PRICING GUIDE 2015 Prestige Banking Still bringing you real banking value Moving Forward TM
Prestige Banking is a banking solution for people that are serious about success Prestige Banking comprises of a holistic offering that caters for every stage of your life. This offering is delivered through a dedicated Prestige Team. You receive superior in-branch service through a dedicated Prestige Banker. The Prestige Banker provides you with the convenience of making an appointment to meet and discuss your portfolio of products, and how you can best meet your future financial goals. Prestige Banking allows you to have greater flexibility to engage with the bank through the Prestige Line and Email Unit, for your day to day banking needs and queries. You can also call the line to schedule an appointment with your Prestige Banker. Prestige Banking pricing options You can choose from three different fee options: Fixed monthly management fee (Plus) you pay a single monthly management fee for a fixed number of transactions and services. Pay as you transact with a minimum monthly service fee you pay for each transaction. Rebate if you keep a daily minimum balance in your account for a full calendar month we will refund a portion of the service fees incurred under the Pay as you transact option. 2
Fixed monthly management fee (Plus option) 1 Monthly fee* R179,00 This fee includes: Electronic transactions 3 Unlimited Cheques (issued and deposited) 4 Standard Bank ATM cash withdrawals/ AccessPoint (cash-out) 1 8 Branch cash withdrawals 2 AutoBank cash deposits/accesspoint (cash-in) 1 3 Electronic balance enquiries and Standard Bank ATM mini-statements TravelWallet Included Cheque Card annual fee Included Debit/Cheque card purchases Internet Banking subscription fee *Transactions that exceed the specified maximum will attract Pay as you transact fees. ¹Transactions performed at AccessPoints are included. ²Instant transfer of money between Standard Bank customers using Cellphone Banking. The recipient s number must be linked to their account. ³This includes any combination of debit and stop orders, electronic inter-account transfers, electronic account payments and debit/cheque card transactions. Also included in the Plus option are: Annual credit card fee, excluding loyalty programmes Garage card fees (provided that the card is linked to the current account) Secondary credit card sharing the main credit card limit (should your spouse or life partner prefer a separate credit card account with their own limit they can apply in their own name and will be subject to the normal application and approval process and a fee structure) One free bank cheque per month Electronic provisional and 30-day statements from an AutoPlus Formal emailed statements Will safe custody 3
TravelWallet activation, loading and reloading direct delivery of foreign notes and TravelWallet Bank by fax transactions Stop payments. Secondary Prestige account Prestige Banking also offers a secondary Prestige current account for your spouse or life partner with access to the same services and transactional benefits at a reduced monthly fee of R132,00. Your spouse or life partner will receive: Their own Prestige Plus current account operating as a separate account with the same transactions bundle included They may conduct their account at a branch other than the main account holder s branch The account can be opened in the name of the main account holder, or that of the spouse or life partner Their own MasterCard Titanium Cheque card Internet Banking subscription at no additional cost. Need an account for your child? We realise that your child requires banking which is affordable, convenient and meets their individual financial needs. The following banking solutions are available: (sum) 1 account children between 0 and 16 years Student Achiever account scholars/students between 16 and 23 years. For more information visit: www.standardbank.co.za/studentachiever or contact your nearest branch. 4
Pay as you transact option Deposits at branch or AutoBank Cheque deposits 1 At Standard Bank ATM R20,00 At branch R25,00 Cash deposits At Standard Bank ATM At branch Cash withdrawals At Standard Bank ATM 2,3 R4,00 + 1.25% of value R11,00 + 1.25% of value R4,00 + 1.15% of value At other bank s ATM R6,70 + R4,00 1.15% At branch Using a cheque card, credit card or debit card 3 Cheque encashment R33,00 + 1.35% of value Branch cash withdrawal fee + cheque service fee Cash withdrawal at POS R5,00 International ATM R33,00 + 1.40% of value Payments Prepaid recharges using Standard Bank Cellphone Banking and Mobile App Internet Banking ATM 2 R1,10 Electronic inter-account transfers (excluding savings and investment accounts) R3,70 Stop order 4 Internal External R4,00 R5,20 Electronic account payments R5,00 Cheque card purchase Debit card purchase Purchases with cashback R5,00 Debit order 4 R12,50 Branch inter-account transfers and account payments (to Standard Bank third parties) R42,00 Cheque service fee R4,50 + 1.60% of value (max total fee R50,00) 5
Bank cheque R85,00 Delivery of foreign exchange R180,00 Real-time clearance R35,00 Monthly service fee on arranged overdraft limits above R500,00 R30,00 Monthly service fee on unauthorised overdrafts R57,00 Minimum monthly service fee includes Standard Bank ATM cash withdrawals, electronic interaccount transfers, electronic account payments, cheque card purchases, debit orders and cheque service fee 5 R90,00 Internet Banking subscription fee Annual cheque card fee for Pay as you transact ¹Deposit fee is per cheque deposited. ²Prepaid recharges at another bank s ATM will attract a fee of R6,70. ³Where there is no Standard Bank ATM available in a town or if it is offline, the Standard Bank ATM cash withdrawal fee is applicable. 4 Debit orders to another Standard Bank account and stop orders in favour of personal loan/rcp/wtp/student loans are only charged the base fee of R4,00. 5 The minimum monthly service fee will be levied if the total combined transaction fees do not exceed this amount. 6
Rebate option The rebate is applicable to fees incurred on Standard Bank ATM cash withdrawals, electronic inter-account transfers, electronic account payments, debit orders, cheques and cheque card purchases. It also applies to the minimum monthly service fee. Minimum daily positive balance for the full calendar month Maximum monthly rebate R10 000 to R19 999 R85,00 R20 000 to R29 999 R125,00 R30 000 to R49 999 R225,00 R50 000 to R99 999 R280,00 R100 000+ R420,00 The following fees apply unless specifically excluded Information Balance enquiries and mini-statements At Standard Bank ATM (display) At Standard Bank ATM (print) At branch At another bank s ATM Provisional statements At AutoPlus 30 days: one free a month, thereafter At Branch Transaction history At AutoPlus 60 days At AutoPlus 90 days At AutoPlus 180 days Transaction history At branch 60 days At branch 90 days At branch 180 days Internet, Telephone and Cellphone Banking statements Formal emailed statements Posted statements R1,10 R6,50 R5,00 R5,00 R30,00 R8,00 R11,00 R13,50 R33,00 R50,00 R50,00 R11,00 7
Internet Banking payment confirmation fee By email By SMS By Fax MyUpdates (Email/SMS notifications) R1,00 R1,00 R3,50 Chequebooks Prestige Plus customers All non-carbonised chequebooks R52,50 Personal/Owner Loan Protection Plan Plan D Plan E Plan F Age Bands Death, permanent disability, dread disease and retrenchment Death, permanent disability, and retrenchment Death 18-59 R2,39 R2,01 R1,24 To calculate: Divide your outstanding balance by R1 000,00 multiply by the rate under your age band = monthly premium. (The premium decreases as your outstanding balance decreases). Other services Declined cash withdrawal At Standard Bank ATM At another bank s ATM R2,50 R4,70 Depositing a post-dated cheque R100,00 Garage card transaction fee 1 R5,20 Replacement card Debit card (magstripe) Debit card (Chip/EMV card) Cheque card R50,00 R125,00 R125,00 Special clearance on cheques deposited R100,00 Stop payments on cheques and debit orders R45,00 Stop order (establish/amend/cancel) fee R16,00 Disputed debit orders (if after 40 days and customer proved wrong) R200,00 Dishonour fee 2 R115,00 PIN re-set ATM PIN re-set branch R3,50 Point of sale decline due to insufficient funds R7,00 Honouring fee 3 R120,00 8
Internet future dated payment unpaid R30,00 Will drafting fee (complex will) R589,00 Will drafting fee (pre-printed will) R516,00 Will review (this fee may be waived online by the intermediary) R310,00 Will safe custody annual fee R135,00 ¹Included as part of the fixed monthly management fee on the Plus option (Garage card transaction fee is included if linked to a current account). ²A charge for payment that we dishonour due to insufficient funds in your account. ³A charge for payment that we honour when you do not have sufficient funds in your account. Tips on how to manage your account The following tips will assist you in banking faster and cheaper at your own convenience: Use the Standard Bank Mobile App on your smartphone to transfer funds, pay beneficiaries, buy airtime, check balances and much more. Use Internet, Telephone or Cellphone Banking as more cost effective ways to perform most of the transactions you do in the branch. Recharge prepaid airtime for free using the Internet, Telephone, Cellphone Banking or the Standard Bank Mobile App. Open your Savings and Investments account using Internet Banking or the AutoPlus. In order to avoid paying the cheque deposit fee, rather try to have deposits paid electronically into your account. Avoid issuing cheques, it is cheaper to do an electronic transaction. Draw cash at a Standard Bank ATM if you are not already doing so and remember to always use Standard Bank ATMs to avoid paying additional fees for using other banks ATMs. Use your cheque, credit or debit card to make in-store payments or purchase online with either your cheque or credit card. Avoid administration fees by ensuring that there is always sufficient money to cover any expenses off your account. You can carefully monitor the funds in your account by obtaining your account balance as often as you need on 9
Cellphone, Internet Banking or on the Standard Bank Mobile App. Remember Cellphone, Telephone, Internet Banking balance enquiries are free. Use our Internet pricing calculator to ensure that you are on the most suitable pricing option given your transacting needs. Alternatively, contact your Prestige Banker or the Prestige Line consultants. You can be confident that you ll always make the most of your investment without having to throw caution to the wind, by investing in one of our deposit products. There are no management fees or commission. You can open the deposit account through Internet Banking. UCount Rewards Join our rewards programme for just R20 a month and collect rewards points every time you shop with your Standard Bank personal Debit/Cheque or Credit Card. Get up to 10%* back on groceries and up to 1.25%* back on all your other purchases! Visit www.standardbank.co.za/ucount for more info. *Terms and conditions apply. Move forward with our innovative payment and banking products! SnapScan SnapScan is an innovative app that lets you pay for things with your smartphone. It s a simple, safe and convenient way to pay. Download* the SnapScan app from your app store or go to www.getsnapscan.com, link your bank card and enjoy unbelievably simple payments. SnapScan can be used with any MasterCard and Visa credit or cheque cards, as well as selected debit cards, issued by any bank in South Africa. Tap & go Buying small items on the run has just become faster with your MasterCard contactless card from Standard Bank. Waste no time when you pay for purchases up to R200. All you need to do is tap your card and go. Apply online at www.standardbank.co.za for yours and use it wherever you see the contactless symbol. 10
MasterPass Shopping on your computer, tablet or smartphone is easier and more secure with MasterPass. Download* the app and shop, click and checkout faster online! MasterPass can be used with any MasterCard and Visa credit or cheque card, as well as selected debit cards, issued by any bank in South Africa. Visit www.standardbank.co.za/masterpass for more info. InstantMoney Send money via your cellphone to anyone in South Africa quickly and safely! Creating an InstantMoney voucher is as easy as buying airtime and funds can be sent by anyone, to anyone even if they don t have a bank account. Find out more at www.standardbank.co.za/instantmoney App for Smartphones or Tablets You decide where and when you need to do your banking. Simply open the secure banking app on your smartphone or tablet, make payments, do transfers, buy prepaid airtime and much more. Download* our revolutionary banking app from your app store or at www.standardbank.co.za/app *Network providers standard data charges will apply. Terms and conditions apply. Contact us Prestige Banking Line 0860 001 321 International Prestige +27 11 299 4607 Banking Line Email prestige@standardbank.co.za Lost or stolen cards 0800 020 600/+27 11 299 4114 Internet www.standardbank.co.za Cellphone Banking *120*2345# Fraud 0800 222 050/+27 11 641 6114 This brochure is not a comprehensive list of our prices. For further information, please contact your branch. Prices include VAT and are subject to change. 11
Disclaimer Our products and services, and the terms under which they are offered, may change. We will inform you within a reasonable time of these changes. It is in your interest to read your contract carefully. If you have any questions or need more information please contact your branch. Standard Bank subscribes to the Code of Banking Practice. Please ask your branch for details. Authorised financial services and registered credit provider (NCRCP15) The Standard Bank of South Africa Limited (Reg. No. 1962/000738/06). Moving Forward is a trademark of The Standard Bank of South Africa Limited. SBSA 193203-11/14 PG0019 Standard Bank supports the Ombudsman for Banking Services Sharecall number 0860 800 900