The Fundamentals of Reserve Variability: From Methods to Models Central States Actuarial Forum August 26-27, 2010

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The Fundamentals of Reserve Variability: From Methods to Models Definitions of Terms Overview Ranges vs. Distributions Methods vs. Models Mark R. Shapland, FCAS, ASA, MAAA Types of Methods/Models Allied Insurance Des Moines, IA 2 Model Evaluation Definitions of Terms Reserve an amount carried in the liability section of a risk-bearing entity s balance sheet for claims incurred prior to a given accounting date. Liability the actual amount that is owed and will ultimately be paid by a risk-bearing entity for claims incurred prior to a given accounting date. Loss Liability the expected value of all estimated future claim payments. Risk (from the risk-bearers point of view) the uncertainty (deviations from expected) in both timing and amount of the future claim payment stream. Definitions of Terms Process Risk the randomness of future outcomes given a known distribution of possible outcomes. Parameter Risk the potential error in the estimated parameters used to describe the distribution of possible outcomes, assuming the process generating the outcomes is known. Model Risk the chance that the model ( process ) used to estimate the distribution of possible outcomes is incorrect or incomplete. 3 4 Definitions of Terms Measures of Risk from Statistics: Variance, standard deviation, skewness, average absolute deviation, Value at Risk, Tail Value at Risk, etc. which are measures of dispersion. Other measures useful in determining reasonableness could include: mean, mode, median, pain function, etc. The choice for measure of risk will also be important when considering the reasonableness and materiality of the reserves in relation to the capital position. Ranges vs. Distributions A Range is not the same as a Distribution A Range of Reasonable Estimates is a range of estimates that could be produced by appropriate p actuarial methods or alternative sets of assumptions that the actuary judges to be reasonable. A Distribution is a statistical function that attempts to quantify probabilities of all possible outcomes. 5 6 Page 1 of 12

Ranges vs. Distributions A Range, by itself, creates problems: A range can be misleading to the layperson it can give the impression that any number in that range is equally likely. A range can give the impression that as long as the carried reserve is within the range anything is reasonable. Ranges vs. Distributions A Range, by itself, creates problems: There is currently no specific guidance within the actuarial community (e.g., +/- X%, +/- $X, using various estimates, etc.). A range, in and of itself, needs some other context to help define it (e.g., how to you calculate a risk margin?) 7 8 Ranges vs. Distributions A Distribution provides: Information about all possible outcomes. Context for defining a variety of other measures (e.g., risk margin, materiality, risk based capital, etc.) Ranges vs. Distributions A Distribution can be used for: Technical Provisions / Unpaid Claim Estimates IFRS: Discounted Best Estimate + CoC Risk Margin GAAP / Statutory: Undiscounted Best Estimate Economic / Risk-Based Capital / Solvency II Reserve Risk Pricing Risk Allocated Capital Duration Risk Pi Pricing i /ROE Reinsurance Analysis Quota Share Aggregate Excess Risk Transfer Stop Loss Loss Portfolio Transfer Dynamic Risk Modeling (DFA) Parameterize ANY Model Strategic Planning / Performance Management / ERM Regulatory & Rating Agency Support Compare Expected vs. Actual Variability / Back Testing Mergers & Acquisitions 9 10 Ranges vs. Distributions Should we use the same: criterion for judging the quality of a range vs. a distribution? basis for determining materiality? risk margins? selection process for which numbers are reasonable to chose from? Methods vs. Models A Method is an algorithm or recipe a series of steps that are followed to give an estimate of future payments. The well known chain ladder (CL) and Bornhuetter-Ferguson (BF) methods are examples. The search for the best pattern. 11 12 Page 2 of 12

Methods vs. Models A Model specifies statistical assumptions about the loss process, usually leaving some parameters to be estimated. Then estimating the parameters gives an estimate of the ultimate losses and some statistical properties of that estimate. The search for the best distribution. Methods vs. Models Many good probability models have been built using Collective Risk Theory Each of these models make assumptions about the processes that are driving claims and their settlement t values None of them can ever completely eliminate model risk All models are wrong. Some models are useful. 13 14 Types of Models Types of Models Triangle Based Models vs. Individual Claim Models Processes used to calculate liability ranges can be grouped into four general categories: Single Triangle Models vs. Multiple Triangle Models Conditional Models vs. Unconditional Models Parametric Models vs. Non-Parametric Models Diagonal Term vs. No Diagonal Term 1) Multiple Projection Methods, 2) Statistics from Link Ratio Models, Fixed Parameters vs. Variable Parameters 3) Incremental Models, and 4) Simulation Models 15 16 Premise: We could define a reasonable range based on probabilities of the distribution of possible outcomes. This can be translated into a range of liabilities that correspond to those probabilities. 17 18 Page 3 of 12

A probability range has several advantages: The risk in the data defines the range. Adds context to other statistical measures. A reserve margin can be defined more precisely. Can be related to risk of insolvency and materiality issues. Others can define what is reasonable for them. Comparison of Reasonable Reserve Ranges by Method Relatively Stable LOB More Volatile LOB Method Low EV High Low EV High Expected +/- 20% 80 100 120 80 100 120 50 th to 75 th Percentile 97 100 115 90 100 150 19 20 Comparison of Normal vs. Skewed Liability Distributions Comparison of Aggregate Liability Distributions LOB A Aggregate Distribution with 100% Correlation (Added) LOB B Aggregate Distribution with 0% Correlation (Independent) LOB C 21 22 Comparison of Aggregate Liability Distributions Others can Define Reasonability Aggregate Distribution with 100% Correlation (Added) Aggregate Distribution with 0% Correlation (Independent) Expected Value Reasonable & Prudent Margin Expected Value 99 th Percentile 99 th Percentile Reasonable & Conservative Margin Capital = 1,000M Capital = 600M 23 24 Page 4 of 12

Comparison of Reasonable Reserve Ranges with Probabilities of Insolvency Low Reserve Risk Corresponding Surplus Depending on Situation Comparison of Reasonable Reserve Ranges with Probabilities of Insolvency Medium Reserve Risk Corresponding Surplus Depending on Situation Loss Reserves Situation A Situation B Situation C Loss Reserves Situation A Situation B Situation C Prob. Ins. Ins. Ins. Prob. Ins. Ins. Ins. 100 50% 80 40% 120 15% 160 1% 100 50% 80 60% 120 40% 160 10% 110 75% 70 40% 110 15% 150 1% 120 75% 60 60% 100 40% 140 10% 120 90% 60 40% 100 15% 140 1% 140 90% 40 60% 80 40% 120 10% 25 26 100 150 200 Comparison of Reasonable Reserve Ranges with Probabilities of Insolvency Loss Reserves Prob. 50% 75% 90% High Reserve Risk Corresponding Surplus Depending on Situation Situation A Ins. 80 80% 30 80% -20 80% Situation B Ins. 120 50% 70 50% 20 50% Situation C Ins. 160 20% 110 20% 60 20% Satisfying Different Constituents: Principle of Greatest Common Interest the largest amount considered reasonable when a variety of constituents share a common goal or interest, such that all common goals or interests t are met; and the Principle of Least Common Interest the smallest amount considered reasonable when a variety of constituents share a common goal or interest, such that all common goals or interests are met. 27 28 29 30 Page 5 of 12

31 32 A range is generally considered to be either a subset of the possible outcomes or a subset of central estimates. A possible outcome will generally include random movements in the incremental values (e.g., calendar period payments within each accident period). For a central estimate the incremental values will essentially have the random movements averaged or smoothed out. 33 34 Range of Reasonable Estimates Range of Reasonable Estimates Best Estimate Range of Possible Estimates 35 36 Page 6 of 12

Distributions of Possible Outcomes Distribution of Statistical Outcomes Best Estimate Estimated Unpaid Claims 37 38 Best Estimate of a Distribution of Possible Outcomes Range of Mean Estimates Range of Mean Estimates Estimated Unpaid Claims Best Estimate of the Mean Estimated Unpaid Claims 39 40 Confidence Interval Model Selection and Evaluation Actuaries Have Built Many Sophisticated Models Based on Collective Risk Theory All Models Make Simplifying Assumptions How do we Evaluate Them? Best Estimate of the Mean 25% 75% Estimated Unpaid Claims 41 42 Page 7 of 12

How Do We Evaluate? (Point Estimates) How Do We Evaluate? (Multiple Distributions) bability Prob Liability Estimates 43 44 How Do We Evaluate? (Eliminate Weaker Models) How Do We Evaluate? (Competing Distributions) Prob bability Prob bability Liability Estimates Liability Estimates 45 46 bability Prob How Do We Evaluate? ( Weight into Single Distribution) Fundamental Questions How Well Does the Model Measure and Reflect the Uncertainty Inherent in the Data? Does the Model do a Good Job of Capturing and Replicating the Statistical Features Found in the Data? Liability Estimates 47 48 Page 8 of 12

Modeling Goals Is the Goal to Minimize the Range (or Uncertainty) that Results from the Model? Goal of Modeling is NOT to Minimize Process Uncertainty! Goal is to Find the Best Statistical Model, While Minimizing Parameter and Model Uncertainty. Model Selection & Evaluation Criteria Model Selection Criteria Model Reasonability Checks 49 50 Model Selection Criteria Criterion 1: Aims of the Analysis Will the Procedure Achieve the Aims of the Analysis? Criterion 2: Data Availability Access to the Required Data Elements? Unit Record-Level Data or Summarized Triangle Data? Model Selection Criteria Criterion 3: Non-Data Specific Modeling Technique Evaluation Has Procedure been Validated Against Historical Data? Verified to Perform Well Against Dataset with Similar Features? Assumptions of the Model Plausible Given What is Known About the Process Generating this Data? 51 52 Model Selection Criteria Criterion 4: Cost/Benefit Considerations Can Analysis be Performed Using Widely Available Software? Analyst Time vs. Computer Time? How Difficult to Describe to Junior Staff, Senior Management, Regulators, Auditors, etc.? Model Reasonability Checks Criterion 5: Coefficient of Variation by Year Should be Largest for Oldest (Earliest) Year Criterion 6: Standard Error by Year Should be Smallest for Oldest (Earliest) Year (on a Dollar Scale) 53 54 Page 9 of 12

Model Reasonability Checks Criterion 7: Overall Coefficient of Variation Should be Smaller for All Years Combined than any Individual Year Criterion 8: Overall Standard Error Should be Larger for All Years Combined than any Individual Year Model Reasonability Checks Accident Yr Mean Standard Error Coeffient of Variation 1996 26,416 37,927 143.6% 1997 26,216 38,774 147.9% 1998 50,890 54,508 107.1% 1999 90,705 74,824 82.5% 2000 148,110110 99,986986 67.5% 2001 186,832 117,230 62.7% 2002 418,461 183,841 43.9% 2003 638,082 268,578 42.1% 2004 607,107 477,760 78.7% 2005 1,521,202 1,017,129 66.9% Total 3,714,020 1,299,184 35.0% 55 56 Model Reasonability Checks Accident Yr Mean Standard Error Coeffient of Variation 1996 25,913 37,956 146.5% 1997 25,708 38,846 151.1% 1998 50,043 54,780 109.5% 1999 89,071 74,987 84.2% 2000 145,388 100,373 69.0% 2001 183,864 118,502 64.5% 2002 411,367 185,211 45.0% 2003 628,347 271,722 43.2% 2004 1,113,073 229,923 20.7% 2005 1,263,550 253,596 20.1% Total 3,936,326 599,048 15.2% Model Reasonability Checks Criterion 9: Correlated Standard Error & Coefficient of Variation Should Both be Smaller for All LOBs Combined than the Sum of Individual LOBs Criterion 10: Reasonability of Model Parameters and Development Patterns Is Loss Development Pattern Implied by Model Reasonable? 57 58 Model Reasonability Checks Criterion 11: Consistency of Simulated Data with Actual Data Can you Distinguish Simulated Data from Real Data? Criterion 12: Model Completeness and Consistency Is it Possible Other Data Elements or Knowledge Could be Integrated for a More Accurate Prediction? Criterion 13: Validity of Link Ratios Link Ratios are a Form of Regression and Can be Tested Statistically Criterion 14: Standardization of Residuals Standardized Residuals Should be Checked for Normality, Outliers, Heteroscedasticity, etc. 59 60 Page 10 of 12

18,000 18,000 16,000 16,000 14,000 14,000 12,000 12,000 oss @24 Lo 10,000 8,000 6,000 oss @24 Lo 10,000 8,000 6,000 4,000 4,000 2,000 2,000 0 0 1,000 2,000 3,000 4,000 5,000 6,000 0 0 1,000 2,000 3,000 4,000 5,000 6,000 Loss @12 Loss @12 61 62 Standardized Residuals oss @24 Lo 18,000 16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0 0 1,000 2,000 3,000 4,000 5,000 6,000 Loss @12 Resi iduals Plot of Residuals against Predicted 1.5000 1.0000 0.5000 0.0000-0.5000-1.0000-1.5000-2.0000 5.0000 6.0000 7.0000 8.0000 Predicted 63 64 Resi iduals Standardized Residuals Plot of Residuals against Predicted 0.8000 0.6000 0.4000 0.2000 0.00000000-0.2000-0.4000-0.6000-0.8000 4.0000 5.0000 6.0000 7.0000 8.0000 Predicted Criterion 15: Analysis of Residual Patterns Check Against Accident, Development and Calendar Periods Criterion 16: Prediction Error and Out-of- Sample Data Test the Accuracy of Predictions on Data that was Not Used to Fit the Model 65 66 Page 11 of 12

Standardized Residuals Standardized Residuals Plot of Residuals against Development Period Plot of Residuals against Accident Period Plot of Residuals against Development Period Plot of Residuals against Accident Period 0.8000 0.8000 800.00 800.00 0.6000 0.6000 600.00 600.00 0.4000 0.4000 400.00 400.00 Residuals 0.2000 0.0000-0.2000 Residual 0.2000 0.0000 0 2 4 6 8 10 12-0.2000 Residuals 200.00 0.00 Residual 200.00 0.00-0.4000-0.4000-200.00-200.00-0.6000-0.6000-400.00-400.00-0.8000 Development Period -0.8000 Accident Period -600.00 Development Period -600.00 Accident Period Plot of Residuals against Payment Period Plot of Residuals against Predicted Plot of Residuals against Payment Period Plot of Residuals against Predicted 1.0000 0.8000 800.00 800.00 0.5000 0.6000 600.00 600.00 Residual 0.0000 0 2 4 6 8 10 12-0.5000-1.0000 Residuals 0.4000 0.2000 0.0000-0.2000 Residual 400.00 200.00 0.00 Residuals 400.00 200.00 0.00-1.5000-2.0000-2.5000 Payment Period -0.4000-0.6000-0.8000 4.0000 5.0000 6.0000 7.0000 8.0000 Predicted -200.00-400.00-600.00 Payment Period -200.00-400.00-600.00 0 200000 400000 600000 800000 1000000 1200000 1400000 Predicted 67 68 Criterion 17: Goodness-of-Fit Measures Quantitative Measures that Enable One to Find Optimal Tradeoff Between Minimizing Model Bias and Predictive Variance Adjusted Sum of Squared Errors (SSE) Akaike Information Criterion (AIC) Bayesian Information Criterion (BIC) Criterion 18: Ockham s Razor and the Principle of Parsimony All Else Being Equal, the Simpler Model is Preferable Criterion 19: Model Validation Systematically Remove Last Several Diagonals and Make Same Forecast of Ultimate Values Without the Excluded Data 69 70 Questions? Milliman, Inc. 18119 Bent Ridge Drive Wildwood, MO 63038 USA Tel. + 1 636 273 6428 Fax + 1 636 273 4711 Mark R. Shapland, FCAS, ASA, MAAA mark.shapland@milliman.com 71 Page 12 of 12