07 Calling Card Calls will be billed at $0.35 per minute with no surcharge. *The monthly fee may be included in the bundled price of the plan and may not appear separately on the customer s bill. The monthly fee applies per account, not per line. This plan includes a per minute rate for intrastate calling. E. Residential Flat Rate Bundled Plan This plan is only available to existing customers at their existing locations. The following interstate rate is designed for residential users who purchase certain bundled service plans. The plans could include Windstream Systems of the Midwest local, wireless, Internet, long-distance and paging. This rate is applicable at all times for interstate calls where technically available. Rate per Minute: $.10 Calling Card Calls will be billed at $0.35 per minute with no surcharge. F. Residential Calling Plan (Windstream Nickel Sense) This plan is only available to existing customers at existing locations. (N) The following interstate rate plus monthly fee is designed for residential customers of outbound interstate LDMTS. This rate is applicable for all times for interstate calls where technically available. *Monthly Fee: $8.00 Rate per minute: $. 05 Calling Card Calls will be billed at $0.35 per minute with no surcharge. *The monthly fee applies per account, not per line. This plan includes a per minute rate for intrastate calling.
4001 Rodney Parham Road Second Revised Page 14 Replacing First Revised Page 14 Effective: August 1, 2016 2.8 SPECIAL CALLING PROGRAMS (Cont d) G. Residential Bundled Service Plan (Windstream Nickel Sense Bundle) This plan is only available to existing customers at existing locations. The following interstate rate plus monthly fee is designed for residential customers of outbound interstate LDMTS. This rate is applicable at all times for interstate calls where technically available. *Monthly Fee: $6.00 Rate per Minute: $.05 Customers must enroll in a Specialized Billing Arrangement prior to becoming eligible for this rate. Calling Card Calls will be billed at $0.35 per minute with no surcharge. *The monthly fee applies per account, not per line. This plan includes a per minute rate for intrastate calling. H. Residential Peak/Off-peak Plan This plan is only available to existing customers at their existing locations. The following flat rates are for residential users of outbound interstate LDMTS. This rate is applicable for the respective times for interstate calls where technically available. Peak Off-peak Rate per Minute $.20 $.10 The times associated with peak hours for this plan consist of 8:00 AM to 6:00 PM Monday through Friday. All other times are considered off-peak. Calling Card Calls will be billed at $0.35 per minute with no surcharge. I. Residential Flat Rate Plan This plan is only available to existing customers at their existing locations. The following flat rate is for residential users of outbound interstate LDMTS. This rate is applicable at all times for all interstate calls where technically available. Rate per minute: $.15 Calling card calls will be billed at $.35 per minute with no surcharge. J. Residential Flat Rate Plan (Windstream 10) The following flat rate is for residential users of outbound interstate LDMTS. This rate is applicable at all times for all interstate calls where technically available. Monthly Fee: $3.95 (I) Rate per minute: $.10 Calling card calls will be billed at $.35 per minute with no surcharge. This plan is only offered in conjunction with a corresponding intrastate plan which includes a per minute rate for intrastate calling.
4001 Rodney Parham Road First Revised Page 15 Replacing Original Page 15 Effective: September 29, 2006 2.8 SPECIAL CALLING PROGRAMS (Cont d) K. Windstream 500 Residential Plan This plan is only available to existing customers at existing locations. (N) Windstream 500 is a residential direct-dialed long distance calling plan which includes 500 minutes per month of direct-dialed interstate calling any time of day for a monthly recurring fee with each additional minute billed at a per minute rate. The plan includes a per minute intrastate rate. The intrastate minutes will not be applied to the 500 interstate minutes. The following monthly fee and rates are applicable for all times for outbound interstate LDMTS, subject to availability. Rate Per Minute: $0.10 Monthly Fee: $20.00 Calling Card Calls, Rate Per Minute (No Surcharge) $0.35 L. Residential Calling Plan This plan is only available to existing customers at their existing locations. Residential customers of Direct Dialed LDMTS service may place outbound interstate LDMTS calls at the following flat rate plus monthly fee, where technically available. Rate per Minute: $0.10 Monthly Fee: $4.95 Calling Card Calls will be billed at $0.35 per minute with no surcharge. M. Simple Six Residential Plan This plan is only available to existing customers at their existing locations. Simple Six offers direct dialed intrastate and interstate LDMTS for a monthly fee to residential customers who purchase certain bundled service plans. The bundled service plans could include such Windstream products as wireline, custom calling packages, and long distance. The intrastate per minute rates vary by state. The following monthly fee and rates are applicable for all times for outbound interstate LDMTS, subject to availability. Monthly Fee: $2.00 Rate Per Minute: $0.06 Calling Card Calls, Rate Per Minute (No Surcharge) $0.35 N. Residential Default Plan A This plan is only available to existing customers at their existing locations. Residential customers of Direct Dialed LDMTS service may place outbound interstate LDMTS calls at the following flat rate, where technically available. Rate Per Minute $0.10 Calling Card Calls, Rate Per Minute (no surcharge) $0.35 Customers will automatically be placed on this plan if they do not specifically request any other LDMTS rate plan.
4001 Rodney Parham Road Second Revised Page 16 Replaces First Revised Page 16 Effective: September 29, 2006 2.8 SPECIAL CALLING PROGRAMS (Cont d) O. Residential Offering Option 19 (120 Minute Plan) This plan is only available to customers who currently subscribe to this plan at their current locations. The following intrastate/interstate rate is designed for residential users who purchase certain Windstream bundled service plans. The plans could include such Windstream products as wireline, custom calling packages, long distance, and/or other Windstream services. The monthly rate for long distance will apply for all interstate and intrastate calling, up to 120 minutes per month. Calling above 120 minutes will be billed at the additional Rate Per Minute. If a customer disconnects the minimum required components for the bundled service plans, the customer s account will be converted to the Windstream 10 rate of $.10 per minute (see Option J above) for all domestic long distance calls. Monthly Fee, 120 Minute Block of Time: $4.50 Rate per Minute for Calling Above 120 Minutes $0.07 Calling Card Calls, Rate Per Minute (No Surcharge) $0.35 The monthly fee and minutes apply per account not per line. P. Residential Offering Option 20 (300 Minute Plan) This plan is only available to existing customers at existing locations. (N) The following intrastate/interstate rate is designed for residential users who purchase certain Windstream bundled service plans. The plans could include such Windstream products as wireline, custom calling packages, long distance, and/or other Windstream services. The monthly rate for long distance will apply for all interstate and intrastate calling, up to 300 minutes per month. Calling above 300 minutes will be billed at the additional Rate Per Minute. If a customer disconnects the minimum required components for the bundled service plans, the customer s account will be converted to the Windstream 10 rate of $.10 per minute (see Option J above) for all domestic long distance calls. Monthly Fee, 300 Minute Block of Time: $15.00 Rate per Minute for Calling Above 300 Minutes $0.07 Calling Card Calls, Rate Per Minute (No Surcharge) $0.35 The monthly fee and minutes apply per account not per line. Q. Residential Offering Option 21 (Unlimited Off-Peak Plan) This plan is only available to customers who currently subscribe to this plan at their current locations. The following intrastate/interstate rate is designed for residential users who purchase certain Windstream bundled service plans The plans could include such Windstream products as wireline, custom calling packages, long distance, and/or other Windstream services. The monthly rate for long distance will provide unlimited interstate and intrastate calling during off-peak hours and a per minute rate for calls made during peak hours. If a customer disconnects the minimum required components for the bundled service plans, the customer s account will be converted to the Windstream 10 rate of $.10 per minute (see Option J above) for all domestic long distance calls. Monthly Fee: $12.95 Rate per Minute during Peak Hours $0.10 Calling Card Calls, Rate Per Minute (No Surcharge) $0.35 The Off-Peak Hours are Monday through Thursday 9 p.m. to 5:59 a.m. and Friday 9 p.m. to Monday 5:59 a.m. Holidays are not included in the Off-Peak Hours. The monthly fee and minutes apply per account not per line.
4001 Rodney Parham Road First Revised Page 17 Replaces Original Page 17 Effective: August 17, 2006 2.8 SPECIAL CALLING PROGRAMS (Cont d) R. Residential Offering Option 22 (Unlimited Plan) This plan is only available to customers who currently subscribe to this plan at their current (N) locations. (N) The following intrastate/interstate plan is designed for residential users who purchase certain Windstream bundled service plans. The plans could include such Windstream products as wireline, custom calling packages, long distance and/or other Windstream services. The monthly rate for long distance will provide unlimited interstate and intrastate calling. This plan is for direct dialed one plus residential voice use only and cannot be used for long distance Internet access, fax machines, softphones or data devices, transcription services, business (whether for-profit or not-for-profit), telemarketing, auto-dialed calls, multi-party conference calls (including 3-way calls), party lines, chat lines, adult entertainment lines, calls to 900 and 976 numbers, and calls to access voice mail or information services. Additional charges may apply for directory assistance, calling cards, collect calls, operator services, international calling, or toll-free calling services. The per minute rate for Windstream calling card calls under this plan will be as stated below. Taxes, fees and other charges, including the Universal Service Fund fee, apply. If the Company determines that usage is not consistent with residential voice service, includes excessive usage or usage predominantly during business hours, the Company may immediately restrict use or change the customer s long distance plan to Windstream 10. If a customer disconnects the minimum required components for the bundled service plans, the customer s account will be converted to the Windstream 10 rate of $.10 per minute (see option J above) for all domestic long distance calls. Monthly Fee, Unlimited Calling $20.00 Calling Card Calls, Rate Per Minute (No Surcharge) $0.35 The monthly fee applies per account not per line. This plan is limited to a maximum of two residential lines. R.1. Residential Default Plan B Option 23 This plan is only available to customers who currently subscribe to this plan at their current locations. Residential customers of Direct Dialed LDMTS service may place outbound interstate LDMTS calls at the following flat rate, where technically available. Rate Per Minute $0.18 Calling Card Calls, Rate Per Minute (no surcharge) $0.35 Customers will automatically be placed on this plan if they do not specifically request any other LDMTS rate plan. R.2. Residential Flat Rate Plan Option 24 This plan is only available to customers who currently subscribe to this plan at their current locations. The following flat rate is for residential users of outbound interstate LDMTS. This rate is applicable at all times for all interstate calls where technically available. Monthly Fee $1.00 Rate per minute: $.12 Calling card calls will be billed at $.35 per minute with no surcharge. This plan is only offered in conjunction with a corresponding intrastate plan which includes a per minute rate for intrastate calling.
4001 Rodney Parham Road Third Revised Page 18 Replaces Second Revised Page 18 Effective: July 17, 2007 2.8 SPECIAL CALLING PROGRAMS (Cont d) R.3. Residential Offering Option 25 (Connect One-Hour Plan) This plan is only available to existing customers at existing locations. Windstream offers the Connect One-Hour Plan only to residential customers who purchase Windstream's Residential One-Party Service and a custom calling feature package specified by Windstream at the time of purchase of the plan. Windstream's Connect One-Hour Plans include a total of 60 minutes of combined interstate and intrastate calling at the Monthly Fee specified below. Customers will be billed the Rate per Minute specified below for each minute that customers exceed 60 minutes of combined intrastate and interstate usage per month. If a customer disconnects the minimum required service components for the bundled service plans, the customer's account will immediately convert to Windstream 10. Monthly Fee, 60 Minute Block of Time: $3.00 Rate per Minute for Calling Above 60 Minutes $0.07 Calling Card Calls, Rate Per Minute (No Surcharge) $0.35 The monthly fee and minutes apply per account not per line. R.4. Residential Offering Option 26 (Connect 2 Hour) As of July 17, 2007, this plan is only available to existing customers at existing locations. (N) The following intrastate/interstate rate is designed for residential users who purchase certain Windstream bundled service plans. The bundled service plans could include such Windstream products as wireline, custom calling features, long distance, broadband, and digital TV. The monthly rate for long distance will apply for all interstate and intrastate calling, up to 120 minutes per month. Calling above 120 minutes will be billed at the additional Rate Per Minute. If a customer disconnects the minimum required components for the bundled service plans, the customer s account will be converted to the Windstream 10 rate of $.10 per minute (see Option J above) for all domestic long distance calls. Monthly Fee, 120 Minute Block of Time: $4.50 Rate per Minute for Calling Above 120 Minutes $0.10 Calling Card Calls, Rate Per Minute (No Surcharge) $0.35 The monthly fee and minutes apply per account not per line. This plan also includes the International Discounted Rates and the Latin America Plan. (T)
4001 Rodney Parham Road Seventh Revised Page 18.1 Replacing Sixth Revised Page 18.1 Effective: August 1, 2016 2.8 SPECIAL CALLING PROGRAMS (Cont d) R.5 Residential Offering Option 27 (Connect Unlimited Plan) The following intrastate/interstate plan is designed for residential users who purchase certain Windstream bundled service plans. The monthly rate for long distance will provide unlimited interstate and intrastate calling. This plan is for direct dialed one plus residential voice use only. This plan cannot be used for and does not include long distance Internet access, fax machines, softphones or data devices, transcript services, business (whether for-profit or not-for-profit), telemarketing, auto-dialed calling, multi-party conference calls (including 3-way calls), party lines, chat lines, adult entertainment lines, calls to 900 and 976 numbers, and calls to access voice mail or information services. Calls to numbers identified as contrary to or in violation of the above policy will be billed at $0.10 per minute, plus applicable taxes, surcharges and fees. If the Company determines that usage is not consistent with residential voice service, includes excessive usage or usage predominantly during business hours the Company may immediately restrict use or change the customer s long distance plan to the Windstream 10 Plan. If a customer disconnects the minimum required components for the bundled service plans, the customer s account will be converted to the Windstream 10 Plan. This plan does not include directory assistance, calling cards, collect calls, operator services, international calling or toll-free calling services, and additional charges may apply for these services. The per minute rate for Windstream calling card calls under this plan will be as stated below. Monthly Fee, Unlimited Calling $20.00 Calling Card Calls, Rate Per Minute (No Surcharge) $0.35 This plan also includes the International Discount Plan. The monthly fee applies per account not per line. This plan is limited to a maximum of two residential lines. A $5.00 discount will apply when purchased with Windstream broadband. Taxes, fees and other charges apply. R.6 Residential Offering Option 28 (Windstream 7) The following flat rate is for residential users of outbound interstate LDMTS. This rate is applicable at all times for all interstate calls where technically available. Monthly Fee: $4.95 Rate per minute: $.07 (I) Calling card calls will be billed at $.35 per minute with no surcharge. This plan is only offered in conjunction with a corresponding intrastate plan which includes a per minute rate for intrastate calling. R.7 Residential Offering Option 29 (Windstream Flex 100) The following block-of time plan provides residential customers with blocks of 100 minutes of combined intrastate and interstate direct dialed outbound calling for a flat monthly rate. Usage in excess of the 100 minute block will be billed as an additional block. Unused minutes in a block do not carry over to the following month. Toll-Free calling service, Operator Service and Calling Card calls are not included in the block. Calling Card service is available at an additional charge as specified below. (I) Monthly Rate, each 100 minute block* $7.00 Calling Card Rate, No Surcharge Charge $.35 This plan is only offered in conjunction with a corresponding intrastate plan which includes a per minute rate for intrastate calling. (D, C) (D, C)
4001 Rodney Parham Road Fourth Revised Page 18.1.1 Replacing Third Revised Page 18.1.1 Effective: August 1, 2016 2.8 SPECIAL CALLING PROGRAMS (Cont d) R.8 Residential Offering Option 30 (Windstream 15) Residential customers of Direct Dialed LDMTS service may place outbound intrastate and interstate LDMTS calls at the following rate, subject to availability: Monthly Fee: $1.95 (N) Rate per minute: $0.15 Calling Card Calls will be billed at $0.35 per minute with no surcharge. R.9 Residential Offering Option 31 (Windstream Residential LD 5 Plan) * The following rate plan is designed for residential customers for switched outbound direct dialed interstate calling, subject to availability. Calls are billed in one minute increments. Calling Card service is available for Customers of Windstream Residential LD 5 Plan. Calling Card calls are billed in one minute increments. There is no per call charge for Calling Card calls. This plan is only offered in conjunction with a corresponding intrastate plan. Rate per Minute: $0.05 Calling card Rate Per Minute: $0.35 R.10 Residential Offering Option 32 (Windstream Residential LD 10 Plan) * The following rate plan is designed for residential customers for switched outbound direct dialed interstate calling, subject to availability. Calls are billed in one minute increments. Calling Card service is available for Customers of Windstream Residential LD 10 Plan. Calling Card calls are billed in one minute increments. There is no per call charge for Calling Card calls. This plan is only offered in conjunction with a corresponding intrastate plan. Rate per Minute: $0.10 Calling card Rate Per Minute: $0.35 R.11 Residential Offering Option 33 (Windstream Residential 6 Plan) (N) This plan is for direct dialed one plus residential voice use only. Eligible customers must also subscribe to a Windstream residential one-party access line. The following long distance plan provides long distance calling rated on a per minute basis, with no monthly recurring charge. This plan does not include directory assistance, calling cards, collect calls, operator services, international calling or toll-free calling services, and additional charges may apply for these services. The per minute rate for Windstream calling card calls under this plan are as stated below. Windstream reserves the right to cancel or discontinue this plan at any time. Monthly Fee: $0.00 Per Minute Rate $0.06 Calling Card Calls, Rate Per Minute (No Surcharge) $0.35 Taxes, fees and other charges apply. (N) * These plans are grandfathered and only available to existing customers at existing locations.
4001 Rodney Parham Road Second Revised Page 18.2 Replacing First Revised Page 18.2 Effective: October 27, 2006 2.8 SPECIAL CALLING PROGRAMS (Cont d) S. Residential Toll-Free Service Plan 1 This plan is only available to existing customers at existing locations. The following flat rate is for residential users of inbound toll-free service. Per Minute Rate $.20 This plan is available to customers who also subscribe to Windstream Systems of the Midwest Long Distance. Plan 2 The following flat rate and monthly fee is for residential users of inbound toll-free service. This rate is applicable for all times for all calls where this service is available. Calls will be rated at one minute minimum with one minute increments. Rate per Minute: $.15 *Monthly Fee: $2.50 T. Residential Account Code Service Residential Account Code Service is an optional service for direct intrastate and\or interstate long distance calls that offers customers a way to track long distance usage. This Service allows customers the ability to have calls separated and displayed on their telephone bill. Account Code Service requires callers to enter a unique code for completion of a long distance call. The Company s network will authorize calls only if the unique code is entered. This service is offered where technically available. *Monthly fee per account $2.50 *These charges are the same as the Monthly Fees identified in Windstream s state specific (N) tariffs/price lists. Only one Monthly Fee will be applied for both interstate and intrastate service provided to the customer. (N)
4001 Rodney Parham Road Original Page 19 Effective: August 14, 2006 2.8 SPECIAL CALLING PROGRAMS (Cont d) U. Bottom Line New Business Customer Introductory Program This program is offered to introduce the Carrier s service to small and medium sized businesses that are not current customers of the Carrier. This plan and its rates do not apply to any other calling plans which have been subscribed to. The plan features per minute rates for all Interstate/Intrastate InterLATA calls, based on the customer s service level commitment: Per Minute Rates Per Commitment Period One Two Three Rate Period Monthly Year Years Years Day $.195 $.185 $.165 $.155 Evening.16.15.13.12 Night.16.15.13.12 V. Prepaid Calling Card Service The prepaid calling cards are available in various denominations of units as specified by the Company. The prices are inclusive of all taxes. Prepaid cards will be sold at prices rounded to the nearest cent. The customer dials the toll-free number listed on the card and is prompted to enter the personal identification number (PIN) listed on the back of the card. When the card balance nears zero during a call, an automated voice announces the remaining time to the customer. Calls are automatically disconnected after the card balance reaches zero. Per minute charge: Maximum of $0.15 W. Calling Card Surcharge Calling card calls placed from a payphone will be charged a surcharge as set forth in Section 1.1.3. X. Bottom Line Chamber Advantage This program is offered to businesses that are members of a participating Chamber of Commerce. The Chamber of Commerce commits to the program for a term of two years or longer. Each business member of the Chamber of Commerce, that subscribes to one of the following services; 1. Bottom Line WATS 2. Bottom Line 1+ WATS 3. Bottom Line 800 Dedicated Access Line Program 4. Bottom Line 800 Central Office Line Program will receive a 5% discount on their domestic usage in addition to the respective discounts applicable to the specific plan subscribed to. The participating Chamber of Commerce receives a rebate from the Carrier equal to 2% of the aggregate, net-billed domestic usage of all the participating businesses.