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UK EQUITY RELEASE Market Monitor QUARTER 3 2013 EMBARGOED UNTIL 00:01 6TH NOVEMBER 2013 Key Retirement Solutions, Baines House, 4 Midgery Court, Fulwood, Preston PR2 9ZH.

Contents 02 INTRODUCTION Dean Mirfin, KRS 03 EQUITY RELEASE MARKET MONITOR Quarter 3 2013 Results 04 EQUITY RELEASE MARKET HIGHLIGHTS Popular Uses Quarter 3 Focus - Home and/or Garden Improvements 05 EQUITY RELEASE MARKET HIGHLIGHTS Regional Summary Regional Focus - Scotland 06-07 QUARTER 3 2013 REVIEW Number of Plans Value of Plans 08 QUARTER 3 2013 ANALYSIS Customers By Age Customers By Status Product Mix Source: Key Retirement Solutions 01

Introduction Key Retirement Solutions Market Monitor provides a quarterly, half yearly and annual review of the equity release market in the UK. The monitor provides journalists and other industry stakeholders with detailed data on the market alongside historical comparisons. Key Retirement Solutions are the UK s number 1 equity release specialist adviser, arranging 1 in 3 of all intermediary Equity Release Council (ERC) formerly SHIP [1] equity release business in the UK. The Monitor uses Key s data to reflect the market as a whole and provides the most detailed analysis of the equity release sector, including: Usage trends Age Analysis Regional Analysis based on - Plan Numbers Plan Values Property Prices The Monitor now provides more detail than ever, focusing in each edition on a particular region and also a specific usage driver for releasing equity. Quarter 3 Focus - Home and/or Garden Improvements Regional Focus - Scotland For further details contact: Dean Mirfin Group Director KRS Group Email: dean.mirfin@keyrs.co.uk Tel: 07879 678737 Press office: [1] Equity Release Council (ERC) is the equity release trade organisation representing the Equity Release Sector Source: Key Retirement Solutions 02

Quarter 3 2013 Results New plan numbers 5,548 up 5.5% Total amount released 299.8m up 16.8% Drawdown accounts for 65% of all plans Home improvement increases to 59% as the top reason for releasing equity The latest report on the equity release market reveals strong and sustained growth for the market year on year, both in terms of plan sales and total lending. Sales of plans during the third quarter of 2013 were 5,548 an increase of 5.5% over the same period of 2012. Lending also increased to 299.8 million for the period from 256.6 million for the same period of 2012, an increase of 16.8%. Drawdown remains the most popular type of plan accounting for 65% of all new plans. As product innovation now provides many guarantees, features and benefits, not before so evident within the structure of lifetime mortgages, home reversion sales continue to be at a very low level with only single digit sales for the period. Average loan values for the period have continued to increase. The average for Quarter 3 of 2013 being 57,286 compared to 52,141 for the same period of 2012. BIGGEST MOVERS BY REGION Number of Plans ern Ireland +129.8% Scotland +53.0% West +21.1% Yorks & Humberside -11.5% East Midlands -11.4% -9.2% Lending ern Ireland +93.5% Scotland +68.1% London +51.6% Yorks & Humberside -7.8% South East -5.4% East Midlands -5.2% REGIONAL HIGHLIGHTS Across the country 7 out of the 12 regions experienced growth in new plan numbers, with 8 of the 12 experiencing increases in the value of total lending. The greatest percentage increases in plan numbers were experienced in ern Ireland (+129.8%) and Scotland (+53.0%). Top region for overall lending was the South East ( 70.9m) with London (56.5m) taking second place. In terms of stand out change in results, ern Ireland has experienced a strong recovery after a period of decline with high percentage increases both in plan numbers (+129.8) and overall lending (+93.5%). USES OF EQUITY RELEASE Home and/or garden improvement (59%) retains top spot followed by repaying unsecured debts, credit cards/loans etc (30%), closely followed by holidays (29%). Home and/or garden improvement during the period has increased over the same period of 2012 from 53% to 59%, the greatest increase year on year in any area of use. Source: Key Retirement Solutions 03

Highlights Clearing an outstanding mortgage (23%) continues to rise quarter on quarter POPULAR USES OF EQUITY RELEASE Treat family and friends 20% Help with regular bills 16% 59% Home and/or garden improvements Clear outstanding mortgage 23% 30% Pay debts (e.g. loans, credit cards) 29% Go on holiday Major projects/ improvements to their home stand out as prime reasons for releasing equity from people s homes QUARTER 3 FOCUS - HOME AND/OR GARDEN IMPROVEMENTS During the 2nd and 3rd quarter of any year home and or garden improvements become a considerable priority for those releasing money from their homes. It is more significant that the percentage releasing equity for this reason has risen year on year from 53% in 2012 to 59% for quarter 3 2013. The reasoning for this may rest in the fact that consumer confidence is returning with regard to their view of their homes worth. For those whose core wealth is tied up in their homes their financial barometer tends to be their homes value. If they feel its value is increasing they feel happy because they are positive about their wealth. This historically has been reflected by evidence of a more positive approach to spending money on their property as well as a more positive view to that money being raised on their home. Consistently we see that a considerable amount of property wealth is being used to support major works on the home, for example new kitchens, bathrooms and conservatories capital hungry projects that many cannot otherwise fund from existing or other sources. Source: Key Retirement Solutions 04

Highlights REGIONAL SUMMARY AREA Value Percentage Change 2013 on 2012 Number of plans Percentage Change 2013 on 2012 Average Value Released Average LTV Average Customer Age Average Property Value East Anglia 12.2m 25.5% 261 4.0% 54,039 21% 254,038 East Midlands 16.7m -5.2% -11.4% 46,096 26% 180,424 London 56.5m 51.6% 576 15.6% 113,141 24% 71 466,418 9.0m 7.6% 211-9.2% 49,444 29% 67 173,468 West 31.0m 31.3% 677 21.1% 52,895 28% 68 187,089 ern Ireland 2.2m 93.5% 60 129.8% 42,100 22% 64 188,472 Scotland 19.0m 68.1% 53.0% 52,313 28% 68 186,556 South East 70.9m -5.4% 1,229 0.0% 66,470 23% 288,241 South West 40.2m 32.1% 660 2.9% 70,314 26% 273,670 Wales 10.7m 13.9% 251 9.9% 49,150 29% 67 170,927 West Midlands 17.3m -1.6% 422-3.8% 47,141 25% 68 187,663 Yorks & H side 13.9m -7.8% 362-11.5% 44,335 28% 156,111 REGIONAL FOCUS - SCOTLAND Total lending - 19.0M Plans arranged - Average released - 52,313 Average property value - 186,556 REGIONAL FOCUS - SCOTLAND Not for the first time Scotland has shown a marked increase in both plan sales and overall lending. This is reflective of a number of factors, not only the fact that property prices appear to be on the up in a number of regions but also the fact that over the past year access to advice in Scotland has been increasing. When we delve deeper into the motivations to release equity in Scotland we can see marked variances from the UK as a whole. Home and/or garden improvements account for 48% in Scotland and unlike the UK this does not fill the top slot. In fact the top reason for releasing equity is help with regular bills/ unforeseen expenses, with 70%. Debt repayment both secured and unsecured are at relatively similar levels of priority. Repaying unsecured debts accounts for 31% of use whilst repaying an outstanding mortgage is 26%. Perhaps unsurprisingly the highest overall business levels in Scotland are heavily driven by activity in Aberdeen, Edinburgh, and Glasgow. There is however widespread growth across Scotland as a whole. Source: Key Retirement Solutions 05

Review NUMBER OF EQUITY RELEASE PLANS Highest - South East (1,229) Lowest - ern Ireland (60) 1 2 Scotland 2012-274 211 2012-232 3 4 West 677 2012-559 Yorks & H side 362 2012-409 1 5 6 ern Ireland 60 2012-26 7 8 West Midlands 422 2012-439 Wales 251 2012-229 East Anglia 261 2012-251 5 3 2 4 9 10 East Midlands 2012-472 11 12 South West 660 2012-641 London 576 2012-499 South East 1,229 2012-1,230 6 7 11 9 12 10 8 Source: Key Retirement Solutions 06

Review VALUE OF EQUITY RELEASE PLANS Highest - South East ( 70.9m) Lowest - ern Ireland ( 2.2m) 1 2 Scotland 19.0m 2012-11.3m 9.0m 2012-8.4m 3 4 West 31.0m 2012-23.6m Yorks & H side 13.9m 2012-15.1m 1 5 6 ern Ireland 2.2m 2012-1.1m 7 8 West Midlands 17.3m 2012-17.5m Wales 10.7m 2012-9.4m East Anglia 12.2m 2012-9.8m 5 3 2 4 9 10 East Midlands 16.7m 2012-17.6m 11 12 South West 40.2m 2012-30.5m London 56.5m 2012-37.3m South East 70.9m 2012-74.9m 6 7 11 9 12 10 8 Source: Key Retirement Solutions 07

Analysis Average age 59% of those releasing equity are couples 66% more single women release equity than single men CUSTOMERS BY AGE 75-79 15% 80-84 7% 85+ 3% 55-59 4% 60-64 14% 30% 65-70-74 27% CUSTOMERS BY STATUS Single Male 15% Couple 59% 26% Single Female PRODUCT MIX Drawdown 60% Lifetime Mortgage 31% Enhanced Lifetime Mortgage 4% Enhanced Drawdown 5% Reversion 0% Source: Key Retirement Solutions 08