Open Enrollment 2018 FREQUENTLY ASKED QUESTIONS

Similar documents
KNOWLEDGE Builders WORKDAY: ENROLLING IN BENEFITS. Try It Out. Follow the steps below to enroll in Benefits in Workday:

2016 Regions Benefits Enrollment FAQs

2018 Employee Benefit Highlights. Sharon R. Bock Clerk & Comptroller Palm Beach County

2019 OPEN ENROLLMENT FREQUENTLY ASKED QUESTIONS

2016 Benefits Enrollment Form

TWU Staff Members. Terryann Waldron, Sr. HR. Manager, Benefits & Work Life. DATE: November 13 th, 2017

Frequently Asked Questions Open Enrollment 2018 Active Employees

2018 OPEN ENROLLMENT FREQUENTLY ASKED QUESTIONS

2017 Highlights! Cigna Healthcare Plans:

State of Tennessee Group Insurance Program

Frequently Asked Questions 2018 Annual Enrollment

Frequently Asked Questions: Open Enrollment 2017

( ) M-F 8 AM 6PM

The annual enrollment period this year is from October 1 through October 26, and the deadline is at 4:30 p.m. Central time on October 26.

Step by Step Guide - Annual Enrollment 2016 November 2 November 13 (7:00 p.m. Central)

2018 Benefits Frequently Asked Questions

BENEFITS INFORMATION FOR FULL-TIME EMPLOYEES

ARCHDIOCESE OF ST. LOUIS. Employee Benefit Plan Employee Benefits Guide

2018 Benefit Open Enrollment

The benefits you elect as a new hire or during Open Enrollment remain in effect all

My question is about... Click a circle below

Open Enrollment What you need to know to choose your benefits plan

New Employee Orientation

All Benefits Eligible Faculty & Administrators. Terryann Waldron, Sr. HR. Manager, Benefits & Work Life. DATE: November 13 th, 2017

What's New for

Welcome to Florida State University. This is an overview of the Insurance options and additional perks available.

University of Michigan 2019 Benefits Enrollment Form For University of Michigan benefits eligible members.

Phoenix Union High School District

Annual Enrollment Meetings

CITY OF PLANT CITY PLAN YEAR 10/01/17-9/30/18 EMPLOYEE BENEFITS ENROLLMENT GUIDE

Employee Benefits Guide

Frequently Asked Questions About 2016 Annual Enrollment: Group 2 Employees (Agents & Non- Agents)

2018 Benefits Open Enrollment: October 23 November 3

Pathways VILLANOVA UNIVERSITY Benefits Open Enrollment Guide

Employee Benefits Overview. Plan Year: July 1, June 30, 2019

ANNUAL BENEFIT ENROLLMENT INSTRUCTIONS THROUGH LAWSON EMPLOYEE SELF-SERVICE BENEFITS DEPARTMENT

USE BENEFITS THAT WORK TO ACHIEVE YOUR WELLNESS GOALS IN 2018

Page Group 1 Corporate (Salary & Hourly) and Salaried Employees

My Rewards Benefits Enrollment Guide. Newly Eligible U.S. Team Members. My Pay/Recognition My Benefits My Work/Life My Career Growth

EMPLOYEE USER GUIDE 10/03/ /27/2017

Oracle US Benefits Open Enrollment FAQs. November January January October Open Enrollment Ends

Instructions for New Hire Enrollments

Welcome to Florida State University. This is an overview of the Insurance options and additional perks available to all faculty and staff employees.

2019 EMPLOYEE BENEFIT GUIDE

Smithville ISD 2017/18 Benefits

Instructions for New Hire Enrollments

BENEFITS FREQUENTLY ASKED QUESTIONS NEW YORK DAILY NEWS

FREQUENTLY ASKED QUESTIONS

Understanding Your Paycheck

choose your U.S. BENEFITS in our


HSA Account Based Health Plan with Health Savings Account Guide. Benefits LEAD WAY THE

Open Enrollment Essentials Lisa Gagnon, Senior Director of HR Service. October 19, 2017

Instructions on how to complete Enrollment/Change for: I divorced my spouse

Welcome! New Employee Orientation

DeSoto County Board of County Commissioners

Pompton Lakes Board of Education Annual Health Plan Negotiated Employee Contribution Comparison Single Coverage - July 2018 through June 2019

IMPORTANT BENEFIT INFORMATION ENCLOSED PLEASE READ IMMEDIATELY!

Employee Benefits Frequently Asked Questions

2016 Open Enrollment Mainland. November 2-15, 2015

Benxpress. Once you are logged in a black welcome 2016 enrollment screen will pop up

Illinois Standard Health Employee Application for Small Employers

Agenda. Annual Benefit Enrollment What s New in 2019? Next Steps Questions?

Benefit Enrollment Guide

2017 What s New Guide

Highlights Healthcare Benefits Financial Protection Work/Life Benefits DSI Savings & Retirement. Benefits Highlights REV. 9/15

HSA Frequently Asked Questions

Welcome to. Employee Benefits

Open Enrollment Benefit Highlights

TABLE OF CONTENTS Introduction. Enrolling in CBRE Benefits

Employee Benefits

2017 Open Enrollment. Lighting Benefits Choices Make your benefit choices: October 17 31, Your health & well-being

EMPLOYEE BENEFITS. Benefit plans effective January 1, 2018 December 31, Full-Time Employees

How to enroll in your Tulsa Fire Health and Welfare benefits!

We ve Got You Covered.

2017 Open Enrollment is October 31 November 18, 2016

ULTIPRO 2018 OPEN ENROLLMENT GUIDE

Welcome to HR Partners! September 12, 2017

Important Information

Benefits Walk-In PC-411. Fall Schedule: Questions? Benefits Administration at 11AM - 2:30PM

Welcome to Guitar Center! 2018 Benefits Newsletter

The Benefits of Nielsen

2017 Benefits Summary

Welcome to Employee Navigator your on-line benefits enrollment portal!

Enrolling as a New Employee or Newly Eligible for Benefits Employee

US AIRWAYS, INC. HEALTH BENEFIT PLAN

HMO NYSHIP SPECIAL REPORT. Special Option Transfer Period in August. In This Report. June Negotiated Changes 2 NYSHIP Changes

We Take Care of the Unknown 2017 OPEN ENROLLMENT

FAQs Frequently Asked Questions UNION. Benefits LEAD WAY THE

2012 Benefits Information

NEW HIRE BENEFIT ORIENTATION Ensuring Success For Each Student

Handbook. Open Enrollment. Open Enrollment TiP. Welcome to. Enroll using myocinfo. Is Open Enrollment Mandatory?

Important benefits information inside >>

CHECK ONE BOX: NEW HIRE/ NEW ENROLLEE CHANGING COVERAGE COVERAGE EFFECTIVE DATE: Employee Information ADDRESS: HOME PHONE ( ) -

ENROLLMENT GUIDE 2018

2017 RUSH BENEFITS EMPLOYEE CONTRIBUTIONS BOOKLET. for Employees of Rush University Medical Center

Blue Cross and Blue Shield of Minnesota Age 25 Mandate Common Questions and Answers. For Group Leaders

Annual Enrollment for 2014 Benefits November 5-19

Frequently Asked Questions For Vanderbilt University Graduate Students Student Health Insurance Plan. How do I?

Location-Based Provisions

Transcription:

Table of Contents 1. What is Open Enrollment?... 2 2. When does the new benefits plan year begin?... 2 3. When does Open Enrollment begin and end?... 2 4. Which vendors will be at the Benefits Fair?... 2 5. Is additional information available?... 3 6. How do I enroll?... 3 7. What if I want to keep all of my current elections? Do I still have to participate in Open Enrollment?... 4 8. How do I add new dependents to my benefits plans?... 4 Benefits Plan Offerings for 2018... 5 9. What changes will we experience with our health care plan?... 5 10. What changes will we experience with our prescription plan?... 5 11. What is the Summary of Benefits & Coverage (SBC)?... 6 12. What changes will we experience with our dental plan?... 6 13. What changes will we experience with our vision plan?... 6 14. What changes will we experience with telehealth?... 7 15. I m already enrolled in the Flexible Spending Account plans. Do I have to reenroll?... 7 16. Are there any changes to Flexible Spending Accounts?... 7 17. What changes will we experience with our term life insurance?... 7 18. What changes will we experience with our Deferred Compensation Plan Program? 8 19. What changes will we experience with whole life coverage?... 8 20. What changes will we experience with our Long-Term Disability coverage?... 9 21. What changes will we experience with our Short-Term Disability coverage?... 9 22. What changes will we experience with Aflac?... 9 23. What changes will we experience with our voluntary legal services and ID theft programs?... 9 24. What if I want to opt out of the Clerk & Comptroller s office benefits?... 9 25. When will I see changes in my pay for any changes I made during Open Enrollment?... 10 26. Will I receive a confirmation of the Open Enrollment changes I made?... 10 Page 1

1. What is Open Enrollment? Open Enrollment 2018 Open Enrollment is the time of year when employees can make changes to their benefits or select new benefits for January 1, 2018. 2. When does the new benefits plan year begin? The benefits plan year begins January 1, 2018, and ends December 31, 2018. 3. When does Open Enrollment begin and end? Open Enrollment for Benefits Plan Year 2018 runs from October 16 to October 27, 2017. The Benefits Fair, which provides employees with an opportunity to speak with representatives from our benefits vendors, will take place from October 24 to October 27 (see the Benefits Fair Schedule). Human Resources representatives also will be available during the Benefits Fair to assist you with your benefits elections. You do not need to attend the Benefits Fair to participate in Open Enrollment, but it is your opportunity to ask questions about your benefits plans. While registration is not required to attend, approval by your supervisor or manager is required. 4. Which vendors will be at the Benefits Fair? Cigna Standard Insurance Aflac MetLife Legal Shield Guardians Credit Union Wells Fargo Bank Ernst & Young for the Florida Retirement System ICMA-RC for the deferred compensation program and Payroll Roth IRA Page 2

5. Is additional information available? Benefits presentations will take place at each Clerk & Comptroller location during the week of October 17 to October 20 (see the Benefits Presentations Schedule). The presentations will also include updates on Health Care Reform and other topics by the Gehring Group, Cigna and our benefits team. Registration is not required but manager approval is required. 6. How do I enroll? Log into Employee Self Service (ESS), which is at the bottom of the ClerkNet homepage under ClerkWorks. After you log in to Employee Self Service, click on My Benefits and then Benefits Enrollment. You can enter your elections through ESS from home. Employees wishing to review the election options with a family member or a friend can access and enter any election changes from home. To access ESS from home, login through https://myclerkess.mypalmbeachclerk.com. During Open Enrollment (October 16 to October 27), you can make changes to your current selections or make new elections. Be sure to make ALL changes and elections during Open Enrollment. After October 27, no changes to your benefits will be permitted for Plan Year 2018 unless you experience a qualified life event, such as a marriage, birth of a child or divorce. Throughout the year, your benefits elections will still be available to you in ESS as a view-only option. Human Resources staff also will be available during the Benefits Fair to assist you with your ESS entries. While registration is not required to attend, approval by your supervisor or manager is required. Page 3

7. What if I want to keep all of my current elections? Do I still have to participate in Open Enrollment? If you are not changing your benefits and you are not enrolled in a Flexible Spending Account (FSA), you do not need to enter anything into ESS. However, Open Enrollment is still a good time to review your benefit elections, covered dependent information and beneficiaries for life insurance, FRS and deferred compensation. If you want to change your current elections or if you want to reenroll in your health care and/or dependent care FSA for plan year 2018, you must make an active election in ESS between October 16 and October 27. 8. How do I add new dependents to my benefits plans? If you are adding a dependent to your health, dental or vision plan, you must provide documentation of dependent relationships. View a list of acceptable documentation. New or existing adult child dependents (ages 19 26): Qualified adult children may remain on their parent s health, dental and vision coverage through the end of the calendar year in which the adult child reaches age 26. Although a dependent child under the age of 26 can be married, coverage is not extended to the dependent child s spouse or children over 18 months old. New or existing adult child dependents (ages 26 30): Coverage under the health plan (Open Access Plus In-Network [OAPIN] and Open Access Plus [OAP]) may continue past the age of 26 to the end of the calendar year in which the dependent reaches age 30 if: The child is unmarried with no dependents, AND The child is a Florida resident or a full-time or part-time student, AND The child is not enrolled in any other health coverage policy or plan, AND The child is not entitled to benefits under Title XVIII of the Social Security Act, unless the child is handicapped. Current IRS rules do not permit an employee to receive a tax advantage on any portion of premiums paid related to coverage of a dependent who is not a Page 4

qualified tax dependent. Employees who cover over-age dependents in this category will experience a post-tax health plan premium deduction. A separate, post-tax premium applies to cover over-age dependents for 2018. Please review the rate sheet on ClerkNet. *Please note: This post-tax deduction is in addition to your applicable health plan premium for yourself and your tax qualified dependents. Over-age dependent coverage is not available for dental, vision, FSA, supplemental and life insurance coverage. If you are interested in this coverage, please contact Human Resources. Benefits Plan Offerings for 2018 9. What changes will we experience with our health care plan? There are no changes in the plan design, no changes in the carrier and no changes in the health premiums. Health coverage will continue to be offered through Cigna under the options of the Open Access Plus (OAP) plan and the Open Access Plus In-Network (OAPIN) plan. The coverage will remain with no changes in co-payments, co-insurance or deductibles. We will continue to use the Cigna Open Access Plus network for in-network benefits. While the health premium will rise by 6.1% (or $590,012.00), your pay won t be affected because the Clerk s office is absorbing the cost increase. Health insurance premiums will continue to be deducted 26 times per year. This will begin with your January 12, 2018, paycheck. All other benefit plan deductions (e.g., dental, vision, etc.) will continue to be deducted 24 times per year. See the Premium Summary. 10. What changes will we experience with our prescription plan? Last year, we added a new option for participants needing ongoing, maintenance prescriptions. While participants can still receive a 90-day supply of medication through Cigna Home Delivery, they can now also get a 90-day supply from Page 5

pharmacies in CVS, Target and Walmart. The cost is two times the cost of the 30- day retail price. Participants using generic prescriptions can continue to use pharmacies in Publix, Kmart, Target, Walmart and Winn-Dixie for added savings. Some prescriptions are just $4 and others are free. This year, we are adding CanaRx as a cost savings option for brand name prescriptions. This is a free option for receiving prescriptions through mail order and more information will be forthcoming. For more detail about these programs, refer to the information posted on ClerkNet. 11. What is the Summary of Benefits & Coverage (SBC)? As part of the requirement under the Affordable Care Act, the Clerk s office will provide a Summary of Benefits and Coverage statement for each health insurance plan option. The purpose of this statement is to provide simple and straightforward information on plan coverage in a uniform format. This is only a summary. For more detail about your coverage and costs, refer to the plan documents available on ClerkNet. 12. What changes will we experience with our dental plan? There are no changes to the dental plans. Dental coverage will continue to be offered through Cigna under the options of the Dental Care Dental Health Maintenance Organization (DHMO), Dental Preferred Provider Organization (PPO) Base Plan and Dental PPO Buy-Up Plan. The plans will stay the same. While the premiums have increased, the Clerk s office is absorbing the 3.1% increase so there is no change in the employee s premium rates. 13. What changes will we experience with our vision plan? There are no changes to the vision plan. Vision coverage will continue to be offered through Cigna. The plan will stay the same but there is a 10.2% increase in premium rates. Page 6

14. What changes will we experience with telehealth? There are no changes to the Teladoc benefit. Effective January 1, 2018, Cigna will offer a telehealth benefit for Behavioral Health. Cigna members can make appointments through a video session. Telehealth continues to grow! 15. I m already enrolled in the Flexible Spending Account plans. Do I have to re-enroll? Yes! Flexible Spending Accounts (health care and dependent care) must be actively elected or re-elected for Plan Year 2018. 16. Are there any changes to Flexible Spending Accounts? There are no changes to the healthcare or dependent care Flexible Spending Account (FSA) amounts. FSAs will continue to be offered through Cigna. Healthcare FSAs have a minimum of $240 and a maximum of $2,600. Dependent Care FSAs have a minimum of $240 and a maximum of $5,000. See ClerkNet to find out more about this benefit. 17. What changes will we experience with our term life insurance? There are no changes to the term life insurance. Basic life insurance, additional life insurance, and dependent life and spousal life insurances will continue to be offered through Standard Insurance Company. Basic group term life insurance will continue to be entirely funded by the Clerk s office. Premium rates for additional life insurance and dependent life and spousal life insurance will remain unchanged for Plan Year 2018. Please review the Coverage Highlights for information regarding additional dependent and spousal life coverage. If you did not previously elect additional life, dependent life and/or spousal life insurance or wish to increase your existing additional life insurance, this will be considered a late enrollment. You may make your elections accordingly by using ESS between October 16 and October 27. However, you and your dependents will have to undergo and successfully complete the medical Page 7

underwriting process through Standard Insurance; any requests for newly elected additional life, dependent life, spousal life and/or increases to your existing additional life insurance are subject to providing Evidence of Insurability. Our Human Resources benefits team will contact you after October 27, 2017, to provide you with the Medical History Form. The coverage will not become effective until we receive a written approval that you or your dependents have been issued an approval by Standard Insurance. 18. What changes will we experience with our Deferred Compensation Plan Program? There are no changes to the Deferred Compensation Plan Program beyond the new Payroll Roth and Income Advantage Fund announced in September. These benefits will continue to be offered through ICMA-RC. This program allows you to set aside tax-deferred and/or after-tax dollars for retirement savings through automatic payroll deductions. If you wish to enroll or make a change to your existing account, you can meet with a representative at the Benefits Fair. Please refer to the Benefits Fair Schedule and coordinate your attendance with your supervisor/manager. The representative will also be available for on-site visits in December. Look for information in the Employee Update toward the end of November. 19. What changes will we experience with whole life coverage? There are no changes to whole life coverage. Whole life coverage will continue to be offered by MetLife. MetLife is again able to offer Guaranteed Whole Life Policies that offer a contingent guaranteed issue benefit. If you wish to enroll in or change a MetLife product, you will need to meet with a representative at the Benefits Fair. Please refer to the Benefits Fair Schedule and coordinate your attendance with your supervisor/manager. Employees who do not elect this benefit during Open Enrollment and wish to elect the coverage at a later date will be subject to MetLife s standard medical underwriting approval procedure. Page 8

20. What changes will we experience with our Long-Term Disability coverage? There are no changes to Long-Term Disability coverage. Long-Term Disability benefits will continue to be offered through Standard Insurance Company for Plan Year 2018. This benefit will continue to be 100 percent funded by the Clerk s office. 21. What changes will we experience with our Short-Term Disability coverage? There are no changes to Short-Term Disability coverage. Short-Term Disability benefits will continue to be offered through Standard Insurance Company for Plan Year 2018. This benefit will continue to be 100 percent funded by the Clerk s office. 22. What changes will we experience with Aflac? There are no changes for AFLAC coverage. All AFLAC plans are processed as a post-tax deduction. If you wish to enroll in or change an AFLAC product, you will need to meet with a representative at the Benefits Fair. Please refer to the Benefit Fair Schedule and coordinate your attendance with your supervisor/manager. 23. What changes will we experience with our voluntary legal services and ID theft programs? There are no changes to the programs offered through LegalShield. 24. What if I want to opt out of the Clerk & Comptroller s office benefits? Employees who opt out of the Clerk & Comptroller s office health coverage for Plan Year 2018 and who can show evidence of health insurance coverage will be eligible to receive the benefit of an employer-funded health care Flexible Spending Account, funded in 26 equal pay period installments of $76.92 each during the period qualified, resulting in a Plan Year funding of up to $2,000. Employees eligible for this benefit will have to actively elect or re-elect (regardless of prior year participation) the Opt-Out benefit via ESS during the Page 9

October 16-27 Open Enrollment period. In addition, employees must submit currently dated evidence of health coverage to Human Resources/Attn: Claudia Mejia, along with a completed Waiver of Group Health Insurance Coverage & Affirmation of Other Health Insurance Coverage. Just like last year, employees must also provide a copy of page 5 of the employee s insurance provider s Summary of Benefits & Coverage (SBC) indicating that the coverage qualifies as Minimum Essential Coverage & meets the Minimum Value Standard. 25. When will I see changes in my pay for any changes I made during Open Enrollment? Open Enrollment changes that result in a change in premiums for the following benefits will be reflected in your January 12, 2018, paycheck: Cigna health, dental, vision LegalShield, Identity Theft and legal services Standard Insurance group term life benefits* AFLAC MetLife Flexible Spending Accounts *Enrollments in or changes to the group term life benefits that require successful completion of the medical underwriting process will not take effect until Standard Insurance issues an approval notification. 26. Will I receive a confirmation of the Open Enrollment changes I made? In mid-november 2017, you will be able to view your elections in ESS and report any errors to Human Resources for correction. Corrections must be received by Thursday, November 30, 2017. Page 10