SURVEY OF POTENTIAL OVERNIGHT SERVICE PASSENGERS 1/30/17 OPMI

SURVEY OF POTENTIAL OVERNIGHT SERVICE PASSENGERS 1/30/17 OPMI

Survey Background & overview In March 2016, the FMCB ended Late Night service In Fall 2016, the FMCB directed staff to conduct a survey and return to the Board with additional information on the needs of potential users of transit during time when the MBTA is not currently in revenue operations Staff designed and conducted this survey in collaboration with municipal and advocacy partners; data was collected in November-December 2016 No action is requested from the Board at this time

Survey Goal Supplement current behavior data (actual travel patterns between 1am and 5am) with stated preference information Acceptable service levels for actual use Likelihood of use Frequency of use Optimal boarding time Trip purposes Because survey respondents were not randomly selected, we can t generalize or estimate ridership demand

Stated Preference Questions Possible Use of Overnight Service Q11 If a safe and affordable night bus service were available between 1AM and 5AM, how likely would you be to use it? Q12 If a safe and affordable night bus service were available between 1AM and 5AM, how frequently would you use it? Frequency/Distance Preferences Q13 Please indicate the level of convenience you would experience with the following frequency intervals (times between service) on night bus services. Q14 If a safe and affordable night bus service were available between 1AM and 5AM, how many would you be willing to walk to a bus stop to use it?

DEMOGRAPHICS OF RESPONDENTS

Survey Outreach and Results Conducted online 11-12/2016 In 8 languages Outreach strategies Online outreach/twitter/social media City of Cambridge & City of Boston outreach Current travel patterns 1am-5am and potential use of overnight service Usable responses: 7,278 High response rates for most demographic categories except age: 62% are 22-34 years old

Demographics of Survey Respondents Current overnight travel N Percentage Cumulative 5 or more nights per week 901 12% 12% 3 to 5 nights per week 1,433 20% 32% 1 to 2 nights per week 2,847 39% 71% Less than once per month 1,126 15% 87% Less than once every three months 422 6% 92% Never 549 8% 100% Age N Percent Under 18 98 1% 18 to 21 1018 14% 22 to 34 4476 62% 35 to 44 814 11% 45 to 64 614 9% 65 or over 77 1% Prefer not to say 67 1% Gender N Percent Woman 3741 52% Man 3052 43% Other 70 1% Prefer not to say 279 4%

Demographics of Survey Respondents Race N Percent White Non-Hispanic 4400 63% Black or African American 692 10% Asian 526 7% Other 400 6% Prefer not to say 833 12% Hispanic/ Latinx Status N Percent Yes 696 10% No 5,811 82% Prefer not to say 612 9% Language of Survey N EN (English) 7,198 ES (Spanish) 65 PT (Portuguese) 10 ZH-S (Simplified Chinese) 5 ZH-T (Traditional Chinese) 3 HC (Haitian Creole) 1 Total Non-English 84 Household Income N Percent Less than $14,500 746 10% $14,500 to $28,999 748 11% $29,000 to $43,499 1,067 15% $43,500 to $57,999 863 12% $58,000 to $75,999 815 11% $76,000 to $108,499 802 11% $108,500 to $151,999 525 7% $152,000 or more 390 5% Prefer not to say 1,161 16% Currently Use Smartphone N Percent Yes 6,924 97% No 209 3%

Respondents home zipcodes

Respondents Overnight Travel 71% report current travel between 1am and 5am at least once a week Only 8% never travel at that time 1,966 respondents travel for work; 4,624 travel for non workrelated reasons Industries of Respondents Traveling for Work between 1AM and 5AM Restaurant/bar/nightclub (N = 627) Medical/hospital/healthcare (N = 439) Hotel/hospitality (N = 168) Research/academic (N = 165) Retail (N = 132) Transportation (N = 87) Entertainment (N = 68) Security (N = 42) Other (N = 235) 3% 2% 4% 9% 8% 7% 12% 22% 32%

PRELIMINARY RESULTS

Current Transportation Modes (between 1am and 5am) Taxi or Rideshare 82% Walk Carpool 21% 43% Few substantive differences between work and non-work travel Drive Alone 18% Bike 14% Private Transit 4% MBTA 3% Other 1% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% All Respondents (N = 6711)

Self-Reported Likelihood of Using Overnight Bus Service Work (N = 2009) 72% 19% 6% Non-Work (N = 4712) 53% 28% 13% 2% Never Travel (N = 547) 11% 9% 16% 6% 5% 14% 39% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Extremely likely Very likely Somewhat likely Neither likely nor unlikely Somewhat unlikely Very unlikely Extremely unlikely

Self-Reported Projected Usage of Overnight Bus Service Projected Usage by Likelihood of Usage Extremely likely (N = 4013) 25% 34% 33% 7% Very likely (N = 1768) 20% 55% 19% 3% Somewhat likely (N = 836) 6% 41% 40% 11% Neither likely nor unlikely (N = 124) 23% 31% 32% 9% Somewhat unlikely (N = 123) 12% 46% 41% Very unlikely (N = 136) 4% 10% 63% 21% Extremely unlikely (N = 264) 2% 8% 87% 5 or more nights per week 3 to 5 nights per week 1 to 2 nights per week Less than once per month Less than once every three months Never

Optimal Boarding Time 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Work (N = 1993) 23% 31% 14% 8% 4% 6% 10% Non-Work (N = 4685) 20% 52% 16% 3% 2% Between 1AM and 1:30AM Between 1:30AM and 2:30AM Between 2:30 AM and 3:00AM Between 3:00AM and 3:30AM Between 3:30AM and 4:00 AM Between 4:00AM and 4:30AM Between 4:30AM and 5:00 AM Varies Other Not applicable

Level of Service Preferences Frequency Levels Tolerance Distance Tolerance 100% 80% 81% 76% N = 6701 84% 100% 80% 90% 80% N = 7218 89% 60% 58% 48% 44% 60% 56% 47% 63% 40% 20% 0% 17% 2% 30 27% 15% 45 8% 60 21% 4% 4% 75 12% 90 Convenient Inconvenient Would not Use 40% 20% 0% 6% 4% Up to 10 33% 18% 11% 11-15 35% 16-20 30% 15% 7% 5% 8% 4% 21-25 26-30 More than 30 Convenient Inconvenient Would not Use

APPENDIX

Current Overnight Travel Patterns Demographic Differences Race Asian (N = 526) 22% 69% 9% White (N = 4400) 23% 70% 7% Hispanic (N = 696) 38% 56% 7% Other (N = 400) 39% 54% 7% Black or African American (N = 692) 41% 48% 11% Income Less than $14,500 (N = 746) $14,500 to $28,999 (N = 748) $29,000 to $43,499 (N = 1067) $43,500 to $57,999 (N = 863) $58,000 to $75,999 (N = 815) $76,000 to $108,499 (N = 802) $108,500 to $151,999 (N = 525) $152,000 or more (N = 390) Prefer not to say (N = 1161) Work Non-Work Never Travel 27% 69% 45% 50% 36% 61% 29% 66% 27% 67% 22% 70% 17% 71% 15% 69% 22% 67% 3% 5% 4% 5% 7% 8% 12% 17% 12%

Self-Reported Likelihood of Using Overnight Bus Service Workers Only 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Less than $14,500 (N = 203) 83% 13% 2% $14,500 to $28,999 (N = 334) 79% 15% 5% $29,000 to $43,499 (N = 379) 76% 20% 4% $43,500 to $57,999 (N = 253) 73% 19% 6% $58,000 to $75,999 (N = 217) 69% 20% 7% $76,000 to $108,499 (N = 179) 60% 24% 12% $108,500 to $151,999 (N = 89) 52% 30% 12% $152,000 or more (N = 57) 56% 26% 9% Prefer not to say (N = 252) 74% 18% 6%

Optimal Boarding Time by Industry Optimal Boarding Time by Selected Industries 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Restaurant/bar/nightclub (N = 622) 21% 40% 21% 9% 4% Entertainment (N = 68) 22% 51% 10% 3% 3% 7% 3% Security (N = 42) 45% 19% 7% 10% 5% 5% 7% 2% Medical/hospital/healthcare (N = 434) 23% 24% 10% 8% 5% 8% 17% 3% Transportation (N = 86) 16% 17% 9% 15% 8% 15% 14% 3% Between 1AM and 1:30AM Between 1:30AM and 2:30AM Between 2:30 AM and 3:00AM Between 3:00AM and 3:30AM Between 3:30AM and 4:00 AM Between 4:00AM and 4:30AM Between 4:30AM and 5:00 AM Varies Other Not applicable

Method of MBTA Fare Payment 100% 75% 66% 59% In addition, a small proportion pay through other means or do not currently ride the MBTA. 50% 38% 29% 25% 0% 3% 2% Workers (N = 1973) Non-Workers (N = 4664) Pass Stored value or single-ride ticket Cash on board