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Market Allocation Platform Guiding investment decisions to maximize ROI

Tourism Economics core services Travel data and forecasts for 190 countries, 50 states, and 300 cities Policy analysis and recommendations Market opportunity and scenario analysis Destination visitor tracking and economic impact

3 Market Allocation Platform

Selected MAP destinations ROI ROI Intelligent decisions improved ROI

Market allocation as an investment portfolio An optimal investment portfolio has the following characteristics Adequate diversification Risk mitigation Defined time horizon Maximizing returns...the same is true for destination marketing

Translating market analysis into decisions Marketing strategies are often based on current travel activity However, the goal is to identify new opportunities Market costs and risks vary across markets And all this changes over time! The need: a dynamic and flexible system to continuously evaluate market opportunities and guide investment decisions

Solution: Market Allocation Platform (MAP) The underlying model scores and ranks origin markets across comparable metrics of opportunity, cost, and risk. MAP uses these scores to suggest marketing budget allocation across markets. Up to 30 international markets The model delivers flexibility in terms of: Timeframe for outlook Risk tolerance Origin markets for comparison Components

Measuring opportunity is complex Market size and growth Destination and activity preferences Market presence Accessibility / barriers Purchasing power Value per visitor

Framework Realizable Return Opportunity Propensity Value Cost Marketing Access Relative ROI Potential index Risk Allocation Constraints Access

Step 1: Quantify the raw opportunity Realizable Return Opportunity Propensity Value Cost Marketing Access Relative ROI Potential index Risk Allocation Constraints Access

Implementation Over 25 indicators of demand are grouped into like categories and weighted based on historic importance in determining market demand The MAP scoring system ensures a comparable basis for assessing potential across all markets Scores are all relative indices for easy benchmarking CATEGORY Opportunity Propensity Value Constraints COMPONENT Travel Market Size Country Size Market Growth Headroom Sentiment Alignment Purchasing Power Visitor Value Affordability Market Presence Risk Accessibility

Example: Country size The country size score is based on GDP per capita and the number of households in each income tier. For example, Japan, the highest scoring country on country size, has 2.6 million households within income over $150k, plus 18.5 and 30.2 million households in the next two income tiers. Component scores Rank Market score Summary data Households Tier 1 (income over $150,000) Households Tier 2 (income $70,000 to $150,000) Households Tier 3 (income $20,000 to $70,000) GDP per capita (US$) 1 Japan 77.2 36,805 2,553 18,464 30,199 2 Germany 48.7 46,364 1,406 8,357 25,771 3 United Kingdom 44.1 42,481 1,678 6,850 15,396 4 France 40.0 42,313 1,084 7,071 18,785 5 China 39.3 7,297 876 5,908 72,940 6 Australia 33.5 63,787 2,252 3,556 2,756 7 Canada 32.5 48,011 1,530 3,773 7,362 8 Italy 30.6 35,526 787 4,663 15,922 9 Spain 22.6 29,573 658 2,672 9,510 10 Brazil 20.8 10,930 417 2,687 20,979 11 Switzerland 18.8 82,183 742 1,634 1,273 12 Mexico 17.8 10,519 349 2,266 14,413 13 United Arab Em 15.2 43,923 834 704 516 14 Norway 14.1 101,944 369 1,005 874 15 Sweden 12.3 59,496 166 1,147 3,053 16 Netherlands 12.1 48,201 117 1,200 5,190 17 Austria 11.6 50,547 163 1,039 2,297 18 Denmark 10.1 61,117 163 472 1,334 19 Colombia 9.4 7,591 176 584 3,214 20 Finland 9.2 47,779 81 587 1,706 21 Chile 9.1 14,807 90 686 3,382 22 Ireland 8.8 48,607 91 463 1,028 23 Qatar 8.5 97,118 109 165 104 24 Venezuela 8.4 18,267 47 527 4,114 25 India 8.3 1,484 58 469 11,344 26 Argentina 8.0 9,266 40 474 5,255 27 Peru 6.5 7,060 25 192 2,702 28 Costa Rica 5.7 10,069 12 68 491 29 Panama 5.6 11,627 7 49 366 30 Guatemala 5.5 3,567 15 79 663

Detailed analysis simple conclusions For each origin market Total potential score 4 categories 12 components 1 1 2 3 4 2 5 6 T 7 3 8 9 10 4 11 12 28 indicators 1 2 4 5 7 8 10 11 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 3 6 9 12

Example metric: Alignment Australia & NZ Brazil Canada UK & Ireland France Scandinavia Italy Ger, Aus, Swi China Benelux South America India S Korea Japan Mexico (air) Competitor share outbound Comparable share outbound Alignment in activities Alignment in leisure activities 0 20 40 60 80 100

Step 2: estimate costs (the flip side of return) Cost of doing business in a market AND costs faced by its travelers Realizable Return Opportunity Propensity Value Cost Marketing Access Relative ROI Potential index Risk Allocation Constraints Access

Market cost estimates 2 types of costs are considered 1. Marketing costs The physical cost incurred of operating marketing activity by market The ease of doing business in each market is also considered Current marketing presence as a mitigating factor to operating costs are also considered 2. Barriers Accessibility is included as restrictions on travel from each market also presents a cost to be overcome

Example metric: Costs Mexico (air) S Korea China South Japan Ger, Aus, France Brazil Italy Scandinavi Benelux Australia & India UK & Canada Cost of Marketing Ease of Doing Business 0 20 40 60 80 100

Step 3: Create ROI index ROI index is calculated as the ratio of Return and Cost indices Realizable Return Opportunity Propensity Value Cost Marketing Access Relative ROI Potential index Risk Allocation Constraints Access

Step 4: Factor in risk Realizable Return Opportunity Propensity Value Cost Marketing Access Relative ROI Potential index Risk Allocation Constraints Access

Risk-return trade-off? A trade-off is evident between risk and return across similar markets. Markets in the upper-left quadrant should targeted (low-risk, high-return) with limited exposure to those in the lower-right (high-risk, low return). Return relative to Risk Each score averages to 100 across countries, only the top 15 countries are shown 300 Canada 250 United Kingdom Brazil 200 Total Return 150 Australia China Mexico 100 Norway Germany Switzerland France Italy Colombia Ireland United Arab Emirates Chile 50 50 75 100 125 150 Risk

Portfolioreturn on investment MAP enables decisions to reflect preferred risk tolerance 8 Risk - Return schedule 7 6 5 4 3 2 Very low risk Low risk Average risk High risk Very high risk

Market risk Risk is the counterparty to return. This is considered according to 3 categories 1. Country risks Based on Oxford Economics risk ratings considering debt, currency and government stability 2. Volatility / Stability Typical volatility in both the economy and travel are considered 3. Volatility / Stability in recession Economic and travel volatility is also considered in recession years, with a large weight placed on volatility in 2009.

Market risk is used to discount returns Canada Scandinavia UK & Ireland Australia & NZ Benelux Ger, Aus, Swi France Italy Japan India China Mexico (air) South America S Korea Brazil GDP resilience Composite intrinsic risk Market Resilience GDP resilience in recession Market resilience in recession 0 20 40 60 80 100

Step 5: Factor in constraints Suggested allocations are subject to upper bounds according to market constraints Realizable Return Opportunity Propensity Value Cost Marketing Access Relative ROI Potential index Risk Allocation Constraints Access

Market constraints Market constraints provide upper limits on allocation based on: Distance Air service Visa requirements

Dynamic functions of MAP system Interactive analysis Time horizon: short-term, long-term Risk tolerance: Low, balanced, or high Market subsets Indicator subsets

Interactive analytical platform (example)

Viewing an individual market

Comparing markets The user can select any 4 markets and compare their scores. France represents more potential than Japan, Canada, or Australia for this sample destination.

Strategic applications MAP output guides the decision-making process with a consistent framework to measure opportunity for a particular destination across its key markets. These opportunities are indexed against risk and costs to derive an optimal allocation and focus marketing investments. Flexibility in market inclusion, time horizon, and risk tolerance provide dynamic analysis. Model is completely transparent in its details. Output tables and charts tell the story of why for each market.

OXFORD Tel: +44 1865 268900 LONDON Tel: +44 207 803 1400 BELFAST Tel: +44 2892 63540 FRANKFURT Tel: +49 69 95 925 280 PARIS Tel: +33 (0)1 78 91 50 52 MILAN Tel: +39320 4525 559 DUBAI Tel: +971 56 396 7998 NEW YORK Tel: +1 646 503 3050 BOSTON Tel: +1 617 206 6112 CHICAGO Tel: +1 773 867 8140 MIAMI Tel: +1 954 916 5373 LOSANGELES Tel: +1 424 238 4331 PHILADELPHIA Tel: +1 (610) 995 9600 TORONTO Tel: +1 (905) 361 6573 MEXICO CITY Tel: +52 (55) 52503252 SINGAPORE Tel: +65 6850 0110 HONG KONG Tel: +852 3103 1096 SYDNEY Tel: +61 2 9220 1707 PAARL Tel: +27(0)21 863 6200