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Contract Manager Training Office of Contracts & Procurement Fiscal Year 2017

CONTRACT PLANNING Planning for contract administration begins simultaneous with the drafting of the SOW for the solicitation, taking into consideration: Proposed contract outcomes and related performance measures Links between contract deliverables and payment schedules Identified contract risk factors Location of the performance of the work Conditions related to acceptance or rejection of the work Key terms and conditions such as: Effective date and completion date Contract extension options Contract termination options

SCOPE OF WORK (SOW) The SOW is a clear, concise description of the work that is to be completed and provides a roadmap for contract administration The SOW should provide sufficient detail to measure the contractors performance The SOW in the contract should be substantially the same as the SOW in the solicitation There may be times when minor modifications are the result of contract negotiations

CONTRACT MANAGER EXPECTATIONS Understand the provisions of the contract Communicate contractual obligations to all parties involved Internal staff Contractor staff Conduct a kick-off meeting/call with contractor to review contract monitoring plan Develop a written contract monitoring plan and closely monitor contract performance over the entire term of the contract Be familiar with general contracting principles as they impact the ability to properly administer the contract

CONTRACT ADMINISTRATION DOCUMENTATION The contract manager and the Office of Contracts and Procurement must insure that all related information is maintained, ideally in a central repository: Copy of contract and all amendments Copy of specifications, drawings, manuals, and other reference materials Documentation of the procurement process which may include Exclusive Acquisition Justification or Best Value Determination Minutes of meetings with contractors and sign-in sheets Any notices to proceed, stop work, correct deficiencies, and other notices Copy of contractor invoices and supporting documentation including information regarding discounts, contract deductions, and fee adjustments Copy of HUB Subcontracting Plan (HSP) and all HUB Progress Assessment Reports submitted to support payment of invoices

CONTRACT RISK ASSESSMENT The Office of Contracts and Procurement along with the Contract Manager will complete a Contract Risk Assessment to categorize the level of risk based on the following factors: Amount of Agreement Term of Agreement Prepayment/Progress Payments Personal, health, student data Data security Accessibility Intellectual property Safety and security HUB subcontracting plan Specificity of contract deliverables Multi-institutional access to the contract Location of work performance

CONTRACT MONITORING A written contract monitoring plan: must be submitted by the contract manager to Contracts and Procurement (CNP) must address all medium and high risk factors identified in the Contract Risk Assessment identified risk factors will determine routine versus enhanced monitoring requirement be shared with the contractor be included in the central contract file Routine contract monitoring should include: formal or informal award conference with supplier review and approval of all invoices periodic status reports (quarterly or semi-annually) that address status of all risk factors formal or informal contract close-out conference with supplier Enhanced contract monitoring should include: formal contract award conference with supplier and CNP staff review and approval of all invoices Formal quarterly contract reviews with supplier and CNP staff Formal contract closeout conference with supplier and CNP staff

Terms to Clearly Communicate (if applicable) HUB Subcontracting Plan Requires submission of Progress Activity Report on a monthly basis as a condition of payment Travel Expenses Review requirement for submission of receipts and compliance with travel expense guidelines Criminal Background Check Required if contractor will have employees performing work on UT premises Requires written certification to contract manager prior to individual arriving onsite HIPPA/FERPA Addenda Need to communicate conditions under which an addendum would need to be executed Addenda are executed with the institution whose data is being accessed EIR Warranty Communicate any requirements for periodic reviews of VPATs or progress on agreed compliance upgrades 8

REQUIRED REPORTING The Executive Vice Chancellor (EVC) for Business Affairs shall receive regular reports on contracts identified for enhanced monitoring Reports will be submitted by the contract manager to the Office of Contracts and Procurement (CNP) CNP Director will provide reports to the EVC and provide clarification and address questions as necessary Where serious issues or risks are identified, the EVC for Business Affairs shall notify the Board of Regents NOTE: Contract performance monitoring does not apply to memoranda of understanding, memoranda of agreement, interagency contracts, interlocal agreements, intergovernmental contacts or contracts where there is no cost

CONTRACT MANAGER RESPONSIBILITIES CNP 3.7 Contract Manager Responsibilities Contract Manager does not have the authority to: Instruct contractor to start work before the contract is fully executed (signed by both parties). Change the terms or scope of the contract without a formal amendment. Direct contractor to perform work that is not specifically described in the SOW and funded by the contract. Extend the term of the contract without a formal written amendment. Allow contractor to incur costs in excess of the cap or limit set by the contract.

Reference Materials Contract Management Handbook Contracts and Procurement Procedures: General Purchasing Procedures Special Handling/General Information Contracting Procedures 11

Discussion 12