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The Bank that begins with U Financial Results 2010-2011 Analyst Meet Trident, Mumbai May 4, 2011

Performance Highlights 2009-10 2010-11 Percent 131779 Total Business 110936 18.8 Deposit 68180 77845 14.2 CASA 25983 31746 22.2 Advance 42756 53934 26.1

Total Business Progress 140000 131779 120000 123785 100000 108309 110936 90262 80000 60000 40000 20000 0 Mar'09 Dec'09 Mar'10 Dec'10 Mar'11

Pan-India Presence Presence in 28 States & 4 UTs 63 Branches opened during the Year Metro, 303, 19% 100% CBS Network of 1597Branches As on 31.03.2011 Urban, 349, 22% Semi Urban, 300, 19% Rural, 645, 40% Central, 99 North, 79 West, 64 South, 63 NE, 272 East, 1020

Operating Overview

Total Deposits 80000 78000 76000 74000 72000 70000 68000 66000 64000 62000 60000 58000 65748 68180 73106 77845 Mar 10 Mar 11 Dec'09 Mar'10 Dec'10 Mar'11 Total Deposits increased by 14.2% Core Deposits increased by 22.7%

CASA 35000 30000 25000 20000 25983 31746 23217 25000 20000 15000 17768 19336 23194 23217 15000 10000 5000 0 19336 6647 Mar'10 Savings Current 8529 Mar'11 10000 5000 0 8529 4976 6648 6229 Dec'09 Mar'10 Dec'10 Mar'11 SB deposits grew by 20.1% Current Deposits Increased by 28.3% on YoY basis

Deposit Mix March 2010 March 2011 Bulk Term, 28.8% Savings, 28.4% Bulk Term, 23.5% Savings, 29.8% RetailTerm, 33.1% Current, 9.7% RetailTerm, 35.4% Current, 11.3% CASA : 38.1% CASA : 40.8% Core Deposit: 71.2% Core Deposit : 76.5%

Cost of Deposits 8.00 6.00 4.00 2.00 0.00 5.57 5.95 2009-10 2010-11 Q4FY10 Q4FY11

Advances

Total Advances 55000 45000 53934 35000 42756 25000 March 10 March 11 Total Advances increased by 26.1%

Total Advances - Breakup Scheme March 10 March11 Growth(%) Total Advances : 42756 53934 26.1% Retail Advances 5726 7753 35.4% MSME Advances 6457 8214 27.2% Agriculture 4758 5712 20.1% Food Credit 871 1097 26.0% Large Corporate Sectors 24944 31158 24.9% March 10 March 11 Growth (%) Priority Sector Advances 14396 17751 23.3% ** eligible under RIDF - as on 31/03/10 - `455 cr. ; as on 31/03/11 NIL **Growth on Agri-advances after factoring RIDF comes to 27.3%

Advances Mix March 2010 March 2011 Retail, 5726, 14% Agri, 4758, 11% Food Cr., 871, 2% Retail, 7753, 14% Agri, 5712, 11% Food Cr., 1097, 2% MSME, 6457, 15% Large, 24944, 58% MSME, 8214, 15% Large, 31158, 58%

Retail Advances 9000 8000 7000 6000 5000 4000 3000 2000 1000 5726 35.4% 7753 9000 8000 7000 6000 5000 4000 3000 2000 1000 0 5173 5726 6915 7753 0 Mar'10 Mar'11 Dec'09 Mar'10 Dec'10 Mar'11

Retail Advances Breakup Retail Scheme Mar 10 Mar 11 Growth (%) Housing Loan 2020.34 2446.30 21.08% Auto Loan 251.64 411.56 63.55% Education Loan 396.55 448.03 12.98% Mortgage Loans 791.29 1064.60 34.54% Personal Loans 2266.30 3382.48 49.25% TOTAL 5726.12 7752.97 35.40%

PRISEC Advances 20000 Agriculture Other 17751 15000 10000 14396 9638 24.9% 12039 5000 20.1% 4758 5712 0 Mar'10 Mar'11

MSME Advances 27.21% 7000 6000 6457 8214 9000 8000 7000 6000 6212 6457 7390 8214 5000 5000 4000 4000 3000 3000 2000 1000 2000 0 Dec'09 Mar'10 Dec'10 Mar'11 1000 Mar'10 Mar'11

Restructured Accounts Particulars Mar 10 Mar 11 Total Advances 42756 53934 Of which - NPA 1372 1356 Restructured Advances 2477 2588 Of which - NPA 284 306 Slippage 232 240 Upgradation/Recovery 44 217 Technically Written-off - 18 Fresh restructure during the year `328 crore (09-10 - `83.07 crore)

Yield on Advances Percentage ( % ) 10 10 10.71 8 9.47 10.36 8 9.23 6 4 Mar'10 Mar'11 6 Q4 FY10 Q4 FY11

INVESTMENTS

Total Investments 26602 HFT, 0% 26409 HFT 49(0.2%) AFS, 10892 (41%) HTM 15710 (59%) AFS 7406(28%) HTM 18954 (71.8%) Mar 10 Mar 11 Total Investments decreased by 0.73%, whereas HTM grew by 20.65% and AFS decreased by 32.0%. Yield on Investment increased from 7.68% to 7.73%

Operating Snapshot

Income & Profitability % 2009-10 2010 11 Parameters Q4FY10 Q4FY11 % 20.8 5248.94 6341.46 1767.35 Interest Earned 1399.91 26.2 14.0 558.74 637.05 Non-Interest Income 159.54 219.17 37.4 8.1 3857.72 4172.11 Interest Expenses 978.03 1192.55 21.9 20.9 1074.12 1299.40 Operating Expenses 294.21 368.94 25.4

Net Interest Income 2500 2000 56% 600 500 36% 1500 2169.34 400 574.79 1000 300 421.89 1391.22 200 500 100 0 Mar'10 Mar'11 0 Q4 FY10 Q4 FY11

Non Interest Income 640 620 600 580 560 14% 637.05 250 200 150 159.54 37% 219.17 540 520 558.74 100 500 50 Mar'10 Mar'11 0 Q4 FY10 Q4 FY11

Non Interest Income Particulars Mar 10 Mar 11 Growth Total Non Interest Income 558.74 637.05 14.0% Of which Comm, Exch & Brokerage 158.84 174.06 9.6% Other Charges 161.24 204.95 27.1% Recovery on sale of Assets 29.18 NIL Bad Debt Recovery 29.01 59.59 105.4% Total of Core Non Interest Income 378.27 438.60 15.9% Income from Treasury Operation 180.47 198.45 10.0%

Operating Profit 1600 1400 1200 410.00 425.03 1000 1506.99 800 210.00 287.21 600 400 875.84 200 Mar'10 Mar'11 10.00 Q4 FY10 Q4 FY11 Operating Profit increased by 72% Operating Profit increased by 48%

Provisions & Contingencies % 2009 10 2010 11 Q4FY10 Q4FY11 % 77 553.49 983.02 Total Prov. & Contg. 240.83 281.80 17 60 272.71 436.21 NPA Provision 145.16 111.44 23 00.00 249.97 Pension/Gratuity -19.00 144.97 863 64 88.16 145.00 Provision for Income Tax -40.84-2.00 93 21 192.62 151.84 Provision for others 155.51 27.39 82

Net Profit 600 150 500 400 523.97 100 143.23 300 200 100 322.36 Mar'10 Mar'11 50 0 46.38 Q4 FY10 Q4 FY11 Net Profit increased by 62.5% Net Profit increased by 209%

Asset Quality

NPA Movement March 2010 March 2011 Opening NPA 1020.35 1372.30 Reduction 628.39 1000.67 Cash Recovery** 262.79 299.94 Up-gradation 192.05 286.17 Write-off 173.55 414.56 Slippages 980.34 984.15 Closing NPA 1372.30 1355.78 ** out of which recovery from sale of Assets `29.10 cr. up to Mar 10, Nil up to Mar 11

Non Performing Assets Particulars Mar 10 Security Available % of security Mar 11 Security Available % of security Total Non Performing Assets/Security Available 1372.30 1108.53 80.8% 1355.78 1149.79 84.8% Sub-standard 603.42 458.81 76.0% 577.44 514.69 89.1% Doubtful 729.68 649.72 89.0% 754.60 635.10 84.1% Loss 39.20 NIL 00.0% 23.74 0.00 00.0%

(Percent) Non Performing Assets Net NPA:757.41 cr. as on 31.03.2011 3.5 3.21 3.12 3 2.51 3.5 3.21 3.12 2.5 2 1.5 1.84 1.80 1.42 2.5 1.5 1.84 1.80 2.51 1.42 1 0.5 0.5 Mar 10 Sep'10 Mar'11 Mar 10 Sep'10 Mar'11 Provision Coverage Ratio : 72.13% as on 31.03.11

Key Ratio

Key Ratios Mar 10 Sep 10 Mar 11 Basel-II (CRAR) 12.80% 12.74% 13.05% Tier-I 8.16% 8.41% 8.90% Tier-II 4.64% 4.33% 4.15% % of GOI shareholding 84.20% 84.20% 85.48%

Profitability Ratios (%) 2009-10 2010-11 Parameters Q4FY 10 Q4FY 11 9.47 10.36 Yield on Advance 9.23 10.71 7.68 7.73 Yield on Investment 7.68 7.73 5.92 5.67 Cost of Deposit 5.57 5.95 2.24 3.19 NIM 2.48 3.13 0.45 0.66 ROA 0.24 0.67 55.08 46.30 Cost Income Ratio 50.60 46.47 62.71 69.28 CD Ratio 62.71 69.28

Market Information Parameters Mar 10 Sep 10 Mar 11 Book Value per Share (`) 91.69 98.01 102.89 Earning per Share (`) 10.18 13.76 14.38 Price / Book Value 0.75 1.20 1.03 Price Earning Ratio 6.76x 8.52x 7.39x Return on Equity 12.26% 14.03% 12.86%

Financial Inclusion Efforts Reached 855 un-banked villages through BC model during the year. Covered 17 un-banked villages by way of opening brick & mortar branches. Opened five FLCC centers. 100% FI in 132 villages. R-SETI, Rajpur in 24-Paraganas (S) accredited by the IIBF for imparting trainings to BC/BF. Doorstep Banking in 61 villages in Tripura & WB through BC. Launched Aadhar (UID) based enrolment on Pilot basis. Arsenic Treatment Plant in 24 Paraganas (N) in WB.

UBI Tit-bits Two new regional offices in Chandigarh and Raipur to ensure more comprehensive coverage. Centralised Pension Processing Centre was inaugurated at the Bank s Head Office. The concept of Corporate Finance Branch was unveiled and Bank opened three such branches in Delhi, Mumbai and Kolkata during the year. Creation of Retail Loans Processing Hub. Bank received `250 crore in PNCPS and `308 crore in Equity from Government in its Tier I capital. Bank was awarded the 2nd prize under National Awards for Excellence in MSE Lending and also received MSME National Award 2010 for excellent performance in PMEGP during 09-10 for both East and North East Zones. Golaghat Branch under Sibagar Region was awarded Dr. Babasaheb Ambedkar Best Branch Rolling Trophy for excellent performance in disbursement of loans to SC/ST community. Organisational and Functional restructuring were done for streamlining portfolio allocations, creation of new departments (monitoring) etc. Mass recruitments to take care of retirements upto March 12. During the year the Bank has recruited 250 Specialist Officers (129 Agri officers), 746 POs., 1334 clerks.

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